2013 Ford Escape complaints

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number 16V643000 (Latches, Locks, Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. Part distribution disconnect.

We had several instances where the Steering Assist Fault Service Required warning message would come on when the vehicle was started, and this resulted in a loss of power steering. When the vehicle was turned off and restarted, the power steering would come back on. We took the car to the Ford dealership and they confirmed that there was a Control Module internal electrical failure (PSCM) and they recommended the power steering system be replaced at our expense. The repair bill was $2550.16. The loss of power steering in a vehicle is a critical safety issue, as it could result in an accident.

The car is loosing cooling fluid. I need to fill every weeks at least or every couple days in the hot days

Just bought this car from a Ford dealership back in Nov 2022 , in the past 3 weeks I've put in over $2000 in repairs and now it may need a new engine, there cracks running all through and leaks coming from oil pan and gasket. And turbo is bad ...... Which is gonna cost over 5000 to fix .... I've been seeing a lot of complaints on the engine of this model. Ford won't help , telling me there's nothing they can do. Clearly this make has engine problems and needs to be recalled. As I speak my car is just sitting at the dealership cause I cant afford to pay for a new engine , and why so it will go out again???? The repairs cost more than the car .I'm a single mother that relies on my car to get to work so I can support my family without my car I'm at risk of losing my job. Why isn't Ford taking this seriously? Car has been in the shop basically since April 5 2023 and still there

I own a 2013 Ford Escape with EcoBoost. I bought it used about 6 years ago and it has been problematic from the start. First the engine coolant and engine light kept coming on with no noticeable leak, had it checked at Auto Zone was told it was the engine coolant bypass valve, had it replaced. The vehicle has run hot twice causing the engine to shut down on me, once on my way to work and once when taking my son to the Doctor. Continued to have the same issue with coolant, had to get the water pump replaced at the dealership last May. The engine coolant warning light started reappearing with leakage issues again and the vehicle began losing power and cutting off about 2 months ago. I took it back to the dealership and all they could find was a valve cover gasket leak. They stated that the oil from the valve cover gasket may be leaking onto other components and causing the car to cut off. They repaired that for a whopping $1150. The car started cutting off on me again about a month after that repair so it is currently at the dealership where they're telling me that the Turbocharger wastegate solenoid valve needs to be replaced for $950 and if that doesn't solve the problem then I will need to replace the engine. Ford should be ashamed! This vehicle should be part of the many recalls regarding these same type issues as I have read. I called Ford customer service, all they did was run the VIN which the dealership and I have done many times, told me that my vehicle did not qualify

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the coolant low warning light illuminated. The contact stated that she refilled the coolant reservoir; however, the coolant low and the check engine warning lights illuminated. The vehicle was taken to the Auto Zone and was diagnosed with a cylinder misfire. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket failed to seal properly letting coolant into the combustion chamber causing misfire to the engine and the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 139,000.

Ford two-piece lug nuts distort during installation/removal as a result of regular vehicle servicing, tire replacement or rotation, brake maintenance, and other maintenance requiring removal of tires. “Swollen” lug nuts with Ford vehicles is a well known safety issue. Many service outlets, including dealers refuse to service tires due to lug nut issues. Due to this issue, it is impossible to determine if appropriate torque requirements are met during installation. This may result in broken lugs, improperly torqued nuts, stranded drivers on major roadways causing traffic hazards, or complete failure resulting in vehicle crash. This is a safety critical issue that should be addressed by FoMoCo, and not be a cost burden passed on to the consumer. Please take necessary steps to enact a recall campaign for these improperly designed two-piece lug nuts.

Fords recall 22V413000 was not repaired the shifter thing cause me to send my car into the unknown hands of two different texas dealerships after the 1st dealerships service on that recall ford sent me a letter stating after a quality assessment they were not sure the tech completed the job they were billed for and ask me to take it to a dealer to have it checked for that issue and was told I needed a new alternator less than 30 day later while driving the car quit shifting correctly would not shift into reverse. Transmission fault service soon lite up and the same second dealership told me the transmission clutch had burned up and it would cost me $ 5,700.00 to replace it with a new transmission. Now I’m totally without transportation

Steering assist fault in motor. Ability to steer vehicle went out while driving. This occured without warning while driving on the road in traffic.

When turning right my steering locked up randomly. It felt like resistance when turning but then would suddenly break free and turn. It didn’t do it again so far. If there was a car there I would have hit them.

The contact owns a 2013 Ford Escape. The contact stated that upon taking the vehicle for routine maintenance, she was informed by the technician that the coolant overflow bottle was low. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The vehicle was taken to the dealer where it was diagnosed; however, the failure could not be duplicated. The contact was informed that the VIN was previously included in an unknown coolant leak recall and the vehicle was repaired under the recall. The vehicle did not receive a second repair. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 94,000.

Steering assist light comes on when I turn vehicle on without warning. It makes it very hard to turn the wheel when it comes on. The light turns off when I restart the vehicle, but comes on again 24-32 hours later. It has not been inspected. There were no warning lamps or messages, or symptoms of the problem appeared 04-17-23

My wife and I own a 2013 Ford Escape SE that developed a "Steering Assist Failure" error message on the dashboard. This failure causes the power steering to drop and the steering wheel has to be manually turned. When she drove it, she didn''t know what to do, so she drove it a few blocks to our house and told me about what happened. When I drove it and that happened to me, I put the vehicle back in park and shut the engine off for about 10 seconds. When I turned it back on, the error message went away and I was able to use the power steering without any problems.

The contact owns a 2013 Ford Escape. The contact stated that after the dealer had completed an unknown recall on the vehicle, a message indicating that the engine was overheating was displayed. The vehicle was towed back to the dealer, where an unknown repair was completed; however, the failure reoccurred. Additionally, the message "Low Coolant" was displayed. The contact stated that she had been adding coolant to the vehicle every month. The vehicle was taken back to the dealer several times, and unknown repairs were completed; however, the failure reoccurred. The dealer diagnosed that the water pump needed to be replaced. The vehicle was then taken to an independent mechanic, where the water pump, several coolant system hoses and clamps were replaced; however, the failure persisted. The independent mechanic diagnosed that there was a coolant leak, but the source of the leak was not determined. The contact stated that the failure had been reoccurring increasingly, and she had been adding coolant to the vehicle every week. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 15,000.

Praise God no incident at this time. But I've had a Ford mechanic look at the codes my Escape is giving, has seen how it drives and told me the CVP is stuck. This is the exact same issue as for the Fuel Tank Deformation recall Ford currently has out. Because I could not afford the repair I'm driving on a wing and a prayer. But now I see that my vehicle should be included in that recall and doing what I can to make that known and heard.

In 2019 Ford replaced my "entire fuel line" due to a recall. Yesterday I found out why my car started to smell like gas, there's a pinhole size leak in my fuel line. Mechanic said it's not rubbing on anything and it's protected by the undercover piece and there would be no way for flying debri or anything to damage it. How did the recalled fuel line last longer than the replacement fuel line?!

The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the “Engine Power Reduced” message was displayed and the vehicle started to jerk and run rough. The check engine warning light was illuminated. The contact pulled over and restarted the vehicle. The contact stated that the vehicle had to be restarted several times before the vehicle regained normal operation. The vehicle was taken to the dealer and the contact was informed that the VIN was not included in NHTSA Campaign Number: 14V495000 (Electrical System) The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 62,137.

The contact's daughter owns a 2013 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, who informed the contact that the steering gear box needed to be replaced. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 97,000.

Well I went to start my car after getting gas and it would not start after a few mins it started , but it was trying to lunge forward even though it was in park , after I finally got it going went home and the whole time I smelled gas in my car ? Then I pulled in my driveway and the check engine light was on , had my brother in law do a digital scan on my car and it had PO456 evaporated emissions leak, I don't understand why , I'm scared to drive it now because I don't want to have the cab fill up with gas smell in my car and it's bad for me and my kids

I had a fuel line recall on my vehicle a few years ago but didn't get the notice until my car almost caught fire. The recall melted some coolant components that were replaced free of charge when they replaced the "entire fuel line". Now my car has constant coolant problems, heat and air problems, and suddenly (just started yesterday) it smells of raw gasoline in the cabin of the car and some on the outside of the car near the front. No visible leaks can be seen under the car(coolant or gas). Please help.

The contact owns a 2013 Ford Escape. The contact stated that on various occasions, she noticed that the coolant level was low but had not seen a fluid leak. The contact then stated that after starting the vehicle, the message that the engine was overheating was displayed and the temperature gauge rose rapidly. The vehicle was towed to an independent mechanic, where it was diagnosed that there was a coolant leak, and the coolant was refilled. The contact was advised to take the vehicle to a local dealer for further diagnostic tests and repair. The contact made a local dealer aware of the failure; however, the vehicle had not been taken to be diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 86,000.

Coolant leak

Long Block replacement due to design flaw with 1.6L eccoboost engine. Engine failure occurred at 59,000, despite having every safety recall addressed and regular servicing by Ford. The design flaw, as I have leaned is due to a channel carved into the block between the cylinders. The resultant notch in the head gasket, reduced the gasket surface contact. This engine has a history of overheating, subsequent gasket failure, cracked engine blocks and ultimately Ir-reparable cylinder wall scoring. Because the car is no longer under warranty, Ford has refused to cover any part of the replacement cost. This issue has occurred with many hundreds of eccoboost engines--all related to the early defective design in Escape models 2010 - 2021. It took six months for Ford to deliver the new long block. The repair and associated costs to rent a vehicle, prior to the dealer making a loaner car available exceeds $10,000. With so many fatal failures over the entire line of eccoboost engines and several class action lawsuits for this very issue, this should have been a recall.

The contact owns a 2013 Ford Escape. The contact stated that while attempting to drive from a complete stop, the vehicle failed to respond while the gear shifter was shifted to drive (D). There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not under an Extended Warranty. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 76,000.

The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle, the check engine warning light illuminated, and the vehicle started overheating. The vehicle was towed to an independent mechanic, and the mechanic stated that the vehicle was experiencing similar failure as listed in NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The dealer was contacted, and the dealer stated that the vehicle was not included in the recall. There was no additional assistance provided. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 175,000.

Steering Assist Fault sensor comes on which creates total loss of control of the wheel when driving placing anyone utilizing the road in danger as steering is not possible. Has occurred over 25 times. This was part of a recall and has been removed from being a recall now. Warning sensors go off randomly in the car all of the time and are inaccurate creating distractive driving for youth and has created dangerous situations. DMV citation during driving test regarding the sensor malfunctions. Back-Up Camara Broken, and Trunk will not open or close in weather below 40 preventing use in late fall winter early spring.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed in rainy weather, the front driver’s and passenger side windshield wipers failed to operate as needed. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the wiper motor failed and needed to be replaced. The vehicle was repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 104,500.

The contact owns a 2013 Ford Escape. The contact stated that while driving an undisclosed speed, the vehicle stalled inadvertently. The contact stated that the failure also occurred while at a complete stop. There was no warning light illuminated. The contact stated that the failure occured on several occasions. The vehicle was taken to a local PepBoys, where the failure could not be duplicated. An unknown dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 64,900.

The contact owns a 2013 Ford Escape. The contact inquired about the vehicle possibly being included in NHTSA Campaign Number: 12V431000.The contact stated that while parked there was visible coolant on the pavement under the vehicle and an odor of burnt coolant was observed .The contact stated that coolant is applied to the vehicle on a daily basis and that the check engine safety light was illuminated. The vehicle was seen by an independent mechanic where it was diagnosed with the coolant hoses needed to be replaced. The vehicle was repaired but the failure reoccurred twice in less than a month. The manufacture was notified of the failure. The failure mileage was 111,842.

CHECK ENGINE LIGHT CAME VEHICLE BEGAN TO OVERHEAT AND SHUT DOWN TO SAFETY OPERATION. VEHICLE LOST ALL ACCELERATION AND HAD TO BE STOPPED ALONG HIGHWAY AND TURNED OFF. VEHICLE WAS RESTARTED AND SHOWED NORMAL TEMPERATURE AND ACCELERATION. AFTER SHORT OPERATION VEHICLE REPEATED SAME WARNING OVERHEATING AND NO ACCELERATION. TOOK VEHICLE TO DEALER WHO REPORTED ANTI FREEZE IN MOTOR CAUSING IT TO OVER HEAT . REPLACED HEAT SENSORS $800. PROBLEM CONTINUED NEW ENGINE NEEDED COST $8,000. VEHICLE HAS 79,000 MILES. CURRENTLY SHOPPING FOR USED ENGINE

The contact owns a 2013 Ford Escape. The contact stated that the driver’s side front seat belt failed to retract as needed. The vehicle was taken to the dealer and the retractor was replaced under warranty. The failure reoccurred approximately 2 months after the repair. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the retractor needed replacing again. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000.

Transmission went out while driving on freeway, it happened after only 2 months from buying the car for $7000 and it cost me $4000 to repair.

As I was getting to leave for work early in the morning, I had a low coolant light so I added coolant in the reservoir. I drive the car and within 50 ft the panel light up with “Stop - your engine temperature is high” and the vehicle started coasting. I stopped and fortunately I’m still in my neighborhood so I turned off the vehicle for couple minutes to cool. Then I started and returned to my driveway. But now I noticed the engine light is on. I have been filling up my coolant reservoir every so often but no leaks have been found. Took it to the shop couple of times and did pressure checks but no sign of leaks. Ford needs to do something about this. Thank you.

Steering Assist fault warning has been coming on intermittently for the past 6 years. This car is being driven by my daughter while attending college in Virginia. In the past I have taken it to my mechanic in New Jersey but by the time I get it there the warning is off and nothing is detected. It is coming on more frequently. Why is there no recall for this. I will advise her to take it to a Ford dealership in Virginia this week.

Overheating , cooling or coolant issues , coolant bypass valve , ford was unable to diagnose my issues before my motor became inoperable

Vehicle overheating and shutting down creating a hazardous traffic situation and potential for vehicle fire. Coolant level dropping, P1299 diagnostic code displayed on code reader. Vehicle has been inspected by a local repair shop who refused to work on it. I contacted the local Ford dealer in Fort Myers, Florida, and they indicate no open recall for the issue. The consumer should not have to be responsible to pay for costly repairs to maintain safety when Ford is well aware of the design defect that puts people's lives at risk.

The contact owns a 2013 Ford Escape. The contact stated that while the vehicle was parked, she noticed an excessive amount of fluid underneath the vehicle. The vehicle had consumed approximately a gallon of coolant within a week. Additionally, the coolant temperature warning light was illuminated. The vehicle was taken to the dealer, who informed the contact the coolant needed to be flushed. The manufacturer was not made aware of the failure. The failure mileage was 119,000.

Vehicle steering assist went out and I couldn't navigate the steering wheel.

My 2013 Ford ESCAPE SE has a motor that will either be replaced or possibly totaled out by insurance because of price of new motor! Coolant leak into the oil caused fatal damage to motor and cylinder #3 is shot and done.Years ago there was a recall for this same motor and make/model but VIN of my car isn’t included and now I have a motor that’s garbage.

The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle in the morning, there was a large puddle of coolant accumulated underneath the vehicle. The contact stated that the leak had become constant, and she had to always keep a gallon of coolant in her vehicle. The contact stated that the "engine coolant low" warning light was illuminated. The contact had taken the vehicle to an independent mechanic who was not able to determine the cause of the failure. The vehicle had not been repaired. The independent mechanic advised the contact that the engine coolant failure might be related to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 119,000.

The contact owns a 2013 Ford Escape. The contact stated that upon starting the vehicle, the power steering failed to operate as needed. The contact stated that an unknown warning light was illuminated. The contact stated that excessive force was needed to steer the vehicle back to the residence. Upon restarting the vehicle, the power steering returned to normal functionality. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 84,000.

The contact owns a 2013 Ford Escape. The contact stated that the message to add coolant started flashing consistently causing the contact to add coolant to the vehicle more than usual. The contact stated that while the vehicle was running, there was smoke coming from underneath the hood of the vehicle. There was no fire and the smoke dispersed independently. The vehicle had not been taken to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.

While driving the following message appeared in my hub "The steering assist fault service required". Immediately I lost steering power and the steering wheel got really heavy. I stopped the vehicle, turned it off, and restarted it, but the problem persist.

Was driving along and my steering wheel got stiff, couldn’t turn it either direction. Almost resulting in a crash into the guard rails. When I pulled harder to avoid going into said rails it literally pulled a 45degree turn into oncoming traffic!!!! I was able to brake in time before fully sending into the ditch narrowly missing traffic! The fact that there isn’t a recall on the electric power steering with all of the complaints is atrocious at best!!!!!!!!

While in motion the steering assists suddenly stopped working, A warning also show on dash "Auto steering assist failure" -(or something to that effect. Steering is then very very stiff. Only a very strong person is able to turn the wheel. Restart motor and it works again. Problem is intermittent.

The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle and exiting the driveway, the vehicle stalled. The contact stated that several unknown warning lights were illuminated, and messages were displayed. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V813000 (Electrical System) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 91,000.

The contact owns a 2013 Ford Escape. The contact stated that on multiple occasions, she noticed that coolant had leaked on the ground and that the coolant temperature warning light was illuminated. Additionally, the contact stated that upon inspection, she noticed that the coolant reservoir was empty and needed to be refilled every week. The vehicle was taken to and independent mechanic where it was diagnosed that coolant leaked out of the engine and a protective cap needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was advised to call the manufacturer. The manufacturer was not notified of the failure. The failure mileage was approximately 126,771.

The contact owns a 2013 Ford Escape. The contact stated that while the vehicle was parked, the EPS warning light illuminated, and the steering wheel seized. The vehicle was taken to the dealer, where it was diagnosed as a steering rack failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 107,000.

The coolant system is plugged somewhere causing it to not drain properly into all components and me having to fill my coolant tank every other week.

The contact owns a 2013 Ford Escape. The contact stated while her husband was driving 30 MPH, the vehicle failed to respond upon depressing the accelerator pedal. The brake pedal was depressed but failed to respond. Additionally, the gear shifter was stuck, and the contact's husband was unable to change gears. The check engine warning light was illuminated. The contact's husband veered to the right lane and the vehicle stopped independently after several yards. The contact stated that the vehicle rolled forward while parked. The contact's husband restarted the vehicle and drove to the nearby residence. However, upon driving the vehicle to the dealer the following day, the failure reoccurred. The vehicle was towed to the dealer, where the recall repair of NHTSA Campaign Number: 22V413000 (Power Train) was completed; however, the failure reoccurred the same day. The vehicle was taken back to the dealer, where it was diagnosed that the transmission needed to be replaced. The manufacturer was notified of the failure and advised the contact to take the vehicle to another dealer for second opinion. The vehicle was not repaired. The failure mileage was approximately 122,000.