Page 16 of 25 · complaints 751–800 of 1,207

1994 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1994 record →

Service Brakes, Hydraulic › Power Assist › Hydraulic
Filed Jan 13, 1999TX

RECALL 96V024001/96S35; BRAKE BOOSTER STUDS HAVE FRACTURED DUE TO CORROSION. VEHICLE NOT INCLUDED IN THE RECALL. REPAIRWORK DONE AT OWNER'S EXPENSE. PROVIDE FURTHER INFORMATION. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 11, 1999PA

WHILE DRIVING AT 65 MPH WITHOUT NO PRIOR WARNING THE VEHICLE WILL SHUT COMPLETELY DOWN, CAUSING THE CONSUMER TO COAST OVER TO THE SIDE OF THE ROAD. CONSUMER WILL START THE VEHICLE BACK UP. THIS IS THE SECOND TIME VEHICLE HAS SHUT DOWN WHILE DRIVING. *AK

Power Train › Automatic Transmission › Torque Converter
Filed Jan 11, 1999CT

TRANSMISSION TORQUE CONVERTER FAILED.

Structure › Frame and Members › Underbody Shields
Filed Jan 5, 1999OH

HEAT SHIELDS HAVE SEPARATED FROM ALL EXHAUST COMPONENTS CAUSING VIBRATION.

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 4, 1999CA

THIS IS THE SECOND EXPLORER I OWN AND BOTH HAD THE SAME PROBLEM ON THE RIGHT SIDE THE OTHER CAR HAD LESS MILEAGE BUT EXACT SAME PROBLEM. LEFT SIDE ON BOTH SIDES SEEM TO BE FINE. WHY IS THIS? ITS EITHER BUSHING OR MOTOR MOUNT PROBLEM.

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Dec 31, 1998WA

3 SPOT WELDS THAT ARE WELDED TO THE VEHICLE AND ATTACHED TO HYDRAULIC LIFTERS HAVE BROKEN, ALMOST FALLING ON TOP OF CONSUMER, COULD HAVE CAUSED INJURIES. FORD DID NOT PROVIDE ANY HELP WITH COST OF REPAIR. *AK

Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Dec 18, 1998SC

BRACKETS ON THE HATCHBACK HAVE BROKEN AWAY FROM THE WELDING, CAUSING THE DOOR NOT TOREMAIN SECUR E IN THE UPRIGHT POSITION. PLEASE GIVE ANY FURTHER DETAILS. *AK

Tires › Tread/Belt2 injured
Filed Dec 10, 1998CA

WHILE DRIVING ON THE HIGHWAY AT 65MPH, THE TREAD SEPARATED COMPLETELY FROM THE TIRE, AND THE TIRE CAME COMPLETELY OFF. DEALER HAS NOT SEEN. *AK THE TREAD FROM THE LEFT REAR TIRE SEPARATED, CAUSING VEHICLE TO TRAVEL OUT OF CONTROL AND CRASH, TWO PEOPLE WERE INJURED IN THE ACCIDENT, NO SPECIFIC TIRE INFORMATION WAS GIVEN. *SLC

Suspension › Front
Filed Dec 8, 1998NY

THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH FRONT END SUSPENSION, WHILE DRIVING AT ABOUT 60MPH THE VEHICLE VIBRATES. *AK *ET

Suspension
Filed Dec 4, 1998NY

DP98001, THE VEHICLE EXPERIENCES HEAVY LATERAL VIBRATION WHICH MAY CAUSE LOSS OF STEERING CONTROL. DEALER REPLACED ALIGNMENT, TIRES, ETC. PROBLEM IS REOCCURRING. CAUSE UNKNOWN. PLEASE PROVIDE FURTHER INFORMATION. *AK

Tires › Tread/Belt
Filed Nov 30, 1998TX

FIRESTONE RADIAL ATX P235/75R15 TIRE TREAD PEELED OFF AND WRAPED AROUND THE BRAKE LINE.

Fuel System, Gasoline
Filed Nov 29, 1998PA

EXPLORER ENGINE LIGHT COMES ON AFTER COMBINATION OF 1) DRIVING ON HIGHWAY FOR APPROX. 1 HR AND 2) HAVE TO CLIMB A LARGE HILL...APPROX. 5 MILES AT 60 MPH. TRUCK STUTTERS AND BUCKS WHILE CRUISING AT 55-66MPH WHEN THIS HAPPENS. TRUCK WAS DIAGNOSED APPROX. 10 TIMES. I HAVE ALL DOCUMENTATION FOR TRYING TO RESOLVE PROBLEM. TRUCK HAS SHUT DOWN COMPLETELY DURING ONE OF THESE EPISODES LOSING POWER TO STEERING AND BRAKING. AS A PARENT OF TWO SMALL CHILDREN I'M EVEN MORE CONCERNED. DEALERSHIP TRIED REPLACING FUEL PUMP(2X), TP SENSOR, POTENTIOMETER WITH NO FIX. DEALERSHIP SAID IT COULD BE OXYGEN SENSOR, MASS/MAP SENSOR, THROTTLE CONTROL AT ONE POINT BUT LATER CHANGED MIND. I KNOW OF ONE OTHER EXPLORER WITH SIMILAR PROBLEM. I HOPE THIS ADDS TO YOUR LIST. PLEASE LET ME KNOW IF YOU HAVE ANY INFORMATION.

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 29, 1998PA

HESITATION AT HIGHWAY SPEEDS. STALL/ROUGH IDLE AT STAND STILL. DEALERSHIP CANT ISOLATE PROBLEM...DUNLAP FORD IN BELLEFONTE PA. AREA SERVICE REP FOR FORD SAID HE WOULD BE WILLING TO GIVE ME A REBATE ON NEW... I DONT WANT NEW. I JUST WANT TO FIX THIS PROBLEM. I HAVE WELL DOCUMENTED HISTORY.

Structure › Body › Tailgate
Filed Nov 24, 1998TX

NO SUMMARY PROVIDER BY CONSUMER.

Tires
Filed Nov 23, 1998VA

VEHICLE HAS SEVERE VIBRATION WHILE DRIVING AT APPROX 62PMH TO 70MPH PURCHASED 12/6/93, FIRST REPORTED 12/21/93, AGAIN 1/17/93 AND 12/94. NOTHING EVER DONE, SAID PROBABLY TIRES. WE WAITED, THINKING WHEN THE TIRES WERE REPLACED IT WOULD BE OK. NOW WE REPLACED TIRES, AND VIBRATION IS WORSE! IT WAS INTERMITTANT AT FIRST AND IS CONTINUING TO GROW WORSE AS TIME GOES ON.

Wheels
Filed Nov 23, 1998OR

RIGHT TRAILER WHEEL DTEACHED FROM THE VEHICLE CAUSING WHEEL AND AXLE DAMAGE TO TRAILER.(OHIO TRAFFIC CRASH REPORT).

Structure › Body › Hatchback/Liftgate › Support Device/Strut1 injured
Filed Nov 23, 1998IL

REAR LIFTGATE CYLINDER BRACKET RIPPED OFF VEHICLE HITTING CONSUMER, RECALL ON COMPONENT HOWEVER VEHICLE DENIED DUE TO TIME.

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Nov 16, 1998MI

HYDRAULIC CYLINDER BROKE FROM THE WELD AREA; CAUSING THE HATCHBACK DOOR TO FALL UPON THE HEAD OF CONSUMER. DEALER NOTIFIED AND INFORMED CONSUMER THAT THE VEHICLE WAS OVER THE 60,000/ 6 YEARS WARRANTY. *AK

Power Train › Manual Transmission
Filed Nov 14, 1998GA

RUBBER PLUG FORD USES IN MANUFACTURING BLEW OUT OF TRANSMISSION WHICH ALLOWED FLUID TO BLOW OUT AND THIS CAUSED TRANSMISSON TO LOCK UP.

Service Brakes, Hydraulic › Foundation Components
Filed Nov 13, 1998SC

BRAKES FAILED RESULTING IN VEHICLE ACCIDENT.

Structure › Body › Trunk Lid
Filed Nov 7, 1998TX

THE SHOCKS THAT HOLD THE TAILGATE UP HAVE FAILED AND BROKEN AWAY FROM THERE WELDS. I HAVE CONTACTED FORD AND THEY INFORMED US OF A RECALL THAT HAD STARTED AND ENDED IN 96. I CANT BELIEVE HOW FORD IS HANDELING THIS. I HAVE READ OTHER COMPLAINTS OF THE SAME NATURE ON THIS WEB SITE AND IT IS OBVIOUS THAT THIS IS A DESIGN FLAW. FORD CANT ISSUE A RECALL ON SOMETHING THAT HAS TO BROKE WHEN THE RECALL IS ISSUED KNOWING THAT AT SOME POINT IT IS GOING TO BREAK BUT WE ARENT GOING TO FIX IT. THIS IS OFFENSIVE TO ME BECOUSE THE EXPLORER HAS MULTIPLE MECHANICAL PROBLEMS BUT I WRITE THOSE OFF TO WEAR AND TEAR. THE TAILGATE SHOULD NOT FAIL. FORD SHOULD BE OBLIGATED TO FIX THIS PROBLEM ON WHATEVER YEAR THE VEHICLE MAY BE. I AM GOIN TO CONTINUE INVESTIGATING AND FIND SOME WAY TO GET THEM TO FIX IT. I WOULD JUST LIKE TO KNOW IF MAYBE YOU HAVE ALREADY SOLVED THE NEGOTIATING PROBLEM. IN MY MANUAL THERE IS A WARRANTY THAT SAYS ITS AGAINST ANY SHEETMETAL DETERIORATION FOR 6 YRS OR 100,000 MILES I WONDER IF THIS APPLIES IN MY SITUATION. I SURE HOPE THAT YOU ALL CAN HELP ME OUT OR LET ME KNOW WHAT IS HAPPENING WITH THIS PROBLEM. THANX

Visibility › Defroster/Defogger/Hvac SystemFire
Filed Nov 6, 1998GA

CONSUMER DROVE APPROXIMATELY 20 MINUTES BEFORE TURNING THE DEFROSTER ON, WITHIN 15 SECONDS HE BEGAN TO SMELL BURNING ODOR, SMELL LIKE LEAVES. CONSUMER SWITCHED THE ENGINE OFF AND SAT AND WATCHED, NEVER SAW ANY SMOKE. WHEN THE SMELL GOT DOWN APPROXIMATELY FIVE MINUTES LATER HE BEGAN TO DRIVE AGAIN, THERE IS AN OPEN INVESTIGATION AT THIS TIME. *AK

Structure › Body › Tailgate › Hinge and Attachments
Filed Nov 6, 1998CA

WHEN RAISING THE HATCHBACK THE TAILGATE LIFTER BROKE WHILE THE CONSUMER WAS PUTTING A SUITCASE IN THE VEHICLE AND THE BRACKET BROKE. THE SPOT WELD ON THE LEFT BRACKET HAD BROKEN LOOSE AND THE LIFT STRUT WAS JAMMING AGAINST THE TOP OF THE GATE. CONSUMER CONTACTED THE DEALER AND FOUND THAT THERE HAD BEEN A RECALL FOR THE LIFTGATE, BUT THEY ARE REFUSING TO SERVICE THE VEHICLE BECAUSE IT HAS OVER 60,000 MILES. *AK *ML

Visibility › Defroster/Defogger/Hvac SystemFire
Filed Nov 5, 1998VA

LEAVES ACCUMULATED IN HEATER BLOWER ASSEMBLY. APRIL 1994 WE PAID $92 TO HAVE LEAVES REMOVED FROM SYSTEM AFTER WE SMELLED BURNING LEAVES AND BLOWER MOTOR WAS NOISY. IN NOVEMBER 1996 WE PAID $52 TO HAVE BLOWER MOTOR RESISTOR REPLACED AFTER IT BURNED UP, FILLING CAR WITH SMOKE BUT NO FLAMES OBSERVED. WE CURRENTLY SMELL LEAVES BURNING EVERY TIME WE DRIVE THE CAR WITH HEATER ON SO EXPECT MORE PROBLEMS SOON.

Service Brakes, Hydraulic › Foundation ComponentsCrash
Filed Oct 27, 1998SC

WHILE DRIVING APPROXIMATELY 30 MPH, NOTICED A VEHICLE IN FRONT OF HIM WITH BRAKE LIGHTS ON. CONSUMER PUT HIS FOOT ON THE BRAKE PEDAL WHICH WENT ALL THE WAY DOWN TO THE FLOOR. VEHICLE DID NOT STOP. CONSUMER REAR ENDED ANOTHER VEHICLE. DEALER HAS BEEN NOTIFIED. *AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Oct 23, 1998OH

LUGS: NUTS:BOLTS SHEARED OFF, CAUSING FRONT WHEEL TO SEPARATE AT 55-60MPH; HEARD A NOISE, LIKE CRUNCHING, PRIOR TO SEPARATION. SAW WHEEL ROLLING. VEHICLE COLLAPSED. BRAKED TO STOP VEHICLE. TOWED TO MECHANIC. INSURANCE ADJUSTER WILL BE CHECKING VEHICLE. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 17, 1998TX

WHILE DRIVING ON INTERSTATE AT 70 MPH, NUMEROUS TIMES ENGINE WOULF QUIT RUNNING AND VEHICLE STALLED. DEALER REPLACED FUEL PUMP RELAY SWITCH, AND VEHICLE WORKS FINE.

Power Train › Automatic Transmission
Filed Oct 16, 1998WA

TRANSMISSION STOPPED OPERATING WHILE DRIVING. VEHICLE WAS TAKEN TO DEALER SHOP AND REPAIR WAS MADE,COST WENT TO THE CONSUMER. *AK ENGINE LIGHT COMES ON AND OFF. *YD

Latches/Locks/Linkages › Hatchback/Liftgate › Lock1 injured
Filed Oct 16, 1998NV

REAR HATCH BACK DOOR FELL ON HUSBAND, INJURING HIS ARM. *AK

Structure › Body › Hatchback/Liftgate › Hinge and Attachments1 injured
Filed Oct 12, 1998NV

REAR DOOR LIFTGATE BRACKET FAILED.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Oct 8, 1998SC

WHEN APPLYING THE ABS BRAKES ON DRY PAVEMENT THE PEDAL TRAVELED TO THE FLOOR ,CAUSING EXTENDED STOPPING DISTANCE, RESULTING IN A COLLISION. *AK

Structure › Body › Hatchback/Liftgate › Support Device/Strut1 injured
Filed Oct 8, 1998MN

THE HYDRAULIC CYLINDER SEPARATED FROM THE REAR DOOR JUST AS THE OWNER WAS LIFTING THE DOOR OVERHEAD. THE DOOR CAME DOWN QUICKLY ON HER BACK, CAUSING SOME PAIN AND INJURY.

Structure › Body › Tailgate › Hinge and Attachments1 injured
Filed Oct 6, 1998MA

REAR LIFT GATE SPRING ANCHOR BRACKET FAILS TO CLOSE LIFT GATE AND FALLS THE GATE FALLS ON PERSONS LOADING OR UNLOADING THE VEHICLE. OWNER NOTIFICATION PROGRAM TO REPAIR BROKEN BRACKETS WAS CONDUCTED BY FORD, BUT OWNERS BRACKET WAS NOT BROKEN DURING THE REPLACEMENT PERIOD.

Suspension
Filed Oct 2, 1998FL

VEHICLE VIBRATES WHEN IT REACHES 60 MPH OR MORE. DEALER NOTIFIED, AND INFORMED CONSUMER THAT REPAIRS WOULD BE MADE ONLY IF CHARGES ARE PICKED UP BY CONSUMER.

Engine and Engine Cooling › Exhaust System
Filed Sep 26, 1998IN

BRAKES ROTORS, CALIPERS, SEALS ALSO THE RADIO WILL SAY ERROR AND SHUT OFF , YOU HAVE TO PULL THE FUSE AND REINSERT IT FOR IT TO WORK. CHECK ENGINE LIGHT KEEP COMING ON WHEN WE WENT ON VACATION. POSSIBLE EMISSION CONTROL PROBLEM

Electrical System › Wiring
Filed Sep 22, 1998FL

WHILE DRIVING ABOUT 10 MPH, THE CONSUMER SMELLED SMOKE, AND WHILE DRIVING THE VEHICLE WAS FILLED UP WITH SMOKE. THE CONSUMER WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD TO A COMPLETE STOP AND CUT OFF THE VEHICLE. CONTACT DEALER, THEY SAID THERE WAS NOTHING THEY COULD DO. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Sep 15, 1998SC

BOTH REAR INSIDE DOOR LATCHES FAILED.

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Sep 15, 1998CA

DOOR SLAMMED, WEDGING CYLINDER BETWEEN DOOR/BODY, BENDING DOOR ASSEMBLY. QCAW

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Sep 11, 1998GA

PISTON THAT SUPPORTS THE TAILGATE DETACHED FROM BODYWORK.

Structure › Body › Tailgate › Hinge and Attachments
Filed Sep 10, 1998MS

BRACKET THAT SUPPORTS THE LIFTGATE BROKE AWAY FROM THE FRAME ON THE RIGHT SIDE. DEALER WAS NOTIFIED ABOUT THE PROBLEM. THE PROBLEM HAS NOT BEEN CORRECTED. PLEASE DESCRIBE DETAILS. *AK

Electrical System › 12v/24v/48v Battery
Filed Sep 7, 1998IL

RADIO FAILED CONSTANTLY. ALSO BATTERY REPLACED

Structure › Body › Hatchback/Liftgate › Support Device/Strut1 injured
Filed Sep 2, 1998CA

RECALL 95I007; THE REAR LIFTGATE CYLINDERS BROKE OFF AND FELL ON THE OCCUPANT, CAUSING INJURIES TO OCCUPANT. DEALER STATED THIS VEHICLE IS NOT INCLUDED IN THE RECALL, BUT HAS THE EXACT SAME PROBLEM AS STATED IN THE RECALL. *AK

Parking Brake › ConventionalCrash
Filed Sep 1, 1998NY

PARKING BRAKE RELEASES, CAUSING THE VEHICLE TO ROLL OVER. THE DEALER HAS BEEN NOTIFIED. *AK

Parking Brake
Filed Aug 26, 1998TN

EMERGENCY BRAKE MALFUNCTION.

Engine and Engine Cooling › Exhaust System › Emission Control › Gas Recirculation Valve (egr Valve)
Filed Aug 19, 1998NY

EGR SENSOR/HOSE FAILED.

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 19, 1998NY

HEAD GASKET FAILED.

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Aug 13, 1998FL

THE BRACKET THAT HOLDS THE GAS CYLINDER ON RIGHT SIDE OF THE LIFTGATE IS PULLING AWAY FROM THE METAL. THE DEALER WILL NOT CORRECT FREE OF CHARGE. SAFETY CAMPAIGN SUBJECT INFLUNCED BY ODI. *AK

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Aug 12, 1998GA

RECALL 95I-007.000. STRUCTURE HATCHBACK HYDRAULIC CYLINDER; WHILE LIFTING THE DOOR TO OPEN ALMOST UP, THE SUPPORT CYLINDER SNAPPED AND BROKE. THE DEALER CANNOT DUPLICATE THE PROBLEM BECAUSE THE VIN# DOES NOT COMPLY TO RECALL. *AK

Suspension
Filed Aug 12, 1998IL

VEHICLE VIBRATES FROM BENEATH.

Visibility › Rearview Mirrors/Devices › Interior
Filed Jul 29, 1998CA

WHILE DRIVING REARVIEW MIRROR WILL FALL OFF, CAUSING LOSS OF VISIBILITY. DEALER HAS REAPPLIED GLUE TWICE, DEFECT IS STILL OCCURRING. CONSUMER REPORTED ALL THREE INCIDENCES TO DEALER. *AK *TT

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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