2015 Ford Escape complaints

Drivers side, front seatbelt buckle is not latching properly without multiple attempts. Release latch seems to stick when depressed to release the belt, so then will not latch the next time it is inserted.

When are the parts available for back up camera and block heater I don’t want my car to start on fire so I want it fixed

Back up camera and block heater I’m waiting to get it fixed but the parts doesn’t come in how come

The contact owns a 2015 Ford Escape. The contact stated that while driving at various speeds, the rear-view camera intermittently failed to operate as needed. The contact stated that the message "Camera Unavailable" was displayed on the instrument panel, or there was a blank or distorted image on the screen. The contact then received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was notified about the recall and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while in reverse(R), the rearview camera display either a blank or a distorted image. The failure mileage was unknown.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. While reversing, the back over prevention camera screen displayed a black screen. The failure mileage was 200,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rear-view camera image displayed was distorted. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.

Cabin lost heat November 2025. Brought it in to the local Ford dealership right away and they said replacing replacing the oil cooler hose will probably fix it. Car worked fine for a couple of weeks but the cabin heat tapered off again. Made another appointment with the Ford dealership, but the first available appointment wasn’t until 2/23/26. I tried to drive anywhere as little as possible after this because I live in Fairbanks, AK and it’s commonly -30 this time of the year. Tried to leave work on [XXX] and a warning came up as I started driving away that the engine was overheating and power was reduced to minimize damage. I put my car back in my work parking spot and plugged it in until I could get an appointment at a local mechanic shop. Had the car towed to a local shop 1/6/26 and they inspected it 1/7/26. The report came back saying there was an internal coolant leak and found hydrocarbons in the cooling system. The recommended fix was to replace the entire engine with a quote for $12,000. That is more than I paid for the vehicle and way over the Kelly Blue Book worth. I did some research and found that there is a common coolant leak issue damaging engines of a certain range of Ford vehicles that has not become an official recall yet. I looked at other Ford Escape owner complaints and it looks like my 2015 Escape 1.6L has the same engine defect. I’m afraid if I pay for the engine replacement, this will just happen again. If I don’t pay, I still owe for my lease and will

The contact owns a 2015 Ford Escape. The contact stated that while driving approximately 75 MPH, the vehicle unexpectedly started to decelerate even though the RPM was extremely elevated. There was a high-pitched whine coming from the vehicle, and the tires screeched before the vehicle came to an abrupt stop, ceasing all functions. The contact turned off the vehicle in the middle of the interstate because the vehicle could not be moved to the shoulder. A passerby assisted with pushing the vehicle to the side of the road using a push bar. The contact stated that the steering wheel had seized. The vehicle was restarted, and the message “Transmission Fault - Service Immediately” was displayed, followed by the check engine warning light becoming illuminated. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 132,000. The VIN was not available.

The transmission just failed. No warning lights or anything. I was just driving along and it started to flutter then it hesitated and went into limp mode. Took it to the shop and it they said it needs a whole new transmission.

The contact owns a 2015 Ford Escape. The contact stated that while driving approximately 50 MPH, the vehicle stalled. The contact pulled over to the side of the road, and after several attempts, the vehicle restarted but continued to stall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Vehicle Information: 2015 Ford Escape – approximately 165,000 miles Incident Description: During normal operation while backing out of a parking space, the vehicle unexpectedly slipped out of the drive gear immediately after I shifted from reverse to drive. There were no warning lights, messages, or prior symptoms indicating a potential issue. After restarting the vehicle, it briefly engaged drive but was only able to travel approximately ten feet before abruptly shifting through multiple gears without any driver input. During each occurrence, the engine surged to unusually high RPMs despite no acceleration being applied. Safety Concerns: The unintended gear changes were accompanied by loud whining noises, and the vehicle was unable to remain in any gear long enough to be operated safely. This failure left the vehicle immobilized on a main roadway, causing a traffic backup and creating a hazardous situation for myself, my children, and surrounding motorists. Current Vehicle Condition: After the vehicle was towed home, I attempted several restarts. At no time did any warning indicators or a check‑engine light illuminate. Each attempt resulted in the transmission immediately disengaging from gear when shifted into either drive or reverse, accompanied by continued loud whining noises and repeated engine surging to high RPMs without throttle input. The vehicle is currently inoperable. Additional Details: I plan to take the vehicle to Keith Hawthorne Ford for diagnostic evaluation

Transmission is failing after being rebuilt. Has only 50,000 miles. It stalls if braking hard. Shifts hard and shudders. Has been serviced and checked by a mechanic.

Unknown coolant leak. Coolant is being lost somewhere in the engine no visible leaks. Added coolant several times.

Engine began giving white smoke from exhaust at start up. 2 Mechanics have checked it and said it’s a well Known coolant intrusion issue with these ford eco boost engines. High risk of overheating and engine failure (while driving, which is a major safety risk for my family).

Coolant leak has been checked by mechanic to not be due to problems with any hoses or connections within the coolant system. Inspection is available upon request. The issue has caused the coolant level to drop below the minimum coolant level 4 times within 3 months with no warning or visible leaking occurring. This has been a regular occurrence with this vehicle for several months now.

The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the rear-view camera system displayed a blank screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part for the recall repair was not available. The contact stated that parts were not available, and the unrepaired recall was costing him money for his business. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The rear camera showed " unavailable" on the center display screen so I had to get this fixed and i paid $658.34 to get this fixed because the recall informational stated that "ford motor company is working to provide parts for this repair. when the remedy becomes available, ford motor company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge" i was unable to wait for this IMPORTANT SAFETY FEATURE's parts to "come available" - not even sure what that is supposed to mean, but i would like reimbursement for this expense and not sure how to go about it.

The contact owns a 2015 Ford Escape. The contact stated that while driving approximately 45-50 MPH, the engine was overheating. Upon inspection, the contact noticed that the coolant level was significantly low. The contact added coolant to the coolant reservoir. Additionally, the contact noticed that coolant was leaking onto the ground. The vehicle was taken to an independent mechanic, where a coolant line was replaced; however, the failure persisted. The check engine warning light was illuminated. Additionally, the contact stated that the failure had caused collateral damage to the vehicle. The contact stated that the transmission, the serpentine belt, and the pulley were replaced. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

We had to replace the engine about 4 years ago and we’re still getting gas smell into the cabin. About 3 years ago, we broke down on the road because the transmission quit. All our repairs have been done through Ford service department. We are now broke down again because of the transmission. Something has to be done with the Ford Escape!

My headlight are severely oxidized and are cracking. It makes it very hard to see at night. I took it to a repair shop and they could not get the headlight anywhere but from the dealer which are to expensive. I’m a student and can’t afford what they charge for new ones.

The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle lost automotive power. The contact stated that while shifting the gear shifter, the current gear did not appear on the instrument panel. The check engine warning light was illuminated. The "Transmission Fault Service Now" and "Low Temperature Will Reduce Power" messages were displayed on the instrument panel. The contact stated that the vehicle was turned off and restarted and returned to normal operation. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the alternator needed to be replaced. The contact was concerned that it was an inaccurate diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.

My car's backup camera screen goes blue then black with message saying camera unavailable when I am in the middle of backing up my car. I literally almost hit a family passing at grocery store because of this. I bought this car this year in February from Mark Wahlberg Chevrolet. Please help fix this because It's scary to almost get in accidents daily. Not to mention my insurance would sky rocket.

Vehicle is leaking coolant.

The 6F35 transmission in my vehicle is shuddering and it seems like it’s going to possibly mess up my engine or anything else soon. It also jerks a bit forward from 0-25 along with gears slipping. This has almost caused an accident for me.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera would turn off or display a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

All equipped with 1.6-liter gasoline turbocharged direct-injected engines — could be subject to a lack of coolant circulation resulting in the engine overheating

The contact owns a 2015 Ford Escape. The contact stated that while in reverse(R), the center digital screen failed to show a clear rear-view image as intended, with a blank white screen displayed. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed at the owner's expense that the rear-view camera needed to be replaced. The vehicle was not repaired due to the expense. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

The contact owns a 2015 Ford Escape. The contact stated that the rear passenger's side door failed to lock and latch securely. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 98,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen or a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera display displayed a blank screen with an error message indicating that the back over prevention camera was unavailable. In addition, the contact stated that the failure occurred intermittently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was informed that parts were not yet available. The contact stated that the failure began immediately after the vehicle was purchased. In addition, the contact was informed by the dealer that the rear-view camera was not defective. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts for the recall repair were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

The contact owns a 2015 Ford Escape. The contact stated that while in reverse(R), the rearview camera displayed either a blank, distorted, or a blue screen. The contact then received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

I purchased this vehicle $9000 cash from Toyota Morgan City in Morgan City Louisiana the end of September 2025 on a Saturday, not even a week later the car shifts real hard and it’s an automatic. You can see the rpm going up but the car steaks and then shifts hard to where it jerks. I called the car dealership where I purchased, they “looked” at the car and told me that it was not a problem they could fix because it was the transmission that Ford put in the cars. And proceeded to tell me that they were sorry that I need a new transmission but that’s not there problem and for me to take it to a Ford dealership even though I purchased from them. Why is this not a recall if you’re putting faulty transmissions in?

The contact owns a 2015 Ford Escape. The contact stated while reversing, the rearview camera failed to display a rearview image. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V695000 (Back Over Prevention), which included the VIN, but the part was not yet available for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 42,910.

Purchased my 2015 escape in Aug. of 2023 used knowing that the head gaskets needed to be replaced. Took it to a certified mechanic and had everything fixed on it. Fast forward to October of 2024 - Transmission went out had to purchase a brand new transmission had it installed at the certified mechanic. Then in July of 2025 all of the sudden it overheated. Took it back to the same mechanic and once again the head gaskets are blown. They stated that coolant had leaked into the motor and now it all needs replaced. How is this not a recall yet with everything that I have been reading. A recall has been issued for a back up camera but not this. We have been driving without back up cameras forever but we cannot drive a vehicle when every few months we need to dump thousands of dollars in it.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blue screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rear Camera Inoperable" was displayed on the instrument panel. Due to the failure, the contact almost struck a tree while reversing. The vehicle was not taken to the dealer or an independent mechanic. The contact stated that on a separate occasion, the rearview camera displayed a black screen while the vehicle was in reverse(R). The vehicle was not taken to the dealer or an independent mechanic. Most recently, the rearview camera no longer functioned as intended and failed to activate as designed. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available

The back up camera I just picked the date I don’t know what the date was

There appears to be coolant leaking into/into the engine that compromised the seals and created oil leak/burn issues with the engine.

Backup camera - this vehicle not included in the recall as is having all the same issues blank screen - inverted screen - works sometimes - this has been an issue for some time and I contacted the ford dealer I use who states the repair is over 400. and do not know why this vehicle has not been included in the recall.

My stereo screen went blank and I had a new stereo installed but was told the rear camera in my vehicle is defective and was under recall. When I checked with Ford, I was advised my particular vehicle did not qualify. Also, my instrument panel just went blank. This is a serious safety issue as I cannot see my milage or what gear I'm in. This vehicle needs to be a part of the ongoing recall for rear view camera and the dash should be looked into further as well

The rear camera goes in and out all the time. Sometimes it doesn't work at all! Such a safety concern that needs to be addressed!

Been having shifting problems since I got the vehicle at a dealership, the car will hang onto the rpm’s for a couple seconds then slam into gear, mostly while shifting up. Had the recall taken care of for the bushing a shifter cable problem, the hanging and slamming shifting issue still persists. Took the car to a Ford dealership and was told that my clutch is disintegrating and that an entire new transmission was needing, quoting me at LEAST $5000. Now I don’t know about yall, but I don’t have that type of money to just throw away into a car. If the car was designed and released to the public with a crappy transmission and known to be a problem, then Ford Motor Company needs to no longer exist.

My Ford Escape was fitted with two Cooper tires (235/55 R 17) that had to be replaced with less than 20k miles on them. After using the tires in normal city/highway situations, both tires started to bulge causing vibration when driving the vehicle. This was due to the belts breaking within the tire. While this specific tire is not currently under recall, I believe it should be. There is no reason these tires should've worn out so quickly and it sounds like the exact same issue many of their other tires currently under recall have. They are well under their warranty of 80k miles, but I will not put another Cooper tire on my car. I've only included the TIN from one tire, because I do not have the TIN for the first one that bulged. It has already been removed and disposed of. This happened to both of my Coopers in each rear position of my car.

The rear camera has increasing failures. It goes to black multiple times while in reverse and takes a few seconds to get the image back. It is available for inspection upon request. It has put my safety and the safety at others at risk due to the sudden changes. There is a recall for other Ford models for the same thing. I think this recall needs to be expanded to include Escapes. There are no warning lights. It first happened a few years ago, but is increasing in frequency.

The backup camera constantly inverts when in use.

I am having a issue that is not new to ford, my ford escape is having the coolant leak issue, I already have spend more than 2k on it, still engine is over heating, Ford Escape reps and almost all the mechanic know the issue is very known, I hope this issue is addressed.

This complaint form is in regards to the backup camera. In the last six months I had intermittent loss of its function while backing up. However the problem in the last month is now a persistent loss of the image when backing up. It may function at the start of going in reverse, then all of the sudden it will go out. This is scary for the first thought is you hit something, even if you didn't hear any noise. I greatly rely on the camera for I always try to back into parking spots. It will happen in any type weather, sometimes the screen just does not change, other times it may just be black, and other times will have a yellow triangle warning that it is not working properly. I have not had any incidents or accidents which may have caused the camera to malfunction.

The contact owns a 2015 Ford Escape. The contact stated that while driving at 40 MPH, the instrument panel turned off and failed to display pertinent vehicle information. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the instrument panel. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V406000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 127,000. The VIN was not available.

DRIVER'S SEAT STOP WORKING AND THE ENGINE LEAKS AND THE SUSPENSION WENT BAD AND TRANSMISSION STOPPED IN THE MIDDLE OF TRAFFIC ON FOULK ROAD IN WILMINGTON DELAWARE APRIL 18, 2025 AND WAS VERY SCARED AND NERVOUS..