Page 2 of 3 · complaints 51–100 of 146

2008 Ford Expedition complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Service BrakesCrash
Filed Aug 13, 2015100,000 milesFL

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A CURB AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Service Brakes
Filed Aug 4, 201538,700 milesIL

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. WHILE DRIVING AT 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL VALVE AND THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,700. THE VIN WAS NOT AVAILABLE.

Structure › Body1 injured
Filed Jul 2, 201594,000 milesFL

THIS VEHICLE IS EQUIPPED WITH THE FACTORY INSTALLED AUTOMATIC DEPLOYING RUNNING BOARDS. THE VEHICLE OCCUPANTS BECOME RELIANT ON THIS VERY IMPORTANT STEP UP FOR EASE OF OCCUPANT ENTRY AND EXIT FROM VEHICLE. THESE STYLE RUNNING BOARDS ARE FOUND ON ALMOST ALL HIGHER-END LUXURY FORD & LINCOLN SPORT UTILITY VEHICLES MANUFACTURED FROM 2006 TO PRESENT. ON TWO RANDOM OCCASIONS, WITH NO WARNING GIVEN, THE MOTOR RAN, BUT THE RUNNING BOARD ON DRIVER'S SIDE FAILED TO DEPLOY. WHILE EXITING VEHICLE, EXPECTING THIS TRANSITION STEP TO THE GROUND TO BE THERE, AS WAS DESIGNED, DRIVER FELL FROM VEHICLE SPRAINING ANKLE AND INJURING HEAD. MEDICAL TREATMENT WAS GIVEN LOCALLY WITH NO DOCTOR. THIS SURPRISING AND UNEXPECTED HEIGHT CHANGE OF APPROXIMATELY 12 INCHES IS EQUIVALENT TO REMOVING OR MISSING A STAIR TREAD WHILE DESCENDING STAIRS. AFTER RESEARCHING ON INTERNET IT SEEMS TO BE A REOCCURRING ISSUE AMONG OWNERS. THIS COULD PROVE DEADLY IN A FALL TO AN OLDER OCCUPANT THAT ASSUMES A FALSE SENSE OF SECURITY THAT THIS "HELPING STEP" DOWN IS ALWAYS THERE WHILE EXITING VEHICLE, WHEN IT IS NOT.

Structure › Body
Filed Jun 1, 201560,000 milesOR

BODY CORROSION OF THE ALUMINUM HOOD AND TAILGATE CAUSING PAINT TO BUBBLE AND PEEL OFF.

Structure › Body
Filed May 8, 201570,765 milesMD

THE PAINT IS PEELING AND BUBBLING ON THE HOOD AND TRUNK. THE PAINT IS PEELING AND BUBBLING ALSO UNDER HOOD AND TRUNK.

Structure › Body
Filed Apr 17, 2015PA

PAINT IS PEELING OFF HOOD AND REAR LIFT GATE. THIS IS A KNOWN PROBLEM FOR FORD. IT HAS APPARENTLY BEEN GOING ON FOR OVER A DECADE. THE PAINT FLAKES OFF ON ANY ALUMINUM BODY PANELS THAT HAVE BEEN CONTAMINATED WITH IRON. I SPOKE WITH FORD AND THEY CANNOT ISSUE A RECALL ON THE PAINT UNTIL MORE COMPLAINTS ARE FILED WITH FORD MOTOR COMPANY. CALL 1-800-392-3673 WITH YOUR VIN TO FILE YOUR COMPLAINT. IT ONLY TAKES 5 MINUTES. *TR

Service Brakes
Filed Apr 13, 201590,000 milesAZ

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 3 MPH, A GRINDING NOISE EMITTED WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07E105000 (SERVICE BRAKES, AIR). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Service Brakes
Filed Apr 7, 201590,000 milesPA

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE CONTACT WAS ABLE TO AVOID A CRASH AFTER THE EMERGENCY BRAKE WAS ENGAGED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MASTER CYLINDER WAS REPLACED TWO ADDITIONAL TIMES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC BRAKE SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07E105000 (SERVICE BRAKES, AIR). THE FAILURE MILEAGE WAS 90,000.

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Feb 26, 201590,000 milesPA

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Structure › Body
Filed Jan 8, 2015NC

THE PAINT ON MY HOOD AND TAILGATE IS BUBBLING AND PEELING. I WAS TOLD THESE PARTS ARE ALUMINUM AND THE PROBLEM IS BEING CAUSED BY IMPROPER PREPARATION OF THE SURFACES. HAVE ANY OTHER FORD OWNERS REPORTED A SIMILAR PROBLEM ? FORD IS NOT WILLING TO DO ANYTHING TO CORRECT THIS. I DON'T BELIEVE A 6 YEAR OLD VEHICLE SHOULD HAVE PEELING PAINT. *TR

Power Train
Filed Dec 21, 201456,000 milesNY

MY TRUCK WAS PUT IN PARK AND I COULDN'T PUT THE CAR IN GEAR. I WAS STRANDED WITH MY FAMILY FOR 1 1/2 . I HAD TO DO RESEARCH SO I WENT TO THE INTERNET ON MY CELL PHONE AND FOUND OUT THAT IT WAS THE BREAK LIGHT SWITCH. I ALSO READ THE MANUAL AND IT SAID TO REPLACE THE FUSE . I DID THAT AND IT STILL WOULDN'T GO INTO GEAR. I HAD MY WIFE STAND IN THE BACK OF THE CAR WHILE I DEPRESSED THE BRAKES AND THE LIGHT WOULDN'T GO ON. AFTER READING ON LINE SOMEONE HAD MENTIONED TO GO UNDER THE DASH BOARD AND GIGGLE THE SWITCH BY THE BREAK PEDDLE. I DID AND STARTED THE CAR AND THANKFULLY THE CAR WAS ABLE TO GO INTO GEAR. I HAD WENT OUT THIS MORNING AND IM STILL HAVING THE SAME PROBLEM. I JIGGLED THE SWITCH AGAIN BY THE BREAK PEDDLE AND IT WORKED AGAIN. *TR

Air Bags
Filed Dec 11, 201499,965 milesFL

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THE DRIVER SIDE AIR BAG INFLATER MODULAR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,965.

Structure › Body
Filed Nov 11, 201495,000 milesMA

PAINT IS PEELING ON THE TAILGATE ALONG WITH BLISTERS IN SEVERAL SPOTS. *TR

Power Train
Filed Sep 21, 2014TX

CLEAR COAT AND PAINT STARTED PEELING OF FOR NO REASON AND RUST IS APPEARING UNDERNEATH THE HOOD AND THE BACK DOOR AS WELL. TAKES A WHILE BEFORE SHIFTING GEARS. *TR

Vehicle Speed Control
Filed Sep 7, 2014139,800 milesMS

I WAS DRIVING DOWN THE HIGHWAY COMING TO A RED LIGHT AND I LEFT OFF THE PEDAL AND MY VEHICLE KEPT GOING IT WOULD NOT SLOW DOWN. THE RPMS FINALLY CAME DOWN AND I WAS ABLE TO STOP. THEN I WENT HOME AND PUT IT IN PARK AND THE RPMS WENT UP ON ITS ON. ALL THE WAY UP TO 3K RPM. I HAD TO PUT MY FOOT UNDER THE PEDAL AND PULL UP. THIS IS VERY DANGEROUS. I HAVE ALREADY PAID FORD $195 FOR THEM TO CLEAN THROTTLE BODY AND DID NOT FIX. CAN'T AFFORD TO TAKE IT BACK. *TR

Equipment Adaptive/Mobility
Filed Sep 2, 2014120,000 milesNC

THE MECHANIC AT MERCHANT TIRE KINGDOM NOTED THAT AT LEAST 15 OF MY LUG NUTS NEEDED TO REPLACED BECAUSE THEY WERE BEGINNING TO CRACK, WHICH COULD LEAD TO THE TIRE BECOMING DISLODGED FROM THE RIM. I REPLACED ALL 24 LUG NUTS TO BE SAFE. THIS IS AN USUALLY INCIDENT GIVEN THAT MY PREVIOUS EXPEDITION I HAD FOR 15 YEARS NEVER NEEDED A SINGLE LUG NUT. *TR

Structure › Body
Filed Aug 6, 201475,000 milesPA

PAINT FLAKING OFF HOOD AND REAR LIFT GATE. THESE ARE NO MAGNETIC PARTS, POSSIBLY ALUMINUM. *TR

Structure › Body
Filed Aug 6, 201490,000 milesPA

WATER IS COLLECTING IN THE DRIVER'S SIDE REAR DOOR. A SLOSHING SOUND WAS HEARD AND WHEN THE DOOR WAS OPENED AND THE VEHICLE WAS FACED UPHILL WATER BEGAN TO EXIT THE BOTTOM OF THE DOOR AT THE WEATHER STRIPPING. EACH TIME IT RAINS WATER IS ENTERING THIS DOOR. FROM THE EXTERIOR THE DOOR LOOKS THE SAME AS THE OTHERS. *TR

Service Brakes
Filed Aug 6, 201465,000 milesPA

THIS IS AN INTERMITTENT PROBLEM THAT OCCURS AND WAS FIRST NOTICED A COUPLE YEARS AGO. FOR AN UNKNOWN REASON WHEN THE BRAKES ARE APPLIED THE PEDDLE GOES SOFT AND PULSATES, AS IF THE ABS IS ACTIVATED. THIS HAS OCCURRED WHEN THE VEHICLE WAS STARTED AND JUST BACKING UP, TO JUST AFTER LEAVING AND MAKING THE FIRST BRAKE APPLICATION, AND AFTER SEVERAL HOURS OR MINUTES OF DRIVING. DURING THIS TIME IT APPEARS THAT THE VEHICLE WILL NOT STOP NORMALLY. PUMPING OF THE BRAKE PEDAL OR MOMENTARILY HITTING THE BRAKE HARD CLEARED THE PROBLEM. IT DOESN'T MATTER IF A GENTLE BRAKE IS APPLIED OR IF YOU ARE SLOWING FOR A TURN OR BRAKING FOR A RED LIGHT OR A STOP. THIS OCCURS SOMETIMES SEVERAL DAYS IN A ROW OR NEARLY SO. BUT MOST OFTEN IT IS ISOLATED AND THEN DOES NOT OCCUR FOR A PERIOD OF TIME. ALTHOUGH IT APPEARS TO BE RECURRING MORE FREQUENTLY. THIS HAS IN OCCURRED IN ALL TYPES OF WEATHER CONDITIONS FROM DRY TO WET. THIS HAS OCCURRED AT VARYING SPEEDS WHETHER IN THE DRIVEWAY, IN A RESIDENTIAL AREA OR ON THE HIGHWAY. *TR

Electrical System
Filed Aug 6, 201490,000 milesPA

DROVE TO WORK ALL APPEARED TO BE FINE. AFTER A 12 HOURS SHIFT RETURNED AND VEHICLE WOULD START; DEAD BATTERY. REPLACED BATTERY, AS IT WAS ORIGINAL, AND ALL WAS FINE. I REMEMBERED THAT DURING THE WEEK PRIOR TO THIS THE DRIVER'S SEAT WOULD NOT AUTOMATICALLY ADJUST WHEN THE KEY WAS INSERTED INTO THE IGNITION. THIS WAS AROUND APRIL 2014. ALL WAS FINE UNTIL AGAIN I WENT TO WORK, 12 HOUR SHIFT, RETURNED AND THERE WAS NO RESPONSE UPON INSERTING THE KEY INTO THE IGNITION. BATTERY GAUGE NEEDLE DID NOT RESPOND AND WHEN THE KEY WAS TURNED THERE WAS NO RESPONSE. A JUMP PACK WAS CONNECTED TO THE BATTERY AND THE VEHICLE WAS STARTED WITHOUT ANY PROBLEMS. THE VEHICLE WAS DRIVEN, STARTED AND STOPPED FIVE TIMES WITH NO PROBLEMS. AS BEFORE, FOR THE PAST WEEK OR TWO LEADING UP TO AUG 5TH, I NOTICED THAT THE DRIVER'S SEAT WOULD NOT AUTOMATICALLY ADJUST WHEN THE KEY WAS INSERTED INTO THE IGNITION OR REMOVED. THE SEAT ADJUSTMENT CONTROLS DO WORK. ON THE MORNING OF AUG 6TH THE VEHICLE AGAIN WOULD NOT START AND IT APPEARS THAT THERE IN NOT SUFFICIENT CHARGE ON THE BATTERY. (BATTERY GAUGE HAD SHOWN THAT IT WAS BEING CHARGED) I DID HEAR A CONSTANT CLICKING SOUND WHICH I FOUND TO BE COMING FROM THE POWER DISTRIBUTION BOX UNDER THE HOOD. IT APPEARED TO BE COMING FROM THE FUSE OR RELAY THAT IS IN THE SPOT MARKED 55, IT IS GREY IN COLOR AND MARKED 5C3T-14B192-AA OVER P6STD. I NOTICED THAT WHEN I TRIED THE DRIVER'S SEAT ADJUSTMENT CONTROLS THE SOUND WOULD GO AWAY AND WHEN RELEASE THE SOUND RETURNED. UPON CO

Structure › Body
Filed Jul 22, 201470,000 milesNJ

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT STATED THAT THE BRACKET THAT HOLDS THE HOOD DOWN WAS CORRODED AND WAS OXIDIZED UNDER THE PAINT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Engine
Filed Mar 13, 201496,000 milesIL

PULLING INTO THE GARAGE AND THE CAR SPONTANEOUSLY ACCELERATED CAUSING ME TO SLAM ON BRAKES. THIS IS THE SECOND TIME THE CAR STARTED ACCELERATING SPONTANEOUSLY SINCE I PURCHASED IT. THE FIRST TIME I WAS STOPPED AT A STOPLIGHT WITH MY FOOT ON THE BRAKE WHEN THE CAR STARTED REVVING AND WANTED TO JUMP FORWARD, IF I HADN'T THROUGH THE CAR INTO PARK I WOULD HAVE HIT THE CAR IN FRONT OF ME. *TR

Service Brakes
Filed Jan 9, 201445,200 milesAR

STOPPING AT A RED LIGHT AND BRAKE PEDAL WENT ALMOST TO FLOOR. HAD VEHICLE CHECKED BY LOCAL FORD DEALER AND THEY COULD FIND NOTHING WRONG. VEHICLE BRAKES HAVE TO BE PUMPED A COUPLE OF TIMES EVERY TIME THEY ARE USED. TOOK IT BACK TO FORD DEALER. THEY SAY IT IS MASTER CYLINDER. ORDERED ONE OVER A WEEK AGO. FORD SUPPLY IS ALL OUT AND HAS A NATIONAL BACK ORDER WHICH MAKES IT SOUND AS IF I AM NOT THE ONLY ONE WITH THE BRAKE PROBLEM ALTHOUGH I CANNOT FIND A RECALL ON IT. DEALER IS ATTEMPTING TO FIND A MASTER CYLINDER THROUGH ANOTHER SOURCE. *TR

Structure › Body
Filed Jan 1, 201450,000 milesMI

PAINT PEELING OFF UNDER FRONT OF HOOD AND UNDER REAR LIFT GATE. THIS IS A KNOWN PROBLEM FOR FORD, I AM FINDING OUT. IT HAS APPARENTLY BEEN GOING ON FOR OVER A DECADE. THE PAINT FLAKES OFF ON ANY ALUMINUM BODY PANELS THAT HAVE BEEN CONTAMINATED WITH IRON. I HAVE TAKEN MY VEHICLE TO THE DEALER AND THEY REFUSED TO REPAIR IT FREE OF CHARGE. I ALSO CALLED FORD DIRECTLY TO COMPLAIN AND WAS TOLD THAT THERE IS CURRENTLY NO RECALL FOR THE PAINT SINCE THERE ARE NOT ENOUGH COMPLAINTS. *TR

Service Brakes
Filed Nov 27, 20131,000 milesTX

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT STATED THAT WHENEVER HE ATTEMPTED TO ENGAGE THE BRAKES, THE PEDAL WOULD SINK TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 25,000. . ..UPDATED 12-30-13 *BF UPDATED 1/17/2014 *JS

Structure › Body
Filed Nov 4, 201350,000 milesMA

THE TAILGATE ON MY 2008 FORD EXPEDITION EL IS BUBBLING AND CRACKING WHERE THE LIFT GATE IS. I BELIEVE THIS TO BE A MAJOR DEFECT IN THE WAY THIS MODEL VEHICLE WAS BUILT. I HAVE SEEN NUMEROUS '08 EL'S WITH THE SAME PROBLEM. IT LOOKS AS IF UNDERNEATH THE PAINT HAS SEVER RUSTING. THIS IS DEFINITELY SOMETHING THAT FORD NEEDS TO TAKE RESPONSIBILITY FOR. *TR

Engine
Filed Oct 8, 201341,000 milesFL

AT THE START OF THE ENGINE, THERE IS A TICKLING NOISE THAT DOES NOT DISAPPEAR UNTIL AFTER THE FIRST GEAR IS AUTOMATICALLY ENGAGED. TO ME, THIS LOOKS LIKE A MANUFACTURER'S DEFECT ON THE VEHICLE RATHER THAN AN ENGINE PROBLEM BECAUSE AT 41000 MILES, SUCH PROBLEMS SHOULD NOT DEVELOP: THE VEHICLE IS RELATIVELY NEW. *TR

Fuel/Propulsion System
Filed Sep 11, 2013113,000 milesTX

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL PUMP HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

Fuel/Propulsion System
Filed Aug 29, 201365,000 milesTX

WHILE DRIVING MY EXPEDITION EL ON THE HIGHWAY AND ROUNDING A CURVE AT 65 MPH, THE ENGINE DIED WITHOUT ANY WARNING. FORTUNATELY, I WAS ABLE TO PUT THE TRANSMISSION INTO NEUTRAL AND COAST TO A STOP IN A SAFE LOCATION. THE ENGINE WOULD NOT START FOR SEVERAL MINUTES, BUT THEN STARTED AND RAN NORMALLY. I DROVE IT STRAIGHT TO THE DEALER AND DROPPED IT OFF. THE DEALER DIAGNOSED IT AS A FUEL PUMP FAILURE, AND INFORMED ME THAT THE PART WAS ON BACKORDER AND THEY COULD NOT GUARANTEE A DELIVERY DATE. I HAVE BEEN WITHOUT MY CAR FOR 5 WEEKS, AND HAVE SPOKEN WITH THE SERVICE MANAGER AND FORD CUSTOMER SERVICE REPS ON SEVERAL OCCASIONS. AFTER FIRST OFFERING TO HELP WITH CAR RENTAL EXPENSES, I HAVE NOW BEEN TOLD THAT THEY WILL NOT ASSIST ME WITH RENTAL EXPENSES. THEY ALSO HAVE NOT BEEN ABLE TO ADVISE A DATE WHEN THE PART WILL BE AVAILABLE SO I CAN GET MY CAR BACK. MY $40,000 CAR IS NOW WORTH NOTHING, I CAN'T EVEN SELL IT. FROM WHAT I HAVE BEEN ABLE TO FIND OUT, THIS IS A COMMON FAILURE WITH THIS FUEL PUMP DESIGN. I WOULD LIKE FORD TO ORDER A RECALL, PAY FOR THE REPAIRS, AND COVER MY CAR RENTAL EXPENSES UNTIL THEY CAN REPAIR MY CAR. *TT

Structure › Body
Filed Aug 19, 201380,000 milesNJ

PAINT STARTED BUBBLING ON TAILGATE AT ABOUT 80,000 MILES. CAR WAS BROUGHT TO DEALER FOR INSPECTION OF THE TAILGATE AND ISSUE WAS FORWARDED TO FORD MOTOR CO FOR APPROVAL UNDER EXTENDED WARRANTY. APPROVAL WAS DENIED AS THE BODY PANEL WAS NOT YET VISIBLE UNDER PAINT (AS IT WAS EXPLAINED TO ME). AT 95,000 MILES (VEHICLE STILL COVERED UNDER EXTENDED WARRANTY) PAINT HAD FLAKED OFF AND THERE WAS VISIBLE CORROSION OF THE ALUMINUM TAILGATE. PAINT HAS ALSO STARTED FLAKING OFF THE UNDERSIDE OF THE TAILGATE, UNDER THE LOWER LIP, EXPOSING THE BODY PANEL BENEATH. EVEN WITH THE EXPOSED BODY PANELS AND CORROSION AND OXIDATION OF THE ALUMINUM TAILGATE COVERAGE WAS STILL DENIED. THIS IS AN OBVIOUS ISSUES WITH THE WORKMANSHIP OR PROCESS USED TO APPLY PAINT TO ALUMINUM BODY PANELS AS THE PAINT ON THE REST OF THE VEHICLE IS IN VERY GOOD CONDITION. *TR

Structure
Filed Jun 24, 2013PA

WE HAVE ALWAYS PURCHASED FORD'S WE CONSIDER OURSELVES A FORD FAMILY, VERY LOYAL TO THEM. THIS IS OUR SECOND EXPEDITION WITH A PAINT BUBBLING ISSUE ON BOTH THE HOOD AND TAILGATE. I AM VERY DISAPPOINTED IN FORD...MY HUSBAND DRIVES AN F250 SUPER DUTY THAT HE HAD HIS COMPANY OWNER GET AS A COMPANY VEHICLE. THERE IS NO PROBLEM WITH HIS VEHICLE. THIS IS OUR 5TH PURCHASE OF A FORD VEHICLES, FORD PROBE, FORD EXPLORER, FORD F150, 2002 FORD EXPEDITION AND OUR CURRENT 2008 FORD EXPEDITION. AND THIS PROBLEM HAS ONLY OCCURRED WITH THE EXPEDITIONS. I LOOK AT OTHER FORD'S IN PARKING LOTS EVERYWHERE WITH THE SAME ISSUE. THIS IS DEFINITELY A FACTORY PAINT DEFECT AND FORD SHOULD OFFER TO FIX THIS PROBLEM. OTHERWISE I CAN SEE FORD LOSING A LOT OF CUSTOMER'S OVER THIS ISSUE. *TR

Seats
Filed Dec 29, 201258,500 milesCO

ABOUT 2 - 2 1/2 YEARS AGO WE LAID ARE MIDDLE SEAT DOWN IN THE MIDDLE ROW OF ARE EXPEDITION TO MAKE EASE OF ARE DOGS GETTING IN AND OUT OF THE VEHICLE. BUT NOW I'M IN THE PROCESS OF PUTTING THE SEAT UP TO GO TRAVEL, BUT I AM HAVING CONCERNS ABOUT THE SEAT CONSIDERING THE SEAT WILL NOT RE-LATCH IN THE UP RIGHT POSITION, TO MAKE IT CAPABLE OF HOLDING 8 PEOPLE TOTAL IN THE VEHICLE SAFELY. THE LOCAL SHOP DOESN'T HAVE A CLUE BUT DOES AGREE ITS A SAFETY HAZARD IN A WAY. THE ONLY SOLUTION THEY CAN THINK OF IS TO REPLACE OUT WHAT EVER PART THAT IS BAD AND THEN GO FROM THERE, PRICING ON PART ALONE IS RANGING AS HIGH AS 650 DOLLARS FOR EVERYTHING MINUS LABOR FEES. *TR

Electronic Stability Control (esc)
Filed Dec 26, 201228,791 milesLA

STEERING WHEEL POSITION SENSOR DEFECTIVE. STABILITY CONTROL WARNING LIGHT ILLUMINATES INTERMITTENTLY. FORD IS AWARE OF DEFECT AND HAVE ISSUED A TSB CONCERNING ISSUE TO TECHS. *TR

Service BrakesFire
Filed Dec 19, 201232,000 milesCA

DRIVER FIRST NOTICED THE SMELL OF BURNING BRAKES WHEN COMING TO A STOP AFTER EXITING THE HIGHWAY, ALL AT LOW SPEEDS (SPEED LIMIT WAS 35MPH OR LESS). AT THE NEXT INTERSECTION, DRIVER NOTICED WHITE SMOKE COMING FROM RIGHT FRONT WHEEL. DRIVER GOT OUT TO INSPECT THE WHEEL, AND NOTICED THAT THE RIGHT FRONT BRAKE CALIPER AND BRAKE ROTOR WERE EXTREMELY HOT AND SMOKE AND FLAMES WERE COMING FROM THEM. OTHER THREE WHEELS WERE COOL (NORMAL). THERE WERE NO WARNING LIGHTS, ETC. TURNED OFF CAR, BACK ON, IN THE HOPE OF E.G. RESETTING THE ABS CONTROLLER -- NO CHANGES. BRAKES WERE SO HOT THAT DRIVER DECIDED TO DRIVE SOME NEARBY FRONTAGE ROADS AT LOW SPEEDS, WITHOUT USING THE BRAKES, IN AN ATTEMPT TO COOL THE RIGHT FRONT BRAKE. MADE LITTLE DIFFERENCE. EVENTUALLY PARKED THE VEHICLE (BRAKING CONTINUED TO BE IMPAIRED), CAME BACK AROUND 1 HOUR LATER, BRAKE HAD COOLED DOWN, WAS ABLE TO DRIVE AWAY. SIMILAR INSTANCE RECURRED ON 2012-12-18 -- AGAIN, RIGHT FRONT BRAKE, THIS TIME IN CITY DRIVING, ROTOR WAS GLOWING ORANGE (NOT YET ON FIRE) ON A COLD NIGHT WHEN DRIVER STOPPED TO LOOK AT IT AND PARK THE VEHICLE. THIS IS OF COURSE A VERY DANGEROUS SITUATION, AND COULD LEAD TO LOSS OF LIFE DUE TO FRONT BRAKE FAILURE. DRIVER IS AWARE THAT THERE IS A RECALL ( 07E105000) ASSOCIATED WITH THIS YEAR OF THE VEHICLE. FORD CLAIMS THAT THIS PARTICULAR VIN IS NOT AFFECTED BY THIS RECALL. HOWEVER, DRIVER (WHO IS EXPERIENCED WITH BRAKE SYSTEMS) FEELS THAT THESE TWO EVENTS ARE VERY SUGGESTIVE OF A FAILURE IN THE BRAKE SYS

Vehicle Speed Control
Filed Nov 27, 2012114,000 milesFL

WHILE DRIVING, THE VEHICLE SUDDENLY STARTED TO ACCELERATE ON ITS OWN. SLOWED VEHICLE TO A SAFE SPEED AND RPM'S JUMPED TO 3000. PUT VEHICLE IN PARK AND THE RPM'S REMAINED AT 3000 AND THE ENGINE RACED LOUDLY. TOOK VIDEO OF FOOT PEDAL, TACHOMETER AND UNDER HOOD TO RECORD INCIDENT. THIS SELF ACCELERATION HAPPENED IN MARCH AT 99,000 MILES AND WIFE WAS NEARLY KILLED (ODI #10450449). THE DEALERSHIP COULD NOT FIND ANYTHING WRONG. AFTER VEHICLE IS RE-STARTED VEHICLE APPEARS TO RUN FINE. *TR

Tires
Filed Sep 11, 201276,000 milesMA

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION EQUIPPED WITH HANKOOK, TIRE LINE DYNAPRO A/S TIRE SIZE P265/70/R18. THE CONTACT STATED THAT WHILE HAVING HIS TIRES ROTATED THE MECHANIC NOTICED THAT THE FRONT DRIVER SIDE TIRE HAD A SEEM ON THE INNER WALL OF THE TIRE. THE CONTACT MENTIONED THAT THE TIRES WERE NOT THE ORIGINAL ONES ON THE VEHICLE. THE FAILURE MILEAGE WAS 76,000.

Suspension
Filed Aug 26, 201262,000 milesNV

WE PURCHASED THIS 2008 EXPEDITION LAST FALL WITH THE INTENSION OF TOWING A TRAILER ACROSS COUNTRY BECAUSE THEY CAME WITH HIGH REVIEWS AND COMFORT. WE FIRST NOTICED THE DRIFTING WHEN WE PICKED UP THE TRAILER. THE TRAILER FULLY LOADED IS ABOUT 6,200 POUNDS. WE HAVE A STABILIZER HITCH THAT WE USED TO TOW WITH. WE TOOK THE SUV INTO A DEALER TO HAVE IT CHECKED OUT. A MECHANIC SUGGESTED THAT THEY CHECK THE CAMBER'S. THE DEALER SAID ALL WAS FINE. WE TOOK IT ON A 7,000 MILE TRIP TOWING THE TRAILER AND IMMEDIATELY DISCOVERED THAT THE TOWING ABILITY WAS DANGEROUS. THE STEERING WHEEL WAS DIFFICULT TO CONTROL. IN ALL CASES, NO WIND OR WITH EVER THE SLIGHTEST WIND, THE VEHICLE WOULD DRIFT FROM SIDE TO SIDE AND THE TRAILER WOULD WOBBLE BACK AND FORTH MAKING IT EXHAUSTING TO STEER. WITH HIGH GUSTS IT WAS ALMOST IMPOSSIBLE TO STEER EVEN AT 45 MPH, IT WOULD DRIFT FROM SIDE TO SIDE MAKING IT EXTREMELY HARD TO CONTROL, AND THE TRAILER FISH-TAILING BEHIND US. IT WAS VERY DANGEROUS. WE COULD NOT GO OVER 55-60 MPH ON A WIND FREE DAY AND FEEL ANYWHERE SAFE. WE TOOK IT INTO THE SAME DEALER WHEN WE GOT BACK HOME AND THEY SAID THAT THEY DIDN'T SEE ANYTHING WRONG. WE TOOK IT INTO ANOTHER DEALER AND THEY ALSO TOOK IT FOR A TEST DRIVE AND SAID THEY COULD NOT SEE ANY PROBLEMS. THERE IS SOMETHING TERRIBLY WRONG WITH THIS SUSPENSION AND STEERING SYSTEM AND THE DEALERS CANNOT PUT A FINGER ON IT. THE STEERING WHEEL HAS A TENDENCY TO CAUSE THE SUV TO DRIFT WHILE DRIVING EVEN WITHOUT THE TRAILER. IT FEELS LOOSE

Power TrainCrash
Filed Aug 13, 2012TX

THIS IS A USED CAR WE WERE GOING TO BUY AT A REPUTABLE DEALER'S LOT. SALESMAN ASSURED US IT HAD NOT BEEN IN AN ACCIDENT. UPON INSPECTION BY OUR MECHANIC, IT WAS DETERMINED THAT THIS VEHICLE HAD EXTENSIVE FRONT END DAMAGE, BEING REBUILT WITH SALVAGE PARTS AND REPAINTED, PROBABLY IN MEXICO. THE TRANSMISSION NEEDED COSTLY REPAIRS. IT HAD ALSO HAD THE TAILGATE REMOVED, POSSIBLY REPLACED, AND THE BRAKE PEDAL WAS WELDED ON. *TR

Power Train
Filed Jun 29, 201220,000 milesPA

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT STATED THAT THE DRIVER AND PASSENGER WINDOWS FAILED. THE WINDOWS COULD NOT BE OPENED OR CLOSED. THE TRANSMISSION ALSO FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE WINDOW FAILURE WAS LOCATED AT THE DOOR MOTOR. THE TRANSMISSION COMPUTER WAS REPROGRAMMED BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 82,000.

Service Brakes
Filed Jun 19, 201254,000 milesSC

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION EL. THE CONTACT WAS TRAVELING 20 MPH WHEN THE VEHICLE FAILED TO STOP WHEN THE BRAKES WERE DEPRESSED. THE STABILITY CONTROL WARNING LIGHT WAS ILLUMINATED DURING THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 54,000. UPDATED 07/02/12 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY A LOCAL FORD DEALER ON JUNE 25TH. THE STEERING ANGLE SENSOR WHICH GENERATED THE STEEL WHEEL POSITION DATA INPUT FOR THE ROLL STABILITY CONTROL SYSTEM WAS IDENTIFIED AS FAULTY . IT APPEARED, THE ROLL STABILITY CONTROL SYSTEM MALFUNCTIONED AND DISABLED THE BRAKES. UPDATED 07/05/12

Vehicle Speed ControlCrash3 injured
Filed Jun 5, 201243,000 milesTX

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT WAS REVERSING FROM A PARKING SPACE WHEN THE ACCELERATOR PEDAL BECAME STUCK AND CAUSED THE CONTACT TO CRASH INTO A VEHICLE BEHIND HER. THE CONTACT THEN SHIFTED INTO DRIVE AND THE VEHICLE ABNORMALLY ACCELERATED UNTIL CRASHING INTO THE VEHICLE PRECEDING THE CONTACT'S VEHICLE. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AS IT ACCELERATED THROUGH A RED TRAFFIC LIGHT. THE CONTACT WAS ABLE TO SHIFT INTO PARK AS THE VEHICLE DECELERATED TO A STOP INDEPENDENTLY. THE CONTACT MENTIONED THAT THREE PASSENGERS IN THE OTHER VEHICLES INVOLVED WERE REPORTED INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER BUT THE DEALER WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS ALSO CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 43,000.

Service Brakes
Filed May 23, 201250,000 milesNC

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT STATED THAT THE ANTI-LOCK BRAKE SYSTEM (ABS) ACTIVATED WITHOUT WARNING AND CAUSED AN ABNORMAL INCREASE IN STOPPING DISTANCE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS ALSO TEST DRIVEN AND THE TECHNICIAN WAS UNABLE TO RECREATE THE FAILURE. THE TRANSMISSION AND BRAKE PADS WERE REPLACED BUT THE FAILURE WAS NOT CORRECTED. THE ABS LIGHT CONTINUED TO ACTIVATE INDEPENDENTLY AND WITHOUT WARNING. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 07E105000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE FRONT BRAKE PADS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 70,000.

Service Brakes, Hydraulic
Filed Apr 24, 201282,000 milesKY

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE STABILITY CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT APPLIED THE BRAKES WHEN THE VEHICLE BEGIN TO SHIMMY AND THE BRAKE WAS ABNORMALLY DEPRESSED INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,000.

Power TrainCrash
Filed Apr 19, 201288,342 milesPA

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WAS SHUT OFF AND PARKED ON AN INCLINE WHEN IT ROLLED BACKWARD AND CRASHED INTO ANOTHER VEHICLE. THE EMERGENCY BRAKE WAS NOT ENGAGED WHEN THE FAILURE OCCURRED. THE REAR BUMPER AND LIFT GATE WERE DAMAGED, BUT THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DRIVEN TO AN AUTO BODY SHOP AND REPAIRED. THE POLICE WERE ALSO NOTIFIED AND AN INCIDENT REPORT WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,342.

Vehicle Speed ControlFire
Filed Mar 6, 201299,000 milesFL

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY ACCELERATED TO OVER 100 MPH. AFTER TRYING TO DECELERATE, THE VEHICLE WOULD NOT SLOW DOWN. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO COAST TO THE SIDE OF THE ROAD. AFTER STOPPING, THE CONTACT NOTICED THAT THE BRAKES WERE SMOKING AND EXTREMELY HOT. THE POLICE AND FIRE DEPARTMENT WERE CONTACTED ARRIVED ON SCENE TO ASSIST THE CONTACT. THE POLICE AND THE FIRE DEPARTMENT BOTH NOTED THAT THE ACCELERATOR PEDAL HAD BECOME JAMMED AND WOULD NOT RELEASE. THE BATTERY WAS THEN DISCONNECTED SO THAT THE VEHICLE WOULD NOT IGNITE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 99,000.

Service Brakes, Hydraulic
Filed Feb 22, 201273,000 milesTX

DRIVING AT APPROX 35 MPH ON DRY PAVEMENT. I APPROACHED A 2 WAY INTERSECTION WITH ONE STOP SIGN. TRACTION CONTROL LIGHT ILLUMINATED AND VEHICLE WOULD NOT STOP. BRAKES WERE PUMPED MULTIPLE TIMES WITH NO CHANGE. VEHICLE WENT THROUGH STOP SIGN AND OFF THE ROAD EVENTUALLY COMING TO A STOP NATURALLY WITHOUT THE ASSISTANCE OF THE BRAKES. VEHICLE WAS PLACED IN PARK AND TRACTION CONTROL LIGHT WENT OFF. BRAKES WERE THEN PRESSED AGAIN AND BRAKE PRESSURE WAS FELT. IF A VEHICLE WOULD HAVE BEEN COMING THOUGH THE INTERSECTION A SERIOUS CRASH COULD HAVE OCCURRED. *TR

Visibility
Filed Dec 1, 201130,000 milesMI

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE HEARD A LOUD EXPLOSION. AFTER INSPECTING THE VEHICLE HE FOUND THAT THE REAR LIFT GATE GLASS IMPLODED INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 30,000.

Service Brakes, HydraulicCrash4 injured
Filed Nov 7, 2011AR

MY VEHICLE WAS INVOLVED IN AN ACCIDENT WHILE COMING INTO A CUB TO GET ONTO THE FREEWAY THE VEHICLE IN FRONT OF ME MADE A SUDDEN STOP IN AN EMERGENCY PANIC I HIT MY BRAKES AND MY EXPEDITION NEVER ATTEMPTED TO STOP. AS I EXPLAINED TO TWO OF OFFICERS ON THE SCENE I WAS STANDING ON MY BRAKES AND IT WOULD NOT STOP. THE FOLLOWING BUSINESS DAY I WAS GIVEN INFORMATION FROM MY INSURANCE COMPANY THERE WAS A RASH OF PROBLEMS WITH THE BRAKES ON THIS PARTICULAR MODEL. FOLLOWING THE REPAIRS THE DEALERSHIP KEPT MY VEHICLE FOR 3 WEEKS TRYING TO FIGURE OUT WHAT HAPPENED TO MY BRAKE AND DISCOVERED FROM THE COMPUTER THERE WAS A PROBLEM PRIOR TO ME HAVING THE ACCIDENT. THE DAY I WENT TO PICK IT UP AFTER THREE WEEKS IN THE SHOP FOR BRAKES ALONE AGAIN I WAS PUT INTO MY FOURTH RENTAL VEHICLE BECAUSE THE TRUCK NEVER LEFT THE SHOP. TODAY MY BRAKES STILL WILL NOT STOP PROPERLY AND TO TOP IT OFF AFTER GIVING FORD A COPY OF THE RECALL FOR THE BRAKES, SENSORS, AND TRANSMISSION BY THE WAY OF WHICH THE DEALERSHIP HAS SUPPOSEDLY ADJUSTED PRIOR TO THE ACCIDENT I STILL GOT STUCK WITH THE REPAIR BILLS. I TALKED WITH A CERTIFIED FORD BRAKE SPECIALIST THE DAY I GOT MY VEHICLE FROM THE SHOP AND EXPLAINED WHAT HAPPENED, WHAT THE DEALERSHIP SAID AND DID AS WELL AS MY BRAKES STILL GO TO FLOOR BUT NOT TO MY SURPRISE HE TOLD ME IT WAS NOT RIGHT AND NEEDED TO GO BACK BECAUSE THE VEHICLE STILL IN NOT SAFE TO DRIVE BUT THE DEALERSHIP INSIST THESE BRAKE ARE SUPPOSE TO BE SOFT AND SQUISHY AS THE SHOP FOREMAN TOLD ME. THERE

Engine and Engine CoolingCrash
Filed Oct 20, 201160,284 milesTX

ON SEPTEMBER 11, 2011 WE HIT A DEER, THE WHOLE FRONT OF THE EXPEDITION WAS DESTROYED. JIM BASS FORD COLLISION DID THE REPAIRS. IN THE MEANTIME THEY CLAIM THAT THE ENGINE LIGHT WAS ON DUE TO THE CAMSHAFT POSITION SENSOR PIGTAIL BEING BAD. I CLAIMED THAT BEFORE THE ACCIDENT EVERYTHING WAS FINE ( NO ENGINE LIGHT). THE MECHANIC DID CONFIRM THAT THEY HAVE HAD SEVERAL EXPEDITIONS WITH THE SAME PROBLEM. AS A CONSUMER I THINK FORD SHOULD BE RESPONSIBLE TO THIS ENGINE OUTAGE CALLED( PIGTAIL SENSOR). *TR

Structure › Body
Filed Oct 4, 201173,000 milesGA

TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. THE CONTACT STATED THAT THE DRIVER SIDE INTERIOR DOOR HANDLE FRACTURED AND THE CONTACT WAS UNABLE TO EXIT THE VEHICLE WITHOUT OPENING THE DOOR FROM THE EXTERIOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 08V058000 (LATCHES/LOCKS/LINKAGES: DOORS: LATCH) BUT HER VIN WAS NOT INCLUDED IN THE RECALL AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 73,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Ford Expedition → · Every Expedition year → · How the figures are calculated →