2014 Ford Escape complaints

The contact owns a 2014 Ford Escape. The contact stated that while stopped at a red light, the message that the engine was overheating was displayed. The contact pulled over and shut off the vehicle to allow the engine to cool down. After waiting several hours, the contact attempted to add coolant to the coolant reservoir; however, the coolant immediately leaked out of the vehicle. Due to the failure, the vehicle was towed to an independent mechanic where a coolant leak failure was confirmed. Upon investigation, the contact discovered NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) which she linked to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the recall. The vehicle remained in the possession of the mechanic unrepaired. The failure mileage was approximately 100,000.

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, there was white smoke coming from underneath the hood of the vehicle, and the vehicle would not properly accelerate while depressing the accelerator pedal. The check engine light warning light illuminated, and the low coolant message was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 30,000.

I own a 2014 Ford escape and with 100,000 miles the transmission give up and start skipping this transmission very expensive on the ford cars therefore, no longer purchase another Ford The repair was $5000

Engine Coolant leak that causes over heating in car.

When driving vehicle on highway it slows down then have to push on gas pedal to exelarate like it sputters then shuts off. Dashboard says Engine Failure park vehicle immediately very frustrating!! I’m about to file a lawsuit if this doesn’t get taken care of!

The Escape in question has a reoccurring issue with the canister purge valve causing gas tank burping and rough engine idle. Mechanic replaced said item a couple of years ago and the problem has reoccured. There is a recall for a Ford Focus with the same year as This Ford Escape 2014. Should not this vehicle be repaired in the same manner by the dealer as the Ford Focus Recall? My mechanic also noted there is a TSB for this Ford Escape 2014 acknowledging Ford has updated the parts for repair to solve the know canister purge valve issue. Replacing the parts for a second time seems unfair and costing twice as much to resolve the same issue with an updated part. Frustrated 🥴 Update: Since composing the above information the cars condition has become more in need of repair. The 2014 Ford Escape is idling rougher, the gas tank flapper is burping while the car is running and the car is randomly stalling. These conditions correlate with a current safety recall for the Ford Focus of the same year 2014.

In March 2022, my ford escape transmission went out due to torque converter. It just broke down without any indict light warning. I paid almost 6K to have it replaced include all transmission programming, controller. In May 2023 and June 2023, my ford escape just quit for no reason without any warning. I tried to start it up, the dashboard of red battery and red oil light came on. I was stuck in traffic for over 4 hours with this problem. It put me in critical risk being injured or killed since I am deaf. It just shut off completely without any noise or foul smelling or any warning. I brought it to several shop for this problem and they found no problem. They are clueless. They tried to blame on transmission. I refuse to pay 6-7K for transmission again. Ford need to step up and own up their problem, and correct the problem.

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle hesitated and started sputtering. The check engine warning light started flashing then remained illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was currently at the independent mechanic. An undisclosed dealer and the manufacturer were notified of the failure, but no further assistance was provided. The failure mileage was approximately 55,000.

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was consuming an abnormal amount of coolant. The vehicle was taken to the dealer to be serviced. The vehicle was diagnosed with coolant intrusion into the cylinders; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 140,000.

Powering steering assist fault. Loss of steering and car went into limp mode and needed to try to pull over immediately. I have reported this issue several. Times. Ford has not been able to fix this issue. This car is not safe to drive. Please hold Ford accountable before someone gets severely injured or dies in a car crash from this known problem with the steering issues.

The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, the vehicle started jerking and failed to accelerate as needed. There were several unknown warning lights illuminated. The contact was able to pull over on the side of the road and had the vehicle towed. The vehicle was diagnosed by an independent mechanic and the contact was informed that the transmission needed to be replaced. The contact was referred to the NHTSA Hotline to check for recalls on the vehicle. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle was running rough. The contact stated that the engine had misfired. The engine warning light was illuminated. The contact stated that the coolant level was low. The vehicle was taken to an independent mechanic who topped off the coolant. The contact also received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate mileage at the time of the failure was 45,000. Parts distribution disconnect.

2014 Ford Escape titanium that has been having issues with coolant leaks and overheating. The first instance was in Dec 2022. The vehicle stalled while it was being driven at about 25-30 mph. The vehicle said that the coolant levels were low and the cars Engine heat level shot up. Checked the coolant level and it was full as I recently changed the oil and topped everything off. I towed it to Cortese Ford dealership in Henrietta and a appointment was set for about 4 days later. They said the issue was that the car was leaking coolant somewhere but they can’t find where, so our options were A.) use a pump process where they would pump air into the coolant system and see where the leak is or B.) reroute the entire coolant system and see if that resolves the issue. So I went with option B because it was the cheaper option and it costed about $996 dallors. About 3 months later the same issue occurred, car stalled, engines heat gage shot up but this time the coolant level was low even after a top off. I added coolant and the car came back but I still called Cortese to see if there was a bigger issue. Appoint was set for 5 days later and we took it there. They came back and said the issue was that one of the main heater hose was cracked and was leaking coolant, and that costed another $1000 to fix. Finally last Thursday, the car wouldn’t start up, the dashboard was saying the cars Engine was overheating and couldn’t be started. So I waited an hour later and tried to start it again,

May 31.2023 I was involved in an accident your left front wheel Castor and wheel . Separated from vehicle. Causing me to crash into a light pole.in the east bound lane when I was going west bound on Franklin rd in Boise id Knocking me unconscious idaho state police made report. Before accident left front wheel pulled left when braking gave car gas car pull right last thing I remember. EMT took Alfonso's hospital. As investigate because I was almost killed lucky I survive.

Turned in the ignition. I heard air coming from the brake when i turned on the car. I then could feel resistance when pushing the brake after pushing to the floor. Brake booster fixed once and after a month. The air sound started again when not pressing the brake. I had to use my emergency brake to drive home from work.

Unknown- I purchased my Car in 2021 and I’ve had ongoing transmission issues since I purchased it. As of now the issues have gotten worse. I had the transmission recall repair done, but it did not fix the jerking way my car was driving. The repairs keep getting more costly and I don’t believe there’s an actual fix, but rather that this vehicle was sold with a faulty transmission. As of now I can’t drive my vehicle because last month there was a fire under my hood and it’s totally unsafe for me and my family to be in. Ford won’t take any responsibility but they’ve already had to buy back vehicles for settling them with bad transmissions. This is not new for them.

My daughter was backing out of driveway and said the steering was difficult to turn and felt locked. The steering assist fault came up on screen. She parked car and didn’t drive. My husband tried backing out of driveway as well and said the steering was hard to turn. He then put it in park and tried again and it drove fine.

On May 27, 2023, I took my Ford Escape SE to dealership for service (mileage: 99742). I had Works Synthetic Oil Change, Mutli-point inspection, rotation of tires, coolant system cleaning, brake systems fluid exchange, spark plugs replaced, air filter replaced. Diagnostic for A/C. Total cost: $1005.90. Results from service: (1) Emergency flasher or hazard light button does not work. $199.95 Diagnostic fee to repair flasher/hazard light button. Due to cost of Diagnostic fee, repair to Emergency flasher or hazard light button was not conducted. (2) AC not working. Diagnostic Fee $199.95. AC leakage. Repair parts, YN*19* Refrigera10009G and BV6Z*19850*B Evaporato22105B cost $486.96 and labor fee 2150.00 + tax $171.40. Total Cost: $2808.36. Due to total cost, repair to AC was not conducted. (3) When replacing the spark plugs, oil was found in the valleys of the spark plugs. Unsure if the valve cover or something else that pertains to it is damaged or some other type of issues. Due to cost of diagnostic test ($199.00), service was not conduct.

The contact owns a 2014 Ford Escape. The contact stated that after driving, there was an abnormal knocking sound detected. The contact became aware that the lug nuts were loosened. While driving at an unknown speed, the wheel detached. The contact stated that the studs had sheared off. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the wheel bearings needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted or informed of the failure. The failure mileage was unknown.

The contact’s mother owns a 2014 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V413000 (Power Train) however, the contact stated that upon taking the vehicle for the recall repair, while driving at an undisclosed speed, the speedometer failed to display an accurate reading and remained at 0. Several unknown warning lights started flashing. The contact then stated that the electrical system started to malfunction, and the warning lights remained illuminated. The contact stated that he veered off the road to park the vehicle and then had the vehicle towed to an independent mechanic to be diagnosed. The contact was informed by the mechanic that the diagnostic result indicated several unknown failures, and it was suggested that the vehicle be taken to the dealer for assistance. The vehicle was towed to the dealer where it was diagnosed that the ABS, the ABS module, and the battery voltage had failed. The vehicle had not yet been repaired and remained with the dealer. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 53,000.

To: HTSA: We believe that our 2014 Ford Escape motor vehicle has a mechanical defect that caused it to catch fire while driving on the highway with our family inside. We are alive because another driver reported the fire in the car and we stopped and got out at the exact time before the car burned to the ground. We have a 22S43 Safety Campaign Notice for that vehicle. We are notifying you of what happened because we understand that the reason the vehicle caught fire was due to a mechanical malfunction that caused that horrible and shocking event, putting life safety at risk. So far we have not had support from anyone. We have lost our property and risked our lives by being the user of a defective Ford vehicle that placed our lives at imminent risk of death. The incident occurred on 04/02/2023 on street 2 km 203.1 Guayanilla Puerto Rico. I request your prompt attention in this matter so that you can investigate what is related to safety and the damage that caused this fire to burn the vehicle.

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 70 MPH, the vehicle experienced a loss of power steering with the power steering assist fault warning light illuminated. The contact stated that he was able to continue driving; however, the steering wheel was difficult to turn. The vehicle was taken to a local dealer, where it was diagnosed that the steering rack assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 56,000.

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was shifted into reverse, the rearview camera flipped upside down and displayed a distorted image. The contact stated that a message displayed on the screen "Unavailable". The vehicle was taken to the dealer where it was diagnosed; however, the contact was unsure what needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and transferred to the NHTSA Hotline. The failure mileage was approximately 74,000.

Back up camera at times is showing upside down view, sometime squiggle lines, and sometime a message that reads camera not available. I have become used to using the camera and rely on it for backing up in in parking lots and such. I grew up using the mirrors and can still do that but the camera give extra security. My vehicle has about 78,000.00 , the camera should not be acting up. I have taken it to the local dealer and got a large quote to replace it. I did see on the news last night about a recall on this issue, but my year model was not included. This started about eight months ago. I had no idea I could file a complaint until today after calling Ford directly and being transferred to National Highway Safety Division. I am always available if someone want to inspect my vehicle. I don't drive much, as you can tell a 2014 with 78,000 miles, but when I do i like to feel like I can rely on the safety features of my vehicle.,

The contact owns a 2014 Ford Escape. The contact stated while attempting to adjust the front driver’s side seat recliner, the electronic seat back recliner continued to move forward and failed to stop. The contact stated that the seat could not be readjusted, leaving the driver in an uncomfortable position while driving. The contact stated that the failure had occurred on several occasions after starting the vehicle and while driving. The vehicle was taken to the local dealer who diagnosed that the electronic seat back recliner mechanism had malfunctioned and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 72,000.

I would like to voice concern about the 2 pc lugnuts that Ford places on vehicles.They are not good & after doing some research & talking with other Suppliers and Companies regarding this matter, it is my understanding this is an ongoing issue that Ford continues to ignore. This is not safe. My tire had a slow leak in it. I took it to a local Tire shop who advised the Tire could not be fixed because the tear was in the sidewall. They also advised the lugnuts were swollen & in terrible condition & then went on to show me the lugnuts & educate me on the design that Ford has. The reason for the terrible condition is likely because the nuts have to be beaten off unless the work is done at Ford, as they have special tooling & capabilities to deal with the nut. He also advised, instead of recalling, Ford opted to come out with a special tool or tooling that is specific to only their Dealers. Not ok. Not all people want to use Ford for their tire needs. Nobody should ever take one opinion at face value. I went to another local tire shop to make sure the info I was given about my tire AND the lugnuts was correct. However, when I went, I made no mention that I already had the first opinion, nor did I share any of the info with the 2nd Company. Same information was repeated to me, both about the lugnuts & my tire. Very concerning on the lug nuts & I now believe this to be accurate. This place felt so bad for me & for the condition the nuts were in, that they put gently used ones on 1 o

Amongst SEVERAL problems with this vehicle, it often slips out of gear while driving. Which has caused me to have to stop in the middle of the lane. It has had multiple mega fuses go out. It will often say “power steering fault” and then the message will go away. I am genuinely scared to drive this vehicle because I never know when the power system is going to go out. I have always stayed up to date on maintenance and it has less than 90k on miles. I do not understand why this has not been pulled off the market. It seems like all the escapes before mine were pulled for the same issues.

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 30 MPH, a message indicating that the coolant level was low was displayed. The check engine warning light was illuminated. The contact stated that she had been adding coolant to the vehicle weekly; however, the failure persisted. Additionally, the contact stated that the vehicle failed to start after several attempts. The contact was able to restart the vehicle; however, the failure recurred intermittently. The vehicle was taken to the dealer, where a heater hose was installed; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that there was coolant intrusion in cylinder #3 and the pistons. The dealer diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA Hotline for assistance. The failure mileage was unknown.

While driving down the road a warning pops up on the dash that says "High Engine Temperatures. Please Stop Safely" Had to have the car towed because it got stuck in Limp Mode and would not drive. Had the codes read and it comes up with code P1299 which says Cylinder Head Overtemperature Protection Active. Car stays in Limp Mode and is undriveable until code is cleared with a code reader. Happens several times over and over again within a 30 minute drive.

Anytime car is shifted out of Park or into Reverse, it pops up with a message on the dash saying the Parking Collision isnt working and the back up camera doesnt come on and the backup sensors no longer work either.

While driving 30 minutes home from work, High Engine Temperature Warning popped up and stuck car in Limp Mode 20+ times. Had to use a Code Reader to clear the code P1299 that says Cylinder Head Overtemperature Protection Active in order to get car to drive home. Meanwhile it was leaking coolant, car went thru 1.5 gallons of coolant during that time frame.

Steering assist failure

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated, with the engine overheated message displayed. The contact pulled over, and the vehicle was towed to an independent mechanic, who determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer confirmed that there was no recall associated with the VIN and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 65,000.

Swollen lug nuts reported at 19,100 miles.

While driving down the road my Ford escape lost most of its power while still in drive and running (was running at roughly 6000-7000rpms but going no faster than 15 MPH, when after about a mile of this it completely died, lost any ability to brake or steer, then the engine started smoking very bad and within seconds we saw flames coming up onto the windshield from under the hood. within about 10 minutes the entire car was engulfed in flames and totally destroyed/melted/burned.

The contact owns a 2014 Ford Escape. The contact stated his daughter-in-law received notification of NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages). The contact stated she took the vehicle to the local dealer and had the recall remedy performed. The contact stated that the rear passenger’s side door opened independently. The contact called the local dealer and was informed to take the vehicle to a closer dealer in his area. The contact took the vehicle to a second local dealer; Champion Ford Edinboro (11941 Edinboro Rd, Edinboro, PA 16412: (814) 734-1616), where it was diagnosed with needing the rear passenger’s side door latch to be replaced; however, the dealer had not received authorization from manufacturer to service the vehicle under NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that the recall repair had been completed back in 2017. The failure mileage was approximately 50,000.

On numerous ocassions recently the power steering has become disabled and/or unresponsive i am getting a steering assist light when it happens it is intermittent and i fear it will occur at high speed resulting in injury or death

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was stationary, she became aware of a coolant leak. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the coolant bypass valve to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass valve to be replaced a second time. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass hoses to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass hoses to be replaced for a second time. The vehicle was repaired but continued to experience the failure. The contact towed the vehicle to another independent mechanic, where it was diagnosed with needing the coolant bypass radiator hose and the coolant reservoir to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the first independent mechanic, where it was diagnosed with needing the coolant temperature sensor and the water outlet to be replaced. The vehicle was not repaired. A dealer was not contacted. The

I pulled into the parking lot of my employment. I put my vehicle in park. I went to turn the vehicle off and when I did the dash light came on saying it was not in park. It stated that it was in S. I do not use sport mode. I then called the local dealership. I learned it was a recall on the shifter bushing. They called a tow truck who came out and picked it up. The tow driver stated it was in fact the bushing was damaged/missing. He manually put it in the gears so that he could load it and took it to the dealership. They fixed the recall and are waiting to hear if the tow fee is covered under the recall so that I can go pick it up.

Transmission failure. Problem confirmed by dealer and two other certified mechanics, in 2022 and 2023. No warning lights or messages given on dashboard. Technicians found codes when vehicle was scanned. Problem only become noticeable when driving vehicle by then it was to late. Transmission would not shift properly coming to stops and trying to accelerate after stops or very minimal speed slowing or accelerating. This occurred on interstate and local driving. First occurrence was December of 2021at around 68,000 to 70,000 miles. Had transmission repaired and was told by mechanic they were problematic and it was a design flaw. Dealer admitted to problematic issue also. Second occurrence was March of 2023 with 77,000. I am currently trying to decide what to do. It is currently available for inspection. I made a formal complaint against Ford to the BBB in 2021 about this issue and they would not offer any assistance. I will make another complaint as of April 2023. I will no longer buy any Ford products.

The vehicle will get a steering assist fault message and go into limp mode immediately giving you no time to pull to the side of the road. Please make ford do something about the steering issues on these vehicles. These escapes are too dangerous to drive.

The low coolant warning light came on a few times, top off coolant and took car to dealer for service and diagnosis. The service performed test and did not find leaks or damage. After a few times with not findings the engine light came on while driving and the vehicle had misfire. Contacted the dealer and the vehicle was diagnosed with coolant into the engine cylinders witch caused the misfire. According to service the engine has to be replaced and the car is not drivable. Based on research, this is a problem many costumers had to deal with.

2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 17V-209. THE CONSUMER STATED WHILE DRIVING AN 1.5 HOURS TO THE BEACH BACK AND FORTH THE VEHICLE STOPPED ACCELERATING AND THE VEHICLE TO A FORD DEALERSHIP. THE MECHANIC STATED THE ENTIRE ENGINE HAD TO BE REPLACED DUE TO A CRACKED ENGINE AND OVERHEATING.

The contact owns a 2014 Ford Escape. The contact stated that on multiple occasions while driving approximately 20 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was veered to the side of the road and was able to restart after several attempts; however, on two separate occasions the vehicle failed to restart. The vehicle was taken to an independent mechanic but there was no failure found. The vehicle was then towed to a dealer where there was no failure found. The vehicle was not repaired. The contact believed that the vehicle was included in NHTSA Campaign Number: 14V525000 (Fuel System, Gasoline) and 15V005000 (Fuel System, Gasoline); however, the VIN was not included. The failure mileage was approximately 68,000.

It seems like my transmission kicked out on me in the middle of a busy intersection. Now my car is stuck at work while I figure out where to take it and how to pay for transmission repairs.

The contact owns a 2014 Ford Escape. The contact stated that while the transmission was shifted into drive(D) or reverse(R), the vehicle was shaking. No warning light was illuminated. The vehicle was taken to an independent mechanic; however, no error codes were retrieved. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

The contact owns a 2014 Ford Escape. The contact stated while exiting a parking lot, the vehicle started overheating with the check engine warning light illuminated. The vehicle was towed to the dealer and the dealer stated that coolant was leaking into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) and referred the contact to the NHTSA Hotline. The failure mileage was 86,000.

2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO TRANSMISSION ISSUES.

I see there was a previous recall on the ford smaller eco boost engines. I am having the same issues with coolant leaks and head gasket. Not only me but hundreds of other owners have having the same exact issue of coolant leaking and head gasket going bad.

Car is burning and leaking coolant dude to faulty head gasket and engine over heating. Engine also stalls out when slowing down and shuts off. I see multiple people are having the same issues. This has been a on going thing I took it to the shop to have coolant leak fixed and it still has reoccurred.