2014 Ford Escape complaints

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Upon inspection, the contact determined that cylinder #3 was misfiring. The contact stated that after removing the spark plug, it was discovered that coolant had leaked into cylinder #3. The local mechanic was contacted and informed the contact that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 114,000.

The contact owns a 2014 Ford Escape. The contact stated that while attempting to operate the heating system, the vent displayed cool air. The contact then stated that she noticed that every three weeks, she had to replace the coolant back into the radiator. No warning lights were illuminated. The vehicle was taken to the dealer where the vehicle had not yet been diagnosed; however, the contact was informed by the dealer that coolant had leaked from an unknown location of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and to contact the NHTSA Hotline. The failure mileage was approximately 110,000.

My transmission went out on my vehicle in January 2022, I took it to a transmission shop in the town I live in and had a rebuilt transmission put in it. I paid for everything and was told by the owner the the transmissions on these are junk and and Ford knows this and does nothing about it, I did look up reports and complaints on the internet and seen many of these with the same year as my vehicle. Then a recall came out for the transmission to be fixed, I took my vehicle in to be fixed and I was told by a Customer Service person with Ford, I could send in my paperwork to be reimbursed. I sent it in the the address they gave me and got a letter back about 2 months later saying they were not reimbursing me. I had all my paperwork submitted to them regarding this issue. I think this is so unfair that they knew this and won't do anything about this. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Ford Escape. The contact stated that the vehicle failed to start as needed. While driving at various speeds, the vehicle stalled with unknown warning lights illuminated. The vehicle was taken to the local dealer and an independent mechanic, and the contact was informed that anti-freeze was intruding into the engine. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer who provided an unknown diagnosis. The vehicle was not repaired due to parts being backordered. The manufacturer was not contacted. The failure mileage was approximately 86,000.

The contact owns a 2014 Ford Escape. The contact stated while driving 55 MPH, the check engine warning light illuminated, and the vehicle started to overheat. The contact was able to pull over on the side of the road and noticed that the coolant level was low. The contact added more coolant and the vehicle started operating normally. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 140,000.

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 160,000.

Car was taken to shop and advised there where engine issues. Took it to an authorized dealer and was advised it was a heating hose issue. Took it back in and after 2 weeks we were told it needed an engine. The car is constantly leaking coolant which has spilled onto the engine and could cause a fire while driving. Ford will not help with any repairs. Vehicle has been in the shop for 5 months

The contact owned a 2014 Ford Escape. The contact stated while driving 45 mph, he noticed smoke exiting from the rear of the vehicle. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and exited the vehicle safely. The contact opened the hood and saw fire located around the engine. The contact stated a bystander attempted to extinguish the fire but the vehicle was engulfed in the fire. The fire department extinguished the fire but no fire report was filed. The contact stated the police officers did arrive at the location and deemed the vehicle a total loss but no report was filed. The contact stated no one was injured or sought medical attention. The vehicle was not drivable. The vehicle was towed to the tow yard. The vehicle was not diagnosed. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 91,000.

Transmission Yes, you can inspect it upon request. Our whole family was in the car, on a main road, we were all at risk It has been confirmed it’s the transmission. Insurance is aware. We were unaware of any problem, no lights on dash. Driving on a main road and the car just stopped working. We had to coast to a space place to stop. And then the car didn’t move forward or backwards.

The driver side rear door can not be opened. It appears the paneling of the door is caught on the frame, which prevents the operation of the door. This has been reported twice to the dealership, and so far they have ignored the request to inspect or fix it. In an emergency if needed passengers would not be able to exit through this door, which would put that at risk if the car were pinned on one side and the front too damaged to operate. Also the rear camera has failed and does not operate. This is the second camera to do so as the first was replaced under warranty a few years after purchasing the vehicle. If a child were behind the vehicle there would be no way to know looking over your shoulder, as you could only see them on camera. The only warning or indicator of the camera failure is a black screen with a message that you need to contact a service professional.

While driving the vehicle randomly het steering assist fault service required and goes immediately into limp mode. This is very dangerous and you need to try to pull over immediately, because the car loses power immediately. This is my teenage drivers car and she can no longer drive it. We are to scared she will get into an accident. Please make Ford do something with a recall for the steering assist issues in these escapes

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle the engine temperature gauge had increased to high and the message "engine overheating" had displayed before the vehicle began to shake and vibrate. The vehicle was towed to the local mechanic who diagnosed that the engine coolant had leaked into the engine cylinder one and that the engine was severely damaged and needed to be replaced. The local dealer was notified of the failure and confirmed the engine would need to replaced for the failure noted by the independent mechanic. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 25,000

The contact owns a 2014 Ford Escape. The contact stated that when idle for long durations the vehicle would pulse as if it wanted to turn off. The short pulses eventually turned into actual stalling. The vehicle would stall after the fuel was placed in the vehicle as well. The contact would have to restart the vehicle. While driving at various speeds the vehicle would display hesitation as if the fuel was not circulating properly and or the transmission was not shifting properly. A warning light had illuminated indicating sntact took the vehicle to the dealer who diagnosed that the fuel pump failed and needed to be replaced. The vehicle had not been repaired. The contact took the vehicle to another dealer where they were told that their failure was related to NHTSA Campaign Numbers: 15V005000 (Fuel System, Gasoline ) and 14V525000 Fuel System, Gasoline) however, their VIN was not included. The manufacturer was made aware of the failure and directed the contact to NHTSA. The approximate failure mileage was unknown.

The contact owns a 2014 Ford Escape. The contact stated that the rearview camera was intermittently inoperable. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that an unknown software needed to be updated; however, the vehicle was not repaired. The contact stated that the failure recurred and that the rearview camera was displaying the image upside down. The vehicle was then taken to Metro Ford, Inc. (2860 S Noland Rd, Independence, MO 64055), who confirmed the prior dealer's diagnosis of replacing the software. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed there was no recall on the VIN and was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 118,000.

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the coolant level warning light illuminated. The contact pulled over and checked the coolant level and noticed that there was coolant in the coolant reservoir. The contact stated that after resuming driving the coolant level warning light illuminated, and the vehicle stalled. The contact added more coolant and the vehicle started operating normally. The vehicle was taken to the dealer and the dealer stated that the water pump needed to be replaced. The vehicle was repaired, but the failure continued. The manufacturer was contacted, and the manufacturer stated that there was no recall on the vehicle for the failure. The failure mileage was 150,000.

The contact owns a 2014 Ford Escape. The contact stated while driving 40 MPH, the engine coolant level low and high temperate warning lights were illuminated with a message to pull over displayed. The contact pulled over safety. The contacted added more coolant and the vehicle started operating normally. The vehicle was taken to the dealer and the dealer stated that the cylinder head assembly needed to be replaced. The contact was also informed that the vehicle was already serviced under NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was contacted and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 122,664.

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the instrument panel cluster started to malfunction. Additionally, the contact stated that the audio panel, the radio, and the hands-free communication device failed to operate as designed. The dealer was notified of the failure and the contact was informed that the APIM may need to be repaired however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 97,000.

The contact’s mother owns a 2014 Ford Escape. The contact stated that while driving at approximately 5 MPH, the vehicle stalled. The vehicle was towed to a dealer where there was no cause for the failure determined. On another occasion, the contact stated that while driving 40 MPH, the vehicle stalled. The contact stated that the vehicle was pulled over to the side of the road. The contact stated that the failure had been reoccurring. The contact stated that the vehicle was towed to an independent mechanic where it was diagnosed with a cracked engine block. The vehicle was not repaired. The contact stated that the coolant temperature and engine warning lights were illuminated. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPAIRS OF THIS VEHICLE.

The contact owns a 2014 Ford Escape. The contact stated that while parked, the vehicle lost motive power. The vehicle was towed to the dealer, where they repaired the bushing shifter cable. The failure recurred and the steering wheel became stiff. Additionally, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact the steering wheel became stiff. Additionally, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact to side swiped another vehicle. A police report was filed. The vehicle was towed back to the dealer. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 21,000.

The contact owns a 2014 Ford Escape. The contact stated that the transmission was slipping between gears and making a grinding sound. The vehicle was taken to the dealer who diagnosed that the transmission had failed and needed be repaired or replaced. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the control module needed to be replaced. The manufacturer referred the contact to the NHTSA Hotline. The approximate failure mileage was 80,000.

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and steam was coming from the engine compartment. The contact stated that a fluid leak was seen underneath the vehicle while parked. The coolant reservoir was refilled. The vehicle was taken to a local dealer to be serviced under NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact made the mechanic aware of the failure, and the vehicle was diagnosed, and it was determined that the engine needed to be replaced because of coolant intrusion. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 81,830.

The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was parked, the passenger attempted to open the front passenger’s side door and after the door was unlocked, the outside door handle detached. The contact stated that the door latch was causing an issue with the inside passenger’s side door handle. The vehicle was previously repaired under recall. The contact stated that immediately after the first recall repair was performed the failure occurred. The vehicle was inspected by an independent mechanic and the contact was informed that the door latches needed to be replaced. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 105,000.

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact was informed by the dealer that a coolant sensor would be placed inside the vehicle to remedy the recall. Since the recall, the coolant warning light would frequently appear on the instrument panel. The contact was then informed by the dealer to frequently replenish the engine coolant, no further inspection on the vehicle was performed. The contact then took the vehicle to an independent mechanic where he was informed that coolant had leaked into the oil. The manufacturer was also notified of the failure and the contact was informed that he may be reimbursed for the cost of repair if the failure led to a recall. The vehicle was not repaired. The failure mileage was approximately 75,000.

I've been having rear suspension issues, due to the fact I just had to replace my rear shocks on my 2014 Ford Escape Titanium. I recently got my rear shocks replaced through Goodyear in Bartow, Fl. about 2-3 weeks ago & had to return to Goodyear again 3 different times in this month of February of 2023 to tighten up the rear passenger side. I'm told by mechanic techs at Goodyear that it appears I might be having "control bar" issues on this 2014 model & it being NOT the rear shocks after all. But I'm having to replace the front end with new struts as well. I feel it is neccessary to let anyone having the same issue with the suspension on my 2014 Ford escape needs to investigate this!

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the vehicle would not immediately accelerate while depressing the accelerator pedal. There was a clunking sound while shifting into gear. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 68,000.

UNKNOWN SSM 48397 SSM 48397 - 2013-2015 Fusion/MKZ/Escape/MKC - 1.6L GTDI, 1.5L GTDI, Or 2.0L GTDI With DTC P00C6, P0087, P008A, P008B, P018C, Or P018D - FLP Sensor Available Some 2013-2015 Fusion/MKZ/Escape/MKC with a 1.6L GTDI, 1.5L GTDI, or 2.0L GTDI may exhibit a lack of power, loss of power, or stall when placed in gear with DTCs P00C6, P0087, P008A, P008B, P018C, or P018D. If normal diagnosis leads to a biased or failed Fuel Low Pressure (FLP) sensor, the sensor is available without the need to order the entire fuel line assembly. The FLP sensor, located on the fuel supply line to the high pressure pump, provides the low side fuel pressure input to the PCM so the Fuel Driver Module can be controlled accordingly. The FLP PID can be viewed in the Datalogger and then compared to a manual pressure gauge per pinpoint test HC in the PCED to validate the sensor is working properly. The Fusion/MKZ catalog has been updated to show the sensor availability.

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was jerking occasionally while shifting gears. The failure occurred while driving at various speeds. The failure occurred approximately 10 times within 6 years. There was no warning light illuminated. The contact had the vehicle towed to the dealer and was informed that the transmission failed due to a fractured and detached torque converter. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

Received a message on dashboard about a steering assist fault all of a sudden. The steering wheel is hard to move.

Car was in perfectly good condition around 75,000 miles. but the power steering gave out in the middle of driving on the highway. I first noticed it becoming a bit harder to turn the wheel but within an hour it became almost impossible to turn. Was charged $2,500 to fix since I was told it was an electrical problem. I did get a notification on the dashboard that there was a "power steering assist failure" or "steering fault."

This is ongoing issue that Ford is aware of, has been addresses by previous recall related to thermostat sensor. However this does not fix the issue that the car over heats loses all coolant automatically shuts down when driving. This car has been been serviced beginning in 2019 to now with the same problem. Yes all receipts, mileage diagnosis etc have been maintained. I have had hoses replaced 3 times am now on the 4th time (Just 6 weeks later). Car overheated on I294 tristate had to be towed 30 miles December 2022. Currently have my 2nd open case with FORD as they know the ECO boost is a major cause and are facing several class action lawsuits they disregard the fact that someone will be killed by their irresponsible disregard of the known problem. Well into the thousands to address a bandaid and not fix the root cause of the engine/hose/coolant overheating problems

The contact owns a 2014 Ford Escape. The contact stated that the engine was misfiring. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who replaced the spark plugs. The vehicle was repaired but the failure persisted. The contact called an independent mechanic and was informed that the fuel injector was faulty. The contact added fuel injector cleaner, but the failure persisted. The vehicle was taken to the local dealer where it was determined that antifreeze was leaking into the cylinder, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified about the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 78,000.

I was driving on I95 southbound with my 3.5 month old daughter when my cars engine failed, my brakes and acceleration failed, and my car started being engulfed in smoke. I had to veer off of I95 as far as I could with my breaks or gas working. Within 2 minutes my car was in complete flames. I was able to get my daughter and I out in time but everything in the car was demolished. Ford has refused to reimburse for any value of the car as well as any value of the items that were in the car. The value of the items in the car totaled more than $5,000. My husband and I were forced to sell our other car in order to afford to buy a new car. Both of our cars were paid off.

The contact's girlfriend owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the brake pedal was firm while being depressed. The contact had to apply pressure to the brake pedal to stop the vehicle. Additionally, the instrument cluster was inoperable with a blank display. The contact related the instrument cluster failure to NHTSA Campaign Number: 15V406000 (Electrical System) however, the VIN was not included in the recall. The vehicle was taken to an independent mechanic, who diagnosed that the brake master cylinder was leaking fluid and that the brake booster needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

The gear shifter bushing separated from the transmission and would not engage the transmission. The car, luckily, was in Park. There was a previous recall in 2018 that supposedly fixed this problem, but I now have the car at Ford trying to get the issue resolved. It appears this same problem is being discovered on later model Ford Escapes and other models. Here's an excerpt of the recall from the Ford site: DEARBORN, Mich., July 18, 2018 – Ford is issuing two safety recalls in North America. Details are: Select 2013-16 model year Ford Fusion and 2013-14 Ford Escape vehicles to replace shifter cable bushings. Ford is issuing a safety recall in North America for approximately 550,000 2013-16 model year Ford Fusion and 2013-14 Ford Escape vehicles to replace shifter cable bushings. On affected vehicles, the bushing that attaches the shifter cable to the transmission may detach from the transmission. A degraded shifter cable bushing that detaches from the transmission may allow the transmission to be in a gear state different than the gear shift position selected by the driver. The condition could allow the driver to move the shift lever to “Park” and remove the ignition key, while the transmission may not be in “Park,” with no warning message or audible chime. If the parking brake is not applied, a degraded shifter cable bushing that detaches from the transmission could result in unintended vehicle movement, increasing the risk of injury or crash.

Wife was driving car and just stopped going up a hill. Car was on and transmission was in drive, but when she pressed accelerator, it would Rev up but not go anywhere. Had to be towed home. This is an ongoing problem with the transmission in these models. I have no idea why there has been no recall. This is extremely dangerous. Please make Ford recall these transmissions. They are already being sued for the same transmissions in other vehicles. Thank you

The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, there was significant white smoke coming out of the exhaust pipe. Additionally, the message "Engine Power Reduced" was displayed. The contact pulled into a gas station and verified that the engine oil and coolant level were normal; however, the failure reoccurred while driving. The vehicle was taken to the dealer, where it was diagnosed that the cylinder head gasket was leaking coolant into the engine. Additionally, the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) since the VIN was not included. The failure mileage was approximately 110,000.

Fumes from Car inside cabin Why is this not a recall This is not the only model doing this This needs to be addressed

The contact owns a 2014 Ford Escape. The contact stated that while starting the vehicle, the gear shifter was hard to shift. The contact stated that while driving at various speeds, the transmission was slipping out of gear. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer however, the cause of the failure was not diagnosed. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) the vehicle was taken to the dealer for the recall repair however, the dealer informed her that the vehicle was not included in the recall. The manufacturer was not notified of the issue. The failure mileage was unknown.

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, after shifting the vehicle into drive, the engine started to overheat and went into LIMP Mode. The check engine warning light and the low coolant warning light were both illuminated. The contact took the vehicle to a certified mechanic who stated that the exhaust from the coolant was getting into the engine, causing a fracture in the head gasket. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 56,000.

The back-up camera has been out on my 2014 Ford Escape Titanium for years. I am constantly told by the dealership that it needs a software update and that it is a couple hundred dollars to do this. This is absurd to me that software updates are needed for backup cameras to continue to work properly AND that the consumer should be expected to pay for this. I do feel this is a safety issue, as since cameras have been placed on some vehicles years ago, people have grown accustom to using them. They are a huge safety factor in crowded, busy parking lots from my perspective. The backup cameras are also a GREAT safety feature for young, inexperienced drivers. It is my understanding that at this time, some of the NEWER Ford models currently have an issue with backup cameras NOT working and there has been a recall issued to correct it. How is this fair to consumers who have older Ford models or different Ford models but are experiencing the SAME issues as it pertains to back-up cameras not functioning properly and are told they need to pay out of pocket for the software update? I am writing a letter to Ford & I have also provided feedback over the phone to them and been given a case number. Windows does not charge me for software updates on my computer, nor does my cell phone carrier charge me for updates on my phone. It should be a cost of doing business if cameras are going to be offered as a feature on vehicles.

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled after coming to a stop. The contact was able to restart the vehicle; however, the failure recurred. Additionally, the vehicle stalled after refueling. The vehicle was taken to an independent mechanic, who retrieved the error code: P0456 (Evaporative Emission Control System Leak). The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 14V525000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 86,000.

The contact owns a 2014 Ford Escape. The contact stated that the back-up camera failed to operate as needed. The vehicle was taken to the dealer and the infotainment system was replaced; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

The motor blew out on e-way at 70 miles hour in middle lane and was stuck there almost getting hit for over hour this is second 1.6 ecobosst motor thats been put in from ford first blew out at 32000 miles this one has 61000 miles both times regular oil changes on time and never ran low very dangerous for this to happen twice already

The back up camera work”sometime doesn’t work. When it will not work it will all the sudden go black screen, or reverse the image on the screen (Everything is upside down) or will go black with glitching lines.

Extremely dangerous: car is stalling while driving. Typically, this issue occurs when starting my vehicle and pulling out into the road. Majority of the time this has occurred in smaller/neighborhood streets without much traffic. However, there have been a few times this has occurred when pulling out into traffic, or worse: trying to make a left and being stuck in on-coming traffic. This issue has been on-going for over a year (date of the first occurrence reported below), but is very intermittently occurring. I have taken my vehicle into a mechanic and Ford certified dealership, and no codes show up. I’ve left my car with the dealership to attempt to recreate the issue, and they’ve been unable to. This has occurred at least 50 times by now. I’ve found plenty of forums of reports of the same issue occurring. One reference with hundreds of comments of people searching for answers how to fix the issue: https://www.fordescape.org/threads/engine-stalling-or-cutting-out-while-driving.22274/ Luckily, I have been fortunate to not have had an accident occur because of this malfunction…yet. There has never been a recall for this issue, and Ford should be held accountable. This is a very dangerous hazard!

Steering assist fault: Service requied light came on. Steering wheel hard to turn. Steering wheel system is electrical and cannot use power steering fluid to receitfy the problem. Towed vehicle to nearest Ford dealership to repair the issue. Diagnostic test ($170) is being conducted to determine the issue. I research the internet and most complainents indicated the steering rack need to be replaced. Cost range, very costly. The contact has stated that their vehicle is not included in the recall because it only includes MY 2013 Ford Escapes. The diagnostic test determined that a new power steering rack was needed but the part was on backorder. No assistance from Ford has been offered.

The contact owns a 2014 Ford Escape. The contact stated that upon turning off the vehicle, she noticed that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into cylinder #3, and the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 54,000.

The vehicle stop while driving I took it to the dealership they can’t figure out the problem this vehicle is very dangerous

The contact owns a 2014 Ford Escape. The contact stated that after starting the vehicle and shifting from the park, the transmission shifter became stuck and could not be moved. The contact stated that the failure occurred after shifting to drive(D) and reverse(R). The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 140,000.