Page 19 of 42 · complaints 901–950 of 2,089

2014 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Engine
Filed Jul 31, 2021CA

Driving on the highway I lost braking power the brake vacuum pump ceased up and broke the bolt in the cam shaft that had to be drilled out and replaced then that caused more damage to the cam and bottom end of the motor for the motor to throw the following codes: p0365 p0369 p0012 p0299 b1215 p0234 U3008 U3003 U0300 p1594 U0140 U0154 U2300 U0422 B1B36 With all these codes I did the following and am now without a vehicle thanks to FORD. This vehicle only has 58000 Miles is single owner and was well maintained till this incident now I am told the motor has to be rebuilt as the cam and bottom end are the issues with this vehicle and this has happened to a lot of people and could have cause a crash or deadly accident as no brakes and now no vehicle. The three sensors were replaced and brake vacuum pump and bolt that drives the pump from the cam along with new spark plugs and valve cover gaskets plus oil change and filter plus new battery and tires along with front rotors calipers brake pads and rear rotors and brake pads. I blame Ford for this as this is a well known issue with 2014 to 2019 models of Ford Escape Titanium 2.0l Eco Boost Engine with turbo. Garages all over the US and Canada have been just replacing the engines due to poor engineering on Fords part and I believe Ford should be held responsible to the engines replacement as it is not even 60000 Miles and I try to take good car of my vehicle only to have none now to drive. Ford Should be held Responsible.

Engine
Filed Jul 26, 2021SC

I have a cracked cylinder head on cylinder number 3 that is leaking coolant into my engine. My vehicle was bought directly from Ford in 2014 and has 68,900 miles on it. I have done all of the routine maintenance over the years and there is absolutely no reason my vehicle should be having this issue. I have already had my car in the shop multiple times for the same issue. Engine light kept coming on and I could barely get it too accelerate before I was told it will cost almost $9000 to fix. I attempted to call Ford and they claim there is nothing they can do for me.

Back Over Prevention › Sensing System › Camera
Filed Jul 23, 2021FL

A recall was issued for back up camera malfunctions on Ford models under NHTSA Campaign Number: 20V575000. My Escape has the exact same issue with the back up camera as described in the recall. The camera intermittently goes out and a message appears on the screen that the back up camera is not available or it goes blank. I have had the dealership look at the camera twice in the past three years and each time they tell me there is not an issue with the camera that it functions as expected.

Steering
Filed Jul 18, 2021FL

What component or system failed or malfunctioned, and is it available for inspection upon request? Rack and Pinion Gear Assembly. Yes, but already inspected by Ford Dealership. How was your safety or the safety of others put at risk? Stopped to get gas while on a trip, when turned the engine on, the steering wheel would not turn. It was completely locked with no prior warning. If this had happened on the interstate, I could have wrecked with children in the vehicle. I am not even sure I would have been able to turn the wheel to pull off to the side of the road. VERY dangerous. Had to be towed 24miles to closest Ford dealership and spent the night in a strange town as everything was closed and couldn't get rental as the supply was low in the tiny town. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, dealer service center confirmed problem and informed me it would cost $3K to fix on my 2014 Ford Escape, which only has 54K miles on it. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by Ford's service center, where the vehicle is being repaired. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning until after the problem occurred. The reading stated, "Steering Assist Fault Service Required" when I started my car to a locked steering wheel.

Power Train › Automatic Transmission
Filed Jul 12, 2021NJ

After a 45 minute highway drive, I left my vehicle running in park to go run into a store briefly. Upon re-entering my car and shifting into reverse my engine revved but the car did not move. Initially I thought I was caught on a curb until all of a sudden the transmission caught an jolted the car backwards. I just barely managed to get the car home but after catching gears to move forward it would slip the engine would rev and then catch and jolt forward. Eventually it died and had to be pushed home. After reading online about this issue it seems common for this model and year, however my vehicle fell into a different made year. My big concern here is this happened without warning as seems to be the case with many other. Luckily i was a short ways from my destination and also parked in a parking lot when it first occurred, rather than doing 65 on the highway in the fast lane. A recall on all transmission from 2014 Ford Escapes should be activated to correct this issue. Multiple mechanics have mentioned it is a terrible year for the car, so clearly its common knowledge that Ford has slightly addressed. I do not care that I have to pay for this expensive fix, I am more concerned about it happening to other and severe accidents occurring.

Engine and Engine Cooling › Cooling System › Hoses/Lines/Piping/Fittings
Filed Jul 8, 2021IN

The coolant replacement valve need to be replaced every 6 months and there are other year of this vehicle that has been recalled but, I do not see it recalled on the 2014. I have replaced this part almost 5 times since I bought this car from my dealership.

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Jun 25, 2021OH

I was driving in a parking lot and put my car in reverse to allow another car out of a parking spot. When I tried to put my car back into drive it was stuck in reverse and would not shift. This nearly sent me crashing into the car behind me as a result. I couldn’t even put the car in park because the shift was stuck. I turned off the car and attempted to turn it back on but it would not start. Bystanders helped push my car into a parking spot where I attempted to troubleshoot the issue. I was able to push a white lever under the shift panel to get the shift stick to move but it was then stuck in neutral and would not recognize any other gear. I had to put the emergency parking break on to keep my car from rolling into other cars around me. I did some research and found Recall # 18S20 - 2013-2014 Escape with a 6F35 Transmission Shift Cable Bushing Replacement. I contacted a few Ford dealerships in my area but they said my Vin was not included in this recall even though this is the exact issue I was having and posed a severe safety issue.

Steering
Filed Jun 24, 2021PR

I started the car and tried to move the steering wheel and it won't move to either side. In the dash of the car only appears a i.

Steering
Filed Jun 8, 202195,000 milesTX

The contact owns a 2014 Ford Escape. The contact stated that while driving at approximately 10 mph, there was an abnormal crunching sound coming from the steering wheel. In addition, the steering wheel ceased without warning. The vehicle was restarted and the steering functionality returned. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,000.

Power Train
Filed Jun 7, 2021130,000 milesMD

The contact owns a 2014 Ford Escape. The contact stated that upon starting the vehicle, the vehicle would not shift out of the park. The contact also stated that the vehicle proceeded to drift forward. There was no warning light illuminated. The contact had the vehicle towed to an independent mechanic where they diagnosed the vehicle with transmission failure. The contact had the transmission replaced. Recently while at a gas station, the contact attempted to park the vehicle while in reverse; however, the gear shifter failed to shift out of reverse. The contact stated that the vehicle continued to drift backward. The vehicle was turned off. The contact took the vehicle to another independent mechanic where the vehicle was diagnosed with a defective gear linkage system. Unable to repair the vehicle, the contact was informed by a mechanic that he would be able to shift the vehicle into drive position however, once the vehicle was turned off, the vehicle would not restart. The contact drove the vehicle home and parked the vehicle with the parking brake activated. The vehicle then failed to restart. The contact called the manufacturer and was informed that there were no recalls on the Vin. The contact was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 130,000

Engine
Filed Jun 3, 2021107,000 milesNY

The contact owns a 2014 Ford Escape. The contact stated while driving 35 mph, the vehicle stalled. The contact stated that there was no warning light illuminated. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the engine, the transmission, the manifold, and the computer needed to be replaced. The vehicle was not repaired. The contact was relating the failure to an unknown recall. The manufacturer had been informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 107,000.

Power Train
Filed Jun 1, 2021155,000 milesIL

The contact owns a 2014 Ford Escape. The contact stated while approaching the driveway, the gear shifter lever failed to engage properly and indicated that the vehicle was still in neutral. There was no warning light illuminated. The contact attempted to turn off the vehicle however, the vehicle failed to turn off. The battery was disconnected and the vehicle turned off. The vehicle was not diagnosed nor repaired. The dealer was contacted and informed the contact that the VIN was not under recall. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 155,000.

Power Train
Filed May 27, 2021151,000 milesFL

The contact owns a 2014 Ford Escape. The contact stated while operating the vehicle, the message "transmission failure" displayed before the speed was reduced and the vehicle would not properly accelerate. The vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty and needed to be repaired. The vehicle was not yet repaired. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 151,000.

Power Train › Shift Linkage/Cable/Rod
Filed May 26, 2021MI

Car was parked, Got into it put the shifter down and nothing would happen with the car. It appears there is a issue with the shifter cable. There was a recall for this model if it was built between may-sep 2013. This model was built in Jun of 2014. Same issue and model built at the same plant. Since it was built about 9 month later they (FORD) will not cover the fix.

Engine
Filed May 21, 202167,500 milesVA

The contact owns a 2014 Ford Escape. The contact stated that the check engine warning light illuminated while driving at an undisclosed speed. The vehicle hesitated to start with an abnormal odor. The vehicle stalled while parked in the driveway on three separate occasions. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was notified of the failure. The dealer was contacted and the contact was informed to bring the vehicle in to be diagnosed. The contact felt that the vehicle was unsafe to be driven. The failure mileage was approximately 67,500.

Engine and Engine Cooling
Filed May 20, 2021103,000 milesNY

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle was leaking coolant. The contact stated that the low coolant warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed with a cracked valve in the coolant system. The contact was informed that the coolant system needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been serviced under NHTSA campaign number: 17V209000 (Engine and Engine Cooling) prior to owning the vehicle however, the contact was relating the failure to the recall. The manufacturer had been informed of the failure and informed the contact that recall had already been serviced. The failure mileage was approximately 103,000.

Electrical System
Filed May 13, 2021164,000 milesMI

MY DASH LIGHTS NEVER INDICATED ANY LOW OIL. ENDED UP RUNNING OUT OF OIL AND I STARTED KEEPING TRACK. I WAS PUTTING IN A QT A DAY. NO VISIBLE SIGNS ON MOTOR OR GROUND OF OIL LEAK. BUT SMOKE IN TAIL PIPE. THEN TODAY THE MOTOR BLOW COMPLETELY EVEN W OIL IN IT. I SEARCHED UP MY MAKE AND MODEL. THEIR ARE TONS OF RECALLS FOR THE OIL LEAK AD I SAID, AND FOR THE INSTRUMENT PANEL NOT WORKING. BUT MY DEALERSHIP SAID I HAVE NO RECALLS WHAT'S SO EVER AND NON HAVE BEEN DONE ON THIS CAR. SOME OF THOSE RECALLS I READ SAID IT COULD CATCH FIRE!!

Engine
Filed May 12, 2021136,925 milesFL

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED SHE HAD NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) COMPLETED AT AUTONATION FORD SANFORD (4911 WAYSIDE DR, SANFORD, FL 32771, (407) 680-0781) BACK IN 2019. THE CONTACT STATED SHE WAS UNABLE TO START THE VEHICLE IN APRIL 2021. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED BACK TO AUTONATION FORD SANFORD (4911 WAYSIDE DR, SANFORD, FL 32771, (407) 680-0781) WHERE IT WAS DIAGNOSED WITH A COOLANT LEAK WHICH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS COOLANT IN CYLINDER NUMBER 3. THE VEHICLE WAS NOT YET REPAIRED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE ENGINE NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,925.

Power Train
Filed May 12, 202167,500 milesGA

THE CAR STARTED SKIPPING WHILE DRIVING ON CITY HIGHWAY. WHEN I WOULD STOP AT TRAFFIC LIGHT IT WOULD HESITATE TO PULL OFF THEN LURCH FORWARD. IT EVENTUALLY STOPPED IN TRAFFIC AND WOULDN'T MOVE AT ALL. THERE WAS NO WARNING LIGHT, MY SYSTEM CHECK SAID IT WAS OK. I ONLY HAVE APPROXIMATELY 67,000 MILES ON THE CAR. IT HAD REGULAR MAINTENANCE LAST MONTH AND TRANSMISSION FLUID WAS CHECKED "OK"

Power Train
Filed May 9, 202169,000 milesNJ

AT 69,000 THE TRANSMISSION WOULD NOT WORK ANY MORE. THE CAR WOULD NOT MOVE IN GEAR. IT STARTED SLOWING DOWN WHILE DRIVING, UNTIL IT WOULDN'T MOVE ANY MORE.

Engine
Filed Apr 30, 2021104,954 milesNC

I REPLACED THE SPARK PLUGS ON 4/25/2021 FOR MY 2014 FORD ESCAPE SE DUE TO AN P0303 ERROR INDICATING A MISFIRE FOR # 3 CYLINDER. ALL THE SPARK PLUGS WERE EASILY CHANGED EXCEPT CYLINDER #3, THIS SPARK PLUG SEIZED. AS A RESULT, I HAD MY FORD ESCAPE TOWED TO HASTINGS FORD (GREENVILLE, NC) ON 4/29/2021. GARY FROM THE SERVICE DEPARTMENT CALLED TO TELL ME (@5:00 4/29/2021) THAT THE MECHANIC WAS UNABLE TO REMOVE THE SEIZED SPARK PLUG AND THAT REPLACING THE CYLINDER HEAD WOULD NOT BE SUFFICIENT. THE ENGINE (1.6 L ECOBOOST) IS KNOWN TO LEAK COOLANT AND THAT IT WOULD BE A WASTE OF TIME AND MONEY TO JUST REPLACE THE CYLINDER HEAD. THE SERVICE DEPARTMENT RECOMMENDED THAT I REPLACE THE "LONG BLOCK" FOR A TOTAL COST OF $7800 (INCLUDING LABOR). MY VEHICLE ONLY HAS 104,954 MILE. THE DEALERSHIP KNOWINGLY ACKNOWLEDGES A DEFECT WITH THE MOTOR BUT WILL NOT ACCEPT RESPONSIBILITY TOWARDS FIXING THE ENGINE. I CALL FORD'S CUSTOMER SERVICE ON 4/29/2021 @ 6:06 TO ASK FOR ASSISTANCE IN REPAIRING MY VEHICLE (CASE # - CAS-31599643) AND RECEIVED A CALL FROM A SUPERVISOR ON 4/30/2021 @ 1:37. JOEL INDICATED THAT FORD ASSUMES NO RESPONSIBILITY TOWARDS THE REPAIR OF MY VEHICLE SINCE IT'S BEYOND THE POWERTRAIN WARRANTY. I HAVE FOUND 2 CLASS ACTION LAW SUITS AGAINST FORD FOR THE 1.6 L ECOBOOST DUE TO THE COOLANT LEAK DAMAGE TO THE ENGINE AND BELIEVE THAT FORD SHOULD BE RESPONSIBLE FOR THE REPAIRS.

Power Train
Filed Apr 28, 202192,000 milesGA

THE CAR SUDDENLY LOST ACCELERATION POWER WHILE DRIVING AT APPROXIMATELY 35 MPH. DRIVER PULLED TO SAFE AREA AND STOPPED CAR AT WHICH POINT IT WOULD NOT MOVE. NO WARNING/EMERGENCY LIGHTS DISPLAYED IN THE INSTRUMENT CLUSTER (NO CHECK ENGINE, BATTERY, OVERHEAT, OR OTHER HAD BEEN PREVIOUSLY DISPLAYED). TOWED TO CLOSEST FORD DEALER. DIAGNOSTICS STATED TRANSMISSION FAILURE (92,000 MI; BOUGHT USED FROM FORD DEALER IN 2017 WITH 60K MILES). TRANSMISSION REPLACED. DURING TEST DRIVE FOLLOWING REPLACEMENT, FORD DEALER MECHANIC IDENTIFIED A RATTLING NOISE. THIS NOISE WAS NOT HEARD PRIOR TO THE FAILURE BUT MAY HAVE BEEN PRESENT DURING THE TRANSMISSION FAILURE BUT NOT HEARD BECAUSE OF THE SUDDEN LOSS OF POWER/ABILITY TO ACCELERATE WHILE DRIVING IN TRAFFIC. THE MECHANIC RETURNED TO THE DEALERSHIP WHERE FURTHER INSPECTION REVEALED A CRACKED FLYWHEEL/FLEXPLATE. RESEARCH SHOWS THAT THERE HAS BEEN A RECALL FOR SIMILAR FORD CARS (I.E. EDGE) FOR THIS EXACT ISSUE AND REPAIRS INCLUDED IN THE RECALL INCLUDED REPAIRS OF TRANSMISSION. ADDITIONALLY, TRANSMISSION/FLEXPLATE FAILURES IN THE 2014 ESCAPE IS INCLUDED IN A 2020 CLASS ACTION SETTLEMENT ALLEGING FORD ACTIVELY CONCEALED ENGINE & TRANSMISSION FAILURES. VEHICLES IDENTIFIED IN THIS SETTLEMENT SHOULD BE RECALLED. CONSUMERS WHO HAVE ALREADY PAID FOR IDENTIFIED FAILURES SHOULD BE REIMBURSED PARTS/LABOR BY FORD. THE VEHICLE IN THIS INCIDENT WAS ALSO INCLUDED IN A PRIOR ENGINE RECALL. THE ENGINE WAS REPLACED BY A FORD DEALER IN MAY 2018.

Engine and Engine Cooling
Filed Apr 23, 202175,328 milesLA

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING COOLANT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO HUB CITY FORD, INC. (2909 NW EVANGELINE THROUGHWAY, LAFAYETTE, LA 70507) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC STATED THAT THERE WAS NOTHING THAT NEEDED TO BE REPLACED. THE CONTACT WANTED A SECOND OPINION AND TOOK THE VEHICLE TO COURTESY FORD SOUTH (1201 US-167, ABBEVILLE, LA 70510) WHERE IT WAS DIAGNOSED WITH THE COOLANT RESERVOIR NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,328.

Unknown or Other1 injured
Filed Apr 21, 202170,000 milesPA

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE VEHICLE INDEPENDENTLY REVERSED AS THE VEHICLE WAS NOT RUNNING DRAGGING THE CONTACT ABOUT 20 FEET. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT SUSTAINED ROAD RASH AND A BRUISED THIGH AND ABDOMEN. THE CONTACT HAD TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC TO HAVE IT WAS DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT WAS RELATING THE ISSUE TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Engine
Filed Apr 20, 202140,000 milesGA

DUE TO COOLANT LEAK/BURNING/LEAKING INTO ENGINE I AM HAVING TO ADD COOLANT TO MY VEHICLE EVERY OTHER MONTH WHEN THE VEHICLE ALERTS ME THAT COOLANT LEVEL IS LOW. I TOOK CAR IN BACK IN 2018 WHEN THE RECALL FOR THIS ISSUE WAS CREATED. THE RECALL DID NOTHING TO FIX THE ACTUAL ISSUE OF WHERE THE COOLANT WAS GOING AND ONLY INSERTED A SENSOR IN THE SYSTEM TO NOTIFY THE DRIVER OF THE ISSUE SOONER TO HOPEFULLY PREVENT ENGINE FROM CATCHING FIRE DUE TO RUNNING TOO HOT. MY VEHICLE HAS LESS THAN 55K MILES AND ENGINE IS NOT PERFORMING AS IT DID BEFORE AND I AM CONCERNED THAT COOLANT HAS DAMAGED MY ENGINE. FORD CUSTOMER SERVICE HAS SAID THAT SINCE MY VEHICLE IS 2014 MODEL YEAR THAT IT IS OUT OF ANY WARRANTY. THIS IS REALLY NOT ACCEPTABLE AS I MENTIONED THEY IDENTIFIED AN ISSUE WITH THE COOLANT BUT DIDN'T FIX IT AND ONLY PUT AN EARLY ALERT IN. PLEASE LOOK INTO AND ADVISE HOW I CAN GET THIS CORRECTED OR REPLACED. WHEN THIS HAPPENED IN 2018 THE VEHICLE SAID IT WAS RUNNING HOT AND REDUCED POWER AND I COULD ONLY DRIVE IT FOR A FEW MINS AT A TIME TO GET IT TO A DEALER TO CHECK IT OUT. THIS WAS IN JULY 2018 AND I HAVE BEEN ADDING COOLANT EVERY COUPLE OF FEW MONTHS SINCE JULY OF 2018.

Steering
Filed Apr 20, 202178,000 milesOK

THE STEERING WHEEL HAS BECAME VERY HARD TO USE. THE ALERT "STEERING FAULT SERVICE NOW" CAME ON. IS THERE A RECALL ON THIS? THE MAN I TALK TO SAID ITS PROBABLY ELECTRICAL AND ITS DANGEROUS TO DRIVE. LOOKING FOR INFORMATION THANK YOU

Power Train
Filed Apr 19, 2021140,000 milesNY

I TRIED TO PARK MY CAR AS USUALLY, PUT THE SHIFT IN P, BUT THE CAR CONTINUED TO MOVE. I WAS SCARED AND UNPLEASANTLY SURPRISED. I HAD TO TO DRIVE AROUND THE PARKING LOT IN FRONT OF HOME DEPOT IN DICKSON CITY AND FINALLY DECIDED TO TURN OF THE CAR. AFTER THAT I WAS NOT ABLE TO TURN ON THE ENGINE. I HAD THE CAR TOWED AWAY TO GIBBONS FORD.

Power Train
Filed Apr 19, 2021170,236 milesCA

TRANSMISSION PROBLEMS SLIPS GEAR AND KICKS WHEN GOING FROM 2ND GEAR TO 3RD FROM TIME TO TIME I'M AFRAID I'M GONNA HAVE TO PAY FOR A NEW TRANSMISSION

Unknown or Other
Filed Apr 17, 202195,000 milesNY

FOR THE SECOND TIME IN 3 MONTHS, MY 2014 FORD ESCAPE WAS STATIONARY WHEN THE FLYWHEEL IN FRONT OF THE ENGINE BROKE WITH NO WARNING LIGHT GOING ON (ONLY A TELLTALE RATTLING WHEN TURNING ON THE IGNITION) WHICH DID EXTENSIVE DAMAGE TO OTHER NEARBY PARTS, SUCH AS THE FRONT PUMP. I AM AWARE THAT THE DEFECTIVE FLYWHEEL IS STAMPED INSTEAD OF MADE OF CAST IRON AND SO, THE INFERIOR MATERIAL HAS FAILED IN OTHER FORD ESCAPES. FURTHERMORE DELAYS OF ALL THE NECESSARY REPLACEMENT PARTS BY THE FORD MOTOR CO. TO RUGE'S FORD DEALER, DRAGGED ON FOR 2 WEEKS FROM 12/28/2020 TO 1/15/2021 AND AGAIN FROM 4/5/2021 UNTIL NOW 4/18/2021. MY 2014 FORD ESCAPE SITS IDLE AT RUGE'S FORD FOR 2 WEEKS WAITING FOR ALL THE PARTS TO ARRIVE. THIS IS NOT AN ISOLATED CASE. OTHER FORD ESCAPE OWNERS IN MY AREA HAVE EXPERIENCED A SIMILAR ISSUE WITH THE DEFECTIVE FLYWHEEL. I EXPECT YOU TO TAKE IMMEDIATE ACTION AND ISSUE A RECALL ON THE DEFECTIVE FLYWHEEL PART.

Power Train
Filed Apr 16, 2021102,000 milesMO

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE MADE A LOUD GRINDING SOUND. THE CONTACT PULLED OVER AND SHUT-OFF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED A SECOND TIME AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WOULD NOT RESTART. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH METAL SHAVINGS INSIDE THE TRANSMISSION FLUID. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

Engine
Filed Apr 14, 202167,000 milesNC

I HAVE A 2014 FORD ESCAPE SE WITH 67000 MILES AND WHEN I WAS PARKED BURGER KING PARKING LOT WITH ENGINE RUNNING A MESSAGE CAME ON THAT SAID IT WAS OVERHEATING SO I PARKED IT AND LOOKED UNDER HOOD SAW IT HAD AN ANTIFREEZE RESERVOIR THAT WAS LOW SO I PROCEEDED TO GET AN APPOINTMENT FOR CLONINGER FORD MORGANTON NC FOR THE WORKS OIL CHANGE AND COOLANT RESERVOIR AND THEY CHECKED IT PUT ANTIFREEZE IN IT AND SAID ANY PROBLEMS CALL THEM. I LEFT AND IT SEEMED OK, UNTIL I HAD IT RUNNUNG IN THE DRIVEWAY AND IT WAS OVERHEATING IT SAID AGAIN SO THEN I CALLED TOLD THEM WHAT HAPPENED AND GOT APPOINTMENT TO COME IN AGAIN AND I WENT AND SHOWED THEM THAT THE RESERVOIR WAS EMPTY AGAIN SO MAYBE I HAD A LEAK SINCE THEY JUST FILLED IT UP A WEEK AGO AT MY APPOINTMENT SAME DEALER SERVICE DEPT. AFTER THEY LOOKED AT IT THEY SAID THE ENGINE NEEDED TO BE REPLACED DUE TO THE ENGINE COOLANT SYSTEM CAUSING A CRACK IN THE ENGINE AND IT WOULD BE $8000. PLUS LABOR TO REPAIR AND THERE WAS NO RECALL FOR IT AND IT WAS OUT OF WARRANTY AND THEY WERE SEEING IT MORE AND MORE ON THIS CAR AND I WOULD BE BETTER TO TRADE IT IN. IT NOW SITS IN MY DRIVEWAY UNTIL SOMETHING CAN GET DONE. I TRULY BELIEVE CONSUMERS SHOULD BE COVERED FOR THIS WITH ALL THE COMPLAINTS HERE AND WITH ATTORNEYS ON THE INTERNET WHO ARE EXPLORING SAME PROBLEM.

Electrical SystemFire
Filed Apr 13, 202159,850 milesTX

2014 FORD ESCAPE TITANIUM TAKEN IN FOR EVERY RECALL, AND MAINTAINED. WHILE DRIVING ON A 3 LANE ROAD GOING 40 MPH THE WINDSHIELD WIPERS WENT ON FULL SPEED (NOT RAINING) AND WOULD NOT/COULD NOT TURN THEM OFF. AFTER ABOUT 5 MINUTES THEY WENT DOWN TO SLOW SPEED. THEN THE CAR LOST POWER, NO STEERING OR BRAKES. NO WAY TO STOP OR STEER THE CAR. IT SLOWED AND FINALLY CAME TO A CLUNKY STOP. FLAMES WERE COMING OUT OF THE BOTTOM OF THE CAR ONTO THE ROAD AT THAT TIME. WITHIN 1-2 MINUTES THE FLAMES WERE COMING FROM THE TOP OF THE ENGINE, UP AND OVER THE HOOD ONTO THE TOP AND OVER THE CAR COMPLETELY.

Unknown or Other
Filed Apr 13, 2021129,000 milesKY

THE PASSENGER SIDE BACK DOOR IS MISSING THE CHILD SAFETY LOCK FEATURE.

Power Train
Filed Apr 9, 2021101,000 milesGA

WHILE DRIVING ON A MAIN CITY ROAD, VEHICLE WAS SUDDENLY IN NEUTRAL. WAS UNABLE TO GET IT TO STAY IN DRIVE. VEHICLE WAS NOT DRIVABLE AND HAD TO BE TOWED. CURRENTLY TRANSMISSION BEING REBUILT.

Steering
Filed Apr 6, 202185,000 milesAL

AS RECENT AS 3/30/21 SUDDENLY UPON STARTING MY CAR UP THE POWERSTERRING WENT OUT, FORTUNATELY, BEFORE ANY MAJOR MOVEMENT OF CAR. I SHIFTED TO PARK AND SHUT THE ENGINE DOWN AND RESTARTED AND FINALLY THE POWER STERRING WAS WORKING. THIS HAS HAPPENED THREE TIMES NOW AND RATHER EPISODIC IN NATURE. TIME TO HAVE IT FIXED VIA RECALL PROCESS. PLEASE ADVISE!

Engine
Filed Apr 5, 2021125,000 milesMO

THERE IS A COOLANT SYSTEM LEAK SIMILAR TO THAT IN FORD RECALL #17S09 (NHTSA CAMPAIGN #17V209), BUT THE DEALER SAYS MY CAR IS NOT COVERED BY THAT RECALL.

Engine and Engine Cooling
Filed Mar 29, 202166,000 milesIL

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE COOLANT WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE HAD TO REFILL COOLANT RESERVOIR REPEATEDLY. NEITHER THE LOCAL DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

EngineFire
Filed Mar 29, 2021116,883 milesLA

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 75 MPH, THE VEHICLE STALLED. THE CONTACT THEN SAW SMOKE EMERGING FROM THE ENGINE COMPARTMENT. THERE WERE NO CRASH OR INJURIES DUE TO THE FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE UNDERNEATH THE VEHICLE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO GORDY'S AUTOMOTIVE REPAIR (2639 S FIELDSPAN RD, DUSON, LA 70529). THE CONTACT HAS NOT NOTIFIED THE LOCAL DEALER. THE VEHICLE HAS BEEN NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAS NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 116,883.

Power Train
Filed Mar 22, 2021112,000 milesNH

ON 3/20/21 WHEN DRIVING MY 2014 FORD ESCAPE MY HUSBAND AND I NOTICED A HUMMING NOISE. THEN IT SEEMED AS IF THE CAR WASN'T SHIFTING AND WAS IDLING REAL HIGH. THEN THERE WAS NOTHING, NO POWER OF SPEED OR SHIFTING. NO CHECK ENGINE LIGHT, JUST A RED LIGHT CAME ON SAYING TRANSMISSION FAULT SERVICE NOW. WE HAD TO HAVE THE VEHICLE TOWED TO OUR NEAREST FORD DEALER. TO FIND OUT THIS IS NOT A RECALL AND IT WAS A CATASTROPHIC TRANSMISSION FAILURE. HE SAID IT WILL COST US $5100 FOR THEM TO GET A NEW TRANSMISSION WHICH ARE BACK ORDERED. I ALSO CALLED FORD DIRECTLY ABOUT THIS AND THEY SAID IT IS NOT AN OPEN RECALL, AND THE CAR IS OUT OF WARRANTY BY 3 MONTHS!! I FIND THIS TERRIBLE I HAVE HAD THIS VEHICLE FOR 5 YEARS AND TAKEN GOOD CARE OF IT AND FOR FORD TO NOT TAKE CARE OF ITS CUSTOMERS ON SOMETHING LIKE THIS I FEEL IS HORRIFIC!!

Electrical System
Filed Mar 18, 2021160,000 milesAZ

THE CAR STARTED TO DELAY AND WOULDN'T ACCELERATE WHILE I WAS ON A THREE LANE INTERSTATE GOING 70MPH THEN SHORTLY AFTER THAT IT WOULD MAKE A LOUD BOOM SOUND THAT WOULD SHAKE THE VEHICLE EVERYTIME IT WAS SHIFTED INTO ANY OF THE GEARS. IT WON'T ACCELERATE AT ALL NOW. IT WILL MOVE FORWARD AND BSCKWARD AUTOMATICALLY WHEN PUT INTO GEAR BUT WILL ONLY REV WHEN THE GAS PEDAL IS PRESSED

Fuel/Propulsion System
Filed Mar 17, 2021112,000 milesOK

CAR STALLS WHEN DRIVING AT LOW SPEEDS.

Air Bags
Filed Mar 17, 202160,000 milesKY

THE DASH WARNING LIGHT SHOWS A PERSON IN A SEAT BELT WITH AN AIRBAG ALL THE TIME

Engine
Filed Mar 13, 2021170,730 milesKY

DURING A ROUTINE OIL CHANGE, THE TECHNICIAN FOUND A COOLANT LEAK. AFTER AN IN DEPTH DIAGNOSIS, THE TECHNICIAN PREFORMED A COOLANT PRESSURE TEST. HE FOUND COOLANT INTRUSION IN TWO CYLINDERS. THE FORD SERVICE CENTER WROTE: RECOMMENDED IMMEDIATE ATTENTION TO REBUILT/REPLACE THE ENGINE. THEY PREFORMED COOLANT PRESSURE TEST LEAKING DOWN 10 PSI WITHIN 1 AND1/2 HOUR NO EXTERNAL LEAK. THEY REMOVED ALL 4 SPARK PLUGS, USED A BORESCOPE AND FOUND EVIDENCE OF COOLANT ON TOP OF #2 AND #3 PISTON. THUS THE NEED TO REPLACE THE LONG BLOCK ASSEMBLY. THE SERVICE CENTER RECOMMENDED THE NEED TO REPLACE THE ENGINE AT THE SUGGESTED COST OF $8,000. I HAVE CHANGED THE OIL REGULARLY SINCE OWNING THIS VEHICLE. I DO NOT HAVE THE FUNDS TO DO THIS MAJOR TYPE OF REPAIR. WHY HASN'T FORD RECALLED THE VEHICLE TO CORRECT THIS PROBLEM SINCE THIS HAVE BEEN A PROBLEM SINCE 2010?

Engine
Filed Mar 11, 2021112,000 milesFL

ON OR ABOUT AUGUST OF 2019 MY CAR BEGAN PULLING WHEN I WAS ON THE FREEWAY. THE CAR THEN JUST TURNED OFF AND I WAS LUCK TO VEER OFF TO THE RIGHT WITHOUT HITTING ANY OTHER CARS. THE CAR WAS TOWED TO THE DEALERSHIP (SERRA FORD IN ROCHESTER, MI) ONLY TO FIND OUT I NEEDED A NEW TRANSMISSION. THE CAR WAS ONLY 5 YEARS OLD AND EVEN THOUGH IT WAS OUT OF WARRANTY (MILEAGE) 112,000 MILES ON THE CAR AND FORD REFUSED TO ASSIST ME IN REPAIRING THE CAR. I HAVE PURCHASED FORD CARS SINCE 1998 AND KEPT THEM FOR OVER 8 YEARS. I HAVE NEVER HAD TO REPLACE A TRANSMISSION ON A CAR LET ALONE WHEN ITS ONLY 5 YEARS OLD. SERRA FORD (MATT) STATED THAT THE OVERDRIVE BAND FAILED FIRST WHICH CAUSED THE TRANSMISSION TO OVERHEAT. THE MATERIAL THEN DESENAGRATED AND METAL WAS SUCKED INTO THE TUBE FOR THE ACTUAL TRANSMISSION PUMP. HE RECOMMENDED ANOTHER TRANSMISSION BUT I WANTED TO KNOW WHY THEY ENGINE LIGHT NEVER CAME ON WHEN THE OVERDRIVE BAND FAILED? I ASKED THE SAME QUESTION TO THE REP AT FORD AND NO ONE COULD ANSWER ME. I FEEL LIKE I WOULD NOT HAVE HAD TO PURCHASE ANOTHER USED TRANSMISSION HAD THE SENSOR INDICATED THAT SOMETHING WAS GOING ON WITH THE ENGINE. I REALLY WANT FORD TO REFUND ME FOR THE MONEY I HAD TO SPEND ON MY TRANSMISSION.

Unknown or Other
Filed Mar 10, 2021125,000 milesKY

THERE IS A KNOWN RECALL ON 2014 FORD ESCAPES FOR THE BUSHING LINKAGE ON THE TRANSMISSION, STATING THE CAR CAN BE IN PARK BUT NOT REALLY IN PARK. MY CAR WAS IN DRIVE AND WAS GOING BACKWARDS. TO ME THIS IS THE SAME EXPLANATION. MY CAR DOESN'T KNOW WHAT GEAR IT IS IN.*DT*JB

Fuel/Propulsion System
Filed Mar 8, 202159,000 milesIL

IT HAPPENS WHILE DRIVING SLOW THE CAR STALLS SUDDENLY. I HAVE TO RE-START THE CAR

Engine
Filed Mar 8, 20211 milesFL

FORD ESCAPE SE 2014 ALL COOLANT LEAKED, CAR COULD NOT RUN, WHITE SMOKE AND NOW ALSO HAS OIL LEAK. THERE IS RECALL 17V209000 DATED 03/27/2017 THAT DESCRIBES WHAT HAPPENED TO MY VEHICLE YET THE DEALER MENTIONED THAT MY CAR HAS NO RECALLS OUTSTANDING. I WAS JUST LEAVING MY HOME WHEN THIS HAPPENED AND HAD TO STOP THE CAR. ONLY THE YELLOW CHECK ENGINE LIGHT CAME ON AND THE RED "I" IN CLUSTER. RIGHT NOW MY CAR IS IN THE SHOP AND THEY ARE CHECKING TO SEE EXACTLY WHY THIS HAPPENED. AS SOON AS I KNOW AND GET THE ESTIMATE, I WILL BE POSTING IT IN THIS COMPLAINT. ALSO CALLED FORD AND THEY SAID THAT ANY QUESTIONS HAD TO BE THRU THE DEALER WHICH I HAD ALREADY DONE. CHECKED MY RECALLS ONLINE AND ALSO SAYS NO RECALLS.

Wheels
Filed Mar 6, 202147,000 milesVA

SUBJ: FORD'S SWOLLEN WHEEL LUG-NUT ISSUE ISSUE: WHEEL LUG-NUTS ON FORD VEHICLES BECOME SWOLLEN AND UN-SERVICEABLE. THE TIRE WRENCH TOOL THAT FORD PROVIDES WILL NOT FIT THESE DEFECTIVE LUG-NUTS AND BECAUSE OF SUCH A FLAT TIRE CAN NOT BE EASILY NOR QUICKLY CHANGED.; A SAFETY AS WELL AS A CONSUMER ISSUE.

Power Train
Filed Mar 3, 2021109,000 milesFL

I WAS DRIVING MY CAR ON THE HIGHWAY AND THE RPM INCREASED AND IT STARTED STUDDERING AND EVENTUALLY CUT OFF. TOOK IT TO THE FORD DEALERSHIP AND NOW I NEED A TRANSMISSION. THERE IS AN ACTIVE RECALL REGARDING THE TRANSMISSION BUT ACCORDING TO THEM IT DOESN'T HAVE ANYTHING TO DO WITH THE ISSUES WITH MY CAR. I WOULD THINK ANY ISSUES WITH THE TRANSMISSION WOULD CAUSE MY TRANSMISSION TO GO OUT. THIS IS NOT THE FIRST ISSUE I HAVE HAD WITH THIS CAR. MY ENGINE CAUGHT IN FIRE FOR NO REASON AND HAD TO GET A NEW ENGINE. I HAVE HAD NOTHING BUT ISSUES WITH THIS CAR SINCE THAT TIME.

Power Train
Filed Mar 1, 202158,000 milesSC

VEHICLE LOST POWER WHILE DRIVING DOWN ROAD, DIAGNOSED AS TRANSMISSION FAULT BY MECHANIC.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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