Page 32 of 37 · complaints 1,551–1,600 of 1,826

2018 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Engine
Filed Sep 26, 2022NY

Engine possibly could have failed in high volume traffic causing a collision. Check engine light came on 7/28/22 @ approximately 82,500 miles, code PO301 engine misfire # 1 cylinder, cleared trouble code, but problem returned on 8/2/22 @ 82,793 miles same code, 8/5/22 replaced #1 ignition & spark plug, cleared code again, but code returned again on 8/9/22, my local repair facility (Oxford Motors in Oxford NY) diagnosed engine internal coolant leak causing engine misfire on cylinder #1, tested for head gasket failure @ 83,483 miles, coolant recovery tank was low, filled w/engine coolant to specified level, checked engine compression on all 4 cylinders, found #1 cylinder @ 80 psi compared to all other cylinders @110 psi, made appointment (8/29/22) with local ford service center (Matthews Ford in Norwich NY) for further inspection, the dealer recommended replacing engine long block as this is a common problem with this engine. Engine replaced @ a cost of $6011.61 and The Ford Motor Company would not extend the drive line warranty due to the fact the vehicle was purchased used and not serviced by a ford dealer, but if it had been ford in the past has extended the warranty to 100,000 miles. Ford is aware of this problem, but has not issued any recall & is addressing the problem as it occurs with bias.

Unknown or Other
Filed Sep 23, 2022OH

Lug nuts swollen - couldn’t remove at regular tire store. Had to buy all new lug nuts at dealer.

Power Train
Filed Sep 22, 2022MO

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine
Filed Sep 22, 2022VA

Vehicle alerted for miss-fire cylinders 1&2. I took to my mechanic and he diagnosed coolant had leaked into the engine fouling cylinders 1 & 2 irreparably and needed a complete engine change. Advised I take it to Ford dealer as this is a known issue. I contacted Ford customer service for advice and was told I needed to take it to a Ford dealership for diagnosis and determination. Towed vehicle to Ford. Same diagnosis with an estimate of $11,154.31 to replace the engine. Requested an adjustment or assistance as this is not an expected failure and there is sufficient evidence of this happening with this engine to many people. Ford refused assistance. Towed back to my mechanic for an OEM engine change. At least two people in my area have had this engine replaced with my mechanic since my occurance.

Power Train
Filed Sep 21, 2022TX

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine
Filed Sep 21, 2022PA

Ford has a recall on the short block my car has the exact issue and the mechanic at my dealership told me it was the short block the issue was cause engines to be blown which happened got engine replaces and has had problems since then and got a paper stating the short block issue and ford knows about it. But refuses to fix it.

Engine and Engine Cooling
Filed Sep 20, 2022102,000 milesTX

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated and the vehicle went into Limp Mode. The coolant temperature and check engine warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the engine was cracked and produced code: P0302. The contact stated that the mechanic was able to reset the computer. The contact referenced TSB: 22-2229. The vehicle was then taken to the dealer where it was diagnosed that coolant had leaked into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and to contact the NHTSA Hotline. The failure mileage was approximately 102,000.

Power Train
Filed Sep 19, 2022DE

SAFETY RECALL ON MY 2018 FORD ESCAPE WARNING RISK IN DAMAGED OR MISSING BUSHING IN SHIFTING TRANSMISSION INCREASING THE RISK OF INJURY OR CRASH. PARTS ARE STILL NOT AVAILABLE TO FIX AND WE ARE TAKING OUT OF STATE TRIP. I ASSUME IF THERE IS AN ACCIDENT FORD IS RESPONSIBLE BUT WE DON'T WANT TO CHANCE DRIVING A RECALLED VEHICLE. WHEN WILL THIS SAFETY ISSUE BE RESOLVED?

Power Train
Filed Sep 19, 202261,000 milesLA

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the parts to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that she placed her foot on the accelerator pedal attempting to merge into traffic when the vehicle started to shake with the gear shifter was stuck in drive. The check engine warning light was illuminated. The dealer was notified of the failure and the contact was informed that parts were unavailable to repair the vehicle, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000. VIN tool confirms parts not available.

Power Train
Filed Sep 13, 202272,121 milesWA

The contact owns a 2018 Ford Escape. The contact stated while driving 40-45 MPH on a curve, the transmission was slipping. There was no warning light illuminated. The contact stated that upon veering to the side of the road, the vehicle began to operate as needed. The contact was able to continue driving. The vehicle was taken to the dealer who informed the contact that the failure was associated with NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 72,121. VIN tool confirms parts not available.

Power Train
Filed Sep 12, 2022VA

THE CAR DOES WORK TRANMISSION..

Structure › Body
Filed Sep 10, 2022ID

The driver and front passenger door passenger won't latch. It doesn't catch properly and the warning light comes on for the door. There shouldn't be any problems for a car with only 22509 miles.

Engine
Filed Sep 7, 2022MD

A flawed engineering design has led to a rash of catastrophic engine failures in certain Ford Escape and Fusion vehicle models. The nature of the failure manifests as a leak of engine coolant into the internal combustion engine. There is no warning message, and the issue was thankfully discovered when I brought the vehicle in for a routine oil change and before it led to a catastrophe such as an in-motion engine overheat situation or engine fire. Dealer's service manager recommends engine replacement, and Ford Motor Company will not fully cover the costs.

Power Train
Filed Sep 6, 202268,000 milesSC

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle was jerking with the ABS and traction control warning lights illuminated. The contact shifted the vehicle into park(P); however, the gear shift indicator register that the transmission was in neutral(N). The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The dealer was unable to repair the vehicle due to parts not being available and related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.

Vehicle Speed Control
Filed Sep 6, 2022OH

Transmission fault notification appeared on the screen while on the highway. Vehicle unable to maintain speed and has "bumping" when attempting to drive it. Poses a safety threat because I was unable to maintain speed while driving. Ford has not found remedy and it has been a month without ability to use vehicle.

Fuel/Propulsion System
Filed Sep 5, 2022NY

Entered car after work on 6/23/22, went to pull into street and car had no excelerating power, steering wheel vibrated, couldn’t go over 15-20 mph, then message on dash alert said: Engine Fault Service Now, the ford message on my app said: power train malfunction, reduced power, hill start assist warning. I messaged with Ford and they said I could drive just not over 15-20 mph. Drove home. Made arrangements to bring car to dealer service next day. They told me to drive it in like that. I was terrified when this happened, I had pulled into busy street, cars honking and trying to pass me, my car just couldn’t move. I didn’t have an immediate place to safely pull over. This was so stressful, felt grateful I wasn’t hit pulling out or from behind.

Engine
Filed Sep 4, 2022NJ

Coolant leaks into cylinder 2 causing hesitation, power loss and extreme amounts of white smoke. This is caused by a manufacturing flaw where ford built the block with slits between cylinders which leak coolant. As evident by the technical service bulletin and new block design, ford is aware that they manufacture a faulty engine. The fix requires a complete rebuild of engine which will run over $8000, but will only cover cost for vehicles under 30k miles (factory warranty) despite know of this for some time, the dealership would simply top off coolant during every regular service and send me on my way. Now that I well outside of warranty, they claim that I must pay for repairs of a manufacturing issue. Their are many documented incidents of this occurring as well as videos of the difference between original and redesigned blocks, as well as the extensive rebuild required to repair.

Engine
Filed Sep 3, 2022NY

The head gasket leaked coolant into cylinders causing the cylinder walls to crack. Vehicle would suddenly run rough and stall which is dangerous if you are driving the vehicle. The engine needed to be replaced completely.

Engine
Filed Aug 31, 202248,704 milesCA

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 5 MPH, the vehicle was vibrating with an abnormal amount of smoke coming from the exhaust tip. The vehicle overheated and shut off. The contact was unable to restart the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,704.

Engine
Filed Aug 29, 2022WA

I was driving the vehicle in town when the "check engine" light came on. The car stalled and jerked several times, but I was able to keep it going. Luckily this was in a parking lot. I immediately took it to the dealer I purchased it from, several miles away. I do not know if the dealer reproduced the problem, but he dealer indicated that I needed a new engine. Apparently there was some coolant that leaked into the cylinders. I brought the vehicle to the dealer on July 21, 2022 and they were not able to look at it until August 16th. That is when I was told the vehicle needed a new engine. The Ford Escape has approximately 86,500 miles on it.

Power Train
Filed Aug 26, 202279,334 milesMD

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 30 MPH, she heard an abnormal noise while depressing the brake pedal. The contact stated that the check engine warning light was illuminated for a short period of time. The contact was able to continue driving to her destination at a slow speed. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission to be rebuilt. The vehicle was repaired. The manufacturer had been informed of the failure. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was 79,334.

Power Train
Filed Aug 26, 2022TN

The contact owns a 2018 Ford Escape. The contact stated that after shifting into drive(D), the vehicle instead reversed. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Aug 22, 2022110,000 milesMI

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving approximately 10 MPH, the vehicle overheated. The contact was able to pull off the highway and after waiting approximately an hour was able to continue driving; however, the failure persisted. The temperature gauge was elevated to the hot position. The check engine and TPMS warning lights were illuminated. The contact called an independent mechanic and was referred to the local dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 110,000. VIN tool confirms parts not available.

Unknown or OtherCrash
Filed Aug 18, 2022NY

2018 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM NHTSA SAFETY RECALL. THE CONSUMER REFERENCED RECALL 22S43/22V13. THE CONSUMER STATED THE VEHICLE EXHIBITED THE FAILURE AS DESCRIBED IN THE RECALL NOTICE. THE VEHICLE SUFFERED SIGNIFICANT FRONT END DAMAGE. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.

Power Train1 injured
Filed Aug 18, 2022GA

The contact owns a 2018 Ford Escape. The contact had experienced an unintentional rollaway and was injured when the vehicle rolled over her right ankle and calf. The contact was taken to the hospital by a friend to seek medical attention. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. Parts distribution disconnect.

Electrical System
Filed Aug 16, 2022FL

The SYNC system is failing causing no GPS, no phone connections, no radio, rear camera problems and other electronic issues. This is apparently a well known part (APIM) problem.

Unknown or Other
Filed Aug 16, 2022FL

It wouldn’t go into second gear and would stop and not go so I turned the auto bio fuel feature off and it started to act better. Then it gave me a transmission default alert. I parked turned off the car and turned it back on and nursed it home

Engine
Filed Aug 13, 2022WI

Cylinder 2 misfire, coolant leaking into cylinders. Fill up coolant reservoir and is gone with in hours.

Steering
Filed Aug 12, 202221,000 milesNY

The contact owns a 2018 Ford Escape. The contact stated while driving at 60-65 MPH in a straight forward lane, the steering wheel would independently steer to the right with resistance. There was no warning lights illuminated. The contact stated that there was resistance while attempting to readjust the steering wheel. The vehicle was taken to the dealer where it was diagnosed that no issues were found. However, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 21,000.

Engine and Engine Cooling
Filed Aug 12, 202261,294 milesMI

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle emitted an abnormal winding sound. The vehicle decelerated independently, failed to accelerate and stalled without warning. The contact was unable to restart the vehicle. The contact had to push the vehicle out of the highway. The vehicle was towed to the contact's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 61,294.

EngineFire
Filed Aug 11, 2022IL

SUV began "shuttering" at idle. Drove for another 10-15 minutes then made an appt to bring to a mechanic to check codes. As I drove vehicle for about 30 seconds the next morning, white smoke began to pour out of the tailpipe and the engine temperature gauge showed it was overheating. Pulled over and opened hood. Saw flames near engine and extinguished with an old t-shirt. Towed to mechanic. Claimed Ford had a new technical bulletin out (TMK 22-2229) that directed mechanics working on vehicles with these symptoms to replace the engine long block. Vehicle only has 67,000 miles on mostly the highway. All occurred while on vacation so I had to buy airline tickets to get back home from the vacation spot. Incident occurred 6/29. Still awaiting word from Ford on whether they will help with engine repairs/replacement. Should be a recall. Pending class action lawsuit. Danger the engine could catch fire and injure.

Engine and Engine Cooling
Filed Aug 11, 202274,125 milesNY

The contact owns a 2018 Ford Escape. The contact stated she noticed that the check engine warning light was flashing on and off. The vehicle was taken to the dealer where they stated that there was a misfire in cylinder three and the spark plugs were replaced, but the failure reoccurred. The vehicle was taken to the dealer and they replaced the coil pack but the failure occurred once again. The vehicle was then taken to the dealer, and they stated that coolant fluid was in the engine compartment. The vehicle was not repaired. The manufacturer was contacted, and they stated that there was nothing they could do and advised to contact to call the NHTSA Hotline. The failure mileage was 74,125.

Power Train
Filed Aug 11, 202255,000 milesLA

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undetermined speed, there was abnormal rumbling noise detected when shifting. The engine warning light was illuminated. The contact received notification of NHTSA Campaign Number:22V413000 (Power Train). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. VIN tool confirms parts not available. The failure mileage was approximately 55,000.

Steering
Filed Aug 10, 2022MI

I have had intermittent steering problems on my 2018 Ford Escape where the steering wheel will lock up. I have been at stoplights and intersections where I had to wait for traffic to move so that I would not hit anyone. It usually rectified itself when I started the car in motion. It would free up and begin to move again. This past weekend, 8/6/22, the steering wheel locked up and would not turn at all. I attempted to move forward, and it did not free up. After a few feet, the steering wheel would move, but I had to use a lot of force to get it to move in the direction I needed to go to get out of a crowded drive thru line and to a safe parking spot. Even with that, the car moved at a minimal turning. I parked the car. My husband arrived 20 minutes later. After restarting the car, he was able to move the steering wheel but it was still sluggish. We did not have any warning lights for any of the instances where it locked up. We drove it across the street to a Ford dealership. The service department at the dealership says they cannot reproduce the problem. They state they have "worked their way back through the wiring", and seem to think it is the steering gear. We are now going to pay $2200 to repair the steering on a 2018 model car. The dealer stated they had seen this problem in the past. I refused to take it from the dealership because I am afraid it will seize up again while I am driving and not rectify like it did before the incident on 8/6/22. I have researched recalls a

Power Train1 injured
Filed Aug 8, 202227,000 milesOH

The contact owns a 2018 Ford Escape. The contact stated that after driving forward into a parking space and exiting the vehicle, suddenly the vehicle began to roll backward. The contact attempted to get back into the vehicle but fell to the ground causing the front tire to roll over the right leg. The contact was taken to the hospital where medical treatment was provided. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The contact later received a recall notice for the NHTSA Campaign Number 22V413000(POWER TRAIN). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 27,000.

Engine
Filed Aug 6, 2022TX

After coming to a stop and shifting gear to park - I watched gear change- a message appeared to advise car was not in park. I re shifted and car was then fine. I wanted to report this issue.

Engine
Filed Aug 5, 2022TX

The contact owns a 2018 Ford Escape. The contact stated that the engine block was cracked. The contact stated he had to add water to the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who referred the contact to the dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was unknown.

Engine and Engine Cooling
Filed Aug 2, 2022100,000 milesNJ

The contact owns a 2018 Ford Escape. The contact stated while driving 55-60 MPH, the accelerator pedal was depressed but the vehicle delayed responding. The contact noticed white smoke coming out of the tail pipe. The check engine warning light was illuminated. The contact was able to drive to her nearby residence. The vehicle was towed to an independent mechanic where it was diagnosed that coolant was leaking into the engine cylinders. The vehicle was then towed to the dealer who provided the same diagnostic result as the independent mechanic. The dealer repaired the vehicle under Ford Customer Satisfaction Program Number: 19B37; however, the failure persisted. The vehicle was taken back to the dealer who informed her that the vehicle could not be repaired under the updated Ford Customer Satisfaction Program Number: 21N12. The manufacturer was notified and informed the contact that the vehicle could not be repaired under the updated Customer Satisfaction Program due to the mileage. The vehicle was not repaired. The failure mileage was approximately 100,000.

Engine
Filed Aug 2, 2022OR

In April 2022 my 2018 Ford Escape started to malfunction. When in drive it would move backwards, which nearly caused an accident for me as there was a vehicle behind me when this occurred. It also would move forward when in park, and was a huge safety hazard. I had to get the vehicle towed to a service center because of these issues. Ford admits this occurred because of a malfunction but is refusing to pay for the cost to repair it. The Ford service center is estimating repairs to be $8,500. I received a recall notice in July 2022 about a bushing cable in the transmission as well.

Engine
Filed Aug 1, 2022AZ

Smoke visible when the vehicle is started for the first time in the day or when it's sitting for a few hours then starts later in the day. Auto dealers informed that this is common in Ford "cold starts" but this is not what it is. Was told it was the turbo booster but that has been replaced & still vehicle smokes bad. Huge plum of white smoke from exhaust is visible & is causing some major concerns.

Electrical System › Instrument Cluster/Panel
Filed Jul 29, 2022NJ

The component or system would be the APIM malfunction; radio, GPS, volume on radio and Bluetooth all failed. My dashboard flitters and also goes blank/black. Yes, it is available for inspection. I don't know if anyone's safety was at risk because I don't know what is going on. I am taking it to the dealer again. The vehicle hasn't been inspected yet. There was no warning, it just went out.

Engine
Filed Jul 29, 2022109,000 milesIN

The contact owns a 2018 Ford Escape. The contact stated while his wife was driving 45 MPH, the power train and the engine failure warning lights were illuminated. The driver was unable to accelerate while depressing the accelerator pedal and the temperature gauge was rising and falling rapidly. The driver was able to park on the side of the road for an hour, until the vehicle cooled down before continuing to drive to a nearby gas station. The driver added coolant to the vehicle and both warning lights turned off. The contact had experienced the failure 3-4 times. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 109,000.

Engine and Engine Cooling
Filed Jul 28, 202283,000 milesNC

The contact owns a 2018 Ford Escape. The contact stated while driving 55-60 MPH, the message "Engine Overheating - Stop When Safe" was displayed. The contact veered to the side of the road and waited for a few minutes. The contact continued driving; however, the failure reoccurred later that same day. The contact turned off the vehicle, and upon restarting the vehicle the failure persisted. Additionally, the steering wheel started vibrating. The contact drove to her residence and parked the vehicle. An independent mechanic diagnosed the vehicle and determined that coolant was leaking into the engine. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 83,000.

Engine
Filed Jul 28, 2022UT

This vehicle has 62,000 Miles on it. The Check engine light came on. The vehicle was taken to the dealer I bought it from. They informed me that the number one cylinder was cracked and leaked antifreeze. 2000 mile over on warranty and they told me they would be very happy to replace the engine for me at my expense. Do not buy this ford.

Vehicle Speed Control › Accelerator PedalCrash2 injured
Filed Jul 25, 2022TX

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at low speeds, pulling into a parking space, the vehicle experienced unintended acceleration while the brake pedal was depressed. The vehicle drove over a curve and crashed into the corner of a building when it came to a complete stop. There were no air bags deployed. The contact's wife was able to drive the vehicle away from the scene of the collision. No police report was filed. The contact and his wife later received medical attention at the hospital for his neck and back injuries and his wife had fractured and bruised ribs. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The vehicle was then taken to a body shop for front-end damage replacement. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Jul 23, 2022VA

Came home from work on a Friday afternoon in May. No issues or lights. It stayed parked all night and into Saturday and night. Went to start it on Sunday, temp gauge shot to H, got two messages on the display, 1 - high engine temp, stop safely and 2 - engine fault service now. It only had 102,000 miles so 2000 out of warranty and took to dealership that has been servicing it since purchase and they said it needed a new long block engine. My warrant expired at 100,000 miles. Dealership made me pay for this out of pocket! I was without a car for over 2 months. After an internet search, this model has this problem and Ford is doing nothing to fix it for free! The entire coolant leaked into the cylinders and could have caught on fire! This is absolutely ridiculous for a 4 yr old vehicle I am still paying for! Ford needs to take action immediately and now I have a recall for a possible roll away that can’t be fixed til 4th Qtr 2022???!!!!

Power Train
Filed Jul 22, 2022130,000 milesMO

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 30-40 MPH, the vehicle hesitated and independently shifted into neutral(N). The contact stated no warning light was illuminated. The contact was able to park the vehicle on the side of the road. The contact stated she had experienced the failure several times. The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

Power Train
Filed Jul 22, 2022PA

The contact owns a 2018 Ford Escape. The contact received notification of NHTSA Campaign Number: (22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Suspension
Filed Jul 20, 2022NH

CONSTITUENT WRITES IN REGARD TO PARTS BEING UNAVAILABLE IN ORDER TO PERFORM SAFETY RELATED RECALLS ON THEIR 2018 FORD ESCAPE.

Engine
Filed Jul 20, 2022TX

The contact owns a 2018 Ford Escape. The contact stated that while having routine maintenance performed on the vehicle, the head gasket was removed and the certified mechanic became aware that the engine block was fractured. The certified mechanic diagnosed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2018 Ford Escape → · Every Escape year → · How the figures are calculated →