2016 Ford Escape complaints

The contact owns a 2016 Ford Escape. The contact stated that the backup camera would intermittently fail to operate with a blank image on the screen. The dealer was informed of the failure and gave the contact an estimate for the cost of a new camera. The contact's wife called the manufacturer and notified the manufacturer of the failure. The contact’s wife was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 60,000.

The vehicle is only 6 years old and the audio control module stopped working, rendering me without a radio. Southgate Ford dealership in Southgate, MI informed me that this is a known issue. I would like to see accountability and have this audio control module recalled. A search online shows many users experience this issue. Not having a working radio is a safety issue. Having access to emergency radio bulletins while driving is imperative. A known issue should be recalled.

The contact owns a 2016 Ford Escape. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving 45 MPH after picking up the vehicle from the dealer, the vehicle jolted violently several times. The vehicle then reversed independently. Additionally, the gear shifter was stuck in drive. The brake pedal was depressed but the vehicle failed to respond. The contact turned on the hazard lights and beeped the horn continuously to prevent other vehicles from approaching her since she had lost control of the vehicle. The message “Transmission Fault. Service Now." was displayed. The vehicle then shut off. The contact was able to restart the vehicle and veered to the side of the road though the vehicle would shut off intermittently. The vehicle was towed to the dealer, where she was informed that the failure was not related to the recall repair. However, the failure reoccurred while driving from the dealer location. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission assembly torque converter, accumulator valve body, and PCM had failed. The dealer was notified and informed the contact that they could not assist unless she paid a diagnostic fee. The vehicle was towed the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to take the vehicle to another dealer. The failure mileage was ap

The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact stated that there was as an abnormal audible alarm sounding inside the vehicle. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) but was informed by the dealer that the recall repair would not fix the failure with the vehicle. The contact was informed that the transmission needed to be replaced and was given an estimate for repair. The contact disputed the diagnosis and believed that the failure was related to the vehicle's computer system. The manufacturer was notified of the recall and was referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 56,000. The contact stated that the dealer that the vehicle was purchased from was aware of the defect beforehand.

The contact owns a 2016 Ford Escape. The contact stated while driving 45 MPH, the vehicle was jerking back and forth. There was an abnormal gasoline odor inside the vehicle. There was no warning light illuminated. The contact veered to the side of the road. The contact then lifted the hood and inspected the vehicle but could not determine the cause of the failure. The contact was able to drive to his residence. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) and the vehicle was taken to the dealer, where it was diagnosed that the gear shifter cable bushing and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,852.

While driving transmission started to wind. Then the warning light came on and car stopped . Had car towed to local Ford dealer . This happened on 1/25/2023. I finally got a call on 2/04/2023. They said I need to replace the transmission, they quoted the cost at $6,400 .

Severe engine noise, sounds like the engine might fail at anytime. We were worried that the engine would fail and leave us stranded, we live in a cold climate and were afraid to leave town in the car. The problem was confirmed by the dealer - a manufacturer defective flexplate NHTSA ID#: 10174407. There were no warning lamps.

Vehicle would drop out of gear while driving or at a complete stop. I would press on the accelerator to go; however, the car would be unable to move forward. I would have to put the vehicle in park, turn off the ignition, and then restart the vehicle at which point, the car may move for about a mile before dropping out of gear again. This would be a continuous process until I could get the vehicle somewhere safe. The vehicle has stopped moving forward while driving on the highway, which causes a safety hazard for every drive on the road. Researching the problem, there are multiple people complaining of the vehicle having transmission problems and Ford has not done a recall knowing that a vehicle that is not in motion on the highway can be life threatening to many others. The vehicle was take to a Ford service facility and their comment has been "we know it is an issue but your transmission is bad and you need a new one."

Rear back up camera fails intermittently, blue screen says camera not available.

2016 FORD ESCAPE. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. THE CONSUMER STATED THAT HE WAS UNDER THE ASSUMPTION THE DEFECTIVE PART WOULD BE COVERED UNDER THE RECALL AND FEELS THE BILL IS A LITTLE EXCESSIVE.

The contact owns a 2016 Ford Escape. The contact stated that while the vehicle was at the dealer for an oil change and tire rotation, the contact was informed that the lug nuts on all four wheels had become swollen and could not be removed. The vehicle was not repaired. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 49,436.

My 2016 Ford Escape was included in a recall for a bushing related to the functioning of the transmission. While at home the car stopped shifting and wouldn’t move. The car was towed to the nearest Ford dealership and it was confirmed that the problem was with the recalled part. It was repaired but not even 90 days later the same thing happened only this time while driving through the mountains to my job site. It was towed again to the same dealership who is now telling us we need a new transmission. This is all very coincidental since we have had no trouble whatsoever with the transmission until this point. This vehicle is not safe to drive and we contend that it is likely due to the related recall.

APIM crashed after I attempted to do the upgrade The local Ford Dealer tried to repair this but we're unable to and Ford will not cover this because it was 3 months past warranty

Since purchasing this vehicle there have been many issues. I had purchased the additional warranties also only to have the dealership say they were not covered. First my roof leaked. Had to take to a repair shop through the dealership, luggage racks had to be taken off and welds redone. Next the catalytic converters went bad with only approximately 50,000 miles. Ford would not talk to me and the dealership stated it is not covered under the extended warranty. Somehow I paid minimal repairs but during that time their best mechanic was fired. Next the Continental tires pealed. I had the tire warranty and the dealership would not cover. I called Continental they stated that they knew these tires were bad but yet they were still sold on vehicles! After much complaining and stress all but $400 was covered by Continental. The dealership did very little. At approximately 65,000 the engine blew. I found out by a local repair shop that Ford had an Escape safety issue on their site about the engines. After speaking with Ford twice they refused to speak to me any longer and only the dealership if I wanted the engine replaced. I did and was given numerous different amounts it would cost me. Since this was Ford's manufacturing issue I should have paid nothing. It took over 4 months to repair my vehicle. I had to complain to Ford and the dealership to get a loaner. I am a 66 year old single women who depended on the quality of Ford. I had tried to email Ford representatives and call with n

Vehicle engine started smoking. Coolant fluid and oil entered the engine compartment caused engine failure and blown rod and more damage to engine. Dealer estimated $12,000 to replace engine. Research determined that many of these vehicles have had similar issues. Very dangerous situation under any circumstance but more so when this occurred on a busy interstate highway. There is currently a class action lawsuit, [XXX]et al v. Ford Motor Company, case no. [XXX] that addresses the failure of Ford to properly address the engine defect. I am not a party to that lawsuit. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2016 Ford Escape. In July of 2022, the contact received a safety recall notification from the NHTSA under Campaign Number: 22V413 stating "the bushing that attaches the shifter cable to the transmission may degrade or detach." The owner then received another letter in October 2022 stating that remedy parts were available in which the owner took the vehicle to the local Ford dealership to have it repaired on November 17, 2022. At approximately 5:30am on December 28, 2022 the contact owner was heading to work. When the light turned green at a major intersection, the contact owner's stated the vehicle hesitated accelerating at low speeds despite being in gear (D). Fortunately, the owner pulled over at a shopping center parking lot and had the vehicle towed to the local Ford dealership. At the time of failure, no warning lights or messages were illuminated or displayed from the dashboard. Later that morning, the owner's son reproduced the issue and documented it on video. When the owner's son put the car into reverse (R) the car moved forward and when put into drive (D). The opposite occurred along with hearing a grinding (increased RPMs) and a popping noise when finally in gear. The failure mileage on the vehicle was 135,373 miles. The local Ford dealership confirmed the transmission pump had failed and would cost $1,600 out of the owner's pocket to tear down the transmission despite the owner purchasing an 3rd party extended warranty service from the local Fo

Anytime I run the heat and the car is idling, there is a very strong gas smell. I am guessing that when the car is moving, the air flow pushes/pulls it out as it's not as strong then. It's strong enough to make you cough and I would guess make you sick if you didn't turn the heat off. It's been occurring since October and happens every time I try to use the heat. I took it to Gaplin Ford in Prescott to get it looked at. Instead of being honest and saying they couldn't figure out what the problem was and reaching out to Ford corporate, they lied and said the smell went away. It in fact did not go away. They 100% lied about the smell going away. After picking up my car, I no sooner got to the stop light at the edge of their property and the gas smell was there. I'm guessing they can't find a leak, but a gas smell is nothing to just brush off. I just took the car in this past week, I work from home and we don't always use my car so we didn't realize this was an actual issue until recently, and the car didn't just get gas spilled on it or run over spilled gas at a gas station.

Car stared backfiring and engine light came on. Mechanic told me coolant is leaking into cylinder from head gasket. Told me probably need a new engine, told me Ford is aware of problems but aren't going to repair them. Ford has a tech bulletin- SSM 49821

All tire lug nuts swollen.

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed on the highway, the transmission was slipping, and the vehicle stalled and lost motive power with the transmission fault warning light illuminated. The vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the transmission needed to be replaced after retrieving 8 transmission failure codes. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 83,000.

The contact owns a 2016 Ford Escape. The contact stated while pulling out of his driveway, the vehicle failed to accelerate as designed. The contact stated that there was a burning odor coming from the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced and that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 100,000.

The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed as a coolant intrusion into the engine cylinders. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.

Transmition stopped working while driving. Metal parts found and fluid burnt.

On December 20, 2022, I was driving down a highway exit ramp when my car just stopped accelerating. I managed to exit but the car abruptly and without warning slowed to a crawl. I stepped on the accelerator but the car slowed and then suddenly lurched forward. At the time, traffic was extremely heavy and I could not pull over. It continued to violently lurch forward. Then for the first time the transmission light came on. I managed to park my car and call AAA. My car was towed to the Ford dealership where it was purchased for service. After diagnostic testing, the dealership informed me that the transmission seriously malfunctioned and it would cost $6,400 to repair. It would also take twelve weeks for them to get the parts to fix the car. The car only has approximately 109,000 miles and I drive it short distances 3 to 4 times a week. I did not receive a single advanced warning about my transmission until it failed.

2016 FORD ESCAPE. CONSUMER WRITES IN REGARD TO TRANSMISSION SHIFTER SAFETY RECALL.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the vehicle jerked and then lost motive power. The vehicle was towed to an independent mechanic, who diagnosed that the transmission needed to be replaced. The mechanic replaced the transmission. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that while her daughter was driving approximately 40 MPH, the vehicle lost motive power and came to a stop on a bridge with the engine still running. The contact was informed by her daughter that the “Service Transmission" and other unknown warning lights were illuminated. The vehicle was towed to a transmission specialist, and it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired; however, the contact stated that the transmission failed two more times and required replacement. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. Parts distribution disconnect.

The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, she smelled an abnormally strong gasoline odor inside the cabin of the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed but no failures were found. The contact's son used the OBD reader and Ford computer system to diagnose that the fuel line originating from the engine to the fuel tank appeared to be clogged. The contact's son diagnosed that the purge valve Evap System had failed and needed to be replaced. The manufacturer was notified of the failure and opened a case. The manufacturer informed the contact that the vehicle needed to be diagnosed by the dealer, and it would then be determined whether they could assist with the repair. The vehicle was not repaired. The failure mileage was approximately 14,000.

Lug nuts are swollen so could not get tires off to rotate them.

Wheel lug nuts have swollen & distorted. Can't have tires rotated or worse, can't change tire if flat occurs away from home.

I was driving to work and my temperature gauge starting moving all over and car stated, "pull to safety." I pulled over and had car towed to Northside service center in brockport where they had it towed to West Herr dealership in spencerport. West Herr stated the recall doesn't match my VIN and is refusing to repair it.

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 55 MPH, the vehicle started to emit white smoke from underneath the hood and into the cabin of the vehicle. The contact pulled off the road and turned off the vehicle and opened the hood. The contact saw that coolant had spilled onto the engine. The contact stated that the temperature gauge had been moving from hot to cold randomly. The contact restarted the vehicle however, the overheating and smoke returned. The contact had the vehicle towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.

The contact owns a 2016 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V413000 (Power Train) however, the contact stated that while driving at an undisclosed speed, she heard a grinding sound. The contact then stated that while shifting into drive(D), the vehicle hesitated and then stalled. The vehicle was able to be restarted. The dealer was previously notified of the failure, and the contact was provided and appointment date; however, the vehicle had not yet been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 80,048.

The contact owns a 2016 Ford Escape. The contact stated that while driving approximately 50 MPH, the vehicle decelerated to 5 MPH, and the vehicle lost motive power and stalled. There were no warning lights illuminated. The contact coasted to the side of the road and the vehicle was towed to the dealer. The vehicle was diagnosed, and it was determined that the transmission had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 88,000.

The contact owns a 2016 Ford Escape. The contact stated received notification of the NHTSA Campaign Number: 22V413000 (Power Train) however, after the vehicle was retrieved from the dealer, while her aunt was driving at an undisclosed speed, the vehicle failed to properly respond while shifted into gear. The contact stated that the following day the transmission fault warning light illuminated. The vehicle was not diagnosed or repaired. The dealer was notified of the failure; however, the contact was awaiting a response. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. Additionally, the vehicle was jerking while shifting gear. The vehicle was towed to an independent mechanic, who diagnosed and determined that the transmission was faulty. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

I checked this site and my car had 1 recall that I was never informed or made aware of by my manufacturer. I don’t know if it’s a minor recall or a major one, but it’s scary.

Hi, we have a 2016 Ford escape ecoboost Titanium that upon ramping up speed to get on a highway, hesitates and loses power. Our son who was driving felt multiple tugs from the steering wheel and then very quickly had to get to the side of the road as a message appeared “loss of power”, the car was going into limp mode. He turned the car off but it was weird in that it didn’t seem to be fully off. We think the battery may be involved here but can only tell you that when police arrived we could not roll down windows or do anything electrical - when we outside, only one hazard light was flashing. We took it into the Van Horn Ford in Sheboygan, Wisconsin where it is currently. We’ve had it towed 3 times. The first 2 times the dealership said there were no codes to go by. Since it happened 2 times after stopping for gas then getting on highway we thought maybe it was the gas. We had the fuel tank emptied and flushed, the fuel injectors flushed and were returned the car. This last time, I had driven 2 hours to Madison, parked the car for an hour then started back. I was ramping up speed and I felt tugging on the steering and was terrified. I decided not to stop to get gas but see if I could make it home (2 hours). I did. After letting the car rest I went 1 mile to get gas at our local gas station. The battery light came on and the car wasn’t shutting down properly. I filled up with gas and got the car back to my garage. It would not start the next day, so we had it towed. Dealershi

I crashed car because is park according with transmission and car still moved and hit fence, I contact ford for this incident and still waiting someone contact me. So I decide lawsuits against Ford

Received a Recall letter notice 22S43/NHTSA Recall22V413 on my 2016 Escape Titanium about the damaged transmission shifter cable bushing damaged or missing. Said I would get letter when parts came in but never got a letter to schedule an appt. with dealership and I received the letter in July 2022. Can you please check on this and email me at [email protected] you. Rose Pile

The contact owns a 2016 Ford Escape. The contact stated that the transmission was previously replaced. The contact stated that after refueling, the vehicle was unable to restart immediately. The contact depressed the accelerator pedal while turning on the vehicle to correct the failure. Additionally, the vehicle made abnormal sounds and would shake and then stall while driving. The vehicle was taken to an independent mechanic, who diagnosed that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 150,000.

The contact owns a 2016 Ford Fusion. The contact stated while driving 35 MPH uphill, the transmission started slipping. The contact coasted the vehicle to a flat surface where the failure was self-corrected temporarily; however, the failure reoccurred. The contact coasted the vehicle to a safe area where the transmission completely failed. The vehicle was then towed to the dealer to be diagnosed. The contact was informed that the transmission had failed due to metal shavings in the transmission filter. The contact was informed that the transmission needed to be replaced. The vehicle was repaired by a certified mechanic. The manufacturer was made aware of the failure. The approximate failure mileage was 93,000.

As I was turning onto a street the power steering assist fault light briefly flashed and the car lost all power steering causing me to nearly hit oncoming vehicles. It was impossible to steer the car. After stopping and waiting several minutes the power steering returned. This is the second incident I have had like this with this car.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while the vehicle was stationary at a traffic light, she removed her foot from the brake pedal and the vehicle independently started to reverse. The driver stated the transmission warning light was illuminated after turning off and restarting the vehicle. The contact continued experiencing the failure while driving back to the residence. The contact towed the vehicle to the local dealer and the recall repair was performed. The vehicle was repaired; however, after leaving the dealer, the failure immediately recurred. The contact parked on the side of the road and towed the vehicle back to the dealer. The vehicle was not yet diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 88,693.

Our 2016 Ford Escape transmission failed at 121,000 miles with no warning. There was no slipping or leaking fluid. The transmission was serviced at 100,000 miles. When the transmission failed the engine started to jump in rpm's with the speed dropping till the car wouldn't go anywhere. When it was placed in park the transmission warning light came on. I had the car towed to a transmission repair facility where I was told that I needed a new transmission that something went internally and was plugging the filter. I looked at the forum for 2016 Ford Escapes and see this is a common problem. Shouldn't this be a recall? It's not safe to just to have this go all at once on the highway.

The contact owns a 2016 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while stopped at a stop light, he heard a noise under the hood of the vehicle. The contact then stated that while the accelerator pedal was depressed, the vehicle failed to immediately respond. The contact turned off and restarted the vehicle. The transmission fault warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the third gear failed to operate. The vehicle was then taken to another independent mechanic but was not yet diagnosed. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 92,000.

The contact owns a 2016 Ford Escape. The contact stated that on multiple occasions while attempting to start the vehicle, the vehicle failed to start. The contact stated that she notified a tow truck to jumpstart the vehicle. There was no warning light illuminated. The vehicle was taken to Pep Boys however, the failure could not be duplicated. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 109,000.

INGINE LIGHT/SUSPENSION LIGHTS WENT ON. CAR JERKS AND SHAKES ON THE ROAD AND PULLS TO THE RIGHT MAKING IT HARD TO KEEP THE STEERING WHEEL STRAIGHT

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 35 MPH, there was an abnormal humming noise detected. The vehicle decelerated, jerked, and lost motive power. The contact placed the shifter in park(P) and restarted the vehicle. The accelerator pedal was depressed but the vehicle was slow to respond while the RPM redlined. The transmission fault message was displayed. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 110,401.