Page 18 of 27 · complaints 851–900 of 1,319

2011 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Steering
Filed Mar 5, 201429,000 milesOH

POWER STEERING LOSS. CAN RESET WITH SHUT DOWN AND RESTART. *TR

Power Train
Filed Mar 4, 201467,000 milesMD

MY FIRST INCIDENT OCCURRED ON FRIDAY, AUGUST 30, 2013. I LOST POWER AND ACCELERATION WITH ABSOLUTELY NO WARNING AT ALL. I OBSERVED THAT THE WRENCH LIGHT WAS ON AND NOTICED THAT THE CAR WAS SHUDDERING. I TURNED THE IGNITION ALL THE WAY OFF AND SAT FOR A MINUTE AND TURNED THE CAR BACK ON. IT STARTED FINE AND I IMMEDIATELY TOOK THE CAR TO A MECHANIC NEARBY. I LEFT THE CAR FOR 4 DAYS WHILE OUT OF TOWN AND THE MECHANIC INFORMED ME UPON MY RETURN THAT THEY WERE UNABLE TO DIAGNOSE THE PROBLEM OR REPEAT THE PROBLEM, SO I RETRIEVED MY CAR HOPING THAT IT WAS JUST A ONE TIME INCIDENT. THE SAME OCCURRENCE HAPPENED TWICE MORE ON SEPTEMBER 6, 2013; THIS TIME IN RUSH HOUR TRAFFIC AND IT WAS IN VERY HAZARDOUS AND UNSAFE CONDITIONS. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND TURN THE CAR OFF WITHOUT FURTHER INCIDENT. I'M SURPRISED THAT FORD HAS NOT ALREADY ISSUED A RECALL ON THIS PARTICULAR PROBLEM. SOMEONE COULD GET HURT AND THIS VEHICLE IS VERY UNSAFE WITH THIS POTENTIAL POWER TRAIN PROBLEM. I TOOK IT UPON MYSELF TO DO SOME RESEARCH AND I SEE COMPLAINTS ON OTHER FORD MODELS AND THE ESCAPE AS FAR BACK AS 2008. SHAME ON FORD. I WILL BE TAKING THE CAR TO A FORD SERVICE DEALER ON MONDAY, AUGUST 9, 2013. I LOVE THE ESCAPE (THIS IS MY SECOND ONE) AND HAVE PURCHASED NOTHING BUT FORD PRODUCTS. I WILL SERIOUSLY CONSIDER ANOTHER MAKE FOR MY NEXT VEHICLE PURCHASE. FORD SHOULD ABSOLUTELY DO THE RIGHT THING AND ISSUE A RECALL.

Engine
Filed Mar 3, 201451,580 milesWV

DRIVING ON A WINDING, MOUNTAINOUS ROAD THE CAR SUDDENLY LOST POWER AND WAS NOT RESPONSIVE TO THE ACCELERATOR. THERE WAS NO SHOULDER, SO I KEPT GOING, VERY SLOWLY, AND THEN IT RESUMED NORMAL OPERATING RESPONSIVENESS, ONLY TO LOSE POWER AGAIN. THIS CONTINUED FOR THE 4 MILES IT TOOK FOR ME TO GET HOME. I HOPED IT WAS SOME BAD GAS AND WAS A ONE-TIME EVENT - UNTIL IT HAPPENED AGAIN, AND I WAS AGAIN ABLE TO GET HOME. I AM NOW AFRAID TO DRIVE IT. *TR

Electronic Stability Control (esc)
Filed Feb 25, 201424,500 milesWV

I HAVE NO IDEA WHAT PART IS BAD.... I WAS DRIVING ON A OPEN HIGHWAY AND ALL OF A SUDDEN I HAD NO SPEED, IT WAS AS IF I HAD TAKEN MY FOOT OFF THE ACCELERATOR, I WAS ABLE TO GET IT OFF THE HIGHWAY BUT WHEN IT WAS IDLING, IT WAS RUNNING REALLY ROUGH. AFTER SETTING FOR AWHILE IT SEEMED TO RUN OK BUT OF COURSE BEING A LADY I AM VERY UNCOMFORTABLE DRIVING IT NOW. MY HUSBAND TOOK IT TO OUR DEALER, ASTORG FORD, THEY SAID IT WAS THE THROTTLE BODY AND THEY WOULD REPLACE THE DEFECTED PART BUT DIDN'T HAVE IT IN STOCK, THEY WOULD GET IT IN A FEW DAYS BUT STILL SENT IT BACK HOME FOR ME TO DRIVE AND OF COURSE I WILL NOT DRIVE IT TILL IT IS FIXED, I THINK IT WAS BAD ON THEIR PART TO SEND THE ESCAPE BACK TO ME THE WAY IT IS. THANK YOU *TR

Power Train
Filed Feb 25, 201455,450 milesIL

WHEN PRESSING ON THE GAS THE CAR SHIFTS REALLY HARD. THEN IT SEEMS LIKE THERE IS NO GET UP AND GO AFTERWARDS. THE TRANSMISSION IS SHIFTING HARD. *TR

Power Train
Filed Feb 25, 201444,000 milesSC

TL* THE CONTACT OWNS A 2011 FORD ESCAPE . THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 44,000.

Visibility › Glass, Side/Rear
Filed Feb 19, 201436,000 milesNH

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT NOTICED THAT THE REAR LIFT GATE WINDOW SHATTERED. THE VEHICLE WAS TAKEN FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. UPDATED 03/20/14*LJ UPDATED 03/20/2014 *JS

Air BagsCrash1 injured
Filed Feb 19, 2014SC

2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO AIR BAG AND SEAT FAILURE. *SMD THE CONSUMER STATED WHEN SHE WAS REAR ENDED, HER HEAD FLEW FORWARD AND HIT THE STEERING WHEEL WITH HER MOUTH, THEN FLEW BACKWARD, WHERE THE BACK OF THE SEAT COLLAPSED, WHICH ALLOWED HER TO FLY BACK AND LAND AT A PARTIALLY RECLINED POSITION. FOR APPROXIMATELY 20 MINUTES, SHE LAID IN THE VEHICLE, SUFFERING FROM MUSCLE SPASMS, TRYING TO DETERMINE IF SHE COULD STAND UP. THE CONSUMER WAS DIAGNOSED WITH A CONCUSSION AND WHIPLASH.

Vehicle Speed Control
Filed Feb 14, 201435,500 milesCA

LOST THROTTLE CONTROL, PULLED OVER, TURNED ENGINE OFF, AND RESTARTED TO CORRECT PROBLEM. THIS HAPPENED THREE MORE TIMES OVER FOLLOWING MONTH AT 70MPH ON FREEWAY, 50MPH ON SURFACE STREET AND AN INTERSECTION AT A STOPLIGHT. EXACT SAME BEHAVIOR (LOSS OF ACCELERATOR, TURN ENGINE OFF, RESTART). DEALERSHIP REPLACED THROTTLE BODY. FIVE MONTHS (7,000 MILES) LATER PROBLEM OCCURRED AGAIN AT A BUSY INTERSECTION ALMOST RESULTING IN A SERIOUS TRAFFIC ACCIDENT. I TOOK IT BACK TO FORD, THEY PERFORMED TESTS, SAID THEY ALREADY REPLACED THE THROTTLE BODY WITH THE NEW ONE AND MADE NO REPAIR EVEN THOUGH I TOLD THEM THE CAR WAS UNSAFE TO DRIVE WITH THE DEFECT. THERE WILL BE SERIOUS ACCIDENTS THAT RESULT FROM THIS DEFECT. *TR

Power Train
Filed Feb 13, 201444,500 milesWA

EVER SINCE WE BOUGHT OUR 2011 FORD ESCAPE (USED IN FL--HAD TO DRIVE IT TO WA STATE DUE TO MILITARY PCS ARMY ORDERS) THE CAR HAS NEVER GOTTEN MORE THAN 20 MPG. IT WAS HESITATING CONSISTENTLY AFTER WE PUT 5,000 MILES ON THE CAR. IT STARTED HESITATING/ REVVING RPMS AT STOP/JUMPING/ACCELERATING THEN ENGINE WOULD JUST SHUT OFF AND POWER AS WELL. FINALLY STALLED ON JOINT BASE LEWIS MCCHORD, WA (WHERE WE ARE STATIONED AND LIVE) AND MY HUSBAND COULD NOT GET IT TO START. THE "CHECK ENGINE LIGHT" WAS ALSO THEN SHOWING. WE HAD IT TOWED TO THE NEAREST FORD DEALERSHIP (LAKEWOOD FORD). WE HAD A PLATINUM WARRANTY WE PAID EXTRA FOR WITH OUR MONTHLY PAYMENTS. EVEN WITH THAT WE STILL HAD TO GET AN AER (ARMY EMERGENCY RELIEF) LOAN FOR THE DIFFERENCE (APPX. $187.00) THAT WAS NOT COVERED. WE WERE ENTITLED TO RENTAL CAR COVERAGE BUT THE FORD DEALERSHIP DID NOT CONTACT OUR WARRANTY COMPANY IN TIME SO WE WERE WITHOUT A VEHICLE FOR 4 DAYS. THAT WAS BARELY 3 MONTHS AGO. THEY ENDED UP REPLACING THE THROTTLE BODY REGULATOR. AGAIN...HERE IT IS LESS THAN 3 MONTHS SINCE THAT WAS REPLACED AND WE ARE ONLY GETTING 18.2 MILES TO THE GALLON. IT IS WORSE WHEN WE USE THE FLEX FUEL. IT BARELY HAS 47,000 MILES AND IT IS UNPREDICTABLE AND I FEEL UNSAFE IN THIS CAR. MY HUSBAND IS BEING MEDICALLY BOARDED FROM ACTIVE DUTY ARMY BECAUSE HE IS 100% DISABLED AND A "WOUNDED WARRIOR." THE ONLY COMFORT I HAVE IS SEEING THAT WE AREN'T THE ONLY ONES WHO HAVE DEALT WITH THIS PROBLEM. THAT IS TERRIBLE TO SAY BUT IT IS EVEN WORSE

Engine
Filed Feb 8, 201449,800 milesTX

WHILE DRIVING DOWN THE STREET AT 40 MPH MY CAR STALLED AND STOPPED RUNNING. THERE WERE OTHER CARS BEHIND ME. I HAD TO COAST OFF THE ROAD AND RESTART MY VEHICLE. *TR

Engine
Filed Jan 30, 201429,000 milesIL

PULLING OUT OF THE DRIVEWAY OF MY HOME, THE CAR SURGED FORWARD ON ITS OWN AND NARROWLY MISSED THE NEIGHBOR. THIS SURGING OF THE ENGINE ON ITS OWN IS GOING TO CAUSE A DEATH ONE OF THESE DAYS. FORD REALLY NEEDS TO LOOK INTO THIS. *TR

Power Train
Filed Jan 30, 201451,000 milesCT

CAR WOULD VIOLENTLY BUCK WHILE LOOSING POWER. WRENCH LIGHT CAME ON THEN DISAPPEARED. SEAMS TO BE A RANDOM GHOST THAT VISITS EVERY 2 WEEKS. HAD MAP SENSOR REPLACED UNDER WARRANTY THEN 2 WKS LATER HAPPENED AGAIN. THIS TIME PAID FOR THROTTLE BODY. 2 WKS WENT BY AND IT HAPPENED AGAIN. THIS TIME DIDN'T. GO TO DEALER. NOT SURE BUT I THINK IT MIGHT BE THROTTLE BODY AGAIN IF IT IS INFACT THE PROBLEM. CAR SUCKS. SAME PROBLEM OVER AND OVER. *TR

Service Brakes, Hydraulic › Pedals and LinkagesCrash
Filed Jan 28, 2014PA

2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE PEDAL ISSUES. *SMD THE CONSUMER STATED THE BRAKE WAS UNDERSIZED. WHILE DRIVING, HE FOUND IT DIFFICULT TO HIT THE BRAKE PEDAL, AND INSTEAD HIS FOOT HIT THE ACCELERATOR PEDAL. ON ONE OCCASION, THE CONSUMER HIT THE BUMPER OF ANOTHER VEHICLE, AND ANOTHER OCCASION, HE WAS FORCED TO DRIVE THROUGH A TRAFFIC CONTROLLING ARM AT A LOCAL GUARD HOUSE, BREAKING THE EXTENDED BARRIER ARM.*JB UPDATED 11/26/14

Visibility/Wiper
Filed Jan 27, 201448,000 milesDE

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE AT A RED LIGHT THE TAILGATE WINDOW EXPLODED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING NOR WAS IT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Power Train
Filed Jan 27, 201460,000 milesCA

WHILE DRIVING DOWN THE FREEWAY THE CAR SUDDENLY SURGED FOR A SECOND AND THEN LOST ALL POWER. THERE WAS NO GAS GOING TO THE ENGINE AND I COULD NOT PRODUCE ANY SPEED. I HAD TO COAST TO A STOP WHILE MOVING OVER IN THE FREEWAY LANE TO THE SHOULDER. WHEN I DID STOP, THE ENGINE SOUNDED LIKE IT HAD TROUBLE GETTING FUEL TO IT. I TURNED OFF THE ENGINE AND SAT FOR A SECOND AND WHEN I TURNED THE CAR BACK ON IT STARTED UP AND WOULD GO. OVER THE PAST MONTHS THIS HAS HAPPENED ON AND OFF. SOME DAYS IT DRIVES FINE AND THEN ALL OF A SUDDEN IT WILL DO THE SAME ASPECT. *TR

Power Train
Filed Jan 24, 201437,891 milesTX

ACCELERATED FROM A STOP AND CAR LURCHED AND ENGINE SEEMED ABOUT TO QUIT, GOT "WRENCH LIGHT" AND WAS ABLE TO CREEP TO GET INTO PARKING LOT. TOOK CAR TO DEALER AND THEY RAN DIAGNOSTICS ON CAR AND SAID THE THROTTLE BODY NEEDED TO BE REPLACED. *TR

Power Train
Filed Jan 17, 201424,534 milesNY

AS MY WIFE WAS DRIVING ONE MORNING THE FORD ESCAPE WITH OUT WARNING STARTED TO FEEL LIKE THERE WAS NO THROTTLE WHEN SHE STEPPED IN THE GAS. SHE IMMEDIATELY PULLED TO THE SIDE OF THE ROAD (COASTING BECAUSE THE GAS PEDDLE WASN'T RESPONDING. A LITTLE WRENCH (THROTTLE BODY/POWERTRAIN) LIGHT CAME ON, ON THE DASH. THIS HAPPENED TWICE ON THIS DAY, BOTH TIMES OUT OF THE BLUE. THE FORD DEALERSHIP LOOKED AT IT AND IT WAS THE THROTTLE BODY. THIS SHOULDN'T HAPPEN ON A VEHICLE SO NEW AND SUCH LOW MILEAGE. *TR

Visibility/Wiper
Filed Jan 16, 201413,728 milesOH

DROVE CAR TO WORK, PARKED IN THE OUTSIDE LOT AT APPROXIMATELY 6:30 A.M. RECEIVED A CALL ABOUT 2 HOURS LATER BY SECURITY THAT MY "WINDOW SHATTERED". THINKING SOMETHING HIT THE WINDOW, I WENT DOWN TO SEE THE DAMAGE. THE SECURITY OFFICER WHO WAS IN A BOOTH SEVERAL CARS AWAY FROM MINE SAID HE HEARD A VERY LOUD POP, WHEN HE WENT TO INVESTIGATE HE NOTICED MY BACK HATCH WINDOW JUST SHATTERED. IT WAS SUGGESTED THAT MAYBE IF WAS FROM THE COLD, IT WAS COLD THAT MORNING, BUT IT HAS BEEN COLDER BEFORE AND I DID NOT USE THE REAR DEFROST THAT MORNING. WHILE DOING SOME INVESTIGATING MYSELF, IT SEEMS THAT FORD HAS HAD ISSUES WITH THE 2010/2011 HATCH WINDOWS SHATTERING FOR NO APPARENT REASON. *TR

Vehicle Speed Control
Filed Jan 13, 2014150,000 milesNC

ACCELERATING FROM TRAFFIC LIGHT, IN LEFT LANE, IN HEAVY TRAFFIC. THE CAR SLOWED DOWN AND WOULD NOT RESPOND TO ACCELERATOR. MANAGE TO MANEUVER TO THE SIDE OF THE ROAD. SHUT OFF ENGINE AND RESTARTED ENGINE. ALL APPEARED NORMAL. I MANEUVERED TO A ROAD WITH LESS TRAFFIC TO CONTINUE HOME. THE PROBLEM OCCURRED AGAIN WITHIN A MILE. *TR

Engine
Filed Jan 11, 201488,000 milesIN

ON 1/10/14 UPON PULLING ONTO AN EXIT OFF OF A MAJOR INTERSTATE AS I SLOWED DOWN THE ENGINE SHUT OFF. THE VEHICLE HAD POWER BUT THE ENGINE SHUT OFF ON IT'S OWN. I PUT HAZARD LIGHTS ON, CAR IN PARK AND STARTED AGAIN FINE. AGAIN LATER THAT EVENING I WAS ON MY WAY HOME FROM WORK AND UPON PULLING OFF AN EXIT THE ENGINE STALLED AGAIN. 1/11/14 I DROVE HOME ON A MAJOR HIGHWAY, CAME TO STOP LIGHT AND ENGINE LOST POWER AGAIN. I WAS ABLE TO COAST TO A STOP AND PARK. ENGINE RESTARTED FINE AND VEHICLE PROCEEDED TO STALL AT THE NEXT INTERSECTION. THIS TO ME IS DANGEROUS LOSING ENGINE POWER. I AM AFRAID THIS COULD CAUSE ME TO BE REAR-ENDED IF THIS KEEPS UP. I AM SEEING THE DEALER FIRST THING NEXT WEEK. *TR

Steering
Filed Jan 10, 201477,500 milesCA

WHILE DRIVING DOWN THE ROAD, MY POWER STEERING COMPLETELY FAILED DURING A TURN. THE RESULT OF THE FAILURE WAS A SIGNIFICANT CHANGE IN THE AMOUNT OF EFFORT REQUIRED TO MAINTAIN MY HEADING AND DRIVE THE VEHICLE. AFTER PULLING OVER, I TURNED THE CAR COMPLETELY OFF AND THEN BACK ON. MY POWER STEERING WAS THEN REESTABLISHED. I HAVE HAD THREE REPEAT INSTANCES BEFORE I WAS ABLE TO GET IT TO AN AUTHORIZED FORD DEALER. THIS IS AN EXTREMELY DANGEROUS FAILURE THAT OCCURS RANDOMLY WHILE DRIVING. THIS WAS NOT WEATHER INDUCED; I LIVE IN CALIFORNIA AND THIS OCCURRED ON A 65 DEGREE DAY. *TR

Engine
Filed Jan 1, 201461,000 milesTN

DRIVING AT A SPEED OF 25 MPH AND CAR SUDDENLY LOST ENGINE POWER AND COASTED TO A STOP. TURNED CAR OFF FOR 5 MINUTES THEN STARTED CAR BACK UP AND IT RAN FINE. NEXT DAY DID SAME THING AT 45MPH WITH SAME RESULTS. WEEK LATER SAME THING ONLY THIS TIME ON THE INTERSTATE HIGHWAY GOING 70 MPH. SAME RESULTS: COASTED TO STOP, LET CAR SIT FOR A FEW MINUTES THEN RESTARTED AND RAN FINE. NEXT DAY, SAME THING AT 50 MPH ENTERING THE HIGHWAY. NEXT DAY TOOK CAR TO DEALERSHIP. DEALERSHIP REPAIRED CAR. WE HAD TO PAY FOR REPAIR. SINCE THE REPAIR. NO ISSUES. *TR

Power Train
Filed Dec 30, 201320,800 milesOH

DRIVING ON 5 LANRE PAVED ROAD AT 50 MPH WHEN ENGINE LOST POWER DID NOT STALL. NO THROTTLE RESPONSE. WAS ABLE TO SHIFT INTO NEUTRAL AND COAST INTO PARKING LOT SHUT OFF ENGINE AND RESTARTED PROBLEM WENT AWAY. TOOK TO DEALER 3 DAYS LATER WHERE THROTTLE BODY WAS REPLACED UNDER WARRANTY. *TR

Vehicle Speed Control
Filed Dec 29, 201335,266 milesFL

WHILE DRIVING ON INTERSTATE THE VEHICLE SUDDENLY LOST POWER AND STALLED TO A VERY SLOW SPEED. I WAS ABLE TO SAFELY EXIT THE HIGHWAY AND PULLED INTO A PARKING LOT WITH ENGINE BARELY RUNNING. AFTER TURNING ENGINE OFF AND PREPARING TO CALL AAA, TRIED STARTING ENGINE AND IT RAN FINE. THE CHECK ENGINE LIGHT CAME ON AND I TOOK THE CAR FOR A CODE CHECK. CODE WAS P2111 THROTTLE ACTUATOR STUCK OPEN. I AM JUST GOING OUT OF WARRANTY (30 DAYS AGO IS 3RD ANNIVERSARY OF PURCHASE) AND FEEL THIS IS A MANUFACTURING DEFECT THAT SHOULD BE COVERED BEYOND THE WARRANTY. HAD THIS HAPPENED WITH TRAFFIC CLOSE BEHIND AT 70 MPH, THERE COULD HAVE BEEN A SERIOUS ACCIDENT AS THE SLOWING WAS DRAMATIC WITHOUT TOUCHING THE BRAKES. THIS CONDITION IS A SERIOUS SAFETY HAZARD. *TR

Power Train
Filed Dec 28, 201348,784 milesVA

I HAVE ALREADY FILED ONE COMPLAINT REGARDING THE THROTTLE BODY ON MY 2011 FORD ESCAPE. I HAD TO PAY OUT OF POCKET TO HAVE IT FIXED IN JULY AND 3 WEEKS AFTER I PAID TO HAVE IT FIXED IT STARTED MESSING UP AGAIN. THE THROTTLE BODY HASN'T GONE OUT AGAIN BUT IT BOGS DOWN LIKE IT IS GOING TO SHUT OFF AT ANY GIVEN SECOND. AND ALSO WITH THE PART MALFUNCTIONING IT WREAKS HAVOC ON MY GAS MILEAGE. BEFORE THE PART MESSED UP AND WAS REPLACED I WAS AVERAGE ABOUT 370 MILES ON A TANK OF GAS AND NOW I AM ONLY GETTING ABOUT 266. THE PART IN UNDER WARRANTY BUT THEY WON'T REPLACE IT UNTIL IT GOES COMPLETELY OUT. IT ONLY HAS A 12 MONTH OR 12000 MILE WARRANTY ON IT AND I AM AFRAID THAT IT IS GOING TO GO OUT AFTER THE WARRANTY HAS EXPIRED AND I WILL BE LEFT FOOTING THE BILL AGAIN. ALSO WHEN IT BOGS DOWN THE SCENT OF RAW GAS IS OVERWHELMING AS IT FILLS THE CAB OF THE VEHICLE. I AM A MOTHER OF 2 AND THIS IS MY MEANS OF TRANSPORTATION AND IT IS DANGEROUS TO HAVE MY CHILDREN IN THE VEHICLE. I AM AFRAID THAT IT WILL GO OUT AND I WILL BE HIT AND THE GAS FUMES ISN'T GOOD FOR THEM TO BE INHALING. I DON'T UNDERSTAND WHY FORD MOTOR COMPANY WON'T REPLACE THEM SINCE THEY ARE VERY AWARE THAT THIS IS AN ISSUE. *TR

Power Train
Filed Dec 26, 201380,000 milesTN

CAR STALLED. WRENCH AND ENGINE LIGHT CAME ON. WE WERE GOING DOWN A ROAD THAT HAD NO PLACE TO PULL OVER. WE WERE STUCK IN THE MIDDLE OF THE ROAD. TURNED OFF CAR AND RESTARTED BUT WAS VERY SLOW TO START. WE TURNED AROUND AND WENT BACK HOME AND IT DID IT SEVERAL MORE TIMES. CALLED LOCAL FORD DEALERSHIP AND IS GOING TO COST OVER $400 TO FIX. THIS IS A VERY DANGEROUS PROBLEM AND THE PART SHOULD BE RECALLED. *TR

Steering
Filed Dec 24, 201334,200 milesOH

WHILE BACKING FROM A DRIVE THE TRACTION CONTROL LIGHT CAME ON AND I LOST POWER/ELECTRONIC STEERING. I HAVE DRIVEN OLDER VEHICLES WITHOUT POWER STEERING BUT THIS WAS TWICE AS HARD TO TURN. I HAD TO DRIVE HOME AND HAD TO MAKE SURE TRAFFIC WAS CLEAR AT INTERSECTIONS TO AVOID OTHER TRAFFIC WHEN TURNING SINCE I COULD NOT AVOID GOING INTO OPPOSING LANES. RESET ITSELF LATER BUT WENT BACK OUT A WEEK LATER WHILE DRIVING APPROXIMATELY 35 MUCH AND HIT A SMALL AMOUNT OF SLUSH. LIMPED IT TO THE DEALERSHIP. HAD MY WIFE BEEN DRIVING SHE PROBABLY WOULD NOT HAVE BEEN ABLE TO CONTROL IT. REVIEWS ONLINE SHOW THIS IS NOT AN ISOLATED PROBLEM AND HAS BEEN HAPPENING SINCE AT LEAST 2008 THAT I CAN SEE. ALTHOUGH IT DID NOT RESULT IN A CRASH THE POSSIBILITY DOES INCREASE IF THIS HAPPENED AT HIGHER SPEEDS. *TR

Engine
Filed Dec 23, 201315,000 milesPA

MY DAUGHTER WAS DRIVING, AND HAD PULLED FROM A STOP SIGN. THE VEHICLE SEEMED TO STALL, AND SHE HAD NO CONTROL- NO BRAKES, NO THROTTLE, THE EMERGENCY BRAKE DIDN'T STOP HER, AND SHE FINALLY PUSHED IT INTO PARK AND THAT DID NOTHING. IT ROLLED TO A STOP, ALTHOUGH THE ENGINE SEEMED TO BE RUNNING. SHE TURNED OFF THE ENGINE, AND AFTER A FEW MINUTES, RESTARTED IT. IT RESTARTED, AND SHE PROCEEDED TO DRIVE TO HER DESTINATIONS WHICH WAS CLOSEBY. VERY SCARY, BUT FORTUNATELY, NO OTHER REAL TRAFFIC, BUT THIS COULD HAVE BEEN TRAGIC. *TR

Vehicle Speed Control
Filed Dec 23, 201328,597 milesIL

WHILE TRYING TO ACCELERATE TO ENTER MERGING HIGHWAY, MY 2011 FORD ESCAPE TOOK MANY SECONDS TO STALL AND THEN FINALLY ENGAGE. MY SON ASKED WHY DOES THIS ALWAYS HAPPEN, AND ITS NOT SAFE TO DRIVE NOT KNOWING WHEN ENTERING THE TRAFFIC, THAT YOU WILL NOT KNOW IF THE CAR IS GOING TO MAKE IT IN THE TRAFFIC. I DROVE FAR AND QUITE A BIT YESTERDAY AND IT HAPPENED 3 TIMES. I AM TAKING THE CAR IN NEXT WEEK, EVEN THOUGH THE DEALER THINKS NOTHING IS WRONG. *TR

Vehicle Speed Control
Filed Dec 20, 201346,800 milesFL

AFTER INTERMITTENT 3 TIMES IN 2 WEEKS, HAD THROTTLE BODY CLEANED 12/14/2013 PER FORD TSB. ON THIS DATE, 12/16/13 IT FAILED AGAIN AND HAD THE THROTTLE BODY REPLACED AT MY EXPENSE. FORD WOULD NOT COVER IT AFTER 36,000 OR 3 YEARS AS OUT OF WARRANTY. IT WAS AN EXTREMELY HAZARDOUS CONDITION NOT TO REPLACE. THIS PART SHOULD BE RECALLED IMMEDIATELY FOR REPLACEMENT. *TR

Vehicle Speed Control
Filed Dec 18, 201350,000 milesOH

WHEN ON FREEWAY LOSES ALL THROTTLE HAVE TO COAST TO SIDE OF ROAD AND RESTART. HAD TO REPLACE THE THROTTLE BODY AT DEALERSHIP WITH A TOTAL COST OF 533.13. WAS NOT COVERED UNDER WARRANTY? *TR

Vehicle Speed Control
Filed Dec 18, 201365,000 milesWV

I WAS DRIVING APPROX. 10 MPH, THE GAS PEDDLE STOPPED WORKING, I WOULD PRESS IT BUT NOTHING HAPPENED. THE LITTLE WRENCH APPEARED ON THE DASH. I STOPPED AND THE MOTOR STARTED RUNNING LOUDLY AND ROUGHLY SHAKING THE VEHICLE. I PUT IT IN PARK, TURNED OFF THE KEY, WAITING A MOMENT AND RESTARTED IT. THE RESTART TOOK LONGER THEN NORMAL BUT IT WAS FINE AFTER THAT. THIS HAS HAPPENED 5 TIMES NOW, EACH TIME I WAS GOING APPROX. 10-15 MPH. IT'S DANGEROUS BECAUSE THE CAR CANNOT DRIVEN OUT OF THE WAY OF OTHER VEHICLES. THE 3RD TIME THIS HAPPENED I WAS SLOWING TURNING LEFT THROUGH AN INTERSECTION, THERE WAS ONCOMING TRAFFIC, HAD THE CAR NOT CUT OFF, I WOULD HAVE BEEN SAFE TO CLEAR THE INTERSECTION HOWEVER IT CUT OFF MAKING THE ONCOMING DRIVER SWERVE INTO THE OTHER LANE TO AVOID HITTING ME. IT'S VERY SCARY AND DANGEROUS. *TR

Visibility/Wiper
Filed Dec 17, 201354,000 milesPA

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE REAR WINDOW SUDDENLY BECAME SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

Vehicle Speed Control
Filed Dec 14, 201346,758 milesFL

WHILE TURNING INTO A PARKING LOT MY VEHICLE'S ACCELERATOR QUIT FUNCTIONING. THIS WAS THE SECOND TIME WITHIN A 14 DAY PERIOD. TO OVERCOME THE PROBLEM, I SHUT THE VEHICLE OFF VIA THE KEY, WAITED 3 MINUTES AND TRIED AGAIN. SAME THING. NEXT I SHUT OFF THE ENGINE AND WAITED 5 MINUTES AND THE THROTTLE BODY BEGAN FUNCTIONING AGAIN. I DROVE THE VEHICLE TO A REPAIR SHOP WHERE THEY CLEANED THE AFFECTED PART AND RE-INSTALLED IT. *TR

Vehicle Speed Control
Filed Dec 13, 201340,000 milesIN

I WAS SETTING AT AN INTERSECTION PULLING OUT IN TO ONCOMING TRAFFIC AND VEHICLE DIED. THIS HAS HAPPENED ON NUMEROUS OCCASIONS IN THE PAST YEAR. AT TIMES WHEN I TRY TO STOP IT FEELS AS THOUGH THE VEHICLE IS STILL PULLING WITH FOOT COMPLETELY CLEAR OF ACCELERATOR. *TR

Engine
Filed Dec 13, 201346,700 milesTX

WHILE DAUGHTER DRIVING VEHICLE IN HOUSTON, DRIVING ON FREEWAY, APPROX. 65 MPH, VEHICLE LOST ENGINE ACCELERATION POWER, NO RESPONSE FROM GAS PEDAL, WARNING LIGHTS (WRENCH SYMBOL) ILLUMINATED. HAD TO COAST/IDLE ACROSS TRAFFIC LANES TO GET TO SHOULDER OUT OF TRAFFIC- VERY DANGEROUS AND SCARY - TURNED OFF ENGINE, RESTARTED, VEHICLE THEN OPERATED AS NORMAL AT THE TIME, BUT EVENT HAS SINCE BEEN RECURRING. NOW HAS HAPPENED 6 OTHER TIMES... VERY DANGEROUS SITUATION FOR ANY DRIVER, ESPECIALLY A YOUNG DRIVER. MIGHT ADD THAT THIS PARTICULAR MODEL IS VERY POPULAR WITH YOUNG ADULTS - YOU WILL SEE MANY IN COLLEGE TOWNS. VERY DANGEROUS. INTERNET RESEARCH REVEALS MANY COMPLAINTS AND PROBABLE CAUSE SUSPECTED TO BE THROTTLE BODY MALFUNCTION. MANUFACTURER MUST BE AWARE BY NOW. HAVING CAR REPAIRED - EXPECTING COST OF APPROXIMATELY $600 - $800. *TR

Power Train
Filed Dec 13, 201372,000 milesMA

WAS DRIVING 2011 FORD ESCAPE AND CAR STARTED TO JERK AND DECELERATED WITH GAS PEDAL NOT DOING ANYTHING. PULLED OVER TO THE SIDE OF THE ROAD. THE POWERTRAIN WRENCH LIGHT HAD COME ON THEN THE CHECK ENGINE LIGHT. RESTARTED THE CAR A MINUTE LATER AND IT DROVE A FEW HUNDRED FEET BEFORE SAME THING HAPPENED AND WRENCH LIGHT CAME ON. WILL GET CAR TOWED TO DEALERSHIP. I AM A LONG-TIME FORD OWNER. FORD NEEDS TO STEP TO THE PLATE AND ADDRESS THIS ISSUE. *TR

Power Train
Filed Dec 12, 201355,000 milesNC

WHILE DRIVING THE VEHICLE IT WILL RANDOMLY LOSE ALL POWER AND NO LONGER MOVE. I HAVE TO IMMEDIATELY PULL TO THE SIDE OF THE ROAD IN ORDER TO KEEP FROM GETTING HIT BECAUSE I CANNOT ACCELERATE. THIS IS EXTREMELY UNSAFE AND I WILL NOT ALLOW MY WIFE TO DRIVE THIS VEHICLE BECAUSE OF THIS ISSUE. THE DEALERSHIP SAID IT IS A FAULTY THROTTLE BODY AND THEY HAVE SEEN THIS ISSUE 6 TIMES IN THE PAST 2 WEEKS!! FORD TELLS ME THAT I HAVE TO PAY FOR THIS OUT OF POCKET BECAUSE IT IS NOT COVERED UNDER POWER TRAIN WARRANTY. THERE NEEDS TO BE A RECALL! *TR

Structure › Body
Filed Dec 10, 201337,000 milesVA

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE LIFTGATE WINDOW WAS FOUND TO BE SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS UNAVAILABLE. *TR

Engine
Filed Dec 9, 201356,000 milesNY

THIS HAPPENED TWICE AND I'VE ONLY HAD THE CAR 3 MONTHS. IT' STALLS WHEN I'M DRIVING. I HAD TO STOP THE CAR ON THE GEORGE WASHINGTON BRIDGE IN NY/NJ. TURN OFF THE ENGINE AND START AGAIN. THIS WAS EXTREMELY DANGEROUS AND TERRIFYING TO GO THROUGH!! TODAY THERE WAS SMOKE COMING THROUGH THE FRONT ENGINE. PLEASE ADVISE ME. *TR

Fuel/Propulsion System
Filed Dec 9, 201350,000 milesMO

THE VEHICLE WENT TO IDLE AND WOULD NOT ACCELERATE UNTIL THE ENGINE WAS SWITCHED OFF AND RESTARTED. IT HAS HAPPENED SEVERAL TIMES SINCE. OUR DEALER SAYS THEY CANT DIAGNOSE UNLESS THEY HAVE THE VEHICLE WHILE IT IS IN IDLE ONLY. *TR

Visibility › Glass, Side/Rear
Filed Dec 7, 201329,025 milesIL

JUST AS THE LIFT GATE CLOSED, THE REAR WINDOW SHATTERED. *TR

Visibility
Filed Dec 5, 201350,000 milesNH

AT APPROXIMATELY 9:00 AM IN THE MORNING, THE REAR TAILGATE WINDOW WAS CLOSED INSTANTLY SHATTERING EVERYWHERE. *TR

Engine
Filed Dec 5, 201332,740 milesOH

WHILE DRIVING DOWN THE HIGHWAY ON THE WAY HOME FROM WORK IN BUSY TRAFFIC, SUDDENLY THE ENGINE CAME TO AN IDLE AND A SMALL ICON OF A ?WRENCH? LIT UP ON THE DASHBOARD. AFTER TRYING TO MANEUVER THROUGH TRAFFIC ON THE BUSY HIGHWAY AT 5 MPH (ALMOST CAUSING AN ACCIDENT) I WAS ABLE TO GET TO THE SIDE OF THE ROAD. I SHUT THE CAR OFF AND RESTARTED IT, THE ICON OF THE WRENCH WAS GONE AND THE CAR PROCEEDED TO RUN FINE. I'M REPORTING THIS BECAUSE I HAVE HEARD THIS HAPPEN TO OTHER PEOPLE AND IT WAS CAUSED BY A THROTTLE BODY MALFUNCTION. THIS IS AN EXTREMELY DANGEROUS SITUATION ON A BUSY HIGHWAY. *TR

Visibility › Glass, Side/Rear
Filed Dec 2, 201349,000 milesNE

OUR FORD ESCAPE WAS PARKED AT THE GROCERY STORE. AFTER PUTTING GROCERY BAGS IN THE BACK I SHUT THE TAILGATE AND THE BACK WINDOW EXPLODED. FORD WOULD NOT COVER THIS SINCE ITS PAST THE FACTORY 3 YEAR WARRANTY. NO EXPLANATION FOR HOW THIS HAPPENED HAS BEEN PROVIDED. *TR

Power Train
Filed Nov 29, 201329,129 milesIN

LAST NIGHT WHILE DRIVING AT APPROX. 55 MPH MY 2011 FORD ESCAPE WITHOUT ANY WARNING OR SOUNDS SLOWED IMMEDIATELY TO LESS THAN 5 MPH. I MANAGED TO LET THE CAR CREEP INTO A LOCAL CAR TRANSMISSION REPAIR SHOP. THE VEHICLE WOULD NOT ENGAGE IN FORWARD OR REVERSE. THIS MORNING I CALLED MY FORD DEALER WHO ASKED THAT I LEAVE THE KEYS WITH THE VEHICLE AND ARRANGE TO HAVE IT TOWED TO THE DEALERSHIP. UPON ARRIVING TO THE TRANSMISSION SHOP A SERVICEMAN SUGGESTED I TRY ENGAGING DRIVE AND REVERSE, I DID SO AND THE VEHICLE DID ENGAGE. I REPORTED THIS TO THE FORD DEALER PRIOR TO CALLING ROADSIDE TOWING AND STATED THAT I WOULD NOT FEEL COMFORTABLE DRIVING THE VEHICLE UNTIL IT IS FIXED. THE DEALER SAID HE WOULD ADVISE ME AS SOON AS THEY INVESTIGATE THE PROBLEM. *TR

Power Train
Filed Nov 28, 201326,384 milesAL

I WAS TRAVELING DOWN THE ROAD AT 55 MPH, WHEN THE CAR LOST POWER AND BEGAN TO SLOW. I NOTICE THAT THE WRENCH ICON WAS LIT ON THE DISPLAY. THE CAR WAS STILL RUNNING, BUT ONLY AT ABOUT 1000RPM AND STILL SLOWING DOWN. INCREASING THE GAS PEDAL HAD NO AFFECT ON THE CAR. I WAS ABLE TO GET OFF THE ROAD ON TO A SIDE STREET. THE CAR WAS ABLE TO PULL ITSELF ALONG, BUT ONLY AT A SNAILS PACE. I STOPPED THE CAR AND SHUT ENGINE OFF FOR A MINUTE OR 2, RETRIED STARTING IT AND IT CRANKED SO I MADE IT HOME. THE CAR DONE THE VERY SAME THING THE NEXT NIGHT, THIS TIME DRIVING AT 65MPH ON A 4 LANE HIGHWAY.. THIS SOUNDS LIKE THE SAME PROBLEM OTHERS HAVE DESCRIBED CONCERNING THE THROTTLE BODY. THIS VEHICLE IS TOO NEW FOR THESE PROBLEMS TO BE HAPPENING. A DANGEROUS SITUATION IN HEAVY TRAFFIC. *TR

Fuel/Propulsion System
Filed Nov 27, 201337,500 milesFL

THE VEHICLE SUDDENLY LOST POWER WHEN CROSSING INTERSECTION. WRENCH LIGHT CAME ON . COULD HAVE BEEN VERY DANGEROUS WITH HEAVY TRAFFIC SITUATION. CAR LIMPED HOME [FORTUNATELY ONLY 300 YARDS] @ LESS THAN WALKING PACE. NOT HAPPY AND HAS AFFECTED MY CONFIDENCE IN EXPENSIVE VEHICLE. LUCKILY FORD AGENT HELPFUL. *TR

Fuel System, Gasoline
Filed Nov 26, 201328,399 milesHI

AFTER SITTING AT A RED LIGHT, I TRIED TO ACCELERATE VEHICLE TO GET ON THE HIGHWAY THEN VEHICLE HESITATED AND WOULDN'T RESPOND TO ANY ATTEMPTS TO ACCELERATE AND THE ENGINE LIGHT AND WRENCH LIGHT CAME ON. AFTER COMPLETELY TURNING THE CAR OFF AND TRYING TO RESTART IT, IT TOOK APPROX 7 SECONDS TO TURN OVER AND AFTER MAKING ANOTHER ATTEMPT TO ACCELERATE THERE WASN'T ANY CHANGE. I DID THIS TWO MORE TIMES AND ON THE THIRD TRY, THE VEHICLE RESPONDED TO PROMPTS FROM THE ACCELERATOR. BOTH THE ENGINE LIGHT AND WRENCH LIGHT WERE STILL LIT UP, BUT I DROVE THE CAR TO THE AUTOPORT AND WAS GIVEN THE TROUBLE CODE P2112 AND WAS TOLD THAT THE THROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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