Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
The contact owns a 2010 Ford Escape. The contact stated while pulling into the driveway, the steering wheel locked up. There were no warning lights illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 98,000.
The contact's mother owns a 2010 Ford Escape. The contact stated that on two separate occasions while his mother was driving, the power steering assist failed while in mid-turn. The "power assist fault" warning light had illuminated on the instrument panel during the failures. After the first failure, his mother had taken the vehicle to a dealer where the warning light was reset and the power steering returned. A year later while his mother was making a left turn, the power steering failed nearly causing the vehicle to strike several pedestrians on a busy sidewalk. The contact arrived at the scene and had to use excessive force to steer the vehicle home. The next day, the vehicle was taken back to the dealer where he was provided an estimate for a torque sensor replacement. The manufacturer was notified of the failure and referred him to NHTSA for assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering) which he linked to the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
The contact owns a 2010 Ford Escape. The contact stated that while driving at 10 MPH, he heard an abnormal popping sound as the "power steering assist fault" warning message appeared on the instrument panel. The contact stated that excessive force was needed to steer the vehicle but he was able to drive home. The contact called the dealer and manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering). The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2010 Ford Escape. The contact stated that while driving approximately 50 MPH, the power steering failed to operate as needed. The power steering assist warning light was illuminated after the failure occurred. The contact stated that she was unable to reset the power steering. The contact took the vehicle to a certified mechanic who informed her of an unstated recall. The contact spoke with the dealer who confirmed that the VIN was not included. The vehicle had not been repaired. The approximate failure mileage was 63,000.
The contact owns a 2010 Ford Escape. The contact stated that while driving approximately 30 MPH in the snow and icy road conditions, power steering failed and the contact lost control of the vehicle. The contact stated that no warning lights were illuminated. As a result of the failure, the contact crashed into a ditch. The contact stated that there were no injuries sustained, nor was medical attention needed. The contact stated that her husband was on the passenger side during the incident but was able to drive her vehicle to her residence after the crash. The vehicle was taken to an independent mechanic, and was advised to call NHTSA to check for a recall on the vehicle. The dealer and the manufacturer were not notified of the failure. The mileage failure was 166,000.
My daughter was driving her 2010 Ford Escape on the highway and a warning light appeared stating "Power Steering Sensor Fault" and once she stopped she lost the ability to use power steering on the vehicle. The car currently doesn't have power steering and I took it to a Ford Dealership and they wanted to charge just over $2200 to replace the steering column. There was a recall on 2010 Ford Escapes, recall NHTSA 14V284000 Ford 14S05 for this problem on other 2010 Ford Escapes but the car we have the Vin number isn't part of this recall. There are many Ford Escapes built between the years 2008-2010 with this problem. Plus I had a 2008 Ford Escape a few years back with this problem and it was fixed by our local Ford dealership through the recall.
The contact owns a 2010 Ford Escape. The contact stated that while driving 65 MPH, the steering wheel was locked up. The power steering system disabled message was displayed. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the steering column. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact to keep the receipts. The contact stated the failure was related to NHTSA Campaign Number: 14V284000 (Steering). The approximate failure mileage was 160,000. The VIN was not available.
Hard to turn steering wheel when i driving I-65 have to pull over. that is really danger safety for my family.
On 12/16/2019, I took my 2010 Ford Escape, [XXX] to Kelly Ford, Beverly, MA for recall 14S05. Electric Power Steering could fail, due to a faulty Torque Sensor. Mileage was 84,977. I was told that dealer found that new Torque Sensor was not needed. System was reprogrammed. After this I experienced intermittent failure of the electric power steering. Brought vehicle to Kelly Ford 1/29/2020. Mileage was 85,811. They could not duplicate the steering failure. On 1/16/2022, the power steering has completely failed, & a power steering assist fault message has appeared. Mileage is now 91,945 Two Ford dealers told me that Ford will likely not cover the repair, since the recall was “closed” after they saw the vehicle. I called Ford customer service 1/19/2022, & was told the same. She said that Ford does not open recalls. I think this is wrong, since the problematic Torque Sensor was not replaced during my recall visit. This repair could exceed $2K, since the steering column must now be replaced. I think that Ford should be held responsible to repair my vehicle correctly. Especially since the vehicle can no longer be safely driven. Ford states that upon failure, vehicle will revert to manual steering mode. NOT TRUE. When power steering fails, it is much harder to turn than a manual steering equipped vehicle, & therefore unsafe to drive. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2010 Ford Escape. The contact stated while driving approximately 15 - 20 MPH, the power steering assist failed, and the steering wheel was difficult to turn. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 250,000.
Power Steering failed while driving at approximately 50 miles per hour. The power steering assist light came on, I was able to pull the vehicle over but it was quite difficult. Checked for power steering fluid and this vehicle is not equipped with it, all seems to be electronic. What I didn't realize at that time was when the power steering goes your all wheel drive goes which makes it twice the hazard in the winter. I am thankful the roads were not icy as I probably would have crashed. There seem to be many recalls for this particular issue but not on my vehicle VIN.....why is that? Do I need a dealer to give me a failure report? Will Ford fix this? I await your reply, thank you for your time.
Power steering assist error and there is no power steering. The code has been reset several times but it keeps happening.
As everyone is aware, Ford had a recall on 2010 escape, Recall # 14S05 - Electronic Power Steering that I took in to Ford 9-20-2016, recently the power steering Failed, and I am Thankful no one was on a road driving with a hard turn, then losing power steering that could possibly hurt or killed someone, my daughter usually drives this car with my grandson whose 22 months old, if the outcome would have been a fatality of one or both my daughter, and grandson, I would without a doubt have hired an attorney. I am shocked NHTSA is not pursuing this any longer, I hope you change your position, and make ford replace the torque sensor, that its not a matter of if it goes out, but when. My understanding is there are about 1,000,000 cars possibly more, with this issue, if the cost to repair were 500.00 a car for parts and labor, that would be a cost to Ford Motor Co. 1/2 BILLION DOLLERS or more, I hope its not money talking.
Power steering failed and information panel shows 'POWER STEERING ASSIST FAULT'. There was a prior recall 14S05 from Ford which was completed (software reflash) by previous owner. We purchased the vehicle in November, 2017, with the mileage at 71,000 and the current mileage is 117,000 The steering wheel vibrated off and on without any errors shown beginning about 85,000 miles. I have not taken the vehicle to a dealer yet.
I drove to a shopping center, parked the car and went to do some shopping. When I was done, started the car and attempted to pull out from the parkin place. The steering system was almost unmovable. Using extreme force, was able to crack it a little bit while slowly moving back; however realize i could not possibly drive the car at that kind of effort to steer. Pulled back into the parking slot, an proceeded to attempt to re start the car. by the 3rd attempt, the power steering worked normally; I tried moving the steering both directions, and after verifying that it was working apparently normal, decided to drive slowly back home. I parked the car and have not used it for almost a week, I have been trying to find if there were any recalls on this unnerving kind of failure. The steering system.
I had no warning when I lost control of the vehicle as the power steering just stopped working. Managed to get home and park it. Message on the dash says POWER STEERING ASSIST FAULT
The contact owns a 2010 Ford Escape. The contact stated that while driving at various speeds, the brake pedal would depress the floorboard without warning. The contact stated that he would have to pump the brakes and engage the ABS to stop the vehicle. The contact had taken the vehicle to several dealers where he had the brake lines bled, the master cylinder replaced, and the hydraulic control unit replaced. Despite the multiple repairs, the contact stated that extra brake travel time was needed to stop the vehicle. The manufacturer had been notified of the failure and informed him that they could not determine the cause of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
Noticed the steering on my 2010 Ford Escape would oscillate back and forth approximately 1/4" when in park. I made an appointment with the local ford dealer to have it inspected. In my own research I discovered Recalls: NHTSA 14V284000 FORD 14S05. But my VIN was not listed for the recall and I have owned the vehicle since new. Dealer reported that the steering column needed to be replaced but parts are backordered and it would be safe to drive until then. The next day, driving down the road the power steering failed with code B2278. The recall explains that only the torque sensor needs to be replaced, not the entire steering column. This is a safety issue and should be covered under the recall.
After a few minutes of driving, the power steering assist began to fail. First, the "power steering assist fault" notification/error appeared in my message center, and steering became difficult, but the error disappeared after a few seconds and I was then able to steer easily. I parked my car and turned it off. When I turned the car on again about three minutes later, the "power steering assist fault" message appeared at startup and did not disappear. The power steering has not worked since. The error code "power steering assist fault" signifies that the power steering control module cannot determine the driver's steering input. Because the electric power steering system cannot determine what direction the driver is steering, the EPS shuts down. This exact error was the cause of a recall that began May 27, 2014 (see NHTSA campaign # 14V284000) (see also Ford recall # 14S05). The recall states that "vehicles potentially affected are certain 2008-2011 model year Fold Escape & Mercury Mariner vehicles built at the Kansas City Assembly Plant from August 18, 2006, to September 11, 2010." My vehicle meets all of these criteria; my vehicle also has experienced the specific error mentioned in the recall documents. I noticed no other errors or malfunctions with the vehicle at the time. The vehicle is available for inspection as needed. The error has been examined by an individual with knowledge of vehicle error codes and repair. The first EPS system fault occurred while I was actively
The contact owns a 2010 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle started shaking abnormally. The contact stated she was safely able to slow the vehicle to approximately 10 MPH and proceed back to her residence. The contact stated that on her way to the residence she noticed that the power steering warning light illuminated, and the steering wheel was difficult to turn. The contact called an independent mechanic and informed the mechanic of the failure. The contact was notified of NHTSA Campaign Number: 15E045000 (Suspension) and 14V284000 (Steering). The local dealer was contacted but the contact was informed that the vehicle was not included in the recalls and that the repair would be an out-of-pocket expense. The manufacturer was not notified of the failure. The failure mileage was 140,000.
The contact owns a 2010 Ford Escape. The contact stated while parking the vehicle, the power steering fault warning light was illuminated. The contact stated when she returned to start the vehicle, the steering wheel became difficult to turn. The vehicle was not drivable. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The contact attempted to call the manufacturer but was unable to speak to a representative. The failure mileage was approximately 67,500.
The vehicle started making occasional "clunking" sounds upon right hand turns around the 120,000 mile mark as if my tire were falling into a pothole that wasn't there. Had one occurrence where a sharp right hand turn resulted into what I'd call a "locked up" steer or loss of steering control and flashing warning light. It then mysteriously resumed normalcy. At 135,000 during a brake job service, mechanic pointed out that the crossmember has prematurely corroded through along with concerns about the subframe and this car was unfit to drive which may be the reason for the above. I'm reading very similar stories of all the same symptoms that have already resulted in accidents with this car which is forcing me to park this.
My power steering went out on a Sunday while I was miles away from my home. No warning lights or messages came on the dashboard. I did have very limited steering and I was able to get it home. There were recalls by Ford for this particular problem in the year it was made, 2010. My vin # didn't come up for needing a recall. I'm going to take it to a garage to be repaired and I'd like to know what the faulty part is.
In past couple of years, I had power steering loss while driving. I managed to get car off road but very difficult. I paid $2,000 for a new steering column and was told this was a common Ford Escape Issue. Less than 1 year later, I am having same problem again. Steering comes and goes.
The power steering cuts out abruptly causing loss of control. The dashboard begins to flash with warning lights and sounds, however when the power steering comes back on the warning lights and sounds stop. This is a known issue by Ford but the dealer tells me my car is not on the recall list, the existing recall #14S05 does not cover my vehicle and furthermore it let Ford off the hook w/o truly fixing the problem. If you look into it you will find that the "repair" does not work! The NHTSA needs to do something about this as it will cause accidents and possibly lead to injury or death! Please - get serious about holding Ford accountable. This is a SERIOUS problem.
The contact owns a 2010 Ford Escape. The contact stated that while driving 50 MPH, the power steering failed, and the contact could not turn the steering wheel. The power steering assist fault warning light was illuminated. The contact pulled over and began driving at slower speeds while manually steering the vehicle. The vehicle was diagnosed by an independent mechanic with power steering failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
The contact owns a 2010 Ford Escape. The contact stated that the sub-frame had extensive rust above the wheels. The contact was unable to pass the PA vehicle inspection. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 149,500.
The contact owns a 2010 Ford Escape. The contact received notification of NHTSA Campaign Number: 14V284000 (Steering). The vehicle was taken to the local dealer and was inspected, and the software update was performed. The contact stated that several months later after stopping at a stop sign and then attempting to accelerate, the vehicle lost power steering functionality. There was no warning light illuminated. The contact manually drove the vehicle without power steering to the residence. The local dealer was contacted and informed of the failure. The dealer informed the contact that the recall repair was previously performed and offered no further assistance. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2010 Ford Escape. The contact stated that while attempting to refuel the vehicle, the fuel filler door would not open and the contact attempted to use a screwdriver to open the fuel filler door. The contact was not able to refuel the vehicle. The vehicle was taken to the dealer and the dealer performed the recall repair for NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline). However, the dealer did not have time to repair the fuel filler door. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,000.
1.2010 Ford Escape Electronic Throttle Body issue investigated by the NHTSA. 2. Hesitations, surges, stalls. Ford has issued a CSP 13N03 with time and mileage limits. This is a safety issue effecting many Ford vehicles and the symptoms may not surface until beyond the CSP 13N03 time limits imposed by Ford, as in my case. These electronic throttle body hesitations, surges and stalls are very dangerous and result in compromised safety for the driver, their passengers and others on the road. I have come very close to a collision on two separate occasions because of this issue. The NHTSA should force Ford to reclassify this issue as a recall with no time nor mileage limits or lift the current program time and mileage limits for people like me who are beyond the time limit who have just recently developed this problem. This is a mechanical defect as well as a safety issue. 3. Problem confirmed by Ford dealership. 4. Dash warnings - check engine light and wrench lights illuminated. In my case, these have gone on and off, vehicle demonstrates hesitations, surges, stalls, then resets itself and the vehicle functions normally. This has happened twice over the last few months. Just recently, the warning lights have stayed illuminated and the symptoms are now constant.
I was driving on the freeway in the second lane from the left cruising around 60-65 MPH when the vehicle started to idle rough and then I lost the ability to accelerate I had to maneuver over to the right-hand shoulder of the freeway with cars flying around me. Even though the engine never stalled, the loss of my ability to accelerate left me a sitting duck in danger of being struck by another vehicle or as a dangerous obstacle for other vehicles who might have gotten in an accident trying to avoid me. It also came to my attention while researching the cause that Ford was aware of the issue and had already recalled certain vin #'s and sent a letter out to others with an extended factory warranty to replace the part, but only once the part failed. NOT SAFE! I previously reported this incident to you in August or September, however I lost my follow up information and don't know what happened with my complaint.
Unknown
I was driving turning right and my steering wheel locked up and I hit a tree I seen my model car has a recall #14s05
The contact owns a 2010 Ford Escape. The contact stated while his fiancé was driving 55 MPH, the vehicle drove over a bump in the middle of the roadway and the steering wheel turned to the left causing the wheels to make a squealing sound. The contact stated that the steering wheel remained off center. The driver had the vehicle towed to his residence. The contact took the vehicle to the local dealer however, the vehicle was not diagnosed or repaired. The contact was concerned that the failure was related to the front wheel being misaligned. The manufacture was not made aware of the failure. The failure mileage was unknown.
Loss of. Power steering while running. And dash. Markers turn off in the highway
The contact owns a 2010 Ford Escape. The contact stated that while driving at an undisclosed speed, the steering wheel locked up. The power steering assist fault message was displayed. The contact called the local dealer, but vehicle was not diagnosed or repaired. The contact stated the failure was like NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was not notified of the failure. The failure mileage was unknown.
The subframe is rotted out on the right passenger side which could cause the wheel to fall off while in transit. This is a known problem for the Ford escapes that has not been recalled by Ford. This vehicle is only 11 years old.
Electronic steering assist is intermittently failing causing loss of power steering. Other vehicles of this model and year have been recalled for this failure. My Vin is not included in this recall. Warning light notification comes comes on dash. Power steering is lost. Also steering wheel vibrates when stopped at a traffic light.
The contact owns a 2010 Ford Escape. The contact stated while driving 30 mph while attempting to make a left turn, the steering wheel turned right inadvertently then ceased. The contact slammed on the brake pedal to stop the vehicle from going into a ditch. The vehicle was taken to an independent mechanic and diagnosed that the steering shaft torque sensor malfunctioned and needed to be replaced. The vehicle was not repaired and remained at the dealer since parts were on back order. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was 118,000.
FORD RECALL OF POWER STEERING RESET THE COMPUTER. POWER STEERING STILL FAILED REQUIRING THE SENSOR THAT WAS NOT REPLACED TO BE REPLACED. THE PROBLEM PRESENTED WITH THE SAME ERROR CODES AND SYMPTOMS THAT CAUSED THE RECALL. FORD SAID THAT THE RECALL WAS ALREADY COMPLETED. AT THE TIME THEY FLASHED THE MEMORY ON THE DEVICE INSTEAD OF REPLACING.
WHILE DRIVING MADE RIGHT HAND TURN INTO SERVICE STATION AND LOST CONTROL OF VEHICLE. FORTUNATELY HAD SLOWED FOR TURN AND ALTHOUGH SCARED NO ONE WAS HURT WHEN TOW COMPANY JACKED UP ESCAPE TO TOW IT ONTO FLATBED TRUCK WE SAW THAT FORWARD FRAME HAD RUSTED ALLOWING FRONT OF A ARM TO SEPARATE FROM FRAME CAUSING SUSPENSION TO SEPARATE FROM VEHICLE.
THE VEHICLE WAS STATIONARY - THE LIFT GATE TRAPS WATER INSIDE AND HAS CAUSED THE LIFT GATE TO RUST OUT SO BADLY THAT IT HAS CAUSED ME TO REPLACE THE LIFT GATE LATCH ACTUATOR MOTOR AND ASSEMBLY ON THE LIFT GATE 5 TIMES SINCE I PURCHASED THIS VEHICLE IN MAY 2010. MY SERVICE DOG HAS GOTTEN STUCK IN THE VEHICLE DUE TO THE LIFT GATE MOTOR BECOMING BROKEN. I WAS UNABLE TO OPEN THE LIFTGATE AND HAD TO TAKE DOWN THE SEATS. IN THE EVENT THIS WAS AN EMERGENCY MY SERVICE ANIMAL WOULD'VE DIED. MY SERVICE ANIMAL IS TOO LARGE TO RIDE UP FRONT AND SHE RIDES IN THE BACK. ON OCCASION WHEN MY LIFT GATE WAS NOT WORKING, I HAD TO RENT A VEHICLE. IN ORDER TO FIX THE RECENT ISSUE WITH THE GATE, THE SHOP THAT I TOOK MY CAR TO HAD TO PRY OPEN THE GATE AND REPLACE THE MOTOR ASSEMBLY. THIS ISSUE WILL CONTINUE UNTIL THE LIFT GATE IS REPLACED AND NO LONGER HOLDS WATER. THIS IS A COMMON SAFETY ISSUE WITH THE FORD ESCAPES. ADDITIONALLY, THE FRONT PASSENGER SIDE DOOR ALSO HOLDS A LOT OF WATER. THE MILEAGE INDICATED IS FOR THE MOST RECENT REPAIR, BUT IT HAS HAPPENED MULTIPLE TIMES PRIOR TO THIS DATE.
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED WHILE AT A STANDSTILL, THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER, AND WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
FIRST I NOTICE THE CAR JUST DROP GEARS AND NEARLY STOP ON THE OFF RAMP OF THE HIGHWAY. SECOND TIME I TRIED TO REVERSE AND IT WOULD NOT MOVE AND I HAD TO CALL A TOW TRUCK TO TAKE IT TO THE GARAGE. FORD TOLD ME IT NEEDED A NEW TRANSMISSION. FORD DEALERSHIP WANTED TO CHARGE ME OVER $ 5000 FOR THE JOB. I WINDED UP GOING TO A LEE MYLES THAT CHARGE COST TO $ 4000 FOR THE REPAIRS IT HAD DONE. NOW FEW MONTHS LATER AND THE VEHICLE IS SHAKING UPON START UP AND IDILING. WHENEVER I DRIVE THE CAR IT FEELS LIKE ITS JERKS SLIGHTLY WHEN GOING AT HIGHER SPEEDS. CHANGED OUT THE AIR FILTER, REBUILT TRANSMISSION AND STILL HAVING PROBLEM AFTER PROBLEMS WITH THIS 2010 FORD ESCAPE.
STEERING;AT SLOW SPEEDS AND ESPECIALLY AT IDLE THE STEERING WHEEL JUMPS BACK AND FORTH. JITTERY IS HOW I'D DESCRIBE IT. AT SLOW SPEEDS IT FEELS LIKE A LOOSE WHEEL WHEN THE STEERING WHEEL SHAKES. THROTTLE BODY; RECALL IS EXPIRED. I PURCHASED THE CAR (SECOND OWNER) ABOUT 2015 FROM A DEALERSHIP IN ORANGE COUNTY, CA. I NEVER RECEIVED ANY COMMUNICATION FROM FORD ABOUT THIS ISSUE. OEM THROTTLE BODY FAILED IN 2019, WHICH WAS INDEPENDENTLY DIAGNOSED AND I REPLACED THE DEFECTIVE COMPONENT. NO RECOURSE AT THE PRESENT WITH EITHER ISSUE. BOTH ARE SIGNIFICANT SAFETY ISSUES KNOWN THROUGHOUT FORD FORUMS AND INCLUDING THE MANUFACTURER.
WHEN I STARTED VEHICLE STEERING WHEEL STARTED TO SHAKE A LITTLE BIT ON ITS OWN, THEN I TRY TO LEAVE PARKING SPACE AND STEERING WAS REALLY HARD TO MOVE. I TRIED TO DRIVE LIKE THIS BUT IT IS REALLY HARD TO STEER VEHICLE ON THIS CONDITIONS TRYING TO DRIVE ON TRAFFIC HAS BECOME DANGEROUS DUE TO THE LACK OF STEERING, I OPTED TO STOP DRIVING THIS CAR UNTIL I CAN TAKE IT TO THE SHOP.
REAR SUBFRAME IS RUSTED, POTENTIALLY CRACKED CAUSING NOISE AND LOSS OF NORMAL CONTROL WHEN DRIVING.
THE CAR HAS HAD ISSUES STARTING SINCE I BROUGHT IT FROM A USED DEALER LAST SEPTEMBER. OVER TIME IT GOT MORE DIFFICULT TO CRANK. I STARTED CHECKING YOUTUBE TO SEE IF IT WERE JUST ME AND CAME TO LEARN THAT THERE IS A GREAT MULTITUDE OF OTHERS HAVING THE SAME ISSUE WITH THEIR FORD ESCAPES. THE LOCKING MECHANISM FROM THE KEY THAT FLIPS THE IGNITION SWITCH IS EITHER TOO WEEK OR IT DOESN'T TURN FAR ENOUGH FOR THE VEHICLE TO CRANK. I HAVE HAD TO REMOVE THE COVERING FROM MY STEERING WHEEL AND MANUALLY USE THE SPARE KEY AS AN EXTENSION OF THE O E INSIDE THE IGNITION, IN ORDER FOR THE VEHICLE TO CRANK. THE SAME PROCESS IS REQUIRED IN TURNING THE CAR OFF. RIGHT NOW IT WORKS, HOWEVER COULD BE A HAZARD WITH ALL OF THE WIRING IN THE STEERING WHEEL EXPOSED. AND WHO IS TO SAY THAT ONE DAY THE VEHICLE WON'T JUST SHUT OFF IN THE MIDDLE OF THE HIGHWAY WITH THE KEY AND IGNITION SWITCH HAVING AN IMAGINARY PHYSICAL CONNECTION?
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL KNOCKING SOUND WAS COMING FORM THE FRONT DRIVER'S SIDE WHEEL WELL AS THE ABS, TRACTION CONTROL, AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC REPLACED THE HALF SHAFT AND THE FRONT WHEEL BEARINGS. THE CONTACT STATED THAT THE FAILURE RECURRED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO STEER THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURES TO NHTSA CAMPAIGN NUMBER: 15E045000 (SUSPENSION) AND 14V284000 (STEERING). THE CONTACT THEN CALLED TYLER FORD, LTD (2626 S SW LOOP 323, TYLER, TX 75701) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 182,711.*DT
THERE'S A DUNT IN THE HOOD FROM SOMETHING FALLING ON IT
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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