CONTINENTAL TIRE COMPANY FAILURE TO REIMBURSE PAYMENT ON RECALLED TIRES FROM A 2000 FORD EXPEDITION. *NLM
2000 Ford Expedition complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
WHILE TRAVELING AT HIGHWAY SPEED, THE REAR DRIVER SIDE TIRE BLEW OUT. THE TIRE TREAD COMPLETELY SEPARATED. *JB
WHILE DRIVING THE CONSUMER REALIZED THAT HER FRONT TIRES WERE WOBBLING. SHE TOOK THE VEHICLE TO THE DEALER AND LEARNED THAT THE TIRES WERE ON RECALL. THE CONSUMER SAID SHE NEVER RECEIVED A RECALL NOTICE THE TIRES WHICH EXPIRED, ACCORDING TO THE MANUFACTURER, IN MARCH 2003. THE CONSUMER WAS TOLD BY THE TIRE DEALER THAT ONE OF THE TIRES WAS SEPARATING IN THE BELT AREA, AND THE OTHER ONE HAD A CUT IN THE INSIDE ABOUT 2-3 INCHES LOCATED ABOUT 1.5 INCH FROM THE RIM. THE CONSUMER WOULD LIKE TO KNOW WHAT SHE CAN DO TO GET HELP REPLACING THESE DANGEROUS TIRES (GENERAL TIRES 275 60/R 17). *NLM
THE CONSUMER RECEIVED A RECALL NOTICE CAMPAIGN # 02T012000 FOR THE TIRES ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR WHICH STATED THAT THE TIRE REPLACEMENT PROGRAM ENDED 4/1/03. THE DEALER IS REQUIRING PAYMENT TO REPLACE THE TIRES. *NLM
THE RECEIPT IN WHICH THE CONSUMER SUPPLIED FOR REIMBURSEMENT FELL OUTSIDE OF THE DATES OF PURCHASE WHICH QUALIFIED FOR REIMBURSEMENT. THE CONSUMER REQUESTED A REFUND. MR SCC *JB
PARKING BRAKE FAILURE. *NLM
THE CONSUMER REPLACED THE ORIGINAL CONTINENTAL GENERAL GRABBER AW TIRES PRIOR TO THE RECALL, HOWEVER IN 09/02 HE RECEIVED A RECALL LETTER FROM THE MANUFACTURER REGARDING THE TIRES. CONSUMER REQUESTED REIMBURSEMENT, HOWEVER CONTINENTAL DENIED THE CLAIM, THEY STATED THE DEADLINE HAD PASSED. *JB
FAULTY TIRES WERE REPLACED BEFORE LEARNING OF THE RECALL. CONSUMER WOULD LIKE TO BE REIMBURSED FOR EXPENSES OF REPLACEMENT TIRES. *TS
THERE WAS A RECALL ON THE GRABBER TIRES, WHICH WERE REPLACED WITH CONTINENTAL TIRES. THE CONTINENTAL TIRES FAILED AFTER FOUR WEEKS. BOTH SUFFERED BLOW OUTS. THE CONSUMER REQUESTED REIMBURSEMENT. MR SCC *JB
THE CONSUMER HAS MADE FIVE ATTEMPTS IN REFERENCE TO THE VOLUNTARY RECALL PROGRAM REIMBURSEMENT. MR SCC *NLM
THE CONSUMER REQUESTED REIMBURSEMENT FOR THE TIRE(S). MR THE CONSUMER DIDN'T RECEIVE THE LETTER OF REIMBURSEMENT UNTIL AFTER THE DEADLINE. CONTINENTAL TIRE(S) SCC *JB
THE CONSUMER WAS DENIED REIMBURSEMENT FOR CONTINENTAL TIRE REPLACEMENT. MR ALL FOUR TIRES WERE REPLACED WHEN THE ONE TIRE FELL APART. SCC *JB
THE CONSUMER REQUESTED REIMBURSEMENT FOR TWO TIRES. THE DEALER STATED THE VEHICLE NEEDED TWO TIRES AND A ALIGNMENT. MR SCC *JB
THE VEHICLE VIOLENTLY PULLED TO THE RIGHT, WHICH CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. *JB
ELECTRICAL MOTOR UNDER DRIVER SEAT WAS HOT AND STARTED A FIRE. I WAS ABLE TO GET OUT CAR OUT OF THE GARAGE AT HOME BEFORE IT CAUGHT FIRE. STARTED AS SMOKE FROM UNDER SEAT AND INVESTIGATED TO FIND THE MOTOR VERY HOT. *JB
WATER LEAKED INTO THE VEHICLE THROUGH THE WINDSHIELD SEAM, AND SHORTED OUT THE ELECTRICAL SYSTEM. WIPERS WERE INOPERATIVE. THE VEHICLE WOULD NOT START. THE FUSE BOX AND THE WINDSHIELD HAD TO BE REPLACED.
WHILE DRIVING AND WITHOUT PRIOR WARNING THE PASSENGER SIDE TIRE TREAD SEPARATED FROM THE VEHICLE. *NLM
CONSUMER WAS HAVING A PROBLEM WITH CONTINENTAL TIRE MANUFACTURER. THEY WON'T PAY OR REPLACE CONTINENTAL GRABBER TIRES SIZE # P275/60R17. DOT ADTO44T489. THE CONSUMER HAS REPLACED THE TIRES TWICE. *NLM
THE VEHICLE EXPERIENCED PROBLEMS WITH THE CONTINENTAL TIRES. THE CONSUMER RECEIVED A RECALL LETTER ABOUT SIX MONTHS AGO ON THE CONTINENTAL GRABBER SIZE:9275//60R17 DOT: ADT044T109. THEY MANUFACTURER REFUSED TO REIMBURSE THE MONEY. *NLM
SIDEWALL SEPARATION ON 4 TIRES, 2 TIRES HAD 2 SEPARATIONS, ALL ON THE SIDE OF THE TIRE THAT WAS TO THE INSIDE OR CENTER OF THE VEHICLE (OPPOSITE SIDEWALL FROM THE WHITE LETTERING). *JB
CONSUMER RECEIVED REIMBURSEMENT LETTER FOR CONTINENTAL TIRES VOLUNTARY RECALL PROGRAM. HOWEVER WAS DECLINED BECAUSE THE TIRES WERE PURCHASED OUTSIDE THE DATES OF PURCHASE. CONSUMER HAD PROOF WHICH STATED THE TIRES WERE PURCHASED WITHIN QUALIFIED DATES AND REQUESTED ASSISTANCE FOR REIMBURSEMENT. *TT *JB
THE SWAY BAR SEPARATED FROM THE SUSPENSION ON THE DRIVERS SIDE. *JB
I BOUGHT A 2000 FORD EXPEDITION ,THE CAR IS LESS THAN THREE YEARS OLD AND THE ENGINE "SEIZED". MY VEHICLE IS OVER 36000 MILES SO IS NO LONGER COVERED BY WARRANTY, HOWEVER, THE CAR WAS REGULARLY MAINTAINED AND THE ENGINE ALWAYS HAD OIL. THE ENGINE SHUT OFF IN THE MIDDLE OF THE HIGHWAY WITH NO WARNING. I BELIEVE THIS VEHICLE IS DEFECTIVE AND DANGEROUS. I CONTACTED FORD AND THEY WERE UNWILLING TO HELP. I AM STUCK WITH A $6000 BILL TO REPLACE THE ENGINE.*JB
REPLY TO REQUEST FOR REIMBURSEMENT OF EXPENSES RELATED TO REPLACEMENT OF CONTINENTAL TIRES ON A 2000 FORD EXPEDITION. SENT A VOQ FOR FUTURE USE. *SCC *JB
THERE WAS IRREGULAR TIRE WEAR ON THE CONTINENTAL TIRES. THE DEALER STATED THAT THE DATE OF PURCHASE HAD FELL OUTSIDE OF THE WEEKS OF RANGE GIVEN IN THE RECALL NOTICE. SCC *JB
THE MANUFACTURING DEFECT A ON 2000 FORD EXPEDITION WHICH LED TO THE CONSUMER'S UNFORTUNATE ACCIDENT. *DT *JB
I HAVE A 2000 FORD EXPEDITION. LAST JUNE, JUST AFTER HAVING THE CAR SERVICED, I NOTICED MY GENERAL GRABBER TIRES DELAMINATING AND COMING APART. I IMMEDIATELY CALLED MY LOCAL FORD DEALER AND WAS TOLD THERE WAS NO RECALL ON THE TIRES, BUT TO SAVE ANY RECEIPTS WHEN I PURCHASE NEW TIRES IN THE EVENT THERE IS A RECALL. I REPLACED THE TIRES AND SAVED THE RECEPT. I RECEIVED A RECALL NOTICE FROM FORD LATER IN THE YEAR. WHEN I CALLED THEM THEY SAID TO BRING THE VEHICLE IN. I EXPLAINED THAT I HAD REPLACED THE TIRES. I WAS TOLD MY CLAIM WAS WITH CONTINENTAL TIRE, NOT FORD, AND THAT CONTINENTAL WOULD BE CONTACTING ME. THEY NEVER DID CONTACT ME AND I FINALLY HAD THE OPPORTUNITY TO CALL CONTINENTAL TIRE WITH A PHONE NO. GIVEN TO ME BY FORD. CONTINENTAL TIRE NOW SAYS THAT THE RECALL IS OVER AND THERE IS NO WAY TO RECOUP MY EXPENSES. I NEED YOUR HELP. IN MY CASE NO ONE WAS INJURED BECAUSE I MADE A VEHICLE INSPECTION AND HAD THE TIRES REPLACED (BEFORE THE RECALL WAS MADE). IF THERE HAD BEEN A DEATH, WE'D BE IN COURT RIGHT NOW, BUT BECAUSE THERE WASN'T I'M BEING PENALIZED FOR THE COST OF THE TIRES AND BEING VIGILANT. *JB
BOTH FRONT TIRES FAILED AT THE SAME TIME, WHILE DRIVING ON THE HIGHWAY. THE MANUFACTURER DENIED REIMBURSEMENT, BECAUSE THE RECEIPTS FELL OUT OF DATE. THE CONSUMER REQUESTED TO BE COMPENSATED FOR THE REPLACEMENT OF THE TIRES AT 10K MILES. SCC *JB
WHILE DRIVING THE CABLE HOLDING SPARE UNDER CAR TORE ALLOWING TIRE TO HIT MY CAR AND ALMOST CAUSE AN ACCIDENT.*JB
THE MASTER SWITCH FAILED, WHICH CAUSED THE VEHICLE TO HAVE NO BLINKERS, THE WIPERS WORKED INTERMITTENTLY, AND THE SECURITY SYSTEM DID NOT WORK PROPERLY.*JB
THE ANTI LOCK BRAKES ENGAGED WITHOUT CAUSE. THE DEALERSHIP INDICATED THE PROBLEM WAS CAUSED BY THE REAR END, AND REPLACED IT, HOWEVER THE PROBLEM RECURRED. *JB
CONSUMER WAS DENIED REIMBURSEMENT BECAUSE HE DID NOT APPLY WITHIN THE SPECIFIED TIME. *AK *JB
THE CONSUMER WAS DENIED REIMBURSEMENT FOR FAULTY TIRES BECAUSE THE PURCHASE DATE OF THE TIRES DID NOT FALL WITH THE PURCHASED DATE ALLOWED (CONTINENTAL TIRES). *JB
CONSUMER REQUESTED REIMBURSEMENT REGARDING THE TIRES, HOWEVER THE CLAIM WAS DENIED.*JB
WHILE DRIVING ON HIGHWAY AT APPROXIMATELY 70 MPH THE VEHICLE'S GAUGES BEGAN FLASHING ERRATICALLY AND THE ENGINE STALLED IMMEDIATELY. DEALER DIAGNOSED THAT ENGINE HAD FAILED AND CONSUMER HAD TO REPLACE.
TIRE FAILURE.*AK
CONSUMER RECEIVED A RECALL REGARDING THE TIRES THAT WERE INSTALLED ON THE VEHICLE. *JG PH
CONSUMER SENT IN REIMBURSEMENT FORM ON CONTINENTAL GRABBER AW SIZE P27560R17 DOT:ADT044U109. HE CALL TO VERIFY THE STATUS OF REIMBURSEMENT AND MANUFACTURER TOLD THAT THEY DON'T HAVE HIS NAME ON FILE. PH
ALL FOUR TIRES SHOWED SIGNIFICANT CRACKING AND SPLITTING IN THE SIDE WALLS. ALL FOUR HAVE BEEN REPLACED. *JG
CONSUMER RECEIVED A RECALL LETTER ON TIRES FROM CONTINENTAL, STATING TO CONTACT A FORD DEALER AND HAVE RECALL PERFORMED. CONSUMER CALLED DEALER AND DEALER STATED TIRE WERE NOT AVAILABLE AND THAT CONSUMER WOULD NEED TO CONTACT CONTINENTAL. CONSUMER FEELS UNSAFE DRIVING ON DEFECTED TIRES. CONSUMER HAS BEEN TOLD TIRE WERE IN SEVERAL TIMES, AND AFTER DRIVING TO DEALER BEING TOLD THE TIRES STILL ARE NOT IN. THE TWO MANUFACTURES INVOLVED ARE: CONTINENTAL TIRE NORTH AMERICAN CORP. 1800 CONTINENTAL BLVD. CHARLOTTE, NC 28273 1-800-847-3349. SUNSET FORD, 5440 GARDEN GROVE BLVD., P.O. BOX 10 WESTMINISTER, CA 92683 714-898-0744. TS
CONSUMER RECEIVED A RECALL LETTER ABOUT SIX MONTHS AGO. EVERY TIME THAT HE CALLS THE DEALER THE ANSWER IS "WE DON'T HAVE THE TIRE YET." PLEASE PROVIDE FURTHER INFORMATION. PH...*AK
CONTINENTAL TIRE REIMBURSEMENT. THE CONSUMER EXPERIENCED TREAD SEPARATION ON THE RIGHT REAR TIRE. THE CONUMER PURCHASED HIS TIRES PRIOR TO THE RECALL. *JB
CONSUMER STATED THAT THE FRONT BRAKES WERE WORE OUT AND GRINDING AGAINST THE ROTOR. TS
NAR 1/29/2003. THE CONSUMER REPLACED ALL 4 TIRES PRIOR TO THE RECALL DUE TO POOR TREAD WEAR. THE CONSUMER SUBMITTED ALL THE NECESSARY PAPERWORK AND WAS TOLD HE WOULD BE REIMBURSED, HOWEVER THERE HAS BEEN NO REFUND. 8JB
IN REFERENCE TO THE RECALL ON THE CONTINENTAL/GENERAL GRABBER AW TIRE SIZE P275/60R17 ON MY 2000 FORD EXPEDITION. I FOLLOWED THE INSTRUCTIONS PER CONTINENTAL TIRE FOR REIMBURSEMENT OF TIRES I HAD ALREADY REPLACED, NOW THEY REFUSE TO DO SO. UNFORTUNATELY I FEEL THIS COULD BE RESOLVED IF SOMEONE WOULD JUST LISTEN, BUT THAT DOES NOT SEEM TO HAPPEN WHEN I CONTACTED THEM. TS
CONSUMER STATED THAT THEY COULD SEE WIRE SHOWING FROM THE OUTSIDE OF ALL 4 TIRES. DEALER NOTIFIED. TS
NO PARTS AVAILABLE. RECALL ON CONTINENTAL GRABBER TIRE. SIZE#275/60R17 PLEASE PROVIDE THE DOT#. LEADERSHIP FORD 214-361-8100 PLEASE PROVIDE THE ADDRESS OF THE DEALER. TS
CONSUMER STATES WHILE DRIVING AT 55MPH THE REAR DRIVER SIDE TIRE BLEWOUT CONSUMER HAD TO PULL OFF THE ROAD. (ORIGINAL EQUIPMENT CONTINENTAL GENERAL GRABBER P275/60R17 DOT ADT044T300) THIS TIRE HAS BEEN RECALL MANUFACTURER SENT A RECALL LETTER TO THE CONSUMER. DEALER WAS OUT OF STOCK FOR THE NEXT SIX MONTHS, AFTER THE INCIDENT DEALER DOESN'T WANT TO DO ANYTHING. PLEASE PROVIDE FURTHER INFORMATION. TS
WHILE DRIVING CONSUMER STATES' THE VEHICLE'S TAIL PIPE WAS SHOOTING OUT METAL. CONSUMER WITNESS FLAMES IN THE REAR SEAT, PULLED OVER AND VEHICLE CAUGHT FIRE. CAUSE IS STILL UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.
UPON SLOWING DOWN FOR A LIGHT, CONSUMER STATES' VEHICLE SPEED INCREASED WITHOUT PRESSING ACCELERATOR. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Expedition → · Every Expedition year → · How the figures are calculated →