Page 24 of 24 · complaints 1,151–1,180 of 1,180

2016 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Engine
Filed Sep 12, 201622,000 milesCA

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY REDUCED SPEED AND A "SERVICE ENGINE" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

Electronic Stability Control (esc)
Filed Sep 11, 201612,900 milesNC

WHILE DRIVING AT HIGHWAY SPEEDS (ROUGHLY 70 MPH) MY VEHICLE COMPLETELY TURNED OFF WITH NO WARNING AND SAID "ENGINE FAULT. SERVICE NOW". BY THE GRACE OF GOD I DID NOT GET REAR ENDED. I SUCCESSFULLY RESTARTED THE VEHICLE AND MADE IT HOME. THE SAME THING HAPPENED THE NEXT MORNING, THIS TIME ON CITY STREETS GOING ROUGHLY 20 MPH DURING RUSH HOUR. AGAINST, I WAS BEYOND LUCKY TO HAVE NOT GOTTEN INJURED OR WORSE AND THERE WAS NO WARNING AGAIN.

Service Brakes, Hydraulic
Filed Sep 7, 2016GA

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE ATTEMPTING TO BRAKE IN DIFFERENT WEATHER CONDITIONS, THE BRAKES MADE AN ABNORMAL SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 11/01/16*LJ THE CONSUMER STATED WHEN MAKING SHARP LEFT TURNS, THE BRAKES MADE A LOUD SQUEAKING NOISE. ALSO, THERE WAS A SCRAPING ROUGH FEELING WHEN THE BRAKE WAS APPLIED. UPDATED 12/13/16.*JB

Electrical System
Filed Aug 26, 20164,900 milesSD

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT AFTER THE AIR CONDITIONER WAS ACTIVATED, THE DASHBOARD VIBRATED AND AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS AN HOLE FROM WHICH RODENTS ENTERED AND DESTROYED THE FAN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,900. THE VIN WAS NOT PROVIDED. UPDATED 10/13/16*LJ *TR

Power Train
Filed Aug 15, 2016MI

ON MAY 6, 2016 WE PURCHASED A 2016 FORD ESCAPE TITANIUM 2.0 AWD. ON 6/22/16 I BROUGHT THE VEHICLE IN FOR SERVICE DUE TO A SHUDDERING WHEN THE CAR IS SHIFTED FROM REVERSE TO DRIVE AND GAS IS APPLIED. THE SERVICE DEPARTMENT OF SEYMOUR FORD OF JACKSON , MI, WHO HAVE BEEN VERY HELPFUL, PERFORMED A REPROGRAM OF THE PCM. ON 8/15/16 I BROUGHT THE VEHICLE IN WITH THE SAME SHUDDERING COMPLAINT. SEYMOUR PHONED THE FORD HOT LINE TO ASCERTAIN IF THERE WERE ANY ADDITIONAL RECALLS. SEYMOUR WAS ADVISED BY FORD TO COMPARE LIKE VEHICLES ON THEIR LOT. THEY TESTED A 2015 AND 2017 ESCAPE "BOTH HAD SAME ISSUE" . I WAS INFORMED BY THE SERVICE DEPARTMENT TO BE SURE TO KEEP MY FOOT ON THE BRAKE WHEN SHIFTING FROM REVERSE TO DRIVE AND WAIT FOR THE GEAR TO ENGAGE THAN ACCELERATE. I FOUND UNDER COMPLAINTS.COM OTHER OWNERS THROUGHOUT THE US WHO HAVE MADE THE SAME COMPLAINT. ONE HAS EVEN HAD FORD ACKNOWLEDGE THERE IS A PROBLEM AND THEY ARE WORKING ON IT. I INFORMED THE SERVICE DEPARTMENT THAT I UNDERSTAND THEY DID NOT BUILD THE CAR; HOWEVER, IF THIS CONTINUES TO OCCUR I WOULD BE BACK. THEY INFORMED ME THEY WERE THERE FOR ME. THAT SAID IT APPEARS EITHER FORD IS NOT TELLING THEIR DEALERS THERE IS A PROBLEM AND OR THEY ARE TELLING THEIR DEALERS TO STONEWALL. EITHER WAY FORD SHOULD AT LEAST MAKE IT KNOWN TO THE DEALERS AND THE OWNERS OF THE VEHICLES THAT THERE IS A PROBLEM AND THEY ARE WORKING ON A SOLUTION. WE PAID GOOD MONEY FOR THE CAR AND WE ARE RETIRED ON A FIXED INCOME, ALTHOUGH WE ARE UNDER WARRANTY,

Engine
Filed Aug 9, 201611,000 milesCA

LSUDDEN COMPLETE LOSS OF POWER UNEXPECTEDLY DRIVING AT LOW OR HIGH SPEED. RUFF RUNNING WITHOUT ABILITY TO ACCELERATE. WARING MESSAGE OF "HILL ASSIT" NOT ACTIVATED. VERY DANGEROUS SENARIO WHILE ON INTERSTATE. OCCURRED 3 (THREE) TIMES IN 2 DAYS. CAR WAS A HERTZ RENTAL CAR AND I WAS TOLD, AFTER COMPAINING THAT REQUESTED CAR WAS NOT AVAILABLE, THAT THIS CAR IS BETTER AND MORE RELIABLE THAN MY REQUESTED TOYOTA RAV 4. THINKING BACK IT'S AS IF THEY KNEW ABOUT THE ESCAPE'S LIABILITY.

Electrical System
Filed Aug 7, 20166,000 milesIL

I PURCHASED A 2016 FORD ESCAPE IN JANUARY 2016 ON 8-2-16 I WAS ON MY WAY TO WORK ALL OF A SUDDEN MY CAR SLOWED DOWN IN TRAFFIC A THEN STOPPED. MAKE A LONG STORY SHORT I MADE IT TO WORK FORD SENT A TOW TRUCK TO MY JOB TO PICK UP ME AND MY TRUCK

Power Train
Filed Aug 1, 20169,400 milesOH

WAS DRIVING VEHICLE AT 35 MPH THEN ENGINE DIED, SERVICE ENGINE NOW LIGHT CAME ON, MESSAGE CENTER SAID CONTACT DEALER. RESTARTED AFTER PUT IN PARK. CHECKED FOR CODES WITH GENERIC SCAN TOOL, OBD2 CODE P2112 IN MEMORY. CONTACTED DEALER PURCHASED FROM FOR SERVICE. WAS TOLD NO CODES, BUT BATTERY HAD BEEN DISCONNECTED, CLOCK WAS RESET AND ALL RADIO PRESETS ERASED AND BLUETOOTH ERASED.

Electronic Stability Control (esc)
Filed Jul 28, 20164,701 milesCA

I WAS CRUISING AT ABOUT 35-40MPH ON CITY STREET. SUDDENLY THE MOTOR PRACTICALLY QUIT. THE VEHICLE IMMEDIATELY SLOWED DOWN TO ABOUT 5 MPH. THE "STABILITY CONTROL" WARNING LIGHT CAME ON. LUCKILY, THERE WERE NO VEHICLES BEHIND ME ON THAT 9:20 PM SUNDAY 7/24. THE PROBLEM WAS SOLVED AFTER DOING WHAT THE MANUAL ADVISED: TURN OFF THE MOTOR, RESTART (AFTER A FEW MINUTE AT LEAST, I FOUND OUT). THE NEXT MORNING AND AFTER STARTING THE MOTOR, THE CHECK ENGINE LIGHT CAME ON. I HAD FORD DEALERSHIP CHECK THE VEHICLE THAT MORNING.

Steering
Filed Jul 25, 20161,186 milesNY

STEERING ASSIST FAILURE. NO WARNING SIGNS OR ANYTHING. COMPLETE LOSS OF STEERING WITH ONLY 1186 MILES ON THE CAR. OWNED IT LESS THAN 2 MONTHS.

Unknown or Other
Filed Jul 20, 2016DC

I WANT TO REPORT A LIFE/HEALTH SAFETY ISSUE FOR A VEHICLE THAT I RENTED AT REAGAN NATIONAL AIRPORT ON 17 JULY 2016 AND RETURNED THE VEHICLE ON 20 JULY 2016. THE VEHICLE THAT WE RENTED IS A 2016 FORD ESCAPE RED, PLATE NUMBER NC EAL2306 AND BUDGET CAR NUMBER 45880623. WE ONLY DROVE THE CAR ON SUNDAY THE 17TH THREE OF THE FOUR OCCUPANTS HAD THE FOLLOWING SYMPTOMS: HEADACHE, DIZZINESS, AND NAUSEA AFTER ONLY A FEW MINUTES IN THE CAR WITH THE A/C ON IN RE-CIRCULATION MODE. THE REASON I REMEMBER THIS DETAIL IS THAT THE TEMPERATURES WERE VERY HOT AND WE WERE TRYING TO KEEP THE CAR COOL INSIDE AS THE VEHCILE HAS BLACK LEATHER SEATS. WE STOPPED BY A RESTAURANT FOR LUNCH AND MY WIFE THOUGHT SHE HAD SOME BAD FOOD. SHE HAD SEVERE NAUSEA, HEADACHE, AND OTHER UPPER RESPIRATORY SYMPTOMS. OUR DAUGHTER HAD SIMILAR SYMPTOMS. I HAD SINUS DRAINAGE, A HEADACHE AND DIZZINESS. WE WENT OUT LATER IN THE DAY TO CHECK THE ROUTE FOR OUR DAUGHTER'S VOLLEYBALL CAMP AND WE'RE IN THE CAR FOR APPROXIMATELY AN HOUR AND A HALF. SAME SYMPTOMS OCCURRED WITH THREE OF FOUR OCCUPANTS.

Vehicle Speed Control
Filed Jul 19, 201612,000 milesTN

NOW LOOKING BACK THE WARNING SIGNS WERE WHEN PUT IN REVERSE WOULD ROUGHLY KICK BACK . THEN ONE DAY WHILE DRIVING ON A CITY STREET GOING ABOUT 50MPH, THERE WAS A JOLT AND AN "ENGINE FAULT,SERVICE NOW" MESSAGE APPEARED AND THE SERVICE ENGINE LIGHT CAME ON. I NOTICED THAT I WAS SLOWING DOWN AND COULD NOT GO OVER 30MPH. I HAD IT TOWED TO DEALERSHIP AND THEY SAID THE THROTTLE BODY NEEDED TO BE REPLACED. I SEE THERE HAVE BEEN ISSUES WITH THIS BEFORE AFFECTING YEARS 2008-2013, BUT NO RECALL WAS EVER MADE. VERY SURPRISED THAT THIS ISSUE HAS NOT BEEN RESOLVED YET AND STILL OCCURRING IN 2016 VEHICLES.

Steering
Filed Jul 19, 20162,557 milesCT

IN FOLLOW UP TO MY ORIGINAL COMPLAINT NUMBER 10885168, STEERING ASSIST MALFUNCTION WHILE OPERATING ON THE MASSACHUSETTS TURNPIKE, WHICH RESULTED IN A LOSS OF POWER STEERING, THE DEALERSHIP CONFIRMED THE VEHICLE NEEDS A NEW STEERING RACK AT 2500 MILES.

Unknown or Other
Filed Jul 16, 201612,764 milesTX

I BOUGHT MY 2016 FORD ESCAPE BACK IN JANUARY BRAND NEW AND AT 12,000 WHILE DRIVING IT ON A BUSY STREET, THE ENGILE LIGHT COMES ON AND IT STARTS SHOWING A MESSAGE THAT SAYS "ENGINE FAULT SERVICE NOW". IT IS VERY SCARY WHEN THAT HAPPENS WHEN DRIVING IT SINCE IT JUST STARTS SHAKING AND IT WON'T GO ANYWHERE. WE HAVE HAD A 2011 FORD ESCAPE THAT HAD THE EXACT SAME PROBLEM AND IT GOT RECALLED FOR IT. YOU WOULD THINK THAT FORD WOULD BUILD THEIR NEWER VEHICLES SAFER AFTER KNOWING THAT THEIR OLDER VERSIONS HAD PROBLEMS WITH THE THROTTLE BODY. THANKFULLY WE TOOK IT TO THE FORD SERVICE CENTER AND THEY ARE GOING TO FIX IT HOHOPEFULLY. BUT IT SUCKS BECAUSE IT'S OUR ONLY VEHICLE WE USE TO GET TO WORK AND THEY HAD NO LOANERS AVAILABLE. HOPEFULLY FORD DOES SOMETHING ABOUT IT BECAUSE THIS COULD HAVE CAUSED AN ACCIDENT.

Steering
Filed Jul 15, 20162,557 milesCT

DRIVING MY FAMILY HOME FROM A VACATION, I LOST MY POWER STEERING ON THE MASSACHUSETTS TURNPIKE. THE VEHICLE HAS 2557 MILES ON IT. THE DASHBOARD INDICATED, "STEERING ASSIST OFF - SERVICE REQUIRED - I WAS TRAVELING AT HIGHWAY SPEED WHEN THIS OCCURRED AND FEARED FOR MY SAFETY, THE SAFETY OF MY FAMILY AND THE SAFETY OF OTHERS ON THE TURNPIKE. I CALLED MY DEALER WHO REFERRED ME TO FORD ROADSIDE ASSISTANCE. THE VEHICLE WAS FLAT BEDDED IN TO MY FORD DEALERSHIP. I CHECKED THE NHTSA WEBSITE TO SEE IF THERE WERE ANY KNOWN ISSUES RELATED TO STEERING WITH MY YEAR AND MODEL FORD. ALTHOUGH THERE WAS NONE FOR THE 2016 AT THIS TIME, THERE WAS A HUGE RECALL WITH THE 2014 FORD ESCAPE FOR THIS SAME STEERING ASSIST ISSUE. HOPEFULLY, NOBODY WILL GO THROUGH WHAT I DID. THIS ISSUE COULD HAVE EASILY CALLED A MAJOR ACCIDENT.

Exterior Lighting
Filed Jul 5, 20163,200 milesMO

AFTER DRIVING 3200 MILE. WE NOTICED WATER DROPS FROM 1/8 TO3/16 OF AN INCH IN THE DRIVER SIDE REAR TAIL LIGHTS.. IN THE MORNING I TOOK THE AUTO TO FORD DEALERSHIP WHERE I PURCHASED IT. THEY TOOK PICTURES OF THE FINE WATER DROPLETS AND SENT THE PICTURES AND OTHER INFO TO MAIN FORD OFFICES. I WAS CALLED BACK A FEW HOURS LATER. NOTIFIED THAT THIS WAS NORMAL AND WATER WILL GO OUT THE LENS'S VALVE. WHEN I SAID I WOULD BRING IT BACK DAILY IF NEEDED TO SOLVE PROBLEM. I WAS TOLD NOT TO DO SO UNLESS A DIFFERENT PICTURE COULD BE TAKEN BECAUSE IT TOOK ALL OF 3 HOURS OF HIS TIME TO REVIEW AND DECIDE WHAT TO DO, WHICH WAS NOTHING.

Electrical System
Filed Jun 30, 20163,000 milesNY

TAKATA RECALL. DASHBOARD CLUSTER. ALL DASHBOARD INSTRUMENT NOT WORK. SIGNAL FOR DOOR GAS SEATBELT SPEEDOMETER . THE VEHICLE WAS IN MOTION AND DASHBOARD WHEN DEAD.

Air Bags
Filed Jun 22, 2016VA

JUST BOUGHT THE VEHICLE 5 MONTHS AGO BRAND NEW WITH 14 MILES ON IT AND JUST THE OTHER DAY THE AIRBAG LIGHT CAME ON AND STAYED ON. TOOK IT BACK TO THE DEALERSHIP TO HAVE IT SERVICED AND WAS TOLD THAT THE WIRES FOR THE AIRBAG WAS PINCHED. I WAS ADVISED THAT THIS WAS DONE WHILE THE VEHICLE WAS MANUFACTURED. IF I HAD BEEN IN AN ACCIDENT I WOULD HAVE HAD A 50/50 CHANCE OF THE AIRBAG NOT DEPLOYING.

Power Train
Filed Jun 21, 2016PA

WE HAVE A NEW 2016 FORD ESCAPE. AFTER ABOUT 1,000 MILES NOTICED A SHUDDERING OF THE TRANSMISSION WHEN SHIFTING. IT HAPPENS WHEN WE SHIFT FROM PARK TO DRIVE, PARK TO REVERSE, OR REVERSE TO DRIVE. TOOK TO FORD SERVICE STATION AT ABOUT 3500 MILES AS IT BECAME A REAL CONCERN. TECH COULD NOT FIND PROBLEM. CHECKED SOCIAL MEDIA TO SEE IF OTHERS WERE HAVING SAME PROBLEM WITH TRANSMISSION. THERE ARE NUMEROUS COMPLAINTS REGARDING THIS TRANSMISSION ISSUE. WE WILL CONTINUE TO TAKE THE ESCAPE BACK TO FORD AS IT APPEARS TO BE A COMPLAINT OF MANY 2016 FORD ESCAPE DRIVERS WITH THESE VEHICLES. THE TRANSMISSION COULD FAIL AT ANY TIME WHILE DRIVING THIS VEHICLE. FORD NEEDS TO BE MADE ACCOUNTABLE AS THEY CONTINUE TO SELL THESE VEHICLES KNOWING THIS PROBLEM EXISTS.

Power Train
Filed Jun 20, 201612,220 milesMI

TRANSMISSION STARTED ACTING FUNNY AROUND 5 MONTHS AFTER GETTING MY ESCAPE. I WOULD PUT IT IN REVERSE AND IT WOULD JERK OR NOT GO INTO GEAR A FEW SECONDS. THEN IT STARTED SHUDDERING WHEN I WOULD DRIVE IT. AT FIRST MAYBE A FEW TIMES A DAY. YESTERDAY IT STARTED SHUDDERING AND JERKING ALL DAY. AT ONE POINT I THOUGHT SOMETHING HAD HIT ME OR I HAD HIT SOMETHING AS MY CAR LITERALLY WENT FORWARD AND A LOUD CLUNK WAS HEARD FROM BEHIND. SCARED BOTH ME AND MY PASSENGER AS IT FELT LIKE I HAD HIT SOMETHING. I AM REALLY SCARED TO DRIVE THIS THING BECAUSE I NEVER KNOW WHEN IT WILL START JERKING, SHUDDER, ETC. I HAD AN SE 2013 AND HAD NO TROUBLE WITH THE TRANS BUT IT WAS NOT A TITANIUM MODEL, WHICH I BELIEVE IS THE PROBLEM. I AM AFRAID TO PULL OUT OF OUR DRIVE TODAY WHEN I LEAVE FOR WORK AS IT IS VERY BUSY AND I DON'T KNOW IF IT IS GOING TO STALL, SHUDDER, JERK, WHATEVER. FORD NEEDS TO DO A RECALL ON THEIR ESCAPES AT LEAST THE TITANIUM MODELS. THEY HAVE ALL THE COMPUTER STUFF ON THOSE AND ALTHOUGH MINE IS NOT A TOP OF THE LINE TITANIUM, IT IS STILL A TITANIUM. I CAN'T GET THIS CAR IN UNTIL NEXT MONDAY A FULL WEEK AWAY. THE DEALERSHIP (TAYLOR FORD) SAID HIS SERVICE DEPARTMENT IS FULL OF TRANSMISSION PROBLEMS. DOESN'T THAT TELL YOU SOMETHING??

Power Train
Filed Jun 17, 201620,000 milesTX

WHILE DRIVING AT HIGHWAY SPEED, THE CAR SHUTTERED AND FLASHED WARNING LIGHTS, THE POWER WAS DECREASED, THEN SHUTTERED AGAIN AFTER I PULLED OVER AND TURNED IT OFF

Suspension
Filed Jun 16, 201628 milesMA

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT ALL FOUR SPINDLES WERE RUSTED OUT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 28....UPDATED 01/24/17 *BF CONSUMER STATED EXCESSIVE RUST TRANSMISSION, BURNING WIRES, SLIPPING BRAKE FAILURE UPDATED 06/12/18*JB

Electrical System
Filed Jun 2, 20161,600 milesIN

WE DIDN'T HAVE THE VEHICLE THREE WEEKS AND HAD TO HAVE IT TOWED TO THE DEALERSHIP DUE TO NOT STARTING. THEY HAD THE VEHICLE FOR A WEEK AND COULDN'T FIGURE IT. THEY CLEARED THE CODE, AFTER KEEPING IT FOR WEEK. 6 DAYS LATER IT WAS TOWED FOR THE ISSUES, THEY CURRENTLY STILL HAVE THE VEHICLE AND THEY SAY THEY ARE NOT SURE WHY IT'S HAPPENING. THEY CAN'T GET IT TO THROW THE CODES, IT WORKS FINE FOR THEM. BOTH TIME WE WENT OUT TO START THE CAR AFTER IT SITTING IN THE GARAGE OVER NIGHT.

Fuel/Propulsion System
Filed May 24, 201618,620 milesOH

ON THURSDAY, MAY 19, 2016 MY WIFE WAS RETURNING HOME WITH A CARLOAD OF KIDS. THEY WERE ON THE HIGHWAY AND THE CRUISE CONTROL WAS SET WHEN THE CAR SLOWWED RAPIDLY AND THE ENGINE DIED. SHE WAS ABLE TO RESTART THE CAR AND GET TO THE CURB AFTER TRAFFIC PASSED. SEVERAL MINUTES LATER THE CASE WAS RESTARTED AND WAS DRIVEN TO THE DEALER A MILE AWAY BY MISSED BADLY ASK THE WAY THERE. THE DEALER MECHANIC WAS ALSO STRANDED IN THE VEHICLE THE NEXT DAY AND IT WAS DECIDED THAT THE THROTTLE BODY HAD GONE BAD. FORTUNATELY IT WAS LATE WHEN OUR INCIDENT OCCURRED; DURING RUSH HOUR THIS COULD HAVE CAUSED A SERIOUS ACCIDENT.

Electrical System
Filed May 16, 2016300 milesOR

PERIODICALLY (COUPLE TIMES A WEEK), THE REAR CAMERA VIEW DOES NOT TURN OFF WHEN THE CAR IS IN DRIVE. DURING THE DAY, THE FAULT MEANS TEMPERATURE, AUDIO AND NAVIGATION CONTROLS CAN'T BE USED AND THE CONSTANT REAR CAMERA VIEW IN THE CENTER OF THE DASHBOARD IS DISTRACTING WHEN THE CAR IS IN FORWARD MOTION. AT NIGHT, THE FAULT IS DANGEROUS BECAUSE THE GLARE OF HEADLIGHTS FROM FOLLOWING CARS DOMINATES THE LARGE CENTER OF THE INTERNAL CONTROLS. SEVERAL ATTEMPTS BY THE DEALERSHIP (TO RESET, REBOOT, UPDATE SOFTWARE) HAVE NOT RESOLVED THE PROBLEM.

Electronic Stability Control (esc)
Filed May 2, 2016IL

BROUGHT 2016 IN NOVEMBER 2015 AND CHECK ENGINE LIGHT WAS ON AND OFF ON STREETS OR HIGHWAY AND STAYED ON ALWAYS. TRUCK BEEN IN THE SHOP SINCE 3/22/16 TIL 4/13/16 THAN 4/19/16 TIL DATE. REASONS REPLACED COMPUTER PCM, REPAIRED WIRE TWICE, REPLACE CHIPS, REPLACE WIRE AGAIN. MCCARTHY FORD AND REGIONAL MANAGER NOT GOOD WITH FOLLOW UPS OR GOOD FAITH AGREEMENT.

Power Train
Filed Mar 31, 2016FL

VEHICLE WILL CHATTER AND VIBRATE WHEN GOING FROM REVERSE TO DRIVE MODE TO GO FORWARD, EVEN WHEN TOTALLY STOPPED TO GO FORWARD. BANGS IN WHEN APPLYING GAS LIGHT OR HARD TRYING TO GET OUT OF WAY OF ON APPROACHING TRAFFIC IN STREET AND PARKING SPOTS. BOUGHT IT BRAND NEW IN JANUARY 2016 STARTED FROM DAY 1 WITH PROBLEM, HAVE NOT TOKEN TO FORD DEALER YET BUT I DID CALL THEM THEY KNOW OF PROBLEM, SAYS CANNOT FIX IT BECAUSE THEY SAY FORD HAS THEIR HANDS TIED UP AND WILL NOT AUTHORIZE TO HAVE IT FIXED THEY ARE AWARE OF PROBLEM

Air BagsCrash2 injured
Filed Mar 28, 20162,778 milesFL

I WAS DRIVING ON INTERSTATE 75 NEAR BRADENTON IN FL. 1:00 P.M. PERFECTLY CLEAR & DRY DAY. I WAS HIT FROM BEHIND, SENT MY FORD INTO THE GRASSY MEDIAN, CAR CAME TO A STOP AT A WIRE GUARD RAIL. I DIDN'T HIT ANOTHER VEHICLE. I WAS KNOCKED UNCONSCIOUS, SO I HAVE NO RECALL. THIS HAPPENED NEAR A CONSTRUCTION AREA & ALL I REMEMBER IS TRAFFIC SLOWING, PERHAPS I WAS GOING 45-50 MPH, & IN PROCESS OF SLOWING DOWN. ALTHOUGH THERE WAS EXTENSIVE DAMAGE TO LEFT FRONT & SIDE NO AIRBAGS DEPLOYED. MY HEAD/FACE APPARENTLY HIT THE STEERING WHEEL. THEREFORE SEAT BELT RESTRAINTS DID NOT HOLD ME TIGHT TO THE SEAT. I WAS TAKEN TO E.R. - HAD A CONCUSSION, THEY DID LOTS OF TESTS, KEPT ME OVERNIGHT IN ICU, DISCHARGED THE NEXT DAY. ALSO, LATER I WAS TOLD BY AUTO COLLISION COMPANY & INSURANCE INVESTIGATOR THAT THE DRIVER SEAT WAS DAMAGED & HAD APPARENTLY COME LOOSE. THE VEHICLE WAS TOTALED.

Fuel/Propulsion System
Filed Mar 5, 2016OH

TRANSMISSION SLIPS WHEN BACKING UP. PROBLEM IS PERIODIC BUT IS BAD ENOUGH THAT THE CAR WOULD BE SLOW TO REACT TO EMERGENCIES SUCH AS BACKING FROM INTERSECTION WHEN IT OCCURS. PROBLEM OCCURS WHEN CAR IS WARMED UP AND MOST OFTEN WHEN GOING FROM FORWARD TO STOP TO BACKING. WHILE PARKING THIS PROBLEM CAUSES THE CAR TO STALL AND THEN LURCH BACKWARDS.

Power Train
Filed Oct 1, 2015CA

VEHICLE WILL CHATTER AND VIBRATE WHEN GOING FROM REVERSE TO DRIVE MODE TO GO FORWARD, EVEN WHEN TOTALLY STOPPED TO GO FORWARD. BANGS IN WHEN APPLYING GAS LIGHT OR HARD TRYING TO GET OUT OF WAY OF ON APPROACHING TRAFFIC IN STREET AND PARKING SPOTS. BOUGHT IT BRAND NEW IN JULY 2015 STARTED FROM DAY 1WITH PROBLEM, TAKEN IT TO FORD DEALER 3 TIMES THEY KNOW OF PROBLEM, SAYS CANNOT FIX IT BECAUSE THEY SAY FORD HAS THEIR HANDS TIED UP AND WILL NOT AUTHORIZE TO HAVE IT FIXED YET. THAT THEY ARE AWARE OF PROBLEM.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Ford Escape → · Every Escape year → · How the figures are calculated →