Page 22 of 27 · complaints 1,051–1,100 of 1,319

2011 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Engine
Filed Aug 13, 201356,000 milesKY

WHILE DRIVING MY 2011 FORD ESCAPE SUDDENLY LOST ALL POWER (ALMOST FELT LIKE A STALL) AND THE WRENCH LIGHT ON THE DASH WAS ILLUMINATED. I PULLED TO THE SIDE OF THE ROAD, TURNED IT OFF, AND AFTER TURNING THE VEHICLE BACK ON IT OPERATED AS NORMAL. THIS HAS HAPPENED THREE TIMES OVER THE PAST WEEK. *TR

Vehicle Speed Control
Filed Aug 13, 201341,800 milesOH

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT VARIOUS LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS NO RESPONSE. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE RESUMED NORMALLY; HOWEVER, THE FAILURE RECURRED EIGHT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY AND MOTOR ASSEMBLY WERE REPLACED. THE PART WAS ON NATIONAL BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 41,800.

Vehicle Speed Control
Filed Aug 13, 201386,000 milesAL

I WAS TRAVELING DOWN THE ROAD AT A CONSTANT SPEED OF 55MPH. WHEN MY FORD ESCAPE SUDDENLY WENT DEAD. LUCKILY I WAS ABLE TO COAST TO THE SIDE IF THE ROAD IN HEAVY TRAFFIC, AND CALL FOR HELP. I HAD MY VEHICLE TOWED TO A FORD DEALERSHIP WHERE THEY TOLD US IT WAS THE THROTTLE BODY THAT HAD WENT OUT AND WASN'T COVERED UNDER THE WARRANTY. I THINK THAT AFTER REVIEW THE THROTTLE BODY SHOULD BE RECALLED IN THIS MAKE AND MODEL DUE TO FAULTY PARTS. *TR

Fuel/Propulsion System
Filed Aug 13, 201323,610 milesTX

DRIVING HOME ON 4 LANE HIGHWAY AT POSTED SPEED LIMIT OF 45 MPH. SUDDENLY ENGINE SEEMED TO LOOSE POWER AND BEGAN TO SLOW DOWN. PUSHING DOWN ON ACCELERATOR HAD NO EFFECT. FINALLY ENGINE DIED. RESTARTED ENGINE BUT CAR ONLY JERKED AND JOLTED AS IT TRIED TO GO FORWARD. ENGINE DIED AND RESTARTED A COUPLE MORE TIMES, THEN DIDN'T WANT TO RESTART AT ALL. WARNING LIGHT ON INSTRUMENT PANEL SHOWED AN ORANGE WRENCH. A CITY PATROLMAN CAME SOON AND CALLED FOR A TOW TRUCK AS IT WAS DARK AND WE WERE ON A NARROW SHOULDER OF THE ROAD. HE SAID WE WERE IN A DANGEROUS PLACE. AFTER REPAIRS AT FORD DEALER, WE WERE TOLD IT WAS A FAILED THROTTLE BODY. THIS IS THE SECOND FORD ESCAPE IN OUR IMMEDIATE FAMILY TO INCUR THIS THROTTLE BODY PROBLEM/FAILURE IN JUST A FEW SHORT MONTHS. THE OTHER ONE STOPPED IN THE MIDDLE OF A BUSY INTERSECTION. *TR

Power Train
Filed Aug 13, 201356,000 milesIL

THROTTLE CONTROL FAILED DRIVING ON INTERSTATE. WE COULD HAVE BEEN KILLED. SAME THING HAPPENED TWO WEEKS PRIOR AND DEALER CLAIMED IT WAS FIXED. *TR

Engine
Filed Aug 12, 201366,500 milesSC

WAS DRIVING ALONG TO MY FIREFIGHTER JOB WHEN I FELT MY CAR LOOSE POWER AND NOTICED A WRENCH LIGHT COME UP ON MY DASH. I ATTEMPTED TO ACCELERATE HOWEVER COULDN'T. I SAFELY WAS ABLE TO PULL OFF TO SIDE OF THE ROAD WHERE ONCE I CAME TO A STOP THE CAR JERKED. I SHUT DOWN MY ENGINE, WAITED A FEW MINS THEN RESTARTED THE CAR TO WHICH CAR WAS RUNNING FINE. I CONTINUED TO WORK AND STARTED TO RESEARCH WHAT PROBLEM CAN BE AND NOTICED MANY PEOPLE HAVE HAD SAME ISSUE. *TR

Vehicle Speed Control
Filed Aug 12, 201341,000 milesSC

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND WENT INTO LIMP MODE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 41,000. UPDATED 10/17/13*LJ UPDATED 10/25/2013 *JS

Power Train
Filed Aug 12, 201318,500 milesMI

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE, THE TRANSMISSION SLIPPED AND THE VEHICLE JERKED. THE VEHICLE WAS PLACED IN PARK AND THE TRACTION SENSOR WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT AFTER CLOSING THE DRIVER'S SIDE DOOR, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. AS A RESULT, THE OVERHEAD LIGHT STAYED ILLUMINATED CAUSING THE BATTERY TO LOSE POWER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,500. THE CURRENT MILEAGE WAS 19,000.

Vehicle Speed Control
Filed Aug 12, 201364,250 milesWV

WAS DRIVING THE CAR, AND IT LOST POWER, AND THERE WAS NO THROTTLE RESPONSE. AFTER SHUTTING IGNITION OFF, DROVE THE CAR A LITTLE FARTHER, AND THE SAME THING OCCURRED, AND CHECK ENGINE LIGHT CAME ON. GARAGE DIAGNOSED IT AS THE THROTTLE BODY CONTROL. *TR

Vehicle Speed Control
Filed Aug 12, 201336,800 milesIL

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 36,800.

Fuel/Propulsion System
Filed Aug 12, 201343,744 milesIN

CAR DIED WHILE CROSSING FOUR LANE HIGHWAY- NO THROTTLE RESPONSE, ALMOST GOT HIT B Y SEMI SUPPOSE TO HAVE 60000 MILE WARRANTY ON DRIVE TRAIN FORD GARAGE SAID NO TO WARRANTY CLAIM. THROTTLE BODY HAD TO BE REPLACED AT MY EXPENSE. *TR

Power Train
Filed Aug 12, 201347,000 milesAK

ENGINE SUDDENLY REDUCES TO HIGH IDLE - THROTTLE TOTALLY UNRESPONSIVE. TURNING ENGINE OFF AND RESTARTING TEMPORARILY RESTORES PERFORMANCE. I ENDORSE THE ONGOING NHTSA INVESTIGATION OF THIS WELL KNOWN PROBLEM WHICH IS A SEVERE SAFETY THREAT AS THE VEHICLE UNPREDICTABLY LOOSES ALL POWER IN THE MIDDLE OF OTHER TRAFFIC. *TR

Fuel/Propulsion System
Filed Aug 12, 201356,900 milesOH

DRIVING TO WORK ON THE FREEWAY IN THE EXPRESS LANE AND TRYING TO ACCELERATE AND GOT NO RESPONSE FROM THE ENGINE. HAD TO COAST OVER TO THE SIDE DURING MORNING RUSH HOUR. SHUT CAR OFF. TRIED TO RESTART AND IT WORKED. TOOK OFF AGAIN AND IT HAPPENED AGAIN ABOUT THREE MILES DOWN THE ROAD. IT JUST CUTS OFF WITH NO WARNING. HAPPENED ABOUT 4 MORE TIMES BEFORE I COULD GET IT IN THE SHOP. IT WAS THE THROTTLE BODY.$291.91 FOR THE PARTS AND $296.0 FOR LABOR. *TR

Power Train
Filed Aug 11, 201329,000 milesLA

REPEATED INCIDENTS OF TWO SYMPTOMS: 1) POWER SURGES WHEN I'M HITTING THE GAS TO PULL OUT OR PASS SOMEONE AND CAR FEELS MOMENTARILY LIKE IT WILL JUMP FORWARD. 2) POWER FEELS LIKE IT WILL STALL AND THE CAR SORT OF JUST POWERS DOWN. UNTIL TODAY THAT WOULD JUST PASS AND THE CAR WOULD OPERATE NORMALLY. TODAY (AUG. 11) I HAD TO PULL OVER AS IT WOULD NOT GO ABOVE 20 MPH SUDDENLY. IT RESUMED NORMALLY AFTER I TURNED THE ENGINE OFF AND RESTARTED IN A FEW MINUTES. *TR

Engine
Filed Aug 9, 201341,857 milesOH

I WAS ACCELERATING AND THE CAR THEN JUST STOPPED ACCELERATING. IT FELT LIKE THE TRANSMISSION HAD JUST LET GO, BECAUSE THE CAR WOULD NOT SPEED UP WHEN I STEPPED ON THE GAS PEDAL. WHEN I TRIED TO STOP, THE IDLE WAS VERY ROUGH AND THE CAR WANTED TO JERK FORWARD. LUCKILY, I WAS ABLE TO GET THE CAR STOPPED IN A SAFE PLACE. WHEN I RE-STARTED THE CAR, THE IGNITION WAS TURNING OVER, BUT IT TOOK SEVERAL SECONDS BEFORE IT FIRED. I HAVE SINCE BROUGHT MY CAR TO THE SERVICE SHOP, THEY TOLD ME IT WAS A DEFECTIVE THROTTLE BODY. THEY SAID THAT THEY HAVE HAD TO REPAIR THIS ON A NUMBER OF OCCASIONS. THE GENTLEMAN SITTING NEXT TO ME SAYS THAT HE HAD THE SAME ISSUE WITH A SIMILAR VEHICLE - SAME FAMILY OF CAR. *TR

Power Train
Filed Aug 9, 201349,200 milesMI

AFTER ONLY OWNING THE VEHICLE FOR 2 WEEKS (PURCHASED USED) VEHICLE BEGAN TO STALL/LOOSE POWER, AND IMMEDIATELY SLOWS. IT DOES START BACK UP, BUT THEN REPEATS THE BEHAVIOR. *TR

Fuel/Propulsion System
Filed Aug 8, 201345,000 milesNC

I WAS DRIVING ON THE INTERSTATE WHEN ALL OF A SUDDEN LOST POWER AND ACCELERATOR BECAME INOPERATIVE AND SMALL WRENCH LIGHT CAME ON INDICATING A PROBLEM.. PULL OVER TO SIDE OF HIGHWAY AND TURNED OFF MOTOR. WAITED SEVERAL MINUTES AND STARTED VEHICLE BACK UP AND WAS FINE AGAIN. DROVE VEHICLE SEVERAL DAYS LATER IN CITY TRAFFIC AND SAME THING OCCURRED. TOOK VEHICLE TO FORD DEALER AND THEY SAID IT NEEDED AN ELECTRONIC THROTTLE BODY. THIS IS DEFINITELY A SAFETY ISSUE AND NEEDS AN IMMEDIATE RECALL. *TR

Electrical System
Filed Aug 8, 201338,500 milesCA

WHILE DRIVING ON AN EXPRESSWAY AROUND 35-40MPH, VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER AND WENT INTO LIMP MODE (LESS THAN 1000RPM) WITH A WRENCH INDICATOR ILLUMINATED ON THE DASHBOARD. PULLED OVER, SHUT DOWN VEHICLE AND THEN RESTARTED ENGINE. VEHICLE WAS DRIVEN HOME AND TAKEN TO THE DEALERSHIP THE NEXT DAY. FORD DIAGNOSED AND IS REPLACING THE THROTTLE BODY UNDER POWERTRAIN WARRANTY. *TR

Vehicle Speed Control
Filed Aug 8, 201357,500 milesSC

I WAS DRIVING ON A RESIDENTIAL STREET WHEN MY CAR SHUDDERED, AND I NO LONGER HAD ANY GAS WHEN I PUSHED THE PEDAL DOWN. THE CAR WAS STILL ON, SO I WAS ABLE TO GUIDE THE CAR TO THE SIDE OF THE STREET, TURN THE CAR OFF AND THEN RESTART THE CAR. THE NEXT DAY, THE SAME THING HAPPENED SEVERAL TIMES--ALWAYS A SHUDDER AND THEN NO GAS--BEFORE I WAS FINALLY ABLE TO DRIVE THE CAR TO MY FORD DEALERSHIP TO SEE WHAT WAS WRONG. THEY TOLD ME THE THROTTLE BODY WAS BAD. THEY LOOKED FOR A REPLACEMENT, BUT THEY SAID THE PART WAS ON A NATIONWIDE BACKORDER. THEY SAID I COULD GET THE PART CLEANED (AT MY EXPENSE), BUT THEY WOULDN'T GUARANTEE IT. SINCE I FREQUENTLY HAVE MY GRANDCHILDREN IN MY CAR, AND SINCE I AM FREQUENTLY ON THE INTERSTATE AT MUCH, MUCH HIGHER SPEEDS, I THINK I'LL WAIT FOR THE NEW PART--WHICH I HAVE BEEN TOLD HAS BEEN REDESIGNED. OF COURSE INSURANCE AND EXTENDED WARRANTIES WON'T PAY FOR A RENTAL CAR WHILE WAITING FOR A PART, SO I'M AT HOME--WRITING YOU! THE REAL REASON THAT I'M WRITING, OF COURSE, IS THAT THIS IS SUCH A SAFETY ISSUE. FOR MY CAR TO STOP IN THE MIDDLE OF THE ROAD WAS A LITTLE SCARY. SINCE THERE IS A BACKORDER ON THE PART NATIONWIDE, I ASSUME I'M NOT THE FIRST, OR EVEN THE SECOND, PERSON TO HAVE THIS PROBLEM WITH THEIR FORD CAR. BTW, I CALLED NHTSA, AND MY REFERENCE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine
Filed Aug 8, 201331,000 milesNY

AT A STOP LIGHT. STEP ON GAS PEDAL WHEN LIGHT TURNS GREEN, NOTHING HAPPENS. ABLE TO GET CAR TO SIDE OF RODE. WRENCH LIGHT ON. TURN CAR OFF AND ON. WRENCH LIGHT GONE AND CAR DRIVES FINE. TOOK CAR TO MY MECHANIC THAT SAME DAY AND NOTHING "REGISTERED" ON THE CAR'S COMPUTER SO NO PROBLEM IDENTIFIED, ALTHOUGH I WAS TOLD IT "MIGHT" BE THE "THROTTLE BODY," AS HE'D JUST REPLACED ONE ON ANOTHER FORD. AS A "SAFETY PRECAUTION" I WAS TOLD THAT I COULD PUT THE CAR IN NEUTRAL AND TURN IT ON/OFF TO GET IT GOING IF IT SHOULD HAPPEN ON THE HIGHWAY. CALLED THE FORD SERVICE PEOPLE AND TOLD THEM EXACTLY WHAT HAPPENED - THEY ALSO TOLD ME THAT THEY CAN NOT FIX ANYTHING IF NOTHING REGISTERED ON THE CAR'S COMPUTER., I WOULD HAVE TO WAIT UNTIL IT HAPPENED AGAIN. TWO-THREE WEEKS GO BY - CAR DRIVING OK (WHEN GOING TO WORK I MAKE SURE TO DRIVE IN RIGHT LANE "JUST IN CASE" AND I NO LONGER CAN DRIVE ON HIGHWAY WITH MY CHILD IN CAR). THEN, IT HAPPENS: WHILE DRIVING AT APPROXIMATELY 40 MPH THE CAR LOSES POWER AGAIN. I GET OFF THE ROAD. ENGINE LIGHT AND WRENCH LIGHT ARE ON. CAR TOWED TO DEALER. THERE IS AN ISSUE WITH THE THROTTLE BODY. I AM DRIVING A RENTAL. *TR

Engine
Filed Aug 7, 201340,000 milesCO

WHEN TRYING TO ACCELERATE INTO TRAFFIC, THE ENGINE DROPPED TO IDLE AND THE GAS PEDAL HAD NO AFFECT. TEMPORARY SOLUTION WAS TO PULL OVER, TURN ENGINE OFF, RESTART (WHICH REQUIRED EXCESSIVE CRANKING) WHICH SEEMED TO RESOLVE THE ISSUE. THROTTLE WORKS AGAIN. THIS ISSUE HAS NOW HAPPENED 3 ADDITIONAL TIMES AND WE HAVE PARKED THE CAR AS IT IS UNSAFE AND UNRELIABLE. FORD DEALER HAS NO CLUE ABOUT THE ISSUE AND CAN'T SCHEDULE GETTING IT INTO THE SHOP FOR AT LEAST 2 WEEKS. *TR

Vehicle Speed Control
Filed Aug 6, 201340,329 milesNJ

I WAS DRIVING IN THE FAR LEFT HAND LANE ON A HIGHWAY AT ABOUT 65 MPH WHEN ALL OF A SUDDEN MY VEHICLE LOST POWER AND WOULD NOT ACCELERATE WHEN I PUSHED THE ACCELERATOR PEDAL. I IMMEDIATELY PUT ON MY FLASHERS AND BEGAN MOVING OVER ONE LANE AT A TIME UNTIL FINALLY REACHING THE SHOULDER OF THE ROAD. WHILE DOING SO, WHEN THE VEHICLE SPEED WAS DOWN TO ABOUT 20 MPH, IT STARTED SHAKING (LIKE A JERKING BACK AND FORTH MOTION). AFTER LETTING THE CAR REST FOR ABOUT 10 MINUTES I TRIED TO START IT UP. THE VEHICLE STARTED, BUT THE CHECK ENGINE INDICATOR LIGHT WAS ILLUMINATED. I FOLLOWED THE DIRECTIONS IN THE VEHICLES MANUAL AND DROVE SLOWLY TO MY MECHANIC, NOT ACCELERATING OR DECELERATING ABRUPTLY. THE INITIAL DIAGNOSTIC TEST INDICATED THAT THE MASS AIR FLOW SENSOR NEEDED TO BE CLEANED AND THIS WAS PERFORMED. THE VEHICLE SEEMED TO BE RUNNING NORMALLY FOR ABOUT ONE WEEK, BOTH ON HIGHWAY AND LOCAL CITY ROADS. ONE WEEK LATER, DRIVING ABOUT 20 MPH ON A LOCAL STREET, THE SAME THING HAPPENED. I BROUGHT THE VEHICLE BACK TO MY MECHANIC WHO AFTER DOING THE DIAGNOSTICS TOLD ME THAT THE THROTTLE BODY NEEDED TO BE REPLACED. APPARENTLY THE MECHANIC FOLLOWED THE BULLETINS WHICH WERE ISSUED BY THE VEHICLE MANUFACTURER, WHICH BY VIRTUE OF ISSUING THESE BULLETINS KNEW OF THE POTENTIAL PROBLEM. I BELIEVE THAT THIS ISSUE IS A MAJOR SAFETY CONCERN. I WAS LUCKY, I WAS ABLE TO MOVE MY VEHICLE TO THE SHOULDER OF THE HIGHWAY BECAUSE AT THE TIME THERE WAS NOT MUCH TRAFFIC. DEFINITELY, IF I WAS DRIVING AT 65MPH, AND

Engine
Filed Aug 6, 201378,000 milesOH

WHILE DRIVING MY FAMILY IN OUR 2011 FORD ESCAPE AT 65MPH ON AN INTERSTATE - I SUDDENLY EXPERIENCED A TOTAL LOSS OF POWER. THE ENGINE DID NOT QUIT - BUT RATHER DECELERATED RAPIDLY TO IDLE SPEED. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE HIGHWAY AND ATTEMPTED TO REV THE ENGINE AND SHIFT THE TRANSMISSION INTO PARK, AND THEN BACK INTO DRIVE - WITH NO RESULT. I TURNED THE VEHICLE OFF AND WAITED 1 MINUTE, TO SEE IF IT COULD POSSIBLY BE A COMPUTER PROBLEM. I STARTED THE CAR, REVVED THE ENGINE, SHIFTED INTO DRIVE AND PROCEEDED AT NORMAL SPEED. THE FOLLOWING DAY THIS SAME THING HAPPENED TO MY WIFE ON ANOTHER HIGHWAY. I CALLED A FORD DEALER AND A TRUSTWORTHY REPAIR SHOP - AND THEY BOTH POINTED TO THE THROTTLE BODY ASSEMBLY IN THE FUEL SYSTEM - WHICH SEEMS TO BE A COMMON PROBLEM. I HAD A NEW THROTTLE BODY INSTALLED AFTER A FORD DEALER HOOKED UP DIAGNOSTIC EQUIPMENT AND VERIFIED THE ISSUE. REPAIR COST WAS $513.68 PARTS AND LABOR. I FEEL THAT THIS IS A VERY DANGEROUS CONDITION - AND A RECALL OF THE VEHICLES EQUIPPED WITH THIS PART, SHOULD BE HAPPEN IMMEDIATELY. I HAVE READ MANY OTHER ACCOUNTS ON THE INTERNET OF THIS EXACT CONDITION. IT IS JUST A MATER OF TIME BEFORE A FAILURE LIKE THIS WILL OCCUR - AND A FOLLOWING VEHICLE - PERHAPS A SEMI-TRUCK WILL NOT BE ABLE TO STOP IN TIME CAUSING A VERY SERIOUS INJURY OR FATALITY. LUCKILY MY WIFE AND I WERE IN LIGHT TRAFFIC ON THE FREEWAY. *TR

Vehicle Speed Control
Filed Aug 6, 201341,000 milesMO

I WAS MAKING A RIGHT HAND TURN. THEN AS I CAME OUT OF THE TURN THE CAR STALLED I COULD NOT GO. I PRESSED ON THE GAS BUT NOTHING HAPPENED. I TURNED THE CAR OFF AND RESTARTED IT. IT WORKED FINE UNTIL I WENT AROUND ANOTHER RIGHT TURN, AND IT DID THE SAME THING THAT'S WHEN I TOOK IT TO THE FORD DEALERSHIP. *TR

Fuel/Propulsion System
Filed Aug 6, 201344,800 milesTX

I WAS DRIVING MY 2011 FORD ESCAPE LATE AT NIGHT, WHEN I COMPLETELY LOST POWER ON MY VEHICLE. I WAS ABLE TO SAFELY PULL OFF TO THE SIDE OF THE ROAD. AS I BROUGHT THE CAR TO A STOP (BRAKING), THE CAR JERKED FORWARD BEFORE STOPPING. I SHUT OFF THE CAR, AND SAT FOR A FEW MOMENTS, WONDERING WHAT TO DO. THE DASH SHOWED A WRENCH SYMBOL, SO I CHECKED THE MANUAL TO SEE WHAT IT MEANT. IT SAID SOMETHING ABOUT A FAULT AND THE POWERTRAIN. I CHECKED TO SEE IF THE CAR WOULD RESTART AND IT DID. I CONTINUED TO DRIVE, AND APPROXIMATELY 10-15 MINUTES LATER IT DID IT AGAIN. THIS TIME AT A SPEED OF OVER 60MPH. I MADE IT TO MY DESTINATION AND CALLED MY HUSBAND. HE CHECKED THE INTERNET TO SEE IF ANYONE ELSE HAD THIS PROBLEM AND WAS SHOCKED TO SEE ALL THE COMPLAINTS ABOUT THIS. THANKFULLY, HE READ THAT IF I STAYED UNDER 60 MPH AND DIDN'T DRIVE TOO LONG IT SHOULDN'T HAPPEN AGAIN. I TOOK THE BACK WAY HOME AND ALTHOUGH IT WAS MUCH LONGER I MADE IT WITHOUT A FURTHER PROBLEM. WHY IS THIS PROBLEM PART(THROTTLE VALVE) NOT RECALLED. AND MOST IMPORTANTLY, AND FOR SAFETY REASONS WHY AREN'T THE OWNERS OF THESE 2011 ESCAPE'S MADE IMMEDIATELY AWARE OF THIS HAZARD. THIS WAS THE CLOSEST I CAME TO A FATAL ACCIDENT AND NOT NECESSARILY MY OWN. *TR

Fuel/Propulsion System
Filed Aug 5, 201346,055 milesIN

WHILE DRIVING AT SPEEDS FROM 50 - 65 MPH, MY ESCAPE WILL SUDDENLY LOSE POWER. THE ENGINE REMAINS RUNNING, BUT THE ACCELERATOR PEDAL HAS NO EFFECT. THE VEHICLE WILL CONTINUE TO MOVE VERY SLOWLY AFTER MOVING TO THE SHOULDER OF THE ROAD. THE "WRENCH" LIGHT IS INDICATED ON THE DASH. AFTER COMING TO A STOP, TURNING THE ENGINE OFF AND RESTARTING, THE PROBLEM IS TEMPORARILY RESOLVED. AFTER SOME RESEARCH ON THE NHTSA SITE, THIS SAME PROBLEM OCCURS IN THE ESCAPE AND FORD FUSION. FORD IS COMPLETELY AWARE OF THE PROBLEM, BUT HAS NOT ISSUED A RECALL. THE PROBLEM IS THE THROTTLE CONTROL BODY. A LOCAL FORD DEALER OFFERED TO REPLACE THE PART FOR APPROXIMATELY $600. I PURCHASED THE PART FOR $350 AND WILL REPLACE MYSELF AS IT IS A SIMPLE 10 MINUTE JOB. THIS IS A VERY DANGEROUS DEFECT AND I WISH THAT FORD WOULD TAKE THIS SERIOUSLY. *TR

Power Train
Filed Aug 5, 201357,700 milesTX

THROTTLE BODY STOPS TO ONLY IDLE UPON ACCELERATING OR USE OF THROTTLE FROM STOP. SOMETIMES IT WILL ALLOW TO ACCELERATE UP TO 30 TO 40 MPH BEFORE IT QUITS WORKING UPON THROTTLE INPUT FROM DRIVER. SO, IT WILL ONLY IDLE AFTER ACCELERATING HALF OR PART WAY THROUGH AN INTERSECTION AND YOU ARE AT THE MERCY OF INCLINE OR DECLINE OF ROAD TO HOPEFULLY COAST TO SAFETY. IT HAS DONE THIS WHILE TURNING LEFT WHILE HAVING TO YIELD TO ONCOMING TRAFFIC. IT CAUSED ONCOMING TRAFFIC TO HAVE TO STOP WHILE I GOT STRANDED IN MIDDLE OF TURN. SAFETY ISSUE FOR SURE. *TR

Fuel/Propulsion System
Filed Aug 5, 201333,275 milesFL

THE CAR IS RUNNING THEN THE ACCELERATOR STOPS WORKING. *TR

Vehicle Speed Control
Filed Aug 4, 201353,530 milesNC

WHILE ACCELERATING FROM A STOPPED POSITION THE GAS PEDAL STOPPED WORKING AND THE CAR CAME TO AN IDLE SPEED IN TRAFFIC. I EXITED HIGHWAY AND IDLED ONTO THE RAMP TO THE NEAREST PARKING LOT. AFTER TURNING THE CAR OFF FOR A WHILE AND TRIED TO RESTART WITH HESITATION AND WAS ABLE TO DRIVE HOME AND TO THE NEAREST FORD DEALERSHIP THE NEXT DAY.(CROSSROADS FORD- INDIAN TRAIL, NC) THE SERVICE DEPARTMENT CLEANED THE INJECTORS AND FUEL THROTTLE BODY ALONG WITH A OIL CHANGE AND TRANSMISSION FLUSH.($300) THE CAR STILL HAD A IDLING ISSUE BUT I THOUGHT IT WAS JUST LEFT OVER RESIDUE CLEANING ITSELF OUT.( I HAVE COMPLAINED OF SHIFTING PROBLEMS/ACCELERATION PROBLEMS WITH CAR SINCE PURCHASE IN 2011. I HAVE TAKEN IT INTO KEITH HAWTHORNE FORD OF BELMONT (WHERE PURCHASED) SEVERAL TIMES WITH THIS COMPLAINT. NOTHING COULD EVER BE FOUND.) THE SECOND INCIDENT DATE IS 8-2-13. I WAS ON HWY 74 IN INDIAN TRAIL AND HAD PULLED OUT AHEAD OF TRAFFIC LEAVING A STOP LIGHT WITH PLENTY OF TIME TO ACCELERATE TO SPEED AND THE GAS PEDAL STOPPED WORKING AGAIN. I PUT MY FLASHERS ON AND IDLED TO THE NEXT PARKING LOT ON THE RIGHT WHICH WAS A FOOD LION SHOPPING CENTER. I WAS ALMOST REAR-ENDED BY A RED & WHITE TRACTOR TRAILER BECAUSE HE COULDN'T SLOW DOWN IN TIME, IT JUST WAS ABLE TO GET IN THE LEFT LANE BEFORE HITTING ME. SEVERAL CARS WERE BACKED UP AND SLAMMING ON BRAKES TO KEEP FROM HITTING ME. THERE WAS NO SAFE PLACE TO PULL OVER SO I HAD TO IDLE TO THE PARKING LOT. I TURNED THE CAR OFF AS IN THE EARLIER INCIDENT AND G

Power Train
Filed Aug 4, 201339,503 milesFL

I WAS DRIVING MY 2011 FORD ESCAPE ON A CROWDED I-4 AROUND ORLANDO FLORIDA WHEN I COMPLETELY LOST POWER ON MY VEHICLE. I WAS ABLE TO SAFELY PULL OFF TO THE SIDE OF THE ROAD. AS I BROUGHT THE CAR TO A STOP (BRAKING), THE CAR JERKED FORWARD BEFORE STOPPING. I SHUT OFF THE CAR, AND SAT FOR A FEW MOMENTS, WONDERING WHAT TO DO. THE DASH SHOWED A WRENCH SYMBOL, SO I CHECKED THE MANUAL TO SEE WHAT IT MEANT. IT SAID SOMETHING ABOUT A FAULT AND THE POWERTRAIN. I CHECKED TO SEE IF THE CAR WOULD RESTART AND IT DID. I CONTINUED TO DRIVE, AND APPROXIMATELY 10-15 MINUTES LATER IT DID IT AGAIN. THIS TIME THE CHECK ENGINE LIGHT CAME ON AS WELL. I MADE IT TO MY DESTINATION AND CALLED MY HUSBAND. HE CHECKED THE INTERNET TO SEE IF ANYONE ELSE HAD THIS PROBLEM AND WAS SHOCKED TO SEE ALL THE COMPLAINTS ABOUT THIS. THANKFULLY, HE READ THAT IF I STAYED UNDER 60 MPH AND DIDN'T DRIVE TOO LONG IT SHOULDN'T HAPPEN AGAIN. I TOOK THE BACK WAY HOME AND ALTHOUGH IT WAS MUCH LONGER I MADE IT WITHOUT A FURTHER PROBLEM. WHY IS THIS PROBLEM PART(THROTTLE VALVE) NOT RECALLED. AND MOST IMPORTANTLY, AND FOR SAFETY REASONS WHY AREN'T THE OWNERS OF THESE 2011 ESCAPE'S MADE IMMEDIATELY AWARE OF THIS HAZARD. THIS WAS THE CLOSEST I CAME TO A FATAL ACCIDENT AND NOT NECESSARILY MY OWN. *TR

Power Train
Filed Aug 3, 2013421,005 milesGA

WHILE DRIVING MY 2011 FORD ESCAPE TO WORK WHEN ALL OF THE SUDDEN IT LOST POWER. MY FIRST THOUGHT WAS THAT THE ENGINE HAD DIED, BUT WHEN I LOOKED DOWN I SAW THAT IT WAS STILL BOUNCING BETWEEN 500 AND 1000 RPM. I ALSO NOTICED THAT THE RED WRENCH LIGHT HAD COME ON. I WAS ABLE TO GET THE CAR PULLED OVER INTO A PARKING LOT. I WAS NOT SURE WHAT WAS GOING ON SO I SHUT THE CAR OFF. A MINUTE OR TWO LATER I STARTED THE CAR AND IT STARTED RIGHT UP. I THEN CONTINUED ON TO WORK BUT AFTER EXCITING THE FREEWAY I STOPPED AT A RED LIGHT WHEN I WENT TO ACCELERATE FROM THE LIGHT THE CAR DID THE SAME THING. I WAS ABLE TO PULL OVER AND DID THE SAME AS BEFORE. I MADE IT TO WORK WITH NO FURTHER ISSUES THIS TIME THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. THAT AFTERNOON I TOOK THE CAR TO THE DEALERSHIP TO HAVE IT LOOKED AT AND THEY ASKED ME TO BRING IT BY THE NEXT MORNING. I DROVE THE CAR HOME FROM THERE WITH NO INCIDENT. THE NEXT MORNING I TOOK THE ESCAPE BACK TO THE DEALERSHIP AFTER WAITING FOR ABOUT THREE HOURS THE TOLD ME THAT THERE WAS A PROBLEM WITH THE THROTTLE BODY. I PROCEEDED TO DRIVE THE CAR HOME AND I ENDED UP HAVING THE SAME ISSUE WITH THE CARE GOING INTO WHAT I GUESS THE CALL SAFE MODE. I WAS AS BEFORE ABLE TO SHUT THE CAR DOWN AND START IT BACK UP AGAIN. THIS HAPPEN GOING ACROSS A TWO LANE BRIDGE IN TRAFFIC LUCKILY THE CAR BEHIND ME WAS FAR ENOUGH BEHIND ME THAT THE DID NOT RUN INTO ME BUT CAME REAL CLOSE. *TR

Engine
Filed Aug 3, 201339,000 milesIL

WHETHER I DRIVING IN DOWNTOWN TRAFFIC OR HIGHWAY MY FORD ESCAPE WOULD START HESITATION. COULD NOT GET A CHARGE FROM TO DRIVE SUV. OR MY ESCAPE WOULD POWER AND THE ENGINE WOULD DIE WHILE DRIVING OR WHEN I WAS PULLING OUT FROM INTERSECTION. I TOOK FORD ESCAPE TO A FORD DEALERSHIP THEY DID WHATEVER TEST AND TOLD ME THEY WOULD HAVE TO ORDER PART. TWO WEEKS OF WAITING FOR PART TO ARRIVE AND STILL NO PART DEALERSHIP TOLD ME PART WAS ON A STATE ORDER BECAUSE I WAS IN FLORIDA WHEN THIS HAPPENED AND I WAS FROM ILLINOIS WITH MY TRIP ENDING AND NEEDED TO GET HOME. I FELT DEALERSHIP WAS GIVING ME RUN AROUND SO I CALLED MAIN HEADQUARTERS IN DETROIT, MICHIGAN AND WAS TOLD THE THROTTLE BODY WAS ON BACK ORDER BECAUSE FORD WAS HAVING PROBLEMS FIGURING OUT PROBLEM AND THEREFORE COULD NOT SEND PART BECAUSE THEY DIDN'T HAVE A CORRECTED THROTTLE BODY PART TO SEND. I ASKED IF FORD WAS DOING A RECALL ON ESCAPE AND WAS TOLD NOT AT THIS TIME. I RECEIVED A CALLED FROM FORD MOTOR CO. ABOUT 2 DAYS LATER TELLING ME THE PART WOULD BE SENT TO DEALERSHIP BY WEDNESDAY OF FOLLOWING WEEK AND THAT A CALL WAS ALSO PLACED TO DEALERSHIP TO INFORM THEM THE PART WAS FOR MY ESCAPE NOT THE TWO FORD ESCAPES WITH SAME PROBLEM THAT WERE AHEAD OF MINE. BY THE FOLLOWING WEEK ON WEDNESDAY MY FORD ESCAPE WAS REPAIRED AND I WAS ABLE TO DRIVE HOME BACK TO ILLINOIS. TO THIS DAY I AM NOT SURE IF I HAVE A REPLACEMENT PART THAT HAS FIXED THE PROBLEM OR IF FORD MOTOR CO. SENT ME THE SAME PART THAT WILL AGAIN BREAK DOWN ON ME. I HAV

Engine
Filed Aug 3, 201341,000 milesPA

MY WIFE WAS DRIVING APPROXIMATELY 50 MPH WHEN GAS PEDAL ON 2011 FORD ESCAPE V6 BECAME UNRESPONSIVE. GOT VEHICLE TO SHOULDER AFTER ALMOST CRASHING IN TRAFFIC. RED WRENCH LIGHT ON DASHBOARD WAS ON. TURNED VEHICLE OFF THEN RESTARTED AND APPEARED TO BE OK. DROVE HOME APPROX. 10 MILES. TOOK TO DEALER WHO CHECKED CODES AND FOUND NOTHING WRONG. TOLD US THE ONLY WAY TO GET THE CODE WAS TO HAVE IT TOWED IN WITHOUT A RESTART BECAUSE COMPUTER DOES NOT STORE WRENCH LIGHT INDICATOR CODES. RESTARTING CLEARS THE CODE. LOCAL FORD DEALER WAS NOT HELPFUL. INVESTIGATED THIS PROBLEM AND FOUND THAT WAS MOST LIKELY A THROTTLE BODY PROBLEM. THERE ARE MANY OWNERS WITH THE SAME ISSUE. IT IS ON THE SHORT LIST FOR A RECALL. PURCHASED AN OBD II SENSOR AND PLUGGED IN WHILE DRIVING TO GET THE CODE. PROBLEM HAPPENED AGAIN WITH A FAULT CODE OF P2111 - THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN. *TR

Electrical System
Filed Aug 3, 201348,500 milesNJ

WAS DRIVING ON HIGHWAY AT 55 MPH, THE WRENCH LIGHT CAME ON DASHBOARD AND THE CAR STARTED DECELERATING. WOULD NOT ACCELERATE, HAD TO PULL OVER, TURN CAR OFF, THEN BACK ON, IN ORDER FOR CAR TO ACCELERATE AGAIN. SECOND INCIDENT SEEMED LIKE CAR'S POWER COMPLETELY SHUT OFF AND WOULD NOT COME BACK ON AGAIN AFTER A ROUGH IDLING STOP. *TR

Fuel/Propulsion System
Filed Aug 2, 201357,500 milesOH

THE VEHICLE WAS ON THE HIGHWAY AND LOST POWER, THIS WAS THE SECOND TIME THAT THIS HAD HAPPENED IN TWO WEEKS. THE DEALER WAS NOT ABLE TO DETERMINE THE PROBLEM THE FIRST GO AROUND. VEHICLE WOULD START BUT HAD NO POWER, ENGINE LIGHT AND SERVICE WRENCH, HAD VEHICLE TOWED TO DEALERSHIP. THEY DETERMINED IT TO BE A BAD THROTTLE BODY, WHICH WAS NOT COVERED UNDER MY WARRANTY. *TR

Fuel/Propulsion System
Filed Aug 2, 201338,000 milesTX

DRIVING APPROXIMATELY 40-45 MPH WHEN ENGINE JERKED AND SHUT DOWN. LOST SPEED AND NOTICED THE NOW NO SPEED / IDLING ENGINE RUNNING VERY ROUGH. THE WRENCH SYMBOL APPEARED ON INSTRUMENT CLUSTER INDICATING THROTTLE/POWERTRAIN ISSUE. RESTARTED CAR AND DROVE APPROXIMATELY 2 BLOCKS WHEN THE ENGINE SHUT DOWN AGAIN, THIS TIME THE CHECK ENGINE LIGHT APPEARED AS WELL AS THE WRENCH SYMBOL. LUCKILY WE WERE ABLE TO LIMP HOME SEVERAL BLOCKS. IMMEDIATELY BEGAN A SEARCH THE INTERNET FOR SIMILAR ISSUES AND DISCOVERED THAT MANY PEOPLE HAD EXPERIENCED THE SAME ISSUE WITH THEIR ESCAPE MODELS. TOOK IT TO THE MECHANIC WHO DID A COMPUTER CHECK AND INDICATED P-2011 AND P-2012 CODES. ALSO NOTED IN MY SEARCH WHERE MANY FOLKS THINK A RECALL IS IN ORDER........I COMPLETELY AGREE. THE PART IS FAULTY AND WILL CAUSE AN ACCIDENT IN THE FUTURE IF IT IS IGNORED. WAS ABLE TO GET THE VEHICLE TO THE DEALERSHIP FOR REPAIRS. THE MECHANIC AT THE DEALERSHIP TOLD ME THEY HAD AT LEAST TWO OCCURRENCES A WEEK WITH THE ESCAPES, FUSION, AND SIMILAR CARS THAT USED THE THROTTLE PART. THE INTERNET SEARCH REVEALED THE MAGNITUDE OF THE PROBLEM INDICATING A MAJOR PROBLEM WITH THE THROTTLE PART. RECALL? YOU BET BEFORE SOMEONE GET HURT.. *TR

Power Train
Filed Aug 1, 201345,200 milesSC

WHILE DRIVING ON THE INTERSTATE ON AFTERNOON 31JUL13, TRAVELING APPROXIMATELY 60 MPH WITH FOOT ON THE ACCELERATOR WHEN THE CAR BEGAN TO COMPLETELY DECELERATE. RPM WENT TO ZERO AND WITH FOOT ON THE GAS PEDAL NO ACCELERATION WAS POSSIBLE. WAS ABLE TO GET TO THE SIDE OF THE ROAD WITH EMERGENCY BLINKER LIGHTS ON. TURNED CAR OFF. WHEN RESTARTING CAR, CAR HAD ISSUES RESTARTING. DROVE FOR ANOTHER 7 MILES WITH NO WARNING LIGHT OR ISSUE. THE NEXT MORNING, 1AUG13, WHILE TRAVELING ON INTERSTATE AT ABOUT 60MPH AGAIN, AFTER ABOUT 20 MIN OF INTERSTATE DRIVING THE EXACT SAME THING HAPPENED AGAIN. WAS ABLE TO THEN DRIVE SLOWLY TO THE DEALERSHIP. DEALERSHIP INDICATED IT WAS A FAULTY THROTTLE VALVE THAT HAS BEEN VERY COMMON WITH THESE MODELS. *TR

Vehicle Speed Control
Filed Aug 1, 201353,000 milesPA

I WAS DRIVING WITH MY TWO KIDS IN TRAFFIC ON 95 WHEN MY TRUCK JUST SEEMED TO STOP WORKING. IT DID NOT STALL, THE ENGINE WAS STILL WORKING, I COULD STEER BUT COULD NOT ACCELERATE . I QUICKLY HAD TO GET OVER FOUR LANES TO THE SHOULDER . WHEN I DID, I TURNED THE CAR OFF AND WAITED A COUPLE MINUTES. I TURNED THE CAR BACK ON AND IT WAS A HARD START, ALMOST AS IF IT WERE GOING TO NOT START. TO GET .I CALLED MY FORD DEALERSHIP AND EXPLAINED AS BEST AS I COULD TO THE SERVICE DEPARTMENT~ WHO IN TURN ,OVER THE PHONE DIAGNOSED THE PROBLEM AS ELECTRICAL AND INFORMED ME MY WARRANTY WOULDN'T COVER IT, I SHOULD TAKE IT TO MY MECHANIC. I DROPPED MY TRUCK OFF AND HE TRIED TO FIX WHATEVER MAY HAVE CAUSED THE PROBLEM, COSTING US $500. MY HUSBAND PICKED IT UP AND WE TOOK IT OUT THAT NIGHT ~ IT HAPPENED FIVE MORE TIMES . THIS WAS SATURDAY NIGHT, MONDAY I TRIED TO CALL FORD AND TELL THEM WHAT HAPPENED. I WAS ON THE PHONE OFF AND ON FOR ABOUT 3-4 HOURS TRYING TO HAVE THIS HANDLED. FINALLY, I WAS TOLD BY MY MECHANIC~NOT THE DEALERSHIP~ ABOUT THIS BEING SOMETHING I COULD LOOK UP, THAT OTHER OWNERS HAD THIS SAME EXACT ISSUE. FORD TOLD ME TO BRING IT IN ON WED, I HAD TO CALL FORD CORPORATE TO FIND OUT IF I WAS ENTITLED TO A RENTAL AND DID I HAVE TO PAY A $100 DEDUCTIBLE. IT WAS LIKE PULLING TEETH TO HAVE THIS HANDLED. ON WED WHEN I WAS SUPPOSED TO DROP IT OFF, AFTER MORE DISCONNECTED PHONE CALLS AND VOICEMAILS~ I ASKED TO SPEAK WITH A DIRECTOR OR MANAGER. IN MIND EXPERIENCE HE WAS TREATING ME AS IF I W

Power Train
Filed Aug 1, 201347,480 milesIN

I WAS DRIVING ON THE HIGHWAY GOING ABOUT 55 MPH. THE VEHICLE BEGAN TO LUNGE FORWARD AND THEN STOPPED RUNNING. I WAS ABLE TO GET OFF OF THE HIGHWAY, BUT IT WAS DARK. I LET THE CAR SIT FOR A MOMENT. IT THEN STARTED UP AND I WENT BACK ON THE ROAD. IT THEN BEGAN TO LUNGE AND STOPPED AGAIN. THE WRENCH LIGHT SHOWED ON THE INSTRUMENT PANEL BOTH TIMES. BY THE MANUAL, IT SHOWED A THROTTLE BODY ISSUE. THE CAR WAS TOWED TO THE FORD DEALERSHIP. THEY SAID THAT THE THROTTLE BODY WAS FAULTY, BUT THAT DUE TO THE MILEAGE, IT WAS NOT UNDER WARRANTY. I PAID $426.00 TO GET IT FIXED. WHEN I PICKED THE VEHICLE UP I ASKED THEM IF THIS WAS A RECALL AS I SAW COMPLAINTS ON THE INTERNET. THE TECHNICIAN SAID NOT YET, BUT TO KEEP MY PAPERWORK AS IT PROBABLY WOULD BE A RECALL AT SOME POINT. *TR

Engine
Filed Jul 31, 201354,000 milesMD

ENGINE CUT OUT WHILE DRIVING AT ABOUT 55MPH AND 'CHECK ENGINE' LIGHT LIT UP ON THE DASHBOARD. I PULLED OVER TO SIDE OF ROAD AND WAITED ABOUT TEN MINUTES BEFORE RE-STARTING VEHICLE. THE VEHICLE STARTED OK BUT 'CHECK ENGINE' LIGHT STAYED ON. I TOOK IT TO SERVICE STATION AND THEY RAN DIAGNOSTIC AND GOT CODE P2111 - THROTTLE ACTUATOR STUCK OPEN. I MADE REPAIR APPOINTMENT AT FORD DEALER FOR NEXT DAY. WHILE DRIVING HOME FROM WORK THE ENGINE STALLED AT A TRAFFIC LIGHT BUT RE-STARTED OK. *TR

Electrical System
Filed Jul 31, 201344,000 milesMI

WE HAD OUR 2011 ESCAPE IN THE DEALERSHIP 2 TIMES DUE TO IT COMPLETELY SHUTTING DOWN WHILE DRIVING BEFORE THEY COULD FIGURE OUT THAT IS WAS A FAILED THROTTLE BODY (ELECTRICAL ISSUE). THEY TOLD US IT WAS "BAD GAS" EVERY OTHER TIME. WE HAD OUR INFANT IN THE VEHICLE WHEN IT SHUT DOWN ON THE FREEWAY AND SCARED THE CRAP OUT OF US. THANKFULLY WE WERE ABLE TO GET AWAY FROM OTHER VEHICLES AND MAKE AN EMERGENCY EXIT FROM THE FREEWAY ONTO THE SHOULDER UNTIL THE VEHICLE CAME TO A STOP. ITS EXTREMELY DANGEROUS AND FORD NEEDS TO ADDRESS THIS AND CREATE A RECALL. I HAVE DONE RESEARCH TO FIND SO MANY OTHERS WITH THE SAME EXACT ISSUE. OUR VEHICLE IS IN THE SHOP AS WE SPEAK TO THE TUNE OF A $500 FIX AND I JUST GOT OFF THE LINE WITH FORD CUSTOMER SERVICE TO DEMAND A REIMBURSEMENT. I AM WAITING TO HEAR BACK FROM THEM TO SEE IF THEY WILL WORK WITH US ON THE COST. OUR VEHICLE ONLY HAS 44K MILES ON IT AND WE HAD IT SERVICED BEFORE THE WARRANTY EXPIRED AND WERE TOLD EVERYTHING WAS FINE. WE ALSO HAD IT IN FOR SERVICE OTHER TIMES FOR THIS ISSUE. *TR

Power Train
Filed Jul 31, 201365,000 milesTX

DRIVING ON MAJOR INTERSTATE IN DOWNTOWN HOUSTON AT RUSH HOUR DOING 65 MILE AN HOUR WHEN CAR SUDDENLY STALLED CAUSING ME TO COME TO ALMOST A COMPLETE CRAWL AND I KEPT SEEING A FLASHING WRENCH IN MY DASH AREA AS THE CAR TUGGED ROUGHLY WHEN I ATTEMPTED TO ACCELERATE. MY CAR WAS ALMOST HIT BY SEVERAL CARS AS OTHERS SLAMMED ON BRAKES BEHIND. I WAS IN THE MIDDLE OF A 5 LANE HIGHWAY AND I HAD TO CROSS TWO LANES DOING 10 MILES PER HOUR TO GET OVER TO THE RIGHT. I WAS A VERY SCARY ORDEAL, I WAS SHOOK UP AND DISORIENTED BY THE ORDEAL. I TURNED THE CAR OFF AND SAT ON THE MEDIAN FOR 10 MINS AND STARTED THE CAR BACK UP AND THE FLASHING WRENCH WAS GONE. I CALLED FORD ABOUT A SIMILAR INCIDENT THAT I HAD LAST FALL OF 2012 AND THEY ASSURED ME THAT THERE WERE NO ISSUES REPORTED LIKE THIS FOR THE VEHICLE. PLEASE RESEARCH THE FACT THAT MY VIN IS STATED AS INVALID. MY VIN IS [XXX]. I GAVE THIS # TO THE FORD COMPANY WHEN I CALLED LAST YEAR AND NOW IT'S SHOWING AS INVALID?? THE BIGGER ISSUE IS THAT I FEEL THAT MY CAR IS UNSAFE AFTER THIS HAPPENING AGAIN TODAY AND KNOWING THAT I NEARLY CAUSED SEVERAL ACCIDENTS ON THE INTERSTATE AND PUT MY OWN LIFE IN DANGER IS CAUSING ME TO REACH OUT SEE WHAT ACTIONS I CAN TAKE AGAINST FORD TO FIX THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Jul 30, 201374,000 milesTN

I WAS DRIVING AT A SPEED OF 45 MPG AND MY ESCAPE SOUNDED LIKE IT WENT INTO NEUTRAL, I TRIED TO GIVE IT GAS AND IT WOULDN'T MOVE, I PULLED OVER AND IT WAS JUST RUNNING BUT STILL WOULD NOT MOVE, THE WRENCH CAME UP ON THE DASH LIGHTS SO I LOOKED IN THE OWNERS MANUAL AND IT SAID IT WAS THROTTLE CONTROL/POWERTRAIN , I HAD TO GET IT TOWED TO MY DEALERSHIP. *TR

Power Train
Filed Jul 30, 201336,500 milesOH

RECEIVING A P2111 CODE ON DIAGNOSTICS. NEEDS NEW THROTTLE BODY. ON NATIONAL BACKORDER. I AM OUT A VEHICLE UNTIL THIS IS REPAIRED, AND CANNOT AFFORD A RENTAL, OR A NEW ONE. IT IS MY UNDERSTANDING THAT THIS IS A COMMON PROBLEM ON THESE VEHICLES, THAT FORD HAS KNOWN ABOUT. THEY NEED TO ISSUE A RECALL. *TR

Power Train
Filed Jul 30, 201323,179 milesWA

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE BEING TOWED BY A RECREATIONAL VEHICLE, SMOKE EMITTED FROM THE VEHICLE AND THERE WAS A VISIBLE TRANSMISSION LEAK. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION HAD SEIZED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 23,179. UPDATED 08/20/13*LJ

Engine
Filed Jul 29, 20133,500 milesMD

I WAS ABOUT TWO BLOCKS FROM HOME, DRIVING THE SUV AND SLOWED DOWN TO TURN THE CORNER, WHEN I TRIED TO HIT THE GAS TO ACCELERATE, THE CAR WOULDN'T ACCELERATE PAST 5MPH. A FEW LIGHTS CAME ON THE DASHBOARD AND I WAS ABLE TO DRIVE IT HOME. WHEN I RESTARTED IT, IT WORKED FINE. I HAD THE CAR TOWED TO THE DEALERSHIP, WHICH SAID THEY COULDN'T DUPLICATE THE PROBLEM. I HAD ONLY OWNED THE CAR FOR 6 MONTHS AT THE TIME. *TR

Engine
Filed Jul 29, 201313,000 milesMD

I WAS ABOUT TWO BLOCKS FROM HOME, DRIVING THE SUV AND SLOWED DOWN TO TURN THE CORNER, WHEN I TRIED TO HIT THE GAS TO ACCELERATE, THE CAR WOULDN'T ACCELERATE PAST 5MPH. THE WRENCH ICON CAME ON, AND THE RPM WOULDN'T GO PAST 1. WHEN I RESTARTED IT, IT WORKED FINE. I HAD THE CAR TOWED TO THE DEALERSHIP. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED. MY CAR IS ONLY 2 YEARS OLD. THE FIRST INCIDENT WAS WHEN IT WAS 6 MONTHS OLD. *TR

Power Train
Filed Jul 29, 201346,700 milesPA

I WAS TRAVELING 55 MPH DOWN THE HIGHWAY AND SUDDENLY, THE VEHICLE LOST POWER. I PUSHED ON THE GAS AND NOTHING. I COASTED TO THE SIDE OF THE ROAD AND NOTICED A YELLOW WRENCH. I LOOKED IT UP IN THE MANUAL AND IT STATED SOMETHING ABOUT A POWER TRAIN ERROR OR DEFECT AND TO CONTACT A FORD DEALERSHIP IMMEDIATELY. WELL, CONSIDERING I WAS OVER 60 MILES FROM HOME, I TURNED IF OFF, SAT FOR A FEW MINUTES, AND STARTED IT. NO WRENCH SO I BEGAN TO DRIVE. I DROVE ANOTHER 15 MILES OR SO AND THEN THE SAME THING HAPPENED. I WAS ABLE TO START IT UP AND GET IT GOING AGAIN BUT ONCE I PARKED IT, I HAD IT TOWED AND IT'S BEEN SITTING EVER SINCE. I CALLED FORD AND THE MECHANIC GAVE ME THE IMPRESSION IT WAS COVERED UNDER THE MANUFACTURERS WARRANTY AS LONG AS I'M UNDER 50,000 MILES BUT I'M STARTED TO READ OTHERWISE WHICH HAS ME CONCERNED. TO REITERATE WHAT OTHERS WERE SAYING, IF I WERE IN A BUSY HIGHWAY, THIS "ERROR" MAY HAVE BEEN FATAL. NO PROBLEMS OR ANYTHING PRIOR TO THESE OCCURRENCES SO THE MALFUNCTION COMES SUDDENLY AND WITHOUT WARNING. *TR

Engine
Filed Jul 29, 201335,000 milesPA

GOING DOWN ROAD, FIRST NO GAS PEDAL CONTROL , THEN STARTS TO MAKE ENGINE AND WHOLE VEHICLE PULSATE. STARTING TO GET WORSE AND DANGEROUS, ABOUT 3 TO4 TIMES A TRIP. DEALER HAS TOLD US THE PART IS ON BACKORDER ,MEANWHILE TRYING TO DEAL WITH IT. *TR

Engine
Filed Jul 28, 201342,000 milesTX

DRIVING AT FREEWAY SPEED WHEN ENGINE LOST ALL POWER. UNABLE TO ACCELERATE. ENGINE LIGHT AND WRENCH LIGHT CAME ON. WAS ABLE TO PULL TO THE SIDE OF THE ROAD. RESTARTED VEHICLE AND PROCEEDED BACK ON TO FREEWAY. INCIDENT REPEATED 5 TIMES IN 10 MILES OF DRIVING. FINALLY LOCATED A FORD DEALERSHIP. COMPUTER CODE INDICATED FAULTY THROTTLE BODY. UNABLE TO REPAIR SAME DAY BECAUSE DEALERSHIP DID NOT HAVE THE PART. CALLED 7 DIFFERENT DEALERSHIPS WITHIN A 200 MIL RADIUS AND ADVISED NO ONE HAD THE PART IN STOCK. APPEARS THIS IS A POPULAR PROBLEM. FINALLY FOUND THE PART THE FOLLOWING DAY AND DEALER INSTALLED. NO PROBLEMS SINCE. WAS FORCED TO DRIVE THE VEHICLE UNTIL THE PART ARRIVED AS I WAS OUT OF TOWN ON BUSINESS WHEN THIS OCCURRED. THE LOSS OF ACCELERATION RESULTED IN DANGEROUS SITUATIONS. I EXPERIENCED THIS NOT ONLY AT HIGHWAY SPEED BUT ALSO WHEN TRYING TO ENTER THE FREEWAY. I WAS ALMOST HIT TWICE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Escape → · Every Escape year → · How the figures are calculated →