2015 Ford Escape complaints

2015 Ford Escape. Electronic automatic power steering failed in traffic taking 90year old to the doctor. Had it towed. After restarting car the steering worked. Been happening randomly but last week 3times in one afternoon. Ford dealer replaced defective parts. Said there is a recall for older models. Why not 2015? It was a moving safety hazard that Ford should have rectified before we were put at risk. The repair cost us $3100. Been reading other 2015 Escape owners have had similar incidents.

2015 FORD ESCAPE. CONSUMER WRITES IN REGARD TO TRANSMISSION SHIFTER CABLE BUSHING FAILURE SAFETY RECALL. THE CONSUMER PAID TO HAVE THE VEHICLE REPAIRED UNDER THE ADVICE OF THE DEALERSHIP. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS MADE DUE TO THE RECALL. THE CONSUMER EXPRESSED CONCERN THAT THE REPLACEMENT PART WOULD FAIL AS WELL.

Took vehicle in for scheduled oil change, tire rotation and inspection. Upon cashing out was told they could not rotate tires because of bad lug nuts. Would have to order new ones at a cost of $227. This to me seems to be a Ford Company problem. If I would have had a flat tire, I would have been stranded as tire could not have been changed. This is unacceptable and Ford needs to fix this and I should be compensated.

The contact owns a 2015 Ford Escape. The contact had received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact called the local dealer and the recall was serviced. Soon after the repair, the vehicle began to make an abnormal, rattling noise as the vehicle would independently accelerate without warning. The vehicle was taken back to the dealer and was diagnosed with a defective torque converter; however, the parts for repair were on backorder. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 130,000.

Transmission slips and is a safety hazard for my family unknown when it's in p or D no indication

The contact owns a 2015 Ford Escape. The stated that while driving at an undisclosed speed, the gear shifter inadvertently started to change gears without warning. As a result, the vehicle started to jerk, and the engine revved however, the vehicle failed to respond. Additionally, the contact stated that the vehicle then performed as designed; however, the failure recurred. The contact stated that the parking brake was engaged to prevent the vehicle from moving. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. the vehicle was repaired. The contact then referenced NHTSA Campaign Number: 22V413000 (Power Train). Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 106,000.

The contact owns a 2015 Ford Escape. The contact received a notification for NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

I went to start my vehicle and the digital screen on the dash does not work. This is the screen with the digital speedometer, odometer, miles driven and many other digital readouts connected to a “cluster” of wiring within the dash. This is a problem that could not be prevented by me, and is the fault of a faulty manufacturing piece. There is a blank space in the dash where the readouts were. This piece is definitely a safety hazard and should be replaced by Ford. Local dealer told me it was out of warranty therefore my responsibility.

The contact owns a 2015 Ford Escape. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated. The contact noticed that the coolant level was low. The vehicle was taken to the local dealer where it was diagnosed that the engine needed to be replaced and there was coolant in cylinder #4. The vehicle was taken to an independent mechanic who stated there was oil in the turbo booster. The manufacturer was contacted and referred her to the NHTSA Hotline. The failure mileage was approximately 169,000.

The owns a 2015 Ford Escape. The contact stated while driving 15 MPH, the vehicle inadvertently lost motive power and stalled. There was no warning light illuminated. The contact attempted to depress the brake pedal to restart the vehicle and the brake pedal felt firm. The contact attempted to depress the brake pedal with her two feet but it failed to respond. The contact was able to depress the brake pedal after several attempts. The contact was able to drive to her residence and parked the vehicle. However, the failure reoccurred twice while driving. The vehicle was taken to the dealer where it was diagnosed that the body control module (BCM) had failed and needed to be replaced. The dealer also informed the contact that the failure could be associated with the instrument cluster. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 15V406000 (Electrical System) that she associated with the failure. The failure mileage was approximately 133,000.

The contact owns a 2015 Ford Escape. The contact stated while attempting to close the door, the door failed to latch securely. The driver's side rear door ajar warning light was illuminated. The vehicle was taken to the dealer and diagnosed with door latch failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 175,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while shifting from park(P) to drive(D), the vehicle emitted an abnormal loud sound. The contact shifted back to park(P) and upon shifting to drive (D), the failure reoccurred. There were unknown warning lights illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

The contact owns a 2015 Ford Escape. The contact stated that whenever the START/STOP button was depressed, the vehicle failed to turn off as needed. A message to “Please Shut Off the Engine” to save the battery was displayed. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact called another local dealer, Stuart Powell Ford Lincoln Mazda (225 S Danville Bypass, Danville, KY 40422, (859) 236-8917) but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed her that the vehicle was not covered under recall. The contact stated the failure was similar to NHTSA Campaign Number: 15V436000 (Electrical System). The approximate failure mileage was 30,000.

The contact owns a 2015 Ford Escape. The contact stated while at a stop light the vehicle failed to accelerate as needed. The contact was able to drive the vehicle to the residence. The contact stated that when he started the vehicle in the morning, the transmission failure warning illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 131,000.

2015 FORD ESCAPE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR EPAIRS MADE RELATED TO NHTSA SAFETY RECALL22V-413. THE CONSUMER STATED THE SHIFTER WAS STUCK IN THE PARK POSISTION. THE TRANSMISSION SHIFT CABLE WAS REPLACED. THE VEHICLE WAS REPAIRED.

2015 FORD ESCAPE. CONSUMER STATED THAT THEY EXPERIENCED ISSUES WITH THEIR SHIFTER NOT SHIFTING INTO GEAR AND LOCKING UP. THE CONSUMER REQUESTED TO BE REIMBURSED FOR RECALL 22S25/22V254.

All four of my 235/55R17 103V XL tires are dry rotting. They are separating and creating a crack all along the tire shoulder. I bought these tires brand new in January 2020, they are not even 3 years old yet. The tires can blow due to the dry rotting causing me to crash, getting them replaced ASAP. No warning to them getting worse, until I did a tire check early this month.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the dealer had previously replaced the transmission shifter cable bushing; however, the failure recurred with the gear shifter not recognizing the intended gear. The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000. VIN tool confirms parts not available.

Shifter is stuck, not able to maneuver safely. I will take my car tomorrow to an auto center to fix it.

2015 FORD EDGE. CONSUMER WRITES IN REGARD TO DEFECTIVE TRANSMISSION.

The contact owns a 2015 Ford Escape. The contact stated while he and his wife were driving approximately 25 MPH, the vehicle was shuddering. The vehicle also was not shifting into gear and had unusual noise from the engine. There was a service transmission warning light illuminated. The contact also stated the transmission was slipping when attempted to accelerate. The vehicle was taken to the dealer where it was currently being diagnosed. The dealer did a test drive and indicated was not sure if the failure was related to the NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 102,000 .

The contact owns a 2015 Ford Escape. The contact stated while driving approximately 25 MPH and attempting to accelerate, the vehicle was slipping gears. The transmission warning light illuminated. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 133,000.

The contact owns a 2015 Ford Escape. The contact stated that while shifting from the drive position to reverse the transmission malfunctioned and became stuck in the neutral position. The local mechanic examined the vehicle and diagnosed that the transmission shift cable bushing had failed. The mechanic provided a temporary fix for the failure by reattaching the bushing. The local dealer and manufacturer were notified of the failure and informed that the VIN was not included in the NHTSA Campaign Number 22V413000 (Power Train). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 67,000.

The engine in the car has a cracked engine block. It first showed up as engine issues and the the spark plug could not be removed. The engine was reviewed by an independent garage and then a Ford Dealership and was verified as a cracked engine block that was allowed coolant into the cylinders. The dealership has another escape in with the same problem. We have been told that the VIN number does not indicate this engine as an issue, but it is as the block is cracked. The independent shop told us that the issue is a manufacturing defect in the block due to a soft material used in creating the engine. Once the engine light came on we brought the car to the shop and it was diagnosed as an issue. The car sat at the Ford dealership for 3 months and we were told the engine was on backorder and corporate was giving us the run around that the engine kept get putting on backorder. We are very frustrated with Ford as they are not stepping up to the problem with a manufacturing defect.

The contact owns a 2015 Ford Escape. The contact stated that upon shifting the vehicle into park(P), the vehicle would continue to roll forward without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 22V413000(Power Train) which she linked to her failure. The contact called the dealer and was informed that her vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.

The contact owns a 2015 Ford Escape. The contact stated while reversing the vehicle out of the driveway, the transmission seized in reverse. The vehicle was unable to restart. There were no warning lights illuminated. The vehicle was then towed to a local dealer. The dealer diagnosed a failure with the shifter cable bushing. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

The contact owns a 2015 Ford Escape. The contact stated while driving 55 MPH, the warning message “Engine overheating pull off safely and stop” illuminated on the instrument panel. The contact was able to pull off to the side of the road safely and turn off the vehicle. The contact waited for the vehicle to cool down, restarted the vehicle and the vehicle operated normally. The vehicle was taken to the dealer and the contact was notified of a coolant leak inside cylinder #4. The contact was informed that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was contacted and a complaint was filed. The contact was then referred to the NHTSA for assistance. The failure mileage was 120,208.

2015 FORD ESCAPE. CONSUMER WRITES IN REGARD TO BEING REIMBURSED FOR NHTSA SAFETY RECALL 22V-413.

2015 FORD ESCAPE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO A SAFETY RECALL 22S43/22V413.

The contact owns a 2015 Ford Escape. The contact stated while stopped at a stop light, the vehicle jerked would not accelerate properly. The contact was able to park the vehicle. The vehicle was towed to the dealer for diagnostic testing. The vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 22V413000 (Power Train) and referred the contact to the NHTSA. The failure mileage was 85,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Ford Escape. The contact stated that while attempting to remove the rear passenger’s side wheel, the contact’s son-in-law discovered that the lug nuts were swollen and the supplied lug nut wrench could not be properly fit over the lug nuts. The vehicle was later taken to the local dealer who replaced the lug nuts. No further information was available. The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 61,510.

Customer was driving vehicle up a hill and noticed that the shifter indicated the car was in neutral. Customer moved the shifter into park and stopped the car, because she could not put it in drive. Customer then applied the parking brake to stop the car from rolling backwards and turned the car off, then tried to restart it . And the car would no longer start. The dashboard indicated that the car was in reverse, even though the shifter said the car was in park. Customer had to have the car towed to the nearest Ford dealer for repairs. Customer had no prior warnings about this problem. Customer could have been placed at serious risk if she had been on a busier road.

The contact owns a 2015 Ford Escape. The contact stated while driving approximately 10 MPH and depressing the brake pedal, the vehicle failed to stop in a reasonable amount of time. The contact stated no warning light was illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The contact was able to continue driving to his residence while using the parking brake. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 128,000.

The contact owns a 2015 Ford Escape. The contact stated that after starting the vehicle, he attempted to shift it into gear; however, the shifter failed to select the desired gear. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the shifter cable bushing was defective. The vehicle was repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 104,000.

The contact called on behalf of her husband who owns a 2015 Ford Escape. The contact stated that her husband was driving approximately 5 MPH, when the vehicle stalled. The gear shifter failed to move. After several attempts, the gear shifter moved into drive. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was unknown.

The contact owns a 2015 Ford Escape. The contact stated that while depressing the START/STOP button to turn off the vehicle, the engine continued running. After the contact was able to turn off the vehicle, the instrument panel and radio remained operational. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 15V436000 (Electrical System). The manufacturer was notified of the failure. The approximate failure mileage was 97,800.

The contact owns a 2015 Ford Escape. The contact stated that on multiple occasions, the vehicle rolled forward while the gear shifter was in park(P). Additionally, the contact stated that the check engine warning light was illuminated. The contact stated while cold starting the vehicle, the vehicle hesitated upon depression of the accelerator pedal. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 58,000. VIN tool confirms parts not available.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P) however, the computer did not recognize the intended gear with the "Transmission Gear in Reverse" message displayed. The contact used the parking brake to park the vehicle. The dealer and Johnson Brothers Ford (7455 S General Bruce Dr, Temple, TX 76502) were made aware of the failure and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.

My Vehicle had no issues prior to the date of 6/02/2022. On this date I was driving in a large city when my transmission kept switching gears by itself slipping. Eventually my transmission went out in whole. It was towed day of and was told that my transmission needed to be replaced fully. I had checked online to make sure no recalls were on my vehicle at that time. This happened to be false information. On 7/15/22 after 6 weeks of being in the shop I received my vehicle back. It is now 7/20/22 and I have received a recall in the mail for my transmission. I have done my research and am I aware that there is compensation involved in the incident that happened with my vehicle. I should have been told 60 days ago that there was a recall before such incident happened like I should have been. I will have a lawyer involved if no contact is made. I have gone through too much stress and turmoil to not have my case filed and looked at.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V254000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Vehicle while driving seemed to not shift gears properly.took to dealer 4 months after purchased.they said could not find anything.but did find coolant hose needed replaced.i paid for that.still had the same problem.took vehicle to second dealer found turbo boost loosing power.they fixed that I paid for but still not shifting properly.now my engine started knocking I took to mechanic he said it's the transmission and now the engine block cracked where it connects to transmission.i feel this shifting issue has caused engine issues.ford will not help me.

Was driving and came to a stop and vehicle said transmission not in park and shut off. Tried to restart and it did even attempt to turn over so I was stuck in the lane of traffic on the road.

Vehicle had a new Ford manufactured motor put in, while driving since the new motor was put in, it developed a knock and at one point started smoking. Luckily we were in town and at a lower speed we were able to pull into a parking lot and turn it off. We were unable to tell where the smoke was coming from. The car has been at the shop for a month and we were notified that the engine had failed again with less than 10,000 miles on it.

Called the dealer on 7/13/2022 about NHTSA Safety Recall 22V254 and was told parts are on a national back order and only if vehicle failed or malfunctioned would the parts be sent to dealer so vehicle can be repaired. Dealer stated parts could not be obtained otherwise. Tried to call Ford on 7/13/2022 and was unable to get an answer. This in not acceptable.

I had to replace my transmission in August of 2020 due to brushes being missing or not functioning properly. The 1st and 5th gears were completely destroyed in my transmission and led my car to completely not running and having to be towed.

While driving, the vehicle’s transmission starting coming out of gear, then lose of power, go back into gear for a moment, then go out of gear causing coasting and lose maneuverability. After being shut down immediately and towed to a mechanic, diagnostic is transmission out for some reason and misfires in two cylinders. Vehicle has less than 80K miles. Can’t really tell as the digital screen also went out. Vehicle has had regular service by a Ford dealership.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration and then lost motive power. The vehicle was taken to an independent mechanic who replaced the transmission. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000. VIN tool confirms parts not available.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was able to restart; however, the failure recurred with the gear shifter seizing. The vehicle was towed to an independent mechanic who replaced the transmission; however, the failure recurred. The vehicle was then towed to the dealer, and the dealer replaced the transmission modulator; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 105,000. VIN tool confirms parts not available.

Since I've had this car, (2017, 30k miles) everytime I put gas in my tank the car won't start. I've read similar issues on blogs. I have to rev my engine to get it to go. Anything over an 1/8 of a tank that I put in. If tank is really low and I put in under 1/8 it doesn't have this issue. Only when I put so much gas into the vehicle.