I TOOK THE CAR TO THE LOCAL FORD DEALER (JONES WEST FORD IN RENO NV) FOR RECALL 17V-209 WHICH IS RELATED TO OVERHEATING THAT CAN CAUSE THE CYLINDER HEAD TO CRACK AND MAY RESULT IN FIRE. THE SERVICE ADVISER INFORMED ME THAT IT HAD A CRACKED HEAD BASED ON THEIR EXPERTISE, LOW COOLANT AND AMOUNT OF HYDROCARBONS WHEN TESTED. THE ONLY SOLUTION IS A NEW MOTOR. WHEN ASKED ABOUT IT BEING COVERED UNDER THE RECALL, HE QUICKLY SAID IT WAS NOT AND THE REPAIR WOULD BE $8,000.00. I REPORTED THE INCIDENT TO THE FORD MOTOR COMPANY FOR FURTHER REVIEW. DURING THE SAME SERVICE VISIT, THE TECH PERFORMED RECALL 16S30 ON ALL DOOR LATCHES. THE NEXT DAY I FOUND THE PASSENGER SIDE DOOR WINDOW TO NOT BE OPERATING PROPERLY. KNOWING THAT THE TECH HAD TO ACCESS THE REPAIR FROM THE INSIDE OF THE DOOR PANEL, I ASKED THE DEALER TO TAKE CARE OF THE WINDOW. WHILE IN THE SERVICE SHOP FOR THE WINDOW, THE SERVICE ADVISER TOOK THE LIBERTY OF CHECKING THE MOTOR AGAIN. THIS TIME HE CLAIMS THE "MASTER MECHANIC" DIAGNOSED IT AND EVERYTHING IS FINE. THEY INSTALLED THE PART AFFECTED BY THE RECALL AND THIS TIME THEY TOPPED OFF THE COOLANT. I SUSPECT THE REASON FOR TAKING ANOTHER LOOK IS BASED ON MY COMPLAINT TO THE MOTOR COMPANY. I REALLY DON'T KNOW IF THE HEAD IS CRACKED OR NOT. THEY DIDN'T REMOVE IT FOR PROPER TESTING. BASED ON MY EXPERIENCE, I WOULD SAY THEY HAVE NO INTENTION ON GETTING INVOLVED IN SUCH AN EXTENSIVE REPAIR. THE DEALER EVEN FAILED AT THE DOOR LATCH. THEY SAID THE WINDOW FAILURE IS A COINCIDENCE AND TO
2014 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
DRIVER SIDE SEAT BELT DOES NOT RETRACT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AL WHITE FORD LINCOLN, 2002 HILLSBORO BLVD, MANCHESTER, TN 37355, (931) 728-2402) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I STARTED MY VEHICLE YESTERDAY TO WARM UP AND ABOUT 5-10 MINUTES LATER HEARD A BIG BOOM, LOOKED OUT THE DOOR AND THE FRONT END OF MY ESCAPE WAS COMPLETELY ENGULFED IN FLAMES. I HAD SCHEDULED IT TO GET REPAIRED YESTERDAY MORNING, BUT WAS UNABLE TO MAKE IT AS WE RECEIVED A LOT OF SNOW AND SCHOOLS WERE CANCELLED AND SUCH. I HAD KNOWN OF THE RECALL SINCE LAST YEAR SINCE I ALREADY WAS INVOLVED IN ANOTHER RECALL WITH THE LATCH. I TRIED TO GET THEM TAKEN CARE OF AT THE SAME TIME, BUT THE REMEDY WAS NOT AVAILABLE AND WOULDN'T BE FOR SOME TIME. I RECEIVED A NOTICE DIRECTLY FROM FORD BETWEEN ONE AND TWO WEEKS AGO AND CALLED ZIEGLER IN ELKHART TO MAKE AN APPOINTMENT, BUT THEY WEREN'T AVAILABLE FOR ALMOST A WEEK. IT IS OBVIOUS THE DAMAGE WAS ALREADY DONE WITH MY CAR ANYWAY, CONSIDERING THE DESCRIPTION OF THE RECALL, WHICH A WHOLE PROCESS OF THE CYLINDER HEAD CRACKING, COOLANT LEAKING OUT AND THAT POTENTIALLY CAUSING A FIRE IN THE ENGINE COMPARTMENT. I AM THANKFUL THAT THE CAR WAS JUST WARMING UP IN OUR DRIVEWAY AND NEITHER MY KIDS NOR MYSELF WERE INSIDE. I AM ALSO GRATEFUL THAT OUR HOUSE DIDN'T CATCH FIRE AND JUST SUSTAINED SOME COSMETIC DAMAGE DUE TO THE HEAT. I DO NOT HAVE THE REPORT FROM THE FIRE DEPARTMENT YET, BUT THEY SAID IT WOULD BE AVAILABLE SOON. IT WAS THE PENN TOWNSHIP FIRE DEPT THAT RESPONDED AND I TALKED TO DURGAN SPINSKY WHOSE WORK NUMBER IS 5742555075 * (RECALL RELATED INCIDENT) TS
RECENTLY WENT IN FOR AN OIL CHANGE. WHILE THERE I WAS INFORMED OF A COOLANT FLUSH THAT WAS NEEDED HOWEVER I WAS NOT INFORMED OF A TECHNICIAN NOTE THAT STATES "PASSENGER FRONT WHEEL HAS SWOLLEN LUG NUTS. HAD NEVER HEARD OF THIS. WHENRESEARCHING SWOLLEN LUGS NUTS FOUND MANY PEOPLE HAVE ONLINE COMPLAINTS. WHY WOULD THEY NOT INFORM ME? I DO HAVE RECEIPT WITH STATEMENT.
MY 2014 FORD ESCAPE CAUGHT ON FIRE WHILE STATIONARY AT MY SON'S ELEMENTARY SCHOOL. I WAS WAITING IN THE DROP OFF LANE AT MY SON'S SCHOOL WHEN MY SUV STARTED TO SMOKE FROM UNDERNEATH THE DASH, I TRIED TO MOVE THE VEHICLE OUT OF THE LANE SO I WOULD NOT BLOCK OTHER PARENTS FROM COMING INTO THE SCHOOL, AND IT WOULD NOT DRIVE, MORE SMOKE CAME INTO THE CAB AND I QUICKLY GOT MY SON OUT OF THE CAR AND AWAY. IT CONTINUED TO SMOKE, AND I REALIZED THE CAR WAS STILL RUNNING, I QUICKLY SHUT IT OFF. NO FLAMES WERE SEEN, AND I HAD NO REALIZED IT WAS ACTUALLY ON FIRE UNTIL WE HAD IT TOWED TO A GARAGE. OUR MECHANIC WAS THE ONE TO INFORM US OF AN OPEN RECALL OF THE ISSUE I HAD JUST EXPERIENCED. THIS HAPPENED ON DECEMBER 21, 2017. FORD HAS NOT BE HELPFUL WHAT-SO-EVER.
CAR PURCHASED 1/18/2014. SAFETY RECALL NOTICE 17S09/NHTSA RECALL 17V-209 RECEIVED 4/2017. PARTS WERE NOT AVAILABLE TILL 11/22/2017. BY THIS TIME, VEHICLE WAS OUT OF WARRANTY. COOLANT SEEPAGE WAS DUE TO PRESSURE FRACTURES WITHIN COOLANT TANK WALLS AND TANK NOT PART OF RECALL. THE "LOW LEVEL SENSOR" IS A NEEDED ADDITION BUT I FAR AS I CAN TELL, THE REPLACEMENT COOLANT TANK IF NOT AN IMPROVED TANK, WILL ALSO DEVELOP PRESSURE FRACTURES IN THE FUTURE. MAYBE FORD WILL HAVE A TANK FIX LATER.
MARCH 27, 2017 RECALL - NHTSA RECALL NUMBER 17S09 - COOLANT LEVEL SENSOR SYSTEM INSTALLATION - CONTINUE TO BE TOLD BY DEALERSHIPS THAT PARTS ARE BACK ORDERED - PROBLEM COULD CAUSE ENGINE FIRE - HOW LONG CAN THIS GO ON BEFORE FORD PROVIDES PARTS?
ON JANUARY 6, 2018, I DROVE HOME FROM MY JOB 10 MILES AWAY. WHEN I TOOK I-95, MY FORD ESCAPE 2014 TURN OFF AND CONTINUED MOVING IN THE MIDDLE LANE. I MANAGED TO REACH THE CENTRAL SEPARATOR UNTIL IT STOPPED COMPLETELY. WHEN I TRIED TO START THE CAR OVER, I FELT A BURNT SMELL, DUE TO THAT FACT I DECIDED TO LEAVE MY FORD SCAPE 2014 AND REALIZED THAT IT GOT SUDDENLY ON FIRE. AS A PROOF, THE INCIDENT WAS RECORDED BY THE LOCAL NEWSCAST. IT'S IMPERATIVE FOR ME A SOLUTION FROM FORD CONSIDERING THAT I STILL OWE 19.000.00 TO THE BANK.
AFTER ABOUT (3) MONTHS AFTER PURCHASING THE CAR, THE ELECTRONIC INSTRUMENT CLUSTER STARTED FLICKERING. I DIDN'T PAY TOO MUCH ATTENTION TO IT. AFTER A WHILE, THE SCREEN COMPLETELY WENT OUT. I TOOK IT TO THE DEALERSHIP FOR AN OIL CHANGE & THEY TOLD ME THAT IT WAS OUT OF WARRANTEE & IT WOULD COST ME AT LEAST 750.00 TO REPLACE THE WHOLE ELECTRONIC INSTRUMENT CLUSTER & THAT THEY WOULD HAVE TO KEEP THE CAR FOR AT LEAST 3 DAYS BECAUSE THEY HAD TO KEEP THE CAR UNTIL THEY RECEIVE THE NEW CLUSTER & INSTALL IT. IF THERE ARE OTHERS WITH THE SAME PROBLEM, I WOULD LIKE SOME ADVICE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE GEAR SHIFTER WAS STUCK IN THE PARK POSITION. THE VEHICLE WAS TOWED TO A LOCAL DEALER (RANDALL FORD, 5500 ROGERS AVE, FORT SMITH, AR 72903), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LAKEVIEW FORD LINCOLN, 295 W DICKMAN RD, BATTLE CREEK, MI 49037) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
CAR CAUGHT FIRE AND WAS TOTALLY DESTROYED. NOT GETTING ANY ASSISTANCE FROM FORD AS TO THE CAUSE. I SEE THERE IS A RECALL FOR 2014 ESCAPES WITH THE RISK OF FIRE IN THE ENGINE COMPARTMENT DUE TO AN ISSUE WITH THE ENGINE BLOCK OVER HEATING. WHAT CAN I DO TO GET SOME ANSWERS AND RESTITUTION FOR MY LOSS? THIS HAPPENED WHILE DRIVING HOME FROM WORK ON THE SIDE OF THE HIGHWAY.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER STARTING THE VEHICLE AND SHIFTING FROM PARK TO DRIVE OR REVERSE TO DRIVE, THE VEHICLE WOULD STALL AND SHUT OFF. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS OVER THE PAST TWO WEEKS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SCHULTZ FORD, 1300 GOLF LAB RD, PITTSBURGH PA), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 41,500.
WHILE DRIVING, MY CAR JUST STOPPED WITHOUT WARNING AS IF IT HAD RUN OUT OF GAS. THIS HAPPEN THREE TIMES IN ONE DAY ON A CITY STREET AND ONCE LEAVING A PARKING SPACE. I TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE SENSOR THAT REGULATED THE FUEL INJECTOR PRESSURE. THEY REPLACED THE FLP SENSOR. INVOICE 829177 AT CAPITAL FORD IN RALEIGH, NC. ADDITIONALLY I WAS TOLD THERE IS NO WARNING GIVEN FOR THIS PROBLEM; WHEN IT GOES IT GOES. THIS IS A CLEAR SAFETY ISSUE AND WEAKNESS WITH THE FUEL SYSTEM AND COULD HAVE BEEN THE CAUSE OF A SERIOUS REAR END COLLISION.
CAR JUST SHUT OFF WHILE DRIVING IN HEAVY TRAFFIC WITHOUY WARNING. ALMOST HIT. COULD NOT RESTART. HAD TO BE PUSHED ACROSS BUSY ROAD BY POLICE TO SAFETY THEN TOWED. THEY TELL ME IT'S FUEL PUMP AT 86,000 MILES. MY VIN SHOWS NOT PART RECALL.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DECELERATED AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED GRAY SMOKE UNDER THE HOOD. THE CONTACT SHUT THE VEHICLE OFF AND ATTEMPTED TO RESTART IT, BUT WAS UNSUCCESSFUL. THE CONTACT EXITED THE VEHICLE AND IT IGNITED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND COULD NOT DETERMINE HOW IT STARTED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO GREEN FORD (3800 W WENDOVER AVE, GREENSBORO, NC 27407) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS TOO BURNT TO DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS UNAWARE THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 55,300. * (RECALL RELATED INCIDENT) TS
MY VEHICLE RAN LOW ON COOLANT ON 2 INSTANCES IN NOVEMBER 2017, WITH THE ENGINE TEMPERATURE RISING INTO THE RED ZONE WHILE DRIVING. BOTH TIMES I PULLED OVER, TURNED THE IGNITION OFF AND RESTATED, AND THE VEHICLE RAN FINE. I FILLED THE COOLANT RESERVOIR TOOK TO A LOCAL GARAGE, THEY COULD NOT FIND A CAUSE FOR THE LOW COOLANT (NO SIGN OF LEAK & IT PASSED A PRESSURE TEST). THEIR ADVICE WAS TO MONITOR THE COOLANT LEVEL AND IT THE PROBLEM OCCURRED AGAIN TO TAKE THE VEHICLE TO A DEALERSHIP. I EXPERIENCED NO FURTHER ISSUES UNTIL THE EVENING OF JAN. 7, 2018, WHEN MY ENGINE SUDDENLY LOST ACCELERATION AFTER DRIVING FOR ONLY 2 MILES. THE MAIN DASH DISPLAY SHOWED AN "ENGINE FAILURE" MESSAGE. I BRAKED TO A STOP AND LIGHT SMOKE BEGAN VENTING FROM UNDER THE HOOD. I TURNED THE IGNITION OFF, TOOK A PEEK IN THE ENGINE COMPARTMENT AND DISCOVERED A WORKING FIRE UNDERNEATH THE ENGINE BLOCK AND A SMELL OF OIL. THE LOCAL FIRE DEPARTMENT & SHERIFF PATROL RESPONDED, THE FIRE BURNED FOR APPROX. 1 & 1/2 MINUTES AND SELF EXTINGUISHED ONCE THE ENGINE COOLED DOWN. THE BOTTOM OF THE ENGINE COMPARTMENT WAS SPRAYED IN OIL, OIL DRIPPING ONTO THE ROAD. THE VEHICLE WAS NOT DRIVABLE, WOULD NOT RE-START AND WAS TOWED TO A LOCAL GARAGE. NUMEROUS ERROR CODES REPORTED, THE MECHANIC SAID I WOULD NEED TO TAKE IT TO A DEALERSHIP. THEN ON JAN. 11 2018 I RECEIVED A RECALL NOTICE FROM FORD FOR 17S09 - FIRE HAZARD FOR THE MAKE & MODEL OF VEHICLE. 2014 FORD ESCAPE, I PURCHASED IT USED IN 2015 AND CURRENTLY HAVE 75,000 MILES O
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S090000 (ENGINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT NOTICED AN ABNORMAL BURNING ODOR AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE CAUGHT FIRE. THE FOUR WHEEL DRIVE AND ENGINE SERVICE INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES DUE TO THE FIRE AND A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT WAS PRESENT DURING THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED APPLE FORD (8800 STANFORD BLVD, COLUMBIA, MD 21045) AND WAS ADVISED TO CALL THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000. * (RECALL RELATED INCIDENT) TS
WHILE PULLING INTO DRIVEWAY AT LOW SPEED ENGINE STARTED SURGING AND WOULD NOT SLOW. SHIFTING TRANSMISSION INTO NEUTRAL ALLOWED VEHICLE TO BE STOPPED. ENGINE CONTINUING SURGING UNTIL TURNED OFF. MECHANIC FOUND CODES P0011 INTAKE CAMSHAFT POSITION TIMING OVER-ADVANCED (BANK 1) AND P0016 CRAFTSHAFT POSITION - CAMSHAFT POSITION CORRELATION - BANK 1 SENSOR A. MECHANIC STATED IT WAS VERY UNUSUAL FOR SUCH PROBLEMS TO EXIST IN AN ENGINE AT ONLY 66,000 MILES.
WHILE DRIVING LAST WEEK ON THE HIGHWAY, THE CAR EXPERIENCED A LOSS OF POWER SOMEWHAT LIKE IT WAS DOWNSHIFTING AND THEN THE CHECK ENGINE LIGHT CAME ON WITHIN 5 MINUTES OF LEAVING OUR HOUSE. WE PULLED OVER AND THEN THE CARE STARTED ON FIRE
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD EAST AT (440) 296-3020 (28825 EUCLID AVE, WICKLIFFE, OH 44092) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
VEHICLE WAS IN MOTION ON CITY STREET BEING PARKED. I HEARD A LOUD POP NOISE. I LOOKED AROUND TO SEE WHERE IT CAME FROM. INSIDE THE TRUCK THE INTERIOR BUST OPEN SHOWING METAL SCREW PART OF THE STRUT OR SHOCKS THAT'S POPPING OUT OF THE INTERIOR THIS PART COULD HAVE CAUSED INJURIES OR CAUSED A ACCIDENT IF THE PART COME ALL THE WAY THROUGH THE INTERIOR
ENGINE LIGHT KEEPS ON AND OFF WITH NOT A REASON AND WHEN I BRING THE CAR FOR AN OILS CHANGE INTO THE DEALER THEY ARE SAYING THAT IS NOT IMPORTANT AND IT IS GOING OFF WHEN THE OIL IS CHANGED. I ALSO NOTICE THAT THE CAR IS VERY SHORT AFTER THE GENTLY BREAKDOWN. THE OTHER ISSUE IS THE UNEXPECTED ACCELERATION ITSELF, EVEN IF I DO NOT USE THE ACCELERATOR PEDAL. THIS HAPPENS ANYWHERE ANYHOW AND WHEN THE VEHICLE IS IN MOTION.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT ANY SPEED ABOVE 55 MPH, THE FRONT END OF THE VEHICLE VIBRATED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE DRIVEN WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER (FORT MILL FORD, 801 GOLD HILL RD, FORT MILL, SC 29708) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER AND DRIVER SIDE AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE VEHICLE WAS NEW TO EXPERIENCE THE FAILURE. THE MANUFACTURER ASKED THE CONTACT TO CALL NHTSA. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
I RECEIVED A RECALL NOTICE IN APRIL 2017 FROM FORD (17S09). IN MY OPINION THIS RECALL HAS NOT BEEN REPAIRED IN A REASONABLE AMOUNT OF TIME. 9 MONTHS OF DRIVING A VEHICLE WITH A RISK OF STARTING AN ENGINE FIRE IS TO LONG. DOES FORD HAVE AN UPDATED TIME FRAME FOR THE REPAIR. NHTSA RECALL # 17V209
I WAS DRIVING FORD ESCAPE, SUDDENLY MY POWER STEERING WAS STUCKED AND I COULDN'T MOVE IT. FORTUNATELY IT WAS HAPPENED ON STOP SIGN. I TRIED HARD TO MOVE MY STEERING AND TRY TO PULL MY CAR UPTO DEALERSHIP. I FOUND FORD DID SO MANY RECALLS IN PREVIOUS YEAR. ONE IMPORTANT THING IS THAT MY FORD HAS ONLY 36500 KMS ON IT. I PRESENTED THIS CASE TO FORD DEALERSHIP AND THEY HAND IT OVER $2450 BILL. THIS IS SERIOUS ISSUE REGARDING SAFETY ON ROAD. IT NEEDS TO BE OPEN RECALL FOR THIS ISSUE AND FORD HAS TO FIX THIS PROBLEM.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE ROLLER MECHANISM WAS SHREDDING PERTAINING TO THE REAR SEATS. THE VEHICLE WAS TAKEN TO POWER NEWPORT FORD LINCOLN (1107 OREGON COAST HWY, NEWPORT, OR 97365, (541) 265-4601) FOR DIAGNOSTIC TESTING AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING DURING ACCELERATION. THE VEHICLE WAS TAKEN TO CRESCENT FORD (100 OLD WINSTON RD, HIGH POINT, NC 27265) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 41,000.
VEHICLE WAS BEING DRIVEN APPROXIMATELY 65 MPH ON A HIGHWAY IN MODERATE TRAFFIC AT THE TIME OF THE INCIDENT. ROAD CONDITIONS WERE DRY, OUTSIDE TEMPERATURE WAS COLD (<32 DEGREES F). VEHICLE WAS BEING DRIVEN ON A ROUTE THAT IS OFTEN DRIVEN WITH THIS VEHICLE. VEHICLE HAS APPROXIMATELY 40K MILES WITH NO KNOWN MECHANICAL PROBLEMS. DRIVER ROUTINELY USES CRUISE CONTROL ALMOST EVERY TIME THE VEHICLE IS DRIVEN. IN THIS INSTANCE, DRIVER ATTEMPTED TO ENGAGE CRUISE CONTROL AND THE CONTROL ENGAGED FOR ONLY 1 SEC BEFORE AUTOMATICALLY DISENGAGING. DRIVER ATTEMPTED THIS THREE MORE TIMES TO THE SAME EFFECT. AT THE SAME TIME AS THIS CRUISE CONTROL MALFUNCTION, THE DRIVER WAS RECEIVING A CELLULAR CALL ON AN IPHONE 6, SERVICE WITH US CELLULAR. DRIVER DID NOT PICK UP THE PHONE BUT CONTINUED TO LET IT RING. THE IPHONE WAS SITTING IN THE DRIVERS LEFT FRONT PANTS POCKET. ON THE FOURTH ATTEMPT TO ENGAGE THE CRUISE CONTROL, IT FAILED AGAIN BUT AFTER ANOTHER 2 SECONDS, IMMEDIATELY ENGAGED WITHOUT INPUT FROM THE DRIVER. WHEN THE CRUISE CONTROL ENGAGED, IT ENGAGED AT 72 MPH, CAUSING SUDDEN, UNINTENDED ACCELERATION FROM APPROXIMATELY 67 MPH TO 72 MPH. DRIVER DISENGAGED CRUISE CONTROL AND THEN CONTINUED TO DRIVE NORMALLY. AT THIS TIME, THE IPHONE ALSO STOPPED RINGING. CONTINUED DRIVING SINCE THAT TIME - WITH NO ADDITIONAL CALLS RECEIVED ON THE IPHONE - HAVE NO HAD ANY FURTHER EFFECTS ON THE CRUISE CONTROL. UNKNOWN CAUSE FOR CRUISE CONTROL MALFUNCTION, BUT GIVEN THAT IT IS USED FREQUENTLY EVERY TIME THE CAR
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE OPERATING THE VEHICLE, SMOKE WAS PRESENT INSIDE THE CABIN. THE DRIVER IMMEDIATELY PARKED AND EXITED THE VEHICLE. SMOKE AND FLAMES WERE PRESENT COMING FROM UNDER THE HOOD AND THE FRONT UNDERCARRIAGE OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000.
WHEN CAN I EXPECT THIS RECALL #17S09 TO BE SETTLED BY FORD?
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. ON OCTOBER 18, 2017, THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SAM SCISM FORD, 5019 FLAT RIVER RD, FARMINGTON, MO 63640) WHERE IT WAS DIAGNOSED THAT THE SENSORS FOR THE COOLANT LEVELS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 20 MPH, SMOKE APPEARED THROUGH THE AIR VENTS AND THE VEHICLE CAUGHT FIRE. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S09000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAN LEANDRO FORD IN SAN LEANDRO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
3 YR/36,000 MILE WARRANTY RAN OUT 2/21/17, RECALL LETTER DATED 4/2017 RECALL NOTICE 17S09 -NHTSA RECALL 17V-209. VEHICLE CAN'T MAINTAIN COOLANT LEVEL, HAD VEHICLE TO DEALERSHIP TWICE, CAN'T GET PROBLEM RESOLVED. CAN'T DRIVE VEHICLE OUT OF TOWN FOR FEAR OF FIRE. CONVENIENTLY WARRANTY HAS RUN OUT AND NOW THIS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE LEAKED COOLANT. THE "EXTREME TEMPERATURE, ENGINE CATCH ON FIRE" WARNING MESSAGE ILLUMINATED AND THE ENGINE SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER (MARYSVILLE FORD IN MARYSVILLE, WASHINGTON, PHONE NUMBER: 360-386-1245) WHERE IT WAS DIAGNOSED THAT THE COOLANT LINE FROM THE RESERVOIR TO THE INTAKE MANIFOLD CRACKED. THE MANUFACTURER WAS CALLED, BUT THERE WAS NO RESPONSE. THE FAILURE WAS NOT REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
THERMOSTAT QUIT WORKING AT 37900 MILES. NO HEAT HERE IN DECEMBER IN LOUISVILLE, KY
I HAVE A 2014 FORD ESCAPE SE ECO-BOOST, WHEN I START THE CAR, THE ENGINE LIGHT COMES ON AND STAYS ON. IT COMES ON AS SOON AS I START THE CAR, WHILE DRIVING AND SITTING STILL. I HAVE TAKEN IT IN FOR SERVICE, THERE IS NO GIVEN EXPLANATION FOR THE LIGHT TO BE ON. HOWEVER, I HAD THE 50,000 MILE CHECK POINT ON SATURDAY, DECEMBER 15, 2017 AND THE ENGINE LIGHT IS STILL ON. WHEN I FIRST PURCHASED THE CAR, THE DASHBOARD WENT COMPLETELY OUT, I HAD THAT REPAIRED. NOW THE ENGINE LIGHT IS ON AND STAYS ON. IS THIS A SIGN OF THE ENGINE GOING OUT, I AM PAYING FOR AN EXTENDED WARRANTY FOR REPAIRS. PLEASE HELP.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COLUMBIA FORD IN COLUMBIA, CT, 860-228-2886 CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED, BUT CLEARED UP WHEN ENGINE COOLANT WAS ADDED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ELLSWORTH FORD (424 INDUSTRIAL ROAD, ELLSWORTH, WI) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE CAR SUDDENLY STALLS OUT. HAS BEEN FIXED ONCE ALREADY BUT HAS HAPPENED NUMEROUS TIMES SINE THE REPAIR. WOULD HAPPEN PULLING OUT OF DRIVEWAY OR THROUGH PARKING LOT UNTIL THIS LAST TIME. I MERGED ONTO A MAJOR FREEWAY AND WAS UP TO 75-80MPH AND THE CAR STALLED OUT, ALMOST HIT BY 2 SEMIS TRYING TO AVOID RE ENDING ME ON THE FREEEWAY. *TT CONSUMER STATED NEVER HAD A BRAKE FAILURE. ISSUE WAS ENGINE STALL. UPDATED 9/4/18*JB
I BROKE DOWN ON THE HIGHWAY WITH SMOKE COMING OUT OF THE ENGINE COMPARTMENT. I HAD IT TOWED TO GO AUTOMOTIVE TO ENSURE IT WAS NOT BECAUSE OF A FAULTY OIL CHANGE (I HAD HAD AN OIL CHANGE 3 DAYS EARLIER). IT WAS DETERMINED THAT IT WAS NOT DUE TO ANY PART OF THE OIL CHANGE, BUT THAT IT WAS DUE TO A RECALL FORD RELEASED IN APRIL 2017. PARTS HAVE STILL NOT BEEN RECEIVED AT MY LOCAL DEALERSHIP FOR REPAIRS. THE AUTOMOTIVE SHOP DROVE THE CAR UP AND DOWN THE ROAD SEVERAL TIMES AND THOUGHT IT WAS SAFE TO DRIVE TO FORD (ABOUT 3 MILES AWAY) TO DISCUSS THE RECALL. MY MOM WAS TAKING THE CAR WHILE MY DAD FOLLOWED BEHIND HER. SHE ONLY DROVE CITY ROADS, NO HIGHWAYS. LESS THAN A QUARTER MILE FROM THE FORD LOT, THE CAR STARTED TO SMOKE LITTLE, LIGHT COLORED WISPS. WHEN MY MOM ARRIVED AT FORD AND PARKED IT BECAME HEAVIER (BUT STILL LIGHT COLORED) SMOKE, AND WHEN SHE WENT IN TO GET AN ASSOCIATE THEY GOT OUTSIDE AND IT WAS ON FIRE. IT TOOK THE FIRE DEPARTMENT TO PUT THE FLAMES OUT.
MY VEHICLE KEEPS STALLING AND DYING WHEN I AM DRIVING AT A SLOW SPEED (ROADWAY OR PARKING LOT ALIKE) , I REPLACED THE BATTERY TO MAKE SURE THAT WASN'T CAUSING IT AND IT STILL DOES IT. I STARTED TO RESEARCH THE ISSUE AND APPARENTLY THERE WAS A RECALL FOR THAT MODEL FOR THE WIRING HARNESS AND THE DESCRIPTION MATCHES MY ISSUE. I CALLED THE DEALERSHIP AND WAS TOLD THAT MY VEHICLE DOES NOT HAVE THE RECALL. I DID MORE RESEARCH AND THERE ARE NUMEROUS ACCOUNTS OF DEALERSHIPS STATING THIS IS NOT A RECALL AND SOME PEOPLE WERE ALMOST INJURED BECAUSE OF THIS. VEHICLES STOPPING WHILE DRIVING IS VERY DANGEROUS. THIS RECALL DEFINITELY NEEDS TO BE EXPANDED. THE CODE REPORTED FOR THIS IS TSP 13-12-12. PLEASE LOOK AT THESE LINKS: HTTP://WWW.FORDESCAPE.ORG/FORUM/ENGINE-TECHNICAL-DISCUSSION/22274-ENGINE-STALLING-CUTTING-OUT-WHILE-DRIVING.HTML HTTPS://JALOPNIK.COM/FORD-FOCUS-ST-FORUM-COMPLAINTS-RESULT-IN-WIRING-HARNES-1622529308 HTTP://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/WIRING-PROBLEMS.PHP
THE ELECTRONIC SCREEN IN THE INSTRUMENT PANEL HAS FAILED. FORD RECALLED THIS MODEL UNDER SAFETY RECALL NUMBER "15V406000". HOWEVER, THE RECALL MAKE DATE STOPPED ONE MONTH BEFORE MY CAR MAKE DATE. MY VEHICLE HAS A BLANK SCREEN BUT IS CURRENTLY NOT COVERED. THE SCREEN STOPPED WORKING IN JULY, 2017 WITH 53000 MILES ON THE CAR. I WAS GIVEN AN ESTIMATE OF $750.00 TO REPAIR.
FIRST THE WIRING HAD TO BE REPLACE, WEEK LATER CATALYIC CONVERTOR, WEEK LATER TRANSMISSION, CAR IS ONLY 4 YRS OLD
MY SON WAS DRIVING MY 2014 FORD ESCAPE ON THE STREET TO I-25 WHEN HE THOUGHT HE SMELLED SMOKE, THEN THE ENGINE FAILURE FLASHED ON THE SCREEN AND THE ENGINE TURNED ITSELF OFF. HE WAS ABLE TO MOVE THE VEHICLE TO A SAFE LOCATION THEN HE POPPED THE HOOD AND SAW FLAMES SO HE SHUT THE HOOD AND CALLED THE FIRE DEPARTMENT
1. SEAT BELT: DRIVER'S SEAT BELT UNEXPECTEDLY STOPPED WORKING AND WILL NOT CLICK OR LOCK INTO PLACE. THE SEAT BELT PRETENSIONERS TO NOT FUNCTION AS INTENDED WHEN NEEDED, INCREASE THE RISK OF OCCUPANT INJURY IN THE EVENT OF A CRASH. 2: ELECTRICAL SYSTEM: INSTRUMENT PANEL: BLANK DISPLAY, OR OFTEN TIMES INRESPONSIVE. IF THE INSTRUMENT CLUSTER IS INOPERATIVE, THE DRIVER OF MAY NOT BE WARNED OF SAFETY RELATED ISSUES SUCH AS LOW TIRE PRESSURES OR DISABLED AIR BAGS, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH. 3.BODY: DOOR: THE BODY OF THE REAR DRIVERS SIDE DOOR IS OFTEN HARD TO CLOSE AND THE BODY OF THE DOOR OFTEN COMES OFF. A DOOR THAT OPENS UNEXPECTEDLY IN THE RESULT OF NOT BEING ABLE TO CLOSE, MAY RESULT IN AN UNRESTRAINED OCCUPANT FALLING FROM THE VEHICLE, INCREASING THE RISK OF INJURY.
SAFETY RECALL 16S30/NHTSA RECALL 16V-643 HAS NOT BEEN DONE BY THE MANUFACTURE AS OF NOV 2017. DEALERS SAY THE CAN NOT GET THE PARTS TO DO THE RECALL.
DRIVING DOWN THE INTERSTATE I RECEIVE A WARNING LIGHT "TRANSMISSION FAULT SERVICE NOW". I CONTACTED MT VIEW FORD AND WAS INFORMED THERE IS A WAIT ON TRANSMISSION WORK AND THE EARLIEST THEY COULD GET ME IN IS DECEMBER 20TH. BEING CONCERNED AND NOT WANTING TO WAIT A MONTH AND A HALF TO GET IT LOOKED AT. I CONTACTED A LOCAL TRANSMISSION SHOP THEY HOOKED MY VEHICLE UP AND RECEIVED (2) INTERNAL CODES 1721 & 1744. THE TRANSMISSION REQUIRES A COMPLETE REBUILD @ 83,000 MILES. I'VE READ OTHER CUSTOMERS HAVING THE SAME PROBLEM WITH THESE TRANSMISSIONS. PLEASE ISSUE A RECALL ON THE TRANSMISSIONS FOR THE 2014 FORD ESCAPE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE LOW TIRE PRESSURE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE NEEDED TO BE CHANGED; HOWEVER, THE LUG NUTS WERE UNABLE TO BE REMOVED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HARRISONBURG FORD, 3155 S. MAIN STREET, HARRISONBURG, VA 22801) WHERE IT WAS DIAGNOSED THAT THE LUG NUTS SWELLED AND NEEDED TO BE REPLACED. THE VEHICLE WAS PARTIALLY REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO PRIOR COMPLAINTS FOR THAT FAILURE EXISTED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000. *BF *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Ford Escape → · Every Escape year → · How the figures are calculated →