2000 Ford Expedition complaints

I NOTICED A SMALL AMOUNT OF FLUID ON MY DRIVEWAY AT THE LEFT REAR OF MY 2000 EXPEDITION WHICH ONLY HAS 28,140 MILES. THE DEALER HAS INFORMED ME THAT THE PLASTIC GAS TANK IS LEAKING AT THE SEAMS WHERE IT IS MOLDED TOGETHER. I CONTACTED FORD MOTOR COMPANY AND THEIR RESPONSE IS THERE IS NOTHING THEY CAN DO SINCE THE CAR IS OUT OF WARRANTY. *JB

BLOWN HEAD GASKET. AFTER PURCHASING THE VEHICLE W/55K, AT 69K THE HEAD GASKET BLEW. FORD REFUSED TO HELP, COST $1800 TO FIX IT. *NM

I FIRST NOTICED A PROBLEM WITH MY WINDSHIELD WIPERS, THEY WOULD NOT COME ON OR JUST STOP RUNNING THEN THEY STARTED NOT TURNING OFF I HAD TO PULL THE FUSE TO TURN THE WIPERS ON AND OFF. I MADE AN APPOINTMENT WITH FORD TO HAVE THE PROBLEM LOOKED AT AND WAS ADVISED THAT THE CONTROL SWITCH WAS BAD AND WOULD HAVE TO BE REPLACED ALSO DURING THE SAME TIME PERIOD AND SAME APPOINTMENT I HAD TO HAVE A BRAKE SENSOR REPLACED. I STARTED NOTICING ELECTRICAL PROBLEMS LIKE THE RADIO WOULD TURN OFF WHEN THE VEHICLE WAS TAKEN OUT OF PARK AND SOME TIMES IT WOULD TURN OFF WHEN YOU WERE DRIVING DOWN THE ROAD AND TURN BACK ON BY ITS SELF. THERE HAVE BEEN TIMES WHEN I WOULD BE LEAVING WORK AND TRY TO USE THE REMOTE TO UNLOCK THE DOORS AND IT WOULD NOT WORK AND WHEN I USE THE KEY TO OPEN THE DOOR THE RADIO WOULD BE ON AND THE AC WOULD BE BLOWING AIR. I HAVE SINCE DISCOVERED THAT THE WINDSHIELD IS LEAKING AND AFTER A RAIN WAS WHEN THE PROBLEM WOULD OCCUR MOSTLY. I MADE ANOTHER APPOINTMENT AND ADVISED FORD WHAT WAS HAPPENING AND I WAS ADVISED THAT THIS IS A COMMON PROBLEM IN THE FORD EXPEDITION AND FORD F150. I WAS ADVISED THAT THE SEAL ON THE WINDSHIELD OVER TIME SEPARATES FROM THE FRAME AND CAUSES THE LEAK. I SAID THEN THIS IS A DEFECT AND WAS ADVISED NO ITS NOT ITS JUST SOMETHING THAT HAPPENS. MY EXPEDITION IS ONLY 5 YEARS OLD ITS A 2000 IN GREAT CONDITION AND HAD BEEN GARAGE KEPT FOR THE PAST 4 YEARS. NOW I AM OUT $1043.69 JUST TO HAVE THE WINDSHIELD REPLACED AND THE GM MODULE AND FUSE BOX REPLACE

ON MAY 28TH, 2005 I WAS PERFORMING A PRE-VACATION SAFETY INSPECTION OF MY 2000 FORD EXPEDITION WHEN I NOTICED THAT THE FRONT ANTI SWAY BAR ENDS WERE NOT CONNECTED TO ANYTHING ON MY VEHICLE. I CALLED SHAWNEE MISSION FORD IN SHAWNEE, KS FOR ADVICE. THEY DIRECTED ME TO BRING THE VEHICLE IN FOR IMMEDIATE REPAIR. AFTER ARRIVAL AT THE DEALER, I STAYED WITH THE MECHANIC TO OBSERVE REPAIRS. HE SHOWED ME TWO RUSTED AND BROKEN HALVES OF LINK THAT HAD SNAPPED IN TWO FROM CORROSION AND METAL FATIGUE. HE SAID THAT HE GETS SEVERAL OF THESE EACH WEEK ON F150S, EXPEDITIONS AND EXPLORERS. HE REFERRED TO IT AS A DESIGN FLAW THAT HAS BEEN RECTIFIED BY A RECALL ON THE EXPLORER WITH A LARGER OR REINFORCED LINK, BUT NOT ON THE EXPEDITION OR THE F150. I DECIDED THIS SHOULD BE REPORTED FOR TWO REASONS. FIRST, SOMEONE COULD BE INJURED OR HAVE THEIR VEHICLE DAMAGED BY THE BOTTOM HALF OF THESE LINKS FALLING OF ONTO THE ROADWAY. SECOND, I SUSPECT THE PREMATURE AND CHOPPY WEAR OF MY FRONT TIRES IS DIRECTLY ATTRIBUTABLE TO THIS DEFECT. SOMEONE EQUIPPED THIS VEHICLE WITH THAT ITEM FOR A REASON. IT ISN'T PERFORMING ITS INTENDED PURPOSE. IT SHOULD BE RECALLED AND FIXED WITH AN ACCEPTABLE AND SAFE PART.1 *JB

DT: CONSUMER WENT ON VACATION TO RETURN HOME AND FIND THAT THEIR FORD EXPEDITION HAD BURNED, THE ENGINE COMPARTMENT WAS COMPLETELY GONE AND THE INSIDE WAS GUTTED. FIRE DEPARTMENT STATED THAT THE FIRE STARTED IN THE FRONT ENGINE AREA. THERE WERE NO INDICATION WHATSOEVER THAT ANYTHING WAS WRONG WITH THIS VEHICLE. THE VEHICLE HAD REGULAR MULTI-POINT INSPECTIONS. LATER CONSUMER FINDS THAT FORD HAS HAD PROBLEMS (PER CHANNEL 7 LOCAL NEWS) WITH CRUISE CONTROL ISSUES. AFTER THIS HAPPENED, FORD WAS NOTIFIED, BUT WOULDN'T TALK TO CONSUMER. *TT THE ABS LIGHT ILLUMINATED, THE DEALER REPLACED THE ABS SENSOR. A WORN IDLER ARM CAUSED NOISE AND VIBRATION IN THE FRONT END. THE CHECK ENGINE LIGHT ILLUMINATED. *NM

DT: CONTACT OWNS A 2000 FORD EXPEDITION EDDIE BAUER EDITION) AND IT CAUGHT ON FIRE ON 8-19-05 IN THE DRIVEWAY. SHE REPORTED OF HAVING NO PROBLEMS PRIOR TO THIS. THE FIRE DEPTARTMENT WAS CALLED, AND THEY DETERMINED THAT THE FIRE ORIGINATED UNDER THE HOOD. THE VEHICLE WAS COMPLETELY DESTROYED. SHE HAS NOT YET TALKED TO FORD. THE VEHICLE HAS CRUISE CONTROL. THE FIRE DEPARTMENT TOLD HER THERE WAS A RECALL 05V017000. SHE WAS NOT THE ORIGINAL OWNER, AND S NEVER RECEIVED A RECALL NOTICE. *AK

CONSUMER CONCERNS REGARDING THE JACK EQUIPMENT THAT CAME WITH HER 2000 FORD EXPEDITION.***NO ANSWER REQUIRED***.*MR THE CONSUMER STATED THE JACK DID NOT FULLY LIFT THE TIRE OFF OF THE GROUND. ADDITIONALLY, THE JACK WAS HIGHLY UNSTABLE AND WHEN OTHER VEHICLES PASSED BY THE VEHICLE ROCKED DANGEROUSLY. *JB

DT: CONSUMER SAID THAT IN JUNE DEALER REPLACED THE INSTRUMENT CLUSTER. CONSUMER TRIED TO START VEHICLE THIS MORNING AND VEHICLE WOULD NOT CRANK. CURRENTLY, DEALER HAD VEHICLE AND THEY WERE REPLACING GM MODULE. CONSUMER WAS CONCERNED BECAUSE ALL OF THE PROBLEMS WERE ELECTRICAL. THE CONSUMER PAID FOR REPAIRS BUT THE DEALER HASN'T INFORMED THE CONSUMER AS TO WHY VEHICLE IS HAVING ELECTRICAL PROBLEMS. CONSUMER ALWAYS TOOK VEHICLE TO DEALER FOR REPAIRS AND SERVICE. CONSUMER WAS AWARE OF AN ARTICLE IN THE CONSUMER AFFAIRS MAGAZINE DEALING WITH ELECTRICAL PROBLEMS WITH THE MAKE, MODEL, AND YEAR OF HIS VEHICLE. *AK *TT

FORD EXPEDITION WAS SITTING IN CARPORT. JUST RETURNED FROM THE DOCTORS OFFICE ABOUT 5:15 PM. ABOUT 6:00 MY SON HAYDEN WAS GOING OUT TO FEED THE ANIMALS AND NOTICED THAT BLACK SMOKE WAS COMMING FROM THE CAR. HE SCREEMED AND AT THAT POINT I RAN TO THE KITCHEN TO FIND OUT WHAT THE PROBLEM WAS. HE POINTED OUT THE SMOKE AND I RAN TO THE BEDROOM TO GET THE KEYS TO THE CAR AND HAD MY SONN CALL 911. I THEN RAN OUT THE DOOR AND WAS GOING TO TRY AND MOVE THE CAR AWAY FROM THE HOUSE. BY THE TIME I COULD GET CLOSE TO THE CAR FLAMES STARTED TO APPEAR ON DRIVERS TO MIDDLE OF THE CAR BETWEEN THE HOOD AND WINDSHIELD. THE BLACK SMOKE BEGAN TO THICKED AND I COULD SEE THE PAINT BUBBLES IN THE HOOD. I ATTEMPTED TO OPEN THE DRIVERS SIDE DOOR, BUT IT WAS TOO HOT AND MY SON AND THE 911 OPERATOR WERE TELLING ME TO GET AWAY FROM IT. AT THAT POINT I COULD DO NOTHING BUT WATCH AS MY CAR WAS BURNING AND THEN IT STARTED TO CATCH THE HOUSE ON FIRE AS WELL. AS WE WAITED FOR THE FIRE DEPARTMENT TO ARRIVE ALL WE COULD DO IS WATCH CAR EXPLODE SEVERAL TIMES AND CAUSE SEVRE DAMAGE TO OUR HOUSE. FORD MOTOR WILL BE AT THE HOUSE MONDAY AUG. 22, 2005 TO REVIEW THIS CASE. EXPERTS IN THE AREA ARE TELLING US THAT THIS WAS CAUSED BY A FAULTY CURISE CONTROL SWITCH AND FORD, TI AND DUPONT ALL KNOW ABOUT THIS PROBLEM AND ARE DOING NOTHING ABOUT IT. I WILL HOWEVER NOT STAND BY AND WATCH SINCE WE WERE LUCKY AND NO LIVES WERE LOST,

DT: THE CONSUMER HAS FORD EXPEDITION 2000. VEHICLE WAS PARKED IN GARAGE AT APPROXIMATELY 10:00 AM ON AUGUST 2, 2005. VEHICLE WAS TURNED OFF AND GARAGE WAS CLOSED, AND AT APPROXIMATELY 1:00 PM, AFTER SMELLING SMOKE THEY DISCOVERED AN INTENSE FIRE UNDER THE HOOD THAT AGGRESSIVELY GREW AND WITHIN A COUPLE OF MINUTES AND CONSUMED THE ENTIRE GARAGE.HOME AND BUSINESS. THEIR HOME IS OVER 80 PERCENT BURNED, THEY LOST BOTH VEHICLES IN FIRE. THE PEOPLE ESCAPED THE FIRE. *AK *NM

FORD HAS RECOGNIZED A LOSS-OF-POWER PROBLEM WITH ITS EXPEDITION AND F-150 MODELS IN THE 2000-02 MODEL YEARS WITH THE 5.4 L. ENGINE. SIMPLY PUT, IN AMBIENT TEMPERATURES OVER 100 DEGREES F, THE ENGINE COMPUTER WILL ALTER TIMING (IN A MISGUIDED ATTEMPT TO REDUCE ENGINE TEMPERATURE) WHICH RADICALLY REDUCES ENGINE POWER. FORD HAS A PURPORTED "FIX" UNDER ITS TECH BULLETIN NO. 02-12-3, DATED 06/24/02, AUTHORIZING REPROGRAMMING OF THE COMPUTER AND INSTALLATION OF SOME BODY PLUGS. PROBLEM IS THAT THE PROBLEM REMAINS AFTER THE TECH BULLETIN WORK IS PERFORMED. ON MY 2000 EXPEDITION, I CONTINUE TO EXPERIENCE POWER LOSS OF ROUGHLY 30% IN STOP/GO DRIVING AND THE HOT SUMMER TEMPERATURES IN THE PHOENIX AREA. THIS POSES AN EXTREME RISK IN CITY TRAFFIC, SUCH AS WHEN YOU ATTEMPT TO CLEAR AN INTERSECTION OR AVOID AN ACCIDENT. I'VE HAD SEVERAL CLOSE CALLS THIS SUMMER, "POST-FIX", WHEN TEMPERATURES HOVER AROUND 100 DEGREES--I HIT THE GAS, AND BARELY MOVE. *NM

DT: TRUCK STARTED SMOKING AND CAUGHT ON FIRE IN PARKING LOT. THE FIRE OCCURED PRIOR TO THE CONSUMER RECEIVING THE RECALL NOTICE FOR THE FAULTY CRUISE CONTROL WHICH CAUSED THE FIRE. THE TRUCK WAS TOTALED. *AK *NM

WATER HAS LEAKED THROUGH THE WINDSHIELD WIPER AREA CAUSING THE GEM MODULE TO FAIL. THIS CAUSES MANY ELECTRICAL COMPONENTS TO FAIL AS WELL, (I.E. POWER DOOR LOCKS, POWER WINDOWS, ETC..). *NM

2000 FORD EXPEDITION JACK EQUIPMENT CONFORMS TO A SEDAN RATHER THAN A SUV.***NO ANSWER REQUIRED***.*MR WHEN THE JACK WAS FULLY EXTENDED, IT DIDN'T LIFT THE TIRE OFF THE GROUND. THE JACK WAS HIGHLY UNSTABLE AND WHEN VEHICLE DROVE BY, THE VEHICLE ROCKED DANGEROUSLY BECAUSE A WOOD 4 X 4 HAD TO BE USED JUST TO REACH THE POINT WHERE THE SUV COULD EVEN GET OFF THE GROUND. *JB

THE PASSENGER SIDE TIE ROD BROKE AT 65 MPH, CAUSING CONSUMER TO STRIKE A BRIDGE. CONSUMER SUSTAINED INJURIES. *AK THE INSURANCE COMPANY INVESTIGATION FOUND THAT THE FRONT PASSENGER SIDE TIE ROD WAS SEPARATED. FORD SENT OUT LETTERS TO OWNERS OF THESE TYPE VEHICLES TELLING THEM IT IS ESSENTIAL TO HAVE THE STEERING AND FRONT SUSPENSION INCLUDING THE TIE RODS INSPECTED EVERY 15,000 MILES. PRIOR TO ACCIDENT BRAKES WERE REPLACED WITH NEW COMPONENTS AND A FULL SAFETY INSPECTION WAS PERFORMED ON THE VEHICLE. *TT

2000 FORD EXPEDITION CAUGHT ON FIRE WHILE PARKED IN THE GARAGE.*MR THE VEHICLE WAS PARKED IN THE CONSUMER'S GARAGE FOR ABOUT 3 1/2 HOURS WHEN IT SUDDENLY CAUGHT ON FIRE. THE CONSUMER'S WIFE WAS TREATED FOR SMOKE INHALATION. *NM

TRAVELING @ 65 MPH ON I-580 IN RICHMOND, CALIFORNIA, MY SPARE TIRE FELL FROM ITS CABLE HELD BRACKET BELOW THE FRAME WHERE IT IS SECURED ON THE VEHICLE, BOUNCED ON THE GROUND, THEN STRUCK THE BOTTOM OF THE REAR BUMPER, WHICH WEDGED THE TIRE BETWEEN THE BUMPER AND GROUND, CAUSING THE REAR OF THE SUV TO CATAPULT OFF THE GROUND. THE FORCE AND PRESSURE ON THE TIRE BEING WEDGED BETWEEN THE VEHICLE AND THE GROUND CAUSED THE TIRE TO POP FROM BEHIND THE VEHICLE AND PROCEED ACROSS THREE LANES OF TRAFFIC AT A HIGH SPEED, EVENTUALLY ENDING UP IN THE CENTER DIVIDER OF THE FREEWAY. I WAS ABLE TO MAINTAIN CONTROL, BUT BARELY. THERE IS DAMAGE TO THE UNDERCARRIAGE OF THE TRUCK AT THE REAR BUMPER, PLUS THE STRESS AND DIFFICULTY OF KEEPING THE TRUCK IN A STRAIGHT LINE WHILE TRYING TO COME TO A STOP AFTER THE REAR TIRES WERE LIFTED OFF THE GROUND APPROX. 6-8". THE PRESS FITTTING ON THE CABLE THAT HOLDS THE SPARE TIRE IN PLACE SEPARATED CLEANLY FROM THE CABLE. THE CABLE DID NOT BREAK OR FRAY, JUST THE PRESS- FITTED COUPLING CAME LOOSE AND SEPARATED FROM THE CABLE, ALLOWING THE SPARE TIRE TO FALL TO THE GROUND. THIS SPARE TIRE HAS NEVER BEEN REMOVED FROM THE SPARE POSITION SINCE THE VEHICLE WAS NEW, AND OF COURSE,IS THE ORIGINAL EQUIPMENT SPARE TIRE THAT COMES FROM THE FACTORY, AND THE VEHICLE IS MAINTAINED TO FACTORY SPECS, NO MODIFICATIONS, NO ALTERATIONS, ALL ORIGINAL EQUIPMENT. I SECURED THE PARTS THAT I COULD FIND FROM THE HIGHWAY. I CONTACTED THE LOCAL FORD DEALER, MICHAEL STEAD FORD, OF SAN

LAST MONTH, MY 2000 FORD EXPEDITION CAUGHT ON FIRE IN MY DRIVEWAY AFTER SITTING FOR ABOUT 3 HOURS. THE ENGINE COMPARTMENT BURST INTO FLAMES AND MELTED EVERY PLASTIC AND RUBBER COMPONENT INSIDE, INCLUDING THE DRIVER-SIDE FRONT TIRE. WITH THE HELP OF THE ROUND ROCK FIRE DEPT., THE FIRE WAS PUT OUT BEFORE IT CONSUMED THE ENTIRE VEHICLE. A FIRE INVESTIGATION REPORT WAS TAKEN AND CONCLUDED IT STARTED IN THE FUSE BOX AREA DUE TO AN ELECTRICAL SHORT.

DT: CONSUMER STATES THAT WHEN DRIVING 45-50 MPH AND THE TIE ROD BROKE ON THE DRIVER SIDE FRONT. WHEN THE CONSUMER SPOKE TO FORD, THEY STATED IT HAPPENS QUITE OFTEN WITH THAT VEHICLE. THE VEHICLE WAS INSPECTED AT FORD 7 MONTHS AGO. THE VEHICLE WAS TOWED TO A GARAGE. THERE WAS NO WARNING, IT JUST HAPPENED. THIS HAPPENED JULY 9, 2005 AT 5:30 PM. THE VEHICLE NEEDS TO BE REALIGNED AND THE OTHER TIE ROD NEED TO BE CHECKED. THE VEHICLE WAS UNSTEERABLE AND IT PULLED ABOUT 3 FEET TO THE RIGHT. AT THAT TIME, THE CONSUMER STOPPED THE VEHICLE. *NM

IN SPRING OF 2004 THE OWNER OF A 2000 FORD EXPEDITION VIN. NO. [XXX]. UPON OPENING THE HOOD OF THE VEHICLE, THE COMPONENTS SURROUNDING THE CRUISE CONTROL COMPONENT AND SEVERAL OTHER COMPONENTS INCLUDING THE ABS MODULE WERE SO HOT THAT THE DRIVER OF THE VEHICLE RECEIVED MINOR BURNS DISCONNECTING THE RUPTURED PART OF THE ABS SYSTEM. THE VEHICLE HAD BEEN IDLE AND TURNED OFF FOR APPROXIMATELY ONE (1) HOUR WHEN THE EVENT OCCURRED. UPON THE VEHICLE BEING STARTED THE NEXT DAY, THE HORN WOULD NOT WORK, THE ABS SYSTEM LIGHT WAS ILLUMINATED AND THE CRUISE CONTROL WOULD NOT ENGAGE. IN APRIL 2004, THE CRUISE CONTROL SWITCH WAS REPLACED. IN LATE MAY, THE CRUISE CONTROL SWITCH WAS STILL INOPERATIVE AFTER REPLACEMENT. ON JUNE 14,2005 THE COMPLAINTS CALLED FORD WITH THE ADDITIONAL INFORMATION THAT THE VEHICLE WAS CONTINUING TO SHORT OUT IN VARIOUS WAYS INCLUDING PLACING THE VEHICLE IN THE DRIVE POSITION AND A NEW PROBLEM OF THE RADIO SYSTEM WOULD MALFUNCTION. WHEN PLACED BACK IN PARK,THE RADIO WAS RE-ACTIVATE. VEHICLE WAS EXAMINED BY PARKER FORD AND THEY ADVISED THE HORN CIRCUIT HAD BEEN OVERLOADED AND A FUSE BLOWN IN THE HORN MODULE. THEY ALSO ADVISED THE ABS MODULE AND PUMP WERE IN NEED OF REPLACEMENT. THE COMPLAINANT BELIEVES THIS VEHICLE REPRESENTS A CONTINUING FIRE HAZARD AND THAT THE DAMAGED COMPONENT FAILURES, ALL OF WHICH OCCURRED AT THE SAME TIME WERE DIRECTLY RELATED TO THE DEFECTIVE CRUISE CONTROL SWITCH. COMPLAINANT BELIEVES THAT ADDITIONAL VEHICLES MAY BE AT RISK DUE TO SIMILAR

WATER (RAIN) RUNNING INTO ELECTRICAL SYSTEM AND SHORTING OUT COMPONENTS. I HAVE HAD TO REPLACE ALL COIL PACKS AND STILL COUNTING. CONTACTED FORD TOO MANY TIMES.

(1) DURING NORMAL OPERATION OF THE VEHICLE, THE INTERIOR POWER FAILED. I HAD NO WINDSHIELD WIPERS, NO RADIO, NO AC, AND NO CONTROL OVER POWER WINDOWS. (2) IT HAPPENED TO BE RAINING AND I HAD TO PULL THE VEHICLE OVER INTO A PARKING LOT SINCE THE WIPERS WOULD NOT WORK. I CHECKED THE FUSES AND ALL WERE IN WORKING ORDER. AFTER TURNING THE CAR OFF AND THEN ON AGAIN, I REGAINED ELECTRICAL POWER. (3) AUTO MECHANIC LOOKED AT VEHICLE AND ONLY DETERMINED THAT BATTERY COULD BE REPLACED. (4) PROBLEM HAS RETURNED AND CONTINUES TO OCCUR AT DIFFERENT TIMES. I TURN CAR OFF AND THEN BACK ON TO REGAIN ELECTRICAL POWER

CONTACT STATES 2000 FORD EXPEDITION BURNT IN NOVEMBER 2003. SHE HAD CAR SERVICED 3 DAYS PRIOR TO THE CAR BURNING. IT WAS CONTAINED UNDER THE HOOD. SHE RECEIVED A RECALL LETTER FROM FORD IN FEBRUARY 2005 ABOUT THE CRUISE CONTROL SWITCH ON HER VEHICLE. SHE CALLED FORD 6 TIMES, THE LAST TIME WAS ON 5-11-2005. THEY RECORDED CONTACT'S INFORMATION AND TOLD HER THEY WILL PASS IT ON TO THE LEGAL DEPARTMENT . HOWEVER, THEY DID NOT GIVE CONTACT A TELEPHONE NUMBER TO THE LEGAL DEPARTMENT. THEY CLAIMED THAT SOMEONE WILL GET BACK TO CONTACT, WITHIN 3-4 BUSINESS DAYS. THUS FAR NO ONE CONTACTED HER. *AK

PURCHASED 2000 FORD EXPEDITION-NEW - AT 33,000 THE TRANSMISSION STARTED SLIPPING FROM 1ST-2ND. TOOK VEHICLE IN TO LOCAL DEALER WAS REBUILT UNDER WARRENTY. TOOK VEHICLE IN AT 58,000MI. FOR THE 60,000 MILE SERVICE (PRE-EMPTING A VACATION ROAD TRIP) WHILE ON THE TRIP THE TRANSMISSION WENT COMPLETELY OUT--ONLY 25,000 MILES ON THE RE-BUILT TRANNY. THE VEHICLE HAD 3 CHILDREN--1 WITH AUTISM AND THE OTHER A NEWBORN. THE VEHICLE HAD DIED IN AN INTERSECTION OF AN EMERGENCY ROOM AND BUSY STREET. I COULD ONLY GO IN REVERSE IN ORDER TO GET OUT OF THE INTERSECTION LEAVING ME STRANDED IN A LEFT TURN LANE. I TRIED ALL GREERS FROM LOW ON UP AND TRIED TO ENGAGE ANY OF MY 4X4 CAPABILIIES WITHOUT ANYTHING. THE VEHICLE WAS PUSHED OUT THE INTERSECTION AND HAD TO BE TOWED TO A DEALERSHIP IN THAT TOWN VISITING. IT IS STILL PRESENTLY THERE COMING UP ON 14 DAYS. I WAS GIVEN A LONER CAR BY A FAMILY MEMBER IN ORDER TO GET BACK HOME WITH MY FMAILY. THE DEALERSHIP IT IS PRESENTLY AT HAS AGAIN REBUILT THE TRANNY-FREE OF CHARGE-DUE TO STILL BEING UNDER A 3YR/36,000 MI. WARRENTY THAT WAS PLACED ON THE 1ST REBUILT TRANNY. NOW I AM TOLD THAT ALMOST EVERYTHING INSIDE THE TRANNY WAS DESTROYED AND WAS EITHER REBUILT OR REPLACED. FORD FELT THAT IS WAS STILL CHEAPER TO REBUILD INSTEAD OF REPLACING WITH A NEW TRANNY. I AM NOW GIVEN A 12MON/12,000MILE WARRENTY ON THIS 2ND REBUILD. AT THIS POINT, MY AUTISTIC CHILD IS HAVING PROBLEMS WITH THE THOUGHT OF GETTING BACK IN THIS VEHICLE (MIND YOU I STILL DON'T HAVE IT YET),

DT: THE CONTACT OWNS A 2000 FORD EXPEDITION. THE VEHICLE BURNED UP WHILE IT WAS SITTING OUTSIDE OF THE CONSUMER'S HOUSE. THE FIRE STARTED AROUND THE ENGINE AND IT ENGULFED THE REST OF THE VEHICLE IN FLAMES.*AK *SB *NM

4 X 4 WARNING LIGHT ON DASH BOARD BEGAN FLASHING. ALL WHEEL DRIVE FAILED. THE FORD DEALER REPLACED THE GEM MODULE AND 4 X 4 SENSOR. I CALLED OTHER FORD DEALER'S TO DOUBLE CHECK THE FINDINGS OF THE DEALER I WAS WORKING WITH. ONE SERVICEMAN COMMENTED THAT THE ONLY WAY THE GEM MODULE CAN GO OUT IS TO GET IT WET. THIS IS DIFFICULT TO DO SINCE IT IS INSIDE THE DASH BOARD. I NOW SEE THERE ARE COMPLAINTS ABOUT LEAKY WINDSHIELDS IN EXPEDITIONS. I AM CONCERNED ABOUT WHAT SAFETY ISSUES MAY RESULT WHEN THE GEM MODULE FAILS, AND WHAT ELSE MIGHT FAIL IF THERE IS A LEAKY WINDSHIELD. IN MY CASE, THE ALL WHEEL DRIVE FAILED. THE OLD PART HAS BEEN DISCARDED.

VEHICLE WAS PARKED INSIDE THE GARAGE. FOUR HOURS LATER THE VEHICLE CAUGHT ON FIRE. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY.*AK CONSUMER STATES THAT FORD MOTOR COMPANY WOULD OVER NIGHT CLAIM OF LOSS FORM BUT IT HAS NOT BEEN RECEIVED.*SB *NM

THE CONSUMER'S 2000 FORD EXPEDITION CAUGHT ON FIRE WHILE PARKED IN HIS GARAGE. *NM MANUFACTURER NOTIFIED. *TT

I NOTICED WHEN EVER I DROVE MY CAR IN THE RAIN WATER WOULD LEAK ON MY RIGHT LEG AND FOOT, MY WIPERS, RADIO AND CLOCK WOULD STOP WORKING AND I HEARD A SIZZLING NOISE IN THE LEFT DASH AREA. I ALSO WAS UNABLE TO USE MY KEYLESS REMOTE, THE ALARM WOULD GO OFF EVERY TIME. I BROUGHT MY 2000 EXPEDITION TO HAYWARD FORD TO HAVE THEM CHECK AND REPAIR THE PROBLEM IN MARCH OF THIS YEAR. THEY COULD NOT FIND ANYTHING LEAKING, OR THE SIZZLING NOISE I HEARD IN THE DASH, HOWEVER THEY DID TELL ME THERE WAS A DAMAGED JUNCTION BOX AND KEPT MY CAR FOR 5 DAYS (THEY WERE WAITING FOR THE PARTS TO COME), WELL AFTER 5 DAYS OF HAVING A RENTAL THAT ALSO COST ME MONEY, I WENT AND PICKED UP MY EXPEDITION. IT MADE NO SENSE TO ME TO HAVE THE JUNCTION BOX REPLACED SINCE THEY COULD NOT FIND WHERE THE LEAKING PROBLEM WAS. ON JUNE 8, 2005 I BROUGHT MY EXPEDITION INTO ANOTHER FORD DEALER (THE FORD STORE SAN LEANDRO) HOPING THEY COULD FIND THE PROBLEM. WELL THEY FOUND THE PROBLEM, THEY SAID THE WINDSHIELD WAS LEAKING AND HAD CAUSED DAMAGE TO THE CENTRAL JUNCTION BOX AND GEM MODULE. THIS WAS ALSO WHY I WAS UNABLE TO USE MY KEYLESS REMOTE. I WAS ALSO INFORMED THAT THESE REPAIRS WERE NOT COVERED BY ESP WARRANTY. I WAS TOLD THAT THIS WAS A CIRCUMSTANTIAL ISSUE. THEY ALSO HAD TO REPLACE THE WINDSHIELD BECAUSE WHEN THEY REMOVED IT, IT BROKE. SO $1,327.78 AND EIGHT DAYS LATER MY EXPEDITION WAS REPAIRED. BUT WHEN THEY REPLACED THE WINDSHIELD, THEY SCRATCHED MY DASH BOARD IN TWO PLACES. HAVING READ AN ARTICLE ON CNN.COM, "

6-12 MONTHS AGO, 2000 FORD EXPEDITION STARTED HAVING ERRATIC ELECTRICAL BEHAVIOR. WINDSHIELD WIPERS QUIT WORKING DURING RAINSTORM WHILE AWAY ON VACATION. WAS VERY HAZARDOUS TO HAVE HAPPEN WHILE DRIVING DOWN HIGHWAY DURING A DOWNPOUR! RADIO WOULD GO ON AND OFF WHILE SHIFTING THE AUTOMATIC TRANSMISSION. TOOK TO DEALER (STILL UNDER WARRANTY AT THIS TIME), THEY "TIGHTENED UP SOME THINGS", PROBLEM WENT AWAY, UNTIL NEXT RAIN STORM! DUE TO NEEDING THE VEHICLE, I COULD NOT GET IT BACK TO DEALER BEFORE FACTORY WARRANTY EXPIRED. I THOUGHT IT WOULD BE OK THOUGH, BECAUSE I HAD PURCHASED A "PREMIUM" EXTENDED WARRANTY. TOOK TO DEALER A SECOND TIME, NOW TRUCK TRIES TO START ITSELF WITH NO KEY IN IGNITION, WIPERS AGAIN FAIL WHILE DRIVING DURING RAINSTORM, HEATER BLOWER MOTOR REMAINS RUNNING AFTER EXITING VEHICLE. THIS DRAINS THE BATTERY IF LEFT OVERNIGHT, AND RESULTS IN AN INOPERABLE VEHICLE. TRUCK FOUR WHEEL DRIVE INDICATORS FLASH ON AND OFF AT TIMES WHILE DRIVING. NOT A GOOD FEELING WHEN TRAVELING 70 MPH ON THE FREEWAY. AFTER INSPECTION, DEALER INFORMS ME THAT WATER HAS INTRUDED INTO THE DASH COMPONENTS DUE TO A LEAKING WINDSHIELD. THEY STATE THE EXTENDED WARRANTY WONT COVER IT BECAUSE THEY DONT COVER "WATER INTRUSIONS". GEM MODULE, FUSEBOX NEED REPLACED, WINDSHIELD RESEALED TO FIX PROBLEM. QUOTE OF ABOUT $1000.00 I DECLINED REPAIRS AT THE TIME. WENT HOME AND RESEARCHED THE PROBLEM. SEEMS MANY, MANY PEOPLE HAVE HAD THE SAME PROBLEM. I CALLED FORD AND AFTER MANY PHONE CALLS, THEY DECLINED T

DT: WHILE DRIVING VEHICLE SUDDENLY HEARD A LOUD POPPING SOUND FOLLOWED BY A STRONG ODOR OF GASOLINE. STOPPED IMMEDIATELY, AND HAD VEHICLE TOWED TO FIRESTONE DEALER ,WHO INFORMED CONSUMER THE SPARK PLUGS BLEW OFF THE CYLINDER. THE THREADING AROUND THE SPARK PLUG WAS TOO THIN, THIS HAD A DEFECT. THEN, HAD TOWED TO FORD DEALER WHERE HAS A PREMIUM WARRANTY, BUT THIS WAS NOT COVERED UNDER WARRANTY. NO REPAIRS AS OF YET, IT IS STILL AT THE DEALER WITH OVER $3,000 WORTH DAMAGE TO THE ENGINE. *AK

DT: 2000, FORD, EXPEDITION, VEHICLE WAS PARKED IN FRONT OF CONSUMER'S HOME WHEN IT CAUGHT ON FIRE, THE VEHICLE HAD NOT BEEN OPERATING SINCE THE PREVIOUS DAY, THE FIRE DEPARTMENT WAS NOTIFIED. FIRE INVESTIGATOR SAID THE CAUSE OF THE FIRE WAS CRUISE CONTROL DISCONNECT SWITCH, IN AUGUST OF 2004 CONSUMER TOOK THE VEHICLE TO THE FORD DEALER BECAUSE THE STEERING WHEEL WAS LOST WHICH CAUSED THE VEHICLE TO BE UNCONTROLLABLE, THE DEALER SAID IT WAS BECAUSE OF THE FRONT TIRES, THIS WAS THE ONLY PROBLEM CONSUMER HAD WITH THE VEHICLE UNTIL IT CAUGHT ON. FIRE, THE FIRE ALSO CAUSED DAMAGE TO CONSUMER' S HOME . *AK

DT: CONTACT STATES WHENEVER IT WAS RAINING THE WINDSHIELD WIPERS WOULD NOT WORK, ONLY AFTER THE VEHICLE WAS STOPPED. ALSO, THERE WERE ELECTRICAL ISSUES; THE DOORS WOULD UNLOCK WHILE DRIVING, AND RADIO WENT ON AND OFF. WHILE DRIVING THE CONTACT NOTICED WHILE IT WAS RAINING THE WINDSHIELD WOULD LEAK. THE WINDSHIELD AND PART OF THE ELECTRICAL SYSTEM WERE REPLACED.*AK

AFTER MY TRUCK SAT IN A DOWNPOUR, I GOT INTO IT TO RUN AN ERRAND. THE RADIO COMPLETLY SHUT OFF WHEN THE VEHICLE WAS IN DRIVE OR REVERSE. WHEN PUT INTO PARK IT CAME RIGHT BACK ON. THE NEXT RAIN WE HAD, A FEW WEEKS LATER, I WAS DRIVING AND DIFFERENT INSTUMENT LIGHTS BEGAN TO COME ON. 4X4, WINDSHIELD WIPER FLUID, ETC. LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT IN 4X4 AT THIS TIME AND THE WINDSHIELD WASHER FLUID WAS 3/4 OF THE WAY FULL. A FEW DAYS LATER WHILE DRIVING IN THE RAIN AGAIN MY WIPERS COMPLETLY QUIT WORKING. EVERY 10 SECONDS OR SO THEY WOULD KICK ON AGAIN FOR ABOUT 3 SECONDS AND THEN STOP AGAIN. THIS WAS AN ABSOLUTLY TERRIFYING SITUATION. I WAS DRIVING IN THE POURING DOWN RAIN ON AN INCREDIBLY BUSY STREET AND MY WIPERS QUIT. AFTER THE FIRST COUPLE OF INCIDENTS MY HUSBAND AND I NARROWED IT DOWN TO HAVING SOMETHING TO DO WITH RAIN WATER. I ASKED A FORD TECH ABOUT THIS OVER THE PHONE AND WAS TREATED LIKE I HAD ABSOLUTLY NO IDEA WHAT I WAS TALKING ABOUT. I FINALLY TOOK IT INTO A DIFFERENT FORD DEALERSHIP AND WAS TOLD THAT IN FACT THE SEAL AROUND THE WINDSHIELD WAS LEAKING, ALLOWING WATER IN TO SHORT OUT THE ELECTRONICS. I AM VERY DISSATISFIED WITH HAVING TO PAY FOR THESE REPAIRS WHEN THE VEHICLE WAS NOT VERY OLD AN IN GREAT CONDITION.

DT: A WEEK AGO THE ALTERNATOR LIGHT AND ABS LIGHT BEGAN TO FLASH WHILE THE VEHICLE WAS BEING DRIVEN. IT THEN DIED, THIS HAPPED ON THURSDAY. THE ALTERNATOR WAS DRAINING THE BATTERY. THE BATTERY HAS BEEN REPLACED TWICE SINCE THURSDAY. THE VEHICLE CAUGHT ON FIRE TWO WEEKS AGO WHILE BEING DRIVEN. THE FIRE WAS PUT OUT BY THE OWNER. THE VEHICLE WAS REPAIRED BY THE DEALER UNDER RECALL FOR THE CRUISE CONTROL. THE VEHICLE IS NOW IN THE DEALERSHIP SERVICE DEPARTMENT. DEALER IS NOW TRYING TO DETERMINE THE ROOT OF THE BATTERY AND ALTERNATOR PROBLEM. THE OWNER FEELS THIS MAY BE LINKED TO THE ORIGINAL CRUISE CONTROL RECALL.*AK

FIRE - 2000 FORD EXPEDITION CAUGHT ON FIRE WHILE PARKED IN MY DRIVEWAY. THE VEHICLE WAS PARKED FOR ABOUT 2 HOURS BEFORE IT WENT UP IN FLAMES. THE VEHICLE WAS TOTALED.

DT: CONSUMER STATES THAT HER 2000 FORD EXPEDITION WAS PARKED FOR NO MORE THAN A HALF AN HOUR AND VEHICLE CAUGHT ON FIRE. THEY PUT FIRE OUT WITH WATER. THEY THOUGHT IT WAS BECAUSE THEY CHANGED A FUSE, BUT WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY TOLD THEM THEY DIDN'T KNOW WHY IT HAPPENED. CONSUMER WAS REPORTING THIS BECAUSE OF THE RECENT REPORT OF FORD PROBLEMS.*AK

DT: THE VEHICLE WAS RUNNING ROUGH, AND THE SERVICE ENGINE LIGHT APPEARED. TOOK VEHICLE TO THE DEALER, AND THEY SAID MANIFOLD WAS CRACKED.*AK

THIS 2000 FORD EXPEDITION IS USED AS AN EMERGENCY RESPONSE VEHICLE OPERATED BY PARAMEDICS RESPONDING TO 911 CALLS FOR MEDICAL ASSISTANCE. DURING ROUTINE DRIVING, A PARAMEDIC REPORTED A SUDDEN GRINDING NOISE IN THE FRONT END. HE WAS RETURNING TO THE STATION WHEN THE FRONT RIGHT WHEEL (TIRE AND RIM) CAME OFF. ALL FIVE POSTS WERE SHEERED OFF. VEHICLE UNDERGOES RIGOROUS MAINTENANCE, AND NO PREVIOUS ISSUES WERE REPORTED.

DT: CONSUMER WAS PARKED IN FRONT OF HOUSE. AFTER ABOUT 2-1/2 HOURS CONSUMER NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. CONSUMER THEN UNHOOKED THE CRUISE CONTROL WIRES BECAUSE CONSUMER NOTICED THAT WAS THE PART CAUSING THE SMOKE. NO PREVIOUS INCIDENTS. VEHICLE IS SERVICED REGULARLY. THIS HAPPENED ABOUT MIDDLE OF THE DAY. *TT

CONSUMER STATES THE SUSPENSION ON THE FRONT END PASSENGERS SIDE FAILED. THE TIE ROD END BROKE AND THE WHEELS WERE UNCONTROLLABLE. WHEN THIS INCIDENT OCCURRED THERE WEREN'T ANY LIGHTS OR WARNINGS. THE VEHICLE WAS SERVICED 800 MILES AGO AND THERE WAS NO INDICATION OF A FUTURE PROBLEM. *JB THE OUTER RIGHT TIE ROD CAME APART. THE DEALERSHIP REPLACED THE RIGHT INNER AND OUTER TIE ROD. THE BROKEN PART OF THE ROD DID NOT SHOW ANY SIGNS OF RUST/CORROSION OR LACK OF LUBRICANT.*SB *NM

2000 FORD EXPEDITION WAS INVOLVED IN A HEAD ON COLLISION WITH A LIGHT POLE AND THE AIR BAGS DID NOT DEPLOY.***NO ANSWER REQUIRED***. *MR THE DRIVER SUSTAINED INJURIES TO HER RIGHT EYE AND TEETH. *NM

THE CONSUMER STATED THAT A RECALL WAS MADE ON THE VEHICLE FOR THE CRUISE CONTROL. THE CONSUMER CALLED THE DEALERSHIP AND WAS TOLD TO BRING THE CAR IN WHICH WAS IN FEBURARY, THE CONSUMER WAS TOLD THAT PARTS WOULD ARRIVE IN APRIL, THE CONSUMER CALLED THE DEALERSHIP LAST WEEK AND WAS TOLD THE PART WAS THERE AND TO BRING THE CAR IN TODAY, WHICH WAS DONE. WHEN THE CONSUMER ARRIVED AT THE DEALERSHIP, THE PART HAD BEEN GIVEN TO ANOTHER CUSTOMER. THE NEXT CLOSEST DEALER WAS 73 MILES AWAY. THE SERVICE MANAGER TOLD THE CUSTOMER THAT THEY DID NOT KNOW WHEN THE NEXT PART WOULD ARRIVE. *JB *SC *JB

2000 FORD EXPEDITION CAUGHT ON FIRE WHILE PARKED. *MR AFTER VEHICLE WAS PARKED FOR 40 MINUTES A FIRE STARTED WHICH ORIGINATED UNDER THE HOOD. *TT *NM

WHILE DRIVING APPROXIMATELY 65 MPH AND COMING OFF A RAMP VEHICLE WOULD NOT SLOW DOWN WHEN APPLYING THE BRAKES.*AK PUT THE CAR IN NEUTRAL THE ENGINE CONTINUED TO RACE. IT WAS TO THE POINT CONSUMER THOUGHT IT WOULD SEIZE OR EXPLODE. THE ONLY WAY TO STOP THE VEHICLE WAS TO SIMPLY SHUT OFF THE ENGINE. THERE WAS A LOT OF SMOKE AND BURNING COMING FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO A SERVICE STATION BUT THEY WERE UNABLE TO FIND THE CAUSE OF THE PROBLEM. *BF *NM

VEHICLE PARKED APPROX 15-20 MINS, STEAM COMING FROM HOOD, THEN THICK SMOKE, FLAMES UNDER HOOD DRIVERS SIDE BY WINDSHIELD

TOOK CAR TO DEALER FOR FIRE CRUISE CONTROL SWITCH WIRE SHOTED OUT. CAR WAS SITTING STILL WAS NOT RUNNING WHEN IT CAUGHT ON FIRE ,GETTING NO COOPERATION FROM DEALER OR MANUFACTURER. *AK

2000 FORD EXPEDITION CAUGHT ON FIRE WHILE PARKED. *MR THIS OCCURRENCE DAMAGED TWO OTHER VEHICLES. (SPEED CONTROL DEACTIVATION SWITCH) *SC *JB

UPON RECEIVING RECALL 05V170000 CONCERNING CRUISE CONTROL DEACTIVATION SWITCH VEHICLE CAUGHT ON FIRE. CONSUMER CONTACTED FORD, AND WAS TOLD THEY COULD NOT TALK TO HIM. *AK

SPARE TIRE EQUIPMENT FOR THE 2000 FORD EXPEDITION HAS A CUT IN THE SIDEWALL .*MR THE TIRE WAS NEW ORIGINAL EQUIPMENT AND WAS NEVER USED. *NM