2013 Ford Escape complaints

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED. THE VEHICLE WAS COASTED TO A FUEL STATION WHERE IT CAUGHT FIRE. THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. IT WAS UNKNOWN IF A POLICE OR A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V584000 (ENGINE) PRIOR TO THE FIRE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-15003539. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS 78,000.

WHILST DRIVING ON STREETS AND HIGHWAYS, AT LEAST 1 MONTH, ME AND MY WIFE BEGAN NOTICING 2013 FORD ESCAPE 1.6 HESITATE! AND STALL, SEVERAL TIMES ON AND OFF STREETS AND HIGHWAYS.PCM, MODULE IS SENDING INCORRECT SIGNALS, CODES READ, COM NEEDS REPROGRAMMING, ALSO COOLANT SYSTEM LEAKS!, MAY BE CAUSING OVER HEATING, AND FIRE IN ENGINE COMPARTMENT, WATER PUMP WENT OUT, WEDNESDAY JUNE 6TH 2018, CAR IS NOW AT FORD DEALERSHIP, FOR, INVESTIGATION INTO RECALL WORK. THAT MAY HAVE NOT BEEN PERFORMED. PRIOR TO SALE TO DEALERSHIP WHERE WE PURCHASED IT. WE WOULD LIKE ANY UPDATED INFORMATION ABOUT RECALL REPAIRS PERFORMED BY FLEET?, COMPANY THAT SOLD IT TO SUPER AUTO SALES., INCLUDING CALIBRATION AND OVER HEAT SOFTWARE TO PREVENT OVER HEATING ETC., ALONG WITH 13 OTHER ORIGINAL RECALLS THAT SHOULD HAVE ALREADY BEEN PERFORMED, AND SOME RECORD WHO RECALL REPAIRS WERE PERFORMED BY ETC. ALSO THE DRIVER AND PASSENGER SEATBACK RECLINER MECHANISM HAS INSUFFICIENT STRENGTH, BECOMES LOOSE AND LEANING WHILE I'M DRIVING ON STREETS AND HIGHWAYS, THIS BEEN SINCE PURCHASED UNDER A YEAR AGO PRE-OWNED 100,486 MILES ON ODOMETER. ALSO CONSTANT SMELL OF STRONG GAS COMING FROM ENGINE COMPARTMENT, LOW GAS MILEAGE, SIGNIFICANT LOOSE OF ENGINE COOLANT, ETC.AS MENTIONED PRIOR IN MY COMPLIANT, FULL LINE AND FUEL PUMP MAY NEED SERVICE, BECAUSE OF STRONG GAS FUMES IN AND AROUND VEHICLE. THANKS FOR YOUR TIME. THIS HAPPENED OVER A PERIOD OF A MONTH TILL IT BROKE DOWN AND WE HAD IT TOWED, WE JUST FOUND OUT ABOUT RECALL, AND

ENGINE WIRING HARNESS AND SENSOR PROBLEMS IN 2013 FORD ESCAPE WITH 2.0 LITER ENGINE THAT WAS NOT INCLUDED IN PREVIOUS SAFETY RECALL. WHILE ON A VACATION TRIP IN FEBRUARY, 2018, THE ENGINE FAULT WARNING LIGHT CAME ON IN OUR 2013 FORD ESCAPE TITANIUM WITH THE 2.0 LITER ENGINE AFTER RESTARTING THE CAR AND ENTERING THE HIGHWAY. IT WAS FOLLOWED BY THE CHECK ENGINE LIGHT. AS WE DROVE TO THE NEAREST FORD DEALERSHIP, THE CAR WAS INCREASINGLY HESITATING AND SEEMED TO BE MISFIRING, A DANGEROUS SITUATION SINCE HIGHWAY DRIVING WAS REQUIRED. THE SERVICE TECHNICIAN AT THE DEALERSHIP DID AN ANALYSIS AND DETERMINED THAT THE PROBLEM WAS IN THE MAP SENSOR. HE REPLACED THAT SENSOR UNDER WARRANTY AND THE PROBLEM WAS APPARENTLY FIXED UNTIL JUNE 4, 2018, WHEN IDENTICAL PROBLEMS APPEARED AFTER A STOP ON A LOCAL TRIP.THE CAR WAS PARKED AT A SAFE LOCATION AND ON JUNE 6 DRIVEN TO A LOCAL DEALERSHIP FOR SERVICE AND REPAIR. ANALYSIS BY THE TECHNICIAN SHOWED THAT THERE ARE PROBLEMS IN THE ENGINE WIRING HARNESS THAT ARE DISRUPTING SIGNALS FROM THE MAP SENSOR AND THE CAM SENSOR, AND THAT REPLACEMENT OF THE COMPLETE ENGINE WIRING HARNESS IS REQUIRED TO FIX THE PROBLEM. ALTHOUGH THIS CAR WAS BUILT DURING THE SAME PERIOD AS THE CARS COVERED BY NHTSA CAMPAIGN NUMBER 14V495000 AND IT HAS THE SAME ENGINE SPECIFICATIONS AND THE SAME APPARENT PROBLEMS, IT WAS NOT INCLUDED IN THAT RECALL. IT IS CLEAR TO ME IT SHOULD HAVE BEEN. FURTHER, IT SEEMS THERE ARE POTENTIAL SIGNIFICANT SAFETY CONCERNS REGARDING ALL 2013 AND

FUME SMELL INSIDE MAIN CABIN WHEN ACCELERATES

CONSISTENT ISSUES WITH THE ENGINE COOLANT SYSTEM RESULTING IN ANTIFREEZE GOING INTO THE VALVES. WE ARE NOW HAVING TO HAVE THE ENTIRE ENGINE REPLACED.

VEHICLE LOSES POWER STEERING WITHOUT NOTICE; VEHICLE WAS STATIONARY, I STARTED IT AND RECEIVED AN ERROR MESSAGE THAT POWER STEERING FAILED. THIS HAPPENED TWICE. I READ SEVERAL RELATED REPORTS ON THIS WEBSITE AND ONLINE AND ALSO SAW THERE WAS A RECALL FOR THIS ISSUE IN PREVIOUS YEAR MODELS. DEALERSHIP DID NOT WARN ME.

TRANSMISSION FAILURE AT 85,000 MILES.

ENGINE STALLED ON MAJOR FREEWAY. MECHANIC AND FORD DIAGNOSED IT WITH THE TURBOCHARGER FAILING. IE; LITERALLY CAME APART. THE CATALYTIC CONVERTERS ARE NOW ALSO DAMAGED DUE TO THE TURBOCHARGER FAILING AND GIF KNOWS WHAT ELSE. THERE WERE NO CODES, THE ENGINE SYSTEM, STATED THAT THERE WERE NO ERRORS.

2013 FORD ESCAPE SE BOUGHT 3/29/17AT THE TIME THE 12V DC POWER OUTLET, AUX PORT & USB PORT DID NOT WORK. 4/22/2018 THE VEHICLE STOPPED ON THE PA TURNPIKE IMMEDIATELY AFTER I RECEIVED A WARNING 'HIGH ENGINE TEMPERATURE, PLEASE STOP VEHICLE SAFELY'. SERVICE APPOINTMENT FOR 4/25/18 & WAS INFORMED THAT THERE WAS A RECALL ON THE ENGINE COOLANT BYPASS SYMPTOMS, ISSUES WITH THE WATER PUMP & 2-3 OTHER ISSUES THAT WERE ALL COVERED UNDER FORD RECALLS &FORD WEXFORD WOULD FIX IT ON 4/30/18. 5/4/18 INFORMED THAT THEY HAD NOT BEEN ABLE TO CONTACT FORD WEXFORD FOR AN UPDATE. I CONTACTED FORD WEXFORD & WAS INFORMED THAT THEY DID NOT HAVE A 2013 FORD ESCAPE TO REPAIR. I RECEIVED A CALL BACK INFORMING ME THAT FORD WEXFORD WAS UNAWARE THAT THE SUV WAS AT THEIR LOT SINCE 4/30/18 & THEY WOULD NOT BE ABLE TO SERVICE IT UNTIL THE FOLLOWING WEEK. 5/10/17 I PICKED UP THE SUV AND WITHIN 24 HOURS STARTED HAVING ADDITIONAL PROBLEMS/SIGNALS INCLUDING THE SERVICE ENGINE, SEATBELT, BATTERY, BRAKES, HILL ASSIST NOT AVAILABLE, HIGH ENGINE TEMPERATURE STOP SAFELY AND THE SPEEDOMETER NOT FUNCTIONING. I CONTACTED JD BYRIDER WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT IT COULD POSSIBLY BE THE BATTERY, STARTER OR ALTERNATOR. I WAS TOLD TO TAKE IT TO AUTO ZONE TO HAVE A COMPUTER DIAGNOSTIC. I RETURNED THE VEHICLE 5/17 & WAS INFORMED THAT THE VEHICLE WOULD HAVE TO GO BACK TO FORD WEXFORD. I SPOKE WITH ANDY AT FORD WEXFORD AND HE INFORMED ME THAT THE SUV HAD A WIRING ISSUES THEY WEREN'T ABLE TO FIX, T

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE COOLANT SYSTEM INDICATOR ILLUMINATED. WHILE DRIVING 60 MPH, THE ENGINE OVERHEATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO ADVANTAGE FORD LINCOLN SALES, INC. (885 HAGERTY DR., FREMONT, OH 43420), BUT WAS NOT REPAIRED. THE DEALER STATED THAT THERE WAS A LEAK FROM THE COOLANT SYSTEM THAT CAUSED THE LEVELS TO BECOME TOO LOW; THEREFORE, THE VEHICLE OVERHEATED. THE CONTACT WAS ADVISED TO KEEP THE COOLANT LEVEL TOPPED OFF IN THE INTERIM. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 83,974.

OURS IS A 2013 FORD ESCAPE WITH ONLY 37,000 MILES ON THE ODOMETER. IT'S HARDLY BEEN DRIVEN FOR A SIX YEAR OLD CAR AND HAS BEEN WELL MAINTAINED ACCORDING TO THE MANUFACTURER'S RECOMMENDATION.UPON STARTING THE CAR IN THE DRIVE MODE, THERE WAS A PRONOUNCED "CLUNK" SOUND FROM BELOW THE CABIN SECTION OF THE CAR. THE CAR WOULD BEGIN MOVING FORWARD AND THEN SHIFT INTO NEUTRAL. THIS SITUATION CONTINUED FOR ABOUT 1/10 OF A MILE. WHILE TURNING AROUND TO RETURN HOME, THE SAME THING HAPPENED IN THE REVERSE MODE. THE CAR HAD TO BE TOWED TO THE DEALER AS IT APPEARED TO BE UNSAFE TO DRIVE ON A HIGHWAY. THE DIAGNOSIS WAS CLUTCH AND TRANSMISSION FAILURE. COST TO REPAIR $4,300.00. SEEMS TO ME THAT THERE HAS TO BE A BASIC DEFECT IN THE PRODUCT HAVING READ SO MANY OF THE OTHER COMPLAINTS ON THIS SITE. ADDITIONALLY AND IN RETROSPECT, THE ENGINE WOULD BEGIN RACING TO A HIGH RPM IN THE PARK MODE WITHOUT A FOOT ON THE ACCELERATOR. THIS WAS A DISTURBING PHENOMENON.

WINDSHIELD HAS BEEN LEAKING FOR AWHILE. DID NOT NOTICE UNTIL STAIN APPEARED INSIDE ON THE HEADLINER.

WHEN I TURNED ON THE CAR TO GET BACK HOME FROM THE GROCERY STORE THE SCREEN SHOWED "STEERING WHEEL AT FAULT." THE STEERING WHEEL WAS VERY HARD TO TURN AND I HAD TO GET HOME SO I MANAGED TO GET THE CAR TO THE HOUSE. THE NEXT MORNING, THE SAME THING HAPPENED AGAIN AND BECAUSE OF THIS PROBLEM I COULD NOT TAKE MY CAR TO A TRIP WHERE I HAD ALREADY PLANNED, NOW I CAN'T DRIVE IT TO WORK EITHER, IT HAS BEEN TWO DAYS AND THE SAME PROBLEM REMAINS.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED PREMATURE ENGINE FAILURE THAT CAUSED THE MOTOR TO FAIL TWICE. THE DEALER (PLATTSBURGH FORD, 320 CORNELIA ST, PLATTSBURGH, NY 12901, (518) 561-5030) DIAGNOSED THAT AN UNKNOWN OEM PART WITHIN THE MOTOR NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), BUT THE SAME DEALER CONFIRMED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

RECENTLY IT DIED WHILE DRIVING ON A BUSY HIGHWAY. I WAS EXTREMELY LUCKY THAT I COULD GET OFF THE ROAD, AND THAT THERE WAS NOT A MAJOR ACCIDENT. MY CAR TURNS OVER, BUT WILL NOT RESTART. AFTER MY MECHANIC HAD IT FOR A DAY, HE CONTACTED ME STATING IT HAS AN ELECTRICAL PROBLEM AND THAT HE WAS CALLING THE FORD DEALERSHIP, DUE TO IT BEING FAULTY AND THAT THEY SHOULD FIX IT. I THEN WAS CALLED BACK AND HE CONFIRMED WITH AUBURN FORD, IN AUBURN, CAN, THAT THERE WAS A RECALL THAT COULD FIX THE PROBLEM AND THAT THE DEALER HAD TO DO THE REPAIRS, WHY I CALLED FORD, I WAS TOLD THERE WAS ONLY 1-RECALL FOR THE DOORS. AFTER I TOLD HIM THE MECHANIC WAS TOLD THERE WERE 2, HE CHANGED HIS STORY. HE THEN SAID THERE WERE 2-RECALLS, BUT NEITHER WOULD FIX MY CAR. HE THEN STARTED I WOULD NEED TO PAY $ TO HAVE THEM DIAGNOSE IT.

SWOLLEN LUNG BUT ISSUES. HAVE ALREADY HAD TO REPLACE SOME, NOW WE ARE HAVING TO REPLACE MORE!

WHILE DRIVING MY 2013 FORD ESCAPE (1.6L ENGINE) ON AN INTERSTATE, I WAS TRAVELING AT 80MPH ON CRUISE CONTROL. SUDDENLY THE CRUISE CONTROL WAS DEACTIVATED AND I FELT A JOLT. I THEN OBSERVED A MESSAGE ON THE DASH WHICH READ ENGINE OVERHEATING, STOP SAFELY. I THEN OBSERVED THE ENGINE LIGHT TO ILLUMINATE, THE COOLANT NEEDLE GO TO THE RED HOT LEVEL, AND I BEGAN TO LOOSE ACCELERATION. THE VEHICLE WAS NOT OVERHEATING AND WAS LATER CONFIRMED AT A NEARBY CAR REPAIR. ONCE STOPPED AND ATTEMPT TO RESTART, LOSS OF STEERING HAD BEGUN. MILEAGE DURING INCIDENT WAS 80,200. AFTER TAKING IT TO FORD REGARDING NEWER RECALL MSGS, THEY ADVISED THE STEERING RACK WAS NOT COMMUNICATING WITH THEIR DIAGNOSTIC AND MUST BE THE REASON FOR THE REPAIR. REPAIR HAS NOT BEEN COMPLETED AFTER READING INCIDENTS AND COMPLAINTS REGARDING SIMILAR ISSUES/CONCERNS. I BELIEVE THIS TO BE ANOTHER RECALL ISSUE.

PURCHASED NEW IN 2013 - 43,000 MILES CURRENTLY. FOUR EPISODES OF A JERKING MOTION BETWEEN SPEEDS OF 0 TO 45 IN 5 YEARS. I PURCHASED 5 YR AND 100,000 MILE WARRENTY. THE TIME RAN OUT 2 MONTHS AGO. THIS TRANSMISSION HAS A S FEATURE AND AS IT WOULD STOP THE JERKING WHEN IT WAS CUT OFF AND RESTARTED IT SEEMED TO BE A COMPUTER PROBLEM. IT HAPPENED ABOUT ONCE A YEAR AND ALWAYS "RESET" WHEN TURNED OFF. I WONDERED IF THERE WAS A SILENT RECALL OR OTHER PEOPLE WHO HAVE HAD THIS EXPERIENCE. I HAVE ALWAYS BEEN DRIVING WHEN THIS OCCURS AND IT IS RANDOM....LEAVING A STOP, OPEN ROAD STOP AND GO. I ACTUALLY CALLED FORD THE FIRST TIME IT HAPPENED AND THEY WERE SENDING A TOW TRUCK. THE VEHICLE HAD BEEN PARKED OVERNIGHT AND I THOUGHT TO TURN IT AROUND IN THE DRIVEWAY SO IT WOULD GO ON THE TRUCK FORWARD. DROVE DOWN STREET TO TURN AROUND AND NOTHING....CANCELLED THE TOW. NOTHING LIKE IT FOR ANOTHER YEAR??? I FEEL THIS MAY BE A PROBLEM WITH THE "S" (SPORT SHIFT) FEATURE. I HAVE NEVER USED THIS FEATURE AT ALL...AT AGE 75, I AM OVER THAT. MY VEHICLE HAS BEEN SERVICE TWICE A YEAR SINCE PURCHASE. THE MANUAL SAYS CHANGE TRANSMISSION FLUID AT 150,000 MILES. THE SUDDEN AND VIOLENT JERKING WHILE IN TRAFFIC IS TERRIFYING TO SAY THE LEAST AND ALTHOUGH THERE HAS NOT BEEN AN ACCIDENT, I AM CERTAINLY NERVOUS ABOUT THE FUNCTION OF THE VEHICLE.

ENGINE OVERHEATING. ON MAY 14, 2018 AT APPROXIMATELY 71102 MILES, MY VEHICLE WAS DIAGNOSED AS "OVERHEATING" DUE TO WATER PUMP FAILURE. THE WATER PUMP FAILED BECAUSE 2 OUT OF 4 BOLTS WERE NOT THERE. THIS RESULTED IN THE PULLEY BENDING AND SEVERAL OTHER ISSUES. IT WAS THE FIRST AND ONLY WARNING OF SUCH A PROBLEM. I HAVE OWNED THE CAR FOR LESS THAN 1 YEAR (PURCHASED USED). I WAS ALSO INFORMED THAT THE FRONT AXLE REQUIRES REPLACING (CLICKING NOISE). RESEARCHING THIS PROBLEM, I FOUND THAT SEVERAL OTHER 2013 FORD ESCAPE HAD SIMILAR ISSUES. MY QUESTION IS HOW FORD GOT AWAY WITH ONLY BEING RESPONSIBLE FOR REPAIRS ON LESS THAN 7000 VEHICLES.

COOLANT LEAKS, WAS REPAIRED IN 2014 PER RECALL. COOLANT LEAK ISSUE KEEPS HAPPENING.

THIS HAPPENED 2X IN MY 2013 FORD ESCAPE. WHEN I PRESSED ON THE GAS PEDAL THERE WAS NO RESPONSE. LUCKILY I HAPPENED TO BE IN SAFE AREAS WHEN THIS HAPPENED. I HAD TO SHUT DOWN AND RESTART THE CAR IN ORDER TO DRIVE IT. I BROUGHT IT INTO THE DEALERSHIP AND WAS TOLD THE THROTTLE BODY NEEDED TO BE REPLACED FOR $1800. I COMMUTE 120 MILES A DAY - I CANNOT AFFORD TO BE IN AN UNSAFE CAR WITH MY CHILDREN.

STUTTERING WHEN IDLE, USUALLY AFTER FILLING THE TANK UP. CHECK ENGINE LIGHT ON. GIVING ERROR CODE P1450. I HAVE ALREADY HAD EVAP VENT SOLENOID FIXED TWICE IN JANUARY OF THIS YEAR(2018) LIGHT CAME ON AGAIN TODAY. SAME CODE

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE "ENGINE FAULT" MESSAGE SUDDENLY DISPLAYED AND THE VEHICLE BEGAN TO HESITATE, SHUTTER, AND VIBRATE BEFORE REDUCING SPEED. THE VEHICLE WAS TAKEN TO THE DEALER (MAHWAH FORD ON FRANKLIN TURN PIKE, MAHWAH, NJ) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO INSUFFICIENT COMPRESSION IN THE ENGINE WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 20,000.

JUST BECAUSE THE VIN ON THIS SPECIFIC 2013 ESCAPE DOESN'T MATCH ALL THE RECALLS DOESN'T MEAN IT DOESN'T HAVE THE SAME ISSUES. I'VE ALREADY HAD TO HAVE THE WATER PUMP REPLACED AND THE TRANSMISSION REBUILT. THERE'S ELECTRICAL ISSUES, HVAC ISSUES, DOOR ISSUES, DELAYED ACCELERATION ISSUES, THE LIST GOES ON AND ON AND ON WITH THIS VEHICLE. I REACHED OUT TO FORD AND THEY OFFERED NO HELP. YOUR SYSTEM ONLY ALLOWS ME TO CHECK THREE PROBLEMS.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE LUG NUTS ON THE VEHICLE NEEDED TO BE REPLACED. THE LUG NUTS WERE MANUFACTURED WITH A PLASTIC COVER, WHICH COULD DETERIORATE OVER TIME AND CAUSE MOISTURE TO ENTER THE LUG NUT. AS A RESULT, THE LUG NUT COULD SWELL AND BECOME IMPOSSIBLE TO REMOVE IF THE TIRE NEEDED TO BE CHANGED. AUTONATION FORD WESTLAKE (23775 CENTER RIDGE RD, WESTLAKE, OH 44145, (440) 296-3019) WAS THE DEALER THAT SERVICED THE VEHICLE. THE LUG NUTS WERE REPLACED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 321186. THE APPROXIMATE FAILURE MILEAGE WAS 62,453.

FREEZE PLUG IS LEAKING COOLANT AND ENGINE IS STALLING WHILE DRIVING COOLANT STARTED LEAKING AROUND 11/10/17 AND THE STALLING STARTED OCCURING 4/27/18 AND NO RECALLS HAVE BEEN ISSUED TO MY VEHICLE BUT ARE HAVING SYMPTOMS OF THE RECALLS THAT OUR PRESENT FOR OTHER ESCAPES

WINDSHIELDS WITH NO SEAL CAUSING LOTS OF AIR NOSIES LIKE THE WINDOWS ARE DOWN

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO STEER AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND DROVE NORMALLY. HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO CABRERA AUTO (CARR #2 KM 82.2 SALIDA EXPRESO HATILLO, PR 00614, (787) 333-8410) FOR DIAGNOSTIC TESTING, BUT NO FAILURE CODES WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 92,971. *TT CONSUMER STATED THE VEHICLE HAD MULTIPLE FAILURES OF ELECTRICAL STEERING. FINALLY, THE OWNER HAD TO REPLACE THE STEERING RACK AND PKNON BECAUSE IT STOPPED WORKING COMPLETELY. UPDATED 9/4/18*JB

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTART THE ENGINE. THE DEALER (AUTONATION FORD AMHERST, 8000 LEAVITT RD, AMHERST, OH 44001) WAS CONTACTED AND ADVISED THE CONTACT TO BRING THE VEHICLE IN TO BE DIAGNOSED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,600. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE AND THE LOW COOLANT WARNING INDICATORS ILLUMINATED. THE VEHICLE STARTED TO DECELERATE AND WAS COASTED OVER TO THE SIDE OF THE ROAD. THE CONTACT OPENED THE HOOD AND NOTICED THAT THE COOLANT CONTAINER WAS HALF EMPTY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

COOLANT LOSS/LEAK THAT GREW OVER TIME TO A LARGE LEAK/FIRE RISK NOW. OVER THE PAST YEAR COOLANT LEVEL WOULD FALL AND NEED TO BE ADDED EVERY FEW MONTHS. THE WATER PUMP HAS NOW FAILED AT 76K MILES CAUSING A LARGE COOLANT LEAK COVERING THE ENGINE/UNDERSIDE OF THE VEHICLE IN COOLANT. IT HAS NEVER OVERHEATED BUT THERE IS A RISK OF FIRE FROM THE COOLANT LOSS ON THE HOT ENGINE/EXHAUST PARTS. THE VEHICLE HAS ALREADY BEEN REPROGRAMMED ON A PREVIOUS RECALL FOR THE REDUCED POWER MODE IF TEMP RISES/COOLANT LOSS WHEN THE TURBOCHARGER WAS REPLACED UNDER WARRANTY FOR A LEAK. CALLED LOCAL FORD DEALER SHIP (GRAPEVINE FORD IN TX) AND WAS TOLD NO OPEN RECALLS ON THE VEHICLE. THEY PERFORMED THE WARRANTY REPLACEMENT OF THE TURBOCHARGER FOR LEAKS AND PERFORMED PCM UPDATE FOR TEMP/REDUCED POWER LIMITER.

THE CAR WILL RANDOMLY STALL AND DIE WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES. IT CAN BE AFTER REVERSING AND PULLING FORWARD, OR WHILE AT A STOP LIGHT AND START MOVING FROM A COMPLETE STOP. I HAVE TAKEN THE CAR TO 2 DEALERSHIPS AND NEITHER OF THEM CAN FIND OUT WHAT IS WRONG OR HOW TO FIX IT.

I WAS DRIVING TO WORK LAST FRIDAY AND I SUDDENLY HEARD THE ALERT SIGNAL AND DASHBOARD LIGHT AND THEN I COULDN'T TURN THE STEERING WHEEL. THE ERROR MESSAGE ON THE DASH SAID "STEERING ASSIST FAULT SERVICE REQUIRED". I WAS ABLE TO TURN THE WHEEL ENOUGH TO GET IT OFF THE ROAD. LUCKILY I WAS ONLY GOING ABOUT 35 MPH ON THE HIGHWAY. THE POWER STEERING HAD FAILED AS I WAS DRIVING DOWN THE HIGHWAY. THERE WERE MANY OTHER CARS AROUND ME, BUT LUCKILY THEY AVOIDED ME. I HAVE ONE REPAIR QUOTE FOR $2000 TO REPAIR THE ENTIRE POWER STEERING RACK AND PINION SYSTEM, OF WHICH WE CANNOT PAY. WE TOOK IT TO 2 OTHER MECHANICS WHO REPORTED THAT THEY WERE UNABLE TO FIX IT BECAUSE IT WAS AN ELECTRIC SYSTEM AND HAD TO BE REPROGRAMMED BY THE DEALERSHIP SERVICE DEPT. FROM MY RESEARCH, THIS IS THE SAME ISSUE FORD HAD WITH THEIR 2008-2011 FORD EXPLORERS.

DRIVERS SIDE SEAT BELT WILL NOT RETRACT ALL THE WHY.

REAR DRIVER'S SIDE DOOR REMAINS LOCKED. CANNOT UNLOCK AND OPEN DOOR. THIS CAN BE A SAFETY ISSUE FOR REAR SEAT PASSENGER.

WHILE ARRIVING HOME (ALMOST ENTERING MY GARAGE), SUDDENLY I HAVE THIS MESSAGE ON SCREEN 'STEERING ASSIST FAULT SERVICE REQUIRED' AND IT IS ALMOST IMPOSSIBLE TO STEER THE VEHICLE. SEARCHING ON THE INTERNET I'VE FOUND A LOT OF PEOPLE COMPLAINING ABOUT THE SAME PROBLEM AND HOW IS POSSIBLE THAT THERE IS NO RECALL FOR THAT.

ENGINE COOLANT POURS OUT OF SYSTEM. RESERVOIR DOES NOT HOLD COOLANT LONGER THAN 2 DAYS.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT HAD TO COAST TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER (FORD OF BRANFORD, 301 E MAIN ST, BRANFORD, CT 06405) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE CONTACT NOTICED A STRONG BURNING ODOR COMING FROM THE VENTS. THE VEHICLE WAS DRIVEN TO (J C LEWIS FORD IN SAVANNAH, GEORGIA) WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACKED HEAD BETWEEN CYLINDERS TWO AND THREE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

WIPER STOP WORKING IN THE MIDDLE OF A STORMY DAY, IN ROUTE TO MY HOUSE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE COOLANT WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF ROAD AND ADDED COOLANT, BUT THE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT AN INDEPENDENT MECHANIC REPLACED THE WATER PUMP. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO MENTIONED THAT THE LOW COOLANT INDICATOR ILLUMINATED AS THE MESSAGE CENTER DISPLAYED 'VEHICLE OVER HEATING WILL TURN OFF' AND THE VEHICLE STALLED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN AGAIN TO AN INDEPENDENT MECHANIC WHOM COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

WHEN DRIVING THE STEERING WHEEL LOCKED UP MAKING IT HARD TO CONTROL I THOUGHT IT NEEDED POWER STEERING FLUID THEN I FOUND OUT THATIT IS ELECTRICAL BUT THE DEALERIS ACTING AS IF IT IS NOT IMPORTANT I COULD HAVE BEEN KILLED I WAS IN TRAFFIC AND IT LOCKED TO THE RIGHT I HAD TO SLAM ON BREAKS BEFORE I HIT SOMEONEELSETHIS SOLD BE ON RECALL THEDEALER IS NOT COOPERATING AT ALL CAN YOU PLEASE HELP

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE HESITATED, LOST ACCELERATION, AND EVENTUALLY STALLED. THE CONTACT RESTARTED THE VEHICLE AND IT STALLED AGAIN. ON THE THIRD ATTEMPT, THE VEHICLE RESTARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST ONCE A WEEK SINCE JULY OF 2017. THE VEHICLE WAS TAKEN TO THE DEALER (RAMEY FORD IN PRINCETON, WEST VIRGINIA), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS14424184. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

PURCHASED MY 2013 ESCAPE DEL ON 4/2014, IT'S BEEN BACK TO DEALERSHIP FOR A TOTAL OF 32 DAYS SINCE I'VE OWNED IT. THEY HAD TO REPLACE AT NO COST DUE TO RECALL 13S12 THE WATER PUMP, LONG BLOCK 1.6LTR ENGINE, ENGINE INDICATOR ASY-OIL LEVEL,BATTERY,VACUUM PUMP,THERM.ASSY,STARING ANGLE SENSOR, COOLANT BYPASS SOLENOID, LOWER STANDPIPE HOSE. REPROGRAMMED APIM, PCM, ICP, RCM. FORD DISCONTINUED THE 1.6 ENGINE BACK 2015 AND THE SEX MODEL. I CONTINUALLY HAVE SYSTEM ISSUES EVEN AFTER THEY REPLACED MY ENGINE. I WANT A DIFFERENT ESCAPE.

I STARTED UP THE CAR AND STARTED BACKING OUT OF A PARKING SPACE. COULD NOT TURN THE STEERING WHEEL AND AN ERROR MESSAGE POPPED UP ON THE DASHBOARD "STEERING ASSIST FAULT SERVICE REQUIRED. ON A 2013 FORD ESCAPE WITH 90K ON IT. I WAS ABLE TO TO GET IT TOWED TO A GARAGE AND THEY ARE REPLACING MY STEERING COLUMN FOR $1800. MY 1967 MUSTANG WITH NO POWER STEERING WAS EASIER TO TURN THAN THIS CAR. LUCKILY WE WERE IN A SAFE SPOT.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT HEARD A BEEPING NOISE AND THE ENGINE WARNING INDICATOR ILLUMINATED, INDICATING THAT THE ENGINE WAS OVERHEATING. AFTERWARDS, THE VEHICLE SEIZED. ON SEVERAL OCCASIONS, THE VEHICLE WAS TOWED TO GWINNETT PLACE FORD (3230 SATELLITE BLVD, DULUTH, GA 30096, (404) 418-6877) WHERE IT WAS DIAGNOSED THAT THE COOLANT SYSTEM LEAKED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE ENGINE WOULD NEED TO BE TAKEN APART. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER. THE FAILURE MILEAGE WAS UNAVAILABLE.

WHEN I'M RUNNING IN NORMAL SPEED SOMETIME THE ACCELERATION IS NOT WORKING JUST LIKE LOST COMPRESSION, THEN IT'S COMING BACK IN FEW OF SECONDS..

AFTER ALMOST BEING KILLED WHEN MY CAR JUST STOPPED ACCELERATING AND CHECK ENGINE LIGHT CAME ON IT HAS HAPPENED MORE THAN ONCE, SEVERAL TIMES. DOES SOMEONE HAVE TO DIE BEFORE WE GET THIS FIXED???? I HAVE SEEN 855 COMPLAINTS FOR SAME PROBLEM WITH THE SAME VEHICLE.... I HAVE REPLACED 2 OF THE SAME SENSORS AT METRO FOR SCHENECTADY... WHEN IS THERE GOING TO BE A RECALL FOR MY VEHICLE? THERE ARE NUMOROUS TIMES THIS HAPPENED

COOLANT LEAKED INTO THE ENGINE AND CRACKED THE ENGINE BLOCKS BACK IN JULY OF 2017. THE ENGINE WAS REPLACED. MARCH 5TH 2018 THE CHECK ENGINE LIGHT CAME ON AGAIN. THIS TIME, THE CODE IS FOR A COOLANT BYPASS VALVE THAT THEY'RE NOT COVERING UNDER WARRANTY. WE MISSED THE RECALL BY 10 DAYS PRODUCTION DATE. THIS PART WAS RECALLED FOR A REASON AND OUR CAR SHOULD BE INCORPORATED INTO THAT RECALL DESPITE THE PRODUCTION DATE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE DECELERATED AND THE ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE STARTED TO OVERHEAT. THE CONTACT COASTED TO THE SIDE OF THE ROAD, POWERED OFF THE ENGINE, RESTARTED THE VEHICLE, AND WAS ABLE TO CONTINUE DRIVING. THE FAILURE RECURRED A FEW TIMES. THE VEHICLE WAS TAKEN TO GLENN FORD LINCOLN (4080 LEXINGTON RD, NICHOLASVILLE, KY 40356, (859) 587-9020) WHERE IT WAS DIAGNOSED THAT THE COOLANT WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.