WHEN TRYING TO PASS ANOTHER VEHICLE, THE THROTTLE STUCK AND WOULD NOT RELEASE WHEN PRESSING THE BRAKE. PLEASE DESCRIBE FURTHER DETAILS. *AK
1997 Ford Expedition complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
WHEN DRIVING ON A DECLINE WITH A QUARTER OF FUEL IN THE TANK THE VEHICLE WILL CUT OFF/SHUT DOWN AS IF THE VEHICLE HAD NO FUEL. CONSUMER HAS CONTACTED THE DEALER, DEALER UNABLE TO FIX THE PROBLEM. *AK
BRAKES WORK INTERMITTENTLY, BRAKE PEDAL SHAKES/MAKES GRINDING NOISE, VEHICLE ROLLS TO STOP/EXTENDED STOPPING DISTANCE. DEALER HAS NOT DUPLICATED PROBLEM, PASSED DIAGNOSTICS TEST. *AK
WHILE DRIVING THE FRONT PASSENGER'S SIDE WINDOW SHATTERED WITHOUT REASON. CAUSE UNKNOWN. PLEASE DESCRIBE DETAILS. *AK
AN ELECTRICAL SHORT CIRCUIT OCCURRED IN THE ENGINE F-3 COMPARTMENT NEAR THE FIREWALL, RESULTING IN THE VEHICLE BURNING. PLEASE GIVE ANY FRTHER DETAILS. *AK
SWERVED UPON MAKING LEFT HAND TURN VEHICLE HIT GUARD RAIL. NOTICEABLE NOISE FROM REAR END. DILEMMA: SWAY BAR NOT ATTACHED TO RUBBER BUSHINGS AND SEPARATED FROM ITS FRAME. REFER TO SERV. BUL. 10596. *AK
DRIVER LOST CONTROL OF VEHICLE, RAN OFF THE ROAD INTO AN EMBANKMENT AND DRIVER WAS EJECTED OUT OF VEHICLE. THE AIRBAG DIDN'T DEPLOY. ALSO, TRANSMISSION SHIFT INDICATOR HAS A LOT OF PLAY AND IS OFF WHEN SELECTING A GEAR. *AK
REAR AIR SUSPENSION SYSTEM LIFTS REAR OF VEHICLE TWICE OVER THE NORMAL HEIGHT, AND BOUNCES VIOLENTLY OVER NORMAL STREET AND HIGHWAY SURFACES. ON OCCASION VEHICLE HAS GONE OUT OF CONTROL ON THE SHOULDER OF THE STREET BEFORE IT COULD BE STOPPED. *AK
ELECTRICAL FAILURES CAUSED VEHICLE TO STALL IN TRAFFIC MANY TIMES.
WHILE TRAVELING AT ABOUT 60 MPH AND PULLING A TRAILER ON TWO MAJOR HIGHWAYS, VEHICLE WAS SENT INTO VIOLENT FISHTAILING THAT CAUSED VEHICLE TO MOVE ACROSS THREE LANES BEFORE BEING ABLE TO REGAIN CONTROL. DRIVER CLAIMS THIS WAS DUE TO A SERIOUS DESIGN PROBLEM WITH THE POWER ASSIST STEERING. *AK
26 GALLON FUEL TANK; AFTER 17 GALLONS DRIVER MUST SPOON FEED THE BALANCE. *AK
AT RANDOM, IN SLOW SPEED STOPS THE BRAKES FAIL TO WORK WITHOUT WARNING REACTING AS THOUGH THEY WERE IN AN ANTI-LOCK SITUATION. THERE IS A DEFECTIVE WHEEL SENSOR.
CENTER/REAR SEAT BELT WILL NOT RETRACT, CONSUMER HAS CONTACTED THE DEALER , DEALER HAS YET TO REPLACE ANY PARTS. *AK
REAR HATCH WINDOW IMPLODED WHILE DRIVING ON PAVED HIGHWAY AT 65 MPH. SHARP GLASS SHRADS AND CHIPS COVERED SECOND AND THIRD ROW SEAT AREAS. *AK
WHILE ATTEMPTING TO PULL INTO A PARKING LOT DRIVER STEPPED ON BRAKE AND VEHICLE ACCELERATED OUT OF CONTROL, CRASHING INTO A BANK. DRIVER'S SHOULDER HARNESS DID NOT WORK, AND AIR BAG FAILED TO DEPLOY, RESULTING IN AN INJURY. *AK
ON FIVE OCCASIONS WHILE ATTEMPTING TO STOP, THE BRAKES FAILED TO STOP THE VEHICLE.
BRAKE CALIPERS RUST, DETERIORATE AND FAIL WITHOUT WARNING.
VEHICLE EXPERIENCES STABILITY PROBLEMS. WILL CHANGE LANES OR RUN OFF THE ROAD WITHOUT OVING STEERING WHEEL. *AK
ENGINE: DRIVING APPROXIMATELY 45MPH AND ATTEMPTING TO SLOW DOWN TO MAKE A TURN AND THE VEHICLE JUST CUTS OFF WITHOUT ANY WARNING. TOOK TO DEALER AND WAS TOLD THEY WERE AWARE OF THE PROBLEM, BUT HAVE NO WAY OF CORRECTING IT AT THIS TIME. *AK
FUEL TANK LOSES GAS QUICKLY. AFTER 17 GALLONS DRIVER MUST SPOON FEED THE BALANCE. *AK
TRUCK WAS PARKED IN 4-WHEEL DRIVE AND WHEN THE EMERGENY BRAKE WAS LET UP THE TRUCK WOULD NOT MOVE. THEN THE BRAKES GOT RIPPED OFF THE REAR AXLE, AND THE BRAKE FLUID WENT ALL OVER THE GROUND. *AK
DRIVER LOST CONTROL OF VEHICLE ON A DRY STRAIGHT ROAD. THE VEHICLE ROLLED TWICE COMING TO REST UPSIDE DOWN ON HIGHWAY.
AIRBAGS DID NOT DEPLOY AND THE PASSENGER SIDE SEAT BELTS DID NOT PREVENT THE PASSENGER FROM BEING PROPELLED FORWARD AND HITTING THE WINDSHIELD WHEN THE BRAKES WERE APPLIED AND THE VEHICLE STRUCK A WALL. THE ENGINE SUSTAINED EXTENSIVE DAMAGE AND THE FRAME WAS TWISTED.
VEHICLE STALLS, STUTTERS AND HESITATES WHILE DRIVING, RENDERING VEHICLE HARD TO STEER.
POWER STEERING UNIT LEAKS FLUID. CONSUMER STATED THAT THE DEALER SAID IT WAS A DEFECTIVE PART. DEALER HAS REPLACED THE UNIT. *AK
WHILE DRIVING VEHICLE NOTICED SLIGHT ACCELERATION. WHEN DRIVING VEHICLE STALLS, BUT BEFORE VEHICLE STALLED THAT IS WHEN NOTICED THE ACCELERATION. *AK
ENGINE PUSH ROD FAILURE. *AK
WHEN VEHICLE REARENDED BY ANOTHER VEHICLE TRAVELING ABOUT 30 MPH THERE WAS NO DEPLOYMENT OF THE AIR BAGS. ALSO, THE SEAT BELT DID NOT PREVENT THE DRIVER FROM GOING FORWARD; HEAD HIT STEERING WHEEL. THE VEHICLE IS BEING REPAIRED. *AK
CONSUMER COMPLAINS THAT THERE IS NO EXIT THROUGH WINDOWS WHEN ENGINE IS OFF.
VEHICLE EXPERIENCES OVERSENSITIVE STEERING. CAN MOVE WHEEL ABOUT 1/4 INCH AND THE VEHICLE MOVES OVER 2 LANES TOO QUICK. CAUSE UNKNOWN. **AK
THE TRUCK IS BRAND NEW AND THE AXLE AND THE WHOLE UNDERSIDE OF THE VEHICLE WAS RUSTED. *AK
DRIVING 65MPH; HAD ON CRUISE CONTROL; SIGN READ SLOW TO 45MPH; APPLIED BRAKES; CRUISE CONTROL DID NOT RELEASE; PRESSED HARDER; BRAKES STARTED SMOKING; PUT INTO NEUTRAL & COASTED TO SIDE OF ROAD; RPM HIGH. CALLED DEALER & WAS SENT TOW TRUCK & TOLD CRUISE CONTROL CABLE SNAPPED. *AK
DRIVING OVER 40MPH THE FRONT END WANDERS. DRIVER CANNOT TAKE EYES OFF THE ROAD FOR A SECOND BECAUSE VEHICLE WOULD GO OFF THE ROAD. PLEASE DESCRIBE DETAILS. *AK
AFTER THE CHECK ENGINE LIGHT CAME ON, THE VEHICLE SUDDENLY STOPPED, CAUSING ACCIDENT.
WHILE DRIVING ON SECONDARY ROAD, THREE LUGS: NUTS: BOLTS THAT HOLD WHEEL TO AXLE SHEARED OFF, CAUSING REAR WHEEL TO SEPARATE, FELL OFF/ROLLED INTO NEARBY FIELD, SPEED 45 MPH, MANAGED TO MAINTAIN CONTROL OF VEHICLE. WHEELS RECENTLY ROTATED BY DEALER. *AK
VEHICLES POWER STEERING IN HIGH/GUSTY WINDS WITH MINIMAL MOVEMENT HAS UNDESIRED AMOUNT OF MOVEMEN,T ESPECIALLY WHILE TOWING IN EXPRESS WAY SPEEDS. *AK
VEHICLE WAS PARKED; WENT TO REAR; OPENED HATCH AND AIR SPRINGS/CYLINDERS HOLDING HATCH RELEASED & FELL ON DRIVER'S HEAD; TOOK TO DEALER & WAS INFORMED CYLINDERS WERE DEFECTIVE AFTER 5 MONTHS. DEALER IS REPLACING/REPAIRING CYLINDERS. *AK
RECALL REPAIRS PERFORMED INCORRECTLY.
DUE TO THE DESIGN AND THE PLASTIC MATERIAL ON THE ENTRY STEP:RUNNING BOARD, WHEN ENTERING AND EXITING THE VEHICLE THE CONSUMER SLIPPED AND WAS INJURED. *AK
WENT TO START VEHICLE, WOULD NOT SHIFT INTO GEAR, CALLED FORD AND WAS TOLD TO CALL TOW CO. AT FORD WAS TOLD TO SHIFT INTO NEUTRAL AFTER HEARING CLICK, HAD NO BRAKE LIGHTS. ON 1ST CLICK PUT INTO NEUTRAL & STARTED VEHICLE; WILL NOT START IN ANOTHER GEAR. *AK
VEHICLE'S REAR AXLE FAILED. *AK
BACK END OF TRUCK NEEDS TO BE REPLACED/ OWNER SAID THAT THE DEALERSHIPP HAS TAKEN A MONTH AND PARTS ARE STILL NOT AT DEALERSHIP. *AK
HAD PROBLEM REPAIRED ACCORDING TO RECALL NOTICE (#96V252000); PROBLEM HAS SINCE RETURNED. *AK
MISALIGNMENT, CAUSING INTERMITTENT VIBRATION. *AK
PRIVACY TINT IMPAIRS DRIVER'S VISIBILITY AT DUSK OR AFTER DARK. *TW
CHILD SEAT NOT COMPATIBLE WITH REAR SEATS OF VEHICLE.
DRIVING DOWN HIGHWAY AND STOPPING AT A RED LIGHT THE SEAT BELT BROKE OFF FROM THE FRAME OF THE DOOR AND HIT DRIVER IN HEAD. VEHICLE HAS BEEN REPAIRED. *AK
OWNER RECEIVED RECALL NOTICE, CONTACTED MANUFACTURER AND WAS TOLD THEY HAD NO KNOWLEDGE OF RECALL. RECALL#96V252000. *AK
VEHICLE HAS EXHIBITED VIBRATION FROM DATE OF DELIVERY. BALANCING OF TIRES OR ALIGNMENT HAS NOT RESOLVED PROBLEM.
VEHICLE HAS EXHIBITED VIBRATION FROM DATE OF DELIVERY. BALANCING OF TIRES OR ALIGNMENT HAS NOT RESOLVED PROBLEM.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Ford Expedition → · Every Expedition year → · How the figures are calculated →