AS I WAS BACKING OUT OF A PARKING SPOT, VEHICLE BECAME STUCK IN REVERSE. SHIFT ARM WAS STUCK IN REVERSE AND COULD NOT BE MOVED. MY FOOT HAD TO REMAIN PRESSED DOWN ON BRAKE PEDAL TO PREVENT VEHICLE FROM MOVING FARTHER BACKWARD AND HITTING NEARBY PARKED VEHICLES. VEHICLE WAS TURNED OFF TO PREVENT FURTHER BACKWARD MOVEMENT, WHICH LEFT VEHICLE BLOCKING ONCOMING VEHICLES MOVING THROUGH LOT. VEHICLE WAS TOWED TO DEALER. DEALER DIAGNOSED PROBLEM AS A LOOSE SHIFTER ARM BOLT. BOLT WAS TIGHTENED.
2014 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
BOUGHT 2014 FORD ESCAPE THE INSTRUMENT PANEL FAILED TO NOTIFY ME WHEN ALL FOUR OF MY TIRES WERE NOT INFLATED AT PROPER TIER PRESSURE CAUSING THE CAR NOT TO DRIVE CORRECTLY ON ROAD CAUSING ME TO SLIDE OFF ROAD DROVE CAR HOME SINCE WAS ONLY 2 MILES FROM HOUSE HUSBAND AND STEP SON CAME OUT TOLD THEM WHAT HAPPENED THEY BOTH CHECKED ALL 4 TIRES SAID EVERYONE WAS UNDER INFLATED WHICH WAS THE CAUSE OF CAR NOT DRIVING PROPERLY HUSBAND ASK IF THE PANEL TOLD ME AND I SAID NO THEY PUT AIR IN ALL 4 TIRES .TAKING CAR TO FORD DEALER TO HAVE THEM CHECK IT OUT WHILE FIXING 2 OTHER RECALLS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/21/17*LJ *AS THE CONSUMER STATED THE RECALL REPAIR WAS COMPLETED. *JS
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/21/17*LJ UPDATED 10/19/2017*JS
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V209000 (ENGINE) AND 16V643000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT PARTS WOULD NOT BE AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V209000 UNTIL OCTOBER. THE CONTACT WAS PLACED ON A WAITING LIST FOR NHTSA CAMPAIGN NUMBER 16V643000. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. PURCHASED SEPT 2013. REAR ENDED TWICE WITHIN THE FIRST MONTH OF OWNERSHIP. AIRBAGS DID NOT DEPLOY EITHER TIME. BLEAKLEY FORD REPAIRED BOTH TIMES. 2015 GOT RECALL NOTICE FOR 'AIRBAGS'. ASKED SERVICE PERSON WHAT WAS WRONG WITH THE AIRBAGS. SHE SAID 'THEY HAD TO BE TURNED ON". THIS MEANS, THEY WERE TURNED OFF WHEN THE CAR LEFT THE FACTORY, AND WHEN I WAS REAR ENDED BOTH TIMES. THIS INDICATED THAT FORD KNEW THE AIRBAGS WERE DANGEROUS, AND WAS TURNING THEM OFF IN THE FACTORY. I FOUND MY VEHICLE ON ONE TAKATA LIST, SO I KNOW IT HAS THEM. I HAVE REQUESTED SEVERAL TIME TO HAVE MY AIRBAGS REPLACED, BUT THEY JUST BRUSH ME OFF. I'M VERY NERVOUS NOT KNOWING IF THEY ARE GOING TO EXPLODE WHILE I'M DRIVING. I LIVE IN THE SOUTH WHERE IT IS HOT AND HUMID. I UNDERSTAND THESE ARE EXACTLY THE CONDITIONS THAT CAUSE THE PRESSURIZED GAS CONTAINER TO EXPLODE, SENDING SHRAPNEL INTO THE PASSENGERS AND DRIVER. I FEEL FORD SHOULD BE PROSECUTED FOR PREMEDITATED ENDANGERMENT OF MILLIONS OF CUSTOMERS. 1ST MVA: BRAKING WHEN REAR ENDED. 2ND MVA: SITTING STILL @ RED LIGHT WHEN STRUCK FROM BEHIND. BOTH SPEEDS CALCULATED @ 45 MPH.
I PURCHASED THIS VEHICLE NEW AND NOTICED THE BAD SMELL/FUMES 5 MONTHS LATER DURING A ROAD TRIP. I THOUGHT THE SMELL WAS DUE TO NEW VEHICLE. I ONLY NOTICE THE SMELL DURING HARD ACCELERATION, ESPECIALLY WHEN PASSING ON AND ENTERING MAJOR HIGHWAYS, A STRONG SMELL COMES THROUGH THE VENTS AND UNDER THE STEERING COLUMN. THE SMELL IS LIKE BURNT PLASTIC OR RUBBER. IT GIVES ME A HEADACHE AT TIMES. I'VE TAKEN IT TO THE DEALER ON SEVERAL OCCASIONS; FIRST IT WAS THOUGHT TO BE THE CABIN FILTER NEEDED CHANGING AFTER 10 MONTHS OF BUYING THE SUV NEW, THEN IT WAS THOUGHT TO BE CLOGGED AIR VENTS WHICH WAS FALSE, THEN IT WAS THE AIR FRESHENER THAT CAUSED IT TO SMELL WHICH I REMOVED, AND RECENTLY I TOOK IT TO THE DEALER TWICE AND THEY HAD NO IDEA WHERE THE SMELL WAS COMING FROM, EVEN THOUGH THE SERVICE ADVISER AND MECHANIC WITNESS THE SMELL/FUME. I CHECKED SEVERAL WEB SITES AND DISCOVERED OTHER OWNERS OF 2014 FORD ESCAPE ARE EXPERIENCING THE SAME PROBLEM. I DRIVE WITH THE WINDOW CRACKED BECAUSE I'M CONCERNED ABOUT MY HEALTH AND MY FAMILY. THIS IS A VERY SERIOUS ISSUE.
I JUST BOUGHT THE CAR IN MARCH 2017 AND WE TOOK IT ON A TRIP TO THE BEACH. ALMOST THERE THE CAR STARTED JUMPING INTO GEAR WHEN WE TOOK OFF AT THE RED LIGHT. THEY STARTED GETTING CLOSER AND MORE HARDER AT EACH STOP SO WE STOPPED AT A STORE TO CHECK IT.THERES NO DIP STICK TO CHECK THE TRANY WITH SO WE THOUGHT IT MIGHT OF GOT HOT EVEN THOUGH WE STOPPED OFTEN. IT SEEMED TO HELP THEN IT STARTED DOING IT AGAIN AFTER SOME TIME.WE HAD ALREADY PAID FOR THE HOTEL SO WE WENT ON AND STAYED WITH OUT GOING MANY PLACES FOR FEAR OF NOT GETTING BACK HOME.ON THE WAY HOME IT STILL DID THE SAME BUT NOT ON THE INTERSTATE.SEEMS IT ONLY DID IT AT STOPS AND STARTS IN TOWNS AT LIGHTS AND STOP SIGNS. THE FORD COMPANY HAS HAD MY CAR IN THE SHOP SINCE I GOT BACK HOME AND IVE MADE THE FIRST PAYMENT WITH 2 WEEKS DRIVING OUT OF IT.THEY SAY IT NEEDS A NEW TRANSMISSION, BUT BY THE CAR FAX PAPER IT WAS JUST REPLACED A MONTH AGO . ITS GONNA BE ANOTHER MONTH BEFORE I GET IT BACK, BECAUSE THEY HAVE TO ORDER IT. JUST HOPE I DON'T HAVE TO GO THROUGH THIS ANY MORE. LOVE THE LITTLE SUV, JUST HATE ALL THIS TROUBLE I'M HAVING OUT OF IT
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT WAS FILLING THE RESERVES, THE ANTI-FREEZE LEAKED OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 06/01/17*LJ *CN
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 235/55/R17 99 H. WHILE DRIVING 40 MPH, THE CONTACT FELT A VIBRATION AND STATED THAT THE TIRES WOULD SKID WHILE ACCELERATING FROM A STOP. THE FRONT PASSENGER AND BOTH REAR TIRES LOST PRESSURE. IN ADDITION, THE TREAD SEPARATED IN CHUNKS FROM THE FRONT PASSENGER AND BOTH REAR TIRES. THE CONTACT ALSO STATED THAT THE TIRES DID NOT GRIP THE ROAD AND WOULD SLIP WHEN MAKING TURNS. THE DEALER DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 35,288 AND THE TIRE FAILURE MILEAGE WAS 15,748.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
I BOUGHT THIS CAR BRAND NEW , WITHIN THE FIRST 600 MILES I TOOK A TRIP TO NORTHERN MICHIGAN ( ABOUT 200 MI. ) AND THE TRANSMISSION " BANGED " INTO 6TH GEAR EVERY TIME IT DOWN SHIFTED TO 5TH GOING UP ANY GRADE AND SHIFTED BACK TO 6TH, OTHER TIMES WHEN I GO TO PULL OUT OF SOMEWHERE IT WILL ACT LIKE ITS LOOKING FOR A GEAR BEFORE I BARELY START MOVING , HAD IT BACK TO FORD A NUMBER OF TIMES , THEY SAY ITS FINE ... NOW HAS 46000 ON IT , STILL DOES IT , HAVE CALLED AND SENT REGISTERED LETTERS TO FORD , THEY SAY BUY EXTENDED WARRANTY AND WORK WITH THE DEALER (LOL ).. THEY JUST CLAIM THEY CHECK IT AND EVEN ASK IF I THOUGHT ABOUT TRADING IT IN ... YA RIGHT....WHAT I WOULD LIKE IS FOR THEM TO FIX IT. SOMETIMES WHEN I BACK OUT OF A PARKING SPOT AND PUT IT IN DRIVE , IT THEN TOO DON'T GO , LOOKS FOR A GEAR FOR A FEW SECONDS (YOU CAN HEAR IT MAKING NOISE) THEN WILL TAKE OFF
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING BETWEEN 60-65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A FRACTURE TO THE ENGINE BLOCK, WHICH CAUSED THE ENGINE TO OVERHEAT, MISFIRE, AND OIL TO LEAK. THE CONTACT WAS ALSO INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
DECEMBER 3 2016 I WAS DRIVING DOWN THE ROAD ON HWY 111 AND THE ENGINE SHUT DOWN. I COASTED OVER TO THE SHOULDER OF THE ROAD AND PUT THE VEHICLE IN PARK. THE INSTRUMENT PANEL DISPLAYED ENGINE FAILURE, IMMEDIATE ATTENTION REQUIRED. SMOKE WAS COMING FROM UNDER THE HOOD. I GOT OUT OF THE VEHICLE AND RAISED THE HOOD AND FLAMES STARTED COMING FROM THE ENGINE AREA AND SPREAD VERY QUICKLY. I CALLED 911 TO PUT THE FIRE OUT. CAUSE OF FIRE IS UNKNOWN. A POLICE REPORT WAS FILLED OUT BUT I DON'T HAVE IT AT THIS TIME.
ON TAKE OFF CAR WILL NOT ALWAYS GO INTO GEAR AND WHEN IT DOES IT DOES NOT HAVE MUCH POWER TO ACCELERATE LEAVING FOR A DANGEROUS DRIVING SITUATION. IF THE MOTOR IS SHUT OFF AND THE "COMPUTER" RESETS IT WILL RESET AND DRIVE OK FOR A SHORT TIME BUT THE PROBLEM REAPPEARS. CAR IS NOW PARKED UNTIL WE CAN FIGURE WHAT IS WRONG WITH IT. HATE PAYING FOR A CAR THAT I CAN'T DRIVE.
WAS DRIVING HOME FROM WORK ON THE INTERSTATE. ENGINE BEGAN TO JERK A BIT THEN WARNING MESSAGES APPEARED ON SCREEN. PULLED OVER TO SIDE OF ROAD. AFTER CAR STOPPED SMOKE BEGAN TO APPEAR FROM UNDER HOOD AND ENTERING CAB THROUGH THE VENTS. I OPENED THE WINDOW TO CLEAR THE SMOKE AND LOOKED FOR PHONE NUMBER TO ROADSIDE ASSISTANCE THINKING IT WAS ONLY A BELT THAT HAD MELTED OR BURNED. WITHIN A FEW MINUTES I BEGAN TO SEE FLAMES COMING FROM UNDER THE HOOD BY THE WINDSHIELD. I EXITED THE VEHICLE AND A SHERIFF'S DEPUTY HAPPENED TO BE PULLING IN BEHIND ME AFTER SEEING MY CAR IN DISTRESS. FIRE DEPARTMENT WAS CALLED. WITHIN FIVE TO TEN MINUTES THE ENGINE AREA OF THE VEHICLE WAS ENGULFED IN FLAMES. AFTER A SHORT INVESTIGATION ON THE SCENE THE FD BELIEVED THE CAUSE TO BE ELECTRICAL AND APPEARED TO HAVE BEGUN AND CAUSED THE MOST DAMAGE TO THE PASSENGER SIDE FRONT CORNER OF THE ENGINE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED WHEN IT DROVE OVER A BUMP. THE CONTACT STATED THAT THE BAR THAT THE BAR THAT CONNECTED THE WHEEL TO THE VEHICLE WAS FRACTURED. THE WHEEL WAS LOOSE AND MOVEABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 70,000.
ON MANY DIFFERENT TIMES MY CAR OVER HEATS. I IMMEDIATELY HAVE TO PARK N WAIT A WHILE FOR IT TO COOL DOWN.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ON APRIL 5, 2016, MY SUV FAILED TO START, SO I CHECKED UNDER THE HOOD. THE BATTERY HAD EXTENSIVE CORROSION. I IMMEDIATELY CALLED AAA, AND THE TECHNICIAN REPLAVED THE BATTERY. OCTOBER 5, 2016, I NOTICED THAT MY SUV WAS HESITANT TO START NORMALLY. AFTER INSPECTING MY BATTERY, A SMALL AMOUNT OF CORROSION WAS AGAIN PRESENT. ASSUMING THIS WAS MORE THAN A SIMPLE BATTERY ISSUE, I MADE AN APPOINTMENT AT MY LOCAL DEALERSHIP ' BRANDON FORD IN TAMPA, FL. I EXPLAINED THE TECHNICIAN MY RECENT HISTORY WITH THE BATTERY AND SHOWED HIM THE PICTURES. I EXPLICITLY INFORMED HIM THAT I DID NOT WANT A 'BAND-AID FIX' FOR THIS ISSUE. AFTER HIS ASSESSMENT, THE TECHNICIAN ADVISED THAT HE WOULD CLEAN THE CONNECTIONS AND INSTALL ANTI-CORROSION PADS AND THAT WOULD SOLVE THE ISSUE. ON DECEMBER 30 2016, I VISITED BRANDON FORD BECAUSE MY VEHICLE'S 'CHECK ENGINE' LIGHT HAD BEEN ILLUMINATED, AND THE SUV WAS EXPERIENCING STUTTERING WHILE DRIVING BOTH ON MY RESIDENTIAL STREET AND ON THE HIGHWAY. A BIT OF CORROSION WAS PRESENT AGAIN. THE FORD TECH CALLED ME AFTER DIAGNOSING THE PROBLEM AND EXPLAINED TO ME THAT IT WAS GOING TO BE AROUND $400 TO FIX THE ISSUE ' A POOR ELECTRICAL CONNECTION ' BY REPLACING THE ENGINE HARNESS SIGNAL RETURN SPLICES. HE ALSO INFORMED ME THAT THIS WAS NOT COVERED BY WARRANTY. NONETHELESS, I CHOSE TO COMPLETE THE SERVICE. ON FEBRUARY 9TH, I REACHED OUT TO FORD CUSTOMER SERVICE TO EXPLAIN MY ISSUE. I HAVE ATTACHED ALL CORRESPONDENCE TO AND FROM FORD. THEY DO NOT FEEL IT IS A WARRANTY OR M
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 25 MPH, A HISSING NOISE WAS DETECTED AND THE ENGINE STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO SMELLED A HORRIBLE ODOR INSIDE THE VEHICLE WHEN THE FAILURE OCCURRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER FUELING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE DEALER FOR A TIRE ROTATION, THE TECHNICIAN ADVISED THAT THE LUG NUTS FOR ALL FOUR TIRES NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE LUG NUTS FOR ALL FOUR TIRES WERE PREVIOUSLY REPLACED. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
WHEN RUNNING HEATER CAN SMELL ENGINE VAPORS, BAD ENOUGH TO GIVE INSTANT HEADACHE WHEN IN MOTION AND WHEN SITTING STILL HAPPENS OFTEN
FAILURE OF THE MULTIPLE FUNCTIONAL DISPLAY. THE DISPLAY WAS FLICKERING AND DIFFICULT TO SEE FOR A FEW WEEKS, BUT THEN ALL OF A SUDDEN ONE DAY WHEN I STARTED THE CAR IT WENT COMPLETELY BLACK AND HAS REMAINED SO SINCE THAT TIME. I CAN NO LONGER SEE THE DISPLAY, WHICH IS COMPLETELY BLACK. THIS INCLUDES THE ODOMETER, IMPORTANT INDICATORS, AND WHAT GEAR THE CAR IS IN. THIS IS A SIGNIFICANT SAFETY ISSUE THAT OCCURRED A COUPLE OF MONTHS AFTER THE CAR LEFT THE WARRANTY PERIOD BY DATE (>3 YEARS). WITH NO WAY TO READ THE ODOMETER, THIS MAKES IT NEARLY IMPOSSIBLE TO SELL THE VEHICLE AT FAIR MARKET VALUE. THE NHTSA HAS ISSUED RECALLS ON THE MULTIPLE FUNCTIONAL DISPLAY FOR OTHER 2014 FORD ESCAPES, HOWEVER MY VIN IS NOT INCLUDED IN THE RECALL. I BELIEVE MY CAR HAS THE SAME FAULTY MULTIPLE FUNCTIONAL DISPLAY THAT THE RECALLED VEHICLES HAVE.
VEHICLE STALLS AT LEAST OPPORTUNE MOMENTS, I.E. HIGHWAYS/ROADWAYS. DROVE IT FOR 30-40 MILES.SHUT IT DOWN FOR 30 MINUTES. START IT BACK UP, START DRIVING, VEHICLE STALLS WITHIN 30 SECONDS TO ONE MINUTE. RESTART THE VEHICLE, IT WOULD BUCK AND STALL REPEATEDLY. IF YOU LET IT COOL DOWN, IT WOULD RUN FOR A LENGTH OF TIME BEFORE IT WOULD ACT UP ALL OVER AGAIN WITH THE ABOVE MENTIONED STEPS REPEATED. HAD IT IN THE DEALERSHIP (AUTONATION FORD - BRADENTON FL) FOR ALMOST 3 FULL MONTHS AS THEY TRIED TO FIND THE ISSUE, IN 4 SEPARATE TRIPS. EACH TIME THEY WERE CONFIDENT THAT THEY FOUND THE PROBLEM. 1ST WAS A LOSE WIRE ON THE MECHANICAL FUEL PUMP. NOT FIXED. DROVE FOR 1.5 WEEKS. SAME STALL ISSUE. 2ND WAS A MECHANICAL FUEL PUMP REPLACEMENT. NOT FIXED. DROVE FOR 1.5 WEEKS. SAME STALL ISSUE. 3RD. PROBLEM COULDN'T BE FOUND. DROVE FOR 1.5 WEEKS. SAME STALL ISSUE. 4TH WAS A FUEL LINE SENSOR REPLACEMENT. SEEMS TO WORK SO FAR. THESE VEHICLES SEEM TO HAVE A BAD ISSUE WITH THE FUEL SYSTEM WITH NUMEROUS RECALLS ON A WIDE RANGE OF MODEL YEARS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR EMITTING FROM THE AIR VENTS OF THE VEHICLE. EXHAUST FUMES ALSO ENTERED THE CABIN OF THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE ODOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 48,400. UPDATED 07/19/17*LJ *CN
DRIVING DOWN THE ROAD (4 LANE HIGHWAY) AND MY VEHICLE JOLTED ALL THE SENSORS LIT UP INCLUDING A BLUE ONE SO I PULLED OFF TO THE SIDE OF THE ROAD AND TURNED VEHICLE OFF THEN SAW FLAMES AND EXITED VEHICLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED INADVERTENTLY WHILE DRIVING AND WAS UNABLE TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. ..UPDATED 05/05/17 *BF *CN
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. A WARNING CODE (P0087) ILLUMINATED ON THE INSTRUMENT PANEL, WHICH INDICATED TROUBLE WITH THE FUEL RAIL. THE CONTACT WAITED THIRTY SECONDS AND THEN RESUMED DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE). THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/06/17 *LJ THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED ABOUT THE VEHICLE STALLING. THE MANUFACTURER ADVISED THE VEHICLE WAS NOT INCLUDED IN A RECALL; THEREFORE, NO ASSISTANCE WAS OFFERED. UPDATED 08/22/2017*JS
MY FORD HAS ONLY 3200 MILES PURCHASED 01/28/2015. THE DEALER SET THE BACK BRAKE ROTORS NEEDED TO MACHINED DOWN. I DID NOT AGREE AND DEMANDED NEW ROTORS BE INSTALLED DUE TO MY BUMPER TO BUMPER WARRANTY 3 YEARS OR 36,000 MILES. THE FORD DEALER REFUSED SAID THIS IS NOT FORD'S POLICY. DEALER SAID MAYBE I DO NOT DRIVE IT ENOUGH. I SAID THAN WHY AREN'T THE FRONT ROTORS THE SAME WAY. THIS FORD DEALER WAS HOFFMAN FORD IN HARRISBURG PA. I WENT TO ANOTHER DEALER AND HAD A DISCUSSION ABOUT MY BRAKE ROTOR PROBLEM. THAT DEALER STATED THAT MANY OF THE PARTS ARE MANUFACTURED OVERSEAS AND SOMETIMES THE ROTORS ARE NOT HARDENED ENOUGH. TO SATISFY THE CUSTOMER THEY WOULD HAVE PUT NEW ROTORS ON THE VEHICLE. MY CONCERNED IS A POSSIBLE RECALL SHOULD BE MADE ON THESE VEHICLES DUE TO A POSSIBLE SAFETY ISSUE I AM DEMANDING MY FORD ESCAPE HAVE NEW ROTORS ON THE REAR OF THE VEHICLE DUE TO LOW MILEAGE OF ONLY 3,200 MILES WHEN THE CAR WAS TAKEN INTO THE DEALERSHIP BECAUSE I TOLD THEM THE ROTORS ARE MOST LIKELY TOO SOFT AND THAT IS CAUSING THE PROBLEM. AGAIN, THEY REFUSED AND MACHINED THE ROTORS DOWN NOW I HAVE THE SAME PROBLEM WITH THE ROTORS. I ALSO ASKED THEM TO REPLACE THE BRAKE PADS BUT THEY REFUSED. ANY VEHICLE REPAIR SHOP KNOWS IF YOU MACHINE THE ROTORS YOU ALSO NEED TO REPLACE THE BRAKE PADS. I CONSIDER THIS A MAJOR SAFETY VIOLATION AND I ALSO WANT TO FILE A COMPLAINT AGAINST HOFFMAN FORD DEALERSHIP FOR FAILURE TO FOLLOW FORDS WARRANTY WORK. I BELIEVE CUSTOMERS ALL OVER THE COUNTRY ARE HAVING THE
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. WHILE DRIVING AT ANY SPEED, THE DOOR WOULD NOT CLOSE AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE RECALL PART WAS NOT AVAILABLE. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,967.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY FORD HAD 3200 MILES ON THE CAR AND BOTH BACK BRAKE ROTORS HAD TO BE MACHINED. I WANTED NEW ROTOR AND BRAKES ON THE CAR BUT HOFFMAN FORD REFUSED TO PUT NEW ROTORS AND BRAKES ON THE VEHICLE. I THINK THE ROTORS ARE SOFT MATERIAL AND NOT HARDED ENOUGH FROM THE FACTORY. REMEMBER IT ONLY HAD 3200 MILES AND THIS SHOULD BE ON A RECALL LIST FOR POSSIBLE SAFETY VIOLATION AND EXTRA COSTS TO THE CUSTOMER. SOFT ROTORS FROM THE FORD MOTOR AND HOFFMAN FORD IN HARRISBURG PA COULD BE A NATIONAL SAFETY PROBLEM AND EXPENSIVE REPAIRS FOR VEHICLE OWNERS. I WILL GO TO THE NEW PAPER IF NOT CORRECTED. I WANT NEW ROTORS AND PADS ON MY CAR WHILR ITS UNDER BUMPER TO BUMPER WARRANTY 3 YEARS OR 36000 MILES.
AAA OPERATOR REPORTED THAT LUG NUT WAS SWOLLEN; COULDN'T REMOVE WITH STANDARD EQUIPMENT. DEALER TODAY SAID ALL LUG NUTS NEEDED REPLACING AS THEY WERE "SWOLLEN" DUE TO CORROSION UNDERNEATH THE CAP. THIS IS A SAFETY HAZARD AS THE SUPPLIED TIRE IRON CAN'T REMOVE THEM. SOMETIMES THEY MUST BE SAWED OFF TO REPLACE. APPARENTLY, SAME HAPPENED WITH MY 2010 FORD FUSION. MANY SIMILAR REPORTS ON THE INTERNET.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE DRIVING IN FRONT ABRUPTLY STOPPED AND THE BRAKE PEDAL WAS DEPRESSED BUT THE CONTACT CRASHED INTO THE REAR OF THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THERE WAS AN ABNORMAL ODOR IN THE VEHICLE WHEN THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO HIS RIGHT SHOULDER AND CHEST ALONG WITH UPPER BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE IT WAS DIAGNOSED WITH INTERNAL CONTROL MODULE SOFTWARE INCOMPATIBILITY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE BUT THE CONTACT STATED THAT HE HAD A PREVIOUS ACCIDENT IN 2014 WHERE THE AIR BAGS FAILED TO DEPLOY AND THE MANUFACTURER WAS NOTIFIED THEN. NO FURTHER INFORMATION WAS AVAILABLE FOR THE ACCIDENT IN 2014. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. UPDATED 04/25/17*LJ *CN
WE PURCHASED A 2014 FORD ESCAPE FROM SCAFFIDI MOTORS IN STEVENS POINT. WE HAVE HAD THE VEHICLE IN FOR REPAIR NUMEROUS TIMES BECAUSE FREQUENTLY WHEN YOU SHUT THE BACK DOORS THE INSIDE DOOR PANEL COMES LOOSE WHEREIN YOU HAVE DIFFICULTY OPENING AND THE INSIDE DOOR PANEL GETS DAMAGED OR YOU CANNOT OPEN THE DOORS. AS OF TODAY, BOTH DOORS WILL NOTE OPEN. IN ORDER TO GET IN OR OUT OF THE VEHICLE, WE HAVE TO CLIMB THRU THE FRONT PASSENGER DOOR. NOT SAFE AND AN INCONVENIENCE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE PULLING OUT OF THE DRIVEWAY, THE DRIVER'S DOOR BECAME AJAR. THE CONTACT WAS UNABLE TO LATCH THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I WAS DRIVING ON A CITY STREET, GOING STRAIGHT, NO OTHER CARS NEAR ME, WHEN MY REAR GATE WINDOW SPONTANEOUSLY SHATTERED. NOTHING HIT IT OR THE CAR. I DIDN'T HIT ANYTHING. JUST BANG, AND IT WAS BROKEN. INITIALLY IT WAS ALL STILL IN PLACE BUT BY THE TIME I ARRIVED HOME, PIECES HAD BEGUN TO FALL OFF. IT WAS VERY COLD OUTSIDE, ABOUT 15 DEGREES, BUT NO WIND OR PRECIPITATION WAS FALLING. I WAS GOING ABOUT 20 MPH. *TR
NOVEMBER 21ST, 2016 RACK AND PINION FAILED AT 32,300 MILES ON A 2014 FORD ESCAPE 4X4 TITANIUM. 2.0 TURBO. DEALERSHIP SAID IT WAS DEFECTIVE AND UNIT WAS MAKING A "RATCHET" NOISE WHEN TURNED. DEALERSHIP SAID IT WAS ALL COVERED UNDER WARRANTY AND REPLACED UNIT AT NO CHARGE. ONE MONTH LATER SERVICE MANAGER CALLED ME AND SAID IT WAS NOT COVERED UNDER WARRANTY, EVEN THOUGH MY VEHICLE IS LESS THAN THREE YEARS OLD AND HAD UNDER 36,000 MILES, EVEN AT THE TIME THEY CALLED IN DECEMBER 2016. LAST FORD I WILL EVER OWN. THIS IS MY WIFE'S CAR AND THE PORSCHE DEALERSHIP THAT SERVICES MY VEHICLE NEVER TREATS ME LIKE THIS. DEALERSHIP EXPECTS ME TO PAY THE BILL NOW. AFTER TELLING ME PREVIOUSLY IT WAS COVERED UNDER WARRANTY.THINKING ABOUT GETTING A LAWYER JUST FOR PRINCIPLE OF THE ISSUE TO DEAL WIH THE DEALERSHIP.
BACK WINDSHIELD SHATTERED WHEN DRIVER SIDE DOOR WAS CLOSED. NO APPARENT CRACKS IN WINDOW PRIOR TO THIS HAPPENING. AFTER REPLACING THE REAR WINDSHIELD, THE SAME THING HAPPENED AGAIN WITHIN 24 HOURS OF IT BEING REPLACED. HAVE ONLY OWNED THE VEHICLE FOR APPROX. 45 DAYS. THE VEHICLE WAS PARKED AND NOT RUNNING BOTH TIMES.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD OPEN INDEPENDENTLY AND THE LIFTGATE WOULD FALL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE CAR WAS STOPPED AND THEN PUT INTO 'REVERSE' WHERE IT SUCCESSFULLY REVERSED FROM A PARKING LOT ONTO A RESIDENTIAL STREET. WHEN PUT DIRECTLY INTO 'DRIVE' THE CAR CONTINUED TO REVERSE. AT THIS POINT THE SHIFTER CONTROL CABLE BROKE AND/OR STOPPED WORKING NOT ALLOWING THE CAR TO BE PUT INTO ANY GEAR OTHER THAN 'PARK'. THE CAR WAS THEN PUT INTO 'PARK' WHERE IT STAYED STATIONARY IN A COMPROMISING POSITION UNTIL IT COULD BE TOWED.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Ford Escape → · Every Escape year → · How the figures are calculated →