Page 20 of 42 · complaints 951–1,000 of 2,089

2014 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Power Train
Filed Feb 23, 202180,000 milesCT

MY 2014 FORD ESCAPE TITANIUM'S TRANSMISSION STOPPED WORKING. MY CAR WAS IN PARK ON THE SIDE OF THE ROAD AND WHEN I PUT IT IN DRIVE, MY TRANSMISSION SLIPPED AND WOULD NOT MOVE FORWARD. I HAD TO GET MY CAR TOWED AND TWO MECHANICS SAID THE TRANSMISSION IS DONE. MY CAR HAS 80,000 MILES AND WAS WELL TAKEN CAR OF.

Power Train
Filed Feb 17, 202174,510 milesFL

TRANSMISSION NOT WORKING

Power Train
Filed Feb 15, 202167,000 milesMI

POWER TRAINED FAILED TWICE. FIRST TIME AUG '18 WITH 37K MILES AND SECOND EVENT FEB. ''21 WITH 67K MILES. BOTH EVENTS THE VEHICLE SUDDENLY DISPLAYS A 'TRANSMISSION FAULT: SERVICE NOW' WHICH RENDERS THE VEHICLE UNABLE TO DRIVE. FIRST EVENT RANDY WISE FORD DEALERSHIP REPAIRED BY TECH (NAME CHANDLER) OUR SIX SPEED TRANSMISSION. THEY REPLACED UNDER WARRANTY; DIRECT CLUTCH REBUILD, REPLACE FRICTION MATERIAL & SEALS..ETC. THE SECOND EVENT: SAME VEHICLE SUDDENLY DISPLAYS A 'TRANSMISSION FAULT: SERVICE NOW.' I RETURN THE ESCAPE TO RANDY WISE (MANAGER MIKE) AND INFORMED US THAT DIAGNOSES (SCOPE) "RECLUTCH FAILURE" CODE. SAME ISSUE. THEY STATED IY WAS OUT OF THERE 2 YEAR WARRANTY AND I HAD THREE OUT OF POCKET OPTIONS TO FIX & NO WARRANTY. I CONTACTED FORD CUSTOMER SERVICE (ERICA) TO FILE CLAIM. ERICA CONTACTED THE DEALER AND RETURN BACK TO ME IN 5 MINUTES STATING THE THREE OUT OF POCKET COST WAS MY ONLY OPTIONS. NO ESCALATION WAS OFFER BESIDE WIRTING A NOTE TO THE AS CUSTOMER SERVICE DEPT. I REQUEST THE NAME OF TE FORD ZONE MANAGER FOR SE MICHIGAN AND SHE COULD NOT PROVIDE THE CONTACT. TRANSMISSION FAILURE TWICE WITH LESS THAN 68K MILES. THE VEHICLE WOULD LUNGE WHEN COMING TO A STOP. UPON TAKE OFF FROM A STOP, IT WOULD HAVE VERY LITTLE POWER OR HIGH RPM'S & MOVE SLOW CAUSING SAFE DRIVING ISSUES. PLACING THE VEHICLE IN DRIVE (FROM PARK POSITION, THE VEHICLE LUNGED FORWARD... ROUGH, CLUMPSY THE WHOLE TIME WE HAVE OWNED. VERY DISAPPOINTED IN FORD, FORD PRODUCT ADN FORD AUTHORIZED DEALER SE

Electrical System
Filed Feb 11, 2021110,000 milesSC

CAR DASH BOARD ELECTRICAL WIRING HAS GONE BAD. ORIGINALLY THE INFORMATION ON SCREEN WAS FADING AND AFTER ABOUT A MONTH NO LONGER SHOWS ANY INFORMATION. FORD STATED THE ENTIRE PANEL WOULD NEED TO BE REPLACED, INVOLVING RE-READING ENGINE MILEAGE AND PROGRAMMING KEYS AGAIN FOR $700. DID NOT GET THAT FIXED AS IT'S NOT A NECESSITY. DRIVER WINDOW MOTOR FAILED WITHOUT WARNING WHILE DRIVING WITH THE WINDOWS UP. NOW THE ENGINE HAS BEEN READING A TURBO ISSUE BUT IT CANNOT BE DETERMINED IF IT'S THE ACTUAL TURBO BOOST OR THE WASTE GATE. THIS LEAD TO TRANSMISSION SKIPPING AND ULTIMATELY STALLING WHILE DRIVING ON HIGHWAY AND THEN CITY ROADS AND HAVING TO RESTART CAR SEVERAL TIMES TO MAKE IT HOME AND THEN TOWED THE CAR TO LOCAL MECHANIC SHOP WHO STATED TRANSMISSION NEEDS TO BE REPLACED FOR $4500. ALONG WITH A FUEL LINE ISSUE THAT HAD ALREADY BEEN REPAIRED 2 YEARS PRIOR AND AGAIN UNABLE TO CONFIRM WHY THE TURBO SENSOR CODE IS POPPING UP. CAR IS USED FOR TYPICAL DAILY DRIVING WITH CHILDREN AND SHOULD NOT HAVE THESE ISSUES. THERE ARE RECALLS FOR THIS MAKE/YEAR BUT NOT ON MY SPECIFIC VIN THOUGH THEY ARE SIMILAR ISSUES. THE COST TO REPAIR THE VEHICLE IS MORE THAN IT IS WORTH AND I'M VERY UNSATISFIED WITH THE LONGEVITY OF IT. I DID GET THE RECALL FOR MY DOORS DONE AFTER ONE DAY DRIVING AND A BACK DOOR OPENED ON ITS OWN, COME TO FIND OUT THEY STILL NEED TO REPLACE THE OTHER DOORS.

Engine
Filed Feb 10, 2021117,000 milesPA

I WAS DRIVING THE CAR WHEN IT STARTED HAVING PROBLEMS. I TOOK IT TO MY MECHANIC AND HE CHECKED THE CAR OUT AND CALLED ME TO TELL ME THAT THE VACUUM PUMP FAILED BECAUSE IT WASN'T GETTING ANY OIL FROM THE ENGINE AND IT CAUSED THE ENGINE TO LOCK UP. THE OIL GAUGE SHOWED THAT IT WAS FULL. NOW MY ENGINE NEEDS REPLACED! I HAVE ALWAYS BEEN A FORD OWNER AND FOR THIS TO HAPPEN TO A 2014 FORD ESCAPE WELL I GUESS I WON'T BE BUYING A FORD PRODUCT AGAIN. I STRUGGLE TO MAKE ENDS MEET AS IT IS BUT THE COST OF REPLACING THE ENGINE IS TOO EXPENSIVE FOR ME.

Power Train
Filed Feb 9, 202180,000 milesMA

WHILE DRIVING THIS VEHICLE, IT WENT OUT OF GEAR AND ACTED AS IF IT WERE IN NEUTRAL

Engine
Filed Feb 8, 202184,000 milesMN

COOLANT LEAKING IN #3 CYL, LOOKS TO BE A BAD CASTING IN THE BLOCK FROM FACTORY, OVERHEATS AND USES COOLANT

Engine
Filed Feb 3, 2021119,000 milesDC

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND JERKED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

Engine
Filed Feb 3, 2021120,000 milesRI

2014 FORD ESCAPE TITANIUM, 1.6 ECOBOOST ENGINE, SINCE AROUND 55000 MILES, NOTHING BUT ISSUES RELATED TO ENGINE AND COOLING SYSTEMS...CAR HAD RECALL THAT FORD DID NOT HAVE PARTS FOR, ENGINE FROZE UP COOLANT AND OIL ALL OVER THE INSIDE OF THE ENGINE AND NEEDED TO BE REPLACED, FORD REPLACED ENGINE DUE TO THE FACT THAT IT WAS DOCUMENTED THEY DID NOT HAVE THE PARTS FOR THE RECALL YET AND THE WORST CASE SCENARIO HAPPENED. THIS SHOULDN'T HAPPEN IN A CAR THAT HAS 55000 MILES ON IT. THEY INSTALLED THE COOLANT SENSOR AT THAT TIME AS WELL. THEN AT 75,000 MILES, THE TRANSMISSION WENT WITHOUT WARNING WHILE DRIVING WITH 2 CHILDREN IN THE CAR. I HAD IT REPLACED BY MY PRIVATE MECHANIC FOR $4500. LAST WEEK, USED THE FACTORY INSTALLED REMOTE START X1 IN 20 DEGREE NEW ENGLAND WEATHER, AND WHEN TRIED TO GO OUT TO CAR, THE HIGH TEMP CODE WAS ON AND THE ENGINE WOULDNT START. LET IT SIT FOR 5 HOURS IN THE 20 DEGREE WEATHER, CLEARLY ENGINE NOW COOL BUT STILL WOULDN'T START...HAD IT TOWED TO MY MECHANIC, NEXT AM HE LET ME KNOW THAT THE 2018 COOLANT SENSOR WAS BLOWN AND LEAKING COOLANT...REPLACED AND REPAIRED AT COST OF $250...WHY SHOULD A SENSOR GO AFTER ONLY 2 YEARS? SO MANY ISSUES WITH THIS ONE CAR ALL AROUND THE COOLANT AND THE ENGINE. I HAVE CONTACTED THE LAWSUIT FILED IN DECEMBER TO JOIN THIS AS WELL.

Engine
Filed Feb 2, 202174,588 milesOH

I WAS DRIVING WHEN THE HIGH ENGINE TEMPERATURE STOP SAFELY ALERT POPPED UP ON THE SCREEN ABOVE THE STEERING WHEEL. I WAS DRIVING IN A RESIDENTIAL AREA WHEN THIS HAPPENED.

Power Train
Filed Jan 30, 2021105,000 milesIN

I WAS DRIVING AND MY CAR SUDDENLY SEIZED UP LIKE IT WAS IN NEUTRAL AND WOULDN'T MOVE AND IS NOW UNDRIVABLE. AFTER RESEARCHING I HAVE FOUND THIS YEAR VEHICLE IS KNOWN FOR THIS TO HAPPEN.

Structure › BodyCrash
Filed Jan 29, 2021101,000 milesIL

A CAR TOOK THE RED LIGHT AS WE HAD THE GREEN LIGHT SHE RAN INTO THE CAR IN FRONT OF ME AND THEN FISH TALED AND HER REAR CAR SMASHED INTO MY FRONT... NONE OF MY AIRBAGS DEPLOYED AT ALL BUT THE OTHER 2 CAR DID AND MY FRONT END DAMAGES ARE SEVERELY DAMAGED. THE PERSON RESPONSIBLE FOR THIS ACCIDENT WAS ARRESTED AT THE SCENE AND THEY DID A SOBRIETY TEST ON HER

EngineFire
Filed Jan 29, 2021108,000 milesGA

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE OVERHEATED AND WENT INTO LIMP MODE. AS A RESULT, THE EXHAUST PIPE STARTED TO SMOKE. THE CONTACT STATED THAT THE ENGINE WAS HOT AND MAKING CRACKING SOUND. THE FAILURE CAUSE A COOLANT LEAK. THE WARNING INDICATOR LIGHT ILLUMINATED ENGINE OVERHEATING. THE VEHICLE WAS TAKEN TO COOK COUNTY FORD INC (1000 S. HUTCHINSON AVE, ADEL, GA 31620) AND THE CONTACT WAS INFORMED THAT THE COOLANT SENSOR AND HOSES FAILURE HAD TO DO WITH A RECALL AND THE VEHICLE WOULD BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED HOWEVER, THE REPAIR FAILED TO FIX THE ISSUE. THE CONTACT STATED THAT TWO WEEKS LATER THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER AND WAS DIAGNOSED THAT THE ENGINE CYLINDER HEAD WAS FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

Steering
Filed Jan 27, 202163,740 milesMI

WHILE DRIVING DOWN THE HIGHWAY 70MPH, I SUDDENLY LOST POWER STEERING. I STRUGGLED TO KEEP THE CAR IN MY LANE AS IT PULLED HARD TO THE RIGHT. MY DASHBOARD LIT UP WITH "STEERING LOSS STOP SAFELY" MESSAGE.

Latches/Locks/Linkages › Doors › Latch
Filed Jan 27, 202198,940 milesNJ

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE DOOR CLIPS THAT HELD THE DOOR PANELS TOGETHER WERE FRACTURED. THE FAILURE OF THE INTERIOR REAR PASSENGER'S SIDE DOOR PANEL CAUSED THE DOOR TO NOT BE ABLE TO BE OPENED. THE CONTACT MENTIONED THE REAR DRIVER'S SIDE DOOR PANEL ALSO FAILED TO UNLOCK INTERMITTENT. THE VEHICLE WAS TAKEN TO CHALMERS FORD (2500 RIO RANCHO BLVD SE, RIO RANCHO, NM 87124, (505) 897-2500) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE DOOR CLIPS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 98,940.

EngineFire
Filed Jan 22, 2021OK

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE BEGAN TO MAKE AN ABNORMAL BEEPING SOUND. AS THE CONTACT PULLED OVER, A FLAME QUICKLY ERUPTED FROM UNDERNEATH THE VEHICLE. DUE TO THE IMMEDIATE SHOCK OF THE SITUATION, THE CONTACT BECAME FRANTIC AND KICKED OUT HER DRIVER SIDE WINDOW IN ORDER TO EXIT THE VEHICLE. THE CONTACT THEN CALLED THE AUTHORITIES AND THE POLICE AND FIRE DEPARTMENT ARRIVED ON THE SCENE. A POLICE AND FIRE REPORT WERE FILED AT THE SCENE. NO INJURIES WERE REPORTED AS A RESULT OF THE FIRE. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS LATER DEEMED DESTROYED. THE DEALER NOR THE MANUFACTURER HAVE YET TO BE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 17V209000(ENGINE AND ENGINE COOLING) WHICH SHE WAS UNAWARE OF PRIOR TO THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.

Service Brakes
Filed Jan 22, 2021140 milesMI

SHIFTER CABLE BROKE. WOULD NOT ALLOW TO SHIFT IN ANY GEAR. THIS HAS RECALLED ON SEVERAL THOUSAND VEHICLES, UNFORTUNATELY MY VIN # WAS NOT HONORED. ALSO BRAKE BOOSTER HAS FAILED. THIS IS RIDICULOUS.

Engine
Filed Jan 15, 2021KY

THE TRANSMISSION WENT OUT THERE ARE 3 INTERNAL FAULTS

Power Train
Filed Jan 11, 202193,938 milesCT

ON 8/6/20, I BACKED UP TO THE WAA GARAGE DOOR, STOPPED, AND ATTEMPTED TO PUT THE CAR INTO PARK. THE SHIFT LEVEL INDICATED THAT IT WAS IN PARK, BUT THE ONBOARD COMPUTER INDICATED THAT THE CAR WAS IN REVERSE/NEUTRAL, THE LAST GEAR USED. THE BATTERY WAS DETACHED IN AN EFFORT TO RESENT ANY ELECTRICAL MALFUNCTION. THIS ACTION WAS NOT SUCCESSFUL, AND THE CAR REMAIN "IN GEAR". THE VEHICLE WOULD NOT START, AS IT WAS NOT ACTUALLY IN PARK. THE VEHICLE REMAINED IN AN ELECTRICALLY "ON" MODE, FURTHER CAUSING THE BATTERY TO FULLY DISCHARGE AND DIE. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR REPAIR 8/12/20. DEALERSHIP REPAIR NOTES INDICATE "REPLACED TRANSMISSION SHIFTER CABLE DUE TO BUSHING ON TRANSMISSION LINKAGE BEING WORN OUT. THIS DESCRIPTION MATCHES FORD RECALL NOTICE 18S20, FOR A 2014 FORD ESCAPE, 6 SPEED TRANSMISSION AND NHTSA RECALL NOTICE 18V471000. THIS REPAIR WAS COMPLETED 8//17/20 AND PAID OUT OF POCKET. REQUESTING RECALL EXPANSION TO INCLUDE THIS VEHICLE, AND COMPENSATION FOR OUT-OF-POCKET EXPENSES.

Fuel/Propulsion System
Filed Jan 11, 2021120,000 milesWI

MY 2014 FORD ESCAPE STALLED WHILE DRIVING. I HAD JUST GOTTEN OFF THE INTERSTATE WHEN THE INTERIOR LIGHTS WENT ON AND THE VOICE ACTIVATED SYSTEM STATED "YOU ARE NOT IN PARK" I WAS ABLE TO PULL OVER. RESTART THE SUV AND DRIVE HOME. I WAS LUCKY BECAUSE I HAD JUST GOTTEN OFF THE INTERSTATE.....AND WAS DOING 25MPH! IF IT HAPPENED ON THE INTERSTATE I PROBABLY WOULDN'T BE HERE RIGHT NOW!

Power Train
Filed Jan 8, 2021100,000 milesPA

THE TRANSMISSION WENT ON A STREET DRIVING TO WORK, VEHICLE WOULD NOT MOVE

EngineFire
Filed Jan 7, 2021116,883 milesLA

DRIVING ON INTERSTATE CHECK ENGINE LIGHT CAME ON THEN MESSAGE BOARD READ CAR IS OVERHEATED AND TO PULL OVER AND CAR SHUT DOWN, THEN THE TEMP GAUGE SHOT UP TO H. FINALLY CAME TO A COMPLETE STOP & CAR WAS SMOKING, OPENED THE HOOD AND SAW FLAMES, POURED WATER ON IT CALLED 911... APPARENTLY COOLLANT LEAKED OUT AND CAUSED THE TURBO TO GET HOT AND STARTED A FIRE.

Electrical System
Filed Jan 7, 202180,000 milesKY

MY 2014 FORD ESCAPE JUST HAD ENGINE LIGHTS COMING ON AND OVERHEATED AND JUST QUIT RUNNING.

Engine
Filed Jan 5, 202180,000 milesWV

THE VEHICLE RANDOMLY OVERHEATS AT TIMES AND SMOKES. NO MATTER THE AMOUNT OF COOLANT THAT'S IN THE TANK IT SEEMS LIKE IT'S NEVER FULL AND IT BURNS IT UP WITHIN MINUTES. THE VEHICLE CAN ONLY BE DRIVEN LESS THAN 8 MILES BEFORE IT STARTS SMOKING. WHEN DRIVING UPHILL SOMETIMES IT'LL SAY 'REDUCED POWER DUE TO OVERHEATING' EVEN THOUGH YOU JUST STARTED THE VEHICLE AND IT COULDN'T BE THAT HOT YET. THERE'S A RECALL ON THIS EXACT MODEL OF VEHICLE FOR THE SAME THING AND I BELIEVE MY VEHICLE WAS AFFECTED.

Unknown or OtherFire
Filed Jan 2, 202168,000 milesUT

WHILE DRIVING THE CAR STARTED TO SMOKE FROM THE HOOD. THE SMOKE STARTED TO COME INTO THE CAR SO THE CAR WAS PULLED OVER. ONCE STOPPED, THE HOOD WAS POPPED AND FLAMES STARTED TO COME OUT. THE ENTIRE FRONT END WAS BURNED.

Engine and Engine Cooling
Filed Dec 28, 2020101,000 milesAZ

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE STATED THE VEHICLE ENGINE COOLING SYSTEM FAILED. THE CONTACT STATED THAT A MESSAGE WAS RECEIVED ON THE INSTRUMENT PANEL STATING THAT THE COOLANT SYSTEM WAS LOW AND SERVICE WAS REQUIRED. THE CONTACT STATED THAT COOLANT NEEDED TO BE ADDED EVERY TWO WEEKS TO THE VEHICLE FOR THE ENGINE NOT TO FAIL. THE CONTACT ALSO STATED THAT THE COOLANT FAILURE STARTED IN MARCH OF 2019. THE VEHICLE WAS TAKEN TO BELL FORD (2401 W BELL RD, PHOENIX, AZ 85023) HOWEVER, A DIAGNOSTIC WAS NOT PERFORMED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.*LN*JB*DT*JB Thermostat and engine coolant temperature sensor needs to be replaced.

Engine
Filed Dec 24, 202039,000 milesVA

MY 2014 FORD ESCAPE IS HAVING THE SAME PROBLEM MANY AT HTTPS://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/2014/COOLANT-LEAKING-PROBLEMS.PHP ARE COMPLAINING OF. THE ENGINE COOLANT LIGHT KEEPS COMING ON. WENT TO FORD DEALERSHIP, THEY DID EXTENSIVE TESTING ON IT, SAID THERE WAS NO PROBLEM AND ONLY THAT THE ENGINE COOLANT SENSOR CAN BE SENSITIVE. TODAY, AS WITH THE OWNER COMPLAINTS, I WAS GOING UP A HILL, AND A RED ENGINE LIGHT CAME ON SAYING 'ENGINE TOO HOT, TURN OFF IMMEDIATELY AND PULL OVER' WELL I COULDN'T PULL OVER ON THE HILL SO WITHIN ONLY A FEW SECONDS, VEHICLE SHOOK, AND TURNED OFF LEAVING ME STUCK IN THE MIDDLE OF A HILL WITH NO ONE TO HELP. I CANNOT EVEN IMAGINE THIS HAPPENING ON THE FREEWAY LIKE OTHER OWNERS WITH THE SAME PROBLEM ARE HAVING! I'M SCARED TO DRIVE IT. LET ALONE TEACH MY DAUGHTER TO DRIVE ON IT! I THOUGHT I WAS BUYING HER A SAFE VEHICLE. I CHECKED VIA VIN NUMBER AND SHOWS ON OPEN RECALLS, YET, THIS IS THE EXACT SAME PROBLEM OTHER OWNERS ARE HAVING. THIS PROBLEM SHOULD BE RECALLED AND FIXED! PLEASE CONSIDER REVIEWING AND THANK YOU IN ADVANCE FOR YOUR HELP IN RESOLVING THIS ISSUE.

Engine
Filed Dec 24, 202039,000 milesVA

MY 2014 FORD ESCAPE ECOBOOST IS HAVING THE SAME PROBLEM MANY AT HTTPS://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/2014/COOLANT-LEAKING-PROBLEMS.PHP (SEE ATTACHMENT) ARE COMPLAINING ABOUT. THE ENGINE COOLANT LIGHT KEEPS COMING ON. WENT TO FORD DEALERSHIP, THEY DID EXTENSIVE TESTING ON IT, SAID THERE WAS NO PROBLEM AND ONLY THAT THE ENGINE COOLANT SENSOR CAN BE SENSITIVE. ENGINE COOLANT LIGHT GOES ON DAILY, YET LEVELS ARE OKAY. REMOVED CAP TO CHECK HEARD A HISSING NOISE AND THEN FLUID FROM OVERFLOW FLOWED IN AND NOT LOW. SO CANNOT ADD MORE COOLANT YET ENGINE LIGHT SAYS 'LOW ENGINE COOLANT' TODAY, AS WITH THE OWNER COMPLAINTS, I WAS GOING UP A HILL, AND A RED ENGINE LIGHT CAME ON SAYING 'ENGINE TOO HOT, TURN OFF IMMEDIATELY AND PULL OVER' WELL I COULDN'T PULL OVER ON THE HILL SO WITHIN ONLY A FEW SECONDS, VEHICLE SHOOK, AND TURNED OFF LEAVING ME STUCK/STRANDED IN THE MIDDLE OF A HILL WITH NO ONE TO HELP. WAITED TURNED ON AGAIN WAS ABLE TO GO MAYBE 2 FT, LIGHT CAME ON AGAIN, SHUT OFF VEHICLE AGAIN. IT IS ONLY 46 DEGREES OUT TODAY AND BARELY STARTED DRIVING WHEN THIS HAPPENED. I CANNOT EVEN IMAGINE THIS HAPPENING ON THE FREEWAY LIKE OTHER OWNERS WITH THE SAME PROBLEM ARE HAVING! I'M SCARED TO DRIVE IT. LET ALONE TEACH MY DAUGHTER TO DRIVE ON IT! I THOUGHT I WAS BUYING HER A SAFE VEHICLE. I CHECKED VIA VIN NUMBER AND SHOWS ON OPEN RECALLS, YET, THIS IS THE EXACT SAME PROBLEM OTHER OWNERS ARE HAVING. THIS PROBLEM SHOULD BE RECALLED AND FIXED! PLEASE CONSIDER REVIEWING AND THANK YOU IN ADVAN

Electrical System
Filed Dec 24, 2020121,487 milesFL

WHAT CAN CAUSE MY 1.6L FORD ESCAPE TITANIUM 2014 TO BE HESITANT WHEN I PUSH DOWN ON GAS AND THEN SUDDENLY THE POWER KICS IN BACK AFTER ABOUT 5 SECONDS. IT LIKE ITS NOT GETTING ENOUGH GAS AT THE START! NO CHECK ENGINE ON - JC TAMPA FL

Engine
Filed Dec 22, 202097,755 milesCO

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHIFTED INTO LIMP MODE WITH A MESSAGE INDICATING CRITICAL OVERHEATING, SHUT-OFF VEHICLE BEING DISPLAYED. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND SHUT-OFF THE VEHICLE. THE VEHICLE WAS RESTARTED BUT FAILED TO MOVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED. THE CONTACT RETRIEVED DTC CODES: (P0219) ENGINE OVERSPEED CONDITION AND (P1299) CYLINDER HEAD OVERTEMPERATURE PROTECTION ACTIVE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED FORD DEALER. THE CONTACT WAS ALSO INFORMED OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED LOVELAND FORD (999 E. EISENHOWER BLVD, LOVELAND, CO 80537, (970) 667-2220) TO INFORM THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 97,755.

Engine
Filed Dec 18, 2020TN

AFTER PURCHASING MY FORD MY TRANSMISSION WENT OUT WHILE DRIVING. I REPLACED IT AND A YEAR LATER HAD MY RECALL REPLACED FOR MY COOLANT SENSOR. WHILE THIS HAPPENED I HAD NO IDEA MY COOLANT LEVEL WAS SO LOW BECAUSE MY WARNING LIGHT NEVER CAME ON IN RETURN DAMAGED THE HOSE. SO I HAD TO SPEND $562 TO REPLACE THAT TO MAKE SURE THE RECALL WAS PUT ON CORRECTLY. WHEN I RETURNED TO PICK UP MY CAR I COULDN'T EVEN DRIVE IT OUT BECAUSE IT STARTED JERKING AND FEELS LIKE MY TRANSMISSION IS GOING OUT AGAIN. THIS 2014 FORD ESCAPE HAS SOME SERIOUS PROBLEMS WITH THE TRANSMISSION. NOT TO MENTION AFTER SO MANY MILES OF DRIVING I HAVE TO TAKE OUT MY FUSE TO RESET MY BLUETOOTH RADIO.

Engine
Filed Dec 16, 202085,000 milesUT

VEHICLE HAS BEEN DIAGNOSED AS LEAKING COOLANT INTO ONE OF THE CYLINDERS. IF LEFT UNREPAIRED, THERE IS A POSSIBILITY OF ENGINE FIRE. DEALER RECOMMENDED REPAIR IS TO REPLACE THE ENGINE, AT AN UNACCEPTABLY HIGH COST OF APPROXIMATELY $9000.

Electrical System
Filed Dec 15, 2020126,023 milesFL

THE POWER STEERING ASSIST FAULT. I AM UNABLE TO TURN THE STEERING WHEEL. IT IS HARD TO TURN. WHEN STARTING THE CAR THE ERROR MESSAGE POWER STEERING ASSISTANT FAULT. I COMES ON AND GOES OFF.

Electrical System
Filed Dec 15, 2020MA

WE HAVE AN ELECTRICAL PROBLEM WHERE SOMETIMES PHONE WILL NOT WORK OR AUTOMATICALLY CONNECT . THE RADIO GOES OUT AND WE ALSO HAVE AND ISSUE THE THE TRUNK NOT OPENING OR CLOSING WHEN REAR BUTTON OR DASH BUTTON IS PUSHED. I AM CONCERNED THAT THIS ISSUE MAY GIVE OTHER TROUBLE IN THE FUTURE . THIS HAPPENS ALMOST EVER OTHER DAY

Electrical System
Filed Dec 15, 2020MA

REMOTE START HAS ALSO VERY WORKED

Exterior Lighting
Filed Dec 10, 2020133,295 milesTX

TORQUE CONVERTER, TRANSMISSION, WARNING LIGHTS ON THURSDAY, 12/3/20, MY DAUGHTER RETURNED HOME AND EXPLAINED THAT SHE NOTICED A WHINING SOUND AS SHE TURNED INTO OUR NEIGHBORHOOD. ABOUT 2 HOURS LATER SHE STARTED THE CAR FOR ME AND I COULD NOT DISTINGUISH ANY SOUNDS TO BE CONCERNED WITH AND TOLD HER SHE WOULD BE FINE TO DRIVE IT TO HER VOLLEYBALL PRACTICE'I SAID''IT DOESN'T SOUND LIKE ANYTHING THAT WILL CAUSE IT TO DIE ON THE SIDE OF THE ROAD.' WITHIN 10 MINUTES AFTER LEAVING CALLED TO SAY THE CAR WAS LOSING POWER AND BARELY MOVING ON A BUSY CITY STREET. SHE HAD TO COAST ACROSS ONCOMING TRAFFIC WITH NO POWER TO GET TO A STREET WHERE SHE COULD WAIT FOR ME. ULTIMATELY WHERE SHE WAS STRANDED WAS A DANGEROUS SPOT TO BE FOR OTHER CARS TURNING ONTO THE STREET BECAUSE OF A WALL BLOCKING THEIR VIEW OF HER VEHICLE UNTIL THEY MADE THE TURN. WHEN I ARRIVED I CONFIRMED THAT THE CAR WAS NOT DRIVEABLE. SHIFTING IN AND OUT OF GEARS BARELY GENERATED ANY MOVEMENT. IT TOOK 20 MINUTES DRIVING ON A RESIDENTIAL STREET AT ABOUT 3 MPH TO REACH A PARKING LOT (IT TOOK ONE MINUTE TO GET THE CAR OVER A SLIGHT HUMP TURNING INTO THE PARKING LOT) WHERE I LEFT THE VEHICLE OVERNIGHT UNTIL I COULD HAVE IT TOWED TO A FORD DEALERSHIP. FORD DIAGNOSED THE FOLLOWING 'SUSPECT TORQUECONVERTER INTERNAL FAILURE SENT METAL THROUGH THEPUMP (WHINE) AND THROUGH OUT THE REST OF THETRANSMISSION.' TWO REPAIR OPTIONS NEW TRANSMISSION FOR $5,809.18 OR OVERHAUL FOR $5,181.57. THIS IS A COMMON ISSUE AND IS DANGEROUS ENOUGH TO WAR

Power Train
Filed Dec 10, 202084,000 milesMO

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT UPON PLACING THE GEAR SHIFTER INTO THE PARK POSITION, THE TRANSMISSION CONTROL MODULE WOULD RECOGNIZE THE VEHICLE IN THE REVERSE POSITION AND WOULD ROLL BACKWARDS WITHOUT WARNING. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT THEN REACHED OUT TO THE MANUFACTURER ONLINE AND WAS INFORMED TO CONTACT NHTSA FOR ASSISTANCE. THE VEHICLE REMAINED IN POSSESSION OF THE MECHANIC AND HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

Engine
Filed Dec 8, 2020101,000 milesVA

I OWN A 2014 FORD ESCAPE IT HAS 101,000 MILES ON IT. THE CAR HAS BEEN WELL MAINTAINED WITH ALL THE NORMAL MAINTENANCE DONE AT MILEAGE RECOMMENDED. I WAS ON THE INTERSTATE IN TRAFFIC WHEN ALL THE SUDDEN THE VEHICLE JUST SHUT OFF, WHICH LEFT ME IN THE MIDDLE OF THE INTERSTATE DUE TO THE BUMPER TO BUMPER TRAFFIC. I HAD THE VEHICLE TOWED TO SHOP AND COME TO FIND OUT THE TRANSMISSION WENT COMPLETELY OUT. CALLED THE FORD DEALERSHIP AND OF COURSE THE WARRANTY HAD JUST EXPIRED ON IT AND WAS TOLD THAT THEY WEREN'T AWARE OF THIS PROBLEM WITH THESE VEHICLES AND THERE WAS NOTHING THEY COULD DO ABOUT THIS PROBLEM. T THIS POINT IT WAS GOING TO COST ME OVER 5K TO HAVE EVERYTHING FIXED. COME TO FIND OUT FORD KNEW ABOUT THIS PROBLEM WITH THIS PARTICULAR YEAR MAKE AND MODEL OF THIS VEHICLE AND ARE PRETTY MUCH A JOKE. THIS PROBLEM SHOULD BE A RECALL GIVING THE FACT I STILL OWED MONEY FOR THIS VEHICLE.

Power Train
Filed Dec 7, 202086,000 milesNC

I WAS DRIVING ON A STATE HIGHWAY AND THE CAR STARTED SLOWING DOWN. WHEN I PRESSED THE GAS THE ENGINE REVVED BUT THE CAR HAD NO POWER. THE CAR STOPPED IN THE MIDDLE OF THE ROAD, AND WHEN I TRIED TO SHIFT TO THE "SPORT" SHIFT IT WAS CLEAR THAT THE TRANSMISSION WOULD NOT ENGAGE PROPERLY. I PUSHED THE CAR (OUT OF THE HIGHWAY) ONTO THE SHOULDER AND TURNED THE CAR OFF. I WAITED ABOUT 15 MINUTES, STARTED THE CAR AND DROVE IT 5 MILES HOME. ONCE ON THE WAY HOME I HAD TO TURN IT OFF FOR 15 MINUTES AGAIN. IT WAS SHIFTING ERRATICALLY AND WAS BARELY ABLE TO MAKE IT HOME. WHEN I GOT HOME AND PULLED INTO THE DRIVEWAY, THE "SERVICE TRANSMISSION" LIGHT CAME ON. THIS WAS THE FIRST INDICATION THAT I WAS GIVEN THAT THERE WAS A PROBLEM. THIS IS VERY DANGEROUS, SINCE THE CAR JUST DIED ON THE HIGHWAY WITH NO WARNING. I AM VERY LUCKY THAT IT WAS NOT A BUSY HIGHWAY AND THAT I WAS ABLE TO GET OUT OF THE ROAD QUICKLY. I'M TOLD BY THE DEALERSHIP THAT IT IS THE TORQUE CONVERTER AND THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED. THIS NEEDS TO BE RECALLED BEFORE SOMEBODY GETS KILLED BY HAVING THIS HAPPEN ON THE HIGHWAY. WE SHOULD AT LEAST GET A WARNING *BEFORE* IT HAPPENS.

Engine
Filed Dec 6, 202090,000 milesSC

MY CAR QUIT WORKING AND I HAVE BEEN TRYING TO GET IT FIXED SINCE 10/24. IT DEFINITELY SOUNDS LIKE THE RECALL ISSUE BUT FORD IS TELLING ME ITS NOT. THEY WANT TO CHARGE ME $5500 TO FIX IT BUT IT DEFINITELY SOUNDS LIKE A BUSHING ERROR.

Engine
Filed Dec 4, 2020PA

IN FEB 2019 I HAD MY FORD ESCAPE SERVICED FOR AN ENGINE COOLANT RECALL (17S09). IN OCTOBER 2020 THE FORD DEALERSHIP FOUND MY ENGINE COOLANT LEAKING INTO THE CYLINDERS OF MY ENGINE. THIS IS A PROBLEM THAT SHOULD HAVE BEEN TAKEN CARE OF BY THE RECALL. THIS IS A FIRE HAZARD AND FORD CLAIMS THE REPAIR WILL BE $5,000. THEY CLAIM THAT THE RECALL WILL NOT COVER THE EXPENSE. I AM WRITING FOR FORD TO REOPEN RECALL 17S09. THIS IS A HUGE SAFETY HAZARD AND LIABILITY.

Power Train
Filed Dec 4, 2020116,000 milesAL

MY 2014 FORD ESCAPE DROVE FINE UNTIL MY HUSBAND DROVE IT TO WORK AND WAS TRYING TO BACK INTO A PARKING SPOT. THE CAR WOULDN'T GO INTO REVERSE. LATER THAT NIGHT WHEN HE LEFT WORK THE CAR STARTED SHIFTING ROUGH SO HAD THE CAR TOWED TO PREVENT MORE DAMAGE. WAS TOLD BY THE DEALERSHIP THAT I NEEDED A NEW TRANSMISSION AT 116,000 MILES. SO I HAVE BEEN WORKING WITH FORD TO SEE IF THEY WILL PAY ALL OR AT LEAST HALF. NOW 17 MONTHS LATER I HAVE JUST GIVEN UP ON THE RUN AROUND WITH THE HOME OFFICE FOR SOMETHING THAT SHOULD HAVE BEEN A RECALL FOR BAD PARTS AND JUST PAYING FOR THE FIX. EITHER REPLACEMENT TOWARD PLANETARY DISK WITH SOLENOID DAMAGE. OR NEW TRANSMISSION.

Power Train
Filed Dec 3, 202072,000 milesGA

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO RESPOND WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AND TEST DRIVEN HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT'S WIFE PLACED THE GEAR SHIFTER IN REVERSE HOWEVER, THE VEHICLE FAILED TO RESPOND. DUE TO THE FAILURE, THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THE MECHANIC DISCOVERED THAT THE TRANSMISSION FLUID WAS BLACK. ADDITIONALLY, METAL FRAGMENTS WERE FOUND WITHIN THE TRANSMISSION FLUID. THE MECHANIC DIAGNOSED THE VEHICLE WITH TRANSMISSION FAILURE. THE VEHICLE WAS THEN TOWED BACK TO THE FIRST INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. Failure occurred twice once when the vehicle stopped trying to exit parking space. Vehicle would not move when in reverse. Second failure was at the traffic light car would not move. Consumer stated problem went away and was taken to a dealer for diagnostics which showed burned black transmission and metal fragments were in the transmission pan.

Power Train
Filed Dec 3, 2020106,000 milesOH

I WAS DRIVING DOWN THE ROAD AND AN "INFO" LIGHT CAME ON SAYING "TRANSMISSION FAULT - SERVICE TRANSMISSION NOW". THEN CHECK ENGINE LIGHT CAME ON. TOOK CAR TO A TRANSMISSION REPAIR COMPANY AND THEY SAID IT'S A TORQUE CONVERTER ISSUE AND I NEED A WHOLE NEW TRANSMISSION FOR $4,500!!!! THIS CAR ISN'T THAT OLD AND I'M SEEING THIS IS A VERY COMMON ISSUE WITH 2014 FORD ESCAPES. IN MOTION ON CITY STREET.

Power Train
Filed Dec 1, 202093,725 milesOH

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE GEAR SHIFTER FAILED TO SHIFT GEARS. THE VEHICLE WAS TOWED TO LF DONNELL, INC (7955 MARKET ST, YOUNGSTOWN, OH 44512), AND WAS DIAGNOSED THAT THE SHIFTER CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 93,725.*DT*JB

Power Train
Filed Dec 1, 2020NC

VEHICLE HAS ONLY 78000 MILES... STOPPED TO MAKE A LEFT HAND TURN, AND WITHOUT WARNING... TRANSMISSION STOPPED WORKING. WOULD NOT PULL AT ALL. HAD TO PUSH VEHICLE WHILE IN HIGH TRAFFIC AREA..

Latches/Locks/Linkages › Doors › Latch
Filed Nov 30, 2020TX

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 20 MPH, THE REAR PASSENGER'S SIDE DOOR OPENED INADVERTENTLY. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROADWAY AND USED THE SEAT BELT TO SECURE THE REAR PASSENGER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - RANDALL REED'S PARK CITIES FORD OF DALLAS (3333 INWOOD RD, DALLAS, TX 75235; (214) 296-4416) AND WAS INFORMED THAT ALL FOUR DOOR LATCHES NEEDED TO BE REPLACED. THE CONTACT WAS UNAWARE WHICH DOOR LATCHES WERE REPLACED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical SystemFire
Filed Nov 25, 202075,000 milesSC

PURCHASED FROM FORD DEALERSHIP WHILE LIVING IN NEW YORK. UNDER THE WARRANTY, CHECK ENGINE LIGHT CAME ON AND FUEL LINE WAS REPAIRED IN 2016 (FORD CO), I NEVER RECEIVED ANY CORRESPONDENCE REGARDING ANY RECALLS FROM FORD COMP. SAME ISSUE OCCURRED AND I HAD TO PAY $2K TO REPAIR IT BECAUSE I WAS NOT AWARE OF ANY RECALLS. I MOVED TO WAXHAW, NC IN 2017. AFTER THE SAME ISSUE OCCURRING, I CALLED THE FORD MOTOR COMPANY IN LANCASTER, SC (MOVED HERE IN 01/2020). I FOUND OUT ABOUT THE MULTIPLE "RECALLS" ONLY WHEN I CALLED FORD CO IN LANCASTER. I WAS NEVER MAILED ANY RECALLS. THE FORD CO FOUND RECALLS AND I TOOK IT TO THEM ON 3/11/2020. NOTE THAT THEY DID NOT OFFER ME A LOANER CAR, EVEN THOUGH IT WAS RECALL WORK . I PICKED IT UP THE SAME DAY AND TWO DAYS LATER, IT OVERHEATED YET AGAIN. I CALLED FORD CO AND SPOKE TO JATOYA AND JAMIE. ON MARCH 17,2020, IT STALLED AND THEN STOPPED WHILE I WAS DRIVING ON THE HWY. CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO FORD CO AND THEY STATED IT HAD MULTIPLE ISSUES THAT WOULD COST ME $6,700.60 TO REPAIR! THEY REPLACED THE COOLANT LEVEL SENSOR AND A LEAK. ON THE NHTSA VEHICLE SAFETY RECALL SITE, I DISCOVERED 5 RECALLS. RECALL#'S 17V472000 (7/25/17),15V406000 (6/24/15)-ELECTRICAL/INSTRUMENT PANEL, 15V005000(1/9/15)-FUEL SYSTEM/GAS DELIVERY,FUEL PUMP), 17V209000(3/27/17)-ENGIINE/ENGINE COOLING), & 14V403000(7/2/14). I BELIEVE THIS SHOULD QUALIFY AS "LEMON LAW" OR AN EXPLANATION AS TO WHY I RECEIVED NO NOTICES REGARDING THESE SIGNIFICANT RECALLS. LASTLY, I

Power Train
Filed Nov 25, 2020100,000 milesVA

UNDER 100,000 MILES AND THE TRANSMISSION IS INOPERABLE --- ROUGHLY $6,000.00 REPAIR AND THE BASE RETAIL IS ONLY ABOUT $8,200.00 ---- NO WARNING LIGHTS, NO PRIOR ISSUES OR WARNING OF AN ISSUE ---- STARTED POWER SURGING IN AND OUT OF GEAR RANGE AND EVEN STALLED THE VEHICLE WHILE IN MOTION BEFORE PARKING ---- WOULD START BACK UP BUT WAS VERY NOISY

Power Train
Filed Nov 16, 2020104,000 milesSD

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION MALFUNCTIONED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. ON SEVERAL OCCASIONS AFTER STOPPING THE VEHICLE WOULD NOT MOVE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SCOTT PETERSON MOTORS LOCATED AT 30 5TH AVE, BELLE FOURCHE, SD 57717, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INTERNAL CLUTCH INSIDE THE TRANSMISSION FAILED AND GEARS ONE THRU FOUR WERE INOPERABLE AND THE TRANSMISSION WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.*DT*JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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