I was on my way home, turned On my turn signal to turn left. Went to apply the brakes and they were very hard to push I was unable to stop for about a mile luckily there was no traffic ahead of me if there had I either would’ve gone off the road or hit someone. Finally when I came to a stop using both feet to apply pressure to the brake I finally stopped then drove about 5 miles an hour all the way home. After A lot of investigations online I narrow down that it was the brake booster vacuum pump. I ordered the part and when it arrived I proceeded to remove the old one when I did I found that the coupler was broken off inside the camshaft, I was able to get it out with an easy out kit so I ordered a new one of those from Ford dealerships. I have since replaced those items completed today but I have not test drivenñ
2014 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
The contact owns a 2014 Ford Escape. The contact stated that the rearview camera intermittently failed to operate as needed. The vehicle was taken to the dealer where it was diagnosed that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 123,000.
The contact owns a 2014 Ford Escape. The contact stated that after starting the vehicle and shifting to the reverse, the vehicle failed to move backward. After restarting the vehicle, the failure was still present. The shifter was then shifted to the drive however, the vehicle failed to move forward. The local dealer was contacted and informed that the vehicle was included in the NHTSA Campaign Number: 22V413000 (Power Train) however, the part needed to do the recall repair was not yet available. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 104,000.
The contact owns a 2014 Ford Escape. The contact stated while her husband was driving approximately 55 MPH, the accelerator pedal was depressed and the vehicle failed to respond with a whooshing sound coming from the transmission. The contact stated that the check transmission warning light was illuminated. The contact's husband drove the vehicle to an independent mechanic who diagnosed that the transmission had suffered multiple failures and determined that all transmission sensors, solenoids, and other parts needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.
Every time I put my car in park and I take my foot off the break it rolls back a little. I did have a overheating warning and my rear camera didn’t work and it is also upside down.
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that prior to receiving the recall notification the transmission had been previously replaced after exploding at a drive-thru. The contact stated that the vehicle rolled away after the failure and she lost all control of the vehicle. The vehicle was towed to the dealer where the transmission was replaced under warranty. The dealer had been notified of the issue and confirmed that parts for the recall repair were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Ford Escape. The contact stated while parking the vehicle in the garage, the vehicle unintended accelerated causing the vehicle to damage the garage wall, garage freezer, and into the next room which was a bedroom. The vehicle was taken to a collision center for repairs. The vehicle was not diagnosed. The manufacturer was contacted and they stated that there were no recalls and the vehicle did not have an extended warranty. The failure mileage was 55,465. The consumer stated the vehicle is not repaired as of yet, presently waiting for the parts.
The contact owns a 2014 Ford Escape. The contact stated while attempting to start the vehicle, the vehicle failed to start-up. The contact also stated there was an unusual smell coming from the vehicle, and the gears were jumping. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed a failure with the ECM, PCM, and battery drainage failure. The vehicle was not repaired. The contact related the gear jumping failure to NHTSA Campaign Number: 22V413000 (Power Train) for which the VIN was included. The VIN was not included in NHTSA Campaign Number: 15V813000 (Electrical System). The manufacturer was notified of the failure. The approximate failure mileage was 84,900.
Car rolled backwards down driveway dragging driver, car was in park and keys were out of ignition. I have the entire incident on video, it was recorded by a security camera.
I've brought my car in to the 4 dealership in Detroit Lakes and they charge me a 150 bucks to tell me that there's nothing wrong with my rear rear camera but it goes in-and-out and then like the a warning will come on and say that the transmission is in park when it when it's clearly in reverse but then the rear view camera goes out and then it will just come back but ford says it's nothing you know and I can't even update my car or my Ford's sync mytouch whatever cause they tell me it might mess up the whole car.
I'll be driving along and sometimes going 30 miles an hour sometimes going up to 65 70 miles an hour on the interstate And while I'm accelerating the car will start shaking like the the whole thing wil. In the only way that it stops is if I let off the accelerator and go slower speed accelerate you know what it means there's that magic speed but like if I have my cruise control on then it has to be at a certain speed because otherwise it will just start shaking and shaking and shaking
I am sure need be checked by technician
Vehicle tends to self accelerate and lunge forward after coming to a complete stop and shifts are very delayed. Car will not shift to the next gear if you don't let off on the accelerator pedal for a moment.
The contact owns a 2014 Ford Escape. The contact stated while driving 35 MPH, the vehicle started stalling and reversing while the gear shifter was in drive(D). The contact veered to the side of the road. The contact turned off and restarted the vehicle. The contact was able to continue driving however, the failure recurred the next day with the transmission warning light illuminated. The contact stated that the vehicle was not drivable. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train) which she associated with the failure; however, the part to do the recall repair was not yet available. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 127,000.
The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed with Manifold Absolute Pressure (MAP) sensor failure. The dealer informed the contact that the MAP sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 14V495000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 79,947.
The contact owns a 2014 Ford Escape. The contact stated that while attempting pull out of the driveway, the vehicle was shifted to drive(D) however, the vehicle failed to respond. The contact stated that the vehicle failed to move. The contact stated that the gear shifter had seized in drive(D). The brake pedal and steering wheel locked up. There were no warning lights illuminated. The contact's father, an independent mechanic, diagnosed that the transmission shifter cable bushing had failed. The dealer and the manufacturer were not notified of the failure. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The failure mileage was 166,414.
What component or system failed or malfunctioned, and is it available for inspection upon request?-Coolant/temperature sensor causing the vehicle to overheat, cylinder head to crack, and coolant leak into the engine. Safety jeopardized?-Yes, the car was then burning the coolant and it was entering the air and inhaled. Possible connection to a confirmed cancer case in the main driver. Has the problem been reproduced or confirmed by a dealer or independent service center?-Yes, it was reported to two separate Ford dealerships a total of 5 times. Each time the dealership told me they could not diagnose the problem. I took the car to an independent service center and it was confirmed the head was visibly cracked in 3 locations and the car was burning coolant and emitting it through the exhaust. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?-The vehicle has been to Ford dealerships and inspected for service, recalls, and multiple times for this specific issue. Were there any warning lamps?-No warning lamps, no other symptoms prior to the failure. I purchased the vehicle from Fred Beans Ford, West Chester in Feb. 2016. In Oct. 2016 the vehicle overheated without any warning lamps or messages and it was towed to Fred Beans Ford. The service department stated there were no issues with the vehicle but replaced the temperature sensor that was recalled. The problem continued with the coolant level decreasing and no leaks coul
Car is losing coolant. Had pressure tested and am told there is no leak but the issue is a blown head gasket. No warning signs were present regarding this issue, posing a huge safety risk. Coolant is leaking into engine due to faulty gasket. I am told that this issue is extremely prevalent with other Ford EcoBoost engine models as well.
IN THE FIRST FEW MINUTES OF OPERATION THE TRANSMISSION/ENGINE SPEEDS UP AND IF NOT EXPECTING IT A SURGE FORWARD COULD CAUSE AN ACCIDENT. SIMILIAR PROBLEMS ALMOST EVERY TIME THE CAR IS STARTED.
The contact owns a 2014 Ford Escape. The contact stated while driving 35-45 MPH with her granddaughter in the front passenger’s seat, the vehicle began to stall. The warning "Low Coolant Level; Service Vehicle Immediately" message was displayed. The contact veered to the side of the road. The contact was able to restart the vehicle and drove back to her residence. The contact's son refilled coolant in the vehicle. However, the failure reoccurred while driving the next day. The contact's son, an independent mechanic, diagnosed that the coolant sensors, the engine spark plugs, and unknown parts needed to be replaced. The vehicle was repaired; however, the failure persisted. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle had previously been repaired for a coolant leak failure in 2017 and 2018. The manufacturer referred the contact to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 122,000.
NHTSA Campaign Number: 17V209000 This current recall, is not attached to the VIN for my Ford Escape and the car is in the shop for the exact issue. Ford said the NHSTA would have to attach the known recall to the VIN Ford Repair order 787886
The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the infotainment screen would go blank causing the rear backup camera to become inoperative. The contact took the vehicle to a dealer where they replaced the Accessory Protocol Interface Module (APIM) under NHTSA Campaign Number: 15V406000 (Electrical System) however, the failure persisted. The contact took the vehicle back to the dealer where a diagnostic test was performed; it was determined that the air control module (ACM) needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 75,000.
The contact owns a 2014 Ford Escape. The contact stated while idled and attempting to park in her driveway, there were flames coming from under the hood. The hood was opened and flames were visible from the engine. No warning lights illuminated. The contact mentioned that the vehicle overheated, there was a cracked cylinder and an oil leak prior to the fire. The origin of the fire was unknown. The contact extinguished the fire with a fire extinguisher. The fire department was not notified. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and was referred to the NHTSA Hotline. The failure mileage was 100,000.
Unknown. This is the 2nd time now that my vehicle is just stopped because of electrical issues use the 1st time the Ford dealership said that there is nothing wrong with the electrical and I told that there still was after I got to repair the last there's the last time and now it's the same issue same toll truck coming out to get it bringing it to the same dealership tell me the same stuff
Bushing failure attaches the transmission shifter cable to the transmission. The condition didn't allow me to move shifter lever to park and remove the ignition key, while the transmission may not be in park, with no warning message or audible chime. This faulty bushing is currently a active recall #18s20. I reported to local dealer were he said my vehicles vin # wasn't part of active recall. The bushing failure occurred on 5/22/22 with no warning messages or symptoms. The bushing/cable was replaced by local garage. Mechanic said the part replaced was the same part as active recall. Note: emergency brake was applied during failure to prevent roll away.
The contact owns a 2014 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle lost motive power. Additionally, while depressing the accelerator pedal, the turbo boost made a loud high-pitched sound. The contact stated that the low engine coolant warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle with a DTC code for misfires in cylinder #1 through cylinder #4. The mechanic determined that the valve cover gasket needed to be replaced. The vehicle was repaired. The failure reoccurred and the vehicle was towed to a different independent mechanic who diagnosed that there was coolant in the cylinders. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 106,000. The VIN was not available.
The contact owns a 2014 Ford Escape. The contact stated while driving 60 MPH, the vehicle hesitated while depressing the accelerator pedal. Due to the failure, the contact had the vehicle towed to the residence. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. The contact called the dealer and was informed that there were no recalls on her vehicle for the transmission failure. The manufacturer was also notified of the failure and referred the contact to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 91,000.
The contact owns a Cybex Safety Seat, Model Number: 518002151, Model Type: Sirona M, Manufactured on July 2018. The convertible safety seat was being utilized in a 2014 Ford Escape. The contact noticed that his daughter had foam in her hands but he could not determine the origin of the foam. The contact later received notification of NHTSA Campaign Number: 22C001000 (Child Seat). Upon inspecting the safety seat headrest, the contact noticed that the bottom left side of the headrest was missing approximately 1.5 inches of foam. The manufacturer was notified of the failure and advised the contact to no longer utilize the safety seat as it was not safe. Additionally, the manufacturer informed the contact that they could not assist with the safety seat replacement due to the manufacture date. The safety seat was not replaced.
The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle overheated and the coolant needed to be refilled daily. The vehicle was taken to two independent mechanics who related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was unknown.
The fuel pump was a recall that I had fixed in 2018 however I am again having the same issue. They tell me since the part was previously replaced it would be my responsibility to pay the 800.00 for yet another fuel pump. Typically a fuel pump lasts roughly 100,000 miles but apparently ford products are the exception!! Poor customer service from the ford dealer who originally replaced and absolutely no help! When I put gas in my vehicle it won’t start if I turn it off. Now is is dying while driving down the highway which could be detrimental to everyone involved.
My vehicle suddenly displays a “Transmission Fault: Service Now” which rendered the vehicle unable to drive. The transmission has issues and it is a common issue among 2014 Ford Escapes. There should be a recall issued since it is a common problem. https://www.copilotsearch.com/posts/ford-escape-transmission-problems/ https://www.reddit.com/r/personalfinance/comments/cu2gki/i_need_advice_about_what_to_do_with_this_car_14/ Driving on a hill and all of the sudden car wouldn't go forward as the gear stopped shifting. Then the transmission gives out. It suddenly displayed "Transmission Fault: Service Now". Consumer was driving on a hill and all of the sudden the car wouldn't go forward as the gear stopped shifting. Then the transmission gives out. It suddenly displayed "Transmission Fault: Service Now".
I have to keep replacing the lug nuts due to swelling. I’ve replaced them 3 times so far and they are not saying they need to be replaced again
The contact owns a 2014 Ford Escape. The contact stated while driving approximately 3 MPH, the transmission warning light illuminated. The vehicle would not start after that failure; and the vehicle was towed to a local dealer. The vehicle was diagnosed with a linkage failure. The vehicle was repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 18V471000 (Power Train). The approximate failure mileage was 116,048.
Complaint transmission failure at 108,000 miles. No dash board warning light came on. No issue with transmission noticed before the occurrence. Heard a low whining noise while driving on highway, then without any warning the vehicle lost power. Engine would rev, but not power transferred to the wheels. Able to coast to the highway shoulder. Had to have vehicle towed to repair shop. Repair cost: $5,300. I will share the cost estimate if needed. Done with Fords!
The check coolant light comes on but the reservoir is full.Then the dash lights up telling you to turn the vehicle off and the vehicle starts shaking and then shuts down while driving.I’m thankful I didn’t get in a accident on the highway
The vehicle has problems with the transmission, when stopped at a traffic light, crossroads or some other place, the vehicle vibrates and shuts off when in drive or reverse
The contact owns a 2014 Ford Escape. The contact stated that the transmission was previously replaced. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the driver's side rear door had fractured from daily use, and the contact had to continuously refill the coolant reservoir due to the loss of coolant in the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 82,024.
The contact owns a 2014 Ford Escape. The contact stated while reversing out of the driveway, the vehicle stalled. The contact stated that the engine was overheating and coolant started leaking from the vehicle. The warning light for the engine overheating was illuminated. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 92,000.
Engine shutoff in the middle of a busy road after having vehicle for 3 days.
The contact owns a 2014 Ford Escape. The contact stated while driving 60 MPH, the RPM fluctuated before the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to pull to the side of the roadway and had the vehicle towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 93,000
The contact owns a 2014 Ford Escape. The contact stated while in the driveway and loading the vehicle, wheelchair lift fractured. Additionally, there was a low-pressure sensor light illuminated on the instrument panel. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was still drivable. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
Owner was driving vehicle approximately 40-45 mph when a yellow light appeared on the dash and message 'powering down' came on. Owner pulled over opened the hood to find smoke and then flames which caused damage to their vehicle. Claim 31V4FM458
The contact owns a 2014 Ford Escape. The contact stated that while checking the oil, the contact noticed that the coolant level was very low. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The approximate failure mileage was 71,000.
I own a 2014 Ford Escape with 60,000 miles on it. Upon turning on the vehicle, the check engine light came on. Several days later, also also upon turning on the vehicle, the dash showed a "low coolant" warning. Ford's mechanics inspected the vehicle and found that coolant was leaking into the Escape's engine. Their determination is that it needs a new engine. Ford had previously installed a coolant level sensor in the vehicle as part of a 2018 recall. The recall states that, "[i]f the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil. If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire." The sensor is unhelpful; it notifies you once the coolant is low - after coolant has leaked into your engine and you're already in the unsafe situation described in the recall. There was not any other indication (coolant under the vehicle, for example) of an issue before the check engine light came on. Ford performed an oil change on the vehicle 3,400 miles ago and noted no issues with the cooling system or the engine.
The contact owns a 2014 Ford Escape. The contact stated while driving approximately 2 - 25 MPH, there was an unknown grinding noise coming from the rear of the vehicle. There were no warning lights illuminated on the instrument panel. The vehicle was taken to the local mechanic who diagnosed the failure to be a rear axle failure. The vehicle had not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 79,000.
Vehicle will start and run normally when first starting. After running for approximately 20 minutes and stopping (turning off engine), then re-starting within 30 minutes, the vehicle will start and run for a short period before stalling. It is unpredictable and dangerous (stalling in traffic or when pulling out into traffic). I see a re-call for a similar problem for recall number 108695 but for some reason this recall does not show up when I put in the VIN number. Has been doing this off and on ever since we owned the vehicle but it has almost caused an accident recently so need to take care of it.
Head gasket was damaged but little to no signs that it was malfunctioning. Only warning code was spark plugs. Replaced spark plugs but light kept turning on. If the mechanic had not looked deeper at the issue my safety would have been compromised due to lack of notifications when car was being diagnosed
Unknown. The backup camera has stopped working properly. It will come on and then will stop or it will not come on at all. Just seems a possible issue as you could be backing out of a parking space at the mall or grocery store and either hit a car or pedestrian. It seems this would be a safety issue but I'm not positive.
The contact owns a 2014 Ford Escape. The contact stated while reversing the vehicle at approximately 3 MPH, the backup camera would show as "camera not available" or the camera would start pixilating and go blank. The contact stated no other warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that a module for the "blue tooth/hands free" phone system needed to be replaced. The vehicle was repaired but the failure on the camera was still recurring. The contact researched a recall that could be related to her failure, NHTSA Campaign Number 22V082000 (Back Over Prevention). The manufacturer had been informed of the failure. The failure mileage was approximately 85,000. The radio quit working as well as hands free and backup camera comes and goes when it wants. They thought the radio module might fix all of it but only radio and hands free. This car has always been serviced and repaired at Wehr Ford.
The contact owns a 2014 Ford Escape. The contact stated that after refueling, the vehicle would not start. The gear selector was in the park (P) however, the gear shift indicator showed the vehicle in reverse (R). The vehicle was towed to the residence. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V471000 (Power Train). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 140,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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