Page 12 of 56 · complaints 551–600 of 2,753

2013 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Service Brakes, Hydraulic
Filed Sep 20, 2022113,000 milesIL

The contact owns a 2013 Ford Escape. The contact stated while driving 40 MPH, the brake pedal was hard while being depressed. The contact placed both feet on the brake pedal and shifted the vehicle into neutral(N) and was able to safely pull to the side of the roadway while the vehicle slowed down. The vehicle was towed to the dealer and the contact was informed that the vacuum pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 113,000.

Engine
Filed Sep 19, 2022100,000 milesPA

The contact owns a 2013 Ford Escape. The contact stated while driving approximately 45 MPH, the vehicle almost stalled. The contact stated that the check engine warning light was illuminated with a warning light flashing, indicating for the driver to pull over and stop. The contact stated that she was able to coast to into a parking lot with the engine was running; however, the vehicle would not exceed 15 MPH. The contact stated that the engine temperature gauge was in the RED. The contact had the vehicle towed to a dealer, where it was diagnosed and recommended that a valve in the A/C and radiator hose be replaced. The vehicle was repaired. The contact stated that the vehicle failure had reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

Power Train
Filed Sep 14, 2022FL

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Sep 9, 2022100,000 milesNJ

The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated. The vehicle then started losing motive power and would not accelerate properly. Additionally, the vehicle experienced bucking, and hard shifting, and there was white smoke coming from the exhaust. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 100,000.

Steering › Column
Filed Sep 8, 2022157,000 milesVA

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the steering fault message displayed. The vehicle was towed to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 157,000.

Engine
Filed Sep 8, 2022115,000 milesNC

The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the vehicle had experienced vibration, hesitation, and jumping on several occasions. The vehicle also stalled without warning. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the failure was caused by engine coolant intruding into cylinder #2 causing damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 115,000. The contact stated that the motor was replaced with a Ford factory motor by an authorized Ford dealer. The contact paid out of pocket for these repairs, but they have concerns that they were sold the same exact model that caused the vehicle to have issues.

Power Train
Filed Sep 8, 202279,744 milesIN

The contact owns a 2013 Ford Escape. The contact received notification NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that on numerous occasions, the vehicle was shifted to reverse(R) however, the vehicle instead shifted to drive(D). The contact also stated that when the vehicle was shifted into drive(D), the engine revved and the RPM’s increased rapidly but the vehicle failed to respond as needed. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 79,744.

Steering
Filed Sep 8, 2022OH

The electric power assist stopped working and almost caused my wife to hit another car. You cannot steer this car if the power assist isn't working, lots of complaints about this issue but nobody is checking into it, if this isn't a safety problem than there isn't any reason for you to be in business for you are not recognizing a serious problem, I know a little door latch is important but no where close to this problem. can you imagine going down the road at 60 miles per hour and your steering goes out. also the cross over on the rear suspension must be made of low grade tin for it has completely rotted away, this crossover holds the rear suspension. I know nothing will happen with this but at least I got to vent, Thanks

Electrical System
Filed Sep 8, 2022VA

I picked my car up tonight from Haley’s in FarmVille va they fixed my door latches due to recall on latches. I told Them prior to dropping it off that the ABS light and traction control light and engine coolant light keeps coming on. When I pulled out the parking lot I almost got rear ended because the car didn’t want to go it was moving so slow I had to slowly make myself across the road into kfc parking lot without getting hit. Haley refuses to fix these problems bc the light automatically goes off on its own and they say it’s got to physically be on for them to fix it through recall but it keeps coming on whenever I have the car In my possession and it’s very dangerous

Power Train
Filed Sep 1, 2022135,000 milesTX

The contact's daughter owns a 2013 Ford Escape. The contact's daughter received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the gear shifter was unable to shift into the intended gear. The vehicle was diagnosed by an independent mechanic at the daughter's residence. The mechanic informed the daughter that the transmission shifter cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000. VIN tool confirms parts not available.

Engine
Filed Aug 30, 2022NY

I would like to report this extremely dangerous incident I had with my 2013 Ford Escape with the 2.0 engine. I parked my car and went shopping. The car was running fine. I returned about a half hour later. When I started the car the engine revved up to 5000RPM all by itself and stayed at that RPM even though I didn’t have my foot on the gas pedal. I had to tap the gas pedal to get the engine RPM down to the correct idle speed. I was glad the car was in park and not drive. I could have gotten in a terrible accident and maybe have killed someone. I contacted Ford customer service to see if they had a recall for this problem. My case number is 37993624. They told me there wasn’t any recall. They told me that I should take the car immediately to a Ford service center to get it checked out. The agent tried to make an appointment for me at the closest service center near me, Premier Ford located at 1072 East 49 Street Brooklyn NY 11234, but the lines were busy. I told her I would take the car there the next morning. The Ford center did a diagnostic check on the engine and told me they couldn’t find the problem or reproduce it and there were no codes in the system. They suggest I change the Throttle Body and the gas pedal assembly. They said it was only a guess but that could have been the problem. I did as they suggested and had the Throttle Body and gas pedal assembly replaced. Since they didn’t actually find the problem every time I drive my car I wonder in the back of my mind if

Unknown or Other
Filed Aug 30, 2022FL

On a daily basis my 2013 Ford Escape keeps stalling in the middle of the highway with no warning while driving at various speeds. I do not know what component or system is failing. Several mechanics have tried to resolve the issue with no success. The engine just suddenly shuts off and this is a very dangerous situation for me and everyone else on the highway. I was almost hit by a semi truck today due to this issue.

Engine
Filed Aug 28, 2022AZ

I bought this car two years ago from rodeo Kia in Avondale Arizona and have had some issues with this car which all have been resolved but last year the car has had a major issue that still hasn’t been fixed I called numerous mechanics that have a identified the same problem over and over. I was told by repair smith that my car overheated and leaked Freon because of engine block crack that this cars are known for. So my car needs an engine block swap and I was told by the mechanic that this are one of fords cars that have this major problems down the line. So I did my research online and there is a lot of people with this problem with this 2013 ford escapes but when I put my vin number it says no recall for that but other escapes of the same year have that recall why is mine not showing that recall if it does have that diffract and problem and it’s the same year but it does not show the recall I think this is extremely unfair to me as a consumer.10

Engine
Filed Aug 26, 2022MA

The engine has a coolant leak which is causing smoke to emit from the muffler pipes when started. The vehicle always seemed to burn off coolant in a way that was normal. I purchased the car in 2016. But I never had warning lights. Despite that, we (myself and my mechanics - I have gone to two) have tried to find the leak for several years, including changing hoses & seals. However, now the check engine light is on, and within the same day of the warning light, there is now smoke coming out of the muffler when engine is started. It disperses quickly but I am afraid this is some kind of fire hazard. I do not smell anything burning but this is a hazard I need to report.

Power Train
Filed Aug 25, 2022100,000 milesTX

The contact owns a 2013 Ford Escape. The contact referenced NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that on two separate occasions while the vehicle was idling, she attempted to accelerate but the vehicle failed to respond. The vehicle was towed to an independent mechanic where it was diagnosed that the shifter cable bushing was detached. The contact stated that there was an abnormal burning odor inside the vehicle. The contact stated that the failure recurred. The vehicle was towed to Pueblo Tires & Service where it was diagnosed that the shifter cable bushing failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not diagnosed or repaired. The dealer was notified of the failure. The manufacturer was notified of the failure to take the vehicle to be diagnosed and have pictures taken. The failure mileage was approximately 100,000.

Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm)
Filed Aug 24, 202281,000 milesKY

The contact owns a 2013 Ford Escape. The contact stated that after refueling the vehicle, the vehicle stalled after coming to a complete stop. The vehicle was taken to the dealer on numerous occasions, and the dealer replaced several unknown sensors; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the engine control module (ECM) needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 81,000. The VIN was unavailable.

Engine
Filed Aug 23, 2022100,000 milesAZ

The contact owns a 2013 Ford Escape. The contact stated while driving 65 MPH, the vehicle emitted abnormal sounds and surged continuously upon depressing the accelerator pedal. The check engine warning light was illuminated. The contact was able to continue driving. The vehicle was taken to a local Pep Boys who retrieve a code for the check engine warning light. The contact then added additives in the fuel tank and the check engine warning light disappeared. However, the failure reoccurred increasingly. The vehicle was taken to the dealer where the cause of the failure was not yet determined. However, the dealer informed the contact that the failure could be associated with the engine or the transmission. Additionally, the contact stated that the vehicle was overheating while driving. The manufacturer was notified of the failure and referred the contact to the NHTSA. The contact referenced NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.

Engine
Filed Aug 19, 2022200,000 milesOK

The contact owns a 2013 Ford Escape. The contact stated while driving approximately 25 MPH, the vehicle was unable to accelerate to exceed 25 MPH. There was also a knocking sound coming from the engine. There were no warning lights illuminated. The contact drove the vehicle safely to her residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 200,000.

Steering
Filed Aug 16, 202268,020 milesOH

The contact owns a 2013 Ford Escape. The contact stated that while in the parking lot, the power steering became inoperable. The steering wheel was difficult to turn. The steering fault must be serviced message was displayed. The vehicle was taken to an independent mechanic who informed them the module needed to be programmed and replaced and referred the contact to the dealer. The vehicle was towed to the local dealer where it was diagnosed that the rack and pinon and module needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 68,020. The consumer stated the steering fault was repaired on August 2022.

Engine and Engine Cooling
Filed Aug 15, 2022178,000 milesVA

The contact owns a 2013 Ford Escape. The contact stated that while the daughter was driving approximately 35 mph the vehicle would not properly accelerate and experienced jerking before eventually stalling. upon inspection, it was discovered that the coolant had leaked from the vehicle. The contact replaced the coolant temperature sensor and the coolant tank and the vehicle was taken to the local dealer who replaced the engine water pump. Eventually, the failures reoccurred and the local dealer advised that the coolant lines were faulty and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 178,000.

Power Train
Filed Aug 15, 2022MO

On 5/27/22 I was stopped at a red light/intersection and when the light turned green I accelerated only to realize that my car was barely rolling into the intersection only because I was at an incline because my transmission was not moving my vehicle. Since I was now in the middle of the intersection there were cars honking at me, swerving around me, not knowing I was stalled. I couldn't get my car to move by pressing the gas pedal all I could do was raise my hands in the air to let others know I didn't know what was happening. My engine was revving when I pushed the gas pedal but there was no forward motive. My gear shifter was still in Drive and there were no warning lights to alert me of any problems or concerns, even while I'm pressing it frequently and my car is not moving like it should. The next time I pushed the gas my forward motive in the transmission had returned. I wasn't quite sure what happened. I drove (approx.) another 15 miles and came to a 3 way stop and when I accelerated, there again, was no forward motive but the engine was revving when I accelerated. Again, no warning, no warning lights signaling a malfunction with the car but no forward movement by pushing the accelerator. I was coasting into a parking lot and as I pushed the accelerator again. This time the transmission engaged but with a loud noise and a thrust forward of my car, at which time, a check engine light finally came on. I had to have the car towed and transmission replaced.

Power Train
Filed Aug 14, 2022OH

We have had massive probelms with the 2013 Ford Escape. We have had to have engine repairs done due to it jumping time, replaced the turbo, we have gotten really poor gad mileage and have to have transmission rebuilt . we continually since purchase expereinced nothing but probelms. we get messages stating 4wd unavailble, hill start assist not engaged. and so much more. this has been the worst vechile we have ever owned

Service Brakes
Filed Aug 14, 2022OH

We have had to replace vacuum pump 4xs ,had multiple engine repairs done, turbo replaced ,jumped time 3xs, replace ABS sensor 2xs, wheel bearings 2xs, CV axels 2xs, since day 1 has been blowing lights in turn signals and brake lights, wiring issue, have replaced control arms,tie rods,tie rod ends, and so much more, have had transmissions since day one, needs evap system repaired again, transmission replaced a second time, having power reductions, and this vechiile has costed us over 12,000, Have been informed of 2 recalls Time frame 12/2015 to current date.

Power Train
Filed Aug 12, 202270,000 milesVA

The contact owns a 2013 Ford Escape. The contact stated upon driving from a complete stop, the vehicle hesitated and surged forward. There was no warning light illuminated. Additionally, the contact stated that while driving at various speeds, the accelerator pedal was depressed but the vehicle hesitated to respond. The vehicle was taken to the dealer where it was diagnosed that no issues were found. The contact received a recall notification of NHTSA Campaign Number: 22V413000 (Power Train). However, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

Power Train
Filed Aug 12, 2022117,000 milesVA

The contact owns a 2013 Ford Escape. The contact stated while attempting to park the vehicle, the gear shifter became stuck in the sport (S) position and the vehicle began to roll backward. The contact was able to move the gear shifter into park (P) position but the vehicle would not turn off and the message "Shift to Park" was displayed. The local dealer was contacted and informed that the parts for the recall repair of NHTSA Campaign Number: 22V413000 (Power Train) were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 117,000.

Engine and Engine Cooling
Filed Aug 12, 2022TN

August 8,2022 my 2013 Ford Escape displayed my engine temperature was high temperature & to stop safely. Had the truck towed & the dealer stated it codes were coolant hose C value, coolant hose & sensors. They fixed it all it drove good for 2days & the same thing happen again saying the engine was over heating but it wasn’t. It had coolant in it & was not leaking anywhere. Did another diagnosis it still saying the same thing. Problem not fixed

Engine and Engine Cooling
Filed Aug 12, 2022161,825 milesNC

The contact owns a 2013 Ford Escape. The contact stated that on several occasions, the engine coolant was low. The contact would have to continuously put coolant in the engine. The engine coolant light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant plug needed to be replaced. The manufacturer was notified of the failure and informed the contact that there was no recall. The failure mileage was 161,825.

Engine
Filed Aug 11, 2022MA

Ford escape 2013 recall #14S17-S1 problem with electrical signal connections that causes car to stall when coming to stop, ford says not applicable with my car

Power Train
Filed Aug 9, 2022147,464 milesMO

The contact owns a 2013 Ford Escape. The contact stated that while attempting to drive the vehicle, the vehicle shifted into reverse. The contact stated that the vehicle was jerking. There were no warning lights illuminated. The vehicle was towed to an independent mechanic and the contact was informed that the brakes and the transmission needed to be repaired. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 147,464.

Unknown or Other
Filed Aug 6, 2022GA

Transmission Shifter cable, my car is stuck in park and will not shift into drive or neutral. I can not use it and need it fixed asap.

Engine
Filed Aug 6, 2022NY

On 06/21/2022 I took my 2013 Ford Escape to a Ford dealer because my check engine light was on. I was informed that a Evap Tube was needed and the part was ordered. A few weeks later I checked with the dealer and was told the part was on back order. 08/01 I checked again and was told that there were 3,000 people waiting for the part and there was no estimate on when it would arrive. Whenever I start the engine after getting gas the engine does not start right away. It takes several times to start. I am always worried that the engine will not start or there could be a fire.

Engine
Filed Aug 4, 2022CA

Due to leaking coolant and overheating. I had to get engine and transmission work done that totaled over $10,000 worth mechanical work. I also had to get suspension work which is also include it the total of being over $10,000.

Engine
Filed Aug 4, 2022108,000 milesNY

The contact owns a 2013 Ford Escape. The contact stated while driving 30 MPH, the check engine warning light illuminated with the engine overheating. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that the vehicle was not under recall and would be repaired pay out-of-pocket. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA. The failure mileage was 108,000.

Power Train
Filed Aug 4, 2022160,000 milesAL

The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, the vehicle lost motive power and stalled without warning. The vehicle could not be immediately restarted. The vehicle was taken to an independent mechanic and diagnosed with a faulty transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were not notified of the failure. The failure mileage was 160,000.

Fuel/Propulsion System
Filed Aug 3, 2022TX

I purchased my 2013 ford escape vehical in febuary 2022 from a local transmission shop, so iv've had it for a good 7 months and its has been nothing but problem after problem with this vehical, the first issue i noticed was the brake fluid leak and i was having to coonstatly refil it until i was able to pay someone to repair it for me. Also My coolant is needing to be filled up about every 2 weeks, and i have to constantly check it just to be sure because sometimes the light wont even pop up. The most recent issue that im having is a huge fuel leak, it just started about 4 days ago and its spraying out of a metal fule line by the engine, after doing some research its a recall for the year and make of my vehical, i called ford in to get information on what i could do and they bassicallly said they wouldnt repair it since my vin number is not linked with that specific recal. I'm a single mother of a 2 year old and this is my only source of transportation, i do not have the funds to repair this and i do believe alot of the issues are recalls and should be fixed and covered by ford.

Power TrainCrash1 injured
Filed Aug 3, 2022104,000 milesNE

The contact owns a 2013 Ford Escape. The contact stated while the vehicle was parked, it inadvertently started rolling while the engine was not running. The contact's wife was in the vehicle while rolling. The contact attempted to stop the vehicle; however, he was stuck between the driver's door of the vehicle. The vehicle crashed into another vehicle and damaged its front bumper because the nearby vehicle was backed in at the parking lot. The driver's door was bent up to the front fender and the passenger door was damaged, in addition, to the possible front driver-side fender. There were no warning lights illuminated. The air bags were not deployed. There were no police on the scene, or report filed. The contact was taken to the emergency by a family member. The contact also damaged his eyewear. The contact left and right heels were scraped, along with bones damages, the right, and left leg shingles, and the right eye. The contact received medical treatment for his eye and legs and both heels. The contact still receives medical treatments. The failure was related to the recall of NHTSA Campaign Number 22V413000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 104,000.

Engine and Engine Cooling
Filed Aug 2, 2022128,000 milesMI

The contact owns a 2013 Ford Escape. The contact stated while driving 60 MPH, a low coolant warning message appeared on the instrument panel. The contact pulled over and checked the coolant reservoir which indicated that the coolant was low. The contact attempted to resume normal driving; however, the temperature gauge indicated that the vehicle was hot as the vehicle began to stall. An engine warning message appeared on the instrument panel as the contact pulled over. The contact walked to the nearest store to purchase coolant and replenished the reservoir; however, the stalling continued as the check engine warning light appeared on the instrument panel. The contact was able to reach his destination despite the many engine stalls and vehicle restarts. The contact continued driving the vehicle; however, he noticed that coolant had started to leak from the engine. Upon investigation, the contact discovered NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) which he linked to the failure. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 128,000.

Engine
Filed Aug 2, 2022MI

The transmission failed at an intersection . The car wouldnt go into gear, the car would start to shake, care has gone backwards & having to use to E-brake to ensure vehicle is parked. My safety was put at risk at a intersection and the vehicles behind and in front of me were at risk of accident. Not safe to drive. The dealership sent out a recall on that vehicle and on NHSTA you can also see the recall and affected parts. Same issues experienced stated in the recall. Vehicle was brought to dealer ship but not inspected due to dealership waiting for part. No previous warnings. Just the incdent that put people at risk.

Steering
Filed Jul 29, 2022NC

Steering Column needs to be replaced per dealership service center. The steering became jerky and loose. Also when turning , steering continued to turn and had to be forcibly returned to straight. Very scary.

Engine and Engine Cooling
Filed Jul 29, 2022115,300 milesAL

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine and low coolant warning lights illuminated. The vehicle was taken to an independent mechanic who performed a pressure test; however, no leak was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,300.

Power Train
Filed Jul 29, 2022140,000 milesOH

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while shifting the gear shifter into reverse(R), a message to “Shift to Park” was displayed. The dealer was not made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

Engine
Filed Jul 29, 2022AK

This was taken to Kendall Ford of Anchorage. The check engine light come on and start running bad. I immediately took it into the dealership they said I just needed new spark plugs and turn up. But in the note it says there was leaking out of cylinder two and three. No recommendations were given to me. They change the spark plugs and gave it back. Then again it started running bad April 2022. I took back to the dealership in April 2022 and they said it was misfiring but no longer was. I took it back to the dealership again when coolant light started coming on. They gave it back to me and said nothing was wrong. Now because of the leak into the cylinders it’s started overheating due to an internal coolant / antifreeze leak that allows coolant to enter into the cylinders of the engine. The dealership is now stating the engine is flooded with coolant which caused total engine failure and now require replacement of the engine block. My car only has 52,000 miles.

Unknown or Other
Filed Jul 28, 2022WI

Car keeps stalling without warning while driving. Inconsistent stalling with NO WARNING! Car restarts without problem, but the stalling is dangerous!!!

Power Train
Filed Jul 28, 2022155,000 milesMA

The contact owns a 2013 Ford Escape. The contact stated while driving approximately 15 MPH uphill, the shifter cable fractured, and the vehicle started to reverse. The contact attempted to depress the brake pedal; however, the vehicle continued to reverse. The contact used the parking brake to stop the vehicle and then attempted to restart the vehicle. The vehicle was unable to restart. There were no warning lights illuminated. The vehicle was towed to a local auto body shop and diagnosed with shifter cable failure. The vehicle was repaired; however, the vehicle was towed to another local mechanic due to the check engine light being illuminated, and also because the vehicle was unable to start. The vehicle was then towed to another local mechanic who replaced a fuse and the battery. The mechanic then informed the contact to tow the vehicle to an authorized Ford dealer for further assistance. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was not notified of the failure. The approximate failure mileage was 155,000.

Fuel System, Gasoline
Filed Jul 27, 2022130,000 milesIL

The contact owns a 2013 Ford Escape. The contact stated that while her husband was driving 35 MPH, he noticed the vehicle was losing motive power. Her husband pulled over at the nearest gas station and noticed a fuel leak underneath the vehicle. The vehicle was not diagnosed. The dealer was contacted, and the contact was informed that her vehicle had experienced the failure listed in NHTSA Campaign Number: 12V336000 (Fuel System, Gasoline). The dealer informed her that the VIN was not included in the recall. The manufacturer was contacted and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA for assistance. The failure mileage was approximately 130,000.

Unknown or Other
Filed Jul 26, 2022NC

My shifter cable was broken first in May 2022 because I switched to park and my vehicle kept rolling.I called the ford Dealership after reading about a recall on shift cables For 2013 Ford escapes and was told my vehicle didn’t fall under the recall. I had it repaired elsewhere. In July 2022 I had the same issue (attempted to put vehicle in park and it was still in drive) contacted Ford and was told the same thing and had it repaired elsewhere since the price quotes elsewhere was about 300 less that what Ford quoted me but not even a week after having my vehicle repaired I get a letter in the mail confirming that my vehicle does fall under the recall. I have paid almost 1,000 out of pocket to repair this issue because Ford lied to me.

Power Train
Filed Jul 26, 2022103,000 milesMO

The contact owns a 2013 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle inadvertently shifted into gear. The contact then attempted to shift to drive(D) however, the vehicle was inoperable and made an abnormal noise. There were no warning lights illuminated. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure was related to NHTSA Campaign Number 22V413000 (Power Train). The approximate failure mileage was 103,000.

Power Train
Filed Jul 25, 2022CT

Puting car into reverse on 2way road to turn around car wouldn't go in reverse or forwards car shut off. Had to keep brake on kept shifting back and forth till car turned on had traffic stopped both ways. Seatbelt released not working at all. If car would of gone forwards upon started would of gone over cliff. This happened about 2nd week in July. Currently car has trouble upon driving shifting into gear. Please advise. Dangerous

Unknown or Other
Filed Jul 21, 2022PA

On 7/20/22 11:50pm I was driving on the highway about 45 miles per hour when without warning or indication my hood flew open and slammed against the windshield causing me to lose sight of anything in front of me. Because I was not traveling at such a high rate of speed I did not strike any vehicle in front of me and avoided hitting concrete barriers but several vehicles behind me nearly struck me because the incident took place on a curve and I was in a blind spot. This could have turned out very bad for myself and other, I was TERRIFIED. It was late and dark and have to carefully shift through three lanes on the highway to get myself into a safe spot off the side of the road. This incident has not been confirmed to my knowledge by any dealer, nor has the component been inspected by anyone as of yet. I will say as soon I had the vehicle towed and secured, I attempted t contact my insurance with no luck during the midnight hour. I did a GOGGLE research and found that this incident has happened to several Ford vehicles over the past years as far back as 10 years to current date and I'm confused as to why this was not a safety recall issue. I could have been seriously injured and died.

Latches/Locks/Linkages
Filed Jul 20, 2022104,000 milesNJ

The contact's wife owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The local dealer was contacted on two separate occasions and the contact was informed that the parts were available; however, after the vehicle was taken to and left overnight at the dealer, the dealer called back and stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact's wife had experienced an unknown failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 104,000. Parts distribution disconnect.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford Escape → · Every Escape year → · How the figures are calculated →