2019 Ford Escape complaints

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed or while the vehicle was parked, there was a loud ticking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the flex plate had failed and needed to be replaced, and that additional transmission parts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 112,823.

Rear right passenger seatbelt came apart at the webbing. When my granddaughter tried to buckle her seatbelt it came apart in her hands. This has been confirmed by the dealer, it appears to have been severed but there has been no accidents.

Right side rear passenger seat belt malfunction as it won't retract and when pulling it around your body there is no resistance as it just hangs loose.

The contact owns a 2019 Ford Escape. The contact stated that while coming to a stop, there was an abnormal clanking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and it was determined that the flex plate had failed and needed to be repaired. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 79,545.

I am experience coolant intrusion into cylinder 3 causing the check engine light to come on, when.checked on obd2 system shows a misfire on cylinder 3, multiple checks by service centers all diagnose the coolant intrusion defect on the 2.0 ecoboost engine requiring a long block replacement

The contact owns a 2019 Ford Escape. The contact stated that while driving at 55 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the engine needed to be replaced due to coolant intrusion into cylinder #2. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 74,500.

On 2/12/2026 I was driving in Gordon County, GA. I was going about 25 MPH when I hit a pothole on the right hand side of the road. It resulted in a split wheel/rim on the right front side of my vehicle. It also damaged the wheel/rim on the right hand back side, as well as breaking the shock absorber on the right back side.

The contact owned a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled, and an abnormal sound was coming from the vehicle. No warning light was illuminated. The vehicle was able to restart; however, the failure persisted. The contact stated that the vehicle failed to accelerate and unexpectedly lunged forward while shifting gears. The vehicle was towed to an independent mechanic, where it was diagnosed with transmission failure. The mechanic determined that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 126,000.

My 2019 ford escape engine has recently taken a big decline due to coolant leaking into the cylinders of the car. i was told this is a common occurrence with 2019 Escapes, so why has it not been situated? it is unsafe and over all inconvenient for the ones who are with out a car now. my car decided in the middle of traveling that it was no longer going to move no matter how hard the gas was pushed, unsafe. the engine is now loud, shaky, and over heats, while idling and driving. i have had this car for a year and a half and every time the check engine light came on and i took it to be diagnosed i was met with another issue that i paid to fix, and still no place fixed the engine. it was not until the car is no longer drivable that i finally got an answer on what has happened to my engine. this car was regularly maintained. my vehicle was inspected by a Ford specialist who said this problem caused my car to now be valued at $500. if this is a known problem with this car why are they still being sold on the market?

Electric power steering failed and the vehicle is available for inspection upon request. The power steering unit failed while driving down a curvy highway in Kenai Burrow, Alaska. I took the vehicle to the local Ford dealer and dropped said vehicle off. The service tech stated that the 2019 Ford escape was prone to having issues with the power steering unit. The vehicle is in the shop at this time. The warning lamp came on stating that there was a problem with the power steering unit that however, happened while we were driving down the highway. This was a life-threatening incident that it could’ve caused my wife and I and any oncoming traffic to parish in a car accident. The roads were snow covered and icy

Waterpump pulley/ waterpump, yes it's available for inspection. I lost power and a message came up on the screen to shut off the vehicle there was a engine failure , overheating. No, I have not had it confirmed by a dealer yet. No it has not been inspected by any person. I started hearing a noise about a month ago and I was going to make an appointment the same week it happened to break down on me. I have a disabled daughter and I'm thankful I just took her home because of the extreme cold weather. I was outside for over an hour waiting to get suv towed.

I have a coolant intrusion in my 2019 Ford Escape. It idles roughly, there’s thick sweet smelling white smoke coming from the exhaust and when we refilled the coolant to max and started it once, the coolant level was immediately at the minimum. We have not turned it on or driven it since we found this out. There is a customer satisfaction program for 2019 Ford Escapes for Powertrain Control Module reprogramming (Campaign 19B37) that then makes the vehicle eligible for a one time repair under campaign 21N12. This campaign fixes exactly what is wrong with my vehicle. It applies to vehicles built in Louisville until April 2019. My vehicle was built in Louisville in May 2019. The dealership told me to call Ford Customer Relations/Recall Team to explain the situation and get a goodwill repair since my vehicle is having the exact same issues as the vehicles built at the same plant the month before. The recall team refused to provide me with a goodwill repair and also refused to give me information on when or if at all my case will be reviewed by the appropriate team. I asked to be able to contact the team handling my review by phone. They said I could only communicate with them by physical mail. This is unacceptable and I believe that Ford caused an unsafe situation for countless drivers for years by not including 2019 Ford Escapes built in Louisville in May 2019 in their customer satisfaction program and are still refusing to do so.

I am submitting this complaint to formally document a known engine defect affecting my 2019 Ford Escape prior to initiating direct contact with Ford Motor Company. My vehicle has recently been diagnosed with a cracked engine block, a defect that is well documented for this model and engine type. I understand that Ford has acknowledged this issue and established a repair or replacement program; however, I have been informed that eligibility is limited to vehicles manufactured on or before April 2019. My vehicle’s manufacture date reportedly falls just one day after this cutoff. Given the nature of this defect, specifically that it is a manufacturing flaw in the engine block material itself. The one-day exclusion appears arbitrary and unrelated to the actual failure mechanism. The failure occurred under normal use, and there was no warning or misuse that would account for the damage. This strongly suggests the issue is consistent with the known defect affecting other vehicles within the same production period. I am requesting that this complaint be officially logged to document the defect, the timing discrepancy, and the resulting financial and safety concerns. My intent is to ensure there is a formal record of this issue before I proceed with further action or correspondence with Ford Motor Company. Please confirm receipt of this complaint and advise if any additional documentation is required.

My first incident with my 2019 Ford Escape happened when I had my [XXX] in the vehicle with me at a stop sign In November of 2024. As I proceeded to enter the intersection, the vehicle would not accelerate. I was able to reverse enough to get out of the intersection, but was still on the roadway, which is a safety hazard. While I waited for help, I was having to direct traffic around my vehicle, another safety hazard. The vehicle would not drive at all. The milage at the time of failure was approx. 112,000 miles. I was later informed the vehicle's transmission needed to be replaced and that they had found metal shavings in the transmission fluid. The Ford dealership stated my vehicle was financed used and there was no warranty on it. The dealership also informed me there was no recalls on my vehicle. I spent approx. $4,600 to have this repaired by a local mechanic shop. Now, a year later, I had pulled over to let a funeral procession pass and once I began to accelerate, my vehicle began to stall. I was able to drive it to a gas station that was nearby where I was unable to drive it any further. My 3 children were in the vehicle with me. I took it to the same mechanic shop that had initially repaired it to inquire about a warranty on the transmission. I was informed the warranty was through a third party and they would not fix it, claiming I had gone 500 miles past what warranty covered ( 1 year or 12,000 miles). They diagnosed it and confirmed the transmission had to be repla

The transmission in the vehicle needs replaced. There have been recalls on 2019 ford escapes for the same issue that this vehicle is having.

Coolant intrusion into the engine potentially causing engine failure. A cracked cylinder head was allowing coolant to leak into one of the 4 cylinders.

I went to get my spark plugs changed as maintenance on my vehicle. The plugs on both the second and third cylinder were very tight and breaking with residue all over the plugs. The shop I took my car to had to send it to another shop in order to get the plugs put back into the engine. Since then it sounds like a blown muffler whenever I start my car and I have a check engine light with a third cylinder misfire. I have also been having white smoke whenever I start my car with a cool engine. I tried seeing about getting the car fixed but mechanics don’t want to touch my car because they said it will not fix the issue because this is a manufacturer defect caused by coolant intrusion. Now I have to sell my car and. I am under because I still owe 6340.95 on my Loan. The most I can get for it is $3300 through Carvana. The car has less 96,092 miles.

Coolant intrusion into Cylinders 2 and 3.

The engine recall was warrenteed up to 80,000 miles. l bought the vehicle with 75,000 miles. Sure enough l had the defective engine and it blew out at 113,000 miles. l ended up getting a personal loan as the engine was $10,000. I'm upset because Ford can set what ever mileage they want to establish a warranty expiration period. Hope you can help

To Whom It May Concern, I am submitting this complaint to report a design defect affecting serviceability and safety on my 2019 Ford Escape. On this vehicle, replacement of a standard headlight bulb requires removal of the fender assembly in order to access the headlight housing. This design transforms a routine, safety-critical maintenance item into an excessively complex and costly repair. I have had to replace a headlight twice within the past two years. The most recent replacement cost approximately $800, with the majority of the cost attributable to labor required solely because of the vehicle’s design, not due to damage or abnormal conditions. The headlight bulb itself represents only a small portion of the total cost. Headlights are a required safety component that must be replaced periodically. A design that makes replacement prohibitively expensive discourages timely maintenance and may result in vehicles being operated with failed lighting, creating a potential safety risk. I believe this represents a failure to design for serviceability and places an unreasonable maintenance burden on consumers for a basic safety function. I respectfully request that NHTSA review this design as a potential defect. Thank you for your attention to this matter.

Engine misfire, white smoke, loss of power while driving. Due to Coolant intrusion which could lead to dangerous situations, such as an unexpected stall in traffic or an engine compartment fire. Ford had offered a campaign thro' CSP 21N12 program but for a short time in 2022 which excluded many vehicles for people whose did have issues at that time.

He freeway I notified future ford of concord and I was told I would receive a call back but as I recall I didn’t receive a call back. The car started acting as if nothing was wrong about a week or so later then two days ago December 13,2025 first my head lights went out and a message saying there’s a bulb outage or electrical issue appeared and also the hill assist unavailable warning light appeared , following the 911 calling assistance is unavailable as well, and I also noticed my radio is no longer producing sound so I believe the engine ( block , head gasket etc) component also electrical system, sync 3 system has also failed or malfunctioned. During the second occurrence I was driving as I was before which led to The safety of my children, my husband and myself put at risk being it was night time and I could no longer see the road the car acted as if it was turning off and slowing down.. yes there was warning lamps, messages or other symptoms of the problem during the failures, and they first appeared at the exact time of the failures . Also below are photos captured from the ford vehicle app alerting me about issues for the car

I am reporting a safety-related engine defect on my 2019 Ford Escape (2.0L EcoBoost). On September 23, 2025, at 72,233 miles, the engine failed due to coolant leaking into the combustion chamber (cylinder #3). Ford’s own dealer confirmed coolant intrusion and referenced Ford TSB 22-2239. This issue is associated with known EcoBoost coolant-intrusion failures documented in multiple Ford bulletins and class-action suits. The engine failure required a complete long-block replacement costing $8,644.38. Ford denied assistance despite the failure occurring within the extended 7-year/84,000-mile coverage window under Customer Satisfaction Program 21N12. Coolant intrusion can cause sudden engine failure, stalling, loss of power, or inability to accelerate, creating a hazardous driving condition. I request NHTSA review this defect as part of the widespread EcoBoost coolant-intrusion problem. Owner: [XXX] , [XXX] . VIN: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Ford has an issue where the coolant leaks into the cylinder blocks ruining the engine. Also, cause for low coolant which could catch the engine on fire.

The contact owns a 2019 Ford Escape. The contact stated that shortly after starting the vehicle, the message "Engine Overheating" was displayed. Additionally, the contact stated that the vehicle had experienced cylinder misfires and premature low coolant levels. The local dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 133,000.

The contact owns a 2019 Ford Escape. While the contact’s daughter was driving 65 MPH, the driver's side rear control arm fractured and detached. The contact stated that the failure occurred when the vehicle drove over a mild bump on the road, causing the entire driver's side rear wheel to detach from the vehicle. In addition, the contact stated that his 1-year-old grandchild was an occupant of the vehicle and was seated in the rear seat when the failure occurred. The contact stated that the daughter was able to safely drive the vehicle to a nearby Midas, where the technician stated that they did not know how the contact's daughter was able to drive the vehicle in the defective condition. The technician informed the contact that when the vehicle arrived at the shop, the driver's side rear wheel was dangling and flopping, and the rear of the vehicle was fishtailing. The contact was informed that the driver's side rear control arm had fractured in half and detached from the vehicle. The contact was informed that the driver's side rear control arm needed to be replaced. The vehicle was repaired. In addition, the contact was given the detached rear driver's control arm. The contact stated that the driver's rear control arm had a crack, which indicated a previous failure. The contact stated that the failure could have caused injuries and needed to be addressed. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000. The VIN was unavailable.

Car operated fine until it suddenly started running rough, then lost power/accelleration while driving down a busy state highway. Ford Dealership found what the service manager called "catastropic engine failure, caused by coolant instrusion." He showed us the whole process of coolant corruption of our Ford Escape's engine -- and the engineering flaw that caused the intrusion. Service manager explained that our 2019 Ford Escape model was "the Problem Child of Ford Motor Company." The loss put our daughter, alone, stranded on the side of a 55 mph 2-lane highway in a car with only 57,000 miles. It put other highway drivers at risk as well. We had no warning that something was wrong with the car. The check engine light came on AT the time of the incident. That is, when the car started feeling rough and wouldn't accellerate, the check engine light came on Car and mechanics who repaired it are all available upon request. Also please see attached repair invoice from Richardson Ford.

Engine failure due to coolant leaking into engine block. Known issue from design flaw.

COOLANT WATER INTRUSION INTO THE CYLINDER BLOCK. COOLANT INTRUSION DUE TO MANUFACTURE DEFAULT. LONG BLOCK NECESSARY TO COMPLETE REPAIR. REPAIR IS NOT UNDER WARRANTY. CHECK ENGINE LIGHT APPEARED. OBD WARNING CODE P303 SUGGESTED CYLINDER 3 MISFIRE. COOLANT LEVEL WAS NOTED TO BE LOW. VEHICLE WAS THEN TAKEN TO THE FORD DEALERSHIP PROMPLY. AFTER DEALER INSPECTION COOLANT WATER INTRUSION WAS FOUND. IF THIS PROBLEM WAS NOT DIAGNOSED EARLY IT COULD'VE CAUSED ENGINE FAILURE WHILE DRIVING.

I have Engine coolant intrusion into the the cylinder heads. White smoke during start up and loss of engine coolant. Also is stuttering during start up with check engine lights..

On returning from vacation, the check engine light came on. Pulled vehicle into auto parts store for a computer diagnosis's, computer said spark plug issue. Took the vehicle next day to my technician for diagnosis's and repair. The mechanic had difficulty removing the Number two(2) spark plug. After using light and scope to examine the interior of the number two(2) cylinder,traces of coolant was found inside to cylinder. The mechanic researched it online and said there was a problem with the 2000 teen model Ford Escapes with a crack in the engine block. I took the car three weeks later to the Ford dealership where the vehicle was purchased from because the SERVICE ENGINE LIGHT NOW came on. I was told there was nothing they could do and I was asked to leave. One of the other personnel that worked at the dealership overheard our conversation and stepped in and told his coworker that even though we were over on the recall mileage for this issue we were still inside of the seven year window for the recall. I was given the Ford Customer Service toll free number to report this issue, and was told not to tell anyone where or how I got that number and would you be so nice and leave and take the vehicle with you.

2019 Ford Escape 1.5L EcoBoost. 74,000 miles. Check engine light came on out of nowhere. Had auto shop read the code and it was a misfire of cylinder 3 and needed ignition coil and spark plug replaced. A few days later the message "High Engine Temperature, Stop Safely" came on and the engine temperature shot up to High. Pulled over and let it cool down. Started driving it again and it shot back up to High again. Took the car to a mechanic who did a compression test and said that the coolant ran green which meant the coolant is infiltrating the cylinders. Per another mechanic this is a known problem with 2019 Ford Escapes that the engine is a open deck block that allows the cylinders to move and be unstable. Ford knows this problem but never put a recall out!

The contact owns a 2019 Ford Escape. The contact stated that while driving at 55 MPH, the temperature gauge indicated that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that there was coolant intrusion into several cylinders, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 66,700.

My battery light has been on for about a week it will come off and on thos morning as I was pulling into work I notice the power steering wasn't working right!

Our BCM stopped working the first sign was both of our head lights randomly would not turn on. This was confirmed by two other mechanics and the ford service center had to replace the entire thing. The second part the fail was part of the engine. Something happened where we were told coolant was in our cylinder number 3 and they want to replace the entire engine with no symptoms other then low coolant levels because they stated it is a risk of fire.

Took my 2019 Ford Escape in for oil change and tune up. Couple days after tune up check engine light came on (cylinder 3 misfire) and vehicle overheated. Got vehicle back to local repair shop and discovered coolant intrusion in cylinder 3. Overheating of engine left me stranded in traffic, as there was no shoulder, only a guard rail on side of the road. Could have easily been rear ended. Luckily about to minutes later, the police arrived behind me and waited with lights on until tow truck arrived. Engine code P0303. Ford has issued a TSB (22-2322), so they are aware of the problems with the 1.5L EcoBoost engine. My Escapehas all the symptoms listed on the TSB and build date is within the manufacture dates shown on the TSB

The contact owns a 2019 Ford Escape. The contact stated that upon starting the vehicle, the engine was idling abnormally rough, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 57,000.

The contact owns a 2019 Ford Escape. The contact stated that while depressing the accelerator pedal, there was an abnormally loud sound coming from the engine. An Independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified on the failure. The approximate failure mileage was 130,000.

My 2019 has the coolant intrusion in cylinder 2 issue. The dealership recommended a long block replacement and quoted me $10,850 to do this. It is a safety concern and I was advised not to drive it. The engine could seize if not repaired and put myself and others in danger. The extended warranty I had purchased expired a couple weeks before this happened. I understand there a many people experiencing the same issue and that there are some class action lawsuits regarding this as well. That may take years to resolve and in the end it won’t make us whole though. I’m submitting this to you today hoping this issue will be considered for a recall. Thank you for any help with this matter and could I trouble you to please advise me as to what if anything I can do regarding this matter? Kind Regards, Nancy York

The vehicle all of a sudden started saying there was a misfire on cylinder 1. So the ca was taken in for a tune up. Coil packs and spark plugs were changed. The vehicle was then losing coolant with no sign of a coolant leak externally. The coolant began leaking into the engine through a weakened gasket caused by the misfire. That should not of happened. The car had been marked as having various repairs prior to purchase at ford dealerships on such parts.

See attached document for complaint.

The engine failed at 51,000 miles due to coolant intrusion. The check engine light came on and a code scan revealed a cylinder 3 misfire. The dealership ran diagnostics and the pressure test, which determined the engine failed.

My Escape has about 73,000 miles on it and the check engine light went off last week when I started the car. The car itself was shaking in a very strange way. I brought it to a repair shop and they said there was coolant leaking into one of the cylinders. This was going to require a full engine replacement at the cost of about $9,000. They reached out to Ford and there was a pre-existing set of instructions on how to deal with this issue, so it was clear this is known to Ford on this model of car. If it was my vehicle only, I'd say I'd cut my losses and just get a new car, but I've read dozens of stories online about this issue and saw a temporary recall from back in 2022 for this exact problem. There are also many class action lawsuits active that name my make and model and the same coolant issues. I am attempting to escalate this with Ford as the technician said I maybe have two weeks before the engine fails altogether, which is obviously a huge danger to me and my family. Hoping Ford can be forced to do the right thing and issue a recall. I am in a tough spot where my family has a single car and either need to pay the large repair bill or pay-off an equivalent sized loan in order to trade in this car (with these known issues) for a new vehicle in the next few days.

The engine continually misfires, forcing me to continually get it fixed. Now, with only 68,000 miles I have to replace the head gasket ($4000), which my mechanic states is an extremely common problem with this make, model, and year. I also continually get notices to my Ford app about “fault detected—service engine soon” (for the misfire) and “a power train or AWD fault has been detected”.

The coolent leaks into the engine causing engine failure. From research this is a common problem with the ecoboost turbo. Poor design, its like having a lawnmower engine and making it turbo. It needs to be recalled. I can provide estimates from Temecula Ford Dealership.

Vehicle: 2019 Ford Escape, VIN: [XXX] Issue: Coolant intrusion into engine cylinders, consistent with TSB 19-2346. Symptoms include coolant loss, white smoke, misfires, and rough idle. Safety Concern: Potential for engine failure or fire risk due to overheating. Manufacturer Response: No recall issued; seeking investigation and formal recall consideration. Related Litigation: [XXX] v. Ford Motor Company, U.S. District Court, Eastern District of California. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The flex plate is cracked. Possible missing dowels.

My backup camera stops working sporadically. I saw a report that certain Ford vehicles were recalled but my vehicle is not included.

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle unintendedly decelerated and then accelerated. The contact stated that the engine was hesitating and chugging to maintain power. The vehicle was taken to the dealer, who diagnosed that the torque converter had failed and needed to be replaced. The vehicle had not been repaired due to parts being on backorder. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

According to my local ford dealership, the rattling/clicking sound in my engine is due to a faulty water pump which is apparently a known problem for a 2019 ford escape. I did not even have a check engine light appear and just happened to have my vehicle there for a different reason. This is an extensive and costly fix that should not be an issue with a 6 year old vehicle with 77k miles. With this being a common/known fault for EcoSport engines, it affects the safety of my engine and all passengers and other drivers.