DRIVING CAR AND ALL OF A SUDDEN STEERING LOCKS UP, I PULLED OVER SHUT THE VEHICLE OFF AND LOOKED UNDERNEATH TO SEE IF POWER STEERING FLUID LEAKED OUT, FOUND NO VISIBLE EVIDENCE OF A LEAK , GOT BACK IN VEHICLE AND STARTED IT AND STEERING WAS FINE AGAIN, THAT WAS ABOUT A WEEK AGO, THIS MORNING I'M DRIVING TO WORK AND SAME THING HAPPENS AGAIN. WHEN I GET TO WORK I GO ONLINE AND NOTICE THAT THE SAME THING HAPPENED TO A LOT OF 2012 FORD ESCAPE OWNERS AND THAT THERE WAS A RECALL FOR THOSE VEHICLES MADE IN 2008 TO 2011 AND ASSEMBLED IN KANSAS CITY JUST LIKE MINE WAS. I CALLED FORD AND THEY TOLD THAT THERE IS NOTHING WRONG WITH MY VEHICLE. THERE ARE NO FAULT CODES OR CHECK ENGINE LIGHTS COMING ON.
2012 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
Operator of vehicle will be driving on the roadway, suddenly without warning, steering system locks up. Operator has to forcefully pull vehicle to the side of the roadway. completely shut off the vehicle, wait for a short period and restart the vehicle. This lockup may occur several times during a trip. Vehicle has been repaired. The Steering shaft torque sensor had to be replaced. The steering lockup has been occurring over a period of a year. There appeared to be no pattern in the frequency of occurrences.
My car was accelerating slowly and making rough sound. The power steering goes out too often without any warning
4 times soon after starting car my steering wheel locked up. Had to stop car,shut off, restart and then steering was fine. If this happened while i was further along this could have caused an accident. Will be setting up appointment when i get my next job schedule so i know when to bring it in. I had a rubbing noise in the steering when i turned left about a month ago had brought it in, but they heard nothing and found nothing. Vehicle has not been inspected by manufacturer insurance etc. Did pass MA state inspection this summer. No warning lights, messages etc. This first happened after i accidently leaned on my pocketbook with my keys in it and the remote start turned my car on. I went to go out to my car, realized it was running( i never use this feature)put my key in and drove off. As i went to go out of my street steering wheel locked up. Shut off car, restarted and sthen steering was fine.Happened beginning of Nov.2021
My power steering gave out while driving. Fortunately, I was going at a low speed. I researched recalls on the 2012 Ford Escape and found recalls for this same problem were only on Ford Escapes up to 2011.
The contact's mother owns a 2012 Ford Escape. The contact stated while her mother was at a standstill at a stop sign, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The driver was able to park on the side of the road. The vehicle was not drivable. The driver towed the vehicle to the local dealer, where it was diagnosed with needing the steering column to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 64,500.
The contact owns a 2012 Ford Escape. He stated that while his wife was driving 35 MPH, the steering wheel became inoperable without warning. The vehicle was taken to the local dealer where it was diagnosed that the steering column assembly and power assist steering unit needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 93,000.
The contact owns a 2012 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the power steering failed, and the steering wheel was stiff and difficult to turn. The failure almost caused a collision. The vehicle was taken to the dealer and diagnosed as steering column failure and the steering column was replaced. The manufacturer was made aware of the failure and a case was opened. The manufacturer suggested that the contact take the vehicle to a dealer for assistance. The failure mileage was 175,000.
The contact owns a 2012 Ford Escape. The contact stated that the fuel delivery module had expanded and leaked fuel while refueling. The vehicle was taken to an independent mechanic who diagnosed that the fuel delivery system was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not yet notified of the failure. After checking the VIN, the contact was informed that the vehicle was not included in the NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 16,000.
The contact owns a 2012 Ford Escape. The contact stated that when he arrived to work and was attempting to exit the vehicle, the driver’s side seat belt failed to unlatch after several attempts. There were no warning lights illuminated. The contact stated that he leaned the seat backward and crawled out of the seat. The vehicle was not diagnosed nor repaired. The contact also stated that the hatchback also would not close securely. The contact stated that he disassembled the hatchback and attempted to repair the locking mechanism. The contact stated he was able to close the hatchback, but the hatchback would no longer open. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 75,000.
There is something not connecting right when you accelerate from a stopped position. From when you first start the car and begin to drive to slowing down to a complete stop as soon as you begin to accelerate there is almost no going right away when you push down on the pedal. It takes almost 10 seconds or more to even begin to stay with on coming traffic. You have to be at a 3 rpm to even shift to go a little more faster then the speed starts to increase if able. It is available when needed to look over at any point and I dont feel safe driving as theres something not right with the connection to the fuel I believe and it feels like. I have taken it to a local shop and they looked it over and didnt seem to find or see much but they cleaned the air flow meter but that didnt do the trick? Also while driving the car tends to veer to the left with or with no wind. It doesnt like to stay straight while driving and thats also unsafe as the driver your doing everything to stay straight. Have not been inspected by anyone other than the local shop I trust and is family friend. Have never noticed or seen any defective lights come on since I purchased the vehicle. I noticed this not even a month into purchasing and I took it to where I purchased the vehicle and asked about it and they said its normal in this older ford escape? I was kinda stunned and annoyed so I just left. Also when the ac is on it seems to take even more power to try and get going I have noticed. I also have tried to
The contact owns a 2012 Ford Escape. The contact stated while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. The check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic who attempted to repair the failure however, the failure recurred. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
The contact owns a 2012 Ford Escape. The contact purchased MOOG aftermarket lug nuts, Serial Number: 19112401H, Part Number: LK015 and LK016. The contact was unable to tighten the lug nuts. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 123,000. Purchased MOOG parts LK015 and LK016 are wheel bearing/knuckle subassemblies which contain wheel lug nuts. Purchased through CARID.com. inspecting the torque of the lug nuts roughly 3,000 miles after install, the lug nuts were not able to be installed; the Wheel Studs had FAILED. My assessment as an aerospace engineer is that the studs had stretched to failure due to defective material used in manufacture of the studs. Luck is the only factor that caused this to be discovered when the vehicle was stopped and not resulting in a wheel falling off at highway speed. Immediate repairs were required at a cost of $575. Receipts available. CARID.com as well as MOOG were contacted and engineering expertise was offered to assist in correcting the issue. MOOG refused to answer my calls. MOOG repeatedly removed product reviews detailing unsafe materials used. CARID refused all solutions except replacement with the same unsafe parts. Multiple reviews removed from the CARID.com website detailing unsafe parts; documentation available. This refusal to address the problem and removal of reviews indicates willful endangerment of human life
12/3/2020 Recall 16S41-Fuel Delivery Module Flange Replacement was performed on vehicle at Ford Dealership. Upon starting the vehicle, I noticed a long crank & engine light was on. Technician advised the issue would resolve itself in a few days. It did not. 12/16/2020 Returned to Ford Dealership for for diagnostic of long crank & engine light. Techs determined there was a defect in the hose. According to them, they replaced the faulty part and issue was fixed. It was not. I was advised again, after some time the issue would be resolved. It was not. 05/5/21 Returned to Ford Dealership for diagnostic & repair of same. Techs advised they replaced a clamp, and that the fuel delivery module installed was defective(again) causing a leak down. They refused liability and advised I needed the fuel pump replaced at my own expense($628). I declined.
The contact owns a 2012 Ford Escape. The contact stated that water entered the vehicle through an unknown opening in the trunk. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and the contact was referred to the NHTSA to file a complaint. The failure mileage was approximately 60,000.
The contact owns a 2012 Ford Escape. The contact stated while his wife was driving at 35 MPH and attempting to make a turn, the electrical power steering became stiff. There were no warning lights illuminated. The contact's wife was able to pull to the side of the road. The contact stated when his wife turned off the vehicle and restarted it, she noticed the electrical power steering had loosened up. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated the failure had been recurring. The failure reoccurred today while driving. The manufacturer was not made aware of the failure. The approximate failure mileage was 167,000.
I have a 2012 Ford Escape what the following safety malfunctions: 1. Driver's door malfunction Driver's side door failed to close/ door lock ajar even when system door lock buttons are pressed. It first began June 1, 2021. Door flung open while driving my daughter and I to school and work. I had to hold the door with one hand and steer with other as this door malfunction posed a safety risk to others. Hazzard light for door is functioning when key is in ignition. I am in the process of contacting the dealer for inspection and servicing the vehicle. 2. Steering wheel Steering wheel will sometimes lock up while key is in ignition not long after starting the car. When this vehicle is in this state of condition, it will not turn and steering wheel will lock in place while in motion. Began noticing more of the occurrences February 2021. When this happens I immediately restart the vehicle by turning it off and then on again to unlock the steering wheel to drive in the direction I need to go. This poses a major risk to others, my 9 year old daughter and myself because it happens unexpectedly while car is in motion which can lead to incidents. 3. Check engine light Car warning light appears and then disappears on any occasion. Vehicle has passed Smog testing, and has previously been serviced for tune-up and oil changes regularly. (December 2019)
TL* THE CONTACT OWNED A 2012 FORD ESCAPE. THE CONTACT STATED THAT HER HUSBAND WAS DRIVING AT 20-35 MPH, WHEN HE CHOKED ON FOOD AND PASSED OUT, WHICH THEN CAUSED THE VEHICLE TO HIT A TELEPHONE POLE. THE CONTACT STATED THAT SHE WAS SEATED IN THE FRONT PASSENGER SIDE SEAT AND THE SEAT BELT DID NOT TIGHTENED TO STOP HER FROM GOING FORWARD TOWARDS THE DASHBOARD DURING THE COLLISION. THE CONTACT AND HER HUSBAND RECEIVED MEDICAL ATTENTION AND WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT AND DEEMED TOTALED BY THE INSURANCE COMPANY. THE DEALER CAR-MART OF NORTH LITTLE ROCK (6601 WARDEN RD, SHERWOOD, AR 7212) WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
BRAKE BOOSTER PUMP FAILED DURING HIGHWAY DRIVE TO WORK. BRAKE PEDAL BECAME SOFT. STOPPING CAR BECAME DIFFICULT. AFTER BOOSTER PUMP WAS REPLACED, FRONT BRAKES BEGAN TO STICK CAUSING BRAKES TO OVERHEAT. ABS/HCU CONTROL MODULE ALSO REQUIRED REPLACEMENT. FORD DOES NOT CURRENTLY RECOGNIZE THIS PROBLEM A FREQUENTLY OCCURRING ISSUE.
THE POWER STEERING GOES OUT WHILE DRIVING. IT DONT MATTER WHERE YOU ARE EITHER. SO IN ORDER FOR IT TO WORK AGAIN YOU HAVE TO PUT YOUR VEHICLE IN PARK TURN IT OFF WAIT AND RESTART IT. THERE ARE TIMES YOU HAVE DO DO THIS MULTIPLE TIMES. IT IS NOT SAFE TO LOSE YOUR ABILITY TO STEER WHILE DRIVING DOWN THE ROAD. THIS ISSUE WAS RECALLED ON 2008 TO 2011 BUT THE SAME PARTS WERE USED ON THE 2012. THIS IS VERY DANGEROUS WHEN YOUR DRIVING DOWN THE ROAD. THIS ISSUE HAS BEEN GOING ON FOR A WHILE BUT IT JUST GETTING WORSE.
LOST POWER STEERING WHILE GOING DOWN HIGHWAY. TURNED VEHICLE OFF AND BACK ON AND IT FIXED IT. RECALL ON THIS PROBLEM FOR THIS MAKE VEHICLE UP TO 2011 MODEL. SOME OF THE PARTS CARRIED OVER TO 2012. 2012 NEEDS RECALL ALSO. VERY DANGEROUS.
AFTER THE FUEL LINE RECALL WAS REPAIRED IN 2020 THE ENGINE STUTTERS BEFORE IT CRANKS COMPLETELY. I REACHED OUT TO FORD AND THE ONLY THING THEY DID WAS OFFER 20 DOLLARS OFF THE DIAGNOSTIC FEE AT THE DEALERSHIP.
TOTAL LOSS OF STEERING WHILE DRIVING ON EXPRESSWAY. THE STEERING WHEEL BECAME STIFF. NO MAINTENANCE LIGHTS COME ON BUT MANAGED TO SLOWLY PULL OVER TO THE SHOULDER. TURNED OFF VEHICLE FOR 5 MINS, THEN TURN BACK ON AND STEERING WAS WORKING AGAIN. LUCKILY I WAS JUST 2 MILES AWAY FROM MY DESTINATION. CALLED THE DEALERSHIP AND THEY SAID NO RECALLS HAVE BEEN MADE FOR THE YEAR/MAKE/MODEL. IT APPEARS THOUGH THE SAME MAKE AND MODEL BUT DIFFERENT YEARS 2008-2011 WERE RECALLED FOR SAME THING. I AM TOTALLY TERRIFIED TO DRIVE VEHICLE BECAUSE IT MIGHT HAPPEN AGAIN WITHOUT ANY WARNING.
OVER THE BACK WHEEL WELL BOTH SIDES OF THE CAR. THEN IS RUST AND CORROSION THAT IS GETTING WORSE AND WORSE. BIG PIECES ARE BREAKING OFF MORE AND MORE EVERY DAY. I FEEL THERE IS SO FAILURE OR DETACHMENT OF EXTERIOR BODY AND FRAME COMPONENTS, AND OTHER STRUCTURAL COMPONENTS THAT MAY PRESENT A SAFETY HAZARD
OVER THE BACK WHEEL WELL BOTH SIDES OF THE CAR. THEN IS RUST AND CORROSION THAT IS GETTING WORSE AND WORSE. BIG PIECES ARE BREAKING OFF MORE AND MORE EVERY DAY. I FEEL THERE IS SO FAILURE OR DETACHMENT OF EXTERIOR BODY AND FRAME COMPONENTS, AND OTHER STRUCTURAL COMPONENTS THAT MAY PRESENT A SAFETY HAZARD
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS SEVERE RUST OVER THE TWO REAR WHEEL WELLS. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER FLOOD FORD OF EAST GREENWICH (2545 S COUNTY TRAIL, EAST GREENWICH, RI 02818, (401) 884-4000) WHO INFORMED THE CONTACT THAT THE ISSUE MIGHT HAVE BEEN CAUSED BY THE WINTER WEATHER. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
VEHICLE IN MOTION PULLING IN PARKING LOT, UPON TRYING TO MAKE A LEFT TURN TO A PARKING SPOT STEERING WHEEL BECAME EXTREMELY HARD TO TURN RIGHT OR LEFT ALMOST FEELING AS IF IT WERE SEIZING UP. TEMPERATURE OUTSIDE ON THAT DATE, FEB. 10, 2021 WAS APPROXIMATELY 20-30 DEGREES. VEHICLE HAS 61,158 MILES. VEHICLE WAS TURNED OFF FOR ABOUT AN HOUR, ONCE RESTARTED STEERING WENT BACK TO NORMAL. FEARFUL THIS WILL AGAIN ESPECIALLY WHILE DRIVING ON MAIN ROADS IN TRAFFIC AND POSSIBLY GETTING INTO AN ACCIDENT.
LOSS OF POWER STEERING WHILE DRIVING.
WHILE DRIVING ON A COLD DAY (20-30 DEGREES), THE ELECTRIC POWER STEERING STOPPED WORKING. THE CAR COULD BE STEERED WITH SOME DIFFICULTY BUT THERE DIDN'T APPEAR TO BE ANY POWER ASSIST AT ALL. NO WARNINGS OR ERROR MESSAGE WAS DISPLAYED. SHUTTING OFF AND RESTARTING THE CAR CORRECTED THE PROBLEM, AT LEAST FOR NOW.
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE TORQUE SENSOR TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL AND THAT THERE WOULD BE NO ASSISTANCE PROVIDED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,009.
POWER STEERING STOPPED WORKING WHILE DRIVING A FEW TIMES. FORD SERVICE CENTER DID NOT FIND A PROBLEM, WOULD VISIT ANOTHER SERVICE CENTER. RECALL SEEMS TO BE ISSUED FOR SIMILAR PROBLEM FOR SAME MODEL, MANUFACTURED AT SAME FACILITY AROUND SAME TIME. HOWEVER THERE SEEMS TO BE NO RECALL FOR THIS VIN. PLEASE ADVISE
TURNING THE VEHICLE BECOMES VERY STRENUOUS/HEAVY WHILE DRIVING AT LOWER SPEEDS (INTO PARKING LOTS, DRIVEWAYS, ETC). DIFFICULTY TURNING IS NOTICED MOSTLY DURING RIGHT HAND TURNS. THE STEERING WHEEL ALSO WILL NOT TURN ITSELF BACK AFTER MAKING A TURN. ALL OF THE ISSUES I HAVE EXPERIENCED WITH THE ELECTRONIC POWER STEERING SYSTEM IS CONSISTENT WITH THE POWER STEERING RECALL WHICH ONLY INCLUDED FORD ESCAPES UP TO 2011.
LOST POWER ASSIST FOR STEERING WHEN I TURNED LEFT AROUND AN ISLAND ON A BUSY STREET IN THE MIDDLE OF A CITY.
2012 FORD ESCAPE. CONSUMER WRITES IN REGARD TO REIMBURSEMENT FOR REPLACEMENT OF STEERING COLUMN. *AS THE CONSUMER STATED THE VEHICLE'S STEERING COLUMN LOCKED UP WHILE DRIVING.*JS
ON SEVERAL OCCASSIONS OVER THE PAST FEW WEEKS, WHILE DRIVING, MY STEERING GOES OUT BUT THE CAR IS STILL POWERED. IT HAS HAPPENED WHILE IN MOTION BUT SLOWING DOWN TO MAKE RIGHT HAND TURNS. THIS HAS HAPPENED ON LOCAL CITY STREETS. I AM AFRAID TO DRIVE IT ON THE HIGHWAY DUE TO HIGHER SPEEDS AND THE DANGER OF CRASH AT HIGHER SPEEDS. IT BECOMES IMPOSSIBLE TO TURN THE WHEEL. ONCE VEHICLE IS TURNED OFF AND STARTED AGAIN, THE POWER RETURNS. THE CAUSE FOR THIS IS UNKNOWN, EXCEPT IT SOUNDS LIKE THE SAME ISSUE AS THE STEERING RECALLS FOR THE 2008-2011 FORD ESCAPE MODELS PREVIOUSLY.
DRIVING ON A OFF RAMP SUDDENLY LOST ALL POWER STEERING NO WARNING MY YOUNG DAUGHTER WAS DRIVING AND COULD BARELY CONTROL/MANEUVER THE VEHICLE THIS IS CLEARLY A PROBLEM WITH FORD ESCAPE HENCE THE RECALL ON 2009-2011 MODELS WHY AREN'T THE 2012 MODELS INCLUDED, THIS VERY UNSAFE!
WHERE THE SUNGLASS HOLDER IN THE VISOR IS: IT POURS IN WATER EVERY TIME IT RAINS. WATER STAINS ON VISOR & HEADLINER. GETS THE SHIIFTER CONSOLE WET; WITH POOLS OF WATER IN CUP HOLDERS & SOAKS DRIVERS SEAT. VEHICLE IS PARKED WHEN IT HAPPENS. IT HAS MOON ROOF - SO I CHECKED THAT & ITS COMPLETELY CLOSED.WHEN THIS HAPPENS. THIS HAPPENS EVERY RAIN STORM. CONCERNED IT WILL FREEZE AS THE WEATHER GETS COLDER & CAUSE MORE DAMAGE TO INCLUDE WINDSHIELD FRACTURE.
WHILE DRIVING THE 2012 ESCAPE IT LOST EXCELLORATION A WENCH LIGHT LITE ON DASH THE TRUCK JUST STOPPED IN TRAFFIC . THE ENGINE WAS STILL RUNNING WOULD NOT RESPOND WHEN GIVEN GAS. TURNED VEHICLE OFF RESTARTED WRENCH LIGHT WENT OUT WAS ABLE TO DRIVE HOME TOOK TO DEALER THEY STATEED THEY FOUND NOTHING.A SEARCH OF THE INTERNET SHOWS THIS PROBLEM HAS ACUURED FOR SOME TIME IN THIS MODLE PLEASE THIS IS DANGEROUS
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL FROM UNDERNEATH THE VEHICLE. THE CONTACT WAS UNAWARE OF THE EXACT LOCATION OF THE FUEL LEAK. THE CONTACT WAS CONCERNED ABOUT THE SAFETY OF DRIVING THE VEHICLE WITH THE FUEL LEAK. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 185,000.
EVERY TIME IT RAINS WATER SEEMS TO BE COMING THROUGH THE FRONT PASSENGER DOOR, I DON'T KNOW IF IT'S THROUGH A FAULTY WINDOW SEAL OR DOOR SEAL.
WHILE DRIVING THE CAR THE STEERING LOCKS UP. I HAVE TO PULL THE CALL OVER, SHUT THE CAR OFF AND RESTART THE CAR SOMETIMES SEVERAL TIMES BEFORE THE POWER STEERING COMES BACK. I HAVE BEEN TOLD THIS IS COMMON PROBLEM. WHY WAS THIS NOT A RECALL?
WITHIN THE PAST 2 YRS THE ABS HAS GONE OUT COMPLETELY ON 3 DIFFERENT OCCASIONS. HAD TO COAST TO A STOP. VERY DANGEROUS AND TRAUMATIZING...
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, THE DRIVER DOOR WAS CLOSED BUT FAILED TO LATCH SECURELY. ADDITIONALLY, THE VEHICLE FAILED TO START-UP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCH FRACTURED AND NEEDED TO BE REPLACED. THE DOOR LATCH WAS REPLACED HOWEVER, THE MECHANIC WAS UNABLE TO START THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,685.
AS I WAS PULLING INTO MY DRIVEWAY MY CAR HAD A SUDDEN UNINTENDED ACCELERATION. THE ENGINE WAS RACING SO I PUT MY FOOT ON THE BREAK WHICH HAD NO EFFECT SO I PUT THE CAR INTO PARK. THE ENGINE CONTINUED TO RUN AT FULL SPEED SO I TURNED THE CAR OFF. I THEN CALLED A TOW TRUCK TO TAKE THE CAR TO BE REPAIRED. THIS IS THE SECOND TIME THIS HAPPENED AND FORD WILL NOT DO ANYTHING ABOUT THIS ONGOING ISSUE. IN JULY 2018 I HAD THE THROTTLE BODY REPLACED WITH A FORD FACTORY PART. HERE IT IS TWO YEARS AND 11 THOUSAND MILES LATER AND IT JUST HAPPENED AGAIN. FORD, SHAME ON YOU. *TR
2012 FORD ESCAPE - KANSAS PLANT. INTERMITTENT POWER STEERING FAILURE WHILE DRIVING. HAS HAPPENED THREE TIMES IN THE LAST 10 DAYS. HAS HAPPENED AT LOWER SPEED WHILE TURNING INTO PARKING LOT / PARKING SPACE. SEEMS TO CORRECT ITSELF IF CAR IS TURNED OFF AND RESTARTED. *TR
THE SHIFTER GETS STUCK IN PARK. I WAS STUCK AT THE GYM PARKING LOT FOR AWHILE UNTIL A FRIEND STOPPED TO HELP ME. AN WE GOOGLE WAY TO GET IT IN DRIVE BUT IT SHOULDN'T HAVE TO BE LIKE THAT. *TR
WAS COMING HOME FROM WORK, AND PARKED THE CAR IN THE DRIVEWAY. THE NEXT DAY IN THE MORNING, WHEN I TURNED THE CAR ON IT STARTED VIBRATING, WHICH I THOUGH WAS FROM THE COLD TEMPERATURE, BUT WHEN I TRIED TO DRIVE IT, THE STEERING WHEEL WOULDN'T TURN LIKE NORMALLY. HAD A MECHANIC COME TO LOOK AT IT, AND WAS TOLD IT WAS A PROBLEM WITH THE ELECTRIC POWER STEERING, AND THAT THIS WAS A RECOGNIZED PROBLEM WITH THE ELECTRIC POWER STEERING SYSTEM IN OTHER ESCAPES FROM DIFFERENT YEARS. WE FOUND THE RECALL FOR PREVIOUS YEARS, BUT DOESN'T INCLUDE THE 2012 MODEL. CAR HAS REMAINED PARKED IN THE DRIVEWAY SINCE OCTOBER 2019. HAVE TRIED TO CONTACT THE LOCAL FORD DEALERSHIP REGARDING THE RECALL AND THEY SAY IT'S NOT APPLICABLE TO OUR MODEL YEAR. *TR
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE HOOD UNLATCHED FRACTURING THE FRONT WINDSHIELD. THE CONTACT PULLED OVER TO SIDE OF THE ROAD AND CLOSED THE HOOD OF THE VEHICLE. THE CONTACT STATED THEY HAD TO DRIVE THE VEHICLE AT APPROXIMATELY 20 MPH TO AVOID THE HOOD BECOMING UNLATCHED AGAIN. CLEVELAND FORD (2496 S LEE HWY, CLEVELAND, TN 37311, (423) 218-1622) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE HOOD AND THE LATCH FOR THE HOOD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE WINDSHIELD WAS REPLACED AT A GLASS REPAIR SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000. *LN*JB
THE HOOD FLEW OPEN AFTER DRIVING DOWN THE ROAD I CHECKED THE OIL AND MADE SURE THE HOOD WAS CLOSED BY ATTEMPTING TO LIFT IT. I WAS ON THE ROAD FOR ABOUT 3 MINUTES WHEN THE HOOD BLEW OPEN DAMAGING THE HOOD AND LATCHES IT WAS A WINDY DAY OUT MY SPEED WAS AROUND 30 MPH.
DRIVER DOOR SEAL (TOP) LEAKS TO THE POINT OF THERE BEING 2 INCHES OF WATER ON DRIVER FLOOR. ALSO WATER IS GETTING INSIDE THE DOOR, WHICH IS CAUSING ELECTRICAL ISSUES. HAD IT REPAIRED 3 TIMES AT DEALER & LEAK STILL EXISTS. THIS IS CAUSING MOLD & RUST IN THE VEHICLE. NOT SURE IF THIS IS THE FAULT OF THE MANUFACTURER OR THE INEXCUSABLE REPAIR WORK OF ATLANTIC AUTOMALL, BUT IT'S BECOMING A REAL SAFETY ISSUE & ATLANTIC AUTOMALL HAS BEEN REFUSING TO RESOLVE THE ISSUE OR EVEN RESPOND TO MY CALLS
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Ford Escape → · Every Escape year → · How the figures are calculated →