2013 Ford Escape complaints

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT OBSERVED FLUID LEAKING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (FORD FAIRFIELD, 3050 AUTO MALL CT, FAIRFIELD, CA 94534) WHERE IT WAS DIAGNOSED THAT THE ENGINE COOLANT VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHERE THE COOLANT WAS TOPPED OFF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.

FIRE HAZARD. I HEARD STRANGE VIBRATING SOUNDS INSIDE THE CABIN. FROM THE OUTSIDE I NOTICED A PIECE OF ALUMINUM TOUCHING THE GROUND. THIS TURNED OUT TO BE THE CATALYTIC CONVERTER HEAT SHIELD THAT BECOME COMPLETELY UNWRAPPED. THE FLIMSY HEAT SHIELD IS MADE OF FIBER GLASS INSULATION AND ALUMINUM FOIL. THE CATALYTIC CONVERTER IS EXPOSED NOW TO THE FLOOR AND CAN START THE CARPET FIRE INSIDE THE CAR. THIS ISSUE WAS KNOWN IN 2014 AND CAR MAGAZINES REPORTED THEN THAT THIS WILL BE ADDRESSED BY FORD, BUT FORD DECIDED NOT TO ISSUE RECALL.

HID HEADLAMP SHUTTERS STICK IN HIGH BEAM POSITION IN COLD WEATHER. FORD ONLY SELLS COMPLETE HEADLIGHT ASSEMBLIES, AS THE SOLENOID THAT CONTROLS THE SHUTTER IS SEALED INSIDE THE HOUSING AND NOT ACCESSIBLE. THE DESIGN DROPS THE SHUTTER WHEN THE SOLENOID IS ACTIVATED FOR HIGH BEAMS AND THE RETURN SPRING(?) IS APPARENTLY NOT STRONG ENOUGH TO COUNTERACT GRAVITY AND GET THE SHUTTER BACK TO THE RAISED LOW BEAM POSITION FOR PROPER LIGHT CUTOFF. THE RESULT IS THAT HIGH BEAMS STAY ON AND HAVE THE POTENTIAL TO BLIND ONCOMING DRIVERS, CREATING A SAFETY HAZARD. FORD HAS SO FAR REFUSED TO WARRANTY THE ISSUE AND EXPECTS THE CUSTOMER TO COUGH UP $1300 LIST PRICE PLUS LABOR PER HEADLAMP ASSEMBLY TO GET THE ISSUE FIXED.

WAS DRIVING DOWN ROAD AND LOW COOLENT LIGHT CAME ON.CAR WENT INTO SAFETY MODE IT WOULD NOT GO OVER 5 MILES PER HOUR.GOT IT TO AUTO STORE ADDED SMALL AMOUNT OF COOLENT AND IT STARTED BACK UP WITH THE CHECK ENGINE LIGHT ON TOOK IT TO DEALER.JANUARY 5 GOT THE CAR BACK AFTER NEED HOSES,VALVE,DROVE FOR ONE DAY AND LOW COOLENT LIGHT CAME BACK ON.HAVEN'T RECEIVED THE VEHICLE BACK YET,CALLED FORD CALLED DEALER BUT STILL WITH OUT VEHICLE MILLAGE IS 89000

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT TOOK THE VEHICLE TO AVIS FORD (29200 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248) 355-7500) FOR ROUTINE SERVICE. THE TECHNICIAN NOTICED OIL LEAKING INTO THE COOLANT SYSTEM. THE TECHNICIAN INFORMED THE CONTACT THAT THE GASKET BECAME LOOSE AND CAUSED OIL TO LEAK INTO THE COOLANT SYSTEM. THE GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE OIL WARNING INDICATOR ILLUMINATED BEFORE THE VEHICLE WAS TAKEN IN FOR SERVICE. THE MANUFACTURER WAS CONTACTED AND OPENED CASE NUMBER: CAS-14212661. THE APPROXIMATE FAILURE MILEAGE WAS 129,096.

WHEN DRIVING DOWN THE HIGHWAY, THE VEHICLE WOULD SUDDENLY LOSE POWER AND DISPLAY "ENGINE MALFUNCTION". IT WOULD SPUTTER BUT NOT STALL. TURNING OFF THE VEHICLE AND RESTARTING RETURNED THE SUV TO NORMAL. THIS OCCURRED 3 MORE TIMES OVER THE NEXT WEEK. HOWEVER, ON FEB 16, THE SUV DID NOT RESET AND THE CHECK ENGINE CAME ON. THE NEXT DAY, BEFORE WE TOOK IT TO A MECHANIC, THE CHECK ENGINE LIGHT WAS OFF. NONETHELESS, THE MECHANIC SCANNED THE SUV AND CODES P2101 AND P2111 APPEARED. BOTH CODES REFER TO THE ELECTRONIC THROTTLE BODY AND IT BEING STUCK OPEN. FORD HAS HAD NUMEROUS PROBLEMS WITH THE ETB AND THERE IS THEIR "CONSUMER SATISFACTION SERVICE #13N03 THAT ADDRESSES THE ETB FLAW. NOW FOR THE FUN PART: OUR VIN IS NOT INCLUDED IN THE #13N03 "SERVICE" THOUGH IT IS A VEHICLE THAT FITS WITHIN THE RANGE OF THE "SERVICE" AND OBVIOUSLY DISPLAYS THE EBT PROBLEM. INSTEAD OF HAVING THE NHTSA MANDATE A RECALL, FORD WAS ABLE TO NEGOTIATE THEIR CONSUMER SATISFACTION SERVICE...WHICH MEANS THEY DETERMINE WHICH ETB TO REPLACE FOR FREE AND WHICH ONES WE HAVE TO PAY. FOX IN CHARGE OF THE HEN HOUSE. HOW CAN I GET MY VIN INCLUDED IN THIS "SERVICE" PROGRAM? THIS VEHICLE IS DANGEROUS WHEN IT LOSES POWER. WE HAVE BEEN FORTUNATE IN EVERY INCIDENT TO BE ABLE TO PULL OVER TO THE SHOULDER AMONG HIGHWAY TRAFFIC. (TWICE PASSING A SEMI!)

THE VEHICLE IS HAVING ENGINE COOLING PROBLEMS. FIRST, THE ENGINE COOLANT DROPPED SO LOW THE AIR CONDITIONER STOPPED WORKING WHILE ON VACATION (SUMMER 2017). GOT THE COOLANT REFILLED AND THEN THE LEVEL STARTED DROPPING AGAIN. TOOK IT TO THE DEALERSHIP AND WATER PUMP WAS REPLACED (FALL 2017). NOW THE ENGINE COOLANT LIGHT IS ON AGAIN; THEY SAY IT HAS TO DO WITH HOSES CONNECTING THE COOLING SYSTEM TO THE ENGINE. THEY BELIEVE THE CAR IS NOT SAFE TO DRIVE BUT IT WILL BE 4-6 WEEKS BEFORE THEY CAN REPLACE THE HOSES. THEY WILL LET ME RENT A CAR FROM THEM (WINTER 2018).

HOOD LATCH WON'T RELEASE, IT'S COMPLETELY STUCK AFTER POPPING THE HOOD LEVER. I NOTICE THIS AFTER THE DOOR LATCHES WENT BAD AND I HAD SERVICE THEM UNDER A KNOWN RECALL ISSUE.

I WENT TO OPEN THE DRIVER SIDE DOOR AND THE HANDLE AND LOCK FELL OFF. THIS, I AM SURE IS NOT NORMAL. I HAVE AND I OWN OLDER VEHICLES WHERE THE HANDLE HAD NEVER FALLEN OFF. I AM ABLE TO BUT THE HANDLE BACK ON TEMPORARILY BUT I CANT GET THE LOCK TO STAY IN.

VEHICLE SOLD TO ME AS PART OF MILITARY CAR SALES PROGRAM OVERSEAS. WHEN ATTEMPTING TO FULFILL RECALLS AT OVERSEAS LOCATION, FORD DEALERSHIP SAID THEY ARE UNABLE TO ACQUIRE THE PARTS NECESSARY FOR COMPLETING THE RECALLS IN THE UK.

CAR STALLED WHILE DRIVING AND WILL NOT START BACK UP

I HAVE HAD THIS VEHICLE FOR 3 YEARS WITH NO ISSUES UNTIL THIS MONTH. IT FIRST STARTED WITH THE CAR LEAKING COOLANT. COME TO FIND OUT, THE ENTIRE WATER PUMP NEEDED TO BE REPLACED DUE TO A CRACK. ONCE THAT WAS REPLACED, THERE WAS STILL A LEAK IN ONE OF THE HOSES; THAT WAS REPLACED. THEN THE CAR IS STALLING. AFTER A COUPLE OF HOURS OF DIAGNOSTIC TESTING, A SENSOR HAD BURNT BECAUSE OF THE OVERHEATING FROM THE COOLANT ISSUES PREVIOUS TO THE CAR STALLING. THE SENSOR WAS FIXED AND I HAD THE CAR BACK A WEEK, AND THE CAR STARTED STALLING AGAIN, HESITATING TO ACCELERATE ON THE HIGHWAY, AND HAS A VERY ROUGH IDLE WHERE THE CAR SHAKES. I TOOK IT BACK AND NO ENGINE CODE OR FAILURES SHOWED UP ON THE COMPUTER WHEN THE CAR WOULD STALL OUT. THIS CAR STALLS IF IT IS SITTING FOR AN EXTENDED PERIOD OF TIME RUNNING, OR WHEN IT IS STARTED AND I GO TO ACCELERATE AND LEAVE A PARKING SPOT OR DRIVEWAY. THE BATTERY IS BRAND NEW, THE ALTERNATOR IS PROVIDING ENOUGH ELECTRICAL CURRENT TO POWER THE VEHICLE, THERE IS CURRENTLY NO EXPLANATION TO WHY THIS CAR IS STALLING OUT. I CALLED FORD CUSTOMER SERVICE BECAUSE THERE ARE RECALLS OUT FOR THIS MAKE, MODEL AND ENGINE TYPE, BUT THEY TOLD ME THAT BECAUSE MY VIN COMES BACK CLEAN, THERE IS NOTHING THEY CAN DO. FURTHER INTO MY RESEARCH, THERE ARE RECALLS OUT FOR THE DATE MY CAR WAS MANUFACTURED AND THE PLANT IT WAS MANUFACTURED AT BUT FORD IS NOT WILLING TO LISTEN TO MY CONCERNS/COMPLAINTS.

CAR IGNITED GOING 70 MPH DOWN THE INTERSTATE. I 85 JEFFERSON GA

MY CAR WILL SUDDENLY LOSE ACCELERATION WHILE DRIVING. THE ENGINE DOES NOT SHUT OFF, SIMPLY THE GAS PEDAL DOES NOT WORK, EVEN IN NEUTRAL. I DRIFT TO SIDE OF ROAD, RESTART THE CAR AND IT IS OK. REVERSE WORKS FINE WHEN THIS HAPPENS.

MY CAR WAS RECENTLY INSPECTED AND IT REQUIRED ALL NEW LUG NUTS GO GET THE TIRES OFF TO CHECK THE BRAKES. I HAVE NEVER HEARD OF LUG NUTS RUSTING AND HAVING TO BE REPLACED. I HAVE FOUND OUT THAT SEVERAL FORDS HAVE HAD TO HAVE THEM REPLACED. I HAD A FLAT TIRE LAST FALL. WHEN AAA CAME, THEY COULD NOT GET THE LUG NUTS OFF THE WHEEL. THEY HAD TO POUND IT OFF SO I COULD GET A TIRE ON IT. THIS DOES NOT SOUND FAIR TO HAVE TO PAY $133.00 FOR 20 NEW LUG NUTS - IT SOUNDS LIKE A DEFECT.

2013 FORD ESCAPE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD *JS

VEHICLES LOW COOLANT LIGHT CAME ON THE VEHICLE 12/26/17. VEHICLE WAS TAKEN TO AN A NON-FORD MECHANIC AND ON 12/27 THE WATER PUMP, COOLANT BYPASS VALVES, AND GASKETS AND SEALS WERE REPLACED DUE TO A LEAK. ONE MONTH LATER, WHILE DRIVING, THE VEHICLE HAD THE WARNING COME ON FOR OVERHEATING AND THE VEHICLE BEGAN TO REDUCE SPEED. WE WERE ABLE TO GET THE VEHICLE HOME, CHECKED THE COOLANT RESERVOIR AND IT WAS LOW. I FILLED THE VEHICLE WITH COOLANT AND RETURNED TO THE MECHANIC. THIS TIME THEY FOUND A LEAK IN A HEATER CORE HOSE AND THAT WAS REPLACED. ON 2/10/18, THE WARNING LIGHT FOR LOW COOLANT CAME ON AGAIN. THE COOLANT LEVEL WAS BELOW THE MINIMUM LINE. VEHICLE WAS RETURNED TO THE MECHANIC AND THEY COULD FIND NO VISIBLE LEAKS. THEY LET THE CAR RUN FOR 15 MINUTES AND FOUND THAT THE FREEZE OUT PLUGS ON THE HEADS WERE DAMP; NO REPAIRS WERE MADE AND THEY SAID TO CONTACT FORD. I CALLED FORD ON 2/13/18 ABOUT THE ISSUES, SINCE NUMEROUS OTHER 2013 ESCAPES WERE INVOLVED IN RECALLS AND THEY SAID YOUR VEHICLE ISN'T APART OF THAT RECALL AND IT'S OUT OF WARRANTY, TO BAD. THE ISSUE HASN'T BEEN RESOLVED. IN THE PAST 2 MONTHS I'VE BEEN FILLING THE COOLANT EVERY OTHER WEEK. THE VEHICLE ONLY HAD 61,960 MILES WHEN THIS STARTED TO OCCUR.

FORD HAS ISSUED A SAFETY RECALL FOR THESE TYPES OF CARS BUT HAVE NOT GONE FAR ENOUGH. I HAVE TAKEN MINE TO TWO AUTO REPAIR SHOPS FOR ENGINE COOLANT LEAK AND BOTH COULD NOT FIND WHERE IT LEAKING YET I HAVE TO EVERY MONTH ADD COOLANT IT HAS THE 1.6 ECOBOOST ENGINE WHICH IS RECALLED IN SEVERAL VEHICLES BUT WHEN I CALL FORD MOTOR COMPANY THEY SAY MINE IS NOT ON THE RECALL LIST EVEN THOUGH IT IS DOING THE SAME THING THAT ALL THE OTHERS HAVE BEEN RECALL FOR. I HAVE CALL CALLED TWO FORD DEALERSHIPS AND THEY JUST SAY SORRY YOURS IS NOT INCLUDED. THIS IS A DEFAULT IN THESE ENGINES THAT FORD IS NOT WANTING TO MAKE GOOD THEY ARE JUST TRYING TO DO AS LITTLE AS THEY CAN TO GET BY. THEY SHOULD INSPECT THESE CARS AND FIX THEM AS WELL THEY SHOULD EXPAND THE RECALL INCLUDE ALL OF THESE VEHICLES. I HAVE READ ON THE INTERNET THAT I AM NOT THE ONLY ONE BEING TOLD THAT OURS IS NOT ON THE LIST I HOPE ALL OF THESE DRIVER ALSO CONTACT YOU. A GOOD VEHICLE SHOULD NOT LEAK ANTIFREEZE FORD KNOWS THAT THERE IS A PROBLEM AND SHOULD MAKE THEM ALL GOOD NOT JUST A FEW OF THEM ON THE DATE IT HAPPENED I AM PUTTING WHEN I PUT ANTIFREEZE THE FIRST TIME

DRIVERS DOOR OUTSIDE HANDLE STICKS IN THE OPEN POSITION WHEN PULLED ON TO OPEN DOOR. SOMETIMES STICKING OPEN SEVERAL SECONDS AND LONGER.

CAR SAYS ENGINE OVERHEATING AND COMPLETELY DISABLES THE CARS ENGINE TO WHERE IT WILL STOP YOU MID DRIVING. I WAS GOING 70 MPH GOT THE WARNING AND IMMEDIATELY THE CAR DROPPED MY SPEED TO 5MPH IN THE MIDDLE OF THE HIGHWAY AND WOULD NO LONGER ACCELERATE. HAD TO DODGE AND WEAVE TO GET TO THE SIDE OF THE ROAD AND STILL WAS MID WAY IN THE MIDDLE OF THE EMERGENCY AND RIGHT LANE OF THE HIGHWAY.

CAR BATTERY OR ALTERNATOR LIGHT CAME ON RED LIGHT IN BOTTOM RIGHT OF CONSOLE, THEN IMMEDIATELY EXCLAMATION POINT CAME ON WITH MESSAGE ENGINE OVERHEATING STOP SAFELY. WHEN I HAD ONLY DRIVEN 1 1/2 ON A CITY STREET. THE MESSAGE CAME ON WHEN I SLOWED DOWN TO STOP AT A STOP LIGHT. I PULLED INTO A PARKING LOT AND AS SOON AS I SLOWED DOWN TO STOP STEERING WHEEL LOCKED AND IT TURNED OFF. EVEN 3 HOURS OF SITTING WHEN I TURN THE KEY TO ACCESSORY OVERHEAT LIGHT AND MESSAGE APPEARED AS WELL AS WHEN THE TOW TRUCK DROPPED IT OFF AT THE FORD DEALERSHIP. THERE IS A RECALL ON 2013 FORD ESCAPE 1.6 SE FOR THIS PROBLEM BUT THEY TELL ME MINE ISN'T PART OF THE RECALL.

1. ENGINE STANDPIPE FAULTY, WHICH CAUSES THE FORD ESCAPE SEL TO GO INTO CRAWL MODE AND THEN YOU HAVE TO STOP AND LEAVES YOU STRANDED. THE DASHBOARD ENGINE THERMOMETER READS FULLY HOT. THIS HAPPENED IN MOTION ON MY WAY TO WORK DURING WINTER IN ERIE PA, THE SNOW HEADQUARTERS. 2. BATTERY GOES DEAD INTERMITTENTLY AND LEAVES YOU STRANDED.

FOR THE LAST TEN MONTHS OR SO, MY VEHICLE HAS BEEN STALLING WHEN PULLING OUT AFTER STARTING (IN BOTH HOT AND COLD ENGINE SITUATIONS); ALMOST ALWAYS INTO TRAFFIC. IT OCCURS AS SERIES OF 3 OR 4 CONSECUTIVE STALLS - HAS ALWAYS RESTARTED. THIS RANDOM STALLING HAS AND CONTINUES TO TAKE PLACE 3 - 6 TIMES A MONTH. THE CLOSEST CALL I EXPERIENCED WAS IN A LARGE ACTIVE PARKING LOT. I DO BELIEVE THIS HAS OFTEN OCCURRED TURNING OUT OF DRIVEWAYS AND PARKING LOTS. I HAVE ADDRESSED THIS WITH THE SAME FORD SERVICE DEPARTMENT ON AT LEAST FOUR OCCASIONS, ONCE HAVING IT TAKEN OVER NIGHT TO INVESTIGATE. ON ALL OCCASIONS, THE RESPONSE HAS BEEN "FAILURE TO REPRODUCE" THE PROBLEM. THE ON BOARD DIAGNOSTICS HAVE BEEN OF NO USE. AS I UNDERSTAND, 2013 (AMONG OTHER) ESCAPES HAVE BEEN RECALLED FOR THIS EXACT ISSUE BUT MY VIN IS NOT INCLUDED IN THE RECALL. THREE DIFFERENT DRIVERS HAVE EXPERIENCED THESE STALLING EVENTS IN MY VEHICLE. WHAT DO I HAVE TO DO??

WE HAD A FLAT TIRE HOWEVER WHEN GOING TO CHANGE IT THE LUG WRENCH THAT WAS SUPPLIED WITH THE CAR WOULD NOT FIT ON THE LIG NUTS. CALLED THE DEALERSHIP AND THEY TOLD US IT WAS A 19MM WHICH WE PURCHASED AND THEAT DIDN'T WORK. WE THEN PURCHASED A 3/4' SOCKET WHICH WOULDN'T WORK EITHER AND HAD TO BE DRIVEN ON WITH A HAMMER TO TURN THE LUGS AND IT DEFORMED THE LIGS TO A POIBT THEY WILL HAVE TO BE REPLACED. MY 20 YEAR OLD DAUGHTER WAS PUT IN A POSITION WHERE SHE COULDN'T MAKE A SIMPLE TIRE CHAMGE WITH HER BOYFRIENDS HELP. I SPEND MONEY AND SEVERAL HOURS (3 PLUS ROADSIDE ASSISTANCE WHO COULD NOT GET THE LUG NUTS LOOSE. MY DAUGHTER WAS PUT IN DANGER BY POORLY DESIGNED EQUIPMENT AND I HAVE SPENT $50.00 AND SEVERAL HOURS ON A PROBLEM THAT SHOULD AHVE TAKEN 20 MINUTES HAD THE EQUIPMENT AND LUG NUTS HAD BEEN PROPERLY DESIGNED. I KNOW THAT THIS PROBLEM EXISTS ON SEVERAL FORD VEHICLES AND SHOULD BE ADRESSED BY THE MANUFACTURER WITH LUG NUTS MADE OF AN APPROPRIATE ALLOY, AND A LUG WRENCH THAT WILL ACTUALLY REMOVE THE NITS IN AN EMERGENCY. IF SOMETHING HAD HAPPENED TO MY DAUGHTER BECAUSE SHE WAS EXPOSED FOR LONGER THAN SHPULD BE REWUIRED FORD WOULD HAVE HAD A LAWSUIT IN ABOUT TEN MINUTES...

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE COOLANT INDICATOR KEPT ILLUMINATING AND THE VEHICLE STALLED SEVERAL TIMES. TWO DEALERS (BURDICK FORD, 3004 EAST AVE, CENTRAL SQUARE, NY 13036, (315) 668-7102 AND ROMANO FORD, 5431 N BURDICK ST, FAYETTEVILLE, NY 13066, (315) 637-4491) WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE MORE THAN ONCE. THE FAILURE CONTINUED TO PROGRESS. THE VEHICLE WAS TAKEN TO A THIRD DEALER (BEACH FORD, 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 486-2717) FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS INCLUDED IN A WARRANTY CAMPAIGN, BUT THE STATUTE HAD EXPIRED; THEREFORE, THEY PROVIDED NO SOLUTION OTHER THAN THE CONTACT REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THE WATER HEATER HOSE ON MY 2013 FORD ESCAPE HAS A LEAK IN IT. I CANNOT DRIVE THE CAR UNLESS I FILL UP THE WATER CONSTANTLY WHICH IS NOT POSSIBLE WITH HOW FAR I DRIVE DAILY. IT IS PART NUMBER CV6Z-18472-S I TOOK MY CAR IN ON JANUARY 29, 2018 AND WAS TOLD THERE WERE 162 ON BACK ORDER AND I WOULD RECEIVE IT BY JANUARY 27, 2018. TODAY IS FEB 1 AND I WAS TOLD THE PART WON'T BE READY TILL MARCH 7, 2018 AND I HAVE TO JUST WAIT. NOW THERE ARE ABOUT 3200 OF THIS PART BACK ORDERED. WHY CAN I NOT DRIVE MY CAR FOR A MONTH AND A HALF? IF THERE ARE OVER 3K BACK-ORDERED WHY IS THERE NOT A RECALL?

TAKATA RECALL. THE COMPUTER SYSTEM HAS RUN IRREGULARLY SINCE PURCHASE. THE VEHICLE STALLS WHEN BEING DRIVEN AFTER THE FIRST 10 MILES OR SO ON CITY STREETS. HAVE TO PULL TO THE SIDE OF THE ROAD, TURN KEY OFF, RESTART ENGINE... MAY REQUIRE SEVERAL TIMES BEFORE THE VEHICLE CAN PROCEED.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE LOG NUTS SWELLED, WHICH MADE IT DIFFICULT TO PUT THEM BACK WHEN THEY WERE TAKEN OUT FOR A TIRE CHANGE OR ROTATION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

MY WIFE WAS DRIVING DOWN THE ROAD AND ALL OF THE SUDDEN THE CAR FELT LIKE IT WAS LOSING POWER AND THE SERVICE ENGINE LIGHT CAME ON AND SHE NOTICED SMOKE COMING OUT OF THE HOOD. SHE IMMEDIATELY PULLED OVER AND TURNED OFF THE IGNITION. SMOKE STARTED FILLING THE CAR SO SHE AND OUR DAUGHTER EVACUATED THE CAR. THIS CAR CAUGHT FIRE AND BURNED TO THE GROUND. SHE RECEIVED A RECALL NOTICE FOR A DOOR LATCH BUT NEVER FOR AN ENGINE FIRE.

I JUST BOUGHT THIS CAR USED AFTER A WEEK OF DRIVING I SAY A CHECK ENGINE LIGHT IT WAS AN ENGINE MISFIRE ON #3 SO I BOUGHT SPARK PLUGS AND A NEW COIL, I INSTALLED IT, AND IT DROVE HOME FINE. THEN I TOOK IT TO THE DEALER FOR AN OIL CHANGE, WHO MISSED IT WAS LOW ON COOLANT, A MESSAGE CAME UP SAYING LOW COOLANT THE NEXT DAY. I THEN KEPT GOING BETWEEN LOW COOLANT AND CHECK ENGINE UNTIL WHITE SMOKE CAME OUT THE TAIL PIPE AND THE CAR STARTED CUTTING OFF. FYI BOUGHT ALL MY PARTS FROM THE DEALER SPARK PLUGS, COIL, COOLANT, AND I TRIED TO ADDRESS EVERYTHING RIGHT AWAY.

ENGINE COOLANT WAS LEAKING MONTHS AFTER I PURCHASED THIS VEHICLE NEW .KEPT GETTING ENGINE COOLANT LOW.FORD COULD NOT DUPLICATE ISSUE SEVERAL OTHER TIMES I TOOK IT IN SAME ISSUE DEC 2016 THEY SAID THEY FIXED. ISSUE AGAIN DECEMBER 2017 SAYING NOW IT IS PART CV6Z 18472-S AND ON A MONTH BACK ORDER. THIS ISSUE WITH ENGINE COOLANT GOING ON SINCE ALMOST DAY 1 AND EACH TIME THEY FIND A DIFFERENT ISSUE TO FIX NEVER RESOLVING ISSUE. NOW THIS PART ON A MONTH BACK ORDER

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 70 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE AND THE CONTACT NOTICED THAT THE COOLANT IN THE VEHICLE WAS GONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO OBSERVED THE LEAK. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V431000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE VEHICLE BEGAN TO OVERHEAT. THE CONTACT REFERENCED AN UNKNOWN RECALL REGARDING A COOLANT LEAK AND THE POSSIBILITY OF THE ENGINE HEAD CRACKING, IF NOT REPAIRED. THE CONTACT HAD THE RECALL REPAIRED IN OCTOBER OF 2014. IN APRIL OF 2016, THE VEHICLE EXPERIENCED THE SAME FAILURE AND DROVE THE VEHICLE TO THE DEALER (GARY FORD, 1 BEAL PKWY NW, FORT WALTON BEACH, FL 32548) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY A HOSE THAT NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED BY THE DEALER. AFTER THE VEHICLE WAS REPAIRED, THE FAILURE CONTINUED. THE VEHICLE WAS DRIVEN BACK TO THE DEALER A FEW MONTHS LATER WHERE IT WAS DIAGNOSED WITH AN OIL LEAK, A CRACK IN THE LONG BLOCK, AND COOLANT IN THE CYLINDER. THE CONTACT STATED THAT THIS WAS THE SAME FAILURE AS MENTIONED IN THE RECALL IN 2014, WHICH WAS SUPPOSED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT ONLY THE DEALER WOULD BE ABLE TO ASSIST DUE TO THE INFORMATION ON THEIR END STATING THAT THE RECALL HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXCESSIVE COOLANT CONSUMPTION. THE CONTACT HAD TO REFILL THE COOLANT EVERY THREE DAYS AND THE LOW COOLANT WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 40 MPH, THE CONTACT NOTICED THAT THE "COOLANT LOW SERVICE REQUIRED" AND "SERVICE ENGINE" WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE BEGAN TO STALL. THE CONTACT DROVE TO A FUEL STATION AND BOUGHT COOLANT FOR THE VEHICLE. AFTER ADDING THE COOLANT WITH THE VEHICLE PARKED FOR NO MORE THAN FIVE MINUTES, THE CONTACT STARTED THE VEHICLE. THE "COOLANT LOW SERVICE" WARNING MESSAGE WAS NO LONGER ILLUMINATED; HOWEVER, THE "SERVICE ENGINE" INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE NEXT DAY, THE CONTACT DROVE THE VEHICLE TO SAMES FORD (6001 SAN DARIO AVE, LAREDO, TX 78041) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE DEALER REPAIRED THE WATER PUMP, BUT THE FAILURE RECURRED THREE WEEKS LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CONTINUE TO WORK WITH THE DEALER. THE VEHICLE WAS TAKEN BACK TO THE DEALER A TOTAL OF THREE TIMES TO HAVE THE WATER PUMP, COOLANT BOX, AND RADIATOR HOSE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURES STILL OCCURRED. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER TODAY. THE FAILURE MILEAGE WAS 55,000.

1/20/18 -DRIVING VEHICLE TO STORE WITH HEATER ON, ENGINE LIGHT CAME ON, CAR TEMPERATURE START GOING UP AS IF IT WAS OVER HEATING, AND CAR STARTED SPUTTERING AS IF IT WAS GOING TO TURN OFF. MADE IT HOME, CHECKED COOLANT, AND COOLANT WAS FULL. DROVE CAR TO FORD DEALERSHIP, THIS IS A KNOWN ISSUE; HOWEVER, MY SPECIFIC VIN WAS NOT PART OF THE RECALL SO NOW I AM OUT OF POCKET $500. SERVICE DEPT. STATED THAT IF I DID NOT CORRECT ISSUE ASAP THEN COOLANT COULD GET ON ENGINE AND START A FIRE. PART THAT NEEDS TO BE REPLACED IS THE COOLANT BYPASS VALVE. FORD NEEDS TO EXTEND THIS RECALL TO ALL 2013 FORD ESCAPES SINCE THE ISSUE IS BIGGER THAN THEY FIRST EXPECTED.

ON 9/7/17 MY CAR OVERHEATED DUE TO NO COOLANT IN TANK, THE DEALERSHIP WHERE I PURCHASED THE CAR FILLED THE COOLANT TANK AND GAVE ME AN OIL CHANGE. ON 12/29/17 CAR OVERHEATED AGAIN DUE TO NO COOLANT IN TANK AND THE CHECK ENGINE LIGHT CAME ON. I WENT TO WINNER FORD IN CHERRY HILL AND WAS INFORMED THAT THE CHECK ENGINE LIGHT WAS ON DUE TO CAR NEEDED A NEW COOLANT BYPASS SOLENOID VALVE, WHICH I PAID TO HAVE FIX. THE SERVICE DEPARTMENT STATED THEY DID A PRESSURE CHECK AND CONCLUDED THAT THE CAR WAS LEAKING ANTIFREEZE DUE TO A CRACK IN THE DEGAS BOTTLE. I PAID FOR A NEW DEGAS BOTTLE AND THE PAPERWORK STATES THE SYSTEM WAS REFILLED AND CAR IS NO LONGER LEAKING COOLANT. TWO WEEKS LATER (JAN 18TH, 2018), I START MY CAR AND THE OVERHEAT MESSAGE IS DISPLAYING, I CHECK UNDER THE HOOD AND THE COOLANT TANK IS EMPTY! NOW THE DEALERSHIP SERVICE DEPARTMENT IS STATING THE HVAC HEATER HOSE (CV6Z18472S) IS LEAKING AND THE PART IS ON BACK ORDER WITH FORD UNTIL THE END OF FEBRUARY. THIS IS UNACCEPTABLE, I CAN NOT BE WITHOUT A CAR FOR AN ENTIRE MONTH. MY CAR IS ONLY FIVE YEARS OLD, WHY ARE THE PARTS ON BACK ORDER FOR SUCH A LENGTHY TIME. IS THERE AN ISSUE WITH THESE CARS? I HAVE A RENTER CAR FROM THE DEALERSHIP, THAT FINANCIALLY I CAN'T AFFORD TO HAVE FOR A MONTH ON TOP OF PAYING $285 FOR THIS ISSUE. I NEED THIS PART TO SHIP ASAP AND I NEED TO SPEAK TO SOMEONE REGARDING HAVING THE LOANER CAR AS A COURTESY UNTIL THE PART IS DELIVERED TO THE DEALERSHIP. THE DEALERSHIP STATED THAT YOUR COMPANY WOULD H

I JUST BOUGHT A 2013 FORD ESCAPE WITH 1.6.I PURCHASED THIS ON DECEMBER 31,2017.THE SUV WAS DOING GREAT UNTIL YESTERDAY AND IT STALLED ON ME IN A PARKING LOT BUT IT STARTED RIGHT BACK UP AND RAN FINE.GOT OFF WORK HEADING HOME STOPPED GOT FOOD AND GOT BACK IN STARTED FINE.I WAS AT INTERSECTION AT LIGHT AND WITHOUT WARNING IT LOST POWER SHUTTER AND THEN DIED.IT STARTED RIGHT BACK BUT LIGHT HAD CHANGED AS I WAITED IT START LOSING POWER AGAIN I JUMPED INTO TURNING LANE AND AS I TURNED IT DIED AGAIN.IT DID THIS 6 MORE TIMES AND IT FINALLY STAYED RUNNING TO GET HOME.I HAVE ONLY HAD THIS ESCAPE TWO WEEKS AND NOW SEEING ALL THESE PROBLEMS I JUST WANT THIS CORRECTED CAUSE I ALMOST GOT HIT IN THE BACK DUE TO THIS STALLING.FORD NEEDS TO TAKE CARE OF THIS

WAS DRIVING ON A COLD SNOWY DAY TEMP GAUGE WENT FROM C TO HOT IN FIVE SECONDS THEN THE CAR CHECK ENGINE LIGHT CAM ON AND CAR LIMPED AT ABOUT 5 MILES HOUR TO SIDE OF ROAD ENGINE WAS COLD . CHECKED COOLENT IT WAS 2 OZS LOW STARTED UP CALL GARAGE RAN CODES CAME UP 1299 FORD SAID THAT NORMAL IT'S OKAY TO DRIVE TOOK IT HOME EVERY FOUR DAYS HAD TO ADD COOLENT TOOK IT BACK. HAD A PART PUT ON THE COOLENT SYSTEM THREW MORE CODES HAD TO HAVE WIRING HARNESS PUT ON STILL LEAKED COOLENT ORDERED HOSE CLAMPS THROUGH FORD SUPPOSE TO BE HERE 1/19/18. NOW THEY ARE SAYING MIDDLE OF FEBURY SO STILL WITH OUT CAR.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT ENGINE COOLANT CONSTANTLY HAD TO BE ADDED TO THE COOLANT RESERVOIR EVERY TEN DAYS. THE CONTACT STATED THAT THERE WAS NO VISIBLE EVIDENCE OF A COOLANT LEAK ON THE GROUND UNDER THE VEHICLE OR ANY ODOR OF BURNING COOLANT. THE "ENGINE COOLANT LOW SERVICE REQUIRED" WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER (ATCHINSON FORD, 9800 BELLEVILLE RD, BELLEVILLE, MI 48111). THE DEALER REPLACED THE COOLANT, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT NOTHING COULD BE DONE SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER ASKED THE CONTACT TO CALL NHTSA. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. *TR

THE STEERING ASSIST WENT OUT WHEN I WAS TURNING INTO A PARKING SPACE. I COULD NOT PHYSICALLY TURN THE WHEEL TO MOVE THE VEHICLE. HAD TO HAVE IT TOWED TO DEALERSHIP. IF THIS WENT OUT WHILE I WAS DRIVING AT HIGHER SPEED IT WOULD HAVE RESULTED IN A HORRIBLE ACCIDENT.

STALLING RISK / ENGINE OVERHEATING /FIRE - OUR 2013 FORD ESCAPE IS CURRENTLY "GROUNDED" PER THE DEALERSHIP BECAUSE THE PART WE NEED TO REPAIR IT IS NOT AVAILABLE INDEFINITELY. IT IS CURRENTLY BACK ORDERED INDEFINITELY DUE TO A RECALL OF OTHER 2013 FORD ESCAPES (SAFETY RECALL 12S41) THAT ARE EXPERIENCING THE SAME ISSUE BUT WE ARE BEING TOLD THAT OUR VEHICLE IS NOT BEING COVERED BECAUSE OF THE VIN & DATE OF ASSEMBLY YET IT IS EXPERIENCING THE SAME ISSUE AS OTHER 2014 FORD ESCAPES. MY 17 YEAR OLD SON WAS DRIVING THE VEHICLE WHEN IT POWERED DOWN AND STARTED TO OVERHEAT. THE PART IN QUESTION IS 7M5Z12A648B SENDER-ASY. I AM IRATE TO THINK THAT THIS IS A KNOWN PROBLEM AND FORD IS NOT COVERING THIS UNDER A RECALL JUST BECAUSE OF THE DATE AND LOCATION OUR VEHICLE WAS ASSEMBLED DOES NOT MATCH THE CURRENT RECALL. IF MY 17 YEAR OLD SON WAS HURT OR KILLED THEN THEY WOULD HAVE TO STEP UP TO THE ISSUE. I NEED HELP ASAP. THIS IS A SAFETY HAZARD AND I AM PAYING FOR IT! DO WE NEED SOMEONE TO BE KILLED TO IDENTIFY THIS AS AN ISSUE!

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/ LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PENSKE FORD (8970 LA MESA BLVD, LA MESA, CA 91941) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I HAVE BEEN SMELLING A BURNING SMELL WHEN I RUN MY A/C AND THEN A MONTH LATER IT FROZE UP WHILE DRIVING TO KANSAS. THEN WINTER TIME CAME AND NOW MY HEATER IS NOT HEATING PROPERLY. WELL I TOOK IT TO ONE OF THE FORD DEALERSHIPS AND THEY SAID IT WAS FINE EVEN THOUGH THEY CLEANED UP COOLANT. I WAS ALSO SMELLING COOLANT IN MY GARAGE AND UNDER MY HOOD OF MY ESCAPE. SO TODAY I TOOK IT TO ANOTHER FORD DEALERSHIP AND THEY SAID THE HEATER HOSE IS BROKE. AND IT'S ON BACK ORDER. I COULD OF LOST MY CAR DUE TO NEGLIGENCE. THERE HAS BEEN A LOT OF RECALLS/WORK ALREADY ON THE COOLING SYSTEM IN IT. THERE NEEDS TO BE A RECALL ON THESE CARS. IT'S NOT SAFE. IT SENDS UP RED FLAGS SINCE THE PART IS ON BACK ORDER.

IN REFERENCE TO RECALL NUMBER 13S12 BACK IN 2013 WITH 2013 FORD ESCAPES LOW COOLANT SENSOR. MY FORD ESCAPE WAS "FIXED" PER THIS RECALL 6/3/14 BY BOMRITTO FORD IN HAZLEWOOD MO. 3 1/2 YEARS LATER THE EXSACT PART USED TO FIXED THE ORIGINAL RECALL HAS NOW BECOME FAULTY AND CAUSED MY VEHCILE TO GO INTO LIMP MODE. FORD IS REFUSING TO REPLACE THIS PART AND SAYING IT IS THE CUSTOMER RESPONSIBILITY FOR US TO REPLACE A PART THAT WAS FAULTY ORIGINALLY AND 3 1/2 YEARS LATER FAULTY AGAIN. I HAVE ALREADY REPLACED MY VEHICLES TRANSMISSION AND COMPUTER MODULE IN THE PAST YEAR AND SPENT OVER 3 GRAND IN REPLACEMENT AND LABOR AND THIS IS PUTTING ME OVER THE EDGE. THIS COMPANY DOES NOT REPLACE THEIR FAULTY PARTS EVEN THOUGH THEY STAND BEHIND THEM. HOW AM I SUPPOSED TO BELIEVE THESE PARTS WERE VALIDLY REPLACED AND ARE NOT MADE TO LAST. THE ENGINE CODES THAT WE ARE GETTING ARE CAUSED FROM THE RECALL KIT THAT WAS USED TO REPLACE THE FAULTY PRODUCT ORIGINALLY. THIS KIT COSTS 759 TO THE CONSUMER AND THAT DOES NOT INCLUDE LABOR. FORD REFUSES TO SELL THE PARTS TO FIX THE PROBLEM AND MAKES THE CUSTOMER PURCHASE THE ENTIRE KIT. THIS ISSUE NEEDS TO BE HANDLED PROPERLY BECAUSE INNOCENT CUSTOMERS ARE BEING TAKEN ADVANTAGE OF. MY VEHICLE ONLY HAS 100K MILES AND I HAVE ALREADY REPLACED THE TRANSMISSION WHICH WAS 2700! NOW THIS, WHICH WAS A RECALL 4 YEARS AGO. THE ISSUE BEGAN ON 1/16/2018 OUT OF NOWHERE. NO WARNING, NO LIGHT I WAS DRIVING ON A BUSY ROAD AND MY CAR WENT INTO OVERHEAT MODE AND I WAS TOLD BY THE

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. ON SEVERAL OCCASIONS, THE ENGINE COOLANT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CARRIAGE FORD INC AT (812) 284-4444 (908 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129) WHERE IT WAS DIAGNOSED THAT THE RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. ON ANOTHER OCCASION, THE CONTACT NOTICED COOLANT HAD LEAKED ONTO THE GROUND. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AND THE COOLANT ENGINE INDICATOR ILLUMINATED. THE CONTACT RETURNED TO CARRIAGE FORD INC, BUT THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WITHIN A WEEK OF OWNING THE VEHICLE, THE REAR PASSENGER DOOR FAILED TO PROPERLY CLOSE WHEN OPENED. THE CONTACT HAD TO CONSTANTLY DOUBLE CHECK TO ENSURE THAT ALL OF THE DOORS WERE SECURED DUE TO THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE DEALER (BRANDON FORD, 9090 E ADAMO DR, TAMPA, FL 33619, (813) 246-3673) SCHEDULED AN APPOINTMENT FOR THE RECALL REPAIR AND WAS TO DIAGNOSE THE CAUSE OF THE FAILURE. IN ADDITION, THE SERVICE ENGINE AND COOLANT WARNING INDICATORS RANDOMLY ILLUMINATED. THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. ALSO, THE DRIVER'S SIDE FLOORBOARD AREA WAS NOT STRUCTURALLY SOUND AND BEGAN BUCKLING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

'UNSAFE AT ANY SPEED': WE BOUGHT A NEW 2013 FORD ESCAPE. IT HAD MANY PROBLEMS, INCLUDING MANY SAFETY RECALLS. I REQUEST FORD BUY THE CAR BACK MULTIPLE TIMES (THEY REFUSED). OUR DRIVER'S SEAT BELT FAILED ON 12-25-2017 AT 09:55 AM, WHEN MY WIFE'S CAR WAS STRUCK FROM BEHIND BY A CAR GOING 50 MPH. BOTH CARS WERE TOTALED. MY WIFE WAS IN THE DRIVERS SEAWEARING HER SEAT BELT AT THE TIME OF THE ACCIDENT & WAS THROWN FORWARD AND HIT HER HEAD ON THE STEERING WHEEL WHEN DRIVERS SIDE SEAT BELT FAILED TO ENGAGE. SHE GOT A CONCUSSION INJURY AND HAD TO GO TO THE ER, ALSO A BAD WHIPLASH AND OTHER INJURIES, INCLUDING SEATBELT RASH ON LEFT COLLARBONE. SEAT BELT FAILED OR HER HEAD WOULD NOT HAVE BEEN INJURED. WE AREN'T FIRST FORD OWNERS TO BE INJURED BY SEAT BELT PROBLEMS. I FOUND MULTIPLE REPORTS ON THE NHTSA SITE OF DRIVER AND PASSENGER INJURIES IN 2013 & 2014 FORD ESCAPES DUE TO SEAT BELT FAILURES. (NOTE: THIS ISSUE MAY BE SIMILAR TO EXISTING NHTSA RECALL 16V875, FOR THE FORD FUSION, BUT NOT THE ESCAPE.) FORD HAS BEEN NOTIFIED MULTIPLE TIMES DRIVERS & PASSENGERS ARE BEING INJURED BY THE FAILURE OF DRIVER & PASSENGER SEAT BELTS, YET HAS TAKEN NO ACTION, NOR HAS NHTSA. PLEASE REVIEW THE SEAT BELT INJURIES IN 2013-2018 FORD ESCAPES. *** NOTE: I FOUND 12 NHTSA REPORTS OF SEAT BELT FAILURES IN J2013-2014 ESCAPES, INCLUDING 4 INJURIES. THE ESCAPE DESIGN CHANGED IN 2013. A. NHTSA ID NUMBER: 10562168 (INJURIES DUE TO SB FAILURE, INCLUDING BROKEN BONES, INCORRECTLY LOGGED AS NO INJURIES, CUSTOMER CAL

TOTAL ENGINE FAILURE AT 73269 MILES. VEHICLE HAS BEEN RECALLED MULTIPLE TIMES FOR ENGINE COOLANT LOW/ENGINE OVERHEATING WARNINGS. RECALL WORK WAS COMPLETED ON VEHICLE; HOWEVER, STILL HAD ISSUES WITH ENGINE COOLANT LOW/ENGINE OVERHEATING WARNINGS WHERE THE CAR HAD TO BE TOWED IN TO A DEALER. PRIOR TO THE HOLIDAYS, TOOK CAR IN TO LOCAL SHOP FOR A NEW BATTERY AND AIR FILTER. THIS VEHICLE IS A PERSONAL VEHICLE THAT ISN'T DRIVEN MUCH. I HAVE A COMPANY CAR. ON DECEMBER 23, 2017, LEAVING AMARILLO, TEXAS, ENTERED FEEDER ROAD TO ACCESS INTERSTATE. ENGINE COOLANT LOW WARNING CAME ON AND THEN IMMEDIATELY FOLLOWED BY ENGINE OVERHEATING WARNING. TOWED TO FIRESTONE -- THEY SAID IT WAS A TEMPERATURE SENSOR AND THEY DIDN'T HAVE THE PART. TOWED TO GENE MESSER FORD -- THEY HAD IT FOR TWO WEEKS, AND JUST INFORMED ME THAT THE ENTIRE ENGINE WILL NEED TO BE REPLACED -- DUE TO OVERHEATING - CYLINDER HEAD WARPED -- $6,800 FOR THE REPAIR. THIS PARTICULAR ENGINE HAS BEEN CITED FOR SAFETY CONCERNS BECAUSE OF 29 FIRES. I CONTACTED FORD PRIOR TO THIS TO ASK FOR HELP AND THEY DECLINED. THESE ENGINES HAVE HAD MULTIPLE RECALLS FOR CYLINDER HEAD PROBLEMS AND THE RECALL DIDN'T FIX THE PROBLEM, AS MY VEHICLE STILL HAD "ENGINE COOLANT LOW AND ENGINE OVERHEATING WARNINGS" AFTER THE RECALL WAS COMPLETED. THE CONTINUOUS ENGINE COOLANT LOW WARNING RESULTED IN THE VEHICLE ALSO RECEIVING A NEW RADIATOR IN 2016.

1/11/18 - THROUGHOUT THE DRIVING OF OUR VEHICLE AS A RIDESHARE VEHICLE, THE ENGINE STOPPED OVER 20 DIFFERENT OCCASIONS WHILE IN THE DRIVE GEAR, GOING DOWN THE STREET, OR WHEN TRYING TO PULL INTO TRAFFIC. THIS IS BECOMING AN EXTREME SAFETY ISSUE TO ALL PASSENGERS IN MY VEHICLE. PLEASE DO SOMETHING REGARDING THIS ISSUE. THE CHECK ENGINE LIGHT NEVER COMES ON, THEREFORE NO DIAGNOSTIC TEST IS ABLE TO "RECREATE" THE ISSUE WILL SOMEONE NEED TO DIE BECAUSE OF THIS CONSTANT STALLING BEFORE FORD WILL FIX THE PROBLEM? WE ARE EXTREMELY FRUSTRATED WITH THE NON-ACKNOWLEDGEMENT OF THERE BEING AN ISSUE, WHEN THERE CLEARLY IS, AND NO ONE HAS A SOLUTION TO FIX THE CONSTANT STALLING ISSUES. WE ARE READY TO FIND AN ATTORNEY AN SUE, PRIOR TO THIS BEING A WRONGFUL DEATH SUIT.