2013 Ford Escape complaints

I purchased my vehicle may 6,2020 Accident accord in Winnie,Tx June 22,2020 on the highway me and my kids father were on the highway at the time the highway was getting construction work done as we were driving down the highway street someone hit us broke one of my ribs and my left elbow as well I didn’t have any knowledge of knowing my vehicle had a recall until I just realize searching on my vehicle I purchased and the reason why it wasn’t taken cared before I had family matters sorry so late Briana Roy The consumer stated that she suffered a lot of traumas during this incident. No assistance has been offered yet due to the incident occurring during the pandemic.

The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. The vehicle was taken to the local automotive service center who diagnosed that the coolant reservoir and engine belts were faulty and needed to be replaced. The contact was advised to contact the local service center for repairs to be performed. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 165,000.

The contact owns a 2013 Ford Escape. The contact stated while driving at approximately 35 MPH, the vehicle was shaking and rumbling. The engine coolant message was displayed. The vehicle was towed to the local dealer, where it was diagnosed that the coolant standpipe needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 138,000.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, she stopped at a local store, and when she re-entered the vehicle, the gear shifter was inoperable and failed to shift to the intended gear. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000.

Steering wheel locks up at highway speeds. Read a lot of complaints on ford escape problem. It is in the millions. Losing steering assistance while driving making the wheel impossible to turn

My coolant is disappearing daily. I’m putting at least three containers a week in the engine is overheating. I took my vehicle in for service. They had it for five weeks and told me nothing was wrong with it and did all kinds of diagnostic testing. I found a recall 13S12 which pertains to the exact situation. However, when I put in my Vin number, this recall is not coming up I don’t know if my vehicle was serviced for this. It states that the eighth digit of the Vin number will be a letter X, mine is a letter X potential outcome can be my engine, catching on fire and nobody will listen to me.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the message "Engine Overheated" displayed, and the vehicle lost motive power and stalled. The vehicle was towed to an independent mechanic, where an engine sensor was replaced; however, the failure reoccurred. The vehicle was then towed to the local dealer, who diagnosed that the engine head had cracked and coolant had leaked into the engine cylinders. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

Electric power steering assist stopped working.

Electric power assist steering failed. Upon restart it worked fine for a time and then failed again at 65MPH.

The contact owns a 2013 Ford Escape. The contact stated while the vehicle was idling at a stop light, the engine temperature gauge indicated that the engine was overheating. The vehicle was towed to the local dealer who diagnosed that there was coolant mixing with the engine oil. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 110,000.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment, and the vehicle lost motive power. After restarting the vehicle, the vehicle seemed to return to normal functionality. The contact stated that the failure had become more frequent over the past two years. The contact stated that during the failure the check engine and low coolant warning lights were illuminated. The vehicle was taken to the dealer, who determined there was a crack in the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 97,612.

The contact owns a 2013 Ford Escape. The contact stated that there was an abnormally strong gasoline odor coming from the vehicle. The contact examined under the hood of the vehicle and noticed that the fuel line was fractured, and gasoline was leaking onto the engine. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under any recall for the failure and referred the contact to the NHTSA Hotline. The failure mileage was 112,000.

The contact owns a 2013 Ford Escape. The contact stated upon starting the vehicle and shifting into drive (D), the gear shifter moved to sport (S) unintendedly. The contact stated that at second attempt to shift into drive (D), the gear shifter moved to park (P) unintendedly, and the gear shift indicator displayed that the transmission was in neutral (N). The contact engaged the electronic parking brake to park the vehicle. There was no warning light illuminated. The contact stated that she then watched a video online, where she was informed to lift the gear shifter cover panel and to move a switch, so the gear shifter could respond as needed. The contact followed the instructions with assistance, and was able to drive to the residence, where she shifted into neutral (N) and engaged the electronic parking brake to park the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The failure mileage was approximately 62,297.

The contact owns a 2013 Ford Escape. The contact stated that while driving approximately 35 MPH the vehicle suddenly stalled. The vehicle was towed the local mechanic how diagnosed that a engine coolant leak had occurred which caused severe damage to the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 120.000.

The smell of gas is overwhelming. It reeks of gas and there was a recall on the 2013 Ford Escape for this reason, yet this vehicle isn’t associated with the recall. No mechanic will look at it due to the strong emission of gas.

This is the 1.6l engine it has a main fuel line problem in the engine area that is leaking fuel. I see recall but FORD says my car not affected in recall. See below Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak. Manufactured between: 1/1/1900-1/1/1900 Manufacturer: FORD MOTOR COMPANY Recalled on: 7/19/2012 Vehicle: 2013 FORD ESCAPE

December of 2022 - Took car to shop due to engine overheat light and oil smell inside vehicle as well as other "codes coming up. Vehicle was repaired. May 2023 had to take car back to shop due to cranking and it immediately saying engine overheating, low coolant, and various other codes as well as brakes not properly functioning. Repair shop said it was low on coolant and added fluid, stated no leaks and returned vehicle. But repair shop shows it pulled 15 codes, including loss of communication with ABS control module A as well as 3 other "lost communication with" codes and the engine overheating. The NEXT day we had the same issues and had to put it back in the shop. They flushed system and replaced motor because a bad head gasket caused oil to mix with the water (again). Got the vehicle back July 10th and the traction control and braking felt off as it had before in Dec 2022 but then was fine. Noticed on 7/11 that there appeared to be something in the fluid tank that shouldn't be there (like black chunks) and called the repair shop to see about scheduling another diagnostic. On 7/13 my son was driving from work and the engine suddenly stalled saying overheating when it wasn't showing overheating. Pulled over, started to crank it back up and it was fine. On 7/14 on his was to work, he pulled to the edge of the roadway to miss multiple deer in the road and was unable to steer the vehicle back onto the roadway. The traction control kicked in and he could not steer the car back

The contact's wife owns a 2013 Ford Escape. The contact stated that while his wife was starting the vehicle, the message "Power Steering Assist Fault" was displayed, and the steering wheel was significantly difficult to steer. The dealer was notified of the failure and informed the contact that the failure was related to an unknown recall; however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 170,000.

MY ANTENNA CAME OFF. CAN'T LISTEN TO RADIO. STATIC

The contact owns a 2013 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was a coolant intrusion into the engine, and the engine needed to be replaced. The manufacturer was notified of the failure and advised the contact to tow the vehicle to another dealer for a second opinion. The vehicle was towed to Asheboro Ford, Inc. (1602 E Dixie Dr, Asheboro, NC 27203) who provided the same result. Additionally, the second dealer diagnosed that the transmission needed to be replaced. The contact related the failure to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer informed the contact that the VIN was not included in a recall. The failure mileage was approximately 76,236.

The contact owns a 2013 Ford Escape. The contact stated that while driving approximately 60 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that coolant was leaking into engine. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 108,000.

The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle, the power steering assist fault message was displayed, and the steering wheel became firm. The dealer was contacted and confirmed knowledge of the failure but confirmed that the VIN was not under recall for the failure. The vehicle was not diagnosed. The manufacturer was contacted and confirmed that the VIN was not under recall for the failure. The failure mileage was unknown.

On more than one occasion, on vehicle start up. I have no power assist steering. If I wait 5 to 10 seconds it starts working.

The contact owns a 2013 Ford Escape. The contact stated while driving 35 MPH, the vehicle stalled. The contact was able to restart the vehicle and drive to her residence. The contact took the vehicle to an independent mechanic, where the vehicle was diagnosed, and it was determined that the housing unit and the thermostat needed to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was not drivable. The contact towed the vehicle to the local dealer, but the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The contact towed the vehicle back to the independent mechanic and was informed that the coolant sensor and the regulator needed to be replaced. The vehicle was repaired but continued to experience the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) and 12V310000 (Electrical System) however, the VIN was not included in the recalls. The manufacturer had been informed of the failure. The failure mileage was unknown.

The contact owns a 2013 Ford Escape. The contact stated while driving at an unknown speed, the low coolant warning light illuminated. The contact stated that two days later while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who informed the contact that coolant was leaking into the cylinder block causing a blown head gasket. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided the contact with a case number and referred her to the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The failure mileage was approximately 86,000.

Escape was overheating and coolant leaking onto engine and transmission. Repaired coolant line. Oil leaking. Transmission codes showing all over. Need transmission. Dealership and other mechanics not understanding why my 2013 isn’t part of the recall. I can’t afford a transmission.

Received Ford 2013 Escape recall #22S43. Took my car to Moon township Ford, Moon Twp PA on 6/27/2023 for PA inspection and recall repair. I was informed that the vehicle would not pass inspection unless I paid $612.00 for the bushing. They deny knowledge of recall even thought I left a copy in the vehicle when it was dropped off. Took car away from them today. In addition, my appt. was made 1 MONTH in advance of 6/27/2023 @ 8:30. I was informed at 4:00 pm it had not been looked at yet and asked for $612 for the bushing part. This is unacceptable and I will now seek legal recourse

My steering is suddenly bad. Rack and pinions.

The contact owns a 2013 Ford Escape. The contact stated while driving 50 MPH, a message that the engine was overheating and would soon shut down was displayed. The vehicle lost motive power and stalled. The contact was able to pull over on the side of the road and checked under the hood and noticed that the coolant level was low. The contact added coolant, and the vehicle operated normally. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 13V583000 (Engine). The manufacturer was contacted but provided no additional assistance and referred the contact to the NHTSA Hotline. The failure mileage was 123,000.

While driving down the highway, I suddenly got an alert that my coolant was low, and then that my engine was overheating. My car started slowing down, and I got a warning message to safely stop as soon as possible. I was barely made able to make it off the highway - And I am very glad I was not in traffic or going faster when it happened. I towed the vehicle to a Ford dealer who told me that the water pump needs to be replaced. I checked online and saw that many other 2013 Ford escapes had this part recalled, but my vehicle is not part of this recall. I have kept good care of my car and the vehicle only has about 60,000 miles on it. It seems like this part is clearly defective and my vehicle should be included in this recall.

This 2000 Ford escape only has 23,111 miles on it. The transmission is whining like crazy and sometimes slips. I feel it is a faulty transmission and should be replaced with such low mileage. I cannot afford to pay for this, so it Hass to be under a recall.

On 6/15,2023, upon starting my car after being parked, a warning message appeared briefly about a "steering fault." The message quickly disappeared. Upon driving the car, I noticed I had lost power steering. I was forced to drive my car home without power steering. Fortunately, the distance was only a few miles, and with caution I was able to get home safely. This problem has been reported by other 2013 Ford Escape drivers, some of whom have lost power steering while driving, which is a significant safety concern. I will be making a service appointment at my local Ford dealer today. Other 2013 Ford Escape drivers have reported online that this repair may cost $1500-3000.

Electric Power Steering system has had multiple issues including failing twice while driving in traffic. These vehicles are unsafe to drive.

The contact owns a 2013 Ford Escape. The contact stated while her daughter was driving 25 MPH and making a right turn into the residence, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The contact’s husband took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.

Coolant leaks into the engine of my 2013 Ford Escape. This trips the coolant warning light on the instrument panel, prompting me to refill the coolant reservoir. I travel with a container of coolant and have so far been able to avoid fire or engine failure. But coolant leaking into the engine is an obvious, ongoing safety issue. The problem has been occurring for at least two years. I've taken the vehicle to two mechanics, who both have run pressure tests on the coolant system, have ruled out hose failures or other external causes of coolant loss and diagnosed the problem as coolant leaking into the engine. One of them said it is due to an engine design defect. I filed a complaint with Ford on June 2, 2023. The Ford representative I spoke with said there are no recalls on the vehicle and company has made no comment on the complaint. The case number is 43147023. This is a known problem with Ford's 1.6L EcoBoost engine which powers this vehicle.

Yesterday, while driving my Ford Escape, all of a sudden, my steering wheel became near impossible to steer - very difficult to be able to control enough to contain the vehicle and pull to a stop. It was so scary. I was just arriving home, but if this had happened on the Interstate or the State Highway I had just traveled, I am not certain I could have safely gotten my Escape off of the Highway without an accident. * Without prior warning, the steering wheel was so very hard to turn. * Trying to see what was happening, I looked at the Message which had popped up, ( There was not a message noted prior to the near inability to physically force the steering wheel to turn.) * The message said: Steering Assist Fault - Service Required (That is the 1st time that message had been

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal burning engine oil odor present inside the cabin of the vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. After retrieving the vehicle, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.

After making a turn on multiple occasions, an error code appeared that said ‘power steering assist’ had failed, and immediately my steering wheel locked and I was unable to steer to get to the side of the road. It caused danger to myself and other drivers on the road, having many near misses when these incidents occurred.

This car constantly stops in mid traffic. I have taken it everywhere and they can’t seem to find anything wrong. I’ve call ford a hundred times and nothing.

Transmission gave out twice while driving, causing the car to stop in an unsafe area. (in 2022) Gasket issue again causing he car to overheat, driving, car felt like it was going to explode, had it towed and they now say car needs a new engine. I have spent 15,000 to fix this car in the last two years something is seriously wrong with the quality of this car. Ford needs to stand behind their vehicles better, their recalls need to be for all the cars built in this timeframe not just certain vins, it's apparent it is pertaining to my VIN number even though Ford is telling me it's not.

The gear shift is locked in the neutral position. I took my baby took the aquarium the car drove fine we live 2 hours away. Upon leaving I was unable to shift the car into the drive position. The gear shift moved from park to neutral and would not move. The car displayed it was in neutral even though the car seemed like it was in the parked position. Applied emergency break but was unable to fix gear shift. Had to Uber with a baby 2 hours home because we were stranded.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The contact stated that there was smoke coming from underneath the hood. Additionally, the contact stated that the engine was consuming an excessive amount of coolant. The vehicle was taken to an independent mechanic, who stated the vehicle needed to be taken to an authorized Ford dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,055.

I have had 3 unidentified coolant leaks of unknown origin. SUV is losing coolant. After driving approximately 120 miles the car is losing coolant. Mechanic could not find. Transmission had to be re[laced at 100k miles Also, the low tire light stays on when correct pounds are in the car.

The water pump failed and it caused my head gasket in my engine to go.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled, with the transmission slipping. The contact pulled over, turned off the vehicle, and stated that multiple attempts were needed for the vehicle to restart. The check engine and transmission failure warning lights and messages were illuminated. The VIN was included in NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was taken to a local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was then taken to an independent mechanic, where the transmission was replaced. The manufacturer was made aware of the failure. The failure mileage was 139,320.

The contact owns a 2013 Ford Escape. The contact stated that while driving at 35 MPH, both a check engine light and a warning message instructing her to pull over immediately appeared on the instrument panel. The contact pulled into a parking lot as white smoke began to fill the engine cabin. The contact opened the hood and saw that a flame had ignited inside the engine. The occupants inside the vehicle exited as the police officers who happened to be on scene were able to suppress the fire with fire extinguishers. The fire department later arrived and managed to fully extinguish the fire. No injuries were reported and a police report was filed. The vehicle remained at the scene and had yet to be towed. The dealer nor the manufacturer had yet to be notified of the failure. The contact stated that those same warning lights had flashed two months prior to the failure. The vehicle was towed to a dealer where an unknown hose had burst which led to the overheating failure. The contact was informed that the hose was replaced and that the failure was remedied. The vehicle had yet to be deemed a total loss. The failure mileage was approximately 92,000.

2019: cooling temperature sensor failed. Brought to ford dealership and paid $5000 for new computer and sensors. 2023: radiator overheated with no warning and messed up engine. Now radiator won’t hold fluid and continues to get over heat warning. Brought to Ford dealer and they said the engine needs replaced now. Same issues are reported all over the form forums with these similar issues.

The shift gear got stuck. It appeared to be in park while it was not in park. So the shift gear was stuck in park while the car was in Standard mode and it moved when I lifted my foot off the breaks. This put me and my friend at risk as we were stuck on the road trying to shift gear to “Drive” but it wouldn’t. Also we couldn’t stop the car. During that time the engine light and the battery lights were on. It seems that Ford dealerships have recalled millions of cars in 2022 for the same problem. Why was my car not recalled and fixed? This has placed my life and my friends life who was with me in danger.

I was in an accident on 5/13/2023 and I got hit head on in the front. None of my airbags came out.

The contact owns a 2013 Ford Escape. The contact stated that while the vehicle was idling at a railroad stop, she depressed the accelerator pedal; however, the vehicle failed to respond. No warning lights were illuminated. The contact then stated that after several attempts, the vehicle accelerated at a slow speed. The contact pulled into the parking lot of a transmission shop and turned the vehicle off. The vehicle was inspected by a technician and the contact was informed that the transmission failed and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that prior to the failure, upon taking the vehicle for an oil change, she was informed by the technician that there was a leak in the transmission and that the transmission needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 59,000.