Page 21 of 27 · complaints 1,001–1,050 of 1,319

2011 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Power Train
Filed Sep 6, 201349,500 milesIN

MY WIFE AND I WERE TRAVELLING ON AN INTERSTATE HIGHWAY APPROXIMATELY 3 HOURS FROM OUR HOME. WITH NO NOTICE, OUR VEHICLE LOST POWER AND A DASHBOARD LIGHT ILLUMINATED WHICH WAS THE POWERTRAIN FAULT DETECTION WARNING LIGHT. I PULLED THE VEHICLE OVER TO THE SIDE OF THE INTERSTATE AND TURNED THE ENGINE OFF. THE VEHICLE RE-STARTED WITH NO WARNING DETECTION LIGHT AND THE VEHICLE RUNNING PROPERLY. AFTER ABOUT 50 MILES OF ADDITIONAL DRIVING, THE VEHICLE REPEATED THE SAME ISSUE. AFTER PULLING THE VEHICLE OVER TO THE EMERGENCY LANE OF THE INTERSTATE AND SHUTTING THE ENGINE OFF, THE ENGINE RE-STARTED AGAIN WITH NO LIGHT ILLUMINATED EXCEPT A SERVICE ENGINE LIGHT. I DROVE IT TO THE NEAREST EXIT AND FORTUNATELY FOUND A FORD DEALER. THE DEALER REPLACED THE THROTTLE BODY OF MY VEHICLE AND TOLD ME THE THROTTLE WAS STICKING OPEN AND THIS WAS CAUSING THE VEHICLE'S COMPUTER TO SHUT DOWN THE POWER. WHEN TRAVELLING ON AN INTERSTATE, I FOUND THIS PROBLEM TO BE VERY DANGEROUS. FORTUNATELY, I DID NOT HAVE AN ACCIDENT DUE TO THIS PROBLEM.

Engine
Filed Sep 6, 201340,000 milesMI

TL* THE CONTACT LEASED A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING. THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. IT WAS DETERMINED THE VEHICLE NEEDED A NEW THROTTLE BODY. THE FAILURE AND CURRENT MILEAGE WAS 40,000. UPDATED 10/17/13*LJ THE CONSUMER HAS SINCE RETURNED THE LEASED VEHICLE.

Vehicle Speed Control
Filed Sep 6, 201326,000 milesIL

THE CAR WENT INTO LIMP MODE WHILE DRIVING... GAS PEDAL WOULD NOT DO ANYTHING UNTIL I PULLED OVER AND RESTARTED. WRENCH LIGHT AND CHECK ENGINE COME ON, BUT GO OFF AFTER CAR IS RESTARTED. TOOK TO DEALER TODAY AFTER ABOUT 6 OCCURRENCES IN THE PAST MONTH. IT SEEMS TO BE HAPPENING MORE FREQUENTLY.

Fuel/Propulsion System
Filed Sep 6, 201347,000 milesNY

PULLING ONTO A EXIT RAMP, LOST THROTTLE RESPONSE, RPMS WERE ERRATIC 1000. WAS ABLE TO OFF TO THE SIDE, TURNED ENGINE OFF, WAITED A FEW MINUTES, RESTARTED. DROVE ANOTHER 2 OR SO MILES, SAME ISSUE, BUT NOW WITH ENGINE LIGHT ON AND WRENCH LIGHT ON. AFTER ANOTHER WAIT AND RESTART, SAME RESULT. THREE FAILURES IN 7 MILES. UPON ARRIVING HOME, I USED MY OBD CODE READER TO PULL A "P2112) FAULT CODE. I PURCHASED AND REPLACED THE THROTTLE PLATE CONTROLLER,($350.00) THAT EVENING FROM MY LOCAL FORD DEALER. SO FAR, A WEEK LATER (KNOCK ON WOOD), HAVE NOT HAD ANOTHER OCCURRENCE. BTW THE REPLACEMENT FORD PART IS A DIFFERENT UPDATED PART.

Electrical System
Filed Sep 6, 201328,000 milesVA

MY 2011 FORD ESCAPE STALLS AT HIGHWAY SPEED. THIS IS A KNOWN ISSUE TO FORD, AND THE PART WAS ON BACK ORDER BECAUSE OF ALL OF THE OTHER DEFECTIVE ESCAPES. ALTHOUGH THE PART WAS SAID TO HAVE BEEN REPLACED, THE STALLING HAS CONTINUED. MY FORD DEALER REFUSES TO DO FURTHER REPAIRS, EVEN THOUGH THE TRUCK IS VERY DANGEROUS TO DRIVE. THE PROBLEM IS WITH THE THROTTLE BODY FOR THIS MODEL. HERE IS A VIDEO THAT SOMEONE ELSE POSTED ON YOUTUBE HTTP://WWW.YOUTUBE.COM/WATCH?V=1RVGHYXVGU4

Power Train
Filed Sep 5, 201334,983 milesFL

UPON ENTERING A BUSY HIGHWAY OFF OF MY NEIGHBORHOOD THE VEHICLE LOST ACCELERATION POWER AND WENT INTO A COMPLETE SLOW CRAWL AS IF COASTING, ALMOST CAUSING ME TO GET REAR ENDED BY 60 MPH APPROACHING TRAFFIC. FORTUNATELY, I WAS ABLE TO BARLEY COAST TO THE SHOULDER BEFORE ANYONE COULD HIT ME. I TURNED OFF THE VEHICLE UNTIL MY HUSBAND ARRIVED TO BAIL ME OUT. HE THEN WAS ABLE TO RESTART THE VEHICLE AND MANAGED TO DRIVE IT TO THE NEAREST FORD DEALERSHIP AND LEFT IT THERE OVERNIGHT. UPON DIAGNOSING THE VEHICLE WITH A DTC OF P2111, THEY INFORMED US THAT THEY ORDERED A REPLACEMENT THROTTLE BODY WHICH WOULD TAKE APPROXIMATELY 3-4 WEEKS TO OBTAIN SINCE THEY'RE ON BACK ORDER, LEAVING US WITHOUT A RELIABLE VEHICLE TILL THE REPAIR CAN BE COMPLETED. *JB

Fuel System, Gasoline
Filed Sep 4, 201335,500 milesNC

APPROACHING A TRAFFIC LIGHT, ENGINE SPEED DROPPED TO 1000 RPM, WOULD NOT RESPOND TO THROTTLE. PULLED INTO A PARKING LOT AND STILL COULD NOT INCREASE SPEED ON ENGINE. WRENCH DISPLAYED ON INSTRUMENT CLUSTER. TURNED ENGINE OFF, AFTER 5-10 MINUTES STARTED ENGINE, THE WRENCH WAS NO LONGER DISPLAYED ON INSTRUMENT PANEL. DROVE HOME, ABOUT 20 MILES, WITH NO FURTHER PROBLEMS. *JB

Power Train
Filed Sep 4, 201329,000 milesIN

I WAS DRIVING ON THE INTERSTATE AT 65 MPH WHEN MY 2011 FORD ESCAPE BEGAN TO DECELERATE RAPIDLY. I TRIED GIVING IT GAS BUT EVEN WITH THE GAS PETAL PUSHED DOWN ALL THE WAY IT STILL WOULDN'T ACCELERATE AT ALL. I HAD TO PULL OVER IN THE EMERGENCY LANE SO I WASN'T HIT BY THE CAR BEHIND ME. WHEN I CAME TO A STOP THE VEHICLE WAS SHAKING AND I NOTICED THAT A FLASHING WRENCH LIGHT WAS DISPLAYED. I TURNED THE VEHICLE OFF FOR A MINUTE AND THEN RESTARTED IT WITH NO PROBLEMS. I CALLED THE DEALERSHIP BECAUSE IT'S STILL UNDER WARRANTY AND THEY TOLD ME TO BRING IT IN AND THEY WOULD TAKE A LOOK AT IT. *JB

Engine
Filed Sep 3, 2013PA

I WAS DRIVING 35-40 MPH WHEN ALL OF THE SUDDEN MY CAR STARTED TO SLOW DOWN. I DID NOT KNOW WHAT WAS HAPPENING AT THE TIME AND I KEPT PRESSING THE GAS PEDAL BUT THE CAR CONTINUED TO SLOW. BEFORE THE CAR STOPPED, I PULLED OVER TO THE SIDE OF THE ROAD, PLACED THE CAR IN PARK, TURNED IT OFF, AND OPENED MY CAR DOOR. THEN I TURNED MY CAR ON AGAIN AND WAS ABLE TO DRIVE TO THE PLACE I WAS GOING IN ABOUT 7 MIN. I STAYED AT THAT PLACE FOR AROUND 30 MIN AND THEN GOT IN MY CAR AGAIN WHERE 2 MIN AFTER I STARTED DRIVING, THE CAR STALLED AGAIN. I PULLED OVER, TURNED THE CAR OFF, AND OPENED THE DRIVER'S DOOR. THEN I TURNED THE CAR BACK ON AND PRECEDED TO DRIVE HOME (ABOUT A TEN MINUTE CAR RIDE).

Engine
Filed Sep 3, 201342,000 milesIN

WHILE DRIVING ON HIGHWAY AT 60 MPH 8/16/2013, MY ENGINE SHUT OFF. I PULLED TO SIDE OF ROAD. THE "WRENCH" LIGHT ON DASH WAS ON. I CALLED FORD BLOOMINGTON, THEY GAVE ME ROADSIDE ASSIST # AND HAD ME CALL THEM TO SEND A TOW TRUCK TO BRING ME AND MY VEHICLE TO FORD FOR CHECK UP. IT WAS READY LATER THAT DAY, WAS TOLD THAT THEY REPROGRAMMED PCM AND UPDATED CALIBRATION, THEY CHANGED AIR FILTER AND TOLD ME I WAS "GOOD TO GO" I PAID $35.00 FOR THAT. THE VERY NEXT FRIDAY, I WAS DRIVING HOME (AT 60 MPH) AND THE ENGINE DIED AGAIN AND I PULLED TO SIDE OF ROAD. LUCKILY THE ENGINE DID RESTART AND I WAS ABLE TO MAKE IT HOME. SATURDAY, I TOOK MY SUV TO FORD BLOOMINGTON, ENGINE SPUTTERED ON THE WAY THERE. FORD CALLED RENTAL CAR FOR ME( WITHOUT ME ASKING) AND AGAIN LOOKED AT THE ENGINE, WAS TOLD ON MONDAY THAT THE THROTTLE BODY WAS BAD, NEEDED REPLACED. THEY HAD THE PART, BUT IT WAS THEIR LAST ONE AND THAT THE PART WAS ON BACKORDER UNTIL OCTOBER. I HAD PART REPLACED AS IT WAS NOT COVERED UNDER WARRANTY, FOR $500.00. ALSO I HAVE A $110.00 BILL FROM ENTERPRISE RENTALS. *JB

Vehicle Speed Control
Filed Sep 3, 201359,286 milesAL

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY ENGAGED INTO LIMP MODE AND DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 59,286.

Power Train
Filed Sep 3, 201338,600 milesFL

ON 08/30/2013, MY WIFE AND I DROVE OUR 2011 FORD ESCAPE WHICH HAS THE MILEAGE OF 38000 BACK HOME FROM A STATE PARK. WHEN WE WERE ATTEMPTING ACCELERATE THE VEHICLE AFTER A RIGHT TURN FROM A STOP LIGHT, THE GAS PEDAL SUDDENLY STOP WORKING PROPERLY AND WOULD NOT ACCELERATE, THE WRENCH LIGHT WAS ON. WE STOPPED THE CAR AND RESTARTED, IT WORKED FINE. WITHOUT THINKING MUCH ABOUT IT, WE DROVE ON I-10 HIGHWAY AND LUCKILY WE GET HOME SAFE. BUT IT HAPPENED AGAIN ON 09/01/2013 AND 09/02/2013, RESPECTIVELY. THIS IS DEFINITELY A SAFETY ISSUES WHICH FORD COMPANY SHOULD RESOLVE AND I CAN'T BELIEVED I DROVE IT ON HIGHWAY WITH SUCH HIDDEN DANGER!!!

Electronic Stability Control (esc)
Filed Sep 3, 201339,802 milesGA

CAR SLOWING DOWN TO A STOP AND THE CUTS OFF IN THE MIDDLE OF DRIVING AROUND 3/4 HAD TO PUT FOOT ON BRAKE AND GAS AT SAME TIME. *JB

Power Train
Filed Sep 3, 201354,000 milesVA

AT 55 MPH OUR 2011 FORD ESCAPE LOST ALL POWER WITH NO WARNING AT ALL. HAD TO PUSH IT OUT OF THE MIDDLE OF THE HIGHWAY. THROTTLE CONTROL/POWERTRAIN LIGHT CAME ON. TURNED IGNITION COMPLETELY OFF AND RESTARTED THE ENGINE, LIGHT WENT OUT AND RAN FINE. GOING IN FOR SERVICE ASAP. *JB

Fuel System, Gasoline
Filed Sep 3, 201352,000 milesIN

DRIVING AT HIGHWAY SPEED, LOST ALL POWER, DRIVE TRAIN WARNING LIGHT CAME ON, ENGINE LIGHT CAME ON. HAD TO COAST ACROSS LANES OF TRAFFIC TO EMERGENCY LANE AND SHUT OFF CAR. TURNED BACK ON AND CAR WORKED NORMALLY, NO WARNING LIGHTS. TRAVELED SEVERAL MILES AND HAPPENED AGAIN. FORD DEALER SAID IT SOUNDED LIKE IT WAS THE THROTTLE ACTUATOR, THEY HAVE SEEN THIS BEFORE AND IT WOULD COST ME $400 TO REPAIR. FORD HAS A DESIGN PROBLEM WITH THIS PART AND REFUSES TO FIX IT. I DO NOT WANT TO HAVE TO KEEP REPLACING $400 THROTTLE ACTUATORS EVERY 30,000 MILES. THE CODE WAS P2111. THIS NEEDS TO BE DONE BEFORE AN ACCIDENT HAPPENS.*JB

Power Train
Filed Sep 2, 201348,000 milesPA

I WAS MAKING A LEFT OFF OF A BRIDGE AND IT JUST STOPPED GOING FORWARD AND THE THROTTLE WOULDN'T GO. I COULD PUSH GAS PEDAL ALL THE WAY DOWN AND NOTHING CHANGED I SHUT IT OFF AND IT WAS FINE FOR A COUPLE DAYS THEN SAME THING. SOMETIMES IT GOES A WEEK OR MORE WITH OUT ANY PROBLEM. *JS

Power Train
Filed Aug 31, 201340,277 milesVA

OPERATOR WAS TRAVELING ON 4 LANE HIGHWAY USING THE FAR LEFT LANE. VEHICLE SUDDENLY AND WITHOUT WARNING LOST ALL POWER AND WOULD NOT RESPOND TO ACCELERATOR PEDAL. OPERATOR HAD TO PULL OVER TO FAR LEFT WITH TRAFFIC BEHIND NEARLY CRASHING INTO VEHICLE. "WRENCH" SYMBOL APPEARED BRIEFLY ON DASH DISPLAY. OPERATOR TURNED VEHICLE IGNITION OFF AND THEN ON. VEHICLE RAN NORMALLY FOR 10 OR SO MILES, THEN WENT INTO FAULT CONDITION AGAIN WHILE TRAVELING OVER 40 MPH. VEHICLE WAS RETURNED TO DEALERSHIP FOR SERVICE AND DIAGNOSED WITH FAULTY THROTTLE BODY. REPAIRED AT OWNERS EXPENSE FOR $514.00. FORD CUSTOMER SERVICE WOULD NOT REPAIR VEHICLE OR OFFER ANY ASSISTANCE UNDER POWERTRAIN WARRANTY CLAIMING THAT THIS CONDITION WAS NOT COVERED. THIS IS CLEARLY A SAFETY ISSUE THAT HAS RESULTED IN NUMEROUS COMPLAINTS BY OWNERS OF FORD ESCAPE VEHICLES, AS WELL AS SEVERAL REPORTED ACCIDENTS TO INCLUDE PERSONAL INJURY. FORD IS AND HAS BEEN AWARE OF THIS FAULTY PART AND HAS DONE NOTHING TO CORRECT IT OR RESPOND TO IT'S CUSTOMERS COMPLAINTS. NHTSA SHOULD FORCE AN IMMEDIATE RECALL BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED DUE TO THIS DEFECTIVE PART. *JS

Power Train
Filed Aug 30, 201357,900 milesNC

I WAS TRAVELING ON INTERSTATE AT 65-70 MPH, WHEN MY ESCAPE'S RPM'S ALL OF A SUDDEN DROPPED TO 1 AND WOULD NOT REACT TO THE GAS PEDAL, LUCKILY I WAS IN THE SLOW LANE AND MANAGED TO COAST OFF THE INTERSTATE. THERE WAS AN 18-WHEELER BEHIND ME AND I STARTED TO PANIC AT THE SPEED HE WAS GAINING ON ME. I FINALLY MANAGED TO GET MY HAZARDS ON TO NOTIFY HIM THAT I WAS HAVING ISSUES. IF I HAD NOT HAVE BEEN IN THE SLOW LANE I WOULD NOT HAVE BEEN ABLE TO GET OFF THE INTERSTATE BEFORE THE CAR STOPPED COMPLETELY. THIS IS VERY DANGEROUS, IF I HAD BEEN IN THE FAR LEFT LANE OR THE MIDDLE LANES THE CAR COULD HAVE STOPPED IN THE MIDDLE OF THE INTERSTATE. I TOOK THE VEHICLE TO THE FORD STORE AND THEY INFORMED ME THAT IT WAS THE THROTTLE BODY. I THEN GOOGLED THE PROBLEM AND FOUND OUT THAT THIS IS A REAL ISSUE WITH A LARGE MAJORITY OF THE VEHICLES NOT JUST A LIMITED FAULTY PART. I DON'T UNDERSTAND HOW FORD CANNOT SEE THAT THIS IS A SAFETY ISSUE IF SOMEONE GOES TO MAKE A LEFT TURN AND THIS HAPPENS ANOTHER CAR COULD CRASH INTO THEM. ANYTIME YOUR CAR DOES NOT REACT PROPERLY IT BECOMES A SAFETY ISSUE. WHEN AN 18-WHEELER IS BEHIND A VEHICLE THAT RESPONDS THE WAY MINE DID TODAY IT IS A SAFETY ISSUE. AS YOU KNOW A FULLY LOADED TRACTOR TRAILER CANNOT STOP AS EASILY AS A PASSENGER VEHICLE AND IF THE VEHICLE IN FRONT OF THEM ALL OF A SUDDEN LOOSES POWER AND CANNOT GET OUT OF THEIR WAY THERE IS GOING TO BE AN ACCIDENT. ONCE I GOT STOPPED MY CAR DID RESTART BUT GETTING TO THAT POINT WAS VERY SCARY.

Vehicle Speed Control
Filed Aug 30, 201355,000 milesMO

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE ELECTRONIC THROTTLE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Vehicle Speed Control
Filed Aug 29, 201335,000 milesOH

I WAS DRIVING HOME FROM WORK ON A STREET WHERE THE SPEED LIMIT IS 50MPH AND WHEN I WENT TO SLOW DOWN I LOST POWER, ENGINE SEEMED TO DO NOTHING AT ALL WHEN GAS PEDAL WAS PUSHED. THE CAR ALSO BEGAN TO SHAKE AS IF I WERE SITING IN THE CAB OF A SEMI. I PULLED OFF TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. AFTER A COUPLE OF SECONDS I STARTED THE CAR BACK-UP, IT DID NOT START IMMEDIATELY IT MADE A WEIRD SOUND BUT THEN DID START AND NO LONGER HAD THE SHAKING. I CONTINUED HOME THE 6-7 MILES I HAD LEFT WITH NO OTHER INCIDENT. I I HAD NOT BEEN SLOWING DOWN FOR A RED LIGHT, THERE MAY HAVE BEEN AN ACCIDENT DUE TO IT HAPPENED ON A BUSY ROAD IN RUSH HOUR. THIS ISSUE SEEMS TO BE A MASSIVE PROBLEM AND IT NEEDS TO BE RECALLED BEFORE PEOPLE ARE HURT OR KILLED, NOT AFTER THE FACT.

Vehicle Speed Control
Filed Aug 29, 201345,000 milesCA

8/29/13 - SAN FRANCISCO, CA I WAS DRIVING DOWN CALIFORNIA STREET AND MY GAS PEDAL FAILED AT PARK PRESIDIO. I GLIDED THROUGH THE INTERSECTION AND PULLED OVER. I SHUT THE ENGINE OFF AND MADE A FEW PHONE CALLS FOR ASSISTANCE. WHEN I TURNED THE ENGINE BACK ON, THE CAR WAS RUNNING FINE.

Power Train
Filed Aug 29, 201365,000 milesMD

STALLING AND SURGING WITHOUT WARNING WHILE I WAS IN HEAVY TRAFFIC. WARNING LIGHT CAME ON LOOKED LIKE A WRENCH. THIS HAPPENED THREE TIMES WAS ABLE TO GET INTO PARKING LOT AND HAD CAR TOWED TO FORD DEALER FOR REPAIR. DEALER INDICATED WAS THROTTLE AUTO BODY PROBLEM AND PARTS WILL NOT BE IN FOR 10 DAYS DUE TO A NATIONAL BACK ORDER ON THE SAME PART (S). I HAVE TAKEN GREAT CARE OF THIS CAR AND WAS LIVID IT COULD HAVE SUCH A SERIOUS PROBLEM AT AGE 2 AND 65,000 MILES, OBVIOUS WIDE SPREAD PROBLEM WITH SAME MAKE/MODEL THROUGHOUT THE NATION DUE TO NATIONAL BACK ORDER. MY COMPLAINT IS THE DANGEROUS POSITION THE STALLING PUT ME IN DURING HEAVY TRAFFIC, DUE TO NATIONAL BACK ORDER I MUST RENT CAR TO GET TO WORK AT A COST OF $300 AND THE RESISTANCE OF FORD TO STEP UP TO THE PLATE AND DO A RECALL. I AM SURE SOMEONE HAS BEEN HARMED BY THIS FAULT AND FORD MUST RECTIFY THE PROBLEM, I WAS LUCKY.

Power Train
Filed Aug 29, 201345,186 milesFL

WEDNESDAY AUGUST 28, 2013-I WAS GOING DOWN MY STREET HEADED TO WORK-I HAD JUST PULLED OUT OF THE DRIVEWAY. MAYBE GOING 15-20 MILES PER HOUR. THEN THE ESCAPE JOLTED FORWARD LIKE IT WAS GOING TO STALL AND SHUT OFF. IT DID NOT START BACK UP RIGHT AWAY LIKE IT IS SUPPOSED TO. THURSDAY AUGUST 29, 2013-JOLTED, STALLED, AND SHUT OFF 3 DIFFERENT TIMES TODAY. ONE OF THOSE TIMES, THE VEHICLE WAS ON THE HIGHWAY AND A SEMI TRUCK WAS COMING UP BEHIND ME AND ALMOST HIT ME! VERY SCARY!!! UNSAFE!! AS I HAVE BEEN RESEARCHING THIS PROBLEM, I HAVE NOTICED THAT THIS IS A COMMON PROBLEM WITH THIS MAKE, MODEL, AND YEAR. IS IT GOING TO TAKE SOMEONE LOSING THEIR LIFE FOR SOMEONE TO DO SOMETHING ABOUT THIS PROBLEM?! FORD NEEDS TO STEP UP AND RIGHT THEIR WRONG AND QUIT IGNORING IT.

Power Train
Filed Aug 29, 201334,132 milesVA

ON AUGUST 29, 2013 DRIVER OF A 2011 FORD ESCAPE WAS ATTEMPTING TO TURN LEFT AND ACCELERATE THE VEHICLE FROM A STOPLIGHT WHEN THE CAR JERKED FORWARD AND WOULD NOT ACCELERATE OR GO WITH FLOW OF TRAFFIC, AND WITH TRAFFIC MOVING BEHIND THE VEHICLE CREATING DANGEROUS SITUATION. THE DASHBOARD SHOWED A WRENCH LIGHT, AND DRIVER FOUND IT HARD TO MOVE CAR FORWARD AS IT WENT INTO "LIMP HOME" MODE, SPUTTERING ALL THE WAY. THE CAR WAS FINALLY MOVED TO THE SIDE OF THE ROAD, SHUT OFF, AND RESTARTED, AND DRIVEN THE 3 MILES HOME. OWNER WILL TAKE CAR TO THE DEALERSHIP (CARMAX). DRIVER ASSUMES WILL FIND THROTTLE BODY CODE. THE PART AND SERVICE SHOULD BE COVERED UNDER EXTENDED WARRANTY. HOWEVER, DRIVER/OWNER WILL BE OUT OF POCKET FOR DEDUCTIBLE $250. FAMILY WAS IN CAR AND THIS IS DEFINITELY A SAFETY CONCERN ON THIS VEHICLE. WHEN IT GOES INTO LIMP MODE THERE IS NO WARNING AND MAY CAUSE AN ACCIDENT WHEN THE VEHICLE SUDDENLY DECELERATES TO SNAIL SPEED. I BELIEVE FORD MUST RECALL THE FAULTY THROTTLE BODY IN THE 2009-2011 MODELS AS THEY ARE SAFETY ISSUES FOR DRIVERS IN THE CAR AND OTHER DRIVERS ON THE ROAD. *TT

Engine
Filed Aug 28, 201385,500 milesGA

DRIVING ALONG AND ALL OF A SUDDEN NO GAS - NO POWER TO ENGINE - CAN PUSH GAS PEDAL TO FLOOR WITH NOTHING HAPPENING. TOOK CAR TO SHOP - HAD FUEL INJECTION SERVICE, TRASMISSION SERVICE ON SATURDAY. SAME THING HAPPENED 3 TIMES ON SUNDAY. (ONCE ON THE HIGHWAY AND TWICE ON BACK ROADS) TOOK CAR TO DIFFERENT MECHANIC ON MONDAY. BODY THROTTLE CLEANED. HAPPENED AGAIN ON TUESDAY IN THE MIDDLE OF A BUSY INTERSECTION! DID SOME RESEARCH FORD HAS RECALL ON BODY THROTTLE IN FUSION AND POSSIBLE A RECALL COMING IN ESCAPE. CALLED FORD TO QUESTION ABOUT ESCAPE AND CUSTOMER SERVICE COULD TELL ME NOTHING ABOUT A RECALL. CAN YOU HELP - DO YOU KNOW IF A RECALL IS COMING? MY ESCAPE IS IN THE SHOP AGAIN FOR THE 3RD TIME IN 4 DAYS! *TT

Power Train
Filed Aug 27, 201358,000 milesLA

I WAS DRIVING DOWN THE INTERSTATE AT 65 MPH AND MY ESCAPE JUST STARTED DECREASING IN SPEED, AND I TRIED TO ACCELERATE AND IT WOULD NOT GAIN ANY SPEED AT ALL. I TRIED TO MAKE IT TO THE NEXT EXIT, BUT THAT DID NOT HAPPEN BECAUSE THE POWER WAS CONTINUING TO DECREASE. I WAS GLAD I WAS ALREADY IN THE FAR RIGHT LANE AND COULD PULL OVER TO AVOID AN ACCIDENT! ONCE I PULLED OVER THE WRENCH LIGHT CAME ON AND THE TRUCK STARTED TO SHAKE, I TURNED IT OFF AND LET IT SIT FOR 15 MIN, IT RESTARTED AND I HAD TO HAVE SOMEONE FOLLOW ME TO GET HOME BECAUSE IT KEPT SHUTTING OFF. I TOOK IT TO THE DEALERSHIP ONLY TO FIND OUT IT'S NOT COVERED UNDER WARRANTY! HOPEFULLY FORD WILL FIND A SOLUTION TO THIS PROBLEM AND GET IT CORRECTED ASAP! *TR

Power Train
Filed Aug 27, 201340,000 milesKY

SINCE MY FIRST INCIDENT ON 7/24/13 THIS HAS NOW HAPPENED MULTIPLE TIMES. THE VEHICLE LOSES POWER AND THE GAS PEDAL DOES NOTHING. THE SMALL WRENCH ICON COMES ON. I IMMEDIATELY THOUGHT POWER TRAIN AND AFTER SOME BASIC RESEARCH SEE ALL OF THE DOCUMENTED ISSUES CONCERNING THE THROTTLE BODY. THESE ISSUES EXACTLY MATCH MINE. TODAY, THE VEHICLE STALLED AND DIED IN THE MIDDLE OF A VERY BUSY INTERSECTION WHILE MY WIFE WAS DRIVING WITH OUR 9 MONTH OLD BABY. IF THERE ARE THIS MANY ISSUES THIS IS UNACCEPTABLE! AFTER CALLING THE FORD DEALERSHIP THERE IS NO RECALL ON THIS ITEM. I CAN'T BELIEVE I AM HAVING A PROBLEM ON A 40,000 MILE VEHICLE AND THAT THOUSANDS OF OTHERS HAVE THE SAME ISSUE. *TR

Engine
Filed Aug 27, 201343,568 milesFL

ON AUGUST 21, 2013 DRIVER OF A 2011 FORD ESCAPE WAS ATTEMPTING TO TURN AND ACCELERATE THE VEHICLE FROM A STOPLIGHT WHEN THE CAR JERKED FORWARD AND WOULD NOT ACCELERATE WITH ONCOMING TRAFFIC, AND WITH TRAFFIC MOVING BEHIND THE VEHICLE. THE DASHBOARD SHOWED A WRENCH LIGHT, AND DRIVE FOUND IT HARD TO STOP CAR AS IT WAS SPUTTERING AND JERKING FORWARD. THE CAR WAS FINALLY MOVED TO THE SIDE OF THE ROAD, SHUT OFF, AND RESTARTED, AND DRIVE THE 10 MILES HOME. OWNER TOOK CAR TO THE DEALERSHIP WHERE THROTTLE BODY CODE WAS DISCOVERED. THIS PART IS NOT COVERED UNDER POWERTRAIN WARRANTY, THUS OWNER FIX COST IS $600.00. THIS IS A SAFETY CONCERN ON THE VEHICLE, WHEN IT GOES INTO SAFE MODE THERE IS NO WARNING AND CAN CAUSE AN ACCIDENT WHEN THE VEHICLE SUDDENLY DECELERATES TO UNDER 1000 RPM. I BELIEVE FORD SHOULD RECALL THE FAULTY THROTTLE BODY IN THE 2009-2011 MODELS AS THEY ARE SAFETY ISSUES FOR DRIVERS IN THE CAR AND OTHER DRIVERS ON THE ROAD. *TR

Engine
Filed Aug 26, 201398,545 milesMS

WAS AT THE STOP LIGHT, LIGHT TURNS GREEN PRESS THE GAS PEDAL CAR DID NOT MOVE I WAS ALMOST REAR ENDED BY ANOTHER VEHICLE. WRENCH LIGHT WAS ON DASH BOARD CAR START TO PUTTER WOULD NOT ACCELERATE. COASTED OUT OF THE MIDDLE OF THE STREET AND THEN THE TRANSMISSION LIGHT WAS ON DASH BOARD, HAD TO GET CAR TOWED HOME. FOUND OUT IT WAS THE THROTTLE BODY AND IT IS A DEFECT FROM THE MANUFACTURER, BUT FORD WILL NOT REPLACE THE CONSUMER IS RESPONSIBLE FOR REPLACING AND IT HAS AN OUT OF POCKET FEE OF $548.00 TO GET THE PROBLEM FIXED.THIS IS VERY DANGEROUS, I WAS LUCKY I AM AFRAID TO DRIVE THE TRUCK DO NOT WANT THIS TO HAPPEN TO ME AGAIN. FORD SHOULD AT LEAST TRY AND COME UP WITH SOME TYPE OF SOLUTION TO THIS PROBLEM. *TR

Vehicle Speed Control
Filed Aug 26, 201349,000 milesFL

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED SAFELY OFF ROAD AND RESTARTED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A THROTTLE BODY ISSUE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 49000.

Vehicle Speed Control
Filed Aug 26, 201340,000 milesMI

BAD THROTTLE BODY NOT COVERED UNDER WARRANTY OF 36,000. *TR

Fuel/Propulsion System
Filed Aug 25, 201350,834 milesTX

WHILE DRIVING HOME FROM WORK ON THE HIGHWAY OUT OF NOWHERE THE CHECK ENGINE LIGHT CAME ON AND THE THROTTLE STOPPED WORKING. I PUT THE VEHICLE IN NEUTRAL AND STILL NO THROTTLE RESPONSE, HAD TO PULL OVER ON THE HIGHWAY, TURN THE VEHICLE OFF, TURNED IT BACK ON AND RAN FINE O THE WAY HOME. 2 DAYS LATER DROVE THE VEHICLE TO WORK AGAIN AND DROVE FINE BUT ON THE WAY HOME FROM WORK THE EXACT SAME THING HAPPENED 7 TIMES! AFTER THE 4TH TIME IT HAPPENED ON THE WAY HOME THE CHECK ENGINE LIGHT STAYED ON EVEN THOUGH THE THROTTLE CAME BACK AFTER TURNING THE VEHICLE BACK ON. STOPPED AT THE LOCAL AUTO PARTS STORE TO GET THE CODE AND FOUND OUT IT WAS THE THROTTLE BODY STUCK CLOSED. THE FACT THAT THIS HAS HAPPENED THAT MANY TIMES ON THE HIGHWAY IS A REAL DANGER TO MYSELF AND OTHERS ON THE ROAD WAY. *TR

Power Train
Filed Aug 24, 201354,963 milesOH

WHILE DRIVING ON THE INTERSTATE @ 70 MPH, I EXPERIENCED A SUDDEN LOSS OF ACCELERATION WITH A LACK OF THROTTLE RESPONSE AND THE ILLUMINATION OF A SOLID ORANGE "WRENCH" SYMBOL ON THE DASH DISPLAY. I WAS ABLE TO MANEUVER THE VEHICLE TO THE BREAK DOWN LANE AND ACTIVATE THE EMERGENCY FLASHERS. THE VEHICLE WAS STILL RUNNING @ IDLE BUT STILL WOULD NOT ALLOW THROTTLE RESPONSE. I DECIDED TO SHUT OFF THE ENGINE SINCE I WAS ALREADY STRANDED. UPON DOING SO, I RESTARTED THE VEHICLE AND IT PERFORMED THE SELF-CHECKS AND SEEMED TO BE OPERATING NORMALLY, SO I RESUMED MY JOURNEY. THIS OCCURRED 7 MORE TIMES WITHIN THE REMAINING 40 MILES I DROVE IT (I WAS ATTEMPTING TO "NURSE" THE VEHICLE TO MY HOME, WHICH WAS ACCOMPLISHED). DURING THE LAST OCCURRENCE, I OBSERVED A SOLID YELLOW "ENGINE" SYMBOL IN ADDITION TO THE PREVIOUSLY DESCRIBED "WRENCH" SYMBOL. THIS IS OBVIOUSLY AN EXTREMELY DANGEROUS ISSUE WHICH APPEARS TO BE A WIDE SPREAD PROBLEM AND FORD MOTOR CO. SHOULD STAND UP AND TAKE RESPONSIBILITY IF IT WISHES TO BUILD IT'S REPEAT CUSTOMER BASE AND AVOID RESPONSIBILITY FOR INJURIES OR DEATHS. *TR

Power Train
Filed Aug 24, 201364,500 milesTX

I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN I COULD NOT GAS MY CAR. TRAFFIC WAS HEAVY AND I NEARLY CAUSED TWO ACCIDENTS TRYING TO MANEUVER TO THE EMERGENCY LANE. I AN NOT ABLE TO DRIVE MY CAR FAR FROM HOME NOR ON A HIGHWAY AS IT CHOOSES TO REPAY THIS AT RANDOM. *TR

Engine
Filed Aug 23, 201339,100 milesUT

AT FIRST, WHILE DRIVING, THE CAR WOULD SHUT DOWN AND NOT RESPOND TO THROTTLE MOVEMENT, A HUGE SAFETY ISSUE IN TRAFFIC. AFTER PULLING OVER AND RESTARTING THE CAR, THE PROBLEM SEEMED TO GO AWAY FOR A WHILE. THE PROBLEM SEEMED TO BE INTERMITTENT THE FIRST FEW TIMES. FINALLY THE CAR SHUT DOWN TO AN IDLE AND WOULD NOT RESPOND TO THROTTLE MOVEMENT AND THE WRENCH AND ENGINE LIGHTS CAME ON. THE CAR WOULD ONLY RUN LIMP MODE. THE ODB CODES READ A P2111 AND P2112 (THROTTLE ACTUATOR CONTROL STUCK OPEN, AND THROTTLE ACTUATOR STUCK CLOSED) RESPECTIVELY. WE HAD TO TOW THE VEHICLE TO THE DEALER. WE WERE TOLD THAT THE ENTIRE THROTTLE BODY HAD TO BE REPLACED AT A COST OF $666. THE PROBLEM IS THAT THE PART IS UNAVAILABLE FOR 2 WEEKS AND MAYBE UP TO A MONTH. WE HAVE 39000 MILES ON THE VEHICLE, THE WARRANTY RAN OUT AT 36000. THIS ISSUE IS ALSO NOT COVERED UNDER THE POWER TRAIN WARRANTY. THIS SEEMS TO BE A WIDESPREAD ISSUE AND I AM DISAPPOINTED THAT FORD IS UNWILLING TO MAKE THIS RIGHT AND PRODUCE A RECALL. *TR

Fuel/Propulsion System
Filed Aug 22, 201367,050 milesPA

ENGINE LOSS OF POWER, WOULD. NOT ACCELERATE,GOT OUT OF TRAFFIC, PUT ON 4WAYS, ENGINE WOULD ONLY IDLE VERY ROUGH, CHECK ENGINE LIGHT AND WRENCH WERE ON , SHUT OFF ENGINE RESTARTED AFTER LONG CRANKING, STARTED RESUMED TRIP , ABOUT 5 MILES HAPPENED AGAIN, I DID SAME ,AFTER RESTARTED DROVE 12 MILES HOME. THIS ISSUE IS EXTREMELY DANGEROUS . I HAVE FOUND OVER 2 HUNDRED REPORTS OF THE SAME PROBLEM UPON FIRST TRY AND I WAS USING 2011 ESCAPE . IHAVE SINCE BECOME AWARE THAT THIS PROBLEM AFFECTS MULTIPLE MODELS AND YEARS. FORD TALKS ABOUT SAFE MODE? HOW SAFE IS A 5 MPH OR LESS VEHICLE IN A 70 MPH BELT WAY????? HOW ABOUT A 1 MINUTE TO STALL MODE??? OR GET OFF THE ROAD NOW?? IT WOULD APPEAR THEY ARE AWARE OF THE ISSUES AND MORE CONCERNED AS TO THE ONES THAT ARE IN WARRANTY!!! IN OTHER WORDS PROTECT THE ENGINE LET THE PASSENGER FEND FOR THEMSELVES. THIS HAS OCCURRED MULTIPLE TIMES AT MULTIPLE SPEEDS. WENT TO FORD THEY SUGGESTED APPOINTMENT, 1 WEEK WAS FIRST AVAILABLE, IF PROBLEM IS THROTTLE BODY PART MAY BE ON BACK ORDER, LOVELY, *TR

Fuel/Propulsion System
Filed Aug 22, 201344,218 milesTN

VEHICLE ABRUPTLY STALLED, WRENCH LIGHT CAME ON, NO ACCELERATOR PEDAL. DANGEROUS SITUATION IN TRAFFIC, LEAVING DRIVER STRANDED. FORCED TO CALL FOR TOW TRUCK AND HAVE VEHICLE TOWED TO DEALER FOR REPAIR. VERY LUCKY TO BE ABLE TO STEER VEHICLE TO RELATIVELY SAFE LOCATION. DEALER REPLACED ELECTRONIC THROTTLE BODY. E-MAILED FORD, BUT NO RESPONSE AT THIS TIME. *TR

Engine
Filed Aug 21, 201348,202 milesAL

I WAS DRIVING BACK FROM LUNCH AND AS I ACCELERATED UP A SLIGHT INTERSTATE HILL, I EXPERIENCED NO ACCELERATION. I IMMEDIATELY WENT TO NEUTRAL AND TRIED TO REV THE ENGINE, NOTHING. I COASTED TO THE EMERGENCY LANE WHERE I SAFELY STOPPED AND PLACED THE CAR IN PARK. ONCE IN PARK, IT WAS VIBRATING, SPUTTERING AND SLIGHTLY LUNGING SO I TURNED THE CAR OFF. I SAT FOR A FEW MINUTES, THEN RESTARTED MY VEHICLE. I WAS CONCERNED ABOUT MERGING INTO TRAFFIC, SO I TURNED ON MY EMERGENCY FLASHERS AND RODE WITH THEM ON FOR THE REMAINDER OF MY 15 MINUTE DRIVE. I IMMEDIATELY CALLED MY DEALER AND SCHEDULED AN APPOINTMENT FOR THE NEXT MORNING. ON MY WAY HOME, THE SAME SCENARIO OCCURRED 2 MORE TIMES. THANK HEAVENS FOR EMERGENCY LANES! *TR

Fuel/Propulsion System
Filed Aug 21, 201339,000 milesKS

ENGINE LOST POWER BUT DID NOT DIE. IT WOULD STILL CREEP ALONG ABOUT 2 MPH. THE GEAR LIGHT WAS SHOWING ON THE DASH. THE OBD CODE WAS READ BY A LOCAL AUTO PARTS SHOP AS P2112 -- THROTTLE ACTUATOR CONTROL SYSTEM - STUCK CLOSED. RECOMMENDED ACTION FROM FORD WAS TO REPLACE THE THROTTLE BODY. I PURCHASED THE PART FROM A LOCAL FORD DEALER FOR $324 PLUS TAX AND INSTALLED MYSELF. PROBLEM WAS RESOLVED. *TR

Power Train
Filed Aug 20, 201365,000 milesGA

WHILE TRAVELING ALONG AT 55 MPH, THE ENGINE SUDDENLY LOST ALL POWER AND STARTED RUNNING ROUGH. THE "WRENCH" WARNING LIGHT IDENTIFIED IN MY OWNER'S MANUAL AS "POWERTRAIN" LIT UP AND THE VEHICLE JUST WOULD NOT RESPOND TO ACCELERATOR WHATSOEVER. I MANAGED TO COAST TO A SIDE ROAD AND EXIT TO THE RIGHT. ONCE STOPPED, I PUT IT IN PARK AND RESTARTED THE ENGINE. IT IMMEDIATELY RESTARTED AND I WAS ABLE TO CONTINUE WITH NO FURTHER PROBLEMS THAT DAY. I CONTACTED THE DEALER, BUT THEY INFORMED ME SINCE IT WAS OUT OF WARRANTY, THERE WAS A $95 CHARGE TO JUST CHECK THE CODES! I TOOK IT TO MY REGULAR MECHANIC WHO SCANNED IT AND NO CODES APPEARED. IT HAS SINCE HAPPENED 5 MORE TIMES, PROGRESSIVELY GETTING MORE FREQUENT. THIS PAST FRIDAY (16 AUG) I HAD IT BACK AT MY MECHANIC WHO CLEANED THE THROTTLE BODY/SYSTEM AND CHANGED THE OIL. YESTERDAY (19 AUG) IT AGAIN LOST POWER AND THEN AGAIN TODAY - AND TODAY I NARROWLY AVOIDED A COLLISION DUE TO THE SUDDEN DROP IN SPEED WHILE DRIVING IN COMMUTING TRAFFIC! I DRIVE A SIGNIFICANT AMOUNT DAILY TO/FROM WORK AND I AM NOW EXTREMELY NERVOUS ABOUT STARTING HOME AFTER THE INCIDENT THIS MORNING. THIS IS MOST DEFINITELY A SAFETY ISSUE AND FORD NEEDS TO ADDRESS IT IMMEDIATELY! I RESEARCHED THE PROBLEM ONLINE AND THERE'S A HUGE AMOUNT OF OTHER PEOPLE WITH THE SAME ISSUE!!!!

Engine
Filed Aug 20, 201350 milesIN

I WAS DRIVING ALONG AT ABOUT 50MPH AND I COMPLETELY LOST POWER TO MY 2011 ESCAPE. THE ACCELERATOR DID NOT FUNCTION AND WOULD NOT REV THE ENGINE. I TRIED PUTTING IT IN NEUTRAL AND RESTARTING WITH NO SUCCESS. THE ENGINE WAS STILL RUNNING BUT I HAD NO POWER. I PULLED OFF THE ROAD AND TURNED OFF THE ENGINE. A COUPLE OF MINUTES LATER I TRIED TO RESTART IT SO I COULD WAIT IN A BETTER LOCATION AND THE CAR STARTED. I WAS ABLE TO DRIVE TO MY DESTINATION BUT IN GOING HOME THE CAR STALLED AGAIN. AGAIN I HAD TO TURN OFF THE ENGINE IN ORDER TO RESTART. I TOOK IT INTO THE DEALERSHIP THE NEXT MORNING AND THEY HAD TO REPLACE THE THROTTLE AT A COST OF $505.00. *TR

Fuel/Propulsion System
Filed Aug 19, 201367,000 milesPA

ENGINE LOSS OF POWER, WOULD. NOT ACCELERATE,GOT OUT OF TRAFFIC, PUT ON 4WAYS, ENGINE WOULD ONLY IDLE VERY ROUGH, CHECK ENGINE LIGHT AND WRENCH WERE ON , SHUT OFF ENGINE RESTARTED AFTER LONG CRANKING STARTED RESUMED TRIP , ABOUT 5 MILES HAPPENED AGAIN DID SAME ,AFTER RESTARTED DROVE 12 MILES HOME. THIS ISSUE IS EXTREMELY DANGEROUS . I HAVE FOUND OVER 2 HUNDRED REPORTS OF THE SAME PROBLEM UPON FIRST TRY. *TR

Power Train
Filed Aug 18, 201345,000 milesTX

VEHICLE SHUTS DOWN OR DOES NOT RESPOND TO ACCELERATOR. YOU TURN IT OFF WAIT A FEW MINUTES, START IT AGAIN AND IT GETS MOVING. PROBLEM OCCURRED TWICE IN ONE DAY. 10 DAYS LATER THE PROBLEM RE-EMERGED THREE TIMES.

Power Train
Filed Aug 17, 201341,100 milesMD

ON FOUR SEPARATE OCCASIONS, WHILE ACCELERATING THE THROTTLE GAVE OUT. THE VEHICLE HAD NO POWER TO MOVE FORWARD, EXCEPT WHAT WAS LEFT FROM THE ORIGINAL SPEED. ON ONE OF THESES OCCASIONS, I WAS ON A MAJOR HIGHWAY IN THE DC AREA WHEN THE THROTTLE GAVE OUT. I TURNED ON MY HAZARDS AND PULLED OVER. THANKFULLY THE CARS BEHIND ME HAD ENOUGH ROOM NOT TO CRASH INTO ME. I THEN TURNED OFF THE CAR. ONCE RESTARTED, IT SEEMED TO STALL A BIT AND THEN DROVE NORMALLY UNTIL THE NEXT INCIDENT. THERE HAVE BEEN 4 INCIDENTS WITHIN 5 DAYS, ALL SEEMING TO HAPPEN AT RANDOM. THE "WRENCH" FLASHES ONCE THE THROTTLE GOES OUT, BUT THEN DOESN'T APPEAR ONCE THE CAR IS BACK ON AND EVERYTHING SEEMS NORMAL. FORD HAS GIVEN ME PROBLEMS, SAYING THIS FALLS OUTSIDE MY WARRANTY AND I MAY HAVE TO PAY FOR THE REPAIR MYSELF. THEY ALSO WONT SEE ME FOR A WEEK, WHEN THIS MERITS IMMEDIATE ATTENTION. I JUST BOUGHT THIS VEHICLE IN MARCH 2013, AFTER THIS PROBLEM HAD ALREADY BEEN REPORTED BY THOUSANDS OF EXISTING OWNERS. HAD I KNOW ABOUT THIS PROBLEM, I WOULD NOT HAVE PURCHASED THIS VEHICLE BECAUSE IT IS SO UNSAFE. *TR

Power Train
Filed Aug 16, 201350,000 milesVA

WHILE DRIVING AT INTERSTATE SPEEDS (65 MPH), THE VEHICLE JUST SEEMED TO STOP, BUT THE ENGINE WAS STILL RUNNING. I HAD JUST GONE OVER A BRIDGE AND WAS ABLE TO COAST DOWN AND PULL OFF THE SIDE OF THE ROAD. A YELLOW WRENCH WAS DISPLAYED IN THE INSTRUMENT PANEL. I TURNED THE VEHICLE OFF AND REMOVED THE KEY. AFTER WAITING FOR A MINUTE, I WAS ABLE TO START THE VEHICLE AND RETURN HOME. THIS HAS HAPPENED THREE TIMES NOW. I CALLED THE DEALERSHIP WHO INFORMED ME THAT THIS WAS NOT COVERED BY WARRANTY AND THEY HAVE HAD SEVERAL REPAIRS RELATED TO THIS. SO MUCH THAT THE TECHNICIAN KNEW THE PART NUMBER BY HEART AND WAS ABLE TO PROVIDE A QUOTE WITHOUT DOING ANY PAPERWORK OR EVEN LOOKING AT THE VEHICLE. I LIVE ON THE COAST WHERE THERE ARE SEVERAL BRIDGES AND TUNNELS. HAD I CHOSE TO DRIVE THROUGH THE TUNNEL INSTEAD OF TAKING THE BRIDGE, I HAVE NO DOUBT THAT THIS ISSUE WOULD HAVE CAUSED A VERY BAD ACCIDENT. THERE NEEDS TO BE A RECALL ON THIS AND FORD NEEDS TO STEP UP AND FIX THE PROBLEM INSTEAD OF MAKING A KILLING OFF THE UNSUSPECTING CONSUMER AT THE SUM OF OVER $400 A POP. *TR

Electrical System
Filed Aug 16, 201353,000 milesNC

I WAS PULLING OUT OF THE DOCTOR'S OFFICE WITH MY WIFE AND NEWBORN CHILD AND AS I PULLED OUT (I HAD PLENTY OF SAFE DISTANCE IF MY CAR WERE FUNCTIONING PROPERLY) MY CAR ALL OF A SUDDEN LOST ANY ACCELERATION CAPABILITIES AND THE RPM'S DROPPED EXTREMELY LOW. THE SPEED LIMIT ON THE ROAD WAS 55 AND IT STARTED WHEN I GOT TO 30MPH MAKING IT SO THE TRAFFIC ALREADY ON THE ROAD RAN UP RIGHT BEHIND ME AND NEARLY HIT ME. I WAS HELPLESS AND COULD NOT GO ANY FASTER. THIS IS AN EXTREMELY DANGEROUS DEFECT, EVEN THOUGH THE CAR NEVER LOST COMPLETE POWER I LOST ALL CONTROL TO ACCELERATE AND CONTINUED TO SLOW WITH FAST TRAFFIC ALL AROUND ME. I AM LUCKY THAT IT DID NOT RESULT IN AN ACCIDENT OR ANY INJURIES TO MYSELF, FAMILY, OR OTHER MOTOR VEHICLE OPERATORS. I TOOK MY ESCAPE TO THE CLOSEST FORD DEALERSHIP WHO INFORMED ME THAT THE ELECTRONIC THROTTLE BODY HAD FAILED. IT WAS NOT VERY COMFORTING WHEN HE KNEW EXACTLY WHAT WAS GOING ON WHEN I TOLD HIM WHAT HAPPENED BECAUSE HE HAD SEEN THIS SAME SITUATION SO MANY TIMES. I CANNOT BELIEVE THAT THERE IS NOT A RECALL ON THIS MANUFACTURER DEFECT AND I HOPE IT DOES NOT RESULT IN ANY ACCIDENTS OR WORSE. *TR

Fuel/Propulsion System
Filed Aug 15, 201334,375 milesCA

I WAS DRIVING ON A MAYOR HIGHWAY A 65/70 MPH WHEN THE VEHICLE LOST POWER, WAS NOT ABLE TO ACCELERATE, COASTED TO THE SIDE, AN ORANGE WRENCH SIGN AND CHECK ENGINE SIGN APPEAR ON THE DASH,AFTER TURNING VEHICLE ON AND OFF SEVERAL TIMES IT WENT BACK TO NORMAL, THIS HAPPENED SEVERAL TIMES OVER THE LAST YEAR AND A HALF, THE FIRST TIME DEALER CLAIMED THERE WAS NOTHING WRONG WITH THE VEHICLE AND CHARGED ME $ 74.95 FOR A" THROTTLE BODY SERVICE" ( THANK YOU HEMBORG FORD - NORCO, CALIFORNIA ) TOOK VEHICLE BACK TO DEALER A YEAR LATER 7-23 2013 AND WAS INFORMED THAT THE ETB (ELECTRONIC THROTTLE BODY ) NEEDED TO BE REPLACED ( SAME PART THAT I PAID $74.95 TO HAVE IT "CLEANED" BEFORE) NOW THIS VEHICLE MISFIRE AND JERKS ON TAKE OFF FROM A DEAD STOP. I CALL FORD, BUT WAS TOLD THAT THERE IS NOT AN SERVICE CALL OR RECALL FOR THIS PARTICULAR VEHICLE. *TR

Engine
Filed Aug 15, 201349,000 milesWA

WHILE ATTEMPTING TO MERGE ONTO THE HIGHWAY I LOST ENGINE POWER IN MY CAR. I WAS UNABLE TO ACCELERATE OR MOVE AND WHEN I PUT THE CAR INTO PARK IT BEGAN TO SHAKE. I HAD TO TURN IT OFF AND TRY TO GET IT TO START SEVERAL TIMES BEFORE IT WOULD START AGAIN... *TR

Electrical System
Filed Aug 14, 201346,000 milesIL

I WAS DRIVING ON AN INTERSTATE AT APPROXIMATELY 75 MPH, WHEN THE ENGINE OF MY 2011 FORD ESCAPE SEEMINGLY SHUT DOWN. THE GAS PEDAL STOPPED WORKING. A SMALL GOLDEN WRENCH ICON LIT UP TO THE LEFT OF THE RPM GAUGE. I PULLED OVER AND AS I SLOWED, THE CAR JERKED. I TURNED THE CAR OFF; TOOK OUT THE KEYS AND WAITED A FEW MINUTES. THE ENGINE HAD A LITTLE EXTRA TROUBLE TO RESTART; BUT IT DID WITHIN 30 SECONDS. TWO DAYS LATER, A DIAGNOSTICS TEST AT MY FORD DEALERSHIP SHOWED THE THROTTLE BODY NEEDED TO BE REPLACED; BUT I WAS TOLD THE PART WAS ON A NATIONAL BACK ORDER. THE SAME INCIDENT REPEATEDLY HAPPENED FOR A TOTAL OF ABOUT 10 TIMES, BEFORE THE PART WAS AT THE DEALERSHIP AND ABLE TO BE REPLACED. THE PART WAS REPLACED MORE THAN TWO WEEKS AFTER THE DIAGNOSTICS TEST AND INITIAL INCIDENT. *TR

Fuel/Propulsion System
Filed Aug 14, 201341,500 milesTX

FROM A DEAD STOP AT A LIGHT, PRESSED ON GAS PEDDLE AND ENGINE DIDN'T DIE, BUT WOULD ONLY CRAWL ALONG AT 1 OR 2 MPH. MADE IT TO A GAS STATION, THEN TURNED OFF ENGINE, RESTARTED, AND EVERYTHING SEEMED FINE. THIS HOWEVER HAPPENED SEVERAL TIMES SINCE. TOOK IT TO FORD DEALERSHIP THE SERVICE REP SAID IT WAS PROBABLY THE THROTTLE BODY. (UPON RESEARCHING, IT APPEARS FORD HAS PUT DEFECTIVE THROTTLE BODY PARTS IN SEVERAL MODEL YEAR'S OF THE ESCAPE.) *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Escape → · Every Escape year → · How the figures are calculated →