Page 20 of 37 · complaints 951–1,000 of 1,826

2018 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Engine
Filed Sep 6, 2024FL

I replaced the engine cause the head gasket was blown previously. 2 months later my check engine goes on and Powertrain - ON Powertrain Trouble Code[s]: P0301 Cylinder 1 Misfire Detected Code P0301 indicates that Cylinder 1 had too many misfires within a predetermined period of time. P0301 Cylinder 1 Misfire Detected P0300 Random Misfire Detected P0304 Cylinder 4 Misfire Detected Secondary Trouble Code[s]: P0300, P0304, P0301, P0300, P0304

Engine and Engine Cooling
Filed Sep 5, 2024124,000 milesTN

The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds, the engine overheated with coolant leaking from the engine. Additionally, the vehicle shut off while depressing the accelerator pedal. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to Eddie Gilstrap Motors, Inc. (207 S Main St, Salem, IN 47167) where the contact was informed of an unknown recall; and the engine was replaced under the recall. Approximately two years after the engine replacement, the contact stated heavy, white smoke was coming from the exhaust pipe, without warning upon starting the vehicle. The contact stated that the coolant level remained low. The vehicle was taken to the dealer where the contact was informed that coolant had leaked into an engine cylinder, resulting in engine failure. The manufacturer was notified of the failure and the contact was provided a case number. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 124,000.

Engine
Filed Sep 5, 2024CA

My car overheated and broke down on the highway. Towed in to a repair shop and was told I needed a new engine because of leaky coolant in the gasket? I just paid my car off last month, purchased directly from the dealer in 2019. It has an Eco Boost which are having these issues across the board. I was told the cost to repair or replace a new engine could range from $3500-6000k. Are they going to recall this vehicle as well? I can’t afford that and should not have to pay that for 5 year old car I would like it to added to recalls with this issue.

Engine
Filed Sep 5, 2024TX

Car keeps saying coolant temperature high Now I can not drive it

Engine
Filed Sep 5, 2024TX

Coolant temperature high Can not drive again .

Engine
Filed Sep 5, 2024TX

Coolant temperature unable to drive again

Power Train
Filed Sep 4, 2024VA

The torque converter was bad. My car was shaking at stop sign, light, or in traffic jam. Had to put in neutral every time I was in those situations. Car would stall pulling out on a hill or incline. I was in dangerous situations

Engine
Filed Sep 4, 2024MI

Car was overheating, took it to Ford Taylor they said coolant leak in the engine, and the customer satisfaction program had ended so we have to pay for repair 6k. We agreed to pay but they never repair the car we keep calling and they didn't fix it. The car was in Ford for 5 months no repair then they called that the repair cost is now 14k, we had no choice than to pick it up. Car in our house for 10months now, car not moving no one want to buy it. So sad we have to go through this.

Engine
Filed Sep 3, 2024147,700 milesOH

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The local dealer was contacted, and the vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 147,700.

Engine
Filed Sep 1, 2024FL

Coolant leaked into engine cylinder causing catastophic engine failure. My [XXX] daughter was driving down highway when car suddenly started shaking violently and engine light comes on. She managed to pull off without crashing. Had it towed to a Ford dealership. They diagnosed issue and replaced the engine. Took over 2 months to replace. See paperwork attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Aug 31, 2024TX

After my car started and I tried to go, it shook a little, and the check engine light came on. I got it checked at a service station, and they said my coolant was low and my engine was shot, it appeared that there was a leak in the coolant that was leaking into and ruining the engine. I do not feel safe driving the car in the case that is breaks down, and with only 32,000 miles on it this is not standard for the car.

Engine
Filed Aug 29, 202453,249 milesCA

The contact owns a 2018 Ford Escape. The contact stated when the vehicle was started, the engine was idling roughly. The vehicle was taken to an independent mechanic where it was diagnosed with head gasket failure. The contact was advised to take the vehicle to the dealer for assistance. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 53,249.

Engine
Filed Aug 28, 2024TX

If you own a Ford Escape 2017-2019 this is a must-read it will not let me upload but go to ford.com customer satisfaction and put your VIN number in they owe you a new engine. THIS IS A COVER-UP AS THEY ARE NOT A RECALL SINCE THERE HAS BEEN NO ONE HURT To whom it may concern, August 17, 2024 I bought a 2018 Ford Escape SEL on [XXX], well several months back I noticed that I had to keep adding more coolant and oil. Since the car is always parked inside, you would think you could see something on the floor. Well, I never saw anything. So, on August 8, 2024, I took it to my mechanic who on August 13, 2024, said that I needed a new engine do the following engine codes P0300, P0301-P0304, P0316, P0217, P1285, and/or P1299. After a few moments of silence, my mechanic said “But I might have something that can help you with the repair. I honestly thought well guess he has a payment plan I was sure hoping as I did not have the $5,676.09 and nowhere to get it from plus paying the car notes. That is when he told me at the customer satisfaction program the only issue was it is either 7 years our younger on the car or less the 84,000. My car is 6 years old but has 98537 miles. I thought why not call them and talk to them anyway. Talked with a rep on my 1st call and could tell she was reading the script from start to finish. I asked her why I had not received a letter or even a notice on the Ford Pass App. She told me they sent one round of letters and nothing else and will not send anythi

Engine and Engine Cooling
Filed Aug 28, 202466,000 milesMN

The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle, there was white smoke coming out of the exhaust pipe. Additionally, the contact noticed that the coolant level was significantly low. The vehicle was taken to the dealer, where it was diagnosed that there was a coolant intrusion in the engine. The dealer determined that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 21N12. The failure mileage was approximately 66,000.

Engine
Filed Aug 27, 2024WI

The coolant and coolant system suddenly failed resulting in a full engine replacement. There were no noticeable signs of where the coolant went either. The auto is regularly serviced at a ford garage had a sensor replaced 6 months ago and no other issues were diagnosed.

Engine and Engine Cooling
Filed Aug 26, 2024120,000 milesSC

The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was temporarily illuminated. Additionally, the contact stated while the vehicle was idling at a red traffic light, an unknown message, and the message "Emergency Stop" were displayed, an alarm sounded, and the vehicle stalled. The vehicle failed to restart and was pushed into a parking lot with assistance. The vehicle was towed to an independent mechanic, where it was diagnosed with cooling system failure and coolant intrusion into the engine. The mechanic determined that the engine needed to be replaced. The mechanic related the failure to an unknown TSB number. The vehicle was not repaired. The used car dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.

Engine
Filed Aug 26, 2024FL

Engine coolant into cylinders, resulting in white smoke exhaust, fouling spark plugs and coils due to engine coolant leak in combustion chambers, and engine coolant leak due to issue.

Engine
Filed Aug 26, 2024IA

A couple of weeks ago my car started shaking and the engine light came on. I took it to the dealer to be told the engine blew and a replacement would be over $11k. The problem is a valve was stuck open and oil got into it. The car is barely 6 years old and has had regular service.

Engine
Filed Aug 24, 2024MI

The coolent intrusion into the cylinders cause catastrophic engine failure. Ford knows this and still sells these. They will not cover the new engine.

Engine
Filed Aug 22, 2024MD

I HAD A PROBLEM WITH MY ENGINE OVERHEATING AND TOOK IT TO FORD DEALER FOR SERVICE AND WAS ADVISED THAT WATER HAD GOTTEN INTO THE CYLINDER #2 I BELIEVE AND RUINED THE ENGINE. THE DEALER SAID THE WATER WAS GETTING INTO THE ENGINE BLOCK AND I NEEDED A NEW ENGINE. ANOTHER SERVICE DIRECTOR FROM ANOTHER DEALER SAID THEIR WAS A ISSUE WITH FORD AND THERE WAS A PROGRAM ON THIS. A NEW ENGINE IS AROUND $7500 AND THIS WAS QUITE A SHOCK SINCE I AM ON SOCIAL SECURITY. I CONTACTED FORD AND THEY SAID IT WAS NOT THEIR PROBLEM AND REFERRED ME TO YOU FOR HELP ON THIS ISSUE. PLEASE ADVISE ASAP SINCE THEY WANT TO INSTALL THE NEW ENGINE NEXT MONDAY OR TUES AT PITTSVILLE FORD IN PITTSVILLE, MD. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Aug 21, 2024UT

The engine has failed due to a cylinder misfire that was caused by coolant leaking into the engine block. Mileage on my car is 85,918 Ford had a recall on the engine but the recall was for 84,000 miles or below. So, my car is over by 1,918 miles. Ford says they can’t do anything to offset the cost of getting a new engine.

Engine
Filed Aug 19, 202495,000 milesSC

The contact owns a 2018 Ford Escape. The contact stated while driving approximately 45 MH, the vehicle stalled. The vehicle failed to restart and was towed to the residence where a handheld diagnostic machine failed to retrieve any fault codes. Additionally, while the vehicle was parked on several occasions, the vehicle failed to start. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.

Engine
Filed Aug 19, 2024CA

Low COOLANT reservoir condition and COOLANT into the engine with regular driving and maintenance. After 58,000 miles the owner had intermittent check engine lights stating to check or change the ignition coil and/or plug on 2 of 4 cylinders. Owner did this at their own expense, and check engine light continued to go on and off intermittently and refilled COOLANT reservoir. At 60,000 miles the owner experienced some white smoke coming from engine and additional check engine lights with the same codes and one additional code relating to misfire. Owner took the vehicle to an independent mechanic which tested it and found coolant into affected cylinders. Shop advised owner to rebuild or replace the engine, but after further research into this issue identified it as catastrophic ENGINE failure and new engine replacement from Ford would be required. Owner spoke to Ford who instructed him to take it to the nearest Ford Service Center for further diagnosis and repair. After 2 days service department contacted owner back and told them the repair cost for new engine is $6450 and Ford may provide some assistance based on the age and mileage of the vehicle. Vehicle was repaired at owner expense and now awaiting further assistance due to recall needed on this issue due to safety concerns and lack of drivability once service light is encountered. Vehicle did not catch on fire, but fire or mechanical breakdown while driving was another concern from the owner at the time and why the vehicle

Engine and Engine Cooling
Filed Aug 14, 202486,000 milesMI

The contact owns a 2018 Ford Escape. The contact stated while parking the vehicle, the check engine warning light illuminated. The vehicle was taken to a Toyota dealer where the vehicle was purchased. The dealer determined that there was coolant intrusion into the cylinders due to a cracked engine block. The dealer determined that the engine needed to be replaced. The dealer informed the contact that the repair could not be covered under an extended warranty because the vehicle had exceeded the mileage limitations. The vehicle was not repaired. The Ford dealer and manufacturer were not notified of the failure. The failure mileage was approximately 86,000.

Engine and Engine Cooling
Filed Aug 14, 2024136,000 milesMS

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine started to misfire, with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.

Electrical System
Filed Aug 14, 2024NC

The contact owns a 2018 Ford Escape. The contact stated that the hatchback failed to open while pressing the power emergency release button and while using the key fob. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.

Electrical System
Filed Aug 14, 2024MD

On Friday, August 9, the check engine light was blinking and the car ran roughly. On Saturday, August 10, I had my car towed to AAA Repair. Current codes: P0316 - Misfire Detected on startup; P0302 - Cylinder 2 misfire; swap CYL2 coil to CYL4 & retest..misfire remains on CYL2. TSB:22-2322 indicates cylinder failure allowing coolant into the engine causing misfire and rough running. AAA recommended vehicle service be done at the dealership—complete engine rebuild/replacement. The dealership recommends a complete engine rebuild/replacement with an estimate of $11,400. The balance on paying off the car is $8,400.

Engine
Filed Aug 14, 2024MD

Purchased vehicle used and had my mechanic inspect it. They reported that there was a possible coolant leak and so I took it back to the dealer, Antwerpen Toyota. They couldn’t find anything. After a couple oil changes where my mechanic continued to state there was a coolant leak somewhere, went back to Antwerpen where they said it could be that the radiator isn’t sealed properly. Took it to a proper Ford dealer who has now said there is coolant intrusion in an engine cylinder and the engine needs replaced, which from looking online, seems to be a frequently occurring issue with these engines that has not been recalled

Power Train
Filed Aug 12, 2024KS

While driving I received a ‘Engine Failure, Service Now’ notification; however, the check engine light was not on. I immediately called a ford dealership and said it was fine. I did not trust it and took it to an O’Reilley’s store to get a free diagnostics, everything was cleared. The next morning I still went to the dealership to ask. At this point the notification wasn’t on anymore but I did notice there was no coolant in the tank. They ran a regular diagnostics and told me car was fine. Again, I didn’t trust it and asked for more diagnostics. After charging me $200 they did it and found coolant leaking into the engine and cylinders. Car still runs but it did not make me feel safe driving with the notification and the rest of the diagnostics showing zero issues was extremely suspicious. They told me my engine needed to be replaced. I researched the issue and found Ford notified widely this issue in early 2020 and ford dealership sold me this in late 2020 and never told me about said issue or notification. I was told there is a program to get it fixed but is not active anymore. On too of that, ford had a warning on my car VIN number for two years and they never notified me of it during service appointments for the last 2 to 4 years I have been going there. I do not feel safe driving my car and ford won’t do any repairs about it even after they admitted to me it was a manufacturing fault and my car is under that block/build affected.

Engine
Filed Aug 12, 2024AZ

The engine was throwing multiple codes from misfires to crank sensors. Low coolant light was not working. Engine ended up having a blown head gasket and overheated because of low coolant. Upon researching the problem, I have found that this is a huge issue with the 1.5l eco boost and many people are having their motors blown while ford does nothing about the problem.

Engine
Filed Aug 12, 2024MA

Coolant leak caused engine failure while I was driving. Engine warning came on and alerted me the Engine was overheating and to pull over as soon as it was safe to do so. I did immediately and had the car towed to Ford dealer garage

Electrical System
Filed Aug 11, 2024VT

Loss of power. Driving up hill, normal acceleration. Electrical- corrosion in the fuse box under the hood. Corroded fuse pin connector plate. Found wire from ECU relay to ECU fuse pin plate corroded and completely broke from corrosion. Ordered used fuse box online, opened up the fuse box and found the same exact fuse pin plate corrosion as my vehicle. Local dealer ship told me they are replacing fuse box in customer cars on average once or twice a month.

Engine
Filed Aug 11, 2024CA

While driving the engine would run rough and started missing which resulted in diminished power. Took it to mechanic to change spark plugs. Problem still continued. Took it to Ford dealership for diagnostic test. They determined there is coolant intrusion in cylinders #2 & # 3. Recommended engine replacement.

Engine
Filed Aug 9, 2024MN

Coolant is leaking into cylinder 3 and is confirmed by a repair/service shop that it has a bad head gasket. No one else including dealership has inspected it. Upon research, this appears to be a well known and widespread issue with the Ford Escape 2018 as well as other years of this model. Ford continues to give no action, recall, or recourse for those affected who will be out over $5,000K to repair their engine.

Engine
Filed Aug 8, 2024117,000 milesAL

The contact owns a 2018 Ford Escape. The contact stated while at the local dealer for routine maintenance, upon further inspection, the contact was informed that a tune-up could not be performed due to a spark plug not being able to be removed. In addition, the contact was advised that there was a coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 117,000.

Engine
Filed Aug 8, 2024NH

Engine dead due to coolant intrusion from the manufacturing defect in the cylinder walls.The defect is KNOWN to be an issue according to Technical Service Bulletin 22-2229

Steering
Filed Aug 8, 2024PA

This is the third time I have had to get this fixed!! But this time my power steering completely locked up. It's electric power steering so it's not cheap and I am still paying on the vehicle also!! I have driven Fords all my life but I am just about done

Engine
Filed Aug 8, 2024CA

It is a power train failure. Hi my name is [XXX] I bought a 2018 Ford escape SE 1.5L eco boost on 9-3-2022 and it had 75,000 miles on it. I’m now finding out that it had a recall (21N12) when I bought it that expired at 84,000 miles. My car is now at 120,000 miles and my engine needs to be replaced. I was never told about the recall and was still sold the car that didn’t even last 2 YEARS!!!!! Now it’s going to be $8,000 to replace my motor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Aug 7, 2024MA

Coolant is leaking into the engine and combusting, causing smoke. Happened on the highway, I had to stop and was almost hit. Local mechanic confirmed the problem, says the engine could catch on fire if I had kept driving it. The check engine light came on.

Engine and Engine Cooling
Filed Aug 7, 2024102,000 milesGA

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine warning light illuminated. The vehicle was driven to an Auto Zone and the mechanic suggested there might be a spark plug failure, but the vehicle was not diagnosed. The contact then drove to the dealer and the vehicle was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The dealer also notified the contact of an undisclosed TSB associated to the engine coolant intrusion; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 102,000.

Fuel/Propulsion System
Filed Aug 6, 2024OR

I found coolant reservoir was really low. And found a check engine light. I scanned and found a code related to misfiring. After googling it I found that is a commonly issue in this vehicles related to a bad engine design. I am in Edmonton, Alberta, Canada. And bought the car here. So I am wondering if we are covered by this vehicle complaint.

Engine
Filed Aug 6, 202444,000 milesFL

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine misfired and the vehicle jerked. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.

Engine
Filed Aug 5, 2024OH

When changing the sparkplugs, sparkplug #2 broke off in the engine and needed to have the heads replaced. This was 100,00 mile and the warranty had just ran out so we had to pay over $4,000 out of pocket to the local dealership for this repair.. This is a known issue with Ford but they will not issue a recall. There was no warning lights or sounds that this was an issue.

Exterior Lighting
Filed Aug 2, 2024OH

I have had to replace multiple headlight bulbs every few months, but recently both headlights just stopped working. The bulbs and fuses are fine. If this had happened at night, I would not have been safe driving this car.

Engine
Filed Aug 2, 2024NY

In March of 2024 warning lights for abs, hill assist, traction control came on while the car was driving. We stopped driving and had the error codes checked at a autozone who said the sparkplugs where misfiring on cylinder 3. it was changed and when we started the car it blew white smoke and the engine seized. The repairs were over $6000. We were told ford had a class action suit which closed on November of 2023. We opened a case but ford closed it and will not help with known problems with the 1.5 lt engine.

Power Train
Filed Aug 1, 2024115,000 milesIN

The contact owns a 2018 Ford Escape. While the contact’s wife was driving approximately 65 MPH, the vehicle was a vibrating abnormally with an abnormal sound. The contact stated that after the RPM rose to 3,000 RPM the abnormal sound ceased. The driver pulled over to the side of the roadway and contacted an independent mechanic by phone. The mechanic listened to the sound and informed the driver to continue driving the vehicle. The vehicle was taken to the same independent mechanic who diagnosed that the flywheel had fractured and needed to be replaced. The vehicle had not been repaired. The mechanic referred the contact to the dealer. The vehicle was taken to the dealer where the diagnosis was confirmed. The flywheel was replaced. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 115,000.

Engine
Filed Aug 1, 2024WV

Took vehicle in to be serviced for a Crank shaft position sensor yesterday 7/31/2024. Have never had any other issue, but was told that they found coolant in our spark plug cylinder 3. The dealership said it would be around $9.000.00 for a new engine. Dealership said there was massive amounts of smoke and we have never experiences this issue in the past. Was last serviced on 6/24/024 with 92.086 miles.

Engine
Filed Jul 31, 202452,500 milesCT

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced due to a coolant intrusion into cylinder #1. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 52,500.

Power Train
Filed Jul 31, 2024NJ

Coolant began leaking into the cylinders causing my car to overheat while driving making this dangerous

Engine
Filed Jul 31, 2024107,000 milesMI

The contact owns a 2018 Ford Escape. The contact stated the while driving at a moderate rate of speed, the temperature gauge indicated that the engine was hot(H). The "Engine Fault Service Now" message also appeared on the instrument panel. The contact pulled over and checked under the hood and became aware that the coolant reservoir was empty. The contact added coolant however, the failure returned the next day. The contact took the vehicle to three independent mechanics who could not determine the cause of the failure. One mechanic eventually placed a camera inside the engine which showed that the coolant was leaking into cylinder #3. The vehicle was taken to a dealer where the contact was informed that there were no recalls on the VIN. The vehicle was not repaired. The manufacturer was also notified of the failure and provided the same information as the dealer. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 107,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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