2017 Ford Expedition complaints

Burnt wires from front air blower that are not being honored from the current air blower recall resulting in $1k bill

The contact owns a 2017 Ford Expedition. The contact stated that while operating the vehicle, the message low brake fluid was displayed. Upon inspection, it was discovered that no brake fluid was present inside the brake fluid reservoir. Later after restarting the vehicle, the warning message reappeared, and the brake pedal extended to the floor while depressed. The vehicle was later towed to the local dealer who diagnosed that the brake master cylinder was faulty and brake fluid leak had leaked into the brake booster. The contact was informed that the brake master cylinder and brake booster needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 117,000.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System); however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while coming to a complete stop, the temperature gauge was high. The vehicle then overheated. The vehicle was taken to an independent mechanic, who replaced the water pump and auxiliary pump; however, the failure recurred. The dealer was made aware of the failure but confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000. Parts distribution disconnect.

Backup camera picture frequently shows up scrambled on the screen. Sometimes the picture is fine; often it is impossible to see anything but streaks. It happens all the time. This camera seems to work better when I am on a trip. Possibly related to battery charge, but my battery is only a year old, and the issue has been occurring for a few years. I just saw your website while looking at cars, so I decided to report it.

Tack welds on vehicle roof rusted out along passenger side, causing water and other structural damage to electrical components, vehicle body, and other vehicles components. Water leak caused mold and mildew damage to headliner, carpet, etc. Air quality in vehicle diminished for passengers, variety of children age ranges.

This incident happened on July 20, 2023. I was driving to my house when I notice that there was smoke coming out of the glove compartment of my 2017 Expedition EL. I immediately stopped at the median and opened the hood to make sure there was no fire. After that, I walked to the passenger door and when I open the door I noticed a lot more smoke coming from under the glove compartment. I open the glove compartment and notice that there was fire coming from the blower motor and on the wires around it. At this very moment, I find this issue a friend of mine happened to drive by and stopped to ask me if I needed help. He saw what was happening and provided me with 2 bottles of water. We removed the glove compartment and try to put some water toward the fire but it was too late. The fire had spread throughout the dash and subsequently, the entire vehicle was lost. I didn't have time to remove any personal items from the vehicle since the fire spread really fast and also was making a wising sound, believe to be the airbags when they deployed. Even though we have insurance I don't think it is fair for the manufacturer to clean their hand on issues like this, we lost a vehicle and they should find a way to replace it.

I have attempted to have the existing recall fixed for approx 9 months. I'm told the parts are not available.

Pulled into a parking spot and put the car in park. The vehicle started to roll backwards while in park. Had to hit the brakes to stop the car. I checked and the car was securely in park. Had to put the car back in drive and pull forward to pull back fully into the parking spot and apply the emergency brake.

Driving through a mile-long tunnel on an interstate highway (speed limit 55 mph), the vehicle ceased to respond to the gas pedal and would not accelerate or maintain speed. Attempted to shift gears but that produced no change - it was as if the transmission was stuck in neutral, but pushing the gas pedal did not increase the rpm. As we exited the tunnel at approximately 30 mph, the driver attempted to pull over and stop the vehicle, and found that the power assist for the brakes was not working, making stopping difficult - the driver had to push the brakes very hard, multiple times, to stop the car. We did contact 911 dispatch when we thought we were going to likely impede traffic, as the tunnel only had two lanes traveling the same direction. However, no intervention was required as we reached the end of the tunnel and were able to pull over before the call was completed. The vehicle was towed to a dealership and they diagnosed a fuel pump and/or fuel pump module problem, but have ceased to respond to our calls for the past 48 hours, so we have no further information. The check engine light turned on when the car was restarted, but then later turned off, without any repair work having been completed.

I have been having an issue with an intermittent blower motor not working, it was replaced by ford in November 2022 and as of July 2023 it is needing to be replaced again as I have no a/c or front blower motor again. I have attempted to have this recall fixed and ford still does not have the new part so this will not continue to happen. I currently live in Florida and have 2 small kids with no a/c in our vehicle, the current dealer that I am working with stated I can get a rental car and pay for it out of my own pocket until ford can finally get a new part that will work and hope I will be refunded. They are attempting to order the temporary part again and replace the blower motor for a 2nd time but have advised me they don’t know how long it will take to get the part and when they do get the part they will need my car for 4-5 days with no option of a rental on their dime. I have been dealing with intermittent blower motor issues for almost a year now and ford has not been able to remedy this recall. I feel I am being bounced around and ford is not taking ownership of getting the new fix since 8/26/2022.

The contact owns a 2017 Ford Expedition. The contact stated while driving 45 MPH, the brake light illuminated on the instrument panel. The contact pulled over to check the brake fluid and discovered that the brake fluid reservoir was empty. After adding brake fluid, the brake fluid warning light re-appeared with the brake pedal being depressed to the floorboard. Despite the failure, the contact was able to drive to the residence using the parking brake. The following day, the contact inspected the vehicle and discovered that the brake master cylinder had allowed brake fluid to leak into the brake booster. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was 104,290.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the USB, the GPS System had started to malfunction. The dealer was notified of the failure however, the contact was informed that the parts to do the recall repair was unavailable. The contact then stated that the air condition system failed to operate. No warning light was illuminated. The dealer was notified of the failure and the contact was informed that the parts to do the recall repair was not available; however, the dealer offered a temporary repair for a fee. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 130,000. Parts distribution disconnect.

We have left four messages with Covert Ford in Austin to get an appointment for the Air Conditioning safety recall and they will not return our calls.

The HVAC blower motor connector for the Ford has completely burned out. When in use, it is hot to the touch (too hot too touch sometimes) and emits an electrical burning smell. The HVAC unit now only works on high and if the unit is connected in a certain angle. I took the vehicle into FORD in Kirksville,MO and their technician told me it wasn't covered under the blower motor recall and it was going to cost $600+ to repair. When I asked the technician that upon replacing the part, what would keep it from happening again I was told FORD realized the grounding wire in the connector wasn't strong enough to hold the charge, and they have sense come out with a part where the grounding wire is "heavy duty". When I contacted FORD about the issue they informed me that it was not covered under the blower motor recall and there were currently no programs to cover the repair.

The contact owns a 2017 Ford Expedition. The contact stated while driving 25 MPH, the brake pedal was depressed, but went down to the floorboard, and the vehicle hesitated to respond. The message "Low Brake Fluid" was displayed. The contact stated that the failure recurred while driving. The vehicle was taken to a Chevrolet dealer, where it was diagnosed that the brake master cylinder was leaking brake fluid into the brake booster. The dealer diagnosed that the brake master cylinder and the brake booster needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The local Ford dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.

Blower resistor and pigtail are burning.

Wheels: tires were unidernflated to 25 and no dash warning received. Tires inflated to 32. Within a month severe tire bulge appeared no dash warning. Tires now replaced. Power train: yellow wrench on dash, suv went limp after acceleration, suv had limited forward power to pull over to side of road. Shut engine off, restarted, no yellow wrench, no problem for approximately 20 miles. Identical problem occurred 2 more times about 20 miles after the preceding incident. From Ford forums it appears there is an issue with the throttle body, but when taken to Ford for OBD scan no error was found. This 2017 Ford only has been garage kept, gently driven about 34,000 miles.

Ford Expedition suddenly lost acceleration while driving. This results in the accelerator producing no power, essentially placing the vehicle into neutral. After turning vehicle on & off, it worked properly. Took it into auto repair place & was told this is a common problem and the THROTTLE MOTOR had to be replaced. After replacement, vehicle was towing a boat and the same thing happened and the check engine light came on. However, this time, after about 20 seconds, the vehicle shifted back into gear, the engine light turned off, and vehicle operated properly for the rest of the drive.

While driving down the highway, the low brake fluid light sounded and the brake light came on . we slowly loss brakes while driving down the HWy. We added brake fluid, which there was no brake fluid in there at all .When we added the fluid, we pump the brakes and they tighten . Shortly after adding more fluid , the fluid and brakes were gone and white smoke came out of the tail pipe. We never could see exactly where it was leaking at. We added about a quart and a half of fluid . After adding the more fluid, we managed to get it up to the dealership where it was purchased . We explain to what was going on and he knew of the situation because he said it was a recall last year on the master cylinder if I’m saying it, right. I told him that we never received a recall letter but we left the vehicle and he did research by our Vin number, and said we were not part of the recall, but I read a recall number 22S14 about the break failure in expeditions. We called the local number attached to the recall and they once again told us that our vehicle was not part of the recall because I guess it was not out of the Kentucky plant . We are having the same issue with our brakes, but it’s not covered in the current recall. My vehicle is currently in the shop and waiting to be repaired. Can someone research and see if our vehicle can be part of the recall now and be repaired under the/a recall. thank you.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that when he attempted to use the blower to cool the vehicle interior, the blower stopped operating as needed. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the wiring harness needed to be replaced on the blower motor. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 150,000. Parts distribution disconnect.

The contact owns a 2017 Ford Expedition. The contact received notification of the NHTSA Campaign Number: 22V648000 (Visibility, Electrical, System) however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, she noticed white smoke coming from the rear of the vehicle. No warning lights was illuminated. The vehicle was not diagnosed or repaired. The dealer was contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 88,000. Parts distribution disconnect.

Few times engine goes on idle and wrench light comes on, manage to move to shoulder and turn engine off and back on and like nothing happened, but is doing the same more often, very dangerous in highways all of sudden power in engine is gone, should get recall to make sure fuel systems or engine is ok

THE REAR BACK-UP CAMERA DOES WORK AND FLASHES RAINBOW COLORS.

This car is having very shacky starts in the past 2 months, the engine has lots of vibration. the car currently only has 67,000 miles.

The contact owns a 2017 Ford Expedition. The contact stated that while driving at an undisclosed speed, the air conditioning blower motor occasionally failed to operate as needed. On other occasions, the blower motor randomly turned off and on while driving over bumps in the roadway. The vehicle was taken to the local mechanic who diagnosed that the blower motor and blower motor wiring harness was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were contacted regarding the failure and a service appointment was scheduled. The contact was concerned that the NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) repair included the replacement of the blower motor but did not include the repair of the faulty wiring harness. The failure mileage was 84,000.

While travelling on highway uphill around 60 mph in heavy traffic, vehicle lost all power and went to idle. I had to maneuver 3 lanes to reach shoulder. Wrench icon showed on dash. Restarted engine and code cleared and had power again. It happened 4 more times over next 2 months then gave P2112 code. Research showed to replace throttle body which I did. Now doing some watchful waiting to see if it reoccurs. I believe this is a safety gap that requires a recall and a redesign of the logic to prevent the disabling the power train all the way back to idle.

On May 15, 2023, our 2017 Ford Expedition rolled while in Park and unattended. It had been parked for approx. 2-1/2 hours before rolling down our inclined driveway. It collided with our granite mailbox post, snapping it off. Thankfully, no one was hurt, however, the vehicle suffered significant damage.

Aug 26,2022 Manufacturer Recall Number22S56 NHTSA Recall Number22V648 Recall StatusRecall Incomplete May 17, 2023 This recall was first issued on August 26, 2022. It has been 10 months and nothing has been done to fix this problem with the climate control. My front air conditioner goes off more frequently now. I transport my grandchildren to and from school and activities often. Please tell me how I can get this problem fixed as soon as possible. Sincerely, [XXX] Summary ON YOUR VEHICLE, THE CLIMATE CONTROL FRONT BLOWER MOTOR MAY OVERHEAT, POTENTIALLY RESULTING IN AN INTERIOR FIRE WHILE THE VEHICLE IS ON Safety Risk AN INTERIOR VEHICLE FIRE CAN INCREASE THE RISK OF PERSONAL INJURY AND VEHICLE DAMAGE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2017 Ford Expedition. The contact stated while driving 50 MPH, the low brake fluid message flashed on the instrument panel. As the contact attempted to depress the brake pedal, the pedal depressed to the floorboard. Due to the failure, the contact applied the parking brake and pulled off to the shoulder. As traffic cleared, the contact pulled into the parking lot of his employment where the vehicle parked. The manufacturer was notified of the failure, and the contact was informed that there were no open recalls or warranty on the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulics) which he linked to the failure. The vehicle had yet to be repaired. The failure mileage was approximately 123,000.

UNKNOWN There is no part to fix the recall on my truck, it is still "incomplete". Has been on recall since August 2022

March 2019- December 2021 Car serviced by Ford Dealers and repeatedly told to ignore CSP recall notice re: California Emissions Warranty Paid out of pocket for services August 2023 Ford issues recall of climate control blower Motor Nov 2022 -Customer has multiple issues addressed at South Bay Ford in CA Customer was not notified of open recall December 2022 Customer notices hot air spontaneously intermittently blowing at full force and can not stop it Customer notices dash lights flickering intermittently Service light illuminates and remains on for a few hours and turns off February 2023 Hot air begins spontaneously blowing more frequently March 2023 Hot air blows constantly. Customer notices burnt plastic smell and loud clicking noises. Customer is unable to drive with out all windows opened in order to breathe Audio stops working. Navigation stops working. Clocks reset and cannot be changed. Customer learns of recall for climate control blower motor and contacts Ford Customer Service. FCS contacts South Bay Ford and informs customer to bring car in for service and that rental services will be provided. Vehicle arrives at dealership. Customer is unable to speak with service agent for several days. Service agent informs customer that the recall has been addressed but audio and other issues including hot air blowing have not and will not be repaired due to parts being obsolete despite multiple warranties covering the repair. Service agent suggests customer goes to a junk yard

The factory Ford lug nuts have "swollen" so that the 2 piece "cap" has detached from the actual nut preventing me from removal or properly tightening the lug nut to the wheel. In the even of a flat tire, this would be impossible to change along the highway.

The faulty blow motor is has caused the pigtail and resistor wires to melt and the dealership wants to charge for repairing that even though they have melted due to the faulty blower motor .

The contact owns a 2017 Ford Expedition. The contact stated that while driving at various speeds, the vehicle jerked and then stalled. The transmission, check engine, and several unknown warning lights were illuminated. The contact turned off and restarted the vehicle to correct the failure. The contact's husband diagnosed the vehicle and retrieved DTC: P0720 (Output Speed Sensor). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and was advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 190,000.

While driving on the 58 freeway in the fast lane amongst semi trucks my expedition lost power and had no acceleration, i was forced to the left shoulder of the freeway putting my family and i in danger. while stopped i had no response from my gas peddle but the engine was still on and a wrench appeared on my dash lights. i turned off the car and when i restarted it the car worked again and the wrench was gone. very very very dangerous

The contact owns a 2017 Ford Expedition. The contact stated while activating the air condition, there was no air blowing through vents. The vehicle was taken to the dealer, and the dealer performed the recall repair for NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) but the failure reoccurred. The vehicle was taken back to the dealer and the dealer stated that the wires to the blower motor was burned, causing the blower to become inoperable. The vehicle was repaired. The manufacturer was contacted and provided a discount for the repair. The failure mileage was 75,000.

We have now twice on our vehicle had a throttle body issue where the car suddenly loses all power and the wrench warning light comes on. It is very scary when it happens and is a safety issue. If we stop the car and turn it off, it usually will let us restart and continue driving for a little bit, but the first time kept reoccurring. The first time was in 2021 and was repaired at a dealer while out of town, second time just happened today 4/15/2023.

THE DASH CLUSTER WILL RANDOMLY MAKE A HUMMING NOISE FOR A LITTLE WHILE THEN STOPS. THE PHONE OPTION ON THE RADIO IS GONE ALSO THE BLUETOOTH MENU TO ACCESS ANY BLUETOOTH OR RESET THE SYSTEM IS ALSO GONE. THE USB PORT STOPPED WORKING.

In December we took our vehicle in for a scheduled recall repair. Upon installation, we were told by the dealer that all parts were not available. So they released our vehicle back to us. No follow up between and on March 17, the braking system failed. An accident was narrowly avoided.

The contact owns a 2017 Ford Expedition. The contact received notification of the NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Backup camera does not always display on screen or has wavy lines causing hazard to when backing.

The contact owns a 2017 Ford Expedition. The contact received notification of the NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available for the recall repair. The manufacturer was notified of the failure and the contact was informed that parts would be available the second quarter of 2023. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that the manufacturer told them that the vehicle is okay to drive despite the possibility of spontaneous combustion.

The contact owns a 2017 Ford Expedition. The contact stated that on various occasions while the vehicle was idling and the heater was in use, there was excessive noise coming from the front blower motor. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2017 Ford Expedition. The contact received notification of the NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the parts to do the recall repair were unavailable. Additionally, the contact stated that while driving, there was a burning odor inside the vehicle. Additionally, the front heater failed to operate as needed. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the blower motor overheated and burned two sets of wiring and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that he was responsible for any additionally fees. The failure mileage was approximately 90,000.

I was driving on the freeway when a wrench light came on, the car slowed and then stopped. The engine was still running. I got off onto the shoulder but was worried that 80 MPH traffic would hit me. I turned the car off and called my husband. I started the car, the light was off. I drove to the nearest exit to get off the highway but still did not feel safe. The wrench light came on again, the car slowed then stopped. I did that one more time to get to a parking lot..same event with the light, etc. I called a tow truck and they towed the car to our mechanic. He ran diagnostics , cleaned the throttle body, and it's running fine. He said if it happened again they would have to replace the throttle body. Now we are worried this will happen again when we are on the highway.

The contact owns a 2017 Ford Expedition. The contact stated while driving 45 MPH around a curvy road, the brake pedal became stiff, and the contact pressed the brake pedal desperately causing the brake pedal to operate normally. The contact also notice that two unknown brake warning lights were illuminated. The vehicle was taken to the dealer for diagnosis, and they stated that the vehicle was experiencing similar failure as NHTSA Campaign Number: 22V150000 (Service Brake, HydRraulic), but that the vehicle was not included under the recall. The manufacturer was contacted, and they also stated that the vehicle was not under NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic), and advised to contact NHTSA and file a complaint. The failure mileage was 70,000.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the blower motor failed to operate as needed, preventing the defroster from properly removing fog from the windows. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 75,000. Parts distribution disconnect.

The contact owns a 2017 Ford Expedition. The contact stated that while the vehicle was parked and running, the engine made an abnormal sound. The contact related the failure to Ford's customer satisfaction program 21N03 (Powertrain Control Module). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.