1995 Ford Explorer complaints

FIRESTONE RADIAL ATX TIRES (P235/75R15) EXPERIENCED A BLOWOUT AND VIBRATION, CONSUMER RECEIVED RECALL NOTICE 00T005 AND REPLACED ALL TIRES AND IS REQUESTING REIMBURSEMENT. *SLC

AIR BAG LIGHT REMAINED ON. DEALER NOTIFIED, AND MADE REPAIRS AT CONSUMER'S COST. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

SEAT BELTS DO NOT RETRACT FULLY WHEN DISENGAGED. CATCH IN DOORS AND CAUSES TEARS IN BELTS. *AK

FORD SUPPOSELY REPLACED OUR TRANSMISSION IN JAN. 1999 DUE TO A DEFECT THEY COULD NOT EXPLAIN, I PAID $550.00, THE DEALER SUPPOSELY PAID $550.00 AND FORD WAS WARRANTYING THE REMAINDER. THE CHECK ENGINE LIGHT CAME ON THE VEHICLE 18 DEC, 2000 . I TOLD THEM THAT THE VEHICLE WAS NOT SHIFTING OUT CORRECTLY. SO NOT TO DAMAGE THE VEHICLE I HAD IT TOWED TO OUR FORD SERVICE DEPARTMENT. FORD INSTALLED AN AIT SENSOR AT A COST OF $293.78. THE VEHICLE WAS READY TO PICK UP ON THE 19 DEC, 2000. DUE TO THE WEATHER WE DID NOT DRIVE THE VEHICLE FOR SEVERAL DAYS, THEN AFTER ABOUT 15 MILES THE O/D OFF INDICATOR STARTED FLASHING. I AGAIN CALLED FORD. I WAS TOLD THAT WE COULD DRIVE THE VEHICLE TO THE DEALERSHIP. I TALKED WITH FRED SIZEMORE, SERVICE MANAGER SEVERAL TIMES ABOUT THE STATUS OF THE VEHICLE. HE TOLD ME THAT FORD WAS BRINGING IN A SPECIAL COMPUTER TO SEE IF THEY COULD FIND THE PROBLEM. FINALLY ON DEC. 29 FRED TOLD ME THAT THE TRANSMISSION AGAIN WAS OUT AND THAT HE WAS TALKING WITH FORD ABOUT THE PROBLEM. ON TUESDAY, 2 JANUARY FRED CALLED TO TELL ME THAT FORD WOULD NOT STAND BEHIND THE NEW TRANSMISSION. THE PERSON THAT FRED SPOKE WITH SAID "THERE COMES A TIME WHEN THE CONSUMER HAS TO TAKE RESPONSIBILITY FOR THE VEHICLE". I SPOKE WITH LOVIA AT FORD COSTOMER ASSISTANCE THIS MORNING. SHE ADVISED ME THAT FORD HAD A 1 YEAR/12,000 MILE WARRANTY ON PARTS AND WE HAD EXCEEDED THAT. I TOLD HER THAT THIS WAS "SUPPOSELY" A NEW TRANSMISSION AND THAT IT SHOULD HAVE THE SAME WARRANTY AS A NEW TRANSMISSIO

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

WHILE DRIVING STEPPED ON GAS PEDAL AND PEDAL JUST CAME OFF. THEN, STOPPED VEHICLE. VEHICLE HAD TO BE TOWED, AND REPAIR EDAT A FORD DEALER. COULD NOT EXPLAIN WHAT WAS CAUSE OF THIS PROBLEM. *AK

LEFT REAR TIRE BLEWOUT WHILE DRIVING CAUSING SUDDEN LOSS OF CONTROL AND RESULTING IN VEHICLE DAMAGE AND BODILY INJURY (FIRESTONE ATX 15"). NLM

LATCHES ON BOTH REAR DOORS ARE BROKEN. *AK

TIRES SUFFERED FROM CURBING EFFECT AND CONSUMER REPLACED THEM, DEALER DEEMED CONSUMER INELIGIBLE FOR REIMBURSEMENT BECAUSE THE TIRES WERE PURCHASED PRIOR TO JAN. 1, 2000, CONSUMER STILL REQUESTING REIMBURSEMENT (FIRESTONE ATX II P235/75R15). NLM

THE SWAY BRACE HAS TWO BROKEN STUDS, WHICH ALLOWS THE BAR TO ROTATE FORWARD AND THEN THE TWO STUDS PROTRUDE FROM THE FRONT OF THE VEHICLE. THIS REQUIRES US TO MANUALLY ROTATE THE BAR BACK TO REST ON THE "ATTACHMENT" POINTS. *AK

WINDSHIELD WASHER WILL NOT SPRAY FLUID ON THE WINDSHIELD UNLESS IT'S PUSHED HARD REPEATEDLY, ALSO THE WINDSHIELD WIPERS COME ON FOR NO APPARENT REASON. *SLC

AFTER SEAT BELT BUCKLE IS LOCKED IN PLACE AND VEHICLE IS IN MOTION, SEAT BELT WHILE AUTOMATICALLY UNLOCK AND RETRACT WITHOUT ANY HELP FROM DRIVER. *AK

VEHICLE WAS INVOLVED IN AN ACCIDENT DUE TO FAULTY FIRESTONE TIRES (P255/R16), CONSUMER STATED THAT THE TIRES HAVE PROBLEMS WITH SKIDDING AND TREAD. *SLC

BRACKET THAT HOLDS ACCELERATOR IN PLACE HAS SHEARED OFF. DEALER HAS BEEN CONTACTED. *AK

ENGINE IDLES ROUGH, STALLS. DEALER NOT ABLE TO DETERMINE THE CAUSE.

WE "DID NOT" FEEL "SAFE" WITH THESE TIRES ON OUR VEHICLE. WE TALKED TO REPRESENTATIVE FROM THE HOTLINE AND HE GAVES US THE OKAY TO GET NEW TIRES AND SEND IN THE FORMS. WELL WE WENT AND GOT THE NEW TIRES AND SENT IN THE PAPER WORK, AND WE GOT BACK A LETTER SAYING, "WE HAVE REVIEWED THE ENTIRE FILE AND UNFORTUNATELY, WE MUST RESPECTFULLY DENY YOUR REQUEST FOR A REFUND. WE ARE UNABLE TO PROCESS YOUR REFUND FOR ONE OR MORE REASONS: THE TYPE OF TIRE YOU REQUESTED REPLACEMENT/REIMBURSTMENT FOR WAS NOT PART OF THE VOLUNTARY SAFETY RECALL" WE HAVE ALSO WRITEN THEM A LETTER STATING THAT THEY WERE NOT SATISFING ALL THEIR CUSTOMERS. PLEASE HELP ME. *AK (DOT NUMBER: W2HLIPY308 TIRESIZE: P2357515)

ALL 4 TIRES HAVE CRACKS ALL AROUND TOP EDGE OF TIRE AND IN TREAD. ALSO CRACKS ALL AROUND SIDEWALL OF TIRE WHERE RIM MOUNTS. TIRE DEALER INSPECTED TIRES AND SAID THEY ARE DANGEROUS AND TREAD IS READY TO SEPARATE. NEED TO TAKE THEM TO FIRESTONE DEALER FOR INSPECTION. TIRES WORE OUT TO SOON. SHOULD HAVE 10-15000 MILES LEFT BASED ON TREAD DEPTH. TOOK TO FIRESTONE DEALER AND THEY SAID TOO BAD. FOR $500 WE WILL GIVE YOU 4 NEW TIRES. THEY WILL ONLY HONOR TIRES THAT ARE ON RECALL LIST. HE ALSO SAID CRACKS NEED TO BE LOWER THAN THEY ARE ON SIDEWALL. PLEASE HELP! ALL THESE WILDERNESS TIRES ARE DANGEROUS. PLEASE PUT PRESSURE ON THIS MANUFACTURE SO THEY CAN HELP PEOPLE TO FEEL SAFER ON PRODUCTS THEY PURCHASE. THESE TIRES ARE UNSAFE! *AK (DOT NUMBER: E4026555 TIRESIZE: P255/70R16)

THE CONSUMER IS HAVING DIFFICULTLY GETTING REIMBURSEMENT FOR FAULTY FIRESTONE TIRES BECAUSE SHE DOES NOT HAVE THE SERIAL NUMBERS OF THE TIRE BECAUSE THEY WERE DISPOSED OF BY THE TIRE DEALER, THE TIRES HAD EARLY SIGNS OF TREAD SEPARATION WHICH CAUSED NOISE WHILE DRIVING (FIRESTONE ATX). NLM

ITEMS SUBJECT OF 12/01/00 RECALL HAVE ALSO FAILED ON MY VEHICLE (BOTH ORIGINAL PARTS). NO SAFETY DEFECT LISTED IN SUMMARY. *AK

COMPUTER CONTROLLING ENGINE FAILS WHEN OUTSIDE TEMPERATURE IS WARM-NORMAL WHEN COOL. *AK

I HAD TO HAVE THIS REPAIRED IN THE SUMMER 2000 BECAUSE HANDLING WAS EXTREMELY BAD ESPECIALLY AT HIGH SPEED (OVER 45MPH) AND GOING AROUND CURVES. IT FELT LIKE THE VEHICLE WAS GOING TO ROLL OVER. THE REPAIRS WERE MADE AT A GARAGE AND NOT AT A DEALER.*AK

O/D OFF LIGHT FLASHED ON AND OFF FOR MONTHS. FORD WOULD NOT ADMIT A PROBLEM TILL IT WAS OUT OF WARRANTY. RPM'S WOULD GO UP DRAMATICALLY FOR A FEW SECONDS WHILE GOING DOWN THE ROAD. ABS SENSOR WENT BAD CAUSING UNEXPECTED AND LONGER STOPPING DISTANCES AT LESS THAN 20 MPH. THJE ABS BRAKES WOULD KICK INON DRY PAVEMENT AT SLOW SPEEDS WHEN TURNING AND BRAKING AT THE SAME TIME. ALMOST CAUSED A COUPLE CRASHES.

CONSUMER NEEDED A TIRE PATCHED, DEALER WOULD NOT PATCH TIRE BECAUSE CONSUMER WAS WAITING FOR REPLACEMENT TIRES DUE TO RECALL 00T005 AND SAID THAT HAVING A NEW TIRE ON THE VEHICLE FOR A FEW WEEKS WOULD BE FINE, CONSUMER SENT A PHOTOCOPY OF THE RECEIPT FOR REIMBURSEMENT AND IS BEING DENIED BECAUSE THE ORIGINAL WASN'T SENT, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE ROAD HAZARD WARRANTY THAT IS NOW USELESS AND FOR THE PRORATED COST OF A FAULTY TIRE THAT WAS REPLACED. *SLC

THE ACTUAL DATE AND MILEAGE IS UNKNOWN. I JUST DISCOVERED THE PROBLEM LAST WEEK. BOTH LINK PINS THAT CONNECT THE FRONT SWAY BAR TO THE WHEEL ASSEMBLY WERE MISSING. WITH THE SWAY BAR DISCONNECTED, THE CAR SWAYS SEVERLY IN CORNERING OR HARD MANUEVERS. I HAD THE PINS REPLACED AT MY EXPENSE. I CONTACTED FORD AND THEY HAD ISSUED A CUSTOMER NOTIFICATION ON 6 NOV 2000 #00M11 THAT IDENTIFIED THE (LINK PINS BREAKING)PROBLEM FOR 1996-1997 FORD EXPLORERS. HOWEVER, THE LIMIT FOR MILEAGE FOR FORD TO REPLACE THE PARTS WAS 100,000. I HAD AT THE TIME OF DISCOVERY 102500 MILES ON THE CAR. THIS PROBLEM, I BELIEVE, OCCURED BACK IN THE SUMMER BECAUSE I STARTED GETTING A LOT SWAY ON CORNERING. I FIGURED THAT THE SHOCKS WERE BAD DO HAD THEM REPLACED IN ABOUT SEPTEMBER 2000. THIS DIDN'T SOLVE THE SWAY PROBLEM. LAST WEEK I WAS CHANGING MY OIL AND NOTICED THAT THE SWAY BAR WAS LOOSE. AFTER REPLACING THE LINK PINS MY SWAY PROBLEM WENT AWAY. I CONTACTED FORD CUSTOMER RELATIONS, MELLANIE HALL, AND RELAYED MY PROBLEM. I WAS TOLD THAT FORD WOULD NOT PAY FOR THE REPAIRS SINCE MY CAR WAS 2500 MILES PAST THEIR LIMIT. I BELIEVE THAT THIS IS A SAFETY ISSUE AND MAY HAVE BEEN A CONTRIBUTING PROBLEM TO THE TIRE PROBLEM CAUSING ROLL OVERS. THIS CAR, WITH OUT THE SWAY BAR ATTACHED, WOULD DEFINITELY BE UNSTABLE IN HARD TURNS AND I AM CONVINCED THAT IT COULD LEAD TO A ROLL OVER. MELLANIE HALL FOR FORD, DID NOT AGREE. I BELIEVE THAT THIS TIME OF FAILURE SHOULD BE ADDED TO YOUR INVESTIGATION ON TIRES AND ROLL OVERS. I

REAR FIRESTONE ATX TIRE CAME COMPLETELY OFF WHILE DRIVING CAUSING VEHICLE TO ROLLOVER AND SLIDE 60 FEET UPSIDE DOWN, CONSUMER SUSTAINED SOME GLASS IN FACE, EARS, SOME CUTS AROUND LEFT EYE AND BRUISE FROM WHERE SEAT BELT RESTRAINED DRIVER, CONSUMER REQUEST REIMBURSEMENT FOR DAMAGES SUFFERED AS A RESULT OF ACCIDENT. NLM

FIRESTONE ATX 15" TIRE EXPERIENCED BLOWOUT AND ALSO CAUSED DAMAGE TO THE REAR CHROME PANEL AND RIGHT REAR CHROME MOLDING, THE CONSUMER IS REQUESTING REIMBURSEMENT. *SLC

LINK THAT GOES TO STABILIZER BAR AND LOWER CONTROL ARM BROKE WHICH MAY CAUSE A LOSS OF VEHICLE CONTROL. LINKS ARE NOW PRODUCED LARGER AND BIGGER. PLEASE PROVIDE FURTHER INFORMATION. *AK

FRONT SUSPENSION STABLILIZER BAR LINK BROKE. DEALERSHIP WAS AWARE OF PROBLEM, AND MECHANIC HAS SOLVED THE PROBLEM. *AK

THE ENGINE HAS BEEN STALLING FOR THE PAST YEAR FOR NO REASON. *AK

CONCERNS ABOUT THE SWAY BAR PROBLEM, EXPLORER HAS VERY STIFF HANDLING. *CJ

FIRESTONE ATX TIRE EXPERIENCED AN EXPOSED STEEL WIRE ON THE INNER EDGE OF THE LEFT FRONT TIRE, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPLACEMENT TIRES AND FOR AN UNNECESSARY ALIGNMENT. *SLC

CONSUMER TIRES WERE INCLUDED IN RECALL 00T-005 BUT THERE WERE NOT PARTS AVAILABLE FOR REPLACEMENT, CONSUMER REPLACED TIRE WITH COMPETITORS BRAND AND REQUEST COMPENSATION (FIRESTONE). NLM

FLIPPED 1995 LIMITED EXPLORER 5 TIMES IT IS TOTALED

VEHICLE MAY STALL WHILE DRIVING AND NOT RESTART. *AK

IGNITION LOCKS UP, KEY WON'T TURN. KEY MAY ALSO BE REMOVED WHEN NOT IN FULL OFF POSITION, BOTH ON MULTIPLE OCCASIONS. *AK

UPON TAKING DELIVERY NOTICED OUT OF BALANCE CONDITION, HAD THEM BALANCED BUT STILL THERE, WHILE TRAVELING ON NY TPK. AT 60 MPH L.F. SIDEWALL BLEW OUT. /REPLACED ALL TIRES AND NO MORE VIBRATION. /GOODYEAR DEALER DIDN'T REPLACE.*AK (TIRESIZE: 205R15)( DOT NUMBER: TIRE SIZE: 205R15 )

WHILE DRIVING HOME FROM A TRIP A PASSING CAR INDICATED TO ME A TIRE PROBLEM. I PULLED OFF THE ROAD, CALLED AAA AND HAD MY SPARE PUT ON MY FORD EXPLORER. ABOUT A WEEK LATER I TOOK THE TIRE IN TO GET IT FIXED. THE MANAGER OF THE FIRESTONE STORE WHERE I TOOK IT CALLED ME OVER AFTER INFLATING THE TIRE ON A STAND. THE TREAD HAD SEPARATED FROM THE SIDEWALL OF THE TIRE. HE CALLED HIS OFFICE WHO AUTHORIZED A 50% REDUCTION IN REPLACEMENT TIRES WHICH I ACCEPTED BUT CALLED FIRESTONE TO REQUEST 100% REPLACEMENT COST. TO DATE NO REPLY FROM FIRESTONE. CONCERNED THAT OTHER TIRES MAY HAVE THIS PROBLEM. DO NOT HAVE THE DOT CODE BUT DO REMEMBER THAT THE TIRES WERE MADE IN CANADA. *AK (TIRESIZE: 255/75X16)( DOT NUMBER: TIRE SIZE: 255/75X16 )

O/D LIGHT FLASHING / TRANSMISSION SHIFTS HARD INTO FIRST GEAR WHEN SLOWING DOWN TO A STOP. TRANSMISSION ALWAYS SERVICED ACCORDING TO OWNERS MANUAL.

FIRESTONE TIRES EXPERIENCED VIBRATION, THUMPING NOISES, AND A TREAD SEPARATION, THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPLACEMENT TIRES. *SLC

DRIVER SEAT BELT BUCKLE WILL NOT LATCH. LOCKING MECHANISM IS BROKEN WHICH PREVENTS BUCKLE FROM LATCHING. DEALER /MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT UNDER A RECALL OR WARRANTY. REPAIRS WOULD BE AT CONSUMER'S COST. *AK THE CAUSE FOR THE FAILURE OF THE LOCKING MECHANISM OF THE SEAT BUCKLE IS POSSIBLY FAULTY ENGINEERING AND A POOR DESIGN. *YH

WHILE DRIVING COULD FEEL A STRONG MOVEMENT SIDE TO SIDE. FOUND OUT THAT FRONT SWAY BAR WAS BROKEN, AND VEHICLE WAS TAKEN TO DEALER AND REPAIRED. *AK

THE TREAD PARTIALLY SEPARATED FROM THE FRONT LEFT TIRE AT 70 MILES PER HOUR. IT DID NOT BLOW AND I WAS ABLE TO SLOW AND GET OFF THE HIGHWAY. IF IT HAD BLOWN I FEEL CERTAIN THAT WE WOULD HAVE ROLLED IN THAT TRUCK. (DOT NUMBER: W2UU TIRESIZE: 225/70 R15)

CONSUMER RECEIVED RECALL 00T005, HOWEVER THE FIRESTONE TIRES WERE REPLACED DUE TO THE TREAD ON THE OUTER EDGES OF THE TIRE WERE WEARING AND PULLING AWAY, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC

TREAD SEPARATION FROM THE FIRESTONE ATXII TIRE WAS THE POSSIBLE CAUSE OF A VEHICLE ROLLOVER, THERE WAS ONE FATALITY AND ONE INJURY DUE TO THE ACCIDENT. (ATTORNEY FOR CLIENT) *SLC

WHILE VEHICLE IS BEING DRIVEN ABS BRAKE SYSTEM PREMATURELY ACTIVATES AT LOW SPEEDS ALSO VIBRATION OCCURS WITHIN THE BRAKE PEDAL. PLEASE GIVE ANY FURTHER DETAILS.*AK

PE 00 039/FRONT SUSPENSION STABILIZER BAR LINK: VEHICLE EXPERIENCED A SLUMP WHILE MAKING A RIGHT TURN OUT OF SERVICE STATION. DEALER NOTIFIED, AND REPLACED BOTH FRONT STABILIZER BAR DUE TO A RUSTED/BROKEN BOLT. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

FIRESTONE WILDERNESS AT TIRES (P255 70 R16) WENT FLAT AND EXPERIENCED TREAD SEPARATION, CONSUMER IS REQUESTING REPLACEMENT TIRES. *SLC

PE00 020; WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND HEARD A NOISE. WENT HOME AND PARKED THE VEHICLE. NEXT DAY NOTICED THAT HALF OF THE TREAD HAD SEPARATED FROM THE TIRE. HE TOOK VEHICLE TO FIRESTONE, IT WAS THE FRONT LEFT TIRE. FIRESTONE #ATX P23575R15#DOT. THERE WERE NO INJURIES.*AK

THE DEFECTIVE FIRESTONE ATX TIRES FAILED CAUSING THE VEHICLE TO ROLLOVER WHILE DRIVING, AS A RESULT THE SEAT BELTS FAILED TO PROPERLY RESTRAIN THE DRIVER CAUSING INJURY TO HER BACK BY BREAKING 8 VERTEBRAE (ATTORNEY FOR CLIENT). NLM

SWAY BAR LOSS CAUSED UNEVEN TREADWEAR ON TWO FRONT TIRES - HAD TO REPLACE THEM (TIRESIZE: 235 PF15)( DOT NUMBER: TIRE SIZE: 235 PF15 )