Page 3 of 5 · complaints 101–150 of 209

2001 Ford Excursion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Tires › Sidewall
Filed Aug 23, 200445,000 milesNJ

SIDEWALL FAILURE OF 4 FIRESTONE STEELTEX R4S 265/75/16 TIRES THAT WERE OEM ON FORD EXCURSION. *AK

Tires › Sidewall
Filed Aug 20, 200479,000 milesNJ

WHILE DRIVING THERE WAS A BLOW OUT OF THE FRONT PASSENGER'S TIRE. AFTER CONTACTING THE TIRE COMPANY THE TIRES WERE REPLACED. TWO MONTHS LATER THE LEFT DRIVER'S TIRE MELTED FROM THE INSIDE. MANUFACTURER STATED THAT TIRE WAS TOO LARGE, AND HE NEEDED TO DISCUSS IT WITH THE DEALER.*AK

Tires › Sidewall
Filed Aug 20, 2004IL

CONSUMER RECEIVED A RECALL LETTER FOR FIRESTONE TIRES ONE YEAR AGO. THE TIRES HAD ALREADY BEEN REPLACED WITH BRIDGESTONE. CONSUMER WAS TOLD THAT HE WOULD BE REIMBURSED. AFTER SENDING THE RECEIPT TO DEALER IT WAS RETURNED. SINCE HE DID NOT REPLACE THE TIRES WITH FIRESTONE TIRES THE CLAIM WAS DENIED.*AK

Power Train › Automatic Transmission
Filed Aug 11, 200455,000 milesWA

CONSUMER WAS UPSET THAT TRANSMISSION FAILED AT 55,000 MILES. WHILE DRIVING AND TOWING A BOAT LOST SECOND GEAR. VEHICLE REVVED HIGH WHEN HE WAS IN FIRST GEAR. THEN IT WOULD SKIP SECOND GEAR AND GO INTO THIRD GEAR. ALSO, OVERDRIVE LIGHT FLASHED. VEHICLE WAS INSPECTED BY A FORD MECHANIC, WHO DETERMINED THAT TRANSMISSION WAS SKIPPING SECOND GEAR. CONSUMER HAD TO REPLACE THE TRANSMISSION AT A COST OF $4,294.97. *AK

Tires
Filed Aug 8, 2004VA

I RECEIVED A NOTICE FROM FIRESTONE TIRES CORPORATE OFFICE REGARDING A SAFETY RECALL ON 2001 FORD EXCURSION STEELTEX RADIAL A/T TIRES LT265/75R16 LR D [XXX] AND PROMPTLY SUBMITTED THE REQUIRED INFORMATION VIA MAIL ON JUN3 4, 2004. I HAVE TRIED REPEATEDLY TO CONTACT FIRESTONE VIA MAIL, TELEPHONE, AND E-MAIL SINCE THAT TIME WITH NO RESPONSE.*AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Exterior Lighting › Headlights › Switch
Filed Jul 21, 200473,000 milesTX

HEADLIGHT SWITCH KNOB SNAPPED OFF. CALLED FORD PARTS COUNTER AT MY LOCAL DEALERSHIP AND WAS ADVISED THAT THIS WAS OCCURING A LOT IN 2001 MODEL EXCURSION AND F250 MODELS WHICH BOTH USE THE SAME SWITCH. EMPLOYEE STATED THAT HE HAD RECEIVED NUMEROUS CALLS REQUESTING THE KNOB. SEARCHED THE INTERNET AND FOUND THAT THE 2000 MODEL EXCURSION HAD A RECALL FOR THIS SAME PROBLEM [NHTSA RECALL NO. 01V075/FORD RECALL NO. 01S09] THE 2000 MODEL AND THE 2001 MODEL APPEAR TO ME TO HAVE THE SAME HEADLIGHT SWITCH AS THE REACALL NOTIFICATION DID NOT START UNTIL MARCH 26, 2001. *LA

Exterior Lighting › Headlights
Filed Jul 13, 2004TX

CONSUMER STATED THAT THE KNOB THAT TURNED ON AND OFF THE HEAD LAMPS BROKE OFF. CONSUMER SPOKE TO THE DEALERSHIP THAT HE TAKE THE VEHICLE, AND WAS TOLD THAT THIS HAPPENED A LOT. ALSO, THERE WAS A RECALL ON THE 2000 MODEL, BUT NOT ON THE 2001 MODEL, ALTOUGH BOTH HAD THE SAME DESIGN. *AK

Tires › Sidewall
Filed Jun 4, 2004NJ

THE SIDEWALL ON THE RIGHT FRONT TIRE ON MY 2001 FORD EXCURSION SEPERATED FROM THE PLY EXPOSING THE CORD. THIS HAPPENED DURING HIGHWAY USE, WITH THE TIRE PROPERLY INFLATED TO VEHICLE SPECS. THE VEHICLE HAS NEVER BEEN OFF ROAD. *AK

Tires
Filed May 17, 200450,000 milesKY

PROBLEMS WITH TIRE FAILURE ON 2001 FORD EXCURSION. *MR THE CONSUMER EXPERIENCED 2 CATASTROPHIC TIRE FAILURES WHILE DRIVING. DURING THE FIRST FAILURE THERE WAS NO INDICATION OF A ROAD HAZARD AND THE TIRE WAS PROPERLY INFLATED PRIOR TO FAILURE. THE CONSUMER SIMPLY ACCEPTED THE TIRE FAILURE AS A FLUKE. THE SECOND TIRE FAILURE OCCURRED WHILE DRIVING 55 MPH. THE TIRE SEPARATED FROM THE PLIES ACROSS THE TREAD FACE AND A VERY NOTICEABLE THUMP WAS HEARD AND FELT. NO SOLUTION WAS OFFERED OR ALTERNATE BRIDGESTONE/FIRESTONE PRODUCT WITH HIGHER LOAD RANGE WAS AVAILABLE. THE CONSUMER WAS FORCED TO REPLACE ALL 5 TIRES. *NM

Tires
Filed May 12, 2004TX

PROBLEMS WITH FIRESTONE EQUIPMENT ON 2001 FORD EXCURSION. *MR THE CONSUMER DISCOVERED THE TIRES ON THE VEHICLE WERE NOT THE PROPER TIRES. THE TIRES SHOULD HAVE BEEN RANGE E AND RANGE D. THE CONSUMER REPLACED ALL 4 TIRES WHICH RANGE E. THE FORD DEALERSHIP REPLACED THE SPARE TIRE FOR FREE, HOWEVER THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REMAINING TIRES. *JB

Tires › Sidewall
Filed May 5, 200435,000 milesMI

DEALER CALLED THE CONSUMER FOR A POSSIBLE RECALL ON FIRESTONE TIRES. A DATE WAS SET. BUT WHEN THE CONSUMER ARRIVED FOR THE APPOINTMENT HE WAS TOLD THAT THE RECALL WAS NOT FOR THE TIRES ON HIS VEHICLE. HOWEVER, CONSUMER DID FIND SPLITS IN THREE OF THE FOUR TIRES, SPLITS EXTENDED FROM THE RIM TO THE TREAD.*AK

Tires
Filed Apr 29, 200455,789 milesNV

REQUEST REIMBURSEMENT FOR RECALLED TIRES THE CONSUMER REPLACED. *PH CONSUMER REQUEST REIMBURSEMENT FOR REPLACING TIRE EQUIPMENT ON HER 2001 FORD EXCURSION. THE TIRES FAILED PRIOR TO THE CONSUMER RECEIVING THE RECALL NOTICE. *MR *NM

Tires › Tread/Belt
Filed Apr 27, 200450,000 milesKY

TIRE FAILURE OF BRIDGESTONE/FIRESTONE STEELTEX RADIAL, LT265/75RX16D OWL ALL TERRAIN TIRES. FIRST FAILURE FIRST WEEK OF APRIL, SECOND WAS DURING SECOND WEEK. IRST WAS TOTAL FAILURE AT EXPRESSWAY SPEED. SECOND SHOWED TREAD SEPARATION ACROSS FACE OF TIRE. *AK

Tires › Tread/Belt
Filed Apr 15, 2004100 milesVA

CONSUMER HAD AN ISSUE TO THE TERMS OF AGREEMENT FOR REIMBURSEMENT FROM BRIDGESTONE/FIRESTONE. (NAR) *PH THE CONSUMER WAS DENIED REIMBURSEMENT BECAUSE OF WHEN HE PURCHASED THE TIRES. *JB THE PROBLEM WAS DUE TO SUDDEN DEFLATION. THE STEELTEX TIRES WERE REPLACED WITH EQUIVALENT YOKOHAMA TIRES. THIS ALL OCCURRED BEFORE THE VEHICLE HAD 100 MILES. *SC

TiresCrash
Filed Apr 12, 200437,000 milesNV

WHILE DRIVING ON THE HIGHWAY AT 70 MPH REAR DRIVER SIDE TIRE BLEW OUT AND THE FRONT DRIVER SIDE TIRE TREAD SEPARATED. WHEN THE SECOND FAILURE OCCURRED DRIVER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH ANOTHER VEHICLE. THREE WEEKS PRIOR TO THE ACCIDENT VEHICLE WAS TAKEN INTO THE DEALERSHIP FOR A ROUTINE WARRANTY SERVICE, AND DEALERSHIP NEVER INFORMED THE CONSUMER OF THE TIRE RECALL 04T003000. *AK

Tires
Filed Apr 5, 2004NY

THE CONSUMER STATES THAT,' THE FIRESTONE MANUFACTURER WILL NOT HONOR THE RECALL DEALING WITH THE REIMBURSEMENT FOR THE REPLACEMENT OF THE FIRESTONE STEEL TEX RADIAL TIRE A/T.' THE OWNER OF THE VEHICLE HAS MADE CONTACT WITH THE MANUFACTURE. PLEASE PROVIDE ANY FURTHER DETAILS. *JB

Tires
Filed Mar 5, 200435,000 milesNV

WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 50 MPH RIGHT PASSENGER TIRE BLEW OUT. TWO WEEKS LATER, THE PASSENGER TIRE BLEW OUT. BRIDGESTONE, SIZE 285/75R16, DOT K99001D693A7. MANUFACTURER NOTIFIED. *AK

Power Train › Transfer Case (4-wheel Drive)
Filed Mar 3, 200441,000 milesNY

WHILE DRIVING 50 MPH, THE DRIVER SHUT THE FOUR-WHEEL DRIVE OFF THE VEHICLE AND WITHOUT WARNING THE DRIVER LOST CONTROL OF THE POWER STEERING, CAUSING THE CONSUMER TO DRIVE INTO A DITCH. THE CONSUMER WAS ABLE TO REMOVE THE VEHICLE FROM THE DITCH. *NM *JB

Tires › Sidewall
Filed Feb 28, 200425,000 milesMI

EMAIL SENT TO FIRESTONE TODAY. I WAS DISAPPOINTED TO LEARN THAT THE SERIOUSLY FLAWED SIDEWALLS ON MY STEELTEX LT265 R75 R4S TIRES ON MY 2001 EXCURSION WOULD NOT LEAD TO A REPLACEMENT. I REPORTED A PROBLEM ON THESE TIRES TO THE BRIARWOOD FIRESTONE STORE IN 2002 AND AGAIN TODAY. THIS IS ESPECIALLY TROUBLING SINCE I WAS ADVISED TO REPLACE A TIRE IN 2002 AT MY COST AND HAVE HAD ABSOLUTELY NO PROBLEMS WITH THE SIDE WALLS OF THE REPLACEMENT EVEN THOUGH I CONTINUED TO USE THE SAME CAR WASH I HAVE USED SINCE PURCHASING THE CAR NEW IN AUGUST 2001. ALSO, I RAN FIRESTONE FIREHAWK 31-10.5-15 ATXS ON MY SEMA SHOW JEEP IN 1995 AND 1996 ONLY TO BE FORCED TO REQUEST REPLACEMENTS FROM NASHVILLE AFTER SERIOUS SIDEWALL DAMAGE IN COMPLETING THE RUBICON. THE DAMAGE WAS DUE TO MAJOR SIDEWALL WEAKNESS LEADING TO LARGE AREAS OF THE SIDEWALL PEALING AWAY TO REVEAL THE WHITE SUB LAYER. JOHN TAYLOR OF FIRESTONE GRACIOUSLY REPLACED THE ATXS WITH BRIDGESTONE MTS THAT PERFORMED FLAWLESSLY IN ALL TRAIL TESTS (INCLUDING A RUN THROUGH THE RUBICON IN 1997) AND NEVER EXPERIENCED THE TYPE OF SIDEWALL DESTRUCTION SEEN ON THE ATXS. THE TYPE OF DAMAGE TO THE SIDEWALLS ON MY EXCURSION IS SIMILAR TO THAT OF THE ATX'S, BUT MUCH DEEPER AND MORE PRONOUNCED. IT COULD NOT HAVE BEEN CAUSED BY THE CAR WASH AS THE SPLITS RUN BOTH DIRECTIONS (FORWARD AND BACK). ALSO, I TAKE MY OTHER VEHICLE THROUGH THE SAME CAR WASH AND HAVE NOT EXPERIENCED ANY DAMAGE ON MICHELIN OR B. F. GOODRICH TIRES ON THAT VEHICLE. THE FACT THAT I HAVE

Tires
Filed Feb 27, 2004NV

BOTH FRONT TIRES LEAKED AIR. VEHICLE WAS TAKEN TO THE DEALER, AND DEALER WAS UNABLE TO LOCATE THE CAUSE FOR AIR ESCAPING FROM THE TIRES. FIRESTONE STEELTEX, P265/75R16. *AK

Tires › Tread/Belt
Filed Feb 23, 200442,000 milesCA

FIRESTONE STEELTEX, 265X75X16 FRONT LEFT TIRE NEARLY SEPERATED ON FREEWAY. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Feb 11, 200426,000 milesNH

CONSUMER HAS TAKEN VEHICLE TO THE DEALERSHIP ON TWO OCCASIONS CONCERNING EXHAUST CLAMP CRACKING AND FALLING OFF. MECHANIC WAS ABLE TO FIX THE PROBLEM. *AK

Tires
Filed Jan 27, 200440,544 milesTX

VEHICLE TIRE TREAD PEELED OFF WHILE DRIVING AT 65 MPH.*MR

Power Train
Filed Jan 15, 200455,000 milesAZ

TRANSMISSION SHIFTS FROM 1 TO 3 DUE TO A DEFECTIVE PART. TRANSMISSION SHOP TOLD ME FORD SWITCHED A PART IN THEIR TRANSMISSION AFTER 1999 YEAR AND SWITCHED IT BACK IN 2002. THE PART THE SWITCHED LEADS TO THIS FAILURE. I BELIEVE A LOT MORE COMPLAINTS WILL BE COMING IN THE NEXT FEW YEARS. WE JUST PUT A LOT OF MILES DUE TO LIVING IN A RUAL AREA.

Power Train › Automatic Transmission
Filed Dec 20, 200339,121 milesWA

AFTER PURCHASING MY 2001 EXCURSION WITH POWER STROKE DIESEL I HAD PROBLEMS WITH A HUNTING AND SOMETIMES SURGING WHEN STARTING THE ENGINE. AFTER TWO TRIPS TO THE DEALER AND THEM STATIONING THAT THERE WAS "NO" PROBLEM, THE VEHICLE SHUT DOWN WHILE DRIVING THREE DAYS LATER. LUCKILY I WASN'T IN TRAFFIC I WAS JUST GETTING READY TO PULL OUT ONTO THE ROAD. AFTER HAVING IT TOWED TO A DIFFERENT DEALER (DUE TO LOCATION) I WAS INFORMED THAT THE CAM PICK-UP SENSOR WAS BAD AND THERE WAS A SERVICE BULLETIN ON THIS. I RETURNED ABOUT TWO DAYS LATER COMPLAINING THAT THE HUNTING AND SURGING WAS STILL PRESENT. AGAIN, I WAS TOLD THAT THERE APPEARED TO BE "NO" PROBLEMS. (THEY PLUGGED THE COMPUTER INTO IT AND GOT NO CODES. BUT, DID NOT DRIVE OR RUN THE VEHICLE.) NOW THREE DEALERS, LESS WARRANTY AND MONTHS LATER I'M STILL HAVING LACK OF POWER,ACCELERATION AND POOR FUEL CONSUMPTION PROBLEMS. BUT, STILL BEING TOLD BY THE DEALER THAT NOTHING IS WRONG. FINALLY I TOOK THE EXCURSION IN TO THE DEALER WHILE IS WAS DEMONSTRATING THE PROBLEM. THE SERVICE TECH AGREED THAT "THIS ISN'T RIGHT". THEY REPLACED THE FUEL INJECTOR ON NUMBER 8 CYLINDER. AND THE TURBO CHARGER UNDER THE WARRANTY. THE VEHICLE STILL EXHIBITS LACK OF ACCELERATION ON TAKE OFF AND NOW SHUTTERING WHEN FIRST PLACED INTO REVERSE. SERVICE TECH STATES THAT IT IS THE TORQUE CONVERTER AND THAT IS NOT COVERED UNDER WARRANTY NOW AND WILL COST APPROXIMATELY $3000. THE COST OF THE VEHICLE NEW IS $50,000 I WOULD THINK THE ENGINE AND TRANSMISSION WOULD LA

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 12, 200358,000 milesCA

WHILE BRAKING ON A BUMPY ROAD AT 45 MPH VEHICLE VIBRATED. *AK

Suspension
Filed Dec 9, 200312 milesCA

WHILE DRIVING OVER BUMPS IN THE ROAD VEHICLE INADVERTENTLY VEERED TO OTHER LANES OF TRAFFIC. DEALER ATTEMPTED TO FIX THE VEHICLE SEVERAL TIMES, BUT HAD NOT RESOLVED THE PROBLEM. *AK

Power Train › Automatic Transmission
Filed Nov 21, 2003CA

WHEN TOWING BOAT IN HOT WEATHER THE TRANSMISSION STARTED LEAKING FROM REAR SEAL. TRUCK WAS TAKEN TO DEALER 3 TIMES TO REMEDY PROBLEM. HAVE NOT TOWED BOAT SINCE SO NOT SURE IF IT WILL RETURN. *LA

Tires
Filed Nov 14, 2003NV

WHILE DRIVING AT 65 MPH ON THE HIGHWAY RIGHT REAR TIRE BLEW OUT, CAUSING THE DRIVER TO PULL OFF THE HIGHWAY. THE DRIVER CHANGED THE TIRE, AND CONTACTED THE FIRESTONE MANUFACTURER ABOUT THIS ISSUE. *AK

Tires › Tread/Belt
Filed Nov 4, 200356,000 milesTX

VEHICLE TIRE BLEW OUT AND TREAD WRAPPED AROUND RIGHT THE VEHICLE WAS IN MOTION WHEN HE NOTICED A BUMPY FEELING/VIBRATION. THE CONSUMER IMMEDIATELY SLOWED DOWN AND THE TIRE BURST AND WRAPPED AROUND THE RIGHT SIDE OF THE VEHICLE AND CAUSED AN EXTREME AMOUNT OF DAMAGE. THE CONSUMER SAW THAT THE TIRE COMPLETELY SEPARATED. (THE TREAD DISINTERGRATED) *SCC *JB

Power Train › Automatic Transmission
Filed Oct 27, 2003OH

WHILE DRIVING 35 MPH AUTOMATIC TRANSMISSION NEVER SHIFTED FROM SECOND GEAR. TOOK VEHICLE TO DEALERSHIP. MECHANIC STATED VEHICLE NEEDED A NEW TRANSMISSION. *AK

Tires › Tread/Belt
Filed Oct 12, 200340,540 milesTX

CONSUMER STATED WHILE DRIVING AT 60 MPH THE LEFT REAR TIRE TREAD SEPARATED THEN THE TIRE BLEWOUT WITHOUT WARNING. THE CONSUMER HAD TO PULL OVER. THE DEALER WAS BEEN NOTIFIED (FIRESTONE, STEEL TEX AT, SIZE P265/75R16). *AK *SCC *NLM

Tires
Filed Sep 17, 200335,850 milesMO

AT 62 MPH, MY LEFT REAR TIRE DEVELOPED A LARGE BULGE (APPROXIMATELY 12" IN DIAMETER) ON THE TREAD AREA WHICH EXTENDED INTO THE SIDEWALL APPROXIMATELY 4". THE TRUCK SHOOK VIOLENTLY AND I PULLED OFF THE ROAD. THE TREAD NEVER SEPARATED FROM THE TIRE CARCASS. I BELIEVE IT WOULD HAVE SEPARATED IF I HAD NOT STOPPED IMMEDIATELY. MY VEHICLE IS A 2001 FORD EXCURSION WITH A DIESEL ENGINE. THE TIRES- FIRESTONE STEELTEX LT265/75R16- ARE ORIGINAL WITH 35,850 MILES ON THEM. I CHECK TIRE PRESSURE WEEKLY AND KEEP IT AT 60PSI FOR THESE TIRES. THEY HAVE NEVER LOST AIR IN THE 12 MONTHS I HAVE OWNED THE VEHICLE. *JB

Tires
Filed Sep 16, 200326,277 milesAZ

TIRE BLOWOUT ON ARIZONA SR 69 NEW DEWEY, AZ. TIRE TYPE: FIRESTONE STEELTEX R4S SIZE 265/75R16 WITH 25,000 MILES AS AN OEM TIRE FROM FORD MOTOR COMPANY ON A 2001 FORD EXCURSION. *JB

Electrical System › WiringFire
Filed Sep 12, 200335,000 milesPA

WHILE PARKED VEHICLE CAUGHT ON FIRE. PRIOR TO THE FIRE THERE WAS A WIRE SMELL IN THE CABIN PER CONSUMER. *AK THE MORNING OF THE INCIDENT, THE CONSUMER REPORTED AN ODOR TO THE DEALER IN WHICH NO APPOINTMENTS WERE AVAILABLE. (WIRE RELATED PER INSPECTION) *SCC *JB

Power Train › Automatic Transmission
Filed Sep 11, 200350,014 milesMI

TOTAL FAILURE OF AUTOMATIC TRANSMISSION, WITHOUT WARNING WHILE DRIVING. TRANSMISSION WOULD NOT SHIFT OUT OF LOWER GEARS, CREATING EXTREMELY UNSAFE DRIVING ENVIRONMENT. VEHICLE TAKEN TO TRANSMISSION SHOP, DIAGNOSED AS HAVING THE "DIRECT DRUM" BREAK APART AND OVERHEAT THE INTERNAL MECHANISM OF TRANSMISSION. OWNER OF SHOP INDICATED THAT MOST VEHICLES HAVE SEVERAL WARNING LIGHTS/SIGNALS TO WARN OF POTENTIAL PROBLEMS LIKE THIS - MY VEHICLE DID NOT EXHIBIT ANY SUCH SIGNS PRIOR TO THE TOTAL FAILURE OF THE TRANSMISSION. THE PART IN QUESTION IS A ALUMINUM CASTING, AS SUCH IT HAS NO MOVING PARTS. THE FACT THAT IT FAILED IS OBVIOUSLY DUE TO A MANUFACTURING DEFECT OR THE IMPROPER SELECTION AND SPECIFICATION OF MATERIAL IN ITS MANUFACTURE. THE FORD DEALER (WHERE VEHICLE WAS PURCHASED) INDICATED THAT THE FORD MOTOR CO. WOULD NOT PARTICIPATE IN THE RE-IMPRESSING OF OVER $2000 IN REPAIRS SINCE IT WAS NOT TAKEN TO A FORD DEALER FOR REPAIRS. ALL VEHICLES USING THIS TRANSMISSION SHOULD, IN MY OPINION, BE REQUIRED TO BE INSPECTED AND REPAIRED AT THE MANUFACTURER'S COST. FAILURE OF THIS TYPE AT SPEED COULD HAVE RESULTED IN MAJOR INJURIES OR DEATH. *AK

Tires
Filed Aug 29, 2003MO

FIRESTONE STEELTEX R4S TIRES ON 2001 FORD EXCURSION. AFTER SEVERAL TRIPS TO GARAGE THE CONCLUSION IS THAT TWO OF THE FOUR TIRES ARE NO LONGER STABLE. THE TIRES ARE MAKING THE VEHICLE HANDLE IN AN UNSTABLE MANNER.*AK

Power Train › Automatic Transmission
Filed Aug 22, 2003AK

WHILE DRIVING AT 40 MPH AND WITHOUT ANY WARNING AUTOMATIC TRANSMISSION FAILED. VEHICLE WAS TOWED TO THE DEALER, DEALER STATED THAT TRANSMISSION WENT OUT.*AK

Tires
Filed Aug 18, 2003MO

WHILE DRIVING AT 65 MPH AND WITH NO WARNING DRIVER'S SIDE TIRE BLEWOUT. CONSUMER CONTACTED THE DEALER.*AK

Power Train › Automatic Transmission
Filed Aug 17, 200355,000 milesAZ

I HAVE A 2001 FORD EXCURSIONS, WITH ONLY 54,000 MILES THE TRANSMISSION IS GOING TO HAVE TO BE OVERHAULED DO TO A DEFECT THAT FORD KNOWS ABOUT AND CHANGED IN NEWER MODELS THAT CAUSE THE AUTOMATIC TRANSMISSION SKIP SECOND GEAR. I HAVE SEEN MANY OTHER PEOPLE ON THE INTERNET TALK ABOUT IT BUT I LIKE MOST PEOPLE DO NOT KNOW WHERE TO GO TO MAKE FORD FIX THE PROBLEM.*AK

Power Train › Automatic Transmission
Filed Aug 7, 200336,620 milesFL

THE VEHICLE HAD ONGOING PROBLEMS WITH THE TRANSMISSION, BRAKES, AND AIR TIRE. WHILE DRIVING A NOISE WAS HEARD COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, AND THE PROBLEM COULD NOT BE DETERMINED. *AK *CB *JB

Power Train › Automatic Transmission
Filed Aug 7, 2003CA

THE AUTOMATIC TRANSMISSION SHIFTSEDTO A LOWER GEAR WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER ON 8/5/2003, WHO STATED THE TRANSMISSION LOST POWER IN THE SECOND AND FOURTH GEARS. PLEASE PROVIDE DETAILS.

Tires › Sidewall
Filed Jul 28, 2003PA

FIRESTONE, STEELTEX A/T TIRES ON FORD EXCURSION. LATERAL WALL SLITS IN TWO TIRES THAT HAVE JUST OCCURRED WITH ONLY 34,000 MILES. ONLY ONE PERSON HAS DRIVEN THE CAR RECENTLY AND I KNOW NOTHING WAS HIT OR CAUSED THIS NO DAMAGE TO CAR ,ETC, AND YET - DEALER & FIRESTONE KEEP BLAMING IT AS ROAD HAZARD AS CAUSE! PLEASE HELP!!!!*AK

Tires › Tread/Belt
Filed Jul 28, 2003CA

WHILE TRAVELING ABOUT 65MPH ON THE HIGHWAY AND WITHOUT PRIOR WARNING LEFT REAR TIRE TREAD SEPARATED FROM THE WHEEL. THE TIRE WAS A FIRESTONE, STEET TEX, AT#P265 75R16. *AK

Electrical System
Filed Jun 18, 2003CA

ELECTRICAL SOCKET INSIDE THE VEHICLE WILL COME ON AND OFF INTERMITTENTLY. *AK

Tires
Filed May 22, 200330,000 milesIN

THE SIDEWALL/TREAD OF ONE OF MY FRONT TIRES LOOKED AS IF IT WERE IN THE EARLY STAGES OF TREAD SEPARATION AS INDICATED BY A CRACK OR LINEAR INDICATION THAT EXTENDED ALMOST 75% AROUND THE PERIMETER WHERE THE SIDEWALL MET THE TREAD AREA. THERE WERE ALSO NUMEROUS OTHER AREAS OF NOTABLE SEPARATION THAT APPEARED TO BE A RESULT OF THE RUBBER MATERIAL BEING TOO DRY PERHAPS. I CALLED FORD AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT AND REFERRED ME TO THIS SITE. BEFORE FAILURE OCCURRED WITH MY FAMILY IN THE VEHICLE, I INSTALLED ALL FOUR NEW TIRES, MODEL MICHELIN LTX M/S THAT I PURCHASED FROM COSCO. THIS IS A 2001 FORD EXCURSION WITH APPROX 30,000 MILES ON IT AT THE TIME. UNFORTUNATES, I WASN'T REALLY THINKING AT THE TIME AND DID NOT HAVE THE TECHNICIANS AT COSCO SAVE THE OLD TIRES FOR ME. *NLM

Power Train › Automatic Transmission
Filed May 22, 2003NC

WHILE DRIVING, THE SECOND GEAR IN THE TRANSMISSION FROZE UP. *JB

Suspension
Filed May 14, 200355,500 milesTX

SHOCK BROKE IN HALF AND SEVERED THE BRAKE LINE AND VEHICLE COULD NOT BE STOPPED. ALSO, DAMAGED WINDSHIELD WIPER MOTOR. REPORTED TO FORD. *NLM

Air Bags › Frontal
Filed Apr 9, 2003CA

WHILE DRIVING THE VEHICLE WAS REAR ENDED. AS A RESULT THE DRIVER LOST CONTROL OF THE VEHICLE AND HIT SOME TREES. NONE OF THE AIR BAGS DEPLOYED. THE DEALER HAS BEEN NOTIFIED. *NLM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/ModuleCrash
Filed Apr 7, 200330,000 milesFL

THE ROTORS ON MY 2001 FORD EXCURSION KEEP WARPING AND REQUIRED PERIODIC TURNING AND/OR REPLACEMENT. AS OF 40,000 MILES. ON ONE OCCASION, THE CALIPER & ABS SENSOR FAILED, SEIZING THE FRONT WHEEL AND CAUSING AND INCIDENT ON A SNOW COVERED ROAD. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Ford Excursion → · Every Excursion year → · How the figures are calculated →