Page 16 of 18 · complaints 751–800 of 890

2000 Ford Expedition complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Engine and Engine Cooling › Engine
Filed Sep 7, 2001TX

GASKET FAILED CAUSING OIL TO LEAK FROM THE VEHICLE. NLM

Suspension
Filed Sep 6, 2001NV

SUSPENSION CAUSES THE VEHICLE TO WOBBLE OVER HIGHWAY. VEHICLE IS VERY DEFFICULT TO CONTROL. CONTACTED DEALER, AND DEALER ALIGNED VEHICLE. *AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Sep 4, 2001NC

VEHICLE INTERMITTENTLY JUMPS INTO 4-WHEEL LOW WHEN IN REVERSE, AND THENJUMPS IN 4-WHEEL HIGH WHEN IN DRIVE. SWITCH IS SUPPOSE TO CONTROL 4-WHEEL DRIVE ON AND OFF.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 4, 2001FL

BOTH REAR TIRES HAD TREAD SEPARATION AND A BLOW OUT OCCURRED ON ONE OF THEM .... THE VEHICLE HAD BEEN TO THE DEALERS AND HAD BRAKE REPAIRS AT APPROX. 34,000 MILES . FROM INITIAL LEASE OF VEHICLE, THERE WERE COMPLAINTS OF ROUGH RIDE AND APPARENT TIRE PROBLEMS. THE DEALER NEVER MADE ANY OFFER TO CORRECT THE PROBLEM BUT BALANCED AND ROTATED THE TIRES. UPON TAKING THIS PROBLEM TO THEM ON 09/04/2001 THEY DISCLAIMED ANY KNOWLEDGE OR ASSISTANCE IN ADJUSTING THE OBVIOUS MALFUNCTION OF THE GENERAL TIRE WHICH BLEW OUT... UPON TAKING THE VEHICLE TO A TIRE STORE AND HAD THEM CHECK THE TIRES FOR ANY OTHER DAMAGE THEY DISCOVERED THAT ANOTHER TIRE HAD A SEPARATION OF THE TREAD AND HAD A KNOT ON THE TIRE WHICH WAS JUST BEGINNING TO WARE. ALL TIRES HAD PROPER AIR PRESSURE. I HAVE KEPT THESE TIRES FOR FURTHER INVESTIGATION AND COMPLAINT FOLLOW-UP.*AK (TIRESIZE: 275X60R17)

Tires › Tread/Belt
Filed Aug 28, 2001TX

TWO OF THE ORIGINAL TIRES FAILED DUE TO TREAD SEPARATION. THE CONSUMER REPLACED THE REMAINING TWO AS WELL (OEM GENERAL GRABBER AW,P275 60 R 17'S) . *YH

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 27, 2001VA

CONSUMER WAS PULLING INSIDE OF A PARKING LOT APPLIED BRAKES AND PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. DEALERSHIP WAS AWARE OF PROBLEM. *AK

Power Train › Automatic Transmission
Filed Aug 26, 2001TN

TRANSMISSION WENT OUT AT APPROX. 4000 MILES. FORD REPLACED TRANSMISSION UNDER WARRANTY, BUT FORD WILL NOT ACKNOWLEDGE TRANSMISSION PROBLEM WITH EXPEDITION. I FEEL TRANSMISSION SHOULD BE ON FORD RECALL LIST. I KNOW OF NUMEROUS OTHER EXPEDITION OWNERS WHO HAVE HAD TO REPLACE THEIR TRANSMISSIONS. I ALSO HAVE AN ENGINE ACCELERATION PROBLEM, WHICH FORD HAS ACKNOWLEDGED IS VERY COMMON ON THE EXPEDITION. THEY ARE SUPPOSED TO FIX IT ON 8/27/01. FORD TECH. TOLD ME IT IS VERY COMMON PROBLEM AND THEY MAY HAVE A RECALL ON IT. (THE ACCELERATION PROBLEM. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 23, 2001GA

WHILE GOING UP A HILL WHEN FUEL IS LOW OR HALF FULL AND WITHOUT ANY INDICATION VEHICLE WOULD STALL, AND WOULD NOT RESTART UNTILE IT IS ON LEVEL GROUNDS. PLEASE PROVIDE FURTHER INFORMATION. *AK

Tires
Filed Aug 21, 2001MD

DEALER REPLACED FIRESTONE TIRES WITH GOODYEAR TIRES. GOODYEAR TIRES COULD NOT BE BALANCED, OR WERE OUT OF ROUND. AFTER TRYING TEN GOODYEAR TIRES THE DEALER PUT ON B F GOODRICH TIRES. THE 17" GOODYEAR REPLACEMENT TIRE IS VERY POOR QUAILTY AND CAUSES THE VEHICLE TO VIRBRATE AT HIGHWAY SPEEDS. I WILL BE SENDING NSTA COPIES OF LETTERS I WROTE TO FORD AND THE DEALERSHIP. THANK YOU. *AK (TIRESIZE: 265R70 17)

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 20, 2001DC

VEHICLE WOULD SHUT DOWN PERIODICALLY/ WITHOUT ANY PRIOR WARNING. DEALER DOES NOT HAVE REMEDY. . *AK DEALER HAS REPLACED COMPONENTS TO ALLEVIATE PROBLEM, BUT STILL NO REMEDY. *TT

Structure1 injured
Filed Aug 14, 2001MI

ON THE 8 PASSENGER FORD EXPEDITION, THE STEP DOWN LEDGE INSIDE THE VEHICLE, IS TOO NARROW WHEN THE SECOND ROW SEAT IS IN THE UPRIGHT POSITION. THE DROP DOWN IS SLIGHT AND THE WIDTH IS NARROW. IT IS VERY DIFFICULT TO STEP OUT OF THE VEHICLE, ESPECIALLY BACKWARDS. OUR VEHICLE CONTAINS 2 BOOSTER SEATS ONE CAR SEAT AND ONE INFANT CARRIER. THIS BEING THE CASE, WE ARE USUALLY STEPPING OUT BACKWARDS WITH A CHILD/INFANT IN HAND. I INJURED MY ELBOW BRACING MYSELF SO THAT I DIDN'T DROP MY 7 WEEK OLD AFTER SLIPPING ON THIS LEDGE. THIS IS NOT THE FIRST SUCH INCIDENT. I'M NOT THE ONLY ONE TO DO THIS IN THIS VEHICLE.*AK

Electrical System › Wiring › Fuses and Circuit BreakersFire
Filed Aug 14, 2001LA

REPORTED ENGINE LOSING POWER TO DEALERSHIP WHILE VEHICLE WAS UNDER WARRANTY ON 2 PRIOR OCCASIONS BEFORE VEHICLE SHUT DOWN TOTALLY WHILE IN DRIVING MODE. DEALER'S SERVICE DEPARTMENT COULD NOT FIND A PROBLEM ON THOSE PRIOR VISITS. WITH THE COMPLETE POWER FAILURE, THE DEALER'S SERVICE DEPARTMENT FOUND THAT A FIRE HAD OCCURRED IN THE ELECTRICAL JUNCTION BOX, BURNING SEVERAL WIRES THAT HAD TO BE REPLACED. DEALER INSISTED THAT THIS TOTAL SHUTDOWN HAD NOTHING TO DO WITH PREVIOUS LOST OF POWER THAT I REPORTED TO THEM. I WAS FORTUNATE NOT TO BE IN A LOT OF TRAFFIC WHEN MY FAILURE OCCURRED, BUT THE NEXT PERSON MAY NOT BE SO LUCKY.*AK

Tires
Filed Jul 30, 2001CA

DRIVING ON HIGHWAT AT APPROXIMATELY 70 MPH RIGHT FRONT TIRE TREAD SEPARATED FROM TIRE COMPLETELY CAUSING THE VEHICLE TO PULL TO THE RIGHT. I MANAGED TO SLOW DOWN AND PULL THE CAR OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. *AK (TIRESIZE: 275/60/17)

Air Bags › FrontalCrash1 injured
Filed Jul 28, 2001CA

MY EXPEDITION REAR ENDED ANOTHER CAR AT 35MPH . THE WHOLE FRONT END OF MY EXPEDITION WAS CAVED IN . UPON INPACT, DRIVER'S/ PASSANGER'S AIRBAGS DID NOT DEPLOY. *AK

Air Bags › FrontalCrash
Filed Jul 25, 2001CA

WHILE TRAVELING AT35 MPH, AND AS RESULT OF A CRASH, AIR BAGS DID NOT DEPLOY AT ANY TIME. PLEASE PROVIDE FURTHER INFORMAITON.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 21, 2001GA

VEHICLE CONTINUES TO EXHIBIT SAME INTERMITENT POWER LOSS FOR THE PAST 13 MONTHS. VEHICLE IS BECOMING VERY DANGEROUS, AS LOSS OF POWER REQUIRES COMPENSATION ON DRIVERS PART TO ANTICIPATE TRAFFIC FLOW. TRAVELING THROUGH SOUTH DAKOTA BAD LANDS (TOWING 25FT TRAVEL TRAILER), CLIMBING OUT OF VALLEY, WHEN VEHICLE LOST POWER. VEHICLE WAS CLIMBING OUT WITH NO PROBLEM, WHEN HALF WAY UP THE VEHICLE DECELERATED FROM 35MPH TO LESS THAN 5MPH (NO CHANGE IN HILL GRADE). VEHICLE QUIT RUNNING APPROXIMATELY 100 MILES FROM RAPID CITY SD. CATALYTIC CONVERTERS WERE BURNED-UP. ALL DEALERS VISITED OVER THE LAST 13 MONTHS HAVE NOT BEEN ABLE TO DEFINE THE PROBLEM. VEHICLE CONTINUES TO SELF DESTRUCT.*AK

Tires
Filed Jul 4, 2001VA

ALL FOUR TIRES SHOW SIGNIFICANT CRACKS ALONG INSIDE ABOVE AND INCLUDING THE BEAD. CHECKED TIRES AFTER HEARING SLAPPING NOISE FROM BOTH REAR TIRES. GENERAL TIRE DEALER DETERMINED FAILURE, BUT COULD NOT REPLACE DUE TO SHORTAGE OF THE TIRES. REPLACED WITH MICHELON AT MY EXPENSE AS FORD MOTOR AND CONTINENTAL TIRE REFUSED ASSISTANCE WHEN CONTACTED. CLOSE UP PICTURES ARE AVAILABLE. (DOT NUMBER: ADT0 44T TIRESIZE: P275/60R17)

Tires
Filed Jul 2, 2001VA

I CAN PROVIDE DOT # FROM PHOTOGRAPHS TAKEN. ALL FOUR TIRES DEVELOPED 1-3 INCH CRACKS ON THE INNER SIDE OF TIRE APPROX. 1 INCH ABOVE BEAD AND INCLUDING THE BEAD ON ONE TIRE. GENERAL TIRE DEALER IDENTIFIED FAILURE. GENERAL 800 COULD NOT OFFER ANY HELP. CLOSEUP PHOTOS WERE TAKEN OF FAILURES.*AK (TIRESIZE: P275/60R17)

Seats › Front Assembly › Recliner
Filed Jun 26, 2001NC

PASSENGER'S SEAT LATCH WHICH HOLDS BACK REST IN PLACE HAS BROKEN, CAUSING THE SEATBACK REST TO MOVE BACK AND FORTH. DEALER WAS NOTIFIED, AND UNWILLING TO ASSIST BECAUSE VEHICLE WAS OUT OF ITS WARRANTY, AND NOT COVERED UNDER A MANUFACTURER'S RECALL. *AK *SLC

Electrical System
Filed Jun 22, 2001MA

VEHICLE IS NOT SHIFTING INTO GEARS CORRECTLY. WHEN SHIFTING INTO PARK, RADIO AND INTERIOR LIGHTS COME ON WITHOUT OPERATING THEM. ALSO, WHILE DRIVING RADIO AND INTERIOR LIGHTS CUT OFF WITHOUT OPERATING THEM. CONSUMER HAS CONTACTED DEALER. DEALER UNABLE TO DETERMINE CAUSE OF PROBLEM. *AK *SLC

Engine and Engine Cooling › Engine
Filed Jun 19, 2001LA

INJECTOR IN CYLINDER #5 WAS HELD WIDE OPEN WHICH ALLOWED RAW FUEL TO SATURATE CATALYTIC CONVERTER, WHICH ENDED UP RUNNING OUT OF EXHAUST. DEALERSHIP HAS EXAMINED VEHICLE, AND WAS GOING TO REPLACE ENGINE BLOCK WITHOUT RENEWING ANY WARRANTY ON VEHICLE. *AK CONSUMER IS REQUESTING THAT FORD BUY BACK THE VEHICLE, CONSUMER STATED THAT WHILE DRIVING, THE STEERING WHEEL BEGAN TO SHIMMY AND THE CHECK ENGINE LIGHT ILLUMINATED ON AND OFF SEVERAL TIMES, MECHANIC INFORMED CONSUMER THAT VEHICLE COULD HAVE BLOWN UP DUE TO THE BENT PISTON ROD AND STATED THAT ONCE THE INJECTOR STICKS OPEN, THE ENGINE COMPUTER DOES NOT SHUT THE ENGINE DOWN BUT LEANS TO OTHER CYLINDERS OUT AND KEEPS POURING THE FUEL TO THE STUCK INJECTOR STRAIGHT IN THE CATALYTIC CONVERTER, CONSUMER IS ALSO ANGRY BECAUSE A REBUILT ENGINE IS BEING PUT IN THE VEHICLE INSTEAD OF A NEW ENGINE. *SLC

Tires › Tread/Belt
Filed Jun 19, 2001FL

THE RIGHT REAR GENERAL TIRE BLEW OUT AND SEPARATED WHILE THE CONSUMER WAS TRAVELING AT 60MPH, DEALER DETERMINED THAT THE TIRE BLEW OUT BECAUSE OF TREAD SEPARATION AND RECOMMENDED TO REPLACE THE REMAINING THREE AS WELL, HOWEVER CONSUMER HAD TO DRIVE HOME 400 MILES TO GET REPLACEMENT TIRES. *YH

Visibility › Glass, Side/Rear
Filed Jun 6, 2001MI

HAD VEHICLE PARKED WHEN REAR WINDOW EXPLODED FOR NO REASON. HAD NO WARNING OF PROBLEMS.*AK

Tires
Filed May 24, 2001CT

I AM TRYING TO FIND OUT RECALL INFORMATION ON MY TIRES,BEFORE THEY FAIL! NO SAFETY DEFECT MENTIONED. (TIRESIZE: 17)( DOT NUMBER: TIRE SIZE: 17 )

Exterior Lighting › Headlights
Filed May 23, 2001NC

HEADLIGHTS SHUT OFF ON AT LEAST THREE SEPARATE OCCASIONS WHILE DRIVING ON INTERSTATE HIGHWAY AND TOWING A 4X8 FT U-HAUL TRAILER WITH THE HEADLIGHT SWITCH IN THE AUTOLAMP CONTROL POSITION. I WAS FOLLOWING MY WIFE IN HER VEHICLE AND SHE OBSERVED THE HEADLIGHTS WOULD PERIODICALLY BE OFF FOR A PERIOD OF TIME AND THEN BE ON AGAIN. SHE MENTIONED THIS TO ME WHEN WE STOPPED AT A REST AREA AND I TOLD HER I DID NOT TURN THE HEADLIGHTS OFF OR ON . I HAVE LEFT THE HEADLIGHT SWITCH IN THE AUTOLAMP CONTROL POSITION SINCE THE VEHICLE WAS NEW (PAST 19 MONTHS). THAT ALLOWS ME TO START THE VEHICLE AND DRIVE WITH THE LIGHTS ON UPON STARTING AND THE HEADLIGHTS REMAIN ON FOR 12-20 SECONDS UPON TURNING THE IGNITION OFF AND GETTING OUT OF THE VEHILCE. I WILL BE TAKING THE VEHICLE TO THE LOCAL FORD DEALER IN FRANKLIN NC ON THURSDAY, MAY 24, 2001 TO HAVE THEM TROUBLESHOOT THE PROBLEM.*AK

Structure › Body
Filed May 23, 2001NC

AUXILIARY POWER POINT ON LOWER REAR OF CENTER CONSOLE BETWEEN FRONT SEATS HAS THE POWER POINT MOUNTED ON THE REAR OF THE CONSOLE ABOUT ONE INCH FROM THE FLOOR. WHEN THE SECOND ROW OF SEATS ARE FOLDED DOWN AS MANY PEOPLE DO WHEN TRAVELING, THE TOP OF THE SECOND SEAT BACKS BLOCKS ACCESS TO THE POWER POINT. TYPICALLY OWNERS PLUG IN A COOLER OR OTHER AUXILIARY ITEMS HERE. WHEN YOU TRY TO PLUG IN THE ITEM, YOU MUST FORCE THE TOP OF THE 2ND ROW SEAT BACK AWAY FROM THE REAR OF THE CENTER CONSOLE AND FORCE THE PLUG IN AT AN ACKWARD ANGLE AND ONCE PLUGGED IN, THE WIRES LEADING TO THE PLUG ARE SEVERLY BENT AT RIGHT ANGLES TO THE PLUG AND THEN THE 2ND SEAT BACK PRESSES DIRECTLY AGAINST THE WIRES WHERE THEY ENTER THE PLUG. THIS HAS CAUSED THE WIRE INSULATION TO BREAK AND PEEL OFF ALLOWING THE EXPOSED WIRES TO COME IN CONTACT WITH EACH OTHER AND /OR SHORT OUT THE POWER POINT. I FEEL THIS IS A DIRECT FIRE AND SAFETY HAZARD AND HAVE COMPLAINED ABOUT IT TO THE DEALERSHIP SERVICE DEPARTMENT AND TO FORD IN THEIR QUALITY CONTROL SURVEYS THEY MAIL OUT AFTER PURCHASE. I HAVE NOT HAD ANY RESPONSE FROM FORD. THE OWNERS MANUAL SHOWS THE AUXILIARY POWER POINT ON THE SIDE OF THE CENTER CONSOLE AS IT WAS IN THE 1997 EXPEDITION I HAD PREVIOUSLY OWNED, BUT THE FACTS ARE IT ISD INSTALLED ON THE REAR OF THE CENTER CONSOLE. FORD SHOULD ACCEPT THIS AS A VAILD SAFETY PROBLEM (FIRE HAZARD) AND RECALL THE VEHICLES TO HAVE THE AUXILIARY POWER POINT MOVED TO THE SIDE OF THE CONSOLE.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed May 21, 2001PA

WHILE DRIVING AT ANY RATE OF SPEED VEHICLE COMPLETELY SHUTSDOWN WITHOUT WARNING, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

Power Train › Driveline › Driveshaft
Filed May 21, 2001CA

ITS A LOUD THUMP AT THE BOTTOM OF THE TRUCK, AT A VERY LOW SPEED??*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed May 18, 2001GA

WHEN THE VEHICLE HAS A 1/4 TANK OF GAS OR LESS "AND" SITTING ON AN INCLINE FUEL GUAGE WILL NOT REGISTER FUEL BEING IN VEHICLE, AND ENGINE WILL STALL. THIS OCCURS WHILE PARKED OR WHILE VEHICLE IS IN OPERATION. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *NOTE: CONSUMER STATED THAT IF A VEHICLE WAS TRAVELING ON A SLOPE AND THIS HAPPENED, VEHICLE COULD LOSE STEERING AND BRAKING CONTROL. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed May 16, 2001FL

WHEN APPLYING BRAKES PEDAL WENT TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE WHICH RESULTED IN A COLLISION. PLEASE GIVE ANY FURTHER DETAILS.*AK

Structure › Body
Filed May 16, 2001CA

WHEN FORD MANUFACTURED VEHICLE THERE WAS NO STABALIZER INSTALLED IN ROOF OF VEHICLE. NOT INSTALLING STABILIZER, CAUSES A LOUD BOOMING NOISE TO BE HEARD WHEN WINDOWS ARE ROLLED UP, AND ROOF OF VEHICLE IS CAPABLE OF BEING PRESSED DOWN. DEALERSHIP IS NOW IN POSSESSION OF VEHICLE, AND IS GOING TO TAKE TOP HALF OF VEHICLE OFF AND INSTALL A STABALIZER, THEN, REWELD COMPONENTS OF VEHICLE BACK TOGETHER. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed May 12, 2001GA

OWNED THE CAR FOR TEN MONTHS. DURING THIS PERIOD, THE VEHICLE REPEATLY LOOSES POWER WITHOUT NOTICE. LATELY THIS HAS BECOME A SAFETY PROBLEM. WHILE DRIVING SOUTH ON I-75 AND THE INTERSECTION I-475 (HAULING TRAVEL TRAILER) THE TRUCK LOST POWER UP A SLIGHT INCLINE. TRUCK DOWNSHIFTED 2 GEARS AND ENGINE SHOT TO 4500RPM, WHILE THE SPEED DROPPED FROM 65 TO 40MPH IN LESS THAN 100 YARDS. 18 WHEELERS SWERVED TO AVOID HITTING US FROM THE REAR OF THE CAR. IN THE PAST TEN MONTHS THE CAR ALSO EXHIBITS OTHER ANOMOLIES, SUCH AS SEATS AND MIRRORS MOVE AND LOOSE THEIR POSITION WITHOUT COMMAND FROM THE REMOTES. ONCE THIS HAPPENS, COMPUTER MUST BE RESET. OTHER ANOMOLIES THAT HAPPEN IN CONJUNCTION WITH THE MIRRORS AND SEATS ARE THE REVERSE SENSORS FAIL TO WORK PROPERLY, AND THE ALARM ACTIVATES. VEHICLE HAS BEEN TURNED OVER TO THE DEALER NO LESS THAN 8 TIMES WITHOUT SUCCESS IN FINDING THE PROBLEM.... HELP. *AK

Tires › Tread/Belt
Filed May 10, 2001CA

PE00 048 ; CONSUMER WAS TRAVELING ABOUT 70MHP ON HIGHWAY AND HEARD A NOISE. HE WAS ABLE TO PULL OVER TO THE SHOULDERS, AND NOTICED THAT LEFT REAR TIRE TREAD SEPARATED. FIRESTONE, WILDERNESS AT, P25570R16, DOT W2CUIRD160. CONSUMER WILL CONTACTED FIRESTONE. THERE WAS NO ACCIDENT. *AK CONSUMER STATES TIRES HAVE SINCE BEEN RECALLED, LOCAL DEALERSHIP INITIALLY REFUSED TO REPLACE ALL FOUR TIRES, THE SIDEWALL IS DETACHED FROM THE TREAD. *JB

Vehicle Speed ControlCrash
Filed May 9, 2001NY

ON 5/3/01, AT APPROX. 2:40 PM, I WAS DRIVING NORTH ON 10TH(AMSTERDAM) AVE IN MANHATTAN IN RELATIVELY LIGHT TRAFFIC AT APPROX 20-25MPH. AS I CROSSED THE INTERSECTION OF AMSTERDAM & 58TH ST, MY VEHICLE SUDDENLY BEGAN TO ACCELERATE UNCONTROLLABLY TOWARD A HIGH RATE OF SPEED. STANDING ON THE BRAKE PEDAL WITH ALL MY WEIGHT ONLY MANAGED TO SLOW THE VEHICLE TO PERHAPS 30MPH, WITH ENGINE RACING AS IF THE GAS PEDAL WERE PUSHED TO THE FLOOR, WHEN OBVIOUSLY THERE WAS NO PRESSURE BEING APPLIED TO IT AT ALL. AS I CROSSED THE INTERSECTION OF 59TH ST, I MANAGED TO GENTLY EASE THE GEARSHIFT LEVER INTO NEUTRAL. THIS COMBINED WITH MY CONTINUOUS PRESSURE ON THE BRAKE BROUGHT THE VEHICLE TO NEARLY A STOP, WITH THE ENGINE STILL RACING. THE INSTANT FORWARD MOTION CEASED, THE VEHICLE LURCHED INTO REVERSE, WITH THE GEARSHIFT STILL IN THE NEUTRAL POSITION. THE VEHICLE THEN BEGAN TRAVELING BACKWARDS, ONCE AGAIN AT THE SAME HIGH RATE OF ACCELERATION. STILL STANDING ON THE BRAKE PETAL, I SWITCHED THE IGNITION OFF. A SPLIT SECOND SECOND LATER, THE RIGHT REAR QUARTER OF THE VEHICLE SLAMMED INTO AN AMBULANCE, AT A SPEED OF PERHAPS 30-35 MPH. FROM THE BEGINNING OF THE INCIDENT UNTIL THE END, I TRAVELLED ABOUT 500 FEET FORWARD AND 120 FEET IN REVERSE, CONTINUOUSLY MAINTAINING MAXIMUM PRESSURE ON THE BRAKE PETAL. MY VEHICLE IMPACTED THE AMBULANCE AT THE STRONGEST PART OF ITS STRUCTURE, THE CURVED, STEEL REINFORCED FRONT CORNER OF THE AMBULANCE "BOX". HAD THE AMBULANCE BEEN 2 FEET FURTHER BACK, THE DRIVER WOUL

Tires › Tread/Belt
Filed Apr 25, 2001CT

PE 00 020/TREAD SEPARATION: LEFT REAR TIRE EXPERIENCED A RIPPLE AND A BUBBLE ON SIDEWALL WHILE TRAVELING AT 70 MPH ON A 2000, FORD, EXPEDITION; ORIGINAL EQUIPMENT, TIRE SIZE P255/70R16, DOT# UNAVAILABLE. FIRESTONE NOTIFIED, AND INFORMED CONSUMER THAT IT WAS NOT COVERED UNDER A RECALL. TIRE WAS AVAILABLE FOR ANALYSIS. *AK CONSUMER STATES ALL TIRE WERE FOUND TO HAVE RIPPLES ON THE SIDEWALLS AFTER FURTHER INSPECTION, FIRESTONE REPLACED TIRES WITH BRIDGESTONE. *SLC

Unknown or Other
Filed Apr 23, 2001CA

DEAL CLAIMED ASHT RAY MELTED INSIDE DUE TO A CIGAR -- NO JOKE, BUT REFUSED TO REPLACE THE WARRANTY ITEM OR REPORT THE DEFECT TO FORD MOTOR COMPANY.*AK

Service Brakes, Hydraulic › Power Assist
Filed Apr 22, 2001CA

I AM CONCERNED WITH THE FAULTY MECHANICS ON THIS VEHICLE. I HAVE HAD THIS PROBLEM HAPPEN TWICE NOW SINCE OWNING THIS VEHICLE. ON JAN 27-2001, I WAS COMING OFF THE 5 FWY AND LOST ALL POWER OF BRAKES. I HAD TO DOWNSHIFT TO 1ST GEAR TO GET MY VEHICLE TO STOP, ALMOST CAUSING A SERIOUS ACCIDENT AT BEACH BLVD. 2ND TIME, I WAS TRAVELING ON THE 91 FWY AT APPROX 70 MPH WHEN MY VEHICLE STARTED SWERVING AND BECAME VERY BUMPY. I HAD TO VEER OFF THE FWY IN A STATE OF SHOCK AND DANGEROUS MATTER. WHEN I STOPPED, MY TRUCK DROPPED IN THE FRONT RIGHT AREA. I GOT OUT TO LOOK AND SAW THAT THE WHEEL HAD COME OFF AND WAS LEANING INTO THE INSIDE OF MY TIRE WELL. I AM NOW AFRAID OF DRIVING THIS VEHICLE AND REPORTING IT TO YOU SO YOU CAN LOOK INTO IT. PLEASE FOLLOW UP WITH ME AS TO YOUR ACTIONS AND AS TO WHAT ACTIONS I NEED TO DO TO TAKE CARE OF THIS MATTER. THIRD STRIKE USUALLY ENDS UP IN ***DEATH*** I DO NOT WANT TO BE PART OF STATISTICS OR WANT TO HEAR OF ANY OTHERS GETTING HURT BECAUSE OF THIS MALFUNCTION. THANK YOU DEAN AUGHENBAUGH. *AK

Vehicle Speed Control › LinkagesCrash
Filed Apr 3, 2001IN

VEHICLE ACCELERATED SUDDENLY TO FULL SPEED WHEN SHIFTING INTO GEAR, RESULTING IN AN ACCIDENT. DEALERSHIP HAS NOT LOOKED AT VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Seat Belts › Front › Buckle Assembly
Filed Apr 2, 2001AL

CENTER ROW PASSENGER'S SIDE SEAT BELT DOESN'T LOCK. LOCK WAS DEFECTIVE FROM MANUFACTURER. COST WILL BE COVERED UNDER WARRANTY.*AK *SLC

Suspension
Filed Mar 30, 2001NM

WHENEVER DRIVING AT HIGH SPEEDS VEHICLE WILL VIBRATE UP AND DOWN THE HIGHWAY.*AK *JB

Tires › Tread/BeltCrash
Filed Mar 29, 2001MA

PE00 020; CONSUMER WAS TRAVELING ABOUT 10MPH ON A SIDE STREET COMING TOWARDS A INTERSECTION FOR A STOP SIGN. SHE CAME TOWARDS A FULL STOP, AND STARTED TO BACK UP, AND HEARD A NOISE. SHE WAS ABLE TO PULL OVER TO SHOULDERS. RIGHT DRIVER'S SIDE TIRE TREAD HAD SEPARATED. FIRESTONE WILDERNESS P255170, R16109SM/F THERE WERE NO INJURIES.*AK

Steering
Filed Mar 22, 2001GA

A SEVERE OVERSENSITIVE STEERING WHEEL, HARDER TO CONTROL WHEN DRIVING. VEHICLE BEEN IN DEALER SHOP ON TWO OCCASIONS, AND UNABLE TO LOCATE THE PROBLEM. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Mar 12, 2001NY

WHILE TRAVELING NOTICED REAR OF VEHICLE SHOOK. PULLED OVER AND NOTICED 3 OF THE LUGS: NUTS: BOLTS BROKE OFF. RIVERHEAD FORD FIX THE RIGHT WEEL (AFTER 3 DAYS) TWO WEEKS LATER THE LEFT WEEL DID THE SAME.*AK

Tires › Tread/Belt
Filed Mar 5, 2001CA

WHILE DRIVING ABOUT 40 MPH RIGHT REAR TIRE WENT FLAT. FOUND OUT THAT TREAD WAS SEPARATING, AND ALL AIR WAS COMING FROM TIRE. FORD, EXPEDITION ,2000 P-255/70R16 DOT W20U. *AK CONSUMER HAS REPLACED ALL TIRES. *SLC

Tires
Filed Feb 27, 2001OH

I KEEP GETTING DISCONNECTED OFF MY INTERNET CONNECTION BEFORE I CAN FINISH MY COMMENT. I WILL MAIL A HARD COPY OF MY COMMENTS TO YOU. (DOT NUMBER: W2T61RE210 TIRESIZE: P265/70R17)

Air Bags › FrontalCrash1 injured
Filed Feb 26, 2001CA

FRONT END COLLISION AT 40 MPH AND AIR BAGS DID NOT DEPLOY. HUSBAND WAS INJURED. *AK VEHICLE WAS TOTALED. *SLC

Vehicle Speed Control
Filed Feb 22, 2001CA

WAS DRIVING VEHICLE WHEN IT SUDDENLY ACCELERATED FOR NO REASON. HAVE BEEN TO DEALERSHIP TWICE BEFORE, BUT PROBLEM COULD NOT BE RESOLVED BY MECHANIC.*AK

Air Bags › FrontalCrash
Filed Feb 21, 2001CA

WHILE DRIVING 35-40 MPH VEHICLE HIT ANOTHER VEHICLE HEAD-ON, AND NEITHER AIRBAG DEPLOYED. *AK

Air Bags › FrontalCrash1 injured
Filed Feb 15, 2001PA

MAJOR FRONT END COLLISION. SEAT BELT WAS ON - DRIVER SOLE OCCUPANT. AIR BAG DID NOT DEPLOY. FORD WAS NOTIFIED, AND TO DATE HAS DONE NOTHING TO EXPLAIN WHY THE AIRBAG DID NOT DEPLOY. VEHICLE IS AVAILABLE FOR INSPECTION, BUT FORD HAS NOT CHOSEN TO LOOK AT IT, AND CANNOT OFFER ANY REASON WHY THE AIRBAG WOULD NOT DEPLOY IN SUCH A CRASH. DRIVER STRUCK CHEST ON STEERING WHEEL, AND IT IS BELEIVED SEAT BELT DID NOT TIGHTEN EITHER. *AK

Tires › Sidewall
Filed Feb 15, 2001NY

I HAD JUST GOTTEN ON INTERSTATE 71 IN OHIO & WAS GOING APPROXIMATELY 50 MPH WHEN THE RIGHT REAR TIRE BLEW OUT. WHEN I RETURNED TO NY, I SHOWED THE TIRE TO MY MECHANIC WHO SAID IT LOOKED LIKE THE SIDEWALL FAILED. I THEN WENT TO VAN KLEEK'S TIRE, FIRESTONE DEALER IN LAKE KATRINE, NY. THE TECHNICIAN AGREED THAT IT APPEARED THAT THE SIDEWALL FAILED BUT SENT ME TO THE FIRESTONE SERVICE CENTER IN WAPPINGERS FALLS TO HAVE IT REPLACED UNDER WARRANTY. HE WENT SO FAR AS TO SAY THAT THEY SHOULD REPLACE ALL FOUR TIRES BASED UPON THE PROBLEMS WITH OTHER WILDERNESS TIRES. THE FIRESTONE TECH. SAID THAT IT WAS CLEARLY A ROADHAZARD; THAT I MUST HAVE HIT SOMETHING AND THAT IT WAS NOT COVERED UNDER WARRANTY BUT THEY WOULD GIVE ME 30% CREDIT ON A NEW TIRE. I CALLED THE 800-356-4644 NUMBER IN MY FIRESTONE WARRANTY MANUAL & EXPLAINED THE SITUATION. THE REPRESENTATIVE TOLD ME THAT IF I WAS NOT SATISFIED WITH THIS STORE'S ASSESMENT, I SHOULD GO TO ANOTHER FIRESTONE STORE IN NEWBURGH OR MIDDLETOWN. I DECLINED & RETURNED TO VAN KLEEK'S THE FOLLOWING DAY. I WAS CHARGED $130 FOR A REPLACEMENT TIRE, EVEN THOUGH THEY FOUND NO PUNCTURES OR OTHER DAMAGE TO THE TREAD OR EVIDENCE OF ROADHAZARD. I STILL HAVE THE TIRE & WOULD LIKE TO HAVE IT INSPECTED BY A UNBIASED PROFESSIONAL. *AK (DOT NUMBER: VNCU1RD499 TIRESIZE: P255/70R16)

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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