2013 Ford Escape complaints

Engine coolant low message has continually been an issue with this car since it was purchased used at the end of 2013. It got so bad that at one time I would have to carry antifreeze with me. I have replaced the water pump, hoses, thermostat housing, and other parts at considerable expense. I noticed that NHTSA ID # 10218621 refers to 1.5L EcoBoost engines built before June 10, 2019 in 2017 thru 2019 Ford Escapes does not pertain to my car because I have a 1.6L EcoBoost engine, but what is described in that notice and the Ford Technical Service Bulletin 22-2322 is exactly what is happening to my car. I believe Ford has the same problem with this 1.6L EcoBoost engine. My problems began in 2016 and twice since the engine temp spiked to extremely hot without warning and the car had to be shut down while driving causing extreme safety issues.

The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the vehicle overheated and stalled. The message "Warning. Pull Over" was displayed. The contact stated that she waited 10-30 minutes for the vehicle to cool down. The vehicle was then restarted and operated as needed. However, the failure reoccurred several times while driving. The contact stated that the vehicle was towed several times due to the failure to restart. The vehicle was taken to several independent mechanics where an unknown valve and the coolant flange housing were replaced, and other unknown repairs were completed; however, the failure persisted. The independent mechanic informed the contact that the failure was related to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The dealer was notified of the failure and informed the contact that her VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

Losing antifreeze but it's not leaking from underneath, I'm not sure where it's going my car smells like it's burning some where , and under my car on my muffler there is burnt looking marks on the muffler underneath I'm not sure why , I have my car since November 20th 2021, I bought it from Auto wholesale in Gladstone , I have appointment for the recall on the bushing Dec. 20 th, I called Ford in Sandy Oregon talk to the guy about my car is not acting right and I'm not sure on what to do , he said that I should not drive it very much , I said well do you guys provided a loaner car because I work everyday and have to drive up into the Mt. Hood everyday if I can't get to work then I will lose my job , he like sorry we have enterprise if you need to rent a car , I don't think it's really fair I have done everything wright for my car and it be there doing when they built my car , you think they would help there customer with proper care until they fix the wrong on my car that was there doing not mine , there are burnt marks on the muffler underneath

Had to have my transmission rebuilt for $3000

The contact owns a 2013 Ford Escape. The contact stated that on separate occasions while his granddaughter was driving at an undisclosed speed, the vehicle failed to shift into the intended gear. The contact stated that while he was driving at an unknown speed, the vehicle lunged forward. The contact then stated that he was able to turn off and restart the vehicle. The service transmission light illuminated. The vehicle was taken to a transmission shop where it was diagnosed that the fluid was darker than normal and needed to be flushed and refilled. The transmission fluid was flushed and refilled. The vehicle was then taken to another transmission shop where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that vehicles were not being taken in until parts were available. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 56,000.

UNKNOWN, There are not any warning lights on, my cars rpm jumps when I try to accelerate. As I push the gas it acts as if it does not want to drive and won’t. I’ve had to pull over with hazards and wait for someone to come assist.

Coolant leaked from head gasket and into cylinder which caused internal engine failure. Corwin Ford has confirmed this and wants $12,302.67.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal noise detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who stated that oil was leaking and that the transmission needed to be serviced. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect. The failure mileage was unknown.

The contact owns a 2013 Ford Escape. The contact stated while driving 35 MPH, the low coolant service soon warning light illuminated, followed by a message stating that the engine was overheating before the vehicle stalled and lost motive power. The contact was able to pull over and waited for the vehicle to cool down and then was able to restart the vehicle. The vehicle was taken to the dealer and the contact was informed that the coolant level sensor needed to be replaced. The manufacturer was contacted and stated that the vehicle was not under recall for the failure. The contact was advised to file complaint with the NHTSA Hotline. The failure mileage was 138,300.

The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the low coolant level message was displayed, and the vehicle experienced rough operation before stalling. After adding coolant to the reservoir, the failure continued. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 99,000.

The contact owns a 2013 Ford Escape. The contact stated while driving 40 MPH, the vehicle started jerking abnormally. Additionally, there was an abnormal sound coming from the vehicle with the transmission fault service warning light illuminated. The dealer was contacted, and the contact was informed that the vehicle was repaired under NHTSA Campaign Number: 22V413000 (Power Train); however, the failure occurred. The dealer suggested that the vehicle needed to be diagnosed. The manufacturer was not contacted. The failure mileage was 105,817.

The contact owns a 2013 Ford Escape. The contact stated while reversing the vehicle, the “Steering Assist Fault - Service Required” warning light illuminated, and the steering wheel became very firm. The vehicle was taken to an independent mechanic and stated that the power steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 105,000.

ECO BOOST-SOLENOID-TRANSMISSION-ENGINE

The 6F35 transmission that are in the Ford Escapes are the worse transmission Ford has ever made and I have a 2013 Ford Escape and also work at a automobile repair shop and there are at least 3 or 4 Escapes that are brought us a day including mine that have to have the transmissions replaced. I have always been a Ford woman but I will never purchase another Ford after all the problems I have had with this Escape and the transmission which went out on me with no warning and pulled off from a stop sign and it would not accelerate and almost go hit by two cars because I couldn't move. I have had to replace my transmission and has only 12,000 miles on it and I think Ford needs to do something about all the Ford Escape owners and the 6F35 junk transmissions.

The contact owns a 2013 Ford Escape. The contact stated that while driving at 35 MPH, the power steering failed to operate as needed. The vehicle was driven to an independent mechanic and remained with the independent mechanic. The dealer was notified of the failure and informed her that there were no recalls on the vehicle. The manufacturer was also notified of the failure and referred the contact to the NHTSA hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 139,500.

The contact owns a 2013 Ford Escape. The contact stated that after refueling the vehicle, there was an abnormal sound coming from the vehicle. Additionally, there was an abnormal fuel odor present inside the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the fuel sensor and the flange on the fuel tank needed to be replaced and the part was not available. The manufacturer was contacted and stated that there aware of the failure but there were no recalls for the failure and that the parts were on back. The failure mileage was 100,000.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature sensor indicator and the check engine warning light illuminated. The contact then stated that while the accelerator pedal was depressed, the engine failed to engage. The vehicle was towed to an independent mechanic where it was diagnosed that coolant had leaked into the engine over time and caused a blown head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and advised the contact to call the manufacturer. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 78,000.

The contact's daughter owns a 2013 Ford Escape. The contact stated that while her daughter was heading out to start the vehicle, there was a leak coming from underneath the engine compartment. The contact also stated that her daughter needed to refill the antifreeze very frequently. Additionally, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant hose and another unknown component needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact was made aware of NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 135,000.

The contact's mother-in-law owns a 2013 Ford Escape. The contact stated that the while his mother-in-law was driving at an undisclosed speed the temperature gauge increased and she pulled over and called for assistance. The son-in-law inspected the engine and discovered an antifreeze coolant leak. The contact stated that he placed cardboard under the vehicle and found that the back side of the engine block was leaking. The vehicle was then taken to the dealer who stated that the failure was related to a recall. The contact stated that he called the manufacturer who stated a case was opened and he was informed to call the NHTSA Hotline to be added to the recall. The contact stated that the vehicle was not included in an unknown Ford coolant recall. The approximate failure mileage was 102,000.

The contact owns a 2013 Ford Escape. The contact stated while his wife was driving at an unknown speed and approaching a traffic light, the vehicle began decelerating independently. The contact stated the engine started overheating and the check engine warning light was illuminated. The driver was able to park safely at a nearby parking lot. The contact added coolant and continued driving the vehicle to her destination. The contact stated that the coolant was leaking into cylinders #1 and #2. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V583000 (Engine) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 114,000.

The contact owns a 2013 Ford Escape. The contact stated while attempting start the vehicle, the vehicle failed to start. The contact stated that the oil warning light was illuminated. The vehicle was taken for an oil change; however, afterwards the failure persisted. On another occasion, the vehicle failed to accelerate or shift into gear. The vehicle was taken to an independent mechanic however, the mechanic stated that no failure was found. The contact was referred to the dealer for a computer software update. The vehicle was taken to the dealer and the contact was informed that there was no recall for the computer software. The mechanic confirmed that the vehicle was included in NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 100,000.

I am really uncertain due to the fact that when I was experiencing problems with this car , ford and other licensed mechanic shops were not able diagnose what was wrong with my car . I was denied service by ford on 2 occasions and by time the car was past a simple fix I was unable to use my extended warranty.

Vehicle overtime leaks small drops of coolant and I noticed the coolant levels we’re dropping on passenger side of hood. Car does not smoke or have any weird smells but has started leaks. Engine might have to be replaced if cracks are found. Engine failure due to no fault of my own , same issue as other FORD owners but FORD does nothing to help us , “ Built Tough” more like “ Built like shit “ I love my car but this is not fair and FORD should make it right

Cylinder 3 misfire - cylinder allowed engine coolant to get into engine which should not happen - engine failed in light of this defect - engine replacement required - many Ford Dealerships will confirm the 1.6 L Turbo eco boost engine in the 2013 model year Escape are plagued with issues - Full Engine replacement required on my 2013 Ford Escape that only had 73,000 miles - Ford will not reimbursement for the new engine installed - costs for new engine just under $6900 - rental expense accumulated as well while we were down a vehicle - Ford told me to log my complaint with the NHTSA - I am doing this now - Can the NHTSA help? What can I expect from the NHTSA? Engines that fail as this one can be very dangerous - main concern is obviously and engine fire - any help would be appreciated

The contact owns a 2013 Ford escape. The contact stated while driving 55 MPH, the accelerator pedal was depressed but the vehicle failed to respond. The contact stated that the vehicle only responded while driving 75 MPH. There was no warning light illuminated. The contact stated that the failure reoccurred while driving uphill. An unknown dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 109,000.

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue and confirmed that the parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

More times than not, the car is stalling when started. It will stall or near stall when driving. No warning lights come on when this is happening. I have noticed that when the car started doing this, that the controls for the dashboard are now not working properly. For example; when you try to reset the trip milage, it will go through all settings on board and you are not able to reset anything. This has been on going since the odometer has hit 58,000 miles. The stalling of the engine is happening more and more frequently. I have had it to several repair shops, and no one can tell me why, even though they have witnessed it stalling.

The contact owns a 2013 Ford Escape. The contact stated the vehicle was taken to the local dealer for an unstated recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The transmission warning light was flashing. The vehicle was able to be restarted and was taken back to the local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 149,000.

The contact owns a 2013 Ford Escape. The contact stated while driving approximately 30 MPH and making a right turn, the vehicle lost power steering functionality and the steering wheel became difficult to turn in either direction, almost causing the driver to lose control of the vehicle and drive into a ditch. During the failure, the message "Power Steering Fault" was displayed. The vehicle was towed to the local dealer who diagnosed that the rack and pinion system was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 93,000.

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Loss of power steering. Happened while returning from a short (3 block) trip to store. Was able to return to home by driving slowly and wrestling the steering carefully. Waiting to hear back from dealership. Did not observe warning lamps or messages.

The contact owns a 2013 Ford Escape. The contact stated that while driving, the steering wheel became difficult to maneuver. The power steering assist fault warning light was illuminated. The vehicle was taken to an independent mechanic where it was placed on a diagnostic machine and produced an unknown code indicating that the power assist was faulty. The vehicle was not repaired. The dealer and manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 80,000.

We received a letter from the dealership regarding a recall due to the transmission shifter cable bushing possibly being damaged or missing. The safety recall still has not been addressed. Today we were parked in the car and it started to roll forward I reached down from the passenger side and pushed the break with my hand to stop the car from rolling onto the road into oncoming traffic. I had my husband and kids in the car. I called the dealership but no one answered. This issue is very concerning as I use the car every day for work.

Going 70 mph on the interstate and the transmission filter clogged causing the vehicle to be unable to drive . Under further investigation The transmission chain cover that is made of plastic was chewed up by the transmission and caused the transmission filter to clog making it unable to move causing unsafe conditions. There where no warning lamps prior to catastrophic failure.

After getting home from oil change, I looked at paperwork. It said swollen lug nuts !! No one ever came and discussed this with me while I was there. I called service dept. and was told to get them changed and not to drive until I did. I asked why no one ever came and told me while I was there and was told they couldn't change them Just go to o'reillys and get new ones ???? I will not be going back to this sad excuse of a dealership. I purchased vehicle there, so have always used them, but no more.

The contact owns a 2013 Ford Escape. The contact stated while driving 25-30 MPH, the check engine warning light illuminated. The contact was able to drive to her residence where she parked the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine wiring harness needed to be replaced. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.

The contact owns a 2013 Ford Escape. The contact stated that while parked in the driveway and attempting to shift from park(P) to reverse(R), the gear shifter remained stuck in park(P). The contact stated that an unknown warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000. VIN tool confirms parts not available.

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle stalled and lost motive power. No warning lights were illuminated. The vehicle failed to restart and was towed to an independent mechanic, where the failure could not be duplicated. The mechanic advised the contact to tow the vehicle to a local dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 68,000.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the head gasket was blown and that coolant fluid was leaking into the engine due to four cracks in the engine block. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired and remained with the mechanic. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 59,600.

The contact owns a 2013 Ford Escape. The contact stated while driving 65 MPH, there was an abnormal carbon monoxide odor detected. The contacted stated she felt weak and sleepy. On another occasion, the contact had to pull over on the side of the road due to the carbon monoxide odor inside the vehicle. The contact sought medical attention and was informed that she had 8 level of carbon monoxide in her blood. The vehicle was taken to the dealer and the mechanic confirmed that carbon monoxide was leaking into the vehicle and that there was also an oil leak. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.

I believe my car has the same issue noted on Ford Recall 12S39 (NHTSA Campaign #12V431000). My car's mfg date is 09/12 and my independent mechanic says that my vehicle has the same coolant issues noted in the recall, but the recall date only applied to vehicle with mfg date of 08/12. I would like to see how my mfg date can be included in the recall.

Backup camera is fuzzy/blurry and screen blacks out occasionally when backing up. I've had "Camera Unavailable, Contact Ford Dealership" pop up on screen. At the same time the safety beeping goes out. I rely on this as it's hard to see with blindspots pulling out of parking spaces. I've almost been hit and almost hit others. First happened in January 2022. I've taken it in to Ford Services and they told me to wait until it stops working altogether before fixing. This is a safety issue. The fuzzy/blurred screen has been this way since I purchased vehicle in 2016

I bought my 2013 Ford Escape used in 2020 with 76,000 miles from a local Chevrolet dealer. They did not offer me a warranty on the vehicle and told me that they would not assume responsibility for it should anything break. At the time of incident, it only had 82,000 and I kept up with regular oil changes. On the day of the incident, I had been driving at about 45mph and came to a stop at a red light. When I went to accelerate as the light turned green I heard a strange noise and then the car stalled out with no other warning; no lights were lit up on the dash prior or during the stall out. I could not get the car to turn over at that point and I was stuck in the middle lane on a major highway. I had cars going all around me, with a large truck headed towards me, which had to swerve to keep from hitting my car. My mother was in the car with me and we were afraid we would be hit by oncoming traffic. Finally someone stopped to help and pushed me into a parking lot. I had the car towed to a mechanic where he has diagnosed it as engine failure.

The contact's daughter owns a 2013 Ford Escape. The contact stated that he noticed a leakage on the ground underneath the engine. The contact stated that an unknown warning light was illuminated. The vehicle was taken to an independent mechanic where the failure could not be determined; however, the radiator, radiator hose, and coolant reservoir was replaced; however, the leak was still coming from the engine. The contact refenced NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling). Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unavailable.

The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle, the steering wheel was locked without warning. The contact turned off and restarted the vehicle several times and the vehicle started operating normally. On another occasion, the contact started the vehicle and the steering wheel locked with the steering assist fault and service now message displayed. The vehicle was not diagnosed. The manufacturer was contacted and stated that the VIN was not under recall. The failure mileage was 112,287.

I noticed the smell of gas when I parked one night. The next day after I drove it the smell of gas was very strong. I stopped the car and checked under the hood. The fuel line that connected to the fuel rail was leaking gas onto the engine. I consider myself lucky that it did not catch on fire. Ford did a recall for this years ago from what I have learned from the internet, but for some reason mine was not recalled. I have ordered the new fuel line and waiting for it to arrive. I have removed the leaking fuel line and have it if you would like to examine it.

The contact owns a 2013 Ford Escape. The contact stated while driving 25-30 MPH with the windows closed, he noticed that exterior noises were louder than usual. The contact drove to his residence. Upon inspecting the vehicle, the contact noticed that the front driver's side door was slightly ajar and failed to latch properly. The contact attempted to close and lock the door but the failure persisted. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact became aware of NHTSA Campaign Numbers: 16V643000 (Latches/Locks/Linkages) and 20V331000 (Latches/Locks/Linkages) that he associated with the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recalls. The failure mileage was approximately 211,000.

Coolant leaked into engine. Need new engine. Ford won’t pay for it even though they knew about this ongoing problem

I got recall fixed back in june2022. Still haven’t been refunded.

The contact owns a 2013 Ford Escape. The contact received notification NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that on multiple occasions while driving or with the vehicle on an incline, the vehicle was shifted into an intended gear however, the vehicle failed to engage in a timely manner. The check engine warning light was illuminated. The dealer was contacted and informed the contact that parts to do the recall repair was not available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 162,000. VIN tool confirms part not available.