2014 Ford Escape complaints

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE OVERHEATED. THE CONTACT STOPPED THE VEHICLE AND ADDED COOLANT AND OIL. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE TAILPIPE OF THE VEHICLE. AUTONATION FORD TORRANCE IN TORRANCE, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD INSPECT THE VEHICLE FOR THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17S09000 (ENGINE). THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.

WHILE DRIVING ON A BUSY STREET THE CAR STALLED AND WOULD NOT TURN OVER TO RESTART. OTHER VEHICLES HAD TO SWERVE TO AVOID COLLISION WHILE IT STALLED AND PUSHED TO A SAFE LOCATION. ONCE TAKEN TO THE MECHANIC IT WAS IDENTIFIED AS THE FUEL PUMP BEING THE PROBLEM. EVEN THOUGH MY VIN NUMBER WAS NOT IDENTIFIED IN THE RECALL OF OTHER 2014 FORD ESCAPE IT SHOULD BE LOOKED INTO EXPANDING THE RECALL DUE TO THE POSSIBILITY OF DANGER TO PASSENGERS IN THE VEHICLES.

DELAY IN GETTING RECALL TAKEN CARE OF. NOTIFIED A YEAR AGO OF RECALL, FINALLY RECEIVED LETTER IN MAY THAT PARTS WERE AVAILABLE, SCHEDULED APPOINTMENT FOR 7/19/2017. DEALER CANCELED THE APPOINTMENT 2 DAYS BEFORE SAYING PARTS WERE NOT AVAILABLE. IT IS NOW 1 MONTH LATER AND THE DEALER HASN'T EVEN ORDERED THE PARTS.

MY 2014 FORD ESCAPE HAS A COOLANT LEAK. IT HAS OVERHEATED AT LEAST 3 TIME WITHOUT WARNING WHILE DRIVING ON THE HIGHWAY. AS A RESULT MY VEHICLE HAS SUSTAINED ENGINE DAMAGE. THERE IS A RECALL ASSOCIATED WITH THE COOLANT SYSTEM. I THINK FORD SHOULD REPLACE/ REPAIR THE ENGINE AT NO CHARGE. THEY DON'T AGREE.

VEHICLE SUDDENLY HESITATES AND STALLS WHILE DRIVING IT CREATING A SERIOUS SAFETY ISSUE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING LOW SPEEDS, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TOWED TO MULLINX FORD (LOCATED AT 7311 AIRPORT BLVD, MOBILE, AL 36608), BUT HAD NOT YET BEEN DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 17,334.

MY FORD ESCAPE HAS BEEN HAVING OVERHEATING ISSUES FOR MONTHS. WHEN TAKEN TO THE DEALER THEY CLAIMED TO HAVE FIXED IT ONLY TO HAVE MADE IT WORSE AS THE CAR COMPLETELY SHUTS DOWN DUE TO OVERHEATING. THERE IS A RECALL REGARDING THIS EXACT ISSUE AND THEIR REPAIR IS A SENSOR TO WARN OF LOW COOLANT. THAT'S RIDICULOUS!!! THE PROBLEM LIES WITH THE COOLANT LEAKING. WHERE IS THE ACTUAL FIX FOR THAT??? A WARNING LIGHT DOESN'T FIX THE MANUFACTURING ISSUE OF LEAKING COOLANT. A 3 YEAR OLD CAR SHOULDN'T HAVE LEAKING PROBLEMS!!! WHILE IN MOTION, THE OVERHEATING SENSORS TURN ON AND THE CAR SHUTS OFF MAKING FOR A VERY DANGEROUS SITUATION. FORD PRETENDED THEY HAD NO IDEA ABOUT AN OVERHEATING ISSUE AND CHARGED ME $800 TO FIX IT AND YET, IT ACTUALLY FIXED NOTHING!!! STILL OVERHEATING, AND I'M STILL OUT $800 AND NO RESOLUTION IN SIGHT.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SAYBROOK DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FRONTIER FORD, 12610 THOMPSON RD, ANACORTES, WA 98221, (360) 293-3105) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE VEHICLE WAS ALSO INCLUDED IN A MANUFACTURER CAMPAIGN FOR THE "SYNC WITH MY FORD, MY LINCOLN" TOUCH CAMPAIGN, WHICH COVERED ACCESSORY PROTOCOL INTERFACE MODULE APIM. THE CONTACT WAS NOT EXPERIENCING A FAILURE AND WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER CONCERNING THE TWO RECALLS AND THE SERVICE CAMPAIGN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S090000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE OVERHEATED ON DIFFERENT OCCASIONS. THE CONTACT TOOK THE VEHICLE TO THE LITHIA FORD DEALER WHERE IT WAS DIAGNOSED THAT THE COOLANT TANK AND THE SENSOR NEEDED TO BE REPLACED. THE COOLANT TANK WAS REPLACED; HOWEVER, THE RECALL REPAIR WAS NOT COMPLETED. THE MANUFACTURER INFORMED THE CONTACT THAT THE REMEDY WOULD NOT BE AVAILABLE AND THEY WERE NOT ABLE TO PROVIDE LOANER VEHICLES DUE TO NHTSA NOT AUTHORIZING THEM TO DO SO. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHEN THE CONTACT STARTED THE VEHICLE, THE ENGINE FAULT INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (TASCA AUTOMOTIVE GROUP LOCATED AT 1300 PONTIAC AVE, CRANSTON, RI 02920; (800) 788-2114) WHERE IT WAS DIAGNOSED THAT THE BOOST AND MAT SENSOR NEEDED TO BE REPLACED. IN ADDITION, THE ENGINE SPLICES ALSO NEEDED TO BE SERVICED. THE VEHICLE WAS REPAIRED. A MONTH LATER, ON JULY 6, 2017 WHILE DRIVING 25 MPH, THE ENGINE FAULT INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE ENGINE SPLICES NEEDED TO BE SERVICED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-241-3673 AND STATED THAT THE CONTACT NEEDED TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 34,243.

WHILE THE VEHICLE WAS IN MOTION, IT STALLED ONCE WHILE I WAS PULLING IN TO A PARKING SPACE. MY FOOD WAS ON THE BRAKE AT THAT TIME. THERE WAS PLENTY OF GAS IN THE TANK. THERE WERE NO ALERT LIGHTS ON PRIOR TO STALLING. TODAY, WHILE DRIVING ON A CITY STREET, THE VEHICLE STALLED AS I HAD MY FOOT ON THE ACCELERATOR. AGAIN, THERE WAS PLENTY OF GASS IN THE VEHICLE. I WAS SAFELY ABLE TO PULL OVER. THE VEHICLE WAS ABLE TO START AGAIN WITHOUT DIFFICULTY AND NO PROBLEMS FOR THE REMAINDER OF THE DRIVE HOME.

MY 2014 FORD ESCAPE HAS BEEN RECALLED FOR THE ENGINE OVER HEATING. I HAVE HAD TO GET IT TOWED TWICE NOW BECAUSE IT CONTINUES TO OVER HEAT DUE TO A LACK OF COOLANT (IT DISAPPEARS FOR SOME REASON AND NO ONE KNOW WHERE IT GOES). I THEN HAVE TO GET A RENTAL CAR FOR THE WEEK OR HOWEVER LONG IT TAKES THEM TO FIX IT. FORD DOES NOT HAVE A PLAN TO FIX THE ISSUE INSTEAD THEY WILL INSTALL A SENSOR TO HELP MONITOR THE COOLANT LEVEL AND WARN ME BEFORE THE CAR OVERHEATS. THIS JUST TRANSFER THE BURDEN ONTO ME TO CONTINUOUSLY ADD COOLANT TO A NEW CAR THAT SHOULDN'T NEED IT HAD IT BEEN MADE CORRECTLY. AT THIS POINT I DON'T EVEN WANT THE CAR ANYMORE BECAUSE IT IS UNSAFE AND A HUGE INCONVENIENCE. THIS HAPPENS WHILE I AM DRIVING AND IT WARNS ME TO IMMEDIATELY PULL OVER.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS OR ATTEMPTING TO ACCELERATE, THE VEHICLE JERKED WITHOUT WARNING AND FELT LIKE IT WOULD STALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

MOUSE KILLED IN BETWEEN AC/HEAT FAN BLOWER & CABIN AIR FILTER ! 2ND TIME THIS HAS HAPPEN. 1ST.TIME GOT FIX UNDER WARRANTEE.NOW MY WARRANTEE IS UP (39000 MILES) CAR WAS MOVING 500FT. FROM HOME. TURNED AC ON ,BANG! BANG! TURN IT OFF/ I KNEW WHAT HAPPEN. THE 1ST. TIME THEY HAD TO REPLACE FAN BLOWER / IT VIBRATES LOUDER THAN OUR MOTOR ,NOWITS DOING IT AGAIN.I GOT THE BACK HALF OF MOUSE VACCUM OUT FROM THE CABIN COMPARTMENT. MY ? HOW ARE THEY GETTING IN THERE. I'LL SHOW YOU WHAT I FOUND AN EXPLAIN. IN THE ENGINE COMPARTMENT FORD DIDN'T PUT A SCREEN OVER BLOWER ENTRANCE,.SO I PUT ONE, I RUN MY FAN ON LOW.

ON EACH COLD START, IN PARK, HEAVY PUFF OF BLUE SMOKE EMITS FROM EXHAUST. VEHICLE HAS 66,000 MILES ON IT AND HAS BEEN REGULARLY AND PROFESSIONALLY MAINTAINED. DEALER SERVICE ADVISER STATES INTERNAL OIL LEAK ONTO ENGINE HEAD, LIKELY REQUIRING ENGINE REPLACEMENT. I WOULD LIKE NHTSA TO INVESTIGATE TO EXPAND MODELS WITHIN CURRENT CAMPAIGN NUMBER 17V209000 AND/OR RESEARCH ADDITIONAL ISSUE WITH LEAKS IN CERTAIN FORD ENGINES. I HAVE NOT RECEIVED NOTICE FROM FORD MOTOR COMPANY THAT MY VEHICLE WAS INCLUDED IN CAMPAIGN NUMBER 17V209000, AND A VIN SEARCH ON THE NHTSA SITE CONFIRMED THAT THE VEHICLE WAS NOT SUBJECT TO SUCH RECALL; HOWEVER, I BELIEVE IT IS LIKELY THAT MY VEHICLE IS IN THE SAME DANGER AS THOSE LISTED IN THE ABOVE-REFERENCED NHTSA RECALL EITHER FOR THE REASONS STATED IN THE RECALL OR ADDITIONAL REASONS. THANK YOU.

POWER STEERING GOES OUT WHEN YOU STEP ON THE ACELATOR TO MERGE INTO TRAFFIC AND THE VEHICLE ATTEMPTS TO STALL TAKING OFF FROM STOP SIGN. ALSO AT 14000 MILES I WAS TOLD ALL FOUR WHEELS NEEDED ALIGNMENT AND I DID NOT ASK THEM TO CHECK ALIGNMENT. I WAS TOLD I GET 30 PLUS MPG AND HAVE NOT BEEN ABLE TO GET OVER 24 MPG

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL CLOUGH FORD OF WINDSOR, NORTH CAROLINA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GIBBONS FORD LOCATED AT 704 MARTIN F. GIBBONS BLVD, DICKSON CITY, PA 18519; (570) 489-4747) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/06/17*LJ *CN

SINCE SHORTLY AFTER PURCHASING THE VEHICLE IT BEGAN HAVING ISSUES WITH THE TRANSMISSION. THEY INCLUDED UNCONTROLLED ACCELERATION, DECELERATION, ROUGH SHIFTING, TRANSMISSION AND FLUID LEAKS. THE VEHICLE HAS BEEN IN THE SHOP MULTIPLE TIMES FROM 1 DAY TO OVER 90 DAYS AT A TIME. SEVERAL REPAIRS TOOK 5-7 WEEKS. INITIALLY THE FORD DEALERSHIP AND FORD MOTOR CO. COVERED THE REPAIRS AND PROVIDED A RENTAL CAR ON TWO OCCASIONS. THE ISSUE HAS NOT BEEN FULLY RESOLVED AS THE VEHICLE HAS BEEN IN THE FORD SHOP SINCE APRIL 1, 2017 WHILE IT WAS BEING DIAGNOSED AND I TRIED TO DISCUSS THE ISSUES WITH FORD SINCE THEY REFUSED TO COVER THE REPAIRS. FORD DENIED OUR CLAIM TO REPLACE THE VEHICLE WITH LESS THAN 25,000 MILES ON THE VEHICLE UNDER THE CALIFORNIA "LEMON LAW" STATUTES. THE ISSUES HAVE NEARLY CAUSED SEVERAL ACCIDENTS AND THE VEHICLE HAD TO BE TOWED TO THE SHOP AT ONE POINT AS I FELT IT WAS UNSAFE TO DRIVE. THE UNCONTROLLED ACCELERATION AND DECELERATION USUALLY TOOK PLACE AT FREEWAY SPEEDS OF 55-70 MPH. THE ROUGH SHIFTING WAS COMMONLY DURING A FIRST START OR WHEN APPROACHING OR PULLING AWAY FROM A STOP AT AN INTERSECTION. IT WOULD SHIFT ROUGH AT SPEEDS 20-35 ON RESIDENTIAL ROADWAYS. THE LEAKS WERE TYPICALLY DISCOVERED AFTER FREEWAY DRIVING. I HAVE NUMEROUS DOCUMENTS AND THE SYSTEM WOULD NOT ACCEPT THEM ALL SO I UPLOADED A FEW AS SAMPLES. THE VEHICLE HAS BEEN IN THE SHOP SINCE APRIL 1, 2017 SO I DO NOT HAVE THE DOCUMENTS SHOWING THE CURRENT ISSUES. FORD HAS BEEN DIFFICULT TO WORK WITH AND HAS

WHILE MY DAUGHTER WAS DRIVING THE CAR LESS THAN 10 MINUTES FROM HOME AFTER JUST STARTING UP FOR THE MORNING IN JUNE 27, 2017 UNDER HOOD STARTED TO SMOKE, CAUGHT ON FIRE, AN EXPLOSION SOUND AND CAR BURNED UP . CAR HAD TO BE PUT OUT BY FIRE DEPARTMENT. TOTAL LOSS PER INSURANCE COMPANY . THIS CAR HAS A ENGINE FIRE RECALL AND I WAS TOLD RECALL WORK WAS DONE PRIOR TO SALE OF THE CAR TO ME BY FORD DEALER IN MAY 2017. HOWEVER I NOW FIND OUT THAT THE ACTUAL RECALL PART IS STILL NOT AVAILABLE FROM FORD AND THAT ONLY AN INSPECTION WAS DONE PRIOR TO SALE. NOT AN ACTUAL REPAIR. THE RECALL HAD TO DO WITH ENGINE FIRES ! MAYBE ALL THESE CARS NEED TO BE OF THE ROAD.

I HAVE AN ID# 10971972 THAT I GOT WHEN I CALLED NHTSA BACK IN APRIL, ALSO FILLED OUT A FORM & RETURNED TO WASHINGTON OFFICE IN JUNE THAT WAS MAILED TO ME BACK IN MAY - TOO MUCH TO EXPLAIN HERE, I WILL ATTACH A WORD DOC WITH DETAILED ISSUE INFO

MY CAR COMPLETELY SHUT OFF GOING G 60MPH IN THE FAST LANE ON THE HIGHWAY ENDANGERING ME AND MY 2 YOUNG KIDS IT WOULD NOT RESTART AFTER MANY ATTEMPTS, , MONTHS PRIOR I COMPLAINED TO DEALER THAT MY CAR WAS JERKING AND SOMETIMES FELT AS IT WASN'T GETTING FUEL. BUT THEY CONTINUE TO TELL ME NOTHING IS WRONG WITH MY CAR BUT SINCE IT SHUT OFF IT'S AT THE DEALERSHIP AND WAS TOLD THE FUEL PUMP MALFUNCTIONED. *TR

WHILE PULLING OUT INTO TRAFFIC ON JULY 3, 2017, MOVING AT 30 MPH, THE ENGINE SUDDENLY LOST ALL POWER AND THE TRANSMISSION DOWNSHIFTED CAUSING THE CAR TO QUICKLY DECELERATE NEARLY CAUSING A REAR END COLLISION. THE ENGINE WARNING LIGHT INDICATED AN ENGINE FAULT REQUIRING IMMEDIATE SERVICE. THE ENGINE CONTINUED RUNNING BUT WITH HARDLY ANY ACCELERATION THEN LOSS OF POWER AND BUCKING. I PULLED TO SHOULDER AND WAS ABLE TO LIMP HOME ABOUT A MILE WITH ENGINE RUNNING ERRATICALLY ALL THE WAY. CALLED AAA AND HAD VEHICLE TOWED TO HAMMONASSET FORD IN MADISON CT FOR SERVICE ON JULY 4 2017. AWAITING RESPONSE FROM THEM AT THIS TIME.

WHEN I HAVE AN OIL CHANGE, THE DEALER (2 OF THEM) NOTIFY ME THAT I HAVE A LEAK IN MY REAR SHOCK ABSORBERS. I HAVE REPLACED THE PASSENGER SIDE TWICE AND NOW THEY TELL ME MY DRIVERS SIDE IS LEAKING. THE VEHICLE JUST WENT OUT OF WARRANTY, BUT THERE IS A PROBLEM WITH THE REAR SHOCKS. I HAVE NEVER EXPERIENCE A REAR SHOCK LEAK AS LONG AS I HAVE OWNED A VEHICLE. NOW, BASICALLY, EVERY TIME I HAVE AN OIL CHANGE AND CHECK, THEY INFORM ME OF A LEAKAGE.

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, FLAMES ERUPTED UNDERNEATH THE VEHICLE AND UNDER THE HOOD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE DRIVER NOTICED FLAMES COMING FROM UNDER THE HOOD AND FROM THE ENGINE COMPARTMENT. THE FRONT OF THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO WATERFORD TOWING LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE. *LN *TR

STEERING ASSIST FAILURE SERVICE REQUIRED WARNING SIGN CAME UP. STEERING WHEEL STOPPED WORKING BECAUSE REALLY TIGHT AND WOULDNT TURN AT ALL. VEHICLE WAS LUCKILY STATIONED WHEN DISCOVERING THE PROBLEM BUT PROBLEM CONTINUED TO OCCUR WHILE VEHICLE WAS IN MOTION AS WELL

I AM CONCERNED THAT THE DESIGN OF THE HEADREST IS NOT SAFE. I WAS IN AN ACCIDENT RECENTLY WHERE I WAS SIMPLY REAR ENDED. I HAVE A FAIRLY SERIOUS CONCUSSION THAT I HAVE HAD FOR NEARLY FOUR WEEKS. I BELIEVE THAT I GOT THE CONCUSSION BECAUSE MY HEAD HIT THE VISOR AND THEN THE BOTTOM EDGE, THAT JARTS OUT, ON THE HEAD REST.

AT THE END OF A 55 MILE TRIP THE "TRANSMISSION MALFUNCTION" INDICATOR LIGHT CAME ON. AFTER THE VEHICLE SAT FOR A FEW HOURS I STARTED IT UP AGAIN AND THE LIGHT HAS NOT COME BACK ON. THE VEHICLE ONLY HAS 32000 MILES AND I CAN'T GET FORD TO LOOK AT IT AND TELL ME IF IT IS ELECTRICAL OR TRANSMIISION OCCURED ON 7/7/14

"TAKATA RECALL"......I STOPPED BY 7-11 ATM TO GET SOME MONEY AND OTHER ITEMS...UPON RETURNING TO MY VEHICLE I NOTICED IT WOULD NOT START. THE DASHBOARD SAID IT WAS IN REVERSE EVEN THOUGH IT WAS IN PARK MODE. I SPEND APPROXIMATELY 3.5 HOURS ON THE PHONE WITH THE FORD MOTOR COMPANY TRYING TO GET SOME REAL HELP. AFTER NO SUCCESS, I WENT THRU THREE DIFFERENT CUSTOMER SERVICE REPS WHO WERE NOT KNOWLEDGEABLE ON HOW TO HANDLE A VEHICLE THAT WAS DISABLED, STUCK IN REVERSE AND WOULD NOT START. I ENDED UP CALLING AAA AND HAD IT TOWED TO MY OWN MECHANIC BECAUSE I CALLED THREE FORD DEALERSHIP STATED THAT IT WOULD BE AT LEAST 2-3 WEEKS BEFORE SOMEONE COULD CHECK OUT MY VEHICLE. IN ADDITION, THEY WERE NOT COOPERATIVE IN HELPING ME GET A RENTAL CAR EITHER AND STATED THEY WOULD NOT COVER THE COST OF RENTING A CAR. MY OWN MECHANIC WHO HAS SERVICED ALL MY VEHICLES AND THERE HAS NEVER BEEN AN ISSUE... ADVISED ME THAT THE BRAKE CABLE OR SOMETHING TO THAT EFFECT WAS BROKEN. I JUST DON'T UNDERSTAND HOW THAT IS POSSIBLE SINCE I JUST PURCHASED THE VEHICLE 10/2016. THIS IS THE SECOND TIME IN 9 MONTHS I'VE HAD ISSUES WITH FORD AND THEIR FAULTY PRODUCTS. APRIL 2017 FORD MOTORS SETTLED WITH ME OVER MY 2013 FORD FOCUS WHICH WAS IN AN OUT OF THE SHOP SINCE MARCH 2015. I'VE HAD TO GO THRU NUMEROUS AGENCIES TO GET ANY REAL HELP. I'VE SPOKEN WITH MY MECHANIC TODAY AND WAS GIVEN AN APPROX ESTIMATE OF $700 TO REPAIR AND MY CAR WON'T BE AVAILABLE UNTIL NEXT WEEK. IN ADDITION, IT'S COSTING $170 TO RENT A CAR TO

INSTRUMENT PANEL FLICKERS AND GOES BLACK. WE ARE TOLD THIS IS THE SOFTWARE UPDATE WHICH IS PART OF A RECALL. HOWEVER, THE RECALL DOES NOT COVER THIS DATE OF MANUFACTURE.

MY 2014 FORD ESCAPE SUDDENLY HESITATES AND STALLS WHILE DRIVING IT, CAUSING A SERIOUS SAFETY ISSUE. MY ESCAPE HAS NEVER HAD ANY WORK PERFORMED ON IT BEYOND NEW TIRES AND OIL CHANGES SO THIS IS A MANUFACTURING DEFECT. I TOOK MY VEHICLE TO THE LOCAL FORD DEALERSHIP FOR SERVICE AND WAS INFORMED IT IS A PROBLEM WITH THE SPLICES IN THE WIRING HARNESS FOR THE MAP SENSOR. I WAS ALSO TOLD IT IS THE EXACT SAME PROBLEM AS FORD'S CURRENT RECALL NUMBER 14S17 FOR 2013-2014 FORD ESCAPES; HOWEVER MY VIN IS NOT COVERED BY THIS RECALL DUE TO ITS MANUFACTURING DATE. APPARENTLY ADDITIONAL VEHICLES NEED TO BE ADDED TO THIS RECALL OR A NEW RECALL NEEDS TO BE ISSUED AS THIS ISSUE CONTINUED ON MY FORD ESCAPE AND FORD HAS REFUSED TO FIX MY PROBLEM SINCE MY VEHICLE IS OUT OF WARRANTY DUE TO THE NUMBER OF MILES, EVEN THOUGH THIS IS CLEARLY A SAFETY ISSUE CAUSED BY A MANUFACTURING PROBLEM AND NOT A WEAR AND TEAR ISSUE. I WAS CHARGED $360.35 TO REPAIR MY VEHICLE.

TL* THE CONTACT'S HUSBAND OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE PART FOR THE REMEDY WAS UNAVAILABLE. WHILE THE CONTACT'S HUSBAND WAS AT A STOP, THE CONTACT NOTICED THAT COOLANT LEAKED ONTO THE GROUND. UPON INSPECTION, THE CONTACT NOTICED THAT RADIATOR FLUID WAS LEAKING AND THE RESERVOIR COOLANT CAP WAS CRACKED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 08/24/17*LJ *CN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE BECAUSE THE BRAKE PEDAL FAILED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE STATUS HAD NOT YET BEEN DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DRIVER SUSTAINED MINOR BRUISES AND SCRAPES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000. UPDATED 06/23/17 *** CUSTOMER REQUEST IMMEDIATE DELETION OF COMPLAINT. *LJ *CN

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/ LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *CN

MY CAR HAD A RECALL IN SEPT 2016 AND I HAVEN'T BEEN ABLE TO GET IT FIXED YET. MY DEALERSHIP STILL HAS NO PARTS. SO WHAT AM I SUPPOSED TO DO.

MY CAR IS HAVING SAME EXACT ISSUES AS REPORTED IN RECALL #14S17 YET MY VIN IS NOT INCLUDED. MY VEHICLE IS CURRENTLY STILL IN GARAGE, GOING ON 2 WEEKS NOW, AND THEY JUST TOLD ME 6 OUR OF 7 PARTS ARE COVERED UNDER MY WARRANTY YET 1 PART, THE WIRING ASSEMBLY EC SENSOR IS NOT AND WILL BE $800 TO FIX. MY VEHICLE LITERALLY WOULD STALL WHILE DRIVING AND HAD SEVERE HESITATION AFTER I TURNED IT OFF AND BACK ON. HOW CAN MY VEHICLE IN THE SAME YEAR BE EXPERIENCING SAME ISSUES AS THE RECALL BUT NOT BE INCLUDED IN THE RECALL BECAUSE OF MY VIN # AND NOW I'M RESPONSIBLE FOR THE $800? WE WERE HEADED TO LITTLE WASHINGTON, PA AND THE WHOLE RIDE UP WAS A HESITATION EVERY ONCE IN A WHILE WHILE DRIVING DOWN THE ROAD. THEN AT ONE POINT THE CAR JUST STALLED WHILE DRIVING. TURNED OFF AND BACK ON AND AT A RED LIGHT INTERSECTION, HIT THE GAS TO GO AND WOULD NOT MOVE. TURNED OFF AND BACK ON AND TOOK AWHILE FOR THE CAR TO GO BUT THANKFULLY WE MADE IT HOME AND IMMEDIATELY CALLED FORD AND MADE APPT AT CLOSEST DEALER TO TAKE IT TO. 2 WEEKS LATER AND IT IS STILL THERE. THE JUST CALLED 3 DAYS AGO TO TELL BE ABOUT THE PARTS AND NOT COVERED. I THEN CALLED FORD BACK AND LEFT MY CELL PHONE # TO CONTACT ME BACK SINCE I WAS IN THE OFFICE THIS WEEK AND THEY CALLED AND LEFT A MESSAGE ON HOME PHONE EXPLAINING THAT PART WAS NOT COVERED UNDER WARRANTY. I AM NOT PLEASED AT ALL WITH THE DEALER FIRST OFF THAT TOOK SO LONG AND LACK OF COMMUNICATION OR FORD FOR JUST SAYING OH WELL SUCK IT UP AND PAY IT. I SEARCHED INTERNET

FEBRUARY 2017, VEHICLE IN MOTION, 50 MPH & SUDDENLY ALARM/ENGINE LIGHT & TEMP GAUGE WENT CRAZY, VEHICLE STALLS OUT FROM OVERHEATING IN LEFT LANE OF 2 LN HWY. ABLE TO CRUISE TO SHOULDER. KNEW IT WAS AN ISSUE W/ RADIATOR OR COOLANT FROM THE SMELL & WARNING ON DASH. IN CLOSE PROXIMITY OF STORE WHERE FRIEND WORKS SO WAITED 45 MIN TO COOL& VEHICLE DID START. ABLE TO NURSE IT OVER TO THE PARKING LOT THAT WAS 5MIN AWAY, ENG LIGHT STAYED ON. TIME OF INCIDENT WAS 8:00 PM VIEWING ENGINE UNDER BETTER LIGHT,COOLANT WAS CRITICALLY LOW.PURCHASED COOLANT FROM STORE WHERE REFILLED RESERVOIR, WAITED UNTIL HE WAS OFF WORK, 9:20 PM, SO CAN FOLLOW ME HOME IN CASE I NEED MORE ASSISTANCE. ARRIVE AT MY HOME WITHOUT INCIDENT, ENGINE LIGHT ON. IN FOLLOWING DAYS, I MONITOR COOLANT FOR 2 WEEKS& FIGURE ITS AN ISOLATED INCIDENT. ENGINE LT REMAINS ON FOR 7 DAYS. AFTER 3WKS, NEED TO TOP OFF COOLANT AS IT DROPS UNDER FILL LINE. I PURCHASED THIS VEHICLE @19KMI & TIME OF INCIDENT HAD 35K MILES. FEELING IT IS A BIT UNUSUAL TO HAVE THESE ISSUES AT SUCH LOW MILEAGE BUT IM NO EXPERT,FIGURED SOMETHING THAT NEEDS TO BE MONITORED REG AS THE TEMP GAUGE READS NORMAL/NO ENGINE/WARNING LIGHT HAS BEEN ON SINCE. I RECEIVED IN APRIL-SAFETY RECALL17S09/17V-209. I READ THAT REPAIR NOT AVAILABLE UNTIL LATE 2017& I WILL BE NOTIFIED BY FORD WHEN TO SCHED.SERVICE APPT FOR COOLING SYS.UPGRADE. HAVE NOT RCVD ANY FURTHER NOTICE & HAVE HAD TO TOP OFF THE COOLANT ONCE AGAIN.LETTER STATES TO "MAINTAIN PROPER COOLANT LEVEL TO REDUCE RI

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACTED CALLED A LOCAL DEALER AT 800-700-0500 (BUCKEYE FORD LINCOLN AT 2343 W MICHIGAN ST, SIDNEY, OH 45365) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

"TAKATA RECALL" EVEN THOUGH I NO LONGER HAVE THE CAR, HAD THEM REPOSSESSED IT. I MADE VERY CLEAR WHEN BUYING I WANTED A CAR I WOULD HAVE NO PROBLEMS WITH. I HAH JUST FILLED MY TANK WITH GAS ON MY WAY TO SEE MY PAIN MED DOCTOR 80 MILES AWAY FUEL SYSTEM QUIT, AT STATION, THIS IS AN IN CLOSED SYSTEM NOT SUPPOSED TO GO OUT BECAUSE MY CAR WAS STILL IN SHOP I MISSED ANOTHER APPOINTMENT WITH THIS DR. WHICH RESULTED IN ME BEING PUT INTO WITHDRAWALS FROM MEDICATION, HAD I DRIVEN THERE ANY SYSTEM HAD GONE OUT I WOULD HAVE LOST CONTROL ON HIGHWAY 287 TOWARDS WICHITA FALLS TX WHICH IS EXTREMELY HEAVY TRAFFIC. TWO TIMES MY LIFE WAS PLACED IN DANGER BECAUSE OF A RECALL I WAS NOT INFORMED OF. NOW FORD WHAT'S ME TO PAY FOR WHAT THEY DIDN'T GET FROM AUCTION I'M NOT PAYING FOR A CAR THAT NEARLY GOT ME KILLED TWICE AND I DON'T THINK THEY SHOULD PUT THIS AGAINST MY CREDIT. I'M CONSIDERING SUING AS THEY COST ME MY DOCTOR, THROUGH ME INTO WITHDRAWALS WHICH AT THE TIME WAS LIFE THREATENING BECAUSE OF HEALTH, AND POSSIBLY LOSING CONTROL ON HIGHWAY AT 70 MILES WHICH COULD HAVE COST ME MY LIFE, NOW THERE IS ANOTHER RECALL ABOUT ENGINE FIRES. STATIONARY FAILURE WITH FAR REACHING CONSEQUENCES.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COOLANT LEAK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000(ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL OCTOBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,600. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ROUGHLY FOUR WEEKS AGO, I RECEIVED AN ALERT THAT MY CAR WAS OVERHEATING WHEN I WAS PARKED. I TOOK MY CAR IN TO FORD AND THEY TOLD ME THAT I NEED A NEW RESERVE BOTTLE AND CHARGED ME NEARLY $300. AT THIS POINT, THEY INSPECTED MY COOLANT SYSTEM AND TOPPED OFF MY COOLANT WHICH WAS LOW. TWO WEEKS LATER, I WAS GETTING ON THE FREEWAY AND I RECEIVED A SEVERE WARNING FOR OVER HEATING. MY CAR STARTED SHAKING AND AN ALARM WAS GOING OFF. I PULLED OFF THE FREEWAY TO OBSERVE THAT MY COOLANT BOTTLE WAS COMPLETELY EMPTY. I HAD MY CAR IN THE SHOP FOR NEARLY A WEEK BEFORE THEY DISCOVERED NOW THAT I NEED A NEW COOLANT BYPASS VALVE. I BELIEVE THAT FORD NEEDS TO EXPAND THEIR RECALL (17S09) TO INCLUDE THE ACTUAL ISSUE OF WHAT IS CAUSING THE LOCALIZED OVERHEATING, WHICH IS A LACK OF COOLANT FLOWING THROUGH THE ENGINE LEADING TO A CRACK IN THE CYLINDER HEAD. I HAVE TO SPEND NEARLY $900 TO FIX THIS PART ON A CAR BUILT IN 2014. FORD'S SOLUTION TO FIXING THE POSSIBLE CRACKED CYLINDER HEAD IS NOT TO ADDRESS THE ISSUE OF WHY THE COOLANT IS LEAKING, BUT TO INSTALL A SENSOR TO THEN MAKE OWNERS HAVE TO CONSTANTLY CHECK THEIR COOLANT SYSTEM. THIS IS NOT A FAIR SOLUTION TO THEIR PROBLEM. I DO NOT BELIEVE IT IS RIGHT TO MAKE OWNERS HAVE TO PAY FOR THE FAULTY COOLANT SYSTEM. THIS IS UNSAFE. MOST AVERAGE CONSUMERS ARE NOT MECHANICS AND WE SHOULD NOT BE SADDLED WITH HAVING TO CONSTANTLY MONITOR OUR COOLANT LEVELS BECAUSE FORD DEVELOPED A FAULTY COOLANT SYSTEM THAT COULD LEAD TO CYLINDER CRACKS THAT CAUSE ENGINE F

THE ENGINE OVERHEATING WARNING LIGHT CAME ON ABOUT TWO MILES DOWN THE ROAD WITH MODERATE DRIVING. PULLED OVER AND CHECKED THE COOLANT LEVEL AND IT IS LOW. ONE MONTH AGO, THE COOLANT LEVEL WAS CHECKED, IT WAS LOW AND IT WAS TOPPED OFF. THE COOLANT LEVEL SHOULD NOT GO DOWN IN ONE MONTH OF MODERATE DRIVING. ALSO, LOOKING UP INFO ON THE 2014 FORD ESCAPE, THERE IS A HISTORY OF COOLANT AND OVERHEATING ISSUES. THERE IS A DANGER OF FIRE OR THE ENGINE BLOCK CRACKING. FORD'S ANSWER WAS TO INSTALL A DETECTOR TO TELL CAR OWNER'S WHEN THE COOLANT LEVEL IS LOW. THIS IS UNACCEPTABLE. PLEASE DO SOMETHING.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT ACCELERATE ABOVE 5 MPH AND THE RPMS MALFUNCTIONED BY INCREASING AND DECREASING RAPIDLY. THE CONTACT STATED THAT HEAVY WHITISH, BLUE SMOKE EMITTED FROM THE EXHAUST. THE CONTACT STATED THAT THE VEHICLE OVERHEATED ON FOUR OCCASIONS. IN ADDITION, THE CONTACT STATED THAT THERE WAS A RECALL INITIATED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) FOR THE EXACT SAME FAILURE, BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND THE STEERING WHEEL SEIZED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED SMOKE UNDER THE HOOD. THE VEHICLE BURST INTO FLAMES AND THE CHECK ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT AND WAS DESTROYED. THE MANUFACTURER ADVISED THE CONTACT TO CALL HER INSURANCE COMPANY AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

TRAVELING AT HIGHWAY SPEED, THE ENGINE LOST POWER. PULLED OVER TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE AIR CLEANER WAS ON FIRE. THE FIRE HAD BEEN BURNING LONG ENOUGH FOR PLASTIC TO BE INGESTED INTO THE COMBUSTION CHAMBERS. THERE WAS NO SERIOUS INVESTIGATION UNDERTAKEN AND THE CAUSE OF THE FIRE REMAINS UNKNOWN. ADDITIONALLY, FORD MOTOR COMPANY REFUSED TO FIX THE ENGINE UNDER THE TERMS OF THEIR WARRANTY.

RECEIVED RECALL 17S09 ONE WEEK STATING LOSS OF COOLANT COULD CAUSE CYLINDER HEAD TO CRACK AND OIL TO LEAK OUT ONTO EXHAUST MANIFOLD AND CATCH FIRE. THE VERY NEXT WEEK WHILE DRIVING ON A COUNTRY ROAD MY ESCAPE CAUGHT FIRE WHILE DRIVING. I WAS LUCKY TO HAVE DRINKS IN THE CAR TO BE ABLE TO GET THE FIRE OUT BEFORE THE FIRE DEPARTMENT GOT THERE. TOWED VEHICLE TO FORD SHOP AND CONTACTED FORD CUSTOMER CARE KNOWING THAT THEY ARE AWARE OF THIS PROBLEM AND THEY WILL NOT ASSIST ME IN REPAIRING VEHICLE. THE RECALL BASICALLY ONLY STATES ADDING A LOW COOLANT SENSOR WHICH IN REALLY WILL NOT HELP BECAUSE IF IT BECOMES LOW ON COOLANT THE HEAD IS ALREADY CRACKED AND DAMAGE IS ALREADY DONE. FURTHER MORE FORD KNOWING THEY HAVE THIS PROBLEM DOESN'T EVEN HAVE PARTS AVAILABLE UNTIL AT THE EARLIEST FALL OF 2017 SO MORE PEOPLE WILL BE HAVING CAR FIRES AND MAY NOT BE AS LUCKY AS I WAS TO WRITE THIS REPORT.

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DRIVER'S SEAT FELL BACKWARDS DUE TO THE IMPACT. AS A RESULT, THE CONTACT LOST CONTROL OF THE STEERING AND CRASHED INTO THE GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. IN ADDITION, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND THE DOORS FAILED TO OPEN, WHICH PREVENTED THE CONTACT FROM EXITING THE VEHICLE. THE CONTACT SUSTAINED BACK AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

WHEN STARTING THE VEHICLE THE ABS WARNING LIGHT COMES ON AND DOES NOT GO OUT AS IT SHOULD. UPON PUTTING THE CAR IN GEAR AND MOVING FORWARD, THE SPEEDOMETER GOES OUT, TRIP COMPUTER GOES OUT, TRACTION CONTROL WARNING LIGHT COMES ON AND THEN HILL ASSIST WARNING LIGHT COMES ON. DEALER HAS BEEN UNABLE TO FIX THIS PROBLEM AND CAR IS UNSAFE TO DRIVE WITH FEAR OF BRAKES FAILING, NO SPEEDOMETER AND OTHER WARNING LIGHTS COMING ON.