1997 Ford Expedition complaints

WHILE DRIVING A TRAVEL TRAILER HITCHED TO THE BACK OF VEHICLE, CONSUMER NOTICED LOAD FELT LOOSE.CONTACTED DEALER,. DEALER STATED THAT HITCH CRACKED, CAUSING THE PROBLEM. DEALER REPLACED THE HITCH. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

WHILE DRIVING AT HIGHWAY SPEED REAR WHEEL ON PASSENGER'S SIDE COMPLETELY CAME OFF, CAUSING DISTRESS TO THE DRIVER WHO WAS EIGHT MONTHS PREGNANT, AND SEVERE DAMAGES TO THE VEHICLE. CONSUMER WAS NOT AWARE OF RECALL 98V095000, AND RECEIVED NO PRIOR NOTIFICATION FROM FORD. CONSUMER RECEIVED RECALL NOTIFICATION ON MAY 6, 2000. *AK

THROTTLE CABLE BINDING. *AK

WHILE DRIVING AT 70 MPH LEFT FRONT INNER TIE ROD END BROKE, CAUSING LOSS OF STEERING. MANUFACTURER WAS NOTIFIED ABOUT THE PROBLEM. PART WAS REPLACED AT OWNER'S EXPENSE. FORD HAS PROVIDED NO ASSISTANCE. *AK *ML

TINT WINDOWS REFLECT ALL LIGHTS COMING IN, AND THIS IMPAIRS DRIVERS VISIBILITY OF ANYTHING THAT LIGHTS UP ITEMS, EVEN A SHINY BOOK IN THE SEAT. SMOKE TINT IS FINE, BUT REFLECTIVE TYPE TINT IS A SAFETY PROBLEM. *AK

THE FIRST TIME WE TOOK THE EXPEDITION ON THE ROAD, 180 MILES INTO THE TRIP WE PULLED INTO A GAS STATION AND NOTICED LIQUID ON THE GROUND BY THE FRONT AXLE AND FOUND IT HAD PUMPED APP. 1/2 OF THE FRONT AXLES GREASE OUT. I CONTACTED THE COMPANY AND THEY HAVE A TECHNICAL BULLETIN OUT ABOUT THAT AND IT WAS SUPPOSE TO BE FIXED UNDER WARRANTY. THEY SAID SINCE IT WAS NOT FIXED UNDER WARRANTY AND I DID NOT BUY IT FROM A FORD DEALER IT WAS UP TO ME TO FIX IT. I CALLED THE LOCAL FORD DEALER(ROZUM MOTOR CO - 605-996-5614) AND TALKED TO BRIAN PER FORD'S INSTRUCTIONS AND HE TOLD ME IT WOULD COST ME ABOUT $500. IF IT PUMPS OUT ALL THE GREASE WHILE TRAVELLING DOWN THE ROAD WHAT HAPPENS IF IT RUINS THE FRONT AXLE OR EVEN WORSE WOULD LOCK UP? I DON'T SEE HOW THEY CAN HAVE A DESIGN PROBLEM AND TELL ME I HAVE TO FIX IT ESPECIALLY WHEN THEY ADMIT THEY KNOW OF THE PROBLEM! THEY SAY IT ONLY HAPPENS IN ABOUT 1 OUT OF A 1000 VEHICLES THEN WHY DON'T THEY FIX THOSE THAT SPEW GREASE OUT INADVERTENTLY AS THEY SAY. *AK

WHILE DRIVING IN THE RAIN THE FRONT TIRES WILL SKID ALTHOUGH THE TIRES ARE IN GOOD CONDITION. *AK

THE REAR LAP BELT, BEHIND THE DRIVER ,GOT STUCK AND WOULD NOT RELEASE OWNER'S CHILD. SEATBELT STARTED TO TIGHTEN AROUND CHILD, AND HAD TO BE CUT LOOSE. DEALER HAS NOT REPLACED THE SEATBELT. *AK

WHENEVER VEHICLE AJAR LIGHT REMAINS ON IT CAUSES THE INTERIOR COURTESY LIGHT TO COME ON WHILE DRIVING INTERMITTENTLY. VEHICLE POWER WOULD HAVE TO BE TURNED OFF TO GET THE COURTESY LIGHT TO TURN OFF. DEALER NOTIFIED. *AK

WHEN THE KEY IS TURNED TOWARDS THE START POSITION GEARS CAN BE SHIFTED WITHOUT APPLYING THE BRAKES. DEALER HAS VEHICLE CURRENTLY. *AK

SWAY BAR LINKS ARE MISSING, DETECTED DURING A BRAKE JOB. DEALER HAS BEEN NOTIFIED. *AK.ET.

HEARD A SQUEAKY NOISE COMING FROM THE STEERING LINKAGES: PITMAN ARM. CONSUMER HEARD NOISES WHEN MAKING TURNS. DEALER SAID PITMAN ARM COULD NOT BE LUBRICATED, HAS TO BE REPLACED AT THE CONSUMER'S COST. *AK

WE WERE INFORMED BY RITAR FORD THAT THE REASON THE ENGINE" CHECK LIGHT CAME ON ,WAS CAUSED BY WATER DRIPPING FROM THE AIR CONDITIONER LINE ONTO THE OXYGEN SENSOR. WE WERE ALSO INFORMED THAT T.S.B.# 00-1-7 WOULD ALLEVIATE THE PROBLEM BY RE-ROUTING THE LINE SO THE WATER WOULD NOT DRIP ON THE OXYGEN SENSOR . HOWEVER EVEN THOUGH WE PURCHASED E.S.P. (EXTENDED WARRANTY PROTECTION) THIS REPAIR WAS NOT COVERED BECAUSE WE EXCEEDED 36,000 MILES. I FEEL AS WE WERE "RIPPED-OFF BEING ASKED TO PAY FOR A OBVIOUS ENGINEERING SHORTFALL BY FORD MOTOR COMPANY . ASIDE FROM THE ENGINEERING PROBLEM, A PONTENTAL ENVIROMENTAL PROBLEM IS POSSIBLE DUE TO THE FAILURE OF THE OXYGEN SENSOR. *AK

SPARE WHEEL FELL FROM ITS POSITION UNDER REAR OF CAR. WHATEVER WAS HOLDING WHEEL BROKE. CAR WAS IN MOTION (35MPH) ON BUSY STREET IN GUADALAJARA, MEXICO. A MIRACLE AN ACCIDENT AND SUBSTANTIAL DAMAGE WAS AVERTED. *AK

WHILE DRIVING AT 40-45 MPH HIT A TRUCK WITH FRONT END , AND DUAL AIRBAGS DID NOT DEPLOY,CAUSING INJURIES CONSUMER WILL CONTACT MANUFACTURER.PLEASE PROVIDE FURTHER INFORMATION. *AK

BUMPED POST WITH REAR BUMPER, ENGINE REVVED IN REVERSE, I APPLIED BRAKES, PUT INTO DRIVE, CAR SPED FORWARD VERY FAST AND UNCONTROLLABLY INTO SEVERAL PARKED CARS. *AK

WHILE DRIVING AT SLOW RATE OF SPEED BRAKES FAIL FOR NO REASON. *AK

BROUGHT VEHICHLE TO DEALER 5 TIMES EVERYTIME MORE THINGS WENT WRONG PROBLEM,S NEVER CORRECTED NOW VEHICHLE ATTEMTING TO START ITSELF WITH NOBODY IN IT VEHICHLE COMPLETELY INOPERABLE. NO SAFETY DEFECT LISTED IN SUMMARY. *AK

WHEN BRAKING NORMALLY, ON ANY TYPE OF ROAD SURFACE, TRUCK DOES NOT STOP PROPERLY. BRAKES GRIND AND SQUEAL VERY BADLY. DRIVER IS ACTUALLY ABLE TO FEEL THE GRINDING THROUGH THE BRAKE PEDAL. TRUCK WAS TAKEN TO THE DEALERSHIP. THE ROTORS WILL NEED TO BE REPLACED BECAUSE OF HARD SPOTS. *AK *ML

WHILE DRIVING VEHICLE STARTED MAKING NOISES, AND DRIVESHAFT VIBRATED. FELT AS IF IT WAS ABOUT TO FALL OFF WHEN DRIVING ABOUT 40 MPH. ALSO, TRANSFER CASE WILL NEED TO BE REPLACED. *AK

THE STEERING SLIPS AND OVER STEERS, 3 DIFFERENT DEALERS HAVE CHECKED AND CANNOT FIND THE PROBLEM. *ET

WHILE TRYING TO AVOID AN ACCIDENT CONSUMER HIT A DITCH, AND AIR BAGS DID NOT DEPLOY WHILE TRAVELING 50 MPH. VEHICLE WAS TOTALLED. *AK.ET.

BOTH AIRBAGS FAILED TO DEPLOY IN MAJOR ACCIDENT. POLICE SAID THEY SHOULD HAVE.

WHILE DRIVING UNDER ICY CONDITIONS VEHICLE SLID INTO A TELEPHONE POLE AT 20 MPH. AIR BAGS DID NOT DEPLOY, AND SETA BELT RIPPED, CAUSING RUG TO BURN TO DRIVER'S NECK. DEALER HAS NOT BEEN CONTACTED. *AK

HEARED NOISE ON TURNS AND BUMPS. WHEN INSPECTED SAW THAT TORSION BAR BROKE OFF THE BUSHING.*AK

THE FUEL THROTTLE IS STICKING. *SLC

AFTER TRAVELING 10 MILES AND PARKED VEHICLE, WITHIN 2-3 MINUTES HEARD A LOUD NOISE AND FOUND REAR WINDOWS SHATTERED GLASS BOTH IN / OUT OF VEHICLE, NO KNOWN REASON COULD BE FOUND FOR THE INCIDENT. DEALER NOTIFIED. *AK

CONTROL TRAC SYSTEM MALFUNCTIONS. YH

CONSUMER NOTICED A "SQUEAL/RUBBING" NOISE FROM THE FRONT OF THE VEHICLE, DEALERS TECH DETERMINED IT WAS A BAD PITMAN ARM BUSHING, UPON FURTHER INVESTIGATION DURING THE REMOVAL AND REPLACEMENT, TECH NOTICED THE STEERING SHAFT WAS ALSO CRACKED IN SEVEN PLACES.*ET

THE INDICATOR LIGHT WILL TURN OFF AND ON INTERMITTENTLY. VEHICLE WILL ALSO MAKE THE SAME CLICKING NOISE THAT IT MAKES WHEN SWITCHING TO 4-WHEEL DRIVE. *AK

THE DOOR JAM SWITCH FAILED TO WORK PROPERLY. THE SWITCH SENSORS THINKS DOOR IS OPEN WHEN IT'S NOT. ALSO, DOME LIGHT IN FRONT WOULD REMAIN ON & WOULD RUN THE BATTERY DOWN. TOOK VEHICLE TO DEALERSHIP & MECHANIC INDICATED THE PROBLEM WAS REPAIRABLE, BUT NOT UNDER WARRANTY.

WHILE MAKING A TURN VEHICLE WAS MAKING A FUNNY NOISE. DEALER REPLACED TIE ROD END/T IDLER ARM, AND STEERING GEAR ARM. MANUFACTURER HAS BEEN NOTIFIED. *AK

ABS BRAKES ARE NOT OPERABLE WHEN CPNSUMER APPLIES BRAKES. THE PEDAL MAKES NOISES, AND THE BRAKES ARE HARD. *AK

TORSION BAR ON DRIVER'S SIDE BROKE IN TWO. LEFT FRONT SIDE OF VEHICLE DROPPED. *AK

HYDRAULIC CONTROL UNTI HAS GONE BAD, CAUSING THE BRAKE NOT TO WORK PROPERLY. WHEN THE PEDAL IS APPLIED, IT GOES STRAIGHT TO THE FLOOR. TO GET AN REACTION FROM THE BRAKES, THEY HAVE TO BE PUMPED SEVERAL TIMES. DEALER HAS BEEN CONTACTED. *AK

WENT TO BRAKE AND BRAKES FAILED. PEDAL WENT TO THE FLOOR. HAD TO PUMP SEVERAL TIMES BEFORE STOPPING. *AK

THE "DOOR AJAR" SIGNAL KEEPS COMING UP ON MY DISPLAY PANEL - WHEN THIS HAPPENS, THE INTERIOR LIGHTS COME ON AND WON'T GO OFF FOR 30-45 SECONDS. AT NIGHT THIS IS A SERIOUS HAZARD BECAUSE NEITHER I OR MY TEENAGE CHILDREN WHO DRIVE IT CAN SEE SAFELY. I'M HAVING THE PART REPLACED TOMORROW BUT WOULD LIKE TO BE REIMBURSED. THE SERVICE MAN AT MY LOCAL FORD DEALER TOLD ME THEY ARE SEEING THIS PROBLEM A LOT. IT SEEMS TO ME THAT AN INVESTIGATION NEEDS TO BE MADE. THANK YOU. *AK

WHILE DRIVING AT 50 MPH, THE ACCELERATOR STUCK IN THE DOWN POSITION. THE EXPEDITION CONTINUED TO PICK-UP SPEED UNTIL I PUT THE TRANSMISSION IN NEUTRAL AND WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THE ENGINE AT THIS POINT WAS RACING. WITH THE VEHICLE STOPPED, IT TOOK ME ABOUT 30 SECONDS TO PULL THE ACCELERATOR BACK UP WITH MY HAND. AT THIS POINT THE ACCELERATOR "POPPED" BACK INTO PLACE AND THE ENGINE STOPPED RACING. I HAD THE VEHICLE TOWED AND I HAVE ASKED THE MECHANIC TO SAVE ANY PARTS WHICH NEED TO BE REPLACED. I CANNOT BELIEVE THAT A VEHICLE OF THIS PRICE RANGE WOULD DO THIS AND I AM QUITE CONCERNED OVER THIS INCIDENT. COULD YOU E-MAIL OR CALL ME OR BOTH CONCERNING MY COMPLAINT AND HOW YOU PROCEED FROM THIS POINT? I AM VERY INTERESTED IN TRACKING THIS ISSUE. I AM VERY CONCERNED THAT ANY VEHICLE COULD FAIL IN THIS MANNER. FORD MOTOR COMPANY WILL BE HEARING FROM ME AS SOON AS I AM DONE WITH THIS MESSAGE TO YOU. THANK YOU FOR YOUR TIME. *AK

THE HEAD GASKET FAILED, DEALERSHIP COMPLETED REPAIR WITHOUT CHARGE. *MJS

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

CHILD SAFETY LATCH LOCKS BY ITSELF. NLM

PITMAN ARM HAD TO BE REPLACED ON TWO OCCASIONS WITH 15,000 MILE OF WEAR DUE TO NOISE COMING FROM THE STEERING COLUMN. DEALER NOTIFIED. *AK

THE VEHICLE HAS CRACKS DEVELOPING ON THE ROOF ON BOTH SIDES. VEHICLE HAS BEEN REMEDIED. *AK

CONSUMER VEERED RIGHT TO AVOID ANIMAL AND THE VEHICLE DID NOT STEER RACK DUE TO THE POWER STEERING GEAR SHAFT ASSEMBLY (SHEARED IN TWO) FAILURE CAUSING LOSS OF STEERING CONTROL AND COLLISION WITH PARKED VEHICLES. *MJS

AXLE-FRONT- LUBRICANT LEAKING FROM FRONT AXLE TUBE VENT HOSE--ISSUE OIL IS FORCED OUT THE VENT TUBE AND SPRAYED OIL ALL OVER RIGHT/FRONT TIRE AND DISC BRAKE AND ROTOR. I PAID TO REPAIRED IT. FORD HAD NO CONCERN ABOUT THE SAFETY PROBLEM. FORD KNOWS ABOUT THE PROBLEM. THERE IS A TSB (97-10-10). OIL ON THE BRAKE PADS ROTOR AND TIRE WOULD CAUSE A STOPPING PROBLEM . ALSO OIL BASED LUBRICANTS CAUSE RUBBER PARTS (SEALS) TO SWELL UP ON ANTI-LOCK BRAKE SYSTEM. FORD WOULD NOT PAY TO REPAIR THE FACTORY BUILT- IN DEFECT AND WOULD NOT ACKNOWLEDGE ANY SAFETY PROBLEM. A NEW DESIGN AXLE TUBE IS NEEDED TO CORRECT THE ORIGIONAL DESIGN FLAW. OIL COATED TIRES AND BRAKES DO NOT STOP WELL, AND SHOULD BE LOOKED INTO BEFORE SOMEONE GETS INTO AN AUTO WRECK. *AK

WHILE DRIVING 45 MPH AND BRAKING HAD A FRONTAL IMPACT, AND DRIVER'S/PASSENGER'S AIRBAGS DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANT IN THIS CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

WHILE MAKING A TURN VEHICLE STALLS UNEXPECTEDLY WHICH MAY CAUSE A CRASH. DEALER REPLACED 2 IAC VALVES. THERE IS A BACK ORDER ON THIS PART. PLEASE PROVIDE FURTHER INFORMATION. *AK

THE TRANSMISSION FAILED AT 28169 MILES(1/19/99 - 18 MONTHS AFTER DELIVERY), AND THE REAR AT 42407 MILES(11/19/99 - 28 MONTHS AFTER DELIVERY). IN MY 41 YEARS OF DRIVING, I HAVE NEVER HEARD OF THIS KIND OF FAILURES THAT FAST. USUALLY THESE FAILURES OCCUR AFTER 10 OR 15 YEARS. I SUGGEST IT WAS A PART FAILURE, BUT FORD WILL NOT HONOR THE REPAIRS, BECAUSE I HAVE GONE BEYOND THE 36,000 WARRENTY. I THINK FORD SHOULD SHOULDER SOME OF THE $1700.00 COST, AS A GOOD WILL GESTURE. THEY HAVE DECLINED.

AUTOMOBILE CAUGHT ON FIRE. WAS TOLD THAT THE CAUSE OF THE FIRE WAS FAULTY WIRING. *AK

WOULD HEAR NOISES IN THE ENGINE. FRONT DRIVE SERPENTINE BELT KEEPS BREAKING. HAS TAKEN VEHICLE TO DEALER'S AT LEAST 12 TIMES FOR PROBLEM. ALSO, THE CRANKSHAFT/ PULLEY TENSIONER WOULD LOOSEN & THE VACCUM TO THE BRAKES. WOULD NOT HAVE ANY BRAKES DUE TO LACK OF PRESSURE. *AK