Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1994 record →
CONSUMER RECEIVED RECALL NOTIFICATION, PROBLEM WITH DEALERSHIP IN SCHEDULING APPOINTMENT, CONSUMER HAD TO GO TO ANOTHER DEALERSHIP FURTHER AWAY TO RECEIVE REPAIR OF THE BRACKET. *YH
CONSUMER TOOK VEHICLE TO DEALER BECAUSE IT WASN'T SHIFTING. DEALER SAID TRANSMISSION NEEDED TO BE REPLACED. CONSUMER HAS 70,000 MILES ON TRUCK, AND IT WAS SERVICED ON TIME. ALSO TOLD THAT THE TRUCK NEEDE NEW SHOCKS, BALL JOINTS, AND TIE-RODS. VEHICLE HAS NEVER BEEN DRIVEN OFF-ROAD OR IN A HARSH MANNER. *AK
SHEET METAL RIPPED , CAUSING REAR LIFTGATE TO COMPLETLY DETACH FROM HYDRAULIC LIFTS. BASICALLY, THE DOOR WILL OPEN AND SHUT. *AK
AS TANK ON THE TOP AND IN THE MIDDLE IS RUSTED, AND IS LEAKING GAS. *AK
THE LEFT AND RIGHT SIDE BRACKETS CONNECTING THE HYDRAULIC LIFT CYLINDERS FAILED PRIOR TO RECALL NOTICE (99V-310). NLM
CONSUMER WAS TRAVELING AT 65MPH AND THE HOOD FLEW UP. DEALER WILL REPAIR HOOD AT CONSUMERS COST. *AK *TT
HATCHBACK HYDRAULIC CYLINDERS BROKE OFF THE FROM TOP RIGHT HAND CORNER OF THE DOOR. ALSO, BACK DOOR WON'T STAY UP BECAUSE HYDRAULIC CYLINDERS BROKE OFF.
FRONT FRAME CROSSMEMBER/SUBBRACE IS EXHIBITING SEVERE RUST-THROUGH ON WELL-MAINTAINED VEHICLE. PROBLEM WAS DISCOVERED DURING ROUTINE MAINTENANCE; IT HAS NOT FAILED YET, BUT DEGREE OF CORROSION IS TO WHERE FAILURE IS IMMINENT IF STRESSED. *AK
WHILE DRIVING ABOUT 40 MPH FELT VIBRATION THROUGHOUT THE VEHICLE: CONSOLE, SEATS, FLOOR, MIRROR. MANUFACTURER HAS A REPAIR KIT BUT ONLY AT CONSUMER'S EXPENSE. *AK.ET.
RECALL 99V310.001/HATCHBACK HYDRAULIC CYLINDER BREKAGE. DEALER REFUSED TO PERFORM RECALL REPAIRS BECAUSE VEHICLE WAS NOT PURCHASED THERE. *AK
THE LIFTGATE SHOCK ON DRIVERS SIDE DOOR BROKE COMPLETELY OFF THE DOOR PRIOR TO RECALL NOTICE CAUSING IT TO FALL DOWN ON CONSUMER. NLM
RECALL 99V310.001/HYDRAULIC LIFTGATE CYLINDERS: PRIOR TO RECEIVING RECALL NOTICE, LIFTGATE BROKE OFF THE WELD AND BENT THE HYDRAULIC CYLINDER. DEALER DID THE NECESSARY RECALL REPAIRS, BUT ATTACHED THE SAME BENT CYLINDER. HOWEVER, DEALER INFORMED CONSUMER THAT FUTURE REPLACEMENT WOULD BE AT CONSUMER'S COST. *AK
RECALL NUMBER 99V31001, TWO HYDRAULIC LIFT CYLINDERS INSTALLED BY THE DEALER AS PART OF THE RECALL REMEDY COLLAPSED. PLEASE GIVE ANY FURTHER DETAILS. *AK
WIFE WAS IN THE BACK SEAT BEHIND THE DRIVER'S SIDE. WENT TO CLOSE THE DOOR, AND HANDLE BROKE OFF. THE OTHER INSIDE DOOR HANDLES ARE ALSO WEAK AND BREAK OFF EASILY. *AK
WHILE HAVING THE REAR WIPER MOTOR REPLACED THE LIFTGAGE BRACKET BROKE, OTHER BRACKET BROKE LATER, BOTH WERE PRIOR TO RECALL NOTIFICATION (99V-310) *MJS
WHILE TRAVELING ON WET ROADS AND APPLYING THE BRAKES, THEY WOULD LOCK UP, CAUSING EXTENDED STOPPING DISTANCE. PLEASE PROVIDE FURTHER INFORMATION. *AK
RECEIVED RECALL 99V310001/ LIFTGATE CYLINDERS. DEALER WANTS THE CONSUMER TO PAY FOR REPAIRS. *AK
THE FRONT WHEEL DRIVE ACTIVATES UNEXPECTEDLY WHICH CAUSES THE VEHICLE NOT TO TURN TO THE RIGHT SIDE. FRONT WHEEL DRIVER MUST BE REPLACED TO SOLVE THE PROBLEM. *AK *ML
RELATED TO EA99-004. EARLIER INCIDENTS (BEGINNING 1998) WERE JUST A HINT OF BURNING GRASS, USUALLY OCCURING WHEN STARTING CAR WITH FAN SWITCH ON ONE OF THE 'ON' POSITIONS.LATEST INCIDENT HAD BILLOWING CLOUDS OF WHITE SMOKE POURING FROM VENTS, FILLING CABIN, AT LEAST 5 MINUTES. EXTINGUISHED BY POURING WATER INTO OUTSIDE AIR VENTS. BLOWER MOTER NOW ONLY WORKS ON HIGH SETTING. THIS IS DANGEROUS!
SPEED SENSOR IN 5 SPEED TRANSMISSION IS GENERATING JUMPY VALUES; CAUSES CRUISE CONTROL TO SURGE AND FALL TRYING TO MATCH JUMPY SPEED READINGS. SPEED SENSOR ALSO FEEDS ABS, SUGGESTING ABS COULD FAIL WHEN NEEDED. SPEED SENSOR ALSO FEEDS COMPUTER, SUGGESTING ENVIRONNMENTAL ENGINE CONTROLS ARE NOT FUCNTIONING. INTERESTED IN FINDING IF THIS HAS BEEN REPORTED BEFORE, AND IF THERE IS A SAFETY RECALL OR SERVICE BULLETIN IN PLACE FOR THIS CONDITION. *AK
THE STRAP THE HOLDS THE FUEL TANK IS BROKEN AND NEEDS TO BE REPLACED. THE DEALERSHIP IS AWARE OF THE SITUATION. OWNER HAS BEEN WAITING FOR A REPLACEMENT STRAP FOR OVER 6 MONTHS. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
LEAVES AND STEMS ENTERED THE ENGINE THROUGH WINDSHIELD AIR VENTS INTO VEHICLE HEATER BLOWER AND CAUSED A BURNING SMELL. YH
ON TWO OCCASIONS THE BRACKETS CONNECTING THE HYDRAULIC LIFT CYLINDERS TO THE LIFTGATE RIPPED OFF. *MJS
SPEEDOMETER NEEDLE JUMPS WHILE DRIVING AT ALL SPEEDS. CANNOT DETERMINE EXACT SPEED OF VEHICLE WHILE MOVING. IN MY OPINION, THIS IS A SAFETY HAZARD! *AK
THE HYDRAULIC LIFT CYLINDER BROKE OFF AND FELL OUT. MANUFACTURER HAS BEEN NOTIFIED. *AK
WHEN TRAVELING AT HIGHWAY SPEED OVER 40 MPH CONSUMER NOTICED VIBRATION WITHIN FRONT AND REAR END, MAKING IT VERY DIFFICULT TO OPERATE VEHICLE. CONSUMER HAS CONTACTED THE DEALER, DEALER NOTED THAT A TSB WAS ISSUED ON THE SAME PROBLEM, DEALER KNOWS OF THE PROBLEM AND WILL FIX IT. *AK
WHILE HAVING VEHICLE IN 4-WHEEL DRIVE AUTOMATIC WHEEL HUBS DID NOT ENGAGE WHICH MAY CAUSE LOSS OF VEHICLE CONTROL. BRAKES REPAIRED INCLUDING REPLACEMENT OF THE ROTORS, WHEN HUBS WERE REPLACED THEY PACKED THEM WITH GREASE CAUSING FAILURE OF THE AUTOMATIC HUBS. *AK
RECALL REPAIR 99V-310 WAS SCHEDULED TO TAKE 7 HOURS, THE CONSUMER REQUESTED A RENTAL BUT WAS TOLD HE WOULD HAE TO PAY FOR IT, THE CONSUMER BELIEVES A RENTAL SHOULD BE FREE OF CHARGE WHILE THE REPAIR IS BEING MADE. NLM
CONSUMER WAS LOOKING ON THE INTERNET AND SAW HER VEHICLE ON RECALL. SHE NOTIFIED THE DEALERSHIP THAT LIFTGATE ROD BRACKET ON THE PASSENGER'S SIDE BROKE. THIS WAS SECOND RECALL. *AK
WE LOANED OUR EXPLORER TO OUR SON-IN-LAW TO DRIVE TO KERRVILLE, TEXAS AT CHRISTMASTIME AND ON THE WAY UP THERE ONE OF THE TIRES BLEW ALL THE TREAD OFF. WE DID NOT KNOW THERE WAS A PROBLEM WITH THIS PARTICULAR TIME AND TOOK THE VEHICLE TO SEARS AND TRADED THE TIRE IN FOR AN IDENTICAL TIRE FOR THE EXPLORER. THESE ARE THE ORIGINAL TIRES THAT CAME ON THE VEHICLE, WHICH HAS 49,000 MILES ON IT. THE TIRES STILL LOOK GOOD, BUT APPARENTLY THERE WAS A DEFECT. MY SON-IN-LAW WAS DRIVING 70 MILES AN HOUR WHEN THIS HAPPENED. HE AND MY DAUGHTER WERE PRETTY SHOOK-UP, BUT NOT INJURED. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
THE TREAD SEPARATED FROM THE TIRE WHICH CAUSED DAMAGE TO THE RIGHT REAR PANEL OF THE VEHICLE, THE TAILPIPE HAD TO BE REPLACED, PLUS WE HAD TO BUY A NEW TIRE. THESE ARE NOT THE ORIGINAL TIRES ON THE VEHICLE, BUT WE DID REPLACE THEM WITH THE SAME BRAND, SIZE, ETC. THAT WERE ORIGINALLY ON THE VEHICLE.( DOT NUMBER: TIRE SIZE: P235/7-15 )
BRACKET THAT HOLDS THE GAS CYLINDER BROKE OFF TWICE, CAUSING THE LIFTGATE TO FALL DOWN UNEXPECTEDLY, AND MAY RESULT IN INJURIES. THIS VEHICLE IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
FIRESTONE TIRES MODEL ATX; WHILE TRAVELING PASSENGER'S REAR TIRE TREAD SEPARATED FROM TIRE, CAUSING AN ACCIDENT AND TOTALLING VEHICLE. *AK *ML
I WAS DRIVING AT FREEWAY SPEED, WHEN I HEARD A "FLOP FLOP" LOUD NOISE. I PULLED TO THE RIGHT AND FOUND THAT THE TREAD WAS IN 1 LONG STRIP, STILL ATTATCHED TO PART OF THE TIRE. THE TIRE WAS NOT COMPLETELY FLAT, BUT NOT DRIVEABLE. A LOCAL SHERIFF DEPUTY STOPPED TO HELP ME. HE THOUGHT THAT I HAD A "RE-TREAD" TIRE. I TOD HIM THAT IT WAS THE ORIGINAL SPARE. HE TOLD ME TO CONTACT THE DEALER AND FIRESTONE. I DID. THEY SAID THEY COULDN'T HELP ME. THE DAMAGE TO MY SUV, WAS TO THE LEFT REAR FENDER, LEFT PASSENGER DOOR, AND TRIM. I HAVE SINCE REPLACED ALL TIRES AND KEPT 1 OF THE ORIGINAL FIRESTONE TIRES.*AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
RIGHT SIDE CARGO DOOR HINGE RIPPED METAL AND CAME OUT, AND DOOR FELL. CALLED DEALER-SAID HE WAS UNAWARE OF PROBLEM IN EXPLORERS. YET SAFETY HOTLINE LISTED EXACT PROBLEM AS A SAFETY CAMPAIGN. CONSUMER CALLE D FORD MOTOR COMPANY AS INSTRUCTED. THEY STATED THAT THERE HAD BEEN PROBLEMS WITH THIS YEAR EXPLORER, AND THEY WOULD FIX IT IF VEHICLE WAS UNDER 60, 000 MILES. *AK
WHILE DRIVING BACK FROM AIRPORT TRAVELING 15MPH STARTED SMELLING SMOKE FROM THE HEATER. TURNED OFF HEATER. PULLED UP IN THE DRIVEWAY AND TURNED OFF CAR. VEHICLE WAS FILLED WITH SMOKE UNDER THE HOOD. SMOKE GOT WORSE. WHOLE CAR ENGULFED IN FLAMES. IT WAS DETERMINED THAT AN ELECTRICAL SHORT CAUSED THE FIRE.*AK
WAS DRIVING DOWN ON HIGHWAY AT APPROXIMATELY 55MPH WHEN THE SUN ROOF EXPLODED. THERE WAS NO PRIOR WARNING THAT THIS WOULD HAPPEN. THE TEMPERATURE INSIDE & OUTSIDE VEHICLE DID NOT CHANGE. NOTHING HIT THE SUNROOF. WASN'T CLOSING OR OPENING THE SUN ROOF WHEN IT SHATTERED. *AK
ON TWO OCCASIONS THE BRAKE DRUMS, SHOES AND LININGS IN THE REAR WHEELS DISINTEGRATED CAUSING THE BRAKES TO LOCK UP WHEN APPLIED ON WET OR DRY PAVEMENT. *ET
TRANSMISSION WILL NOT SHIFT INTO SECOND GEAR. CLUTCH MATERIAL FOUND IN PAN. VEHICLE HAS BEEN USED SOLELY FOR COMMUTING. *AK
NHTSA CAMPAIGN ID NUMBERS: 94V16900 AND 99V310001. DEALER REFUSED TO FIX PROBLEM. *AK
LEFT DRIVER'S SIDE SUPPORT ROD POPPED OFF OF THE HATCHBACK, CAUSING THE HATCHBACK TO FALL DOWN ON CONSUMER'S HEAD. *AK
THE BRACKET AND GAS ASSIST CYLINDER ON MY VEHICLE HAS BROKEN AS STATED IN ID #'S 95I007000 AND 99V310001. I CONTACTED FORD TO REPAIR AND THEY STATED THAT THE VEHICLE HAD GREATER THAN 60,000 MILES AND THEY WERE NOT RESPONSOBLE FOR REPAIRING. TWO POINTS. I PURCHASED THE VEHICLE USED AND DID NOT RECEIVE THE OWNER NOTIFICATION REGARDING THE DEFECT. HAD I, MAYBE THE PROBLEM WOULD HAVE BEEN IDENTIFIED AND CORRECTED. POINT 2, YOU HAVE 2 ID NUMBERS OF THE SAME PROBLEM. FORD DID NOT MENTION THE LATEST RECALL, ID# 99V310001, THAT HAS A 1999 YEAR OF RECALL. I ONLY SPOKE WITH FORD LAST WEEK, 12/08/99. WHY DIDIN'T THEY REFER TO THIS ID#. THIRDLY, I DO N OT BELEIVE THIS DEFECT IS A FUNCTION OF TIME OR MILEAGE. IT IS A FUNCTION OF THE NUMBER OF TIMES THE HATCH IS OPENED AND REPRESENTS A SERIOUS PERSONAL INJURY EXPOSURE. MY WIFE HAD JUST RETURNED FROM THE GROCERY STORE AND TOLD ME THE REAR HATCH WAS MAKING A POPPING SOUND. I OPENED THE HATCH TWICE TO IDENTIFY THE PROBLEM AND THE BRACKET BROKE THE SECOND TIME. THE HATCH DROPPED DOWN IMMEDIATLEY AND I HAD TO CATCH IT. HAD THIS HAPPENED TO MY WIFE, OR WORSE YET, WHILE HOLDING OUR 2 YR OLD, THERE IS NO WAY SHE WAY SHE COULD HAVE RESTRAINED THE DOOR. I AM SURE THERE WOULD HAVE BEEN INJURY. FORD STATED TO ME THAT EVEN IF I HAD RECEIVED A OWNER NOTIFICATION, THEY WOULD NOT HAVE REPAIRED THE PROBLEM IF IT SHOWED NO SIGN OF FAILURE. I HAVE A PERFECT EXAMPLE OF WHY THIS SHOULD BE CONSIDERED A SAFETY DEFECT AND CORRECTED. THE DEFECT THAT THEY ADMIT TO
WHILE DRIVING A FIRE STARTED IN THE ENGINE COMPARTMENT WITHOUT ANY WARNING. PLEASE PROVIDE FURTHER INFORMATION. *AK
DURING COLD WEATHER THERE IS A CLICKING NOISE, AS IF VEHICLE IS GOING ABOUT 55 MPH. SPEEDOMETER WILL JUMP TO 90 MPH. THEN BACK DOWN 50 MPH. THEN BACK TO 90 MPH. WHEN THIS OCCURS CONSUMER IS UNABLE TO TELL HOW FAST VEHICLE IS GOING. *AK
REAR HYDRAULIC CYLINDERS GAVE OUT AND COLLAPSED ON OWNER. DEALER SAID IT WAS NOT PART OF RECALL. *AK
WHILE OPENING REAR HATCHBACK, LEFT REAR SUPPORT ROD/HYDRAULIC CYLINDER & ASSEMBLY DETATCHED FROM VEHICLE CAUSING DOOR TO COME DOWN & HIT MYSELF ON HEAD. INJURY WAS MINOR & DID NOT REQUIRE MEDICAL ATTENTION.
THE BRACKET HOLDING THE REAR DOOR AND VACUUM PIECE BROKE OFF. YH
I OWN A 92 AND A 94 FORD EXPLORERS -BOTH HAVE SUSTAINED SAME DEFECTS. NO SAFETY DEFECTS LISTED IN THE SUMMARY. *AK
A PIECE OF CARPET DEVELOPED A SPLIT WHICH TRAPPED THE METAL ARM CAUSING THE ACCELERATOR TO STICK TO THE FLOOR AND RAPIDLY SPEEDING TO ABOUT 75 MPH BEFORE CONSUMER TURNED OFF THE IGNITION, CONSUMER CUT AWAY THIS MATERIAL BEHIND THE ACCELERATOR ARM ELIMINATING THE PROBLEM.*ET
TRANSMISSION FAILED TO SHIFT GEARS WHEN GOING UP A HILL. IT ALSO FAILED ON LEVEL GROUND. CONSUMER HAS CONTACTED DEALER, AND DEALER SAID THAT A COUPLE OF GEARS DISINTEGRATED. AND DESTROYED SOME OF THE GEARS. *AK
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1994 Ford Explorer → · Every Explorer year → · How the figures are calculated →