Page 2 of 11 · complaints 51–100 of 543

1997 Ford Escort complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Suspension › Rear › Springs
Filed Dec 3, 2004MA

REAR SUSPENSION SPRING FAILURE. *AK

Air Bags › Frontal › Sensor/Control Module
Filed Dec 1, 2004CA

AIR BAG LIGHT ILLUMINATED. CONSUMER HAD THE PROBLEM BEFORE. CONTACTED THE FORD DEALER, BUT PROBLEM RECURRED.*AK

Engine and Engine Cooling › Engine
Filed Nov 24, 2004KY

HEAD GASKET FAILURE ON 1997 FORD ESCORT SW. *NM

Vehicle Speed ControlCrash2 injured
Filed Nov 22, 200445,000 milesIN

THE VEHICLE ACCELERATED AND LURCHED FORWARD WHILE PULLING INTO A PARKING SPACE, CAUSING THE VEHICLE TO HIT A BRICK WALL. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES, AND WAS TRANSPORTED TO THE LOCAL HOSPITAL. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. *AK

Electrical System › Wiring › Interior/Under Dash
Filed Nov 11, 200482,610 milesIN

INITIAL PROBLEM WAS THAT HEATER BLOWER WOULD NOT OPERATE. WHEN BROUGHT TO THE DEALER, THEY DETERMINED THAT THERE HAD BEEN AN ELECTRICAL MELT-DOWN ON A COMPONENT AND STATED THAT WE WERE FORTUNATE THAT WE HAD NOT HAD A FIRE. THEY REMOVED AND REPLACED THE MOTOR RESISTOR AND CONNECTOR. I AM REPORTING THIS BECAUSE WHEN I CHECKED FOR COMPLAINTS REGARDING ESCORTS, THERE WERE MANY OTHERS THAT DID HAVE FIRES DUE TO WIRING/ELECTRICAL PROBLEMS. *JB

Power Train › Automatic Transmission
Filed Nov 8, 2004101,000 milesNY

CONSUMER STATED VEHICLE WILL NOT SHIFT GEARS PROPERLY. DEALER INDICATED TRANSMISSION MALFUNCTIONED. *AK

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Nov 4, 2004OH

WHILE DRIVING AND STOPPING AT A STOP SIGN AIR BAG DEPLOYED. VEHICLE STARTED TO SMOKE, AND THE HEATER COIL WENT OUT. THERE WAS ANTI FREEZE ALL OVER THE FLOOR OF THE VEHICLE, AND THE AIR BAG BUSTED THE FRONT WINDSHIELD. FORD WILL NOT DO ANYTHING TO HELP THE CONSUMER.*AK

Air Bags › Frontal1 injured
Filed Nov 3, 2004OH

WHILE DRIVING 10 MPH BOTH FRONTAL AIR BAGS DEPLOYED INADVERTENTLY. THIS CAUSED THE DRIVER TO SUSTAIN MINOR INJURIES. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. *AK

Air Bags › Frontal
Filed Oct 13, 2004111,000 milesIL

THE AIR BAG DEPLOYED INADVERTENTLY. *JB

Electrical System › Horn
Filed Sep 29, 200423,000 milesPA

THE HORN STUCK WHEN IN USE. CONSUMER HAD TO UNHOOK THE HORN FROM THE BATTERY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Air Bags › Frontal
Filed Sep 14, 2004TX

DEALERSHIP AND MANUFACTURER WONT HONORING THE NHTSA RECALL 02V323000. CERTAIN PASSENGER VEHICLES, THE INTEGRATED AIR BAG MONITOR (IABM) CAN BE CONTAMINATED WITH WATER OR OTHER LIQUIDS AND COULD EXPERIENCE INTERNAL ELECTRICAL SHORT. *AK

Steering › Linkages › Tie Rod Assembly
Filed Sep 10, 2004NY

CONSUMER'S DAUGHTER WAS DRIVING AND VEHICLE SHOOK WHEN IN REVERSE. TOOK VEHICLE TO DEALER, AND THEY TOLD HER TIE RODS WERE DEFECTIVE. ANOTHER DEALER TOLD HER IT WAS THE MOTOR MOUNTS. *AK

Suspension › Rear › Springs
Filed Sep 8, 2004NJ

REPLACEMENT OF REAR SPRINGS ON 1997 FORD ESCORT.*MR THE CONSUMER WANTED AN EXPLANATION AS TO WHY HER 2000 FORD TAURUS WAS RECALLED BUT NOT HER 1997 FOR ESCORT. *JB

Air Bags
Filed Sep 1, 2004NY

CONSUMER RECEIVE RECALL NOTICE 02-S44 REPLACEMENT OF AIR BAGS . DEALER FAILED TO REPAIR THE RECALL. CONSUMER INFORMED MECHANIC THAT THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER STATED THAT THE LIGHT WAS NOT ON BEFORE RECALL REPAIRS WERE DONE. SERVICE MANAGER TAMMY. *AK

Electrical System
Filed Aug 27, 2004MI

UPON TURNING THE VEHICLE ON IT STALLED . TRIED STARTING IT AGAIN AND IT BLEW UP, BURNING COMPLETELY TO THE BACK SEAT OF THE VEHICLE. THERE WERE NO WARNINGS OR INDICATIONS. *AK

Electrical System › Wiring › Interior/Under DashFire
Filed Aug 27, 200474,458 milesNE

WHILE DRIVING AT 15 MPH CONSUMER TURNED THE HEATHER ON TO WARM UP THE VEHICLE AND SUDDENLY VEHICLE CAUGHT ON FIRE. FLAMES AND HEAVY SMOKE CAME FROM UNDER THE DASHBOARD. *AK

Electrical System › Wiring › Front UnderhoodFire
Filed Aug 26, 200499,000 milesMI

AFTER PARKING THE VEHICLE FOR A FEW SECONDS VEHICLE CAUGHT ON FIRE FROM UNDER THE HOOD NEAR THE FIREWALL. LOCAL FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. DEALER WAS NOT NOTIFIED. *AK

Electrical System › WiringFire
Filed Aug 24, 200499,000 milesMI

CAR STALLED TRY TO RESTART CAR CAUGHT ON FIRE, NOW TOTAL LOSS. *AK

Electrical System › Wiring › Interior/Under DashFire
Filed Aug 16, 200472,000 milesWI

WHEN THE VEHICLE WAS PARKED, THE CONSUMER NOTICED SMOKE WAS COMING FROM THE VEHICLE, WHIC EVENTUALLY CAUGHT ON FIRE. THE CONSUMER CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE FIRE DEPARTMENT INFORMED THE CONSUMER THAT THE FIRE WAS ELECTRICAL, AND STARTED UNDER THE DASHBOARD. *AK *SC *JB

Electrical System › Wiring
Filed Aug 3, 200498,000 milesME

WIRING HARNESS BREAK IN WAGON HATCH CAUSING ALL ELEC. COMPONENTS TO MALFUNCTION, LSO ENGINE UNABLE TO SHUT OFF(WITH KEY REMOVED FROM IGNITION). *AK

Air Bags › Frontal
Filed Aug 3, 200484,440 milesSC

AIRBAG DEPLOYED AFTER RECALL REPAIRS BY FORD (NOTIFICATION AND VERIFICATION OF NOTICE AND REPAIR ARE IN OUR POSSESSION) RESULTING IN BURNS TO PASSENGER ON FOREARMS (DUE TO INFLATION OF BAG), BROKEN WINDSHIELD AND DASH IS MESSED UP. NO ACCIDENT OCURRED OR OBJECT HIT. CAR WAS MOVING AT 15 MPH (MAX) AT DEPLOYMENT. FORD DECLARES "NO" RESPONSIBILITY DUE TO EXCESS MILEAGE (84,440). I DIDN'T REALIZE THERE IS A "MILEAGE LIMITATION" ON SAFETY!*AK

Air BagsCrash1 injured
Filed Jul 13, 2004GA

MY CLIENT, AKRUARIA WRIGHT WAS DRIVING HER 1997 FORD ESCORT LX SEDAN SOUTH ON GA HWY 300, WHEN BOTH THE DRIVER AND PASSENGER AIRBAGS SPONTANEOUSLY DEPLOYED. AS NOTED IN THE POLICE REPORT, THERE WAS NO CONTACT OR IMPACT WITH ANY OBJECT OR VEHICLE. THE ROAD THAT SHE WAS ON IS A MAJOR ROAD; IT IS PAVED AND IN EXCELLENT CONDITION. UPON DEPLOYING, THE AIRBAGS FORCED THE DASH UP AND BUSTED THE WINDSHIELD. THE AIRBAGS, AS THEY DEPLOYED, MADE CONTACT WITH MS. WRIGHT'S FACE, ARMS, HANDS, AND CHEST. ON HER FACE, ARMS , AND HANDS SHE SUFFERED MINOR BURNS FROM THE CONTACT. SHE ALSO HAS SUFFERED CERVICAL AND THORACIC STRAIN FROM THE CONTACT. AT THIS TIME, THE CAR IS STILL WAITING TO BE REPAIRED. I HAVE CONTACTED THE FORD MOTOR COMPANY IN DEARBORN, MI, BUT AS OF NOW I HAVE NOT HAD A RESPONSE.*AK

Structure › Body › Bumpers
Filed Jul 7, 2004FL

PAINT ON REAR BUMPER IS DEFECTIVE. AT FIRST IT SEEMED TO BE FADING IN ONE SPOT BUT SOON THE COATING CRACKED AND THE SPOT IS GETTING LARGER.

Equipment
Filed Jun 29, 2004MI

I HAVE A 1997 FORD ESCORT THAT IS AT DRBN TOTAL AUTOMOTIVE, 23420 VAN BORN RD.,DBN HTS, MI 48125 FOR A PREVENTATIVE MAINTENANCE ISSUE. REAR MAIN SEAL LEAK (VERY MINOR AT THIS POINT, A LITTLE SPOT ON TRANS) WAS FOUND BY BELLE TIRE (DRBN, MI). DRBN TOTAL REPLACED FRONT PUMP SEAL & REAR MAIN SEAL FOR $486.85 ON 6/5/04. I RETURNED 6/14/04 (STILL LEAKING, BUT NOW ON THE GROUND). THEY KEPT FOR 9 DAYS, CHANGED THE SEAL & PUT A COVER ON THE CRANK. WHEN I PICKED UP, I GOT 5 MINUTES AWAY & THE TRANSMISSION FLUID WAS POURING OUT OF MY CAR & SMOKING. I HAD CAR TOWED IN 6/24/04 & IT IS STILL THERE. THEY ARE NOW PUTTING A SEAL SAVER ON THE MAIN SEAL. THE MANAGER OF THE STORE ADVISED ME THAT THEY DID NOT KNOW WHAT ELSE TO DO & THEY TALKED TO THE DEALER OF THE CAR. THE DEALER CLAIMS THEY HAVE NEVER HAD THIS PROBLEM WITH AN ESCORT BEFORE. DRBN TOTAL SAYS THEY WILL GIVE ME MY MONEY BACK IF THEY CAN'T FIX IT. I DISAGREE WITH THAT BECAUSE I CAME IN THERE WITH MONEY & A CAR THAT WAS RUNNING WITH A PROBLEM THAT SHOULD HAVE BEEN TAKEN CARE OF WITHOUT KEEPING MY CAR FOR 3 GOING ON 4 WEEKS (OFF AND ON) & DESTROYING MY TRANSMISSION. I AM HANDICAPPED & WORK & I WAS RECOMMENDED THIS STORE BY A USMA AUTOMOTIVE MEMBER & I PRIDE MYSELF IN KEEPING UP MY MAINTENANCE ON MY CAR. NOW I'M STUCK, PLEASE HELP!*AK

Air Bags › Frontal › Sensor/Control Module
Filed Jun 29, 2004IL

LAST MAY 23RD 2003 I HAD THE MY CAR RECALLED FOR THE RECALL #02V323000. THIS WEEK MY AIR BAG MONITOR LIGHT WAS BLINKING. DIAGNOSTIC CODE 52. THE INTEGRATED AIRBAG MONITOR(IABM) FAILED. ONLY ONE YEAR LATER, THE IABM FAILS, AND THE RECALL DOESN'T COVER THE IABM, BUT JUST A SHIELD AND GREASE. SHOULDN'T THE RECALL COVER THE FAILING INTEGRATED AIR BAG MONITOR.*AK

Wheels › Rim
Filed May 30, 2004105,000 milesCA

DEFECTIVE WELDS ON THE ORIGINAL RIMS OF THE WHEELS CAUSING TIRE DEFLATION BECOMING A SAFETY CONCERN AT ANY SPEED. THESE FAILURES WERE CAUGHT PRIOR TO ANY POSSIBLE ACCIDENT. TWO WHEELS HAVE FAILED THROUGH THE WELDS ON THE ORIGINAL STEEL RIMS. THESE WERE FOUND BY COSTCO, TIRE REPAIR SERVICES AND SO DOCUMENTED AT THE CHULA VISTA, CA. LOCATION. *LA

Power Train › Axle Assembly
Filed May 24, 2004100,000 milesCA

CONSUMER COMPLAINED ABOUT TRANSMISSION AXLE SLIPPAGE AND DEFECTIVE BRAKE PROBLEMS. VEHICLE VIBRATED WHEN ACCELERATING. CONSUMER HAD THE VEHICLE INSPECTED BY A PRIVATE MECHANIC. *AK

Engine and Engine Cooling › Engine
Filed May 7, 2004NY

WHILE DRIVING 55 MPH VEHICLE STALLED. CONSUMER WAS UNABLE TO PULL OFF THE ROAD. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT ENGINE FAILED. *AK

Engine and Engine Cooling
Filed May 7, 200480,000 milesNY

WHILE DRIVING 35 MPH ENGINE VALVE GUIDE DROPPED. AS A RESULT, ENGINE WAS DESTROYED. *AK

Vehicle Speed Control › Accelerator PedalCrash
Filed Apr 23, 2004AZ

INTERMITTENTLY SUDDEN ACCELERATION OCCURRED WHILE DRIVING OR BRAKING. THIS RESULTED IN A REAR END COLLISION. ALSO, WHILE THE MECHANIC WAS TEST DRIVING THE VEHICLE, SUDDEN ACCELERATION OCCURRED, WHICH RESULTED IN FRONT BUMPER DAMAGE. MECHANIC REPLACED SEVERAL COMPONENTS, BUT THE PROBLEM STILL OCCURRED. DEALERSHIP WAS CONTACTED AND PERFORMED A EEC TEST, IN WHICH ,THE DTC CODE WAS PU1143, BAD PURGE FUEL. INTAKE AIR HOSE WAS LOOSE. DEALERSHIP TIGHTENED THE CLAMP, AND A SENSOR WAS REPLACED. SUDDEN ACCELERATION OCCURRED 3 TIMES AFTER THE DEALERSHIP SERVICED THE VEHICLE. *AK

Exterior Lighting › Headlights
Filed Apr 19, 2004FL

WHILE DRIVING AT NIGHT CONSUMER NOTICED THAT THE HEADLIGHTS WERE DIM. THE PLASTIC LENS THAT COVERED THE HEADLIGHTS WAS FROSTED. THIS CAUSED POOR VISIBILITY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. *AK

Air Bags › Frontal › Sensor/Control Module
Filed Apr 12, 2004CA

CONSUMER DIDN'T WANT TO LEAVE HIS VEHICLE FOR TWO-THREE DAYS TO HAVE RECALL WORK PERFORMED. *PH (RECALL #023V23000) *JB

Air Bags › Frontal › Sensor/Control Module
Filed Apr 2, 200497,000 milesPA

RECALL #02V323000 - FORD ESCORT. LAST MAY 2003 I HAD THE MY CAR RECALLED FOR THE ABOVE. THIS WEEK MY AIR BAG MONITOR LIGHT WAS BLINKING - BLINK CODE 5-2. THE INTEGRATED AIR BAG MONITOR(IABM) FAILED - BLINK CODE 5-2. WITHIN 12 MONTHS AND 12,000 MILES OF THE RECALL MY IABM FAILS, AND THE RECALL DOESN'T COVER THE IABM, BUT JUST A SHIELD AND GREASE. SHOULDN'T THE RECALL COVER THE FAILING INTEGRATED AIR BAG MONITOR. *JB

Air Bags › Frontal › Sensor/Control Module
Filed Mar 9, 2004CA

AIR BAG WARNING INDICATOR ILLUMINATED, AND VEHICLE WAS TAKEN TO THE DEALER. MECHANIC DETERMINED THAT WATER GOT INTO THE AIR BAG SYSTEM, AND DAMAGED IT AND WIRING HARNESS. DEALER INFORMED CONSUMER THAT VEHICLE WAS UNDER RECALL 02V323000, BUT THE DAMAGED PARTS WERE NOT COVERED UNDER THIS RECALL. CONSUMER INDICATED HE NEVER RECEIVED A RECALL NOTICE FROM THE MANUFACTURER. *AK

Air Bags › Frontal › Sensor/Control Module
Filed Mar 7, 200466,000 milesFL

NHTSA CAMPAIGN ID NUMBER: 02V323000 WHEN I RECEIVED THE LETTER FROM FORD IT SAID THAT THE RECALL WAS FOR THE AIR BAG MODULE. IT DID NOT SAY ANYTHING ABOUT JUST PUTTING A PLASTIC COVERING OVER THE MODULE. THE MODULE IN MY CAR WAS ALREADY SHORTED OUT AND IS NO GOOD. I MADE A COMPLAINT ABOUT HIS IN EARLY 2002. I SPOKE WITH AN NHTSA INVESTIGATOR ABOUT THIS PROBLEM AND MONTHS LATER IS WHEN THE RECALL HAPPENED. BUT IT NOT EVEN A RECALL FOR A FIX TO THE PROBLEM I ALREADY HAD. KEEPING THE WATER OUT OF A BAD MODULE IS NOT HELPING ME AT ALL. I WAS UNDER THE IMPRESSION THAT THE MODULE WOULD BE REPLACED. HOW CAN THE DEALER SEE THAT THE AIR BAG MODULE IS SHORTED OUT AND JUST PUT A PLASTIC COVERING ON IT AND GIVE IT BACK TO US WITH THE AIR BAG LIGHT STILL ON? *JB

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Mar 3, 2004100,000 milesAZ

MANUFACTURER'S RECALL 02544 CONCERNING HEATER CORE FAILURE. HEATER CORE FLUID DRIPPED ON THE AIR BAG MODULE, CAUSING A SHORT. VEHICLE WAS REPAIRED ONCE, BUT THE PROBLEM RECURRED. *AK

Air Bags › FrontalCrash3 injured
Filed Feb 19, 2004WA

WHILE DRIVING 35 MPH THE VEHICLE IN FRONT OF THE CONSUMER SUDDENLY CAME TO A COMPLETE STOP. AS A RESULT THE DRIVER REAR ENDED THE VEHICLE. THE CONSUMER STATED THAT NEITHER OF THE FRONTAL AIR BAGS DEPLOYED WHICH RESULTED IN SOME INJURIES. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER. *NM

Suspension › Front › Control Arm › Lower Arm
Filed Jan 23, 2004100,000 milesWA

THE VEHICLE EXPERIENCED A PROBLEM WITH THE LOWER CONTROL ARM. THE VEHICLE WAS PURCHASED USED, AS IS. HOWEVER, THE OWNER WAS TOLD THAT IF THERE WERE ANY SAFETY FEATURES THAT WERE EFFECTED, THE DEALERSHIP WOULD REPAIR. THE DEALERSHIP REFUSED TO PAY FOR TOWING THE VEHICLE BACK TO THEIR LOT. PROVIDE FURTHER DETAILS. *JB

Air Bags › Frontal1 injured
Filed Jan 22, 2004100,000 milesCA

WHILE ATTEMPTING TO START THE VEHICLE PASSENGER'S SIDE AIR BAG DEPLOYED. AS A RESULT, CONSUMER SUSTAINED FACIAL INJURIES. ONE WEEK LATER CONSUMER RECEIVED A RECALL NOTICE FROM THE MANUFACTURER.*AK

Suspension › Rear › Springs › Coil Springs
Filed Jan 19, 200440,000 milesPA

1997 FORD ESCORT SW REAR SPRING BREAKAGE. *CB

Suspension › Rear › Springs › Coil Springs
Filed Jan 19, 200430,000 milesPA

TOOK CAR (1997 FORD ESCORT) TO SHOP FOR ROUTINE STATE INSPECTION AND WAS INFORMED THAT THE RIGHT REAR COIL SPRING WAS BROKEN AND WOULD NEED TO BE REPLACED TO PASS INSPECTION. I WAS VERY SURPRISED SINCE THE CAR ONLY HAS 30,000 MILES ON IT AND HAS BEEN DRIVEN VERY CONSERVATIVELY. MECHANIC STATED THAT PREMATURE FAILURE OF REAR SUSPENSION COIL SPRINGS WAS A COMMON PROBLEM WITH FORD ESCORTS. REQUEST GOVERNMENT INTERVENTION TO MAKE FORD CO. REIMBURSE CONSUMER EXPENSE CAUSED BY FAULTY COIL SPRINGS. *CB

Air BagsFire
Filed Jan 15, 2004124,000 milesKY

LAST THURSDAY MY HUSBANDS 1997 FORD ESCORT CAUGHT FIRE, AND WE THINK IT WAS BECAUSE OF A FAULTY AIR BAG SENSOR. IT HAD BEEN PREVIOUSLY RECALLED, AND WE TOOK IT TO THE LOCAL FORD DEALER AND HAD THE PROBLEM CORRECTED. BUT EVERYTHING THAT HAPPENED FELL IN EXACTLY WITH WHAT THE RECALL LETTER SAID WOULD HAPPEN IF WE DIDN'T GET IT FIXED. WE WOULD LIKE THIS MATTER FURTHER INVESTIGATED BECAUSE WE FEEL THAT THE FORD DEALERSHIP ONLY INSTALLED ANOTHER FAULTY AIR BAG SENSOR INTO OUR CAR INSTEAD OF FIXING IT LIKE THEY WERE SUPPOSED TO. NEITHER MY HUSBAND OR I WERE INJURIED WHEN THE CAR CAUGHT FIRE, BUT THAT WAS ONLY BY THE GRACE OF GOD. IF WE CAN PREVENT THIS FROM HAPPENING TO SOMEONE ELSE THEN WE SHOULD.

Suspension
Filed Jan 15, 200476,498 miles00

BOTH BACK REAR COIL SPRINGS ARE BROKEN. MY CAR HAS NEVER TOWED ANYTHING, AND THERE WAS NEVER ANY EXCESSIVE WEIGHT IN THE BACK SEAT. WHY WOULD THESE BREAK? THIS HAS WAY TO LITTLE MILEAGE TO HAVE THIS PROBLEM. FORD IS RECALLING TAURUS AND VOYAGERS....WHAT ABOUT ESCORT. PLEASE CONTACT ME AT [XXX] (NIGHT) OR [XXX] EXT [XXX] (DAYTIME). I WOULD HOPE THAT FORD WOULD FIX THIS PROBLEM AND START RECALLING THE FORD ESCORTS. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System › WiringFire
Filed Dec 29, 2003AL

CONSUMER STATED WHEN VEHICLE WAS PURCHASED 3 MONTHS AGO AIR BAG LIGHT WAS ON AND LATER WENT OFF. ON DECEMBER 22, 2003, THE AIRBAG LIGHT CAME ON UPON STARTING , AND THEN AIR BAGS DEPLOYED, AND SMOKE BEGAN TO COME OUT OF THE DASH. VEHICLE CAUGHT ON FIRE AND WAS TOTALED. THE FIRE DEPARTMENT STATED FIRE WAS DUE TO A SHORT IN A WIRE. *AK

Suspension › Rear › Springs
Filed Dec 28, 2003121,100 milesNJ

1997 FORD ESCORT HAD BOTH REAR SPRINGS BROKEN AT THE SAME PLACE. HAD THEM REPLACED BY MECHANIC WHO TOLD ME THEY SHOULD HAVE NEVER BROKEN. I WANT FORD TO BE ACCOUNTABLE FOR THIS AND REIMBURSE ME FOR THE REPAIR. IF 1 SPRING WAS BROKEN THEN I COULD SEE IT BEING POSSIBLE, BUT BOTH AT THE SAME PLACE???? THEY WERE MANUFACTURED POORLY. *AK

Air Bags › Frontal › Sensor/Control ModuleFire
Filed Dec 16, 2003150,000 milesTX

PRIOR TO HAVING RECALL# 02V323000 PERFORMED FOR THE AIR BAG MONITOR, WHILE DRIVING ON THE INTERSTATE FLAMES STARTED COMING FROM UNDERNEATH THE DASHBOARD. THE FIRE BURNED THE ENTIRE DASHBOARD AND IT'S COMPONENTS. *JB

Exterior Lighting › Headlights
Filed Dec 9, 2003TN

WE HAVE A 1997 FORD ESCORT, AND THE PLASTIC LENS THAT COVERS THE HEADLIGHTS IS EXTREMELY FROSTED. THIS MEANS WHEN DRIVING AT NIGHT, THE AMOUNT OF LIGHT OUTPUT BY THE HEADLIGHTS IS REDUCED, LIMITING THE VISIBILITY OF THE ROAD IN FRONT OF THE VEHICLE WHICH COULD BE HAZARDOUS. WHEN THE BRIGHT LIGHTS ARE TURNED ON, THE ADDITIONAL LIGHT OUTPUT IS SMALL, ONCE AGAIN DUE TO THE FROSTED LENS ON BOTH HEADLIGHTS. I HAVE NOTICED THIS ON ANOTHER ESCORT, AND NO DOUBT IT EXISTS ON OTHERS. A LOCAL AUTO REPAIR SHOP SAYS IT IS A DEFECT. THE PLASTIC LENS SHOULD REMAIN CLEAR. I BELIEVE FORD SHOULD REPLACE THEM. THEY SHOULD REMAIN FREE OF ANY HAZE FOR THE LIFE OF THE VEHICLE. I CHECKED AND TO REPLACE BOTH, IT WOULD COST I BELIEVE SOMETHING LIKE $250 OR $300 DOLLARS! *AK

Air BagsFire
Filed Dec 2, 2003NY

VEHICLE'S AIR BAGS DEPLOYED AND DASHBOARD CAUGHT ON FIRE WHILE PARKED IN A LOCAL GARAGE.*MR THE AIR BAG LIGHT WAS COMING ON AND OFF THE REMAINED ON. CONSUMER ALLOWED THE VEHICLE TO COOL AFTER SMELLING SMOKE. A TROOPER RECOMMENDED HAVING THE VEHICLE TOWED. THE VEHICLE WAS AT A LOCAL GARAGE LOCKED UP WHEN THE FIRE OCCURRED. THE WINDSHIELD SHATTERED DUE TO THE HOT TEMPERATURE. THE FIRE DEPT. FOUND THE VEHICLE WAS UNDER RECALL FOR DEFECTIVE AIR BAGS. *PH

Air Bags › Frontal › Sensor/Control ModuleFire
Filed Nov 7, 2003NY

MY 1997 ESCORT NOT ONLY HAD DEFECTIVE AIRBAG DEPLOYMENT BUT CAUGHT ON FIRE. MY VEHICLE IS A TOTAL LOSS. HOW RARE IS THIS OCCURANCE? FORD IS ONLY WILLING TO GIVE ME THE TRADE IN VALUE FOR MY VEHICLE NOT THE REPLACEMENT COST. SEEMS LIKE THE CONSUMER IS THE LOSER AGAIN. I WAS NEVER NOTIFIED OF THIS RECALL. MY DAUGHTER WAS DRIVING THE CAR AND COULD HAVE BEEN KILLED WHEN THE BAGS DEPLOYED AND THE DASH WAS ALREADY ON FIRE. THE FIRE WAS SO SEVERE IT SHATTERED THE WINDSHIELD AND MELTED THE ENTIRE DASH. *LA

Exterior Lighting › Headlights
Filed Oct 13, 2003FL

HEADLIGHT LENS DULL, CLOUDY. HEADLIGHTS ARE NOT AS BRIGHT AS THEY SHOULD BE. *LA

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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