Page 32 of 55 · complaints 1,551–1,600 of 2,704

2017 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Air Bags
Filed Feb 26, 2024MI

On [XXX], I was driving on the left lane of freeway [XXX] All of a sudden curtain airbags (both sides) deployed for no reason. The force/impact of the airbags felt like something extremely heavy or big landed on top of the roof. My vehicle slowed down automatically and then went into crash mode and was unable to start/drive. I stepped outside to look at my vehicle and not a scratch or dent was on my vehicle. I was not in an accident or anything. Was alarming/unsafe because I was on the freeway during [XXX] which is busy at that time so I could have been in a massive wreck and if I had my 4month old in the vehicle she would have been crushed/dead. On [XXX] my vehicle was inspected by silverrock and they denied the claim being "outside influence". At that time my vehicle was at Clover's Collison (still is) and the owner ran diagnostics. From 2/16-2/21 I have been reaching out to Carvana/Silverrock and trying to have them take care of this for me but they did nothing. I called my Progressive Insurance on 2/21 and they sent an inspector out as well and on 2/23 they did not find anything that could have caused the airbags to deploy. I called Ford Customer Service/recall department to ask regarding a recall on this vehicle and nothing has been reported with this model. I am currently having Clovers Collison (easpointe) repair the vehicle out of my pocket ($6,000) since insurance/warranty/carvana is doing nothing to help with this case. I need to be able to drive and Carvana/Silverr

Electrical System
Filed Feb 26, 2024KY

Because Ford company has used peanut oil I have rodents getting into my car causing major damages

Structure › Frame and Members › Underbody Shields
Filed Feb 26, 202449,000 milesCA

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact pulled over and had the vehicle towed to an independent mechanic, who determined that several of the skid plate bolts had detached, causing the front of the skid plate to fall. The independent mechanic informed the contact that only two rear bolts were still attached to the skid plate. The independent mechanic removed the skid plate. The vehicle was not repaired. The contact stated that the skid plate bolts had been replaced twice, but the failure recurred. The manufacturer was aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 49,000.

Power Train
Filed Feb 26, 2024WI

When pressing the acceleration pedal, car does not always switch into the next gear. On other occasions, while accelerating the car jerks and does not switch into the next year smoothly

Engine
Filed Feb 25, 2024CA

Engine light started coming on and off and it started to run rough on startup. I took it in for servicing and was told coolant was leaking into the engine. Following the inspection, car now runs very rough and I am not longer safe to drive it. The repair is $8000! Ford offered to pay $3000 of that -- not good enough considering that the car has 50910 miles on it and has had all recommended servicing and it is a known Ford defect. Yes, the car is available for inspection upon request. Yes, I feel that my safety and that of my 11year old were compromised with a known defect as I have since learned that this is well-known problem. Yes, the vehicle has been inspected by ford. The warning was the enigine light coming on.

Engine
Filed Feb 23, 2024130,000 milesTN

The contact owns a 2017 Ford Escape. The contact stated that while his son was driving at an undisclosed speed, the engine seized. The vehicle failed to restart, and the contact's son was stranded on the side of the road. The vehicle was towed to the residence. The contact’s son checked the coolant level, and the dip stick. The dip stick had oil on it. The dealer was informed of the failure. The contact was informed about TSB: 21N12 and the contact's vehicle was not associated with the TSB. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was also advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 130,000.

Engine
Filed Feb 22, 2024TX

Coolant is leaking into the cylinders. This seems to be because of a defect in the way the engine was cut from the manufacturer.

Fuel System, Gasoline
Filed Feb 21, 2024112,000 milesPA

The contact owns a 2017 Ford Escape. The contact stated that after refueling the vehicle, the vehicle was difficult to start while still at the pump. The contact stated while driving at various times, there was fumes coming from the vehicle with the check engine warning light illuminated. The contact took the vehicle to a local mechanic and was informed that the failure was due to the vehicle not having a gas cap. The vehicle was not repaired. At the suggestion of the mechanic, the contact attempted to use different grades of gasoline however, the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 112,000.

Engine
Filed Feb 21, 2024CA

The coolant has leaked into the engine causing engine defect

Seats
Filed Feb 21, 2024WI

Turned the heated seat on (driver side seat). After a little while the seat felt too hot so I thought maybe my jacket was positioned strange on my back. I readjusted my jacket and turned the seat down to the medium setting. It still felt too hot so I turned it off. After exiting the vehicle I noticed a burn mark through the back of the seat. I checked my jacket and there were burn marks on it as well. Had I not been wearing a winter jacket i likely would have been burned. This also poses a safety concern of the seat starting on fire. The vehicle has not been evaluated yet. There were no warning messages or alarms prior to the malfunction. It can be inspected upon request.

Engine
Filed Feb 20, 202461,000 milesMI

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact noticed the loss of engine power. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact was informed about TSB: 21N212. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 61,000.

Unknown or Other
Filed Feb 19, 2024NJ

Brought car to a Ford dealer for standard service. Dealer found that lug nuts were swollen and could not be removed via standard procedure. 20 lug nuts had to be replaced at my expense.

Engine
Filed Feb 19, 2024NY

Leaking coolant into cylinder causing misfiring and bad 1.5 liter engine. $8000 to replace ford knows of the issue with these motors but won’t do anything about it they need to be responsible for this.

Engine
Filed Feb 18, 2024AR

There is a major design flaw where the coolant leak causes the engine housing to crack usually around 70,000 MI which is why I feel like I was sold a lemon because they sold this car to me without telling me anything about this at 64,000 miles throwing in a powertrain warranty I guess to cover up the rip off they probably won't even pay for the $7,000 repair. So now I pay $12,000 on this car and owe $10,000 more and only got to drive it for about a month and a half before a problem started happening and now my dealer has had my car for over a month and simply tells me every time I call that they don't know what's wrong with it even though they're being sued in 12 States for this issue and there are thousands of escape owners complaining about this very thing online. So it's obvious that Ford just doesn't want to add one more car to their phone book of course they've had to recall not to mention this is my second lemon in a row owning a contour before now where they got caught lying about the transmission that was in that vehicle were they held my car for over 6 months before fixing it. But my symptoms are my fluid is empty as soon as I put them in my engine runs hot as soon as I turn it on and shuts itself off which means I could have died if I was on the highway when this happened and now I have a car that I spent $24,000 on in the long run that I got to drive for about 2 months with it being in the shop the rest of the time. If you would like in detail information feel free

Engine
Filed Feb 17, 2024CO

Coolant leaking into cylinders 3&4 miss fire on plugs 3&4 as well. Check engine light come on and goes off by itself quite a bit. There have been no incidents or accidents causing such a problem. The contact wants to know if his vehicle has been reviewed by anyone to determine if it fits in the criteria of getting repaired by ford.

Engine
Filed Feb 16, 2024CO

TSB 22-2229. Coolant intrusion is cylinder one due to engine design flaw. Long block needs to be replaced. Please issue recall.

Power Train
Filed Feb 15, 202442,000 milesCA

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. In addition, the contact stated while shifting into another gear, the contact noticed that the transmission was slipping. The vehicle was taken to the dealer where it was diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 42,000.

Engine and Engine Cooling
Filed Feb 14, 2024114,000 milesMI

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was idling, the vehicle was jerking abnormally. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant was leaking into cylinder #1. The vehicle failure related to TSB: [XXX] with NHTSA ID Number: 10214126 (Engine and Engine Cooling) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed the VIN was not covered under [XXX] ; NHTSA ID Number: 10214126 (Engine and Engine Cooling). The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 114,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine and Engine Cooling
Filed Feb 14, 2024110,000 milesNC

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the engine temperature gauge had increased to "HOT”, and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that coolant had leaked into the engine causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 110,000.

Wheels › Lugs/Nuts/Bolts/Studs
Filed Feb 14, 202460,000 milesIL

The contact owns a 2017 Ford Escape. The contact stated that while attempting to rotate the tires, it was discovered that the lug nuts on all four wheels were swollen and damaged. The contact indicated that the lug nuts were unable to be removed. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 60,000. The VIN was not available.

Exterior Lighting
Filed Feb 14, 2024MI

Rh and Lh low beam headlamps keep burning out have replaced the bulbs in both lamps 3 times in 9 months issue causing sudden problem driving at night currently now found the connector on both lamps have melted and required replacing Dealer wanted $3500 to replace both headlamp assemblys as there was an issue with the connectors there was no warning when the lamps went out

Engine
Filed Feb 14, 2024MN

My vehicle experienced catastrophic engine failure. This is a known issue from Ford in which coolant leaks into the engine and causes issues. They have posted bulletins about the issue but there has been no recall. I experienced no warning signs such as check engine lights or any issues that would have prompted me to bring my vehicle into a shop to get repaired. The vehicle has been inspected and confirmed by an independent service shop as well as a certified Ford dealership. The issue that occurred correspond with Ford bulletin 22-2134, 21N12, and customer program number 19B37

Engine
Filed Feb 14, 2024SD

July 2022, check engine light came on. Vehicle taken to dealer where purchased (Scott Peterson Ford-Sturgis, SD). They found the code indicated #1 cylinder misfire, running and upon start up. They cleared codes and could not duplicate the misfire. Said they could not figure out the issue and sent us back on the road. The vehicle was still under factory warranty. We continued to use the vehicle with check engine light coming on and going off occasionally. The check engine light appeared in Sept 2023. We had the spark plugs changed and the coolant system flushed at our service station. The check engine light went off. It would come on again, go off, sporadically. Then in January 2024 the check engine light came on and the heater wouldn't work. We checked the coolant level and it was almost completely out. We filled coolant back up, the check engine light went off, and all seemed good. Within 2 weeks the check engine light came on again and the coolant was completely out. No leaks noticed anywhere. I researched and found lots of articles/lawsuit against Ford for this very issue. It included potential fire issue from engine overheating and more. We returned the vehicle to the dealership (now Wareing Ford Sturgis) and they indicated it was probably a leak into the engine itself, which was a known problem by Ford and the dealerships. They mentioned some customers were buying extended warranty coverage before having the dealership diagnose the problem and that it could save us a lot

Engine
Filed Feb 12, 2024IL

Engine warning light came on while driving. Vehicle is operable but service department has indicated coolant intrusion needs new engine short block replaced to operate the vehicle. This is our only transportation and we have been advised not to drive the vehicle as the engine could seize up at any time.

Power Train
Filed Feb 12, 2024FL

Background: My 2017 Ford Escape Titanium with a 2.0L Ecoboost engine has 65k miles. Engine light started flashing recently due to Cylinder missfire code P0301 , immediately brought it into Ford and upon their assessment they shared that my engine has a coolant leak in cylinder 1 which is causing major engine issues. This is my primary car and I need it to transport myself to and from work. I have taken diligent car of this car and have only serviced it (routine and non-routine maintenance) at Ford Dealerships to ensure that all parts and the service is the best possible to keep the vehicle in top condition. Safety: If left untreated this coolant leakage into the engine will result in a variety of hazardous and life-threating issues for the driver as well as individuals on the streets such as engine overheating, engine corrosion and ultimately total engine failure. I am not comfortable driving this car at this time as it is a ticking time bomb unless I pay for the replacement of the engine. But as I understand this will not guarantee this issue will not resurface again as the engine replacement will be with the same engine type that has the same design defect of an "open block" which is prone to coolant leaking inside. Problem reproduced: Yes, reproduced by Ford Dealership. This problem appears to be routine enough for Ford Motor Company to issue a TSB regarding this issue [XXX] with the only fix being a total replacement of the engine, with an illogical cost of 10k. Vehicle i

Engine and Engine Cooling
Filed Feb 12, 2024100,000 milesTN

The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle and shifting into drive(D), the vehicle failed to respond while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block. Additionally, the contact was advised that coolant had also intruded into the transmission. The contact was informed that the engine and the transmission needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2139 Coolant Intrusion into the Cylinder (Engine and Engine Cooling; Power Train). The manufacturer was informed of the failure. The failure mileage was approximately 100,000.

Engine
Filed Feb 12, 2024MI

Engine check engine came on and found coolant low, refilled, and 2 weeks later coolant low again. I suspected coolant leaking into the engine since no coolant on the ground. Dealership confirmed this and said new engine block is required. It is a 2017 Escape with only 33,000 miles now. It is ridiculous that Ford knowingly went into production with this bad engine design which they redesigned later. I found out that there was a TSB to replace the engine block. Ford knows the engine is an issue and only fixed some of the vehicles as the issue happens. However, my SUV has no warranty and I was told engine replacement is not covered. This poses a risk to my daughter with the possibility of engine fire if coolant burns out, not to mention hesitation at lights while turning that can cause an accident. SUV is available for your inspection. I feel Ford issued a TSB to prevent a recall so they do not have to address problem with all the vehicle. NHTSA should force this recall or force Ford to expand TSB to all affected vehicles with no limit. Communication with Ford Dealership and Ford Customer Relations is available.

Engine
Filed Feb 11, 2024VA

Vehicle was being driven. All of a sudden the vehicle made a shudder, started misfiring, and the check engine light came on. Because of the power loss, the vehicle behind me almost rear ended us, because we were at full speed (60 mph) and on a steeper inclined road. The incident happened on 1/26/2024 and the vehicle was taken to the dealer on 1/27/2024 only to be told that the vehicle needed an engine cylinder block replacement due to a failure that Ford Motor Company was aware of. To this date, I have received no recalls or warnings of this issue. This is a. $6,000-$8,000 repair that the dealership is not even willing to do.

Electrical System
Filed Feb 10, 2024IA

My car randomly would not start upon shutting car off and returning to vehicle the car would not start with the keys that was given to me from the dealership that i purchased the vehicle from. it has been having coolant issues where it was reading high temperature then would go back to normal operating temperature very shortly and would happen off and on. it was serviced for this issue at Boubin Automotive in Waterloo, Iowa and they stated that it was empty on coolant refilled it and seemed to not have any leaks and it drove fine for a few weeks and then had the coolant issue where the car would read high temperature then would go back to normal and kept doing so. The day i parked it and returned to it and it would not start it showed high temperature immiedately and would not start. had it towed to a mechanic shop habhab's towing in ames iowa where they stated there was no coolant in it once again and they pressure checked the vehicle and it passed the pressure test for the motor but had no coolant in it, and still would not start stating that the pcm is bad in the vehicle. it has shown the exact signs of the recall in this vehicle that ford has released and i am trying to get the car covered under the recall because its showing the exact same issues as the new recall that was put out. please contact me at [XXX] is my cell phone number. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power Train
Filed Feb 9, 2024133,919 milesMO

I have had to have my engine and my transmission replaced within 2 months apart I keep writing and calling everyone I can I keep hearing the 1.0 l engines are blowing up too due to the wet belt and they're doing nothing with the 1.5 l engines due to the coolant issues I had no warning lights going off in my car and it blew the motor if it wouldn't have been for me going downhill I could have easily been killed. I need some reimbursement I have worked out over almost 20 grand between the transmission and engine for repairs and I owe people money I can't afford this anymore. Why can you not make Ford pay for these. All of these engines are bad and the 1.0's and the 1.5 leader engines. I have all the documentation from what I paid for both all I would like is for half back. It seems like nobody's doing anything about this you keep asking for the approximate date and I do not remember. I'm going to try to get as close as I can. It's not a mileage thing on these vehicles they're all having coolant problems or they're all having wet belt problems it does not matter. It's faulty on their part. I've done all my oil changes I've kept up to date with everything I should have. Ford dealership actually refused to put a new engine in my car because they know these cars these vehicles are all bad. They're literally turning people away because they don't want to work on them.

Engine
Filed Feb 7, 2024MI

Vehicle started idling weirdly, engine light came on the next day which was a code of P0304 (misfire cylinder 4) the day after that I took it to the dealership where I got the car from and they switched the coils on the cylinders and said I needed new spark plugs (those were not replaced) and they told me to come back when it misfires again. Couple days later my car overheats and I pull over to let it cool down. I then get home and make an appointment at a Ford dealership, which it had to be towed and now I am being told I need a new engine because coolant intrusion into cylinders. Currently waiting on warranty to approve repairs

Engine
Filed Feb 6, 2024IN

The engine has had coolant leaking into it. Clouds of white smoke, stalling and regular low coolant level. Once the recall work was performed, I was still having these issues and told the ford service dept. They said there is nothing they could do. Now my transmission has completely gone out at less than 100k miles even though all ford suggested maintenance work has been completed at suggested intervals. It’s hard to justify replacing the transmission when I don’t know when the engine will quit working due to the coolant intrusion.

Power Train
Filed Feb 6, 2024MA

The transmission on my vehicle failed at 120K miles. The vehicle had been meticulously maintained and serviced by the dealer at each recommended service date. While travelling up hll, the car would not stay in gear and we were barely able to pull to the side of the road to avoid being hit by cars behind us.

Engine
Filed Feb 3, 2024WV

Coolant leaking into engine, making it misfire, and eventually engine will lock up. Verified by dealer. Needs engine replaced. This is happening to engines built prior to 2019. Ford has a service bulletin for it. Ford needs to issue a recall. The check engine light comes on due to the misfire as the coolant burns out of the cylinders.

Engine
Filed Feb 3, 2024TX

My Ford Escape 2 liter ecoboost engine failed and had to be replaced per a Ford Technical Service Bulletin and was replaced by an Authorized Ford Dealership. Engine was liable to fail at any time and a failure could have caused a serious road incident putting my safety and the safety of others at risk. There was no prior warning of the problem until the failure occurred. There were no messages from Ford. FORD SHOULD RECALL THIS ENGINE A scanned copy of the dealer repair invoice is attached.

Unknown or Other
Filed Feb 3, 2024VA

Transmission went out at about 70,000 miles. There was ZERO warning or notification with a warning light. I thought my car needed new tires as it was slow to start after stopping at a stop light. It also slipped gears. I did not know that this was the "warning" signs of a transmission going out until after I researched transmission issues w/ the FORD ESCAPE. It was a dangerous situation as it was stalled in the middle of an intersection.

Wheels
Filed Feb 1, 2024OH

I took my Escape to the Dealership for routine oil change and tire rotation. (almost 43000 miles). I received a call from Dealership that I had "swollen lug nuts" and to rotate my tires these needed to be changed. I had never heard of such a thing. My Significant Other had not either and he spoke to the Dealership Representative who said that this was true and that in order to rotate tires the lug nuts required changing. The Representative said they had them in stock and the cost would be around $180.00. We decided to investigate further and deferred the change at that time. After discussing with another repair shop and reading about other issues with Ford vehicle, dodge, and a few Toyota we ascertained this was an issue. I took my Escape to the other Repair shop and had the lug nuts changed for $110.00. It appears to me that this has been an issue previously and class action suit was filed and dismissed. This appears to be a problem that can lead to bigger problems if not corrected. ie swollen lug nut car has flat tire, tire cannot be changed due to special equipment required to change flat, all resulting in car being towed to appropriate dealership for change out of lug nuts. I bought a Ford product promoted as being a Quality product. How can this be if the lug nuts do not withstand 43000 miles and the vehicle being in a garage at all times when not in use, then develops this problem. I see potential for major safety issues if this is not corrected by potential injury to t

Engine
Filed Feb 1, 2024TN

Coolant intrusion into the engine, causing vehicle to overheat with the overheat alert flashing on dash. Refilling coolant before every drive and still overheating, with the coolant always being empty despite being filled daily. Consistent cylinder 1 misfire, even after mechanical inspection/replacement. Vehicle misfiring upon starting, where some instances the engine will not start for 2-3 tries. Vehicle misfiring while driving, stopped at traffic lights, and when using Auto Stop-Start feature during daily drives (traffic lights and stop signs). White smoke coming from exhaust. Engine block cracked due design of engine - defective design. 100K miles, 2nd owner.

Structure › Body
Filed Jan 30, 2024MI

This is before an accident will occur.Around the windshield[apillar,on top] the paint is falling off so if I get in a rollover accident or a front end accident is the windshield just going to pop off with any pressure. if the paint under the urethane which holds the windshield in doesn't adhere properly.whats holding it on?

Engine
Filed Jan 30, 2024140,000 milesWI

The contact owns a 2017 Ford Escape. The contact stated that while attempting to start the vehicle, the temperature gauge immediately indicated that the engine was overheating, and the vehicle failed to start. The contact allowed the vehicle to cool down. The contact stated that while driving, the vehicle failed to accelerate as intended. Additionally, the contact stated that the vehicle failed to exceed 10 MPH. The vehicle was driven to the destination. The vehicle was towed to the dealer where it was diagnosed with engine failure due to coolant leak into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 140,000.

Power Train
Filed Jan 29, 2024VA

The transmission slipped out of gear at a stop light and the car would not go. I could move the gear shift from park to drive and the car would not go into gear. There were NO warning lights. I had it diagnosed and they stated “internal failure.” The vehicle has less than 130,000 miles on it.

Engine and Engine Cooling
Filed Jan 29, 202444,000 milesID

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle failed to accelerate as intended. After which, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a misfire in cylinder #2, and informed the contact that the spark plugs needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who determined that coolant intrusion had damaged the engine, requiring that the engine be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-2346. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 44,000.

Engine
Filed Jan 27, 2024VI

Coolant has been leaking into the engine on low mileage 2017 Ford Escape titanium 2.0L ecoboost turbo engine.

Power Train
Filed Jan 27, 2024CA

1. Coolant is either leaking or evaporating which makes the coolant reservoir tank lose water that requires many refills after daily use. This led to the car to heat up without any notice in the middle of a busy highway with a narrow shoulder. This causes the car to release white smoke from the back with a chemical stench. A mechanic checked the car by raising it on a car lift for any leaks but there were no obvious leaks. 2. Car sometimes violently shakes upon turning on the ignition letting out a loud noise that can be heard from afar. The warning was a misfire on the #2 Cynlinder. We have replaced the old spark plugs and coils with new ones but the car still shakes at times and on the screen it says, 'Engine Fault Service Now". 3. There is also a warning on the system that reads, 'Powertrain Malfunction/Reduced Power'. Upon start of the warning the car abruptly slows to 35 mph max which is a great concern for safety when driving on the freeway/highway with many cars going 70-80 mph. A couple of mechanics have all mentioned something is wrong because the system slows down the car to avoid any more problems to arise and is a big concern for them as well. The computer used to analyze any issues does not directly call out a specific error even though there is an obvious issue with the powertrain. 4. There was an issue with the latch on the lift gate of the car but was fixed by Ford because it was covered under Extended Ford Warranty.

Engine
Filed Jan 26, 2024GA

While driving 40-45 mph the engine randomly shut off. I was able to pull over place into park and restart. The vehicle started normally and I continued to and from work with no issue. I drove to Ford dealership and they cannot duplicate problem.

Engine
Filed Jan 25, 2024OH

Engine coolant intrusion short block needed replaced was taken to mt orab dealership to have reprogramming done which I just found out they did not even do the reprogramming back in 2022 I had appointment scheduled for the reprogramming I had made one in November around 11th but not sure what happened so was rescheduled dec 6 th I am so disappointed in dealership lack of communication with customers about this program because they did not get me in until dec 6th the program ended this is completely unfair for me to pay out of pocket for dealership mistake with not disclosing they did not do reprogramming when vehicle was brought in and the program was over by the time they did

Engine
Filed Jan 25, 2024GA

This car has had many issues regarding the engine there was a tbs put out on it. But as a single mother with 2 kids I just bought this car it was in good working condition with a clean car fax I have only owned it since October 2023. Now I have white smoke coming from the exhaust and it keeps losing coolant. I have seen numerous complaints online regarding the engine of the 1.5 liter Ecoboost not only in the escape but also in the fusion. I believe this engine should be recalled and not a TSB

Unknown or Other
Filed Jan 23, 202441,400 milesIL

The contact owns a 2017 Ford Escape. The contact stated while driving 25 MPH, the vehicle stalled without warning. The vehicle was restarted; however, the failure reoccurred. The vehicle was towed to the local dealer, where it was diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 41,400.

EngineFire
Filed Jan 22, 2024MO

Antifreeze is leaking into the small block, causing a fire in the engine. This was a known issue on the other Ford Fusions and other year Escapes. Upon viewing other users on reddit, this is a major issue.

Engine
Filed Jan 22, 2024CA

The engine has a known issue where coolant leaks into the cylinders. There is no fix for this. It affects all Escapes 2013-2019. Ford did a very limited recall restricted to just the 1.6L engines but the issue affects all engines. My escape is at the dealership now and has confirmed that my engine has this issue. I called Ford to ask what they were going to do to correct this issue. They acknowledged that there is a problem and that they know this is their issue but at this time will not do anything to help me. If I continue to drive my car it could catch on fire. I can not afford to replace the engine as it is $7500.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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