Page 4 of 11 · complaints 151–200 of 543

1997 Ford Escort complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Seats › Front Assembly › Recliner
Filed Apr 25, 2003CT

THE DRIVER'S SEAT REMAINS IN THE DOWN POSITION ONLY. *JB

Air Bags
Filed Apr 23, 200380,000 milesAL

CONSUMER WAS PROCEEDING THROUGH A GREEN LIGHT WHEN ANOTHER CAR TRAVELING ABOUT 40 MPH HIT THE CONSUMERS VEHICLE. THE CONSUMERS CAR WENT INTO A SPIN. NONE OF THE AIRBAGS DEPLOYED. *NLM

Air Bags › Frontal › Sensor/Control ModuleFire
Filed Apr 21, 2003TX

THE CONSUMER RECEIVED A RECALL NOTICE 02V323000 WHICH WAS REMEDIED ON 4-6-03, HOWEVER ON 4-7-03, WHILE DRIVING, THERE WAS A "BURNING" SMELL AND SMOKE COMING THE FROM DASHBOARD AREA. THE CONSUMER PULLED OVER AND WHEN HE RETURNED FOR VEHICLE THE NEXT DAY, IT CAUGHT FIRE DUE TO A COOLANT LEAK ONTO THE AIRBAG FRONTAL CONTROL MODULE. *JB

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Apr 17, 200350,000 milesKS

SINCE VEHICLE WAS PURCHASE IN 1999 THE CONSUMER HAS REPLACED FOUR DEFECTIVE HEATER CORES. THE FIRST FAILURE IN 04/01 RESULTED IN DAMAGE TO THE AIRBAG MODULE DUE TO LEAKAGE FROM THE HEATER CORE. THE MOST RECENT FAILURE WAS IN 10/02. NLM

Visibility › Glass, Side/Rear
Filed Apr 16, 2003LA

THE REAR WINDOW ON MY 1997 FORD ESCORT SHATTERED WHILE THE CAR WAS UNDER THE CARPORT. THE WINDOW EXPLODED FROM THE INSIDE. THE INCIDENT HAPPENED AT APPROXIMATELY 7:30 P.M. CDT. THERE WAS NO PRIOR STRUCTURAL DAMAGE TO THE WINDOW. THERE WAS NO VANDALISM INVOLVED, MONROE POLICE DEPT. WAS CALLED AND THEY FOUND NO EVIDENCE OF A CRIMINAL ACT. ON OBSERVING THE WINDOW, THE OFFICERS COMMENTED THAT THE WINDOW SHATTERED FROM THE INSIDE. THERE SEEMS TO HAVE BEEN A STRUCTURAL DEFECT IN THE WINDOW. *NLM

Power Train › Automatic Transmission
Filed Apr 11, 200380,000 milesCA

I HAVE A 1997 FORD ESCORT. AT APPROXIMATELY. 37,000 MILES THE TRANSMISSION REQUIRED SERVICE. TOOK CAR TO BOARD FORD IN WHITTIER, CA. TWO DAYS AFTER SERVICE THE TRANSMISSION FAILED. BOARD FORD ALLOWED AN ESP FOR POWER TRAIN AND REPLACED TRANSMISSION. AT TIME OF REPLACEMENT, BOARD FORD INDICATED THE NEW POWER TRAIN WAS WARRANTED FOR 75,000 MILES. AT APPROXIMATELY 45,000 MILES ON THE NEW POWER TRAIN, IT LITERALLY EXPLODED FROM THE INSIDE OUT (COMPLETELY CRACKED THE CORE). CALLED BOARD FORD AND FORD MOTOR AND WAS TOLD THAT BECAUSE THE CAR HAS 80,000 MILES ON IT, THE POWER TRAIN WASN'T WARRANTED EVEN THOUGH THE POWER TRAIN ONLY HAS 45,000.00 MILES ON IT.*JB

Air Bags
Filed Apr 9, 2003NM

THE CONSUMER VEHICLE EXPERIENCED SYMPTOMS OF RECALL 02-V-323-000 WHICH REFERENCED THE AIR BAG MONITOR. THE DEALER REFUSED TO REPAIR THE PROBLEM BECAUSE THE VEHICLE MILEAGE WAS HIGH. *NLM

Electrical SystemFire
Filed Apr 8, 200378,000 milesNC

THE VEHICLE CAUGHT ON FIRE. *JB

Seat Belts › Rear/Other1 injured
Filed Apr 7, 200370,000 milesIL

THE REAR DRIVER'S SIDE SEAT BELT LOCKED AROUND CHILD'S NECK AND ALMOST CAUSED A FATAL INJURY. THE RETRACTOR WOULD NOT RELEASE. *NLM THE REAR DRIVER'S SIDE SEAT BELT LOCKED AROUND CHILD'S NECK AND ALMOST CAUSED A FATAL INJURY. THE RETRACTOR WOULD NOT RELEASE. *MR

Suspension › Rear › Springs › Coil Springs
Filed Mar 31, 200371,000 milesMO

BOTH REAR SPRINGS FOUND BROKEN AT STATE INSPECTION. I WAS INFORMED THAT THIS WAS A VERY COMMON PROBLEM AND IT IS THE FIRST THING THAT THE INSPECTORS LOOK AT BECAUSE OF THIS. EVIDENTLY VERY WELL KNOWN IN THE TRADE. WHAT CAN I DO ABOUT IT. EVIDENTLY THIS OCCURRED "QUITE AWHILE AGO". I NOW HAVE TO SPEND $250.00 TO FIX IT. IF THIS IS THAT COMMON WHY HAS FORD EVIDENTLY CHOSEN TO IGNORE THIS PROBLEM? *NLM

Electrical System › Ignition
Filed Mar 27, 200366,000 milesMO

THE KEYS BECAME STUCK IN THE IGNITION WHILE IN USE. THE MECHANIC WAS UNABLE TO GET THE KEYS OUT OF THE IGNITION, WHICH HAVE BEEN STUCK IN THE IGNITION FOR THE PAST 2 MONTHS. *JB

Engine and Engine Cooling › EngineFire
Filed Mar 27, 2003NM

THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. *JB

Air Bags › Frontal › Sensor/Control Module
Filed Mar 27, 2003CA

THE HORN FAILED TO OPERATE, THERE WAS A RECALL REGARDING THE AIR BAG SENOR CONTROL MODULE. *JB

Air Bags › Frontal › Sensor/Control Module
Filed Mar 27, 2003CA

THE AIR BAG LIGHT ILLUMINATED ON THE DASH BOARD, THERE WAS A RECALL REGARDING THE ISSUE. *JB

Air Bags › Frontal › Sensor/Control Module
Filed Mar 27, 2003CA

CONSUMER RECEIVED A RECALL NOTICE REGARDING THE AIR BAG SENSOR CONTROL MODULE, HOWEVER THE DEALER STATED NO PARTS WERE AVAILABLE.*JB

Electrical System
Filed Mar 23, 200387,000 milesCA

THE PLASTIC LIGHT BULB SOCKET FOR MY CENTER HIGH MOUNT STOP LAMP (CHMSL) HAS REPEATEDLY MELTED CAUSING THE CHMSL TO NOT WORK. I HAVE GONE THROUGH TWO (2) SOCKETS AND THEY HAVE BOTH FAILED IN THE SAME MANNER. *JB

Air Bags › FrontalCrash
Filed Mar 20, 2003VT

WHILE DRIVING 30 MPH THE CONSUMERS VEHICLE SLID ON ICE AND COLLIDED WITH ANOTHER CAR. NEITHER THE FRONT DRIVER NOR PASSENGER AIR BAGS DEPLOYED. *NLM

Exterior Lighting › Headlights
Filed Mar 18, 200350,000 milesFL

THE VEHICLE'S HEADLIGHTS WERE DULL WHICH IMPAIRED THE DRIVERS VISION. THE DEALER HAS BEEN NOTIFIED. *NLM

Air Bags › FrontalCrash1 injured
Filed Mar 14, 2003120,000 milesNJ

I WAS BURNED ON MY RIGHT HAND (3 FINGERS AND THUMB) DUE TO BOTH AIR BAGS HAD DEPLOYED. NO ONE WAS IN THE PASSENGER SEAT. *JB

Air BagsCrash
Filed Mar 10, 200370,000 milesNC

THE VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE AIR BAGS DID NOT DEPLOY.*JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 10, 2003NY

THE VEHICLE STALLED WITHOUT WARNING, THE DEALER REPLACED THE FUEL PUMP.*JB

Suspension › Rear › Springs
Filed Mar 7, 2003VT

BROUGHT MY CAR IN FOR THE WIRING RECALL AND I TOLD THE DEALER THAT THERE WAS SPARK KNOCKING IN THE ENGINE WHEN IT FIRST STARTS AND UNDER HARD ACCELERATION. WHEN I DRIVE INTO MY PARENTS DRIVE WAY MY PARENTS TELL ME THAT THEY KNOW I AM THERE BECAUSE OF THE RADIO INTERFERENCE ON THE TV SCREEN. I KNOW A LOT ABOUT ELECTRICITY AND I KNOW THAT THIS IS CAUSED BY NOISE AND OR SHORTS, BAD CONNECTIONS WHAT HAVE YOU. I AM VERY CONCERNED ABOUT THIS BECAUSE I KNOW THAT THE CAR HAS RESISTOR PLUGS. WE HAVE ALSO REPLACED THE COMPUTER ONCE AND NOW THIS RECALL THING! WE ALSO HAD TO REPLACE THE REAR SPRINGS. WHEN ITS REALLY COLD OUT AND GO TO START THE CAR THE STARTER DOES NOT DISENGAGE AND GRINDS ON THE FLY WHEEL. IT TAKES FOREVER FOR IT TO WARM UP AND IT DOES NOT RARELY EVER WARM UP WHEN ITS IDLING YOU HAVE TO DRIVE IT TO GET ANY HEAT. BUT OVERALL ITS ONLY LEFT MY WIFE STRANDED ONCE. THAT'S BETTER THAN OUR LAST VEHICLE!! BUT NOW I WONDER IF THIS CAR IS A TICKING TIME BOMB WAITING TO HAPPEN. FORD MAY NOT BE MY NEXT CHOICE OF VEHICLE IN THE FUTURE THAT IS IF IT DOESN'T KILL ME FIRST! *JB

Air Bags › Frontal › Sensor/Control Module
Filed Mar 5, 2003AZ

THE AIR BAG EXPERIENCED AN ELECTRICAL SHORT AS A RESULT OF THE WATER CONTAMINATION TO THE INTEGRATED AIR BAG MONITOR. CONSUMER THEN RECEIVED RECALL 02V323000 REGARDING THAT SPECIFIC DEFECT. THE MANUFACTURER REFUSED TO REPAIR AIR BAG EVEN THOUGH IT MAY DEPLOY WITHOUT WARNING. MANUFACTURER ADVISED THEY WILL ONLY INSTALL THE SHIELD TO PROTECT MONITOR FROM LIQUID CONTAMINATION. DEALER WOULD REPLACE PARTS AND LABOR FREE OF CHARGE.*JB

Air Bags › Frontal › Sensor/Control Module
Filed Mar 5, 2003AZ

THE AIR BAG EXPERIENCED AN ELECTRICAL SHORT AS A RESULT OF THE WATER CONTAMINATION TO THE INTEGRATED AIR BAG MONITOR. CONSUMER THEN RECEIVED RECALL 02 V 3 23000 REGARDING THAT SPECIFIC DEFECT. THE MANUFACTURER REFUSED TO REPAIR AIR BAG EVEN THOUGH IT MAY DEPLOY WITHOUT WARNING. MANUFACTURER ADVISED THEY WILL ONLY INSTALL THE SHIELD TO PROTECT MONITOR FROM LIQUID CONTAMINATION. 8JB

Air Bags › Frontal › Sensor/Control Module
Filed Mar 5, 2003AZ

THE AIR BAG EXPERIENCED AN ELECTRICAL SHORT AS A RESULT OF WATER CONTAMINATION TO THE INTEGRATED AIR BAG MONITOR. CONSUMER THEN RECEIVED RECALL 0 2 V 32 3000 REGARDING THAT SPECIFIC DEFECT. THE MANUFACTURER REFUSED TO REPAIR AIR BAG EVEN THOUGH IT MAY DEPLOY WITHOUT WARNING. MANUFACTURER ADVISED THEY WILL ONLY INSTALL THE SHIELD TO PROTECT MONITOR FROM LIQUID CONTAMINATION. *JB

Air Bags › Frontal › Sensor/Control Module
Filed Mar 5, 2003OH

THE CONSUMER DOES NOT WANT THE AIR BAGS IN HER VEHICLE BECAUSE SHE HAS TO SIT CLOSE TO THE STEERING WHEEL AND THERE WAS A RECENT RECALL REGARDING THE AIR BAGS. *JB

Structure › Body › Hood
Filed Mar 3, 2003OR

THE HOOD FLEW OFF, WHICH CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE.*JB

Service Brakes, Hydraulic
Filed Feb 27, 2003FL

WHEN THE BRAKE WAS APPLIED, THERE WAS A LOUD NOISE.*JB

Power Train
Filed Feb 26, 2003MI

WHEN CONSUMER ATTEMPTED TO PUT THE VEHICLE INTO DRIVE, IT DID NOT MOVE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PUT IN TRANSMISSION FLUID.*JB

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Feb 25, 200360,000 milesAZ

ON THE 1997 FORD ESCORT THE AIRBAG CONTROL MODULE IS INSTALLED DIRECTLY UNDERNEATH THE HEATER CORE. ON MY CAR THE HEATER CORE DEVELOPED A LEAK AND ANTIFREEZE FLOWED OVER THE AIRBAG CONTROL MODULE AND THE ELECTRICAL CONNECTOR ASSOCIATED WITH IT. THIS RESULTED IN BURNT INSULATION ON THE WIRING FOR THE AIRBAG CONTROL AND BLOWING THE ASSOCIATED FUSE. IT CAME VERY CLOSE TO CAUSING A FIRE. THE MAIN PROBLEM WITH THIS IS THAT YOU DO NOT GET INDICATIONS OF AN ANTIFREEZE LEAK UNTIL IT IS TO LATE AND THE AIR BAG SYSTEM IS NO LONGER USABLE.*JB

Air BagsCrash
Filed Feb 24, 2003TX

THE VEHICLE WAS INVOLVED IN SIDE COLLISION, AND THE AIR BAGS FAILED TO DEPLOY.*JB

Air Bags › Frontal › Sensor/Control Module
Filed Feb 24, 2003OH

CONSUMER WAS INFORMED THE PARTS TO PERFORM THE RECALL REGARDING THE AIR BAG SENSOR/CONTROL MODULE WERE ON BACK ORDER. RECALL # 02V323000. *JB

Suspension › Rear › Springs
Filed Feb 22, 2003PA

I TOOK MY CAR INTO MY DEALERSHIP FOR ROUTINE STATE INSPECTION AND WAS INFORMED THAT BOTH REAR SUSPENSION COIL SPRINGS WERE BROKEN AND WOULD NEED TO BE REPLACED. I WAS VERY SHOCKED SINCE CAR HAS NEVER BEEN USED TO HAUL ANYTHING MORE THAN GROCERIES. I WAS TOLD BY THE MECHANIC THIS IS A COMMON PROBLEM AND THEY CHECK FOR IT. I REPORTED THIS TO FORD MOTORS AND WAS FOR THE MOST PART TOLD "SORRY BUT NOT OUR PROBLEM". IT APPEARS FROM THE VARIOUS DEALERS AND FORD MOTORS THAT THIS IS A KNOWN PROBLEM THAT THEY PLAN TO DO NOTHING ABOUT UNLESS FORCED TO BY PEOPLE BEING KILLED OR INJURED. IF THEY CANNOT OWN UP TO POOR WORKMANSHIP, THEN I WILL BE BUYING MY VEHICLES ELSEWHERE.

Air Bags › Frontal › Sensor/Control Module
Filed Feb 21, 2003FL

CONSUMER WAS INFORMED NO PARTS WERE AVAILABLE REGARDING THE RECALL FOR THE AIR BAG SENSOR CONTROL MODULE. RECALL #02V323000.*JB

Air Bags › Frontal1 injured
Filed Feb 21, 2003KS

THE AIR BAGS DEPLOYED WITHOUT IMPACT TO THE VEHICLE.*JB

Air Bags › FrontalCrash
Filed Feb 21, 2003KY

CONSUMER WAS INVOLVED IN A FRONTAL COLLISION, THE AIR BAGS DEPLOYED, HOWEVER THE AIR BAGS DAMAGED THE FRONT WINDSHIELD AND SIDE WINDOW.*JB

Air Bags › Frontal › Sensor/Control Module
Filed Feb 20, 200363,000 milesFL

THE VEHICLE EXPERIENCED A PROBLEM WITH THE AIR BAG MODULE, HOWEVER THE DEALER STATED NO PARTS WERE AVAILABLE.*JB

Engine and Engine Cooling › EngineFire
Filed Feb 19, 200380,000 milesPA

A FIRE ERUPTED UNDER THE HOOD, WHEN THE VEHICLE WAS STARTED.*JB

Suspension › Rear › Springs › Leaf Spring Assembly › Leaf
Filed Feb 14, 2003ME

THE REAR LEAF SPRINGS BROKE, WHICH CAUSED UNEVEN WEAR ON THE REAR TIRES. *JB

Air Bags
Filed Jan 31, 2003CA

WHILE DRIVING THE VEHICLE THE AIRBAG LIGHT WOULD APPEAR. DEALER NOTIFIED. TS

Air Bags
Filed Jan 31, 2003CA

WHILE DRIVING THE VEHICLE THE AIRBAG LIGHT WOULD COME ON. DEALER NOTIFIED.

Suspension › Rear › Springs
Filed Jan 21, 200354,636 milesMI

REAR SPRING BROKE ON A 1997 FORD ESCORT. THIS IS THE 5TH ESCORT OUR AGENCY OWNS THAT HAS HAD BROKEN REAR SPRINGS.

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Jan 20, 2003152,000 milesCA

THE HEATER CORE SPRUNG A LEAK. THIS IS THE SECOND TIME THIS HAS HAPPENED WITHIN 15 MONTHS. I CAUGHT THE PROBLEM BEFORE ANY DAMAGE OCCURED. THE FIRST TIME THERE WAS EXTENSIVE DAMAGE. THE AIR BAG AND PCM MODULES WERE DAMAGED BY THE HEATER CORE LEAK. THERE ALSO WAS A FIRE FROM THE PCM AND AIR BAG MODULE. THIS DAMAGE COST $1500. THE DEALER WILL NOT FIX THE PROBLEM BECAUSE IT IS OUT OF WARRANTY BY 3 MONTHS. I HAVE FOUND OUT THAT THERE ARE MANY CARS THAT ARE EXPIERENCING THIS PROBLEM.

Suspension › Rear › Springs
Filed Jan 18, 200371,919 milesNH

PREMATURE FAILURE OF BOTH REAR SPRINGS, 1997 FORD ESCORT LX, VIN [XXX], RESULTING IN REPLACEMENT OF SPRING ASSY'S AT CUSTOMER COST FOR ALL PARTS, LABOR AND ASSOCIATED PARTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags › Frontal › Driver Side › Inflator Module1 injured
Filed Jan 13, 2003WV

CONSUMER STATED WHILE DRIVING ON THE INTERSTATE, THE FRONT DRIVERS SIDE AIR BAG DEPLOYED ON ITS OWN WITHOUT IMPACT. THE DEALER COMPLETED THE REPAIRS, BASED ON WATER GETTING INTO THE AIR BAG MODULE, THEN INTO THE ELECTRICAL SYSTEM. NHTSA# 02V323000 SCC *JB

Electrical System › Wiring › Interior/Under DashFire
Filed Dec 3, 2002GA

WHILE DRIVING HOME FROM WORK ON 12/1/2002 VEHICLE BEGAN TO SMOKE NEAR DASHBOARD AREA. VEHICLE STALLED AND WAS PUSHED INTO NEARBY PARKING DECK. VEHICLE TOWED TO HOME THE NEXT DAY MUCH TO MY SURPRISE THE ENTIRE DASHBOARD AREA HAD CAUGHT FIRE. WHILE IN DECK AND ENTIRE DASHBOARD AND WIRING SYSTEM COMPLETELY DESTROYED. FRONT WINDOW ALSO SUSTAINED MAJOR FIRE DAMAGE. DT

Exterior Lighting
Filed Nov 25, 2002KS

CONSUMER CALLED COMPLAINING ABOUT THE AIR BAG LIGHT BEEN ON ALL THE TIME ON THE PANEL. DEALER WAS CONTACTED AND STATED THAT THEY DON'T HAVE ANY RECALLS SO THEY CAN'T DO NOTHING. TS

Air Bags
Filed Nov 22, 2002MO

UPON REPLACEMENT OF MY HORN ASSEMBLY, THE DRIVER SIDE AIR BAG LIGHT ON THE DASHBOARD FLASHES. AIR BAG HAS NOT DEPLOYED AND SHOULD HAVE FOLLOWING A MINOR INCIDENT IN WHICH I STRUCK A VEHICLE IN FRONT OF ME. CONCERNED THAT AIR BAG WILL NOT DEPLOY IN A SERIOUS CRASH. DT

Air Bags › Frontal
Filed Nov 19, 2002FL

CONSUMER STATES THAT WHILE DRIVING AIR BAG LIGHT ILLUMINATED. CONTACTED DEALER TO BRING VEHICLE IN FOR DIAGNOSTIC. THE NEXT DAY WHILE DRIVING, VEHICLE BEGAN SMOKING FROM THE STEERING COLUMN AND THEN STALLED. RELATED SAFETY INVESTIGATION EA02008/WATER INGESTION INTO THE AIR BAG MONITOR TS

Vehicle Speed Control
Filed Nov 13, 2002VA

THE CRUISE CONTROL STOPPED WORKING/WORKED 5 TIMES DURING THE WEEKEND OF NOV 11, 2002. THE FIRST TIME IT CAUSED THE SPEEDOMETER TO BE ERRATIC AND THEN IT STARTED WORKING. FROM THE SECOND TIME ON, IT CAUSED THE CHECK ENGINE LIGHT TO COME ON AND STAY ON. THE SECOND TIME IT DIDN'T WORK BUT IT CAUSED THE SPEEDOMETER TO STICK ON 0 AND THE ODOMETER TO STOP WORKING. THE 3RD TIME IT ALSO DIDN'T WORK, BUT IT CAUSED THE SPEEDOMETER TO PEG OUT OVER 120 MPH AND THE ODOMETER STOPPED WORKING. I HAD DECIDED AT THAT POINT TO NOT TRY THE CRUISE CONTROL AGAIN. THE 4TH TIME THE CRUISE CONTROL SEEMED TO KICK IN BY ITSELF FOR A FEW SECONDS, IT CAUSED THE SPEEDOMETER TO BE ERRATIC, AND THEN THE CRUISE CONTROL STOPPED WORKING AGAIN. THE 5TH TIME WAS THE SCARRIEST. IT AGAIN TRY TO KICK IN BY ITSELF, AND THIS TIME IT DISABLED THE GAS PEDAL. DURING THIS ENTIRE TIME I WAS DRIVING THE POSTED SPEED LIMIT OF 65 MPH. I'VE STOPPED DRIVING THE CAR FOR RIGHT NOW. THE CRUISE CONTROL SEEMS TO BE TOO ERRATIC AND I DON'T WANT TO GET IN A ACCIDENT BECAUSE OF IT. DT

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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