Page 23 of 24 · complaints 1,101–1,150 of 1,180

2016 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Electrical System
Filed Nov 2, 2017TX

IGNITION SWITCH FAILURE. THE ENGINE DOES NOT TURN ON WHEN IGNITION SWITCH PRESSED. TOOK THE CAR TO FORD DEALER TO FIX AND THEY ACKNOWLEDGED THE PROBLEM AND STATED THERE IS NO FIX AT THIS TIME. TO GO HOME AND WAIT TO RECEIVE A LETTER ONCE THEY HAVE A FIX TO THE PROBLEM. IN THE MEANTIME, YOU ARE ON YOUR OWN!

Structure › Body
Filed Oct 18, 201714,790 milesPA

PASSENGER FRONT DOOR POPPED OPEN AND HIT A GAS POLE

SteeringCrash
Filed Oct 16, 201723,000 milesIL

2ND REFERENCE TO 11032043, ROBERTS FORD COULD NOT FIND ANY FAULTS IN THE ECU, ONLY SHOWED A SENSOR ERROR. WAS DRIVING THE SUV ON 10/15/17 AT 1215HRS WHEN I TURNED A 22 DEG TURN AT 15MPH AND STEERING WHEEL LOCKED UP, WENT THOUGH A DITCH, MISSED A TREE AND FINALLY STOPPED 7 FT FROM SOMEONE'S HOME. #FORDMOTORS NOT VERY HAPPY, 25 YEARS OF FORD PRODUCTS AND ALL I GET IS, WE WILL LOOK INTO IT. OH, WOKE UP THIS MORNING, TURNED THE CAR ON, GUESS WHAT, NO POWER STEERING.

Steering
Filed Oct 6, 201722,000 milesIL

IN THE LAST MONTH I HAVE HAD A FAULT CODE, STEERING ASSIST FAILURE. 4 TIMES IN MY DRIVEWAY UPON START UP, ALMOST DROVE OFF DRIVEWAY DOWN 20 FOOT CREEK. ONE OF THEM WHILE TRAVELING FROM A 55MPH STATE ROUTE TRYING TO TURN RIGHT, SLOWED TO BELOW 20 MPH AND TRIED TO TURN WHEEL. THE STEERING WHEEL DID NOT TURN, I TRAVELED ACROSS TWO LANES OF TRAFFIC AND ONTO A GRAVEL ENTRANCE FOR TRACTORS INTO THE FIELD. I HAD TO LOCK THE BRAKES UP AND SLID INTO THE CORN FIELD. ONCE STOPPED, I TURNED THE ESCAPE OFF AND LET IT SIT FOR 10 MINUTES, RESTARTED THE ESCAPE AND BACKED OUT ONTO THE ROAD SAFELY. I AM AT ROBERTS FORD IN ALTON, IL. THE CODE IS NOT SHOWING, (SO SAYS THE SERVICE WRITER, SO FORD IS NOT WILLING TO REPAIR. THE DATE BELOW IS THE LAST TIME IN WHICH THIS HAS HAPPEN. SAFETY BEFORE PRODUCTION, MUST BE THEY DON'T CARE ABOUT MY FAMILY OR THE PUBLIC. TIME FOR SOCIAL MEDIA.

Visibility
Filed Oct 2, 2017OK

2016 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SEVERAL MECHANICAL AND ELECTRICAL ISSUES THAT NEEDS TO BE ADDRESSED TO THE MANUFACTURER. *SMD THE CONSUMER STATED THE DEALER DID NOT PROVIDE THE VEHICLE THAT WAS AGREED UPON. BUT, PROVIDED ANOTHER VEHICLE THAT WAS NOT CONDUCIVE TO THE CONSUMER'S MEDICAL OR PERSONAL REQUESTS. UPDATED 10/2/2017*JS

Engine1 injured
Filed Sep 1, 201714,000 milesMI

SAFETY HAZARD AND SERIOUS LIFE THREATENING SITUATION EXISTS WHEN THIS PROBLEM OCCURS ON THE HIGHWAY AND ESPECIALLY IN FRONT OF A SEMI TRACTOR TRAILER TRUCK DOING THE SPEED LIMIT. NUMEROUS TIMES, (12 TIMES BETWEEN 14,000 AND 15,363 MILES) THE 2016 FORD ESCAPE HAS HAD COMPLETE POWER LOSS DURING ACCELERATION CAUSING VEHICLE TO ABRUPTLY BEGIN SHAKING, LOSE POWER, LOSE STEERING, LOSE BRAKING AND IMMEDIATELY SHUDDER TO A STOP. SERVICE ENGINE LIGHT COMES ON, MESSAGE READS: ENGINE FAULT SERVICE NOW. (SEE ATTACHED PHOTO) ENGINE REMAINS RUNNING. IF ONE TRIES TO CONTINUE DRIVING THE VEHICLE STUMBLE AND WON'T SHIFT FROM LOW GEAR WITHOUT A VERY HARD TORQUING SOUND. THIS FORD ESCAPE BROKE DOWN IN FRONT OF A FORD DEALER AND THE CODE READ BY THIS DEALERS COMPUTER IS P0322-PCM. ACCORDING TO AN INTERNET SEARCH THE P0322 CODE DEFINITION: IF THE PCM (POWERTRAIN CONTROL MODULE) DETECTS AN ERRATIC, INTERRUPTED, OR OTHERWISE UNEXPECTED INPUT SIGNAL FROM THE DISTRIBUTOR OR THE CRANKSHAFT POSITION SENSOR, IT WILL STORE THE P0322 CODE, AND THE CHECK ENGINE LIGHT WILL BE TURNED ON. ON THIS VEHICLE THE CODE IS ONLY ACTIVE WHEN THE FAULT OCCURS, AND THE ENGINE IS RUNNING. THE CODES DO NOT STORE IN MEMORY. IGNITION CAN BE SHUT OFF, THE WARNING MESSAGE DISAPPEARS AND MANY TIMES THE CAR IS ABLE TO BE DRIVEN AGAIN FOR MILES BEFORE REOCCURRING. THE LEASING DEALER STATES THEY HAVE A PROCESS TO FOLLOW IN ORDER TO FIX THE PROBLEM. THEY HAVE TO REPLICATE THE PROBLEM OR THEY DO NOTHING. USING MY PRINTOUT FROM ANOT

Electronic Stability Control (esc)
Filed Aug 28, 201741,900 milesGA

CAR SUDDENLY STARTED SHUDDERING AT 45 MPH, LOST ALL POWER, SERVICE ENGINE NOW LIGHT ON, CAR WAS NO RESPONDING TO ANY ACTIONS .

Engine
Filed Aug 21, 20178,592 milesIL

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 20 MPH, THE VEHICLE HESITATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE ACTUATOR SYSTEM MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNABLE TO CONTACT THE LOCAL DEALER DUE TO AN ONGOING STRIKE AT THE DEALER. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 8,592.

Unknown or Other
Filed Aug 16, 201729,100 milesFL

DRIVING THIS RENTAL CAR IN ALASKA. ONE DAY PUT ON THE HEATER AND DRIVER DEVELOPED SEVERE HEADACHE, AND PASSENGER FELT VERY SLEEPY. WINDOWS OPENED, BOTH FELT BETTER, AND HEATER TURNED OFF AND NEVER USED AGAIN. NO PROBLEMS AFTERWARD.

Service Brakes
Filed Aug 10, 20173,000 milesNY

CONSTANT SQUEALING NOISE COMING FROM UNDERNEATH THE BRAKES. THIS PROBLEM WAS ADDRESS TO THE FORD MOTOR PEOPLE. THE CAR TAKEN IN SEVERAL TIME FOR THIS PROBLEM AND THEY COULD NOT FIX THE PROBLEM...

Power Train
Filed Jul 29, 2017500 milesMO

WHEN SHIFTING FROM EITHER REVERSE TO DRIVE BACKING ONTO A BUSY STATE ROAD JUST OVER A HILL, OR DRIVE TO REVERSE THE CAR SHUTTERS AND STRUGGLES TO POWER FORWARD OR BACKWARDS. AS WELL AS THE RADIO BUTTONS DO NOT WORK 80 PERCENT OF THE TIME, YOU HAVE TO USE THE STEERING WHEEL CONTROLS TO OPERATE THE RADIO. HORRIBLE WE BOUGHT THE ESCAPE NEW WITH 127 MILES ON IT AND STILL TO THIS DAY HAVEN'T GOTTEN A RECALL ABOUT ANY ISSUES OTHER THAN THE AIRBAG ISSUE. OUR 36 THOUSAND MILE WARRANTY IS ALMOST UP AND DON'T WANT TO GET SLAMMED WITH A BILL FOR TRANSMISSION 200 MILES AFTER THE WARRANTY IS UP.

Wheels
Filed Jul 17, 201718,800 milesPA

CONTINENTAL CONTIPROCONTACT TIRES, 235/55R17. CAR CURRENTLY HAS 18,800 MILES OF NORMAL DRIVING AT CONSERVATIVE SPEEDS. TIRE TREAD DEPTH IS NOW 5/32'. TOTALLY UNACCEPTABLE FOR A TIRE RATED AT 60K MILES. FOR NEW CAR PURCHASES, CONTINENTAL HAS NO TREAD WEAR REPLACEMENT POLICY. THIS IS RIDICULOUS AND UNACCEPTABLE. IF PURCHASED FOR AFTER-MARKET USE, IT WOULD BE COVERED FOR A PRO-RATA REPLACEMENT. WHY ARE THESE TIRES WEARING OUT SO QUICKLY? CAUSE OF THIS PROBLEM ON MY END WAS DRIVING THE CAR AND HAVING CONTINENTAL CONTIPROCONTACT TIRES ON THE ORIGINAL PURCHASE.

Steering
Filed Jul 4, 20175,770 milesFL

2016 FORD ESCAPE WITH 5770 MILES. STARTED CAR AND HAD STEERING ASSIST FAULT. NO POWER STEERING. HAD TO BE TOWED TO DEALER. THEY REPLACED THE STEERING UNIT DUE TO A STEERING CONTROL UNIT FAILURE. IF IT WOULD HAVE HAPPENED WHILE DRIVING I PROBABLY WOULD HAVE BEEN INVOLVED IN AN ACCIDENT AS IT WAS NEAR IMPOSSIBLE TO TURN THE STEERING WHEEL. REPAIR COVERED BY WARRANTY. VEHICLE WAS STATIONARY AT THE TIME OF FAILURE.

Vehicle Speed Control
Filed Jun 18, 201711,500 milesKS

CAR WENT TO VERY SLOW SPEED FROM 45 TO ABOUT 2 MPH IN A FEW SECONDS. ON SIDE OF ROAD ENGINE WOULD NOT SPEED UP ALL. TURNED ENGINE OFF/ON TWICE NO HELP. TURNED ENGINE OFF THIRD TIME. CAR STARTED OK THIRD TIME AND WAS ABLE TO DRIVE HOME OK. I READ ERROR CODE OUT. ITS P2111 THIS ERROR IS A COMMON ERROR ON CERTAIN FORDS FROM 2009 ON. THIS PROBLEM NEEDS TO BE ADDRESSED SOON! WHEN YOUR ENGINE QUITS WITH THIS ERROR YOU HAVE VERY POOR POWER STEERING CONTROL,ETC. PLEASE RESEARCH THIS PROBLEM. CAR WAS DRIVING ON A HIGHWAY WHEN THIS EVENT OCCURRED.

Air BagsCrash
Filed May 23, 201749,500 milesNH

VEHICLE IN MOTION TRAVELING ROUGHLY 50MPH, ON RT. 9 IN NORTH BERWICK MAINE. 100 FT AHEAD A SEPARATE VEHICLE PULLED OUT ACROSS TRAFFIC. I SLAMMED ON MY BRAKES BUT WAS UNABLE TO AVOID IMPACT. IMPACT AREA WAS THE FRONT NOSE, NO AIRBAGS DEPLOYED. ASSUMING BUT UNSURE OF SPEED AT POINT OF IMPACT, MY SEAT BELT WAS ON. THIS IS A COMPANY OWNED FLEET VEHICLE, I AM ONE OWNERS OF THE COMPANY.

Engine
Filed Apr 8, 2017MA

LOSING ENGINE COOLANT.

Power Train
Filed Apr 4, 20178,500 milesCO

3 DAYS IN A ROW, 4/1 - 4/3, I WOULD ENGAGE THE GEAR SHIFT AND THE WHEELS WOULD NOT MOVE. WOULD NOT MOVE IN REVERSE OR DRIVE. AFTER A FEW MINUTES, THE TRANSMISSION WOULD WAKE UP AND DRIVE NORMALLY.

Steering
Filed Apr 3, 201716,000 milesFL

POWER STEERING GEAR FAILED CAUSING CAR TO LOOSE POWER STEERING. CAR WAS BEING BACKED OUT OF A PARKING SPACE WHEN THIS HAPPENED. PULLED THE CAR OVER. TURNED THE CAR OFF AND WAITED 2 MINUTES. TURNED CAR BACK ON AND POWER STEERING WAS BACK ON. DROVE TO DEALER WITHOUT ANY FURTHER ISSUE. THEY REPLACED STEERING GEAR.

Wheels
Filed Mar 31, 201729,756 milesOH

CONTINUAL GROWLING IN DRIVERS SIDE WHEEL WHILE DRIVING. WOULD GROWL LOUDER AT VARIOUS SPEEDS. HAD IT INSPECTED TODAY AT THE FORD DEALERSHIP. THEY CONFIRMED A NON-SERVICEABLE WHEEL BEARING ISSUE IN THE REAR WHEEL. CAR HAS 29,756 MILES AND STARTED AROUND 24000 MILES. I BOUGHT THIS CAR NEW.

Structure › Body
Filed Mar 23, 20178,648 milesNV

THE LIFTGATE GOES DOWN ON ITS OWN. THE KEY FOB WAS NOT IN MY HAND NOR IN MY POCKET. THE VEHICLE DOES NOT HAVE THE FOOT WAVING OPTION TO OPEN OR CLOSE THE LIFTGATE. I HAVE BEEN HIT ON THE HEAD AND AM CONSIDERING A DOCTOR VISIT.

Structure › Body1 injured
Filed Mar 15, 201726,000 milesIL

VEHICLE STATISTICS: STATIONARY, NOT IN MOTION, IN PARKING LOT. FAULT/PROBLEM: UNANTICIPATED, UNINTENTIONAL, ERRATIC AND ERRANT CLOSURE OF AUTOMATIC LIFTGATE. CAUSE OF SAFETY RISK: POORLY POSITIONED/CALIBRATED SENSOR WHICH TRIGGERS AUTOMATIC CLOSURE OF REAR LIFTGATE IN SPITE OF FOLLOWING OWNERS MANUAL INSTRUCTIONS. THIS FEATURE IS ONLY SUPPOSED TO BE ACTIVATED WHEN MAKING A FORWARD AND BACK KICKING MOTION OF THE FOOT UNDER THE REAR BUMPER. SUMMARY: WAS LOADING GROCERIES INTO BACK OF VEHICLE AT LOCAL WAL-MART EVENING OF 03/14/17 APPROX. 6:30 P.M. CST. I HAD LEANED OVER PLACING BAGS INTO CARGO AREA OF VEHICLE, FEET WERE TOGETHER ON GROUND BEHIND REAR BUMPER, I STRAIGHTENED AND SMASHED MY HEAD INTO THE METAL FLAT EDGE OF THE LIFTGATE WHICH WAS COMING DOWN ON IT'S OWN WITHOUT ME PRESSING BUTTONS OR MAKING GESTURE TO INITIATE AUTOCLOSE FEATURE. AUDIBLE NOTICE OF CLOSURE WASN'T HEARD DUE TO AMBIENT NOISE - WIND, ETC (THE NOTICE NOISE IS EXTREMELY QUIET). I HIT THE TAILGATE HARD ENOUGH THAT I NEARLY KNOCKED MYSELF OUT, AND MY WIFE WHO HAD ALREADY GOTTEN INTO THE PASSENGER SEAT FELT THE VEHICLE MOVE AND HEARD A LOUD NOISE FROM MY HEAD MAKING CONTACT WITH THE LIFTGATE. I COLLECTED MYSELF, FINISHED LOADING THE GROCERIES AND WENT HOME. PAIN IN MY HEAD INCREASED, NECK PAIN PRESENTED AND INCREASED IN INTENSITY, NAUSEA AND SENSITIVITY TO LIGHT. WIFE RECOMMENDED AND TRANSPORTED ME TO ER. ER VISIT INITIATED APPROXIMATELY 8:30 P.M. AT TIME OF TRIAGE, I WAS DRY HEAVING AND WAS GIVEN AN ANTI-NAU

Steering
Filed Mar 8, 20175,213 milesCT

IN JULY,, 2016 THE "STEERING ASSIST FAULT" SENSOR LIGHT CAME ON AS I WAS BACKING OUT OF DRIVEWAY. I WAS UNABLE TO TURN WHEEL. THE CAR WAS TOWED TO DEALERSHIP WHERE PURCHASED WHERE THEY FOUND A "FAULTY STEERING RACK" THAT, I ASSUME WAS REPAIRED. TODAY, MARCH 8, 2017 I WAS PARKING THE VEHICLE IN TOWN AND THE "STEERING ASSIST FAULT" SENSOR LIGHT CAME ON AGAIN. I WAS UNABLE TO TURN THE WHEEL. IT WAS, AGAIN, TOWED TO THE SAME DEALERSHIP. LUCKILY, BOTH TIMES I WAS NOT IN TRAFFIC BUT ON A SIDE STREET. IF THIS HAD HAPPENED WHILE ON A HIGHWAY OR A MAJOR ROAD THINGS MAY HAVE TURNED OUT DIFFERENTLY AND COULD HAVE BEEN LIFE-THREATENING.

Tires
Filed Mar 6, 201733,000 milesND

MICHELIN GREEN X 55R17 ALL FOUR TIRES HAD THE BELTS SEPARATE FROM THE RUBBER AT LESS THAN 34,000 MILES. NO CRASH AS IT WAS CAUGHT IN TIME BUT VERY DANGEROUS PROBLEM. DOT NUMBER IS NOT ENTIRELY LEGIBLE BUT LOOKS LIKE X3 JJ 0J0X 2115. PURCHASE NEW ON A 2016 FORD ESCAPE.

Unknown or Other
Filed Mar 6, 20173,000 milesMI

THE BACK HATCH CAN BE FOOT ACTIVATED, BUT ON NUMEROUS OCCASIONS, SUCH AS SITTING ON THE BACK BUMPER AND PUTTING ON GOLF SHOES, I'VE ACCIDENTALLY SLIPPED A FOOT BACKWARDS WHILE BENDING OVER, WHICH HAS ACTIVATED THE HATCH TO CLOSE, AND IT'S CLOSED ON MY HEAD SEVERAL TIMES. ALSO, WITH THE BACK SEATS FOLDED DOWN, AND TRYING TO PUSH SOMETHING AS FAR FORWARD AS POSSIBLE, MY FOOT WOULD SLIP UNDER THE CAR ENOUGH TO ACTIVATE THE DOOR, CLOSING ON ME. IT'S ALSO HAPPENED WHILE UNLOADING GROCERIES IF MY FOOT GETS TOO CLOSE TO THE BUMPER. I'VE HAD THE BACK HATCH HIT MY HEAD WELL OVER A DOZEN TIMES SINCE I LEASED THIS VEHICLE. AT ALL TIMES THE CAR WAS PARKED, AND NOT TURNED ON. I CALLED THE DEALERSHIP TO SEE IF THIS FEATURE (FOOT ACTIVATION ONLY) COULD BE DEACTIVATED, BUT THEY TELL ME IT CANNOT BE. SOMEBODY IS GOING TO GET SERIOUSLY HURT BY THE HATCH CLOSING ON THEIR HEAD.

Power Train
Filed Feb 26, 201731,500 milesPA

SOMETIMES WHEN THE VEHICLE IS SHIFTING IT HESITATES AND OTHER TIMES IT SHIFTS HARD LIKE IT FEELS LIKE IT'S GONNA BREAK I GUESS YOU CAN SAY IT CLUNKS OR JERK'S YOU IN YOUR SEAT A BIT I JUST BOUGHT THIS VEHICLE ON 2/20/17 TODAY IS 2/26/17 MY WIFE WAS DRIVING WHEN THE VEHICLE KINDA THREW HER BACK WHEN THE VEHICLE WAS SHIFTING THREW THE GEARS THIS VEHICLE IS A CERTIFIED PRE OWNED THIS HAPPENS IN TOWN OR ON THE INTERSTATE I WILL BE CONTACTING MY DEALERSHIP ON 2/27/17 TO LET THEM NO WHAT IS GOING ON

Wheels
Filed Feb 24, 201716,000 milesMI

WE ONLY HAVE 16000 MILES ON THIS CAR AND TWO TIRES ARE AT 5/32 TREAD DEPTH. FORD SAYS THE WILL NOT WARRANTY THEM UNTIL 3/32. THIS CREATES A HAZARD FOR US AS WE LIVE IN A SNOW BELT OF THE U.P. MICHIGAN. THIS TREAD DEPTH IS NOT GOOD ENOUGH FOR TRACTION ON SNOW AND ICE.

Steering
Filed Feb 13, 20171,500 milesTX

VEHICLE PULLS TO THE RIGHT WHEN ACCELERATING FROM A FULL STOP ON PAVED HIGHWAY. VEHICLE ALSO PULLS TO RIGHT DURING LOWER GEAR SHIFTS UNDER MODERATE ACCELERATION ON PAVED HIGHWAY.

Visibility › Sun/Moon Roof Assembly
Filed Feb 7, 201721,592 milesMO

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH THE SUN ROOF EXPLODED UPWARDS AND MADE A VERY LOUD NOISE WITHOUT WARNING. THE GLASS SHATTERED AND THE PIECES FELL INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DID NOT DO ANYTHING, BUT STATED THAT THE FAILURE WAS UNUSUAL. THE DEALER SPECULATED THAT SOMETHING MAY HAVE HIT THE ROOF TO CAUSE THE EXPLOSION; HOWEVER, THE CONTACT DISAGREED. THE MANUFACTURER GAVE THE CONTACT A CASE NUMBER AND PROMISED TO CALL THE CONTACT BACK. THE VEHICLE REMAINED AT THE DEALER'S, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 21,592. UPDATED 05/10/17*LJ *CN

Wheels
Filed Feb 5, 201745,247 milesGA

GOT A CERTIFIED PREOWNED 2016 AWD FORD ESCAPE WITH ORIGINAL MANUFACTURER JACK AND LUG WRENCH. GOT A FLAT ON DRIVING ON A WELL MAINTAINED GRAVEL ROAD GOING 20 MPH. THERE WAS LESS THEN 2000 MILES ON THE NEW KELLY AS 235/55 R17 WHEELS (NO ROAD HAZARD! JUST GRAVEL). TMPS SYSTEM WORKED, PULLED OVER RIGHT AWAY AND WATCHED THE TIRE DEFLATE IN FRONT OF MY EYES! GOT JACK AND DONUT OUT. LUG WRENCH DOES NOT FIT LUG NUTS. COULDN'T CHANGE THE TIRE W/O ASSISTANCE. THIS HAS BEEN REPORTED ON 2014 VEHICLES SO FORD IS AWARE. BE CAREFUL AND CHECK BEFORE YOU ALSO GET TRAPPED ON THE SIDE OF THE ROAD. I AM NOT SURE IF THE PROBLEM IS THE WRENCH OR THE NUTS...BUT PLAN ON WORKING THE PROBLEM OUT WITH THE DEALER!

Traction Control System
Filed Jan 20, 2017PA

I WAS DRIVING MY CAR AND THE AWD AND TRACTION CONTROL LIGHTS COME ON AND I GET A MESSAGE THAT THEY ARE DISABLED AND/OR INACTIVE. I TAKE THE VEHICLE TO THE DEALER AND THEY GET A CODE. THEY RESET IT AND IT FITS NOT GO BACK ON. OK. A WEEK LATER I'M BACK IN WITH THE SAME WARNING, PLUS I LOST HILL ASSISTANCE. THEY GET THE SAME CODE AND WANT MY VEHICLE TO TRY AND MAKE IT HAPPEN AGAIN, WHY!? THEY PUT 800+MILES ON MY CAT AND SAID NOTHING HAPPEN. YET NOT EVEN TWO DAYS AND I GOT THE AWD AND HILL ASSISTANCE WARNING AGAIN!!! AT THE TIME THESE SENSORS WENT, I WAS ONLY DOING AROUND 5-10 MPH. *TR

Power Train
Filed Jan 16, 201710,000 milesMI

WHILE DRIVING AROUND 40MPH, VEHICLE CUT OFF AND DISPLAYED A MESSAGE: TRANSMISSION NOT IN PARK. AFTER PULLING OVER AND RESTARTING VEHICLE, THE VOLUME ON RADIO MOVED UP AND DOWN ON ITS OWN WHILE TRANSMISSION IN THE PARKED POSITION. LATER THAT DAY VEHICLE CUT OFF WITHIN 30 SECONDS OF USING REMOTE STARTER. DEALER UNABLE TO DUPLICATE PROBLEM OR FIND ANY DIAGNOSTIC CODES. *TR

Engine
Filed Jan 5, 201725,000 milesCA

CARBON MONOXIDE: THERE IS A STRONG SMELL OF EXHAUST FREQUENTLY IN THE VEHICLE. I TURNED ON A MULTI-GAS MONITOR TO FIND CARBON MONOXIDE LEVELS AS HIGH AS 100 PPM AND OXYGEN CONCENTRATIONS BELOW 19%. THIS OCCURS AT IDLE AS WELL AS WHILE DRIVING. THERE DOES NOT APPEAR TO BE ANY DIFFERENCE BETWEEN WINDOWS ROLLED UP OR DOWN, AIR ON OR OFF, OR RECIRCULATION ON OR OFF. I DO NOT GET ANY WARNING LIGHTS ON THE DASH. I SEARCHED THE INTERNET AND SAW THAT THERE WAS A SIMILAR ISSUE WITH 2011-2014 EXPLORERS BUT NOT MUCH INFORMATION ON THE ESCAPE. I CALLED MY LOCAL DEALERSHIP AND THERE WERE NOT AWARE OF AN ISSUE EITHER. I HAVE AN APPOINTMENT TO TAKE IT IN AND SEE WHAT CAN BE DONE TO FIX THE PROBLEM. THE ONLY MECHANICAL PROBLEM THAT THE VEHICLE HAS IS A WARNING LIGHT AND REDUCTION OF POWER WHEN THE TURBO CHARGER GETS OVERHEATED. *TR

Steering
Filed Dec 9, 201615,000 milesGA

THE 2016 FORD ESCAPE DID NOT HAVE THIS PROBLEM WHEN I FIRST BOUGHT IT, I CHECKED FOR IT. IT NOW HAS APPROXIMATELY 15,000 MILES HAS DEVELOPED WHAT I WOULD CALL TORQUE STEER. IT PULLS TO THE RIGHT UPON FAIRLY HARD OR SUDDEN ACCELERATION FROM A STOPPED POSITION. MY AUTHORIZED FORD DEALER SAYS IT IS NORMAL FOR THE VEHICLE TO DO THIS AND CLAIM THERE IS NO PROBLEM AND NO REPAIRS NEEDED.

Service BrakesCrash
Filed Dec 7, 20167,900 milesNJ

I WAS DRIVING ABOUT 60 MPH ON INTERSTATE 95 WHEN THE VEHICLE SUDDENLY SHUT OFF WHILE IN MOTION AND I RAN INTO THE BACK OF A 18 WHEELER TRUCK. THANKFULLY I WAS NOT HURT. FORD INSISTS THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. *TR

Air BagsCrash1 injured
Filed Dec 7, 201695,000 milesMO

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT CRASHED INTO A DEER. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT SUSTAINED RIB AND BREAST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A FORD DEALER COLLISION CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Vehicle Speed ControlCrash
Filed Nov 17, 20163,500 milesMI

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE ATTEMPTING TO PARK AT 2 MPH, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,500.

Structure › Body › Hatchback/Liftgate
Filed Nov 17, 2016WA

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY CLOSED WHILE IN USE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Engine
Filed Nov 8, 201611,200 milesNH

ENGINE SHUTS DOWN WHILE DRIVING AND THE SERVICE ENGINE NOW LIGHT COME ON. I WAS IN THE PASSING LANE DOING 65MPH THIS MORNING WHEN IT CUT OUT. I WAS LUCKY TO MAKE IT INTO THE BREAKDOWN LANE WITHOUT GETTING HIT. I PUT THE CAR IN PARK AND THE ENGINE SPUTTERS LIKE IT IS ONLY RUNNING ON ONE CYLINDER. IF I SHUT IT OFF AND RESTART IT, THE SERVICE ENGINE NOW LIGHT GO OUT. THE CAR ONLY HAS 11,000 MILES ON IT. I TOOK IT TO THE DEALER AND WAS TOLD THAT UNLESS THE SERVICE ENGINE NOW LIGHT WAS ON, THEY CANT FIX IT. THIS ISSUE HAS HAPPENED 3 TIMES OVER THE COURSE OF TWO WEEKS. I AM AFRAID I WILL GET INTO AN ACCIDENT WHEN THIS HAPPENS.

Engine
Filed Nov 8, 20168,250 milesCA

ELECTRONIC THROTTLE BODY - THE CAR STALLED OUT ON THE FREEWAY. PRIOR TO STALLING, THE CAR WAS SHAKING AND THEN STALLED.

Structure › Body
Filed Nov 2, 201610 milesSC

WHEN TRAVELLING ABOVE 55 MPH THERE IS A WIND NOISE AT DRIVER DOOR THAT IS QUITE ANNOYING. DEALERS ANSWER IS THAT THEY TEST DROVE OTHER YEARS OF THE SAME VEHICLE AND HEARD THE SAME NOISE. UNSURE IF SOMETHING WILL START LEAKING IN THE NEAR FUTURE BUT FOR NOW, THE NOISE IS ANNOYING AND SHOULDN'T BE HEARD.

Engine
Filed Nov 2, 20169,000 milesOK

JUST TURNED OVER 9,000 MILES ON MY 2016 FORD ESCAPE WHEN ALL OF A SUDDEN THE ENGINE "STALLS" AND STARTS TO SHUDDER WITH THE ENGINE FAULT LIGHT COMING ON. NO CONTROL OVER ACCELERATOR. OR STEERING. THANK GOODNESS I WAS NOT TURNING ON A BUSY STREET OR TRYING TO GET ON A MAJOR HIGHWAY. I WAS BARELY ABLE TO PULL OFF OF THE STREET SINCE THE CAR WOULD HARDLY GO. I SHUT OFF THE CAR, STARTED IT AGAIN AND IT SEEMED FINE. I PULLED BACK ON THE STREET AND IT DID IT AGAIN. PULLED OVER AND DID THE SAME THING, GOT BACK ON THE STREET AND IT STALLED FOR THE 3RD TIME. I PULLED OVER AND IMMEDIATELY CALLED MY LOCAL FORD DEALER. THE CAR HAD TO BE TOWED TO THE FORD DEALER, IT WAS UNSAFE AND UNABLE TO DRIVE. I WAS TOLD TOLD TODAY IT WAS THE THROTTLE BODY THAT NEEDED REPLACED. THIS IS VERY DANGEROUS TO BE SITTING DEAD IN THE WATER LIKE THAT ON A BUSY STREET, I COULD HAVE BEEN REAR ENDED OR EVEN KILLED IF I HAD BEEN ON AN INTERSTATE OR BUSY 4 LANE. MY LOCAL FORD DEALERSHIP WAS WONDERFUL TO WORK WITH AND IMMEDIATELY CAME TO RESCUE ME!

Engine
Filed Oct 31, 20168,000 milesNY

WHILE DRIVING THE FORD ESCAPE ON A MAIN ROAD TODAY THE VEHICLE SUDDENLY STARTED TO IDLE VERY ROUGH, THE ORANGE WRENCH LIGHT CAME ON AND I COULD NOT ACCELERATE. THE CAR DECELERATED RAPIDLY AS I WAS GOING UP A SLIGHT HILL. I WAS ABLE TO COAST INTO A PARKING LOT, WHERE I SHUT THE CAR OFF FOR SEVERAL MINUTES, THEN TURNED IT BACK ON AND PROCEEDED HOME. I HAVE CALLED THE FORD DEALERSHIP TO BRING THE CAR IN FOR SERVICE. *TR

Visibility/Wiper
Filed Oct 20, 2016500 milesIL

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHEN IT RAINED, AN EXCESSIVE AMOUNT OF WATER ENTERED THE VEHICLE. THE WATER POURED INTO THE VEHICLE FROM THE PASSENGER AND DRIVER SIDE WINDOWS. THE FAILURE CAUSED THE INSIDE OF THE VEHICLE TO BECOME DRENCHED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 500. UPDATED 12/21/16*LJ

Vehicle Speed Control
Filed Oct 20, 20168,250 milesMI

DRIVING IN DETROIT TRAFFIC AND IT STARTED TO SPUTTER AND SHUDDER AND WOULD NOT MAINTAIN SPEED. DID GET IT OFF ROAD. TURNED OFF. RESTART WITH SAME SYMPTOMS. TURNED OFF AND LET SIT FOR FIVE MINUTES. RESTARTED AND RAN OK. STRAIGHT TO DEALERSHIP. DIAG CODE: P2111. REPLACED THROTTLE BODY. RUNS FINE NOW. ACCELERATOR PEDAL MUCH LESS TWITCHY THAN BEFORE. *TR

Power Train
Filed Oct 3, 2016FL

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A STRONG VIBRATION WHEN DRIVING THE VEHICLE. THE CONTACT NOTICED THAT AN INTERIM SOLUTION WAS TO DRIVE IN THE S GEAR AND, WITHIN A FEW MILES, CHANGE THE GEAR TO DRIVE TO PREVENT THE VIBRATION. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 0.

Power Train
Filed Oct 2, 20163,000 milesOH

WE WENT ON VACATION IN OUR NEW ESCAPE AND THE TRANSMISSION STARTED TO SLIP SURGE AND OTHER THINGS THAT CAME CLOSE TO CAUSING 2 ACCIDENTS. SOMETHING SHOULD BE DONE ABOUT FORD BEING ALLOWED TO PUT OUT FAULTY TRANSMISSIONS FOR YEARS. MY TRANSMISSION HAD TO BE REBUILD WITH ONLY BEING A FEW MONTHS OLD. SOMETHING SHOULD BE DONE ABOUT THIS.

Engine
Filed Sep 19, 201611,874 milesOK

WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH MY VEHICLE DIED. NO POWER STEERING. VERY DANGEROUS. THE SCREEN SAID 'ENGINE FAULT'. MANAGED TO GET TO THE SHOULDER AND IT RESTARTED RIGHT AWAY. DROVE A LITTLE FURTHER, SAME THING. MANAGED TO GET IT HOME BUT IT DID THIS 4 TIMES OVER THE COURSE OF THE WEEKEND. IT IS AT THE SHOP TODAY BUT THERE ARE NO LIGHTS ON NOW SO I DON'T KNOW IF THEY WILL BE ABLE TO FIND THE PROBLEM.

Electrical System
Filed Sep 19, 201610,000 milesNC

I WAS TRAVELING 60 MPH WHEN THE ENGINE STARTED SHAKING VIOLENTLY, I LOST THE ABILITY TO ACCELERATE AND THE CHECK ENGINE LIGHT CAME ON WITH AN ERROR MESSAGE OF "ENGINE FAULT". ONCE I MADE IT TO THE SIDE OF THE ROAD, THE ENGINE IDLED DOWN TO 400 AND SHUT OFF. I TRIED TO CRANK IT UP AGAIN AND THE ENGINE IMMEDIATELY STARTED JUMPING VIOLENTLY. VEHICLE WAS TOWED TO THE FORD DEALERSHIP AND THEY SAID IT WAS RECALL 16B32.

Unknown or Other
Filed Sep 18, 2016IL

WHEN I BACK THE CAR UP, STOP, PUT THE CAR IN DRIVE, MOVE FOOT TO ACCELERATOR, THE CAR WANTS TO FLOOD OUT, OR DIE. THE CAR WILL NOT MOVE AND WHEN IT DOES MOVE IT SOMETIMES SHUDDERS AGAIN. MY 2.5 L ENGINE SEEMS TO BE HAVING THE SAME PROBLEM AS THE 2.0 ENGINES ARE HAVING. A ROLLING REVERSE TO DROVE ENGAGEMENT SHUDDER ON ACCELERATION WHICH CONTINUES AFTER YOU START MOVING.

Electrical System
Filed Sep 15, 20166,610 milesNC

WAS DRIVING AND VEHICLE BEGAN SHUDDERING VIOLENTLY AND SERVICE ENGINE NOW CAME ON AND VEHICLE ENGINE DIED. THANK GOODNESS I WAS NOT ON THE HIGHWAY YET AND FOUR PEOPLE HELPED TO PUSH ME OUT OF THE WAY.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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