2012 Ford Escape complaints

Power steering failed on my 2012 Ford Escape multiple times, without warning, or any indication light. To fix it required the car to be turned off and on again, which is difficult if you are actively driving. The steering failed while making both left and right hand turns, often at speeds <30mph. 2008-2011 Ford Escape models were recalled for this same issue - 2012 Escapes were never included in the recall however it seems to be the exact same issue. It was brought to the dealership once a year ago to inquire about this issue, but the issue could not be replicated. It was just again brought to the dealership after experiencing a loss of power steering 4 times in 4 days, and they replicated the issue and recorded diagnostic code B2278. It required replacing and reprogramming the steering shaft torque sensor (the exact same fix from the 2014 recall). The safety of this is concerning because Ford knows it is an issue based on the 2014 recall and the loss of power steering comes with no warning light, indication, or prediction. If this happens while driving, it absolutely increases risk of injury to the driver or others, along with increasing the risk of accidents.

While coming to a stop sign, as I took my foot off the gas pedal, it surged forward at a fast speed the gas pedal went to the floor. it took me through the intersection and beyond before I was able to stop the car. It was very scary just thinking if there were anyone crossing the street it could have been very bad. Now im afraid to even drive my car not knowing if it will happen again.I call the service and cannot get appt. for 2 weeks. and it will be at my expense.

2012 Ford Escape-while driving the red triangle brake indicator warning light comes on as well as the check brake system indicator light, it beeps and the car feels like it doesn't want to stop at times. This has intermittently been happening and the warning lights seem to reset once the car is turned off and restarted. I took the car in for service and had new tires and brakes put on. The light indicator and braking issue problem did not resolve. Intermittently, you press the brake and it comes to a partial stop then pushes out further and doesn't always stop as it should. On 5/9/2023, I was approaching a stop sign and experienced complete brake failure and was in an accident. Was going around 15-20 mph, the indicator lights came on, the car slowed and then the brake pedal went all the way to the floor and then the car would not stop. I called the mechanic that put the new brakes on and took the car in again for service, he suggested that I take it to another shop. I took the car to the suggested mechanic and they replaced the brakes, rotors, and brake lines. The indicator lights still kept coming on even on the way home from the mechanics shop. I drove right back and they could not find the issue/no codes. On 11/6/2023, while driving at approximately 20 mph, I experienced another complete braking failure. I was leaving the parking lot, suddenly the ABS warning and brake warning indicator light came on and the brakes did not work at all, the pedal went all the way to the flo

The contact owns a 2012 Ford Escape. The contact stated while the vehicle was idling in the restaurant drive thru line, the vehicle shut off and failed to restart. The vehicle was towed to the local mechanic who determined that the battery cable had failed and needed to be replaced. The battery cables were replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 110,000.

The contact owns a 2012 Ford Escape. The contact stated that there was a hole in the sub frame cradle due to rust. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 88,000.

My grandmothers vehicle has had an intermittent loss of power steering while driving at slow speeds and is a serious safety concern, the safety recall I had found "14S05" is exactly what's goin on with her vehicle and it matches up exactly to the recall down to the assembly plant other than her vehicle was assembled a year after the recall, but yet these symptoms of this recall is exactly what she is having. She has brought it to multiple ford dealerships and they turn her away unless she pays them over $200? I would fix it as a consumer, but no lights come on or even point me in a proper direction of repairs. There's no warning lights or anything and the only way it can be repaired is by the dealer so how can my grandmother be liable for this if the car tells me nothing is wrong? I have found several accident reports concerning this exact situation with her vehicle, I genuinely fear for her safety. It's been a problem for over 6 months and she just got back to driving again after a surgery and her vehicle has this issue. It was addressed a while back and they claimed there was nothing wrong at a local dealership. I can't fix this vehicle of my grandmothers unless the computer is telling me there is something wrong..... I have had the issue happen myself several occasions just starting the vehicle in place with absolutely no power steering and no check engine light/codes. It's happening intermittently to my grandmother who only drives in the city under 40 mph. She claims it h

The contact owns a 2012 Ford Escape. The contact stated while driving 15 MPH, the contact made a right turn, and the vehicle lost power steering functionality and the steering wheel became firm. No warning light was illuminated. The vehicle was diagnosed by an independent mechanic, and it was determined that the steering torque sensor failed and needed to be replaced. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 68,000.

The contact owns a 2012 Ford Escape. The contact stated while driving at various speeds and turning the steering wheel to the right, the steering wheel was jerking abnormally. There was no warning light illuminated. The contact had taken the vehicle to several independent mechanics where it was discovered that the subframe connectors were defective and needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 173,000.

After starting the vehicle for the first time that day, the vehicle was driven 4 miles. When attempting to shift the center console shifter into the PARK position, the shifter was unable to fully move into the PARK position as it was blocked from transiting through the REVERSE position. The vehicle could only fully reach the NEUTRAL position from DRIVE position. After a few more attempts to move the shifter later the shifter was able to fully reach the PARK position. Subsequent attempts were inconsistent. In one case, the shifter showed PARK but when driver released the foot brake, the vehicle starting rolling backward in reverse (it was determined to be engaged in REVERSE). The issue was resolved by installing a new SHIFTER CABLE fitting at the transmission. The small two-piece plastic fitting that attaches (snaps on and then adjusts/locks) the cable assembly (part number AL8Z-7E395-A) to the transmission Manual Control Lever Ball Stud was loose and likely worn. Before installing the new snap on plastic fitting , attempts were made to adjust the original cable plastic fitting without success. Note that subsequent model years 2013 - 2019 had a similar failure result (Safety Recall 22S43).

The contact owns a 2012 Ford Escape. The contact stated that while driving at an undisclosed speed, there was a loud abnormal sound coming from the passenger’s side of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with rusted and fractured mounts; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 125,000.

Brake system light warning on every time I drive. Was told there was a recall for 2014 Escape but not 2012. Was told the anti-lock brake system computer has a malfunction.

Shortly after start-up, the power steering stopped working and the steering wheel locked up. I attempted to turn the car off and back on (something I saw suggested online by other 2012 Ford Escape owners), but the power steering did not return. There were no warning lamps indicating a malfunction. When I researched the issue, I found a recall on previous models of the Ford Escape for the same issue. When I searched my car's VIN, it was not included in the recall.

The steering wheel came off in my hands. I pushed it back on and went to Ford to get it fixed, they couldn't help me because they had no techs employed that work on my year vehicle, they never told me it was a safety issue and sent me on my way to look for outside mechanic not a FORD specialist. I was driving and the airbag exploded while I was backing up. It caused me injury and could have caused an accident because there was no warning, it suddenly exploded with a loud noise, if this happened when I was on the highway it would have caused severe accident, luckily I was backing the car up when it happened. I didn't hit anything to cause the airbag to deploy. When the steering wheel came off in my hands it was when I was parked, it could have happened when I was driving causing severe injury to myself and those around me. I keep my vehicle maintained by FORD and the steering wheel was never touched or repaired. But when I bought the vehicle brand new from FORD it was missing the Sirius satellite radio it was advertised as coming with, when I brought it back to Ford the seller told me they take it out for import reasons and I could buy it from them for $150 plus installation. I don't know if they touched the steering wheel when they removed the Sirius radio parts. I have the Sirius button on my vehicle and it was advertised with 6 months free Sirius, but the dealership said it's common practice in Puerto Rico for them to remove it because of import fees. I'm the only owner of

Oil engine leak .. clicking sound from the front wheels when turning ..

The contact owns a 2012 Ford Escape. The contact stated that while driving at approximately 60-65 MPH, the vehicle experienced a loss of power steering assist. The battery, TPMS, ABS, and AWD warning lights were illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 180,000.

The contact owns a 2012 Ford Escape. The contact stated while making a left turn, the steering wheel seized. The contact stated no warning light was illuminated. The contact turned off and restarted the vehicle, and the steering wheel operated as needed. The contact took the vehicle to an independent mechanic and made them aware of the failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 147,000.

The steering acted like it lost power, it was extremely hard to turn. It showed slide marks on dashboard. It also has airbag light on dashboard. We had a mechanic to run a test, the only thing it showed was that the airbag had no signal to the computer

The contact owns a 2012 Ford Escape. The contact stated while driving approximately 15 MPH and making a left turn into a parking lot, the vehicle lost power steering functionality. The contact stated that after restarting the vehicle, the power steering functionality returned. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent; however, had become a recurring failure. The contact had taken the vehicle to an independent mechanic however, the mechanic could not duplicate the failure. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The failure mileage was approximately 55,000.

Power steering was not working upon starting vehicle. Extremely hard to steer. If this had occurred at road speeds, particularly on curves it could have resulted in a loss of control and potentially life. Extremely frightening, especially as a quick search of the internet found it has occurred for many people and there was a recall for similar issue on prior years of Ford Escape. I am petrified to drive my car.

Warning on the dash panel intermittently says Lift gate/back glass is ajar even though it is closed. This causes the interior lights to turn on and off. I believe this is due to a manufacturer defect in the gasket that allows water/condensation to seep into the lift gate and cause corrosion of the electrical wires

The contact owns a 2012 Ford Escape. The contact stated while driving approximately 70 MPH, the vehicle lost motive power. The contact pulled over and restarted the vehicle and the vehicle drove as designed. The contact stated that the “Stop Safely Now” message was displayed. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 200,000.

Power steering randomly goes out while driving. They need to extend their recall from 2011 as they obviously have not fixed the issue.

Excess Rust on both rear fenders in matching pattern. I've seen this exact issue on other Ford Escapes and there are many reports about it.

The contact owns a 2012 Ford Escape. The contact stated that while driving approximately 55 MPH, the vehicle lost power steering functionality. The contact pulled the vehicle off to the shoulder of the roadway. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a failure to the steering column. The contact had the ignition and steering column replaced; however, the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The approximate failure mileage was 178,000.

The contact owns a 2012 Ford Escape. The contact stated that the odor of fuel was present inside and outside of the vehicle. Upon inspection, leaking fuel was discovered coming from the fuel tank on the rear driver’s side of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and informed the contact that the vehicle was previously serviced under NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 150,000.

Both rear doors will not open from inside or outside. No way to take panels off to repair. Can’t exit in case of emergency.

Driving at lower speed power steering stopped working, turned off car and restart problem was gone. Drove home and happend again, now steering is sluggish and stickes at times.

I was driving in a 45-mph zone and was preparing to make a right turn and as I slowed down and made the turn, the wheel locked up with no warning light or other indication there was a power steering issue, and I nearly struck a car approaching the stop sign on the street that I was turning onto. I was able to drive my car to my destination that was right up the street. I turned off my car and turned it back on and the power steering was working again.

The contact owns a 2012 Ford Escape. The contact stated while driving at various speeds and attempting to turn the steering wheel, the steering wheel was difficult to maneuver. During the failure the traction control warning was illuminated. The vehicle was taken to the local dealer who was unable to duplicate the failure. There was no repair performed. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 95,000.

Power steering suddenly went out on right turn onto residential street at approx 10 mph. No warning lights. When car was restarted, power steering back on. Paid dealer to scan. Failure code B2278-2F. Replace steering shaft torque sensor (internal to steering column), steering shaft must be replaced, too, due to play. Just two parts: part cost $2272, labor $886. Part back-ordered for unknown period. Have not yet told dealer service to order parts. Asked dealer if car was safe to drive: they said "probably not."

The contact owns a 2012 Ford Escape. The contact stated that after refueling and parking the vehicle in his driveway, he noticed gasoline leaking from the rear driver's side of the vehicle. An unknown dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline) as the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.

On 2 different occasions now while I was driving my steering wheel has locked up and I could barley turn to get off the road. Once in the month of July and then again beginning of September. I don’t feel safe driving far distances for I have no idea if and when my wheel will lock up again, and if on a back or windy road there could be no way to get over or off the road causes and accident. My car is electrical and does not have liquid power steering and my steering torque sensor is not working correctly. My mechanic said the whole steering and frame needs to be replaced. I have done research and see. Other people with my make and year having the same issues. There was also already a recall out in for the same vehicle (Ford Escape) but the years 2008-2011, my car in one year ahead 2012 and has the same exact porblem. There was no warning of a problem it just all of a sudden locked up and I could hardly pull off the road.

Passenger side front control arm mount has extreme rust that degrades the integrity of the front suspension. Many others report this same problem especially with the V6.

The contact owns a 2012 Ford Escape. The contact stated that there was an abnormal fuel odor detected around the vehicle. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The contact related the failure to NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline). The contact was concerned the vehicle might catch on fire. The approximate failure mileage was 24,400.

The contact's friend owns a 2012 Ford Escape. The contact stated after parking and exiting the vehicle, the vehicle began to roll backwards. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 170,000.

Torque converter lock up issues from friction. Many issues and FORD will not repair assistance or recall. It about stalls on highway and acceleration into traffic. Many reports but not action. Been waiting on parts. Goes in shop 9/12/22 for $1,800 repair

July 2020, we purchased 4 Cooper Tires, size is 225/65 R17 102T. These tires are 80,000-mile tires. Vehicle was taken into Discount Tire due to heavy vibration when driving on June 13, 2022. The tires had 13,663 miles on them. A tire was found to be separated. Discount Tire changed it out with a new tire. On Aug 10, 2022, the vehicle was taken into Discount Tire again due to heavy vibration in the vehicle while driving. A 2nd tire was found to be separated, and a 3rd tire has a flat spot in it. These tires now have 15,714 miles on them. Again, changed out the separated tire with a new tire. Do not have the DOT information on the 2 separated tires. Discount Tire disposed of the 2 separated tires each time they serviced the vehicle. The tire with the flat spot is still on the vehicle. There are 2 original tires on my vehicle from the July 2020 purchase. These 2 remaining tires pose potential for a blowout and an accident. DOT number U92Y 1CW 4919 & R72Y 1CW 2322. I contacted Cooper Tire, manufacturer, via email 8-16-2022. Received a standard minimal response 8-17-2022. Sent a certified letter 8-17-2022, requesting further assistance. Received another email response stating, "Have your dealer inspect the tires and if he determines that the tires failed due to a workmanship or materials condition, he can process the warranty and get the tires replaced." I will follow this route. return to the

I recently purchased a 2012 ford escape, and the engine runs loud, and after researching, I feel that the throttle body is not in working condition. I looked up recalls on this vehicle and there is an incomplete throttle body repair/replace open recall, but when I looked it up via NHTSA it said no recalls. I would like this issue resolved. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Frame rotted out under normal use.

Latch/hinge on rear tailgate glass has corroded and broken allowing for potential for glass to fall off. Corrosion has taken place over the last few years. Completely broken on 06/17/2022.

Unknown. Both rear wheel wells are rusting away. Chunks of this falls off while I’m driving. I do believe that falling rusty chunks of metal may harm another driver that will either run over it and flatten a tire. Or that someone may swerve to miss a piece and cause an accident.

The contact owns a 2012 Ford Escape. The contact stated that while shifting out of park(P) into drive(D), the vehicle started jerking. The contact kept the brake pedal depressed and shifted back to park(P) before attempting to shift to drive(D) again. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the PIN needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

The contact owns a 2012 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle failed to shift from 2nd to 3rd without force. The contact also stated she had to depress the accelerator pedal for the vehicle to change gear. There was no warning light illuminated. The vehicle was taken to the local dealer and diagnosed with transmission failure. The vehicle was repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 46,236.

The caliber on our front wheel drive 2012, right wheel of the Escape overheated and locked up almost causing an accident. After taking it to be repaired (this time not a Ford dealer), the mechanic said the caliber got so hot that it melted the brake pad. The cost of repair is $900. Our brakes were installed and guaranteed by Tri-County Ford. This situation could have easily cause a serious accident or a car fire and caused bodily harm or worse. Our current mechanic said this is a common problem with our year (2012) Escape. Ford Motor Company needs to address this issue.

The contact owned a 2012 Ford Escape. The contact stated that after parking the vehicle on an inclined road and turning the engine off the vehicle erroneously rolled down the hill and crashed into a tree. During the crash, the front driver sustained facial, right knee, injuries, and a concussion which required medical treatment. The front passenger sustained two fractured wrists. The vehicle was destroyed during the crash. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The VIN was not available. The failure mileage was 100,000.

I was driving on 169S and I lost steering. I was lucky to pull off to the side of the road. Found out it was the electric power steering assist torque sensor. I paid hundreds of dollars to get it fixed. I had to have a new steering column put in. I have to bring it back in to see if the computer is now affected by the replacement. The second incident involves losing the ability to accelerate on the highway when trying to pass. My child and I almost died! Why are all the models years not recalled??

The contact owns a 2012 Ford Escape. While his wife was driving and making a left turn, the power steering suddenly failed, and the steering wheel would not turn in either direction, causing the vehicle to nearly crash into a telephone pole. The contact stated that the failure had occurred on multiple occasions. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 140,000.

The contact owns a 2012 Ford Escape. The contact stated while approaching a stop sign to make a right turn, the steering wheel seized. The contact stated no warning light was illuminated. The contact stated she restarted the vehicle and was able to continue driving. The contact stated that she experienced the failure once a month since 9/1/2021. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 125,000.

The contact owns a 2012 Ford Escape. The contact stated while driving at various speeds, the vehicle would inadvertently stall. The contact stated that the check warning light would illuminate. The vehicle was taken to a local mechanic where it was diagnosed with needing throttle body link replaced but the vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to NHTSA. The failure mileage was approximately 85,000.

My son was driving my 2012 Escape. While entering the Highway the steering became very stiff while making a left had turn. It felt like there was no power steering. the vehicle is at 135,970 miles. I was able to drive it to my parents and take another vehicle to work. Upon returning to the vehicle that evening the and starting it up, the steering had returned to normal. I looked online and saw that this is a common occurrence with the 2012 Escapes and that there was a recall for this for he 2011 Escapes.