2008 Ford Escape complaints

POWER STEERING FAILED - HAD RECALL IN AUGUST PERFORMED BY FORD TO PREVENT THIS BUT STEERING WHEN OUT ANYWAY. TOOK TO FORD DEALER WHO HAD TO REPLACE STEERING COLUMN ANY SAID I HAD TO PAY WHICH THEY SAID IT WASN'T COVERED UNDER SAFETY RECALL (14S05). FORTUNATELY SHE WASN'T DRIVING DOWN HIGHWAY WHEN IT WENT OUT! *TR

THE POWER STEERING QUIT WORKING. I HAVE SINCE DISCOVERED THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL. FORD MOTOR COMPANY REFUSES TO HONOR THEIR RECALL #14S05. *TR

I SUBMITTED A COMPLAINT ON FEBRUARY 2, 2015 IN REFERENCE TO THE STEERING COLUMN LOCKING UP WHILE DRIVING MY CAR TO WORK. THE CAR WAS TOWED TO THE REPAIR SHOP AND THE SERVICE TECHNICIAN INFORMED ME THAT THE CODES WERE CLEARED AND THE CAR WAS TESTED AND WAS DRIVABLE. HE ALSO TOLD ME THAT I WOULD HAVE TO REPLACE THE STEERING COLUMN AT THE COST OF $2,600. IT WAS MY UNDERSTANDING THAT AFTER THE RECALL REPAIR WAS MADE BACK IN AUGUST 2014, THAT THERE SHOULD BE NO OTHER ISSUES PERTAINING TO THE ELECTRONIC STEERING ASSIST OR TORQUE SENSOR MODULE. AFTER DOING SOME RESEARCH AND READING A LETTER DATED JULY 1, 2014 PERTAINING TO SAFETY RECALL 14S05 FROM THE OFFICE OF [XXX], DIRECTOR OF SERVICE ENGINEERING OPERATIONS, THIS LETTER INSTRUCTED DEALERSHIPS TO "REPROGRAM THE POWER STEERING CONTROL MODULE IF NO CODE WAS PRESENT, REPLACE THE TORQUE SENSOR IF CODE B2278 WAS PRESENT OR REPLACE THE STEERING COLUMN ASSEMBLY IF CODE B1342 OR B2277 IS PRESENT". WHAT THE REPROGRAMMING OF THE POWER STEERING CONTROL MODULE ACTUALLY DID WAS TO PROGRAM THE STEERING COLUMN SENSOR TO ILLUMINATE THE WRENCH ICON ON THE DASHBOARD TO LET THE DRIVER KNOW THAT THE POWER STEERING ASSIST WAS ABOUT TO BE DISABLED ON THE VEHICLE. THIS IS STILL A SAFETY ISSUE! THIS IS NOT A FIX! WHEN THE VAST MAJORITY OF DRIVERS TAKE THEIR VEHICLE TO THE DEALERSHIP TO BE REPAIRED, THAT IS WHAT THEY EXPECT. THE SICK PART OF THIS REPROGRAMMING THE MODULE IS THAT ONCE THIS NOTIFICATION IS MADE, THE CAR IS INOPERABLE AND FORD WANTS YOU TO B

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE MADE A LOUD CLINKING NOISE AND THE TRANSMISSION SEIZED. THE CONTACT LOST CONTROL OF THE VEHICLE. THE SERVICE VEHICLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 75,000. UPDATED 4/15/15*CN UPDATED 03/09/16.*JB

RECALL 14S05 WAS PERFORMED BUT FAULTY SENSOR SHOWED UP 4 MONTHS AFTERWARDS AND NOW FORD REFUSES TO FIX THE PROBLEM AS THEY CLAIM THE RECALL ADDRESSED THE PROBLEM. *TR

KEY IS DIFFICULT TO TURN IN IGNITION. YOU HAVE TO PUSH AND TURN REALLY HARD. BEEN ONGOING FOR OVER A YEAR. EVERY TIME I HAVE MY CAR SERVICED, I HAVE TO HELP THE MECHANICS AND I'M A WOMAN. FORD DEALERSHIP SAID THE IGNITION SWITCH AND LOCK NEED REPLACING. $220 FOR PARTS WITH $734 AS THE TOTAL ESTIMATE WITH LABOR. IT'S GETTING HARDER TO START WHICH CAN BE SCARY IF I GET STRANDED. I'VE NEVER HAD THIS PROBLEM WITH A CAR. I'VE READ AT LEAST 30 OF THE SAME COMPLAINTS ON THE INTERNET. WHERE IS THE RECALL,? *TR

WHILE DRIVING MY VEHICLE INTO THE PARKING GARAGE AT WORK, THE POWER STEERING WENT OUT. MY STEERING WHEEL LOCKED MAKING IT DIFFICULT TO PULL INTO A PARKING SPACE. I HAD THE VEHICLE TOWED TO MY FORD DEALERSHIP TO FIND OUT WHY THE STEERING WHEEL HAD LOCKED UP SINCE I DID HAVE THE RECALL REPAIR DONE ON THE TRUCK IN AUGUST OF 2014. THE SERVICE REP TOLD ME THAT THE TORQUE SENSOR WAS BAD AND THAT THEY CLEARED THE CODES, TEST DROVE IT AND TOLD ME THAT IT WAS READY TO BE PICKED UP. THE SERVICE REP TOLD ME THAT I WOULD HAVE TO GET MY STEERING COLUMN REPLACED TO THE TUNE OF $2,600. I DROVE THE CAR TO WORK THAT MORNING AND THE WRENCH LIT UP ON THE DASHBOARD AND THE STEERING WHEEL LOCKED ONCE AGAIN. I FIND IT HARD TO BELIEVE THAT I AM GOING TO HAVE TO COME OUT OF MY POCKET TO PAY FOR A REPAIR FOR SOMETHING I BELIEVE SHOULD HAVE BEEN COVERED BY THE INITIAL RECALL ESPECIALLY SINCE IT WAS LESS THAN 6 MONTHS SINCE I HAD THE RECALL DONE. THIS VEHICLE IS ONLY 7 YEARS OLD AND IT IS RIDICULOUS TO BELIEVE THAT I SHOULD HAVE TO PAY FOR A MALFUNCTION DUE TO NO FAULT OF MY OWN. SO, AS FOR NOW, THE CAR IS GOING TO SIT IN A GARAGE INOPERABLE. FORD HAS GOT TO DO BETTER. *TR

TOOK MY FORD ESCAPE TO DEALER FOR THE STEERING TORQUE SENSOR, RECALL BY FORD #14S05 IN AUGUST 2014. THE DEALER DID NOT GET ANY "BAD" CODES, SO THEY DID A SOFTWARE UPDATE. ON JANUARY 26, I COULD NOT STEER MY CAR. FORTUNATELY, I WAS AT A STOP AND NOT DRIVING ON THE FREEWAY. I HAD TO HAVE IT TOWED TO THE LOCAL DEALERSHIP. THEY SAID THE STEERING TORQUE SENSOR FAILED AND I HAD TO REPLACE THE ENTIRE STEERING ASSEMBLY WHICH IS GOING TO COST ME $1200. FORD WILL NOT COVER THE REPAIR BECAUSE THEY SAID THE "SOFTWARE UPDATE" WAS DONE. I HAVE SEEN SEVERAL OTHER RECORDS OF THE SAME ISSUE NOT BEING COVERED BY FORD. *TR

2008 FORD ESCAPE FAULTY IGNITION IN ORDER TO START THE CAR THE KEY MUST BE PRESSED HARD INTO THE IGNITION WHILE TURNING OTHERWISE THE CAR WON'T START.IT HAS BEEN GETTING WORSE AND I FEEL THERE SHOULD BE A RECALL SO IT CAN BE FIXED. *TR

I WENT TO MY FORD GARAGE AT ABOUT 100,000 MILES COMPLAINING THAT THE POWER ASSIST STEERING STOPS WORKING SPORADICALLY. WITH NO WARNING THE CAR STEERS MANUALLY, WITH NO LIGHTS THAT GO ON. AFTER STARTING THE CAR SOMETIMES IT WOULD DRIVE FINE AND SOMETIMES IT WOULD REVERT TO MANUAL STEERING. TOOK IT TO THE GARAGE KNOWING SOMETHING WAS WRONG AND THEY TESTED IT AND TOLD ME THERE WAS NOTHING WRONG WITH IT. AGAIN IT HAPPENED AT ABOUT 115,000 MILES AND WHEN THEY TESTED IT THEY SAID NOTHING WAS WRONG WITH IT. I TOLD THEM THERE IS SOMETHING WRONG WITH IT, WHETHER THE CODE IS SHOWING UP OR NOT. ABOUT 2 MONTHS AND 123,000 MILES THE VEHICLE WAS RECALLED FOR POWER STEERING ASSIST FAIL, WHICH I KNEW WAS THE PROBLEM WITH THE CAR FROM THE BEGINNING. AT THAT TIME, THEY SAID AGAIN, THEY PERFORMED THE RECALL AND NOTHING NEEDS TO BE FIXED. NOW AT 128,000 MILES THE POWER ASSIST FAIL LIGHT COMES ON AND STAYS ON AND I ONLY HAVE MANUAL STEERING. I TOOK IT TO THE GARAGE FOR WHICH I THOUGHT WOULD BE COVERED REPAIRS AND THEY STATED THAT FORD WILL NOT COVER THE STEERING COLUMN REPLACE, WHICH IS NEEDED, BECAUSE THE RECALL SENSOR WAS REPLACED THE LAST TIME I WAS IN. TO ME THAT IS NOT FIXING THE PROBLEM AT ALL, IT IS SIMPLY NOW ABLE TO TELL ME THERE IS SOMETHING WRONG WITH THE VEHICLE, WHICH I KNEW ABOUT OVER 28,000 MILES AGO. THE GARAGE SAYS IT IS TOTALLY UP TO FORD TO DECIDE IF THEY WILL PAY FOR THE RECALL AND THEY SAY THAT THEY ARE NOT RESPONSIBLE. THIS IS NOT HOW A RECALL SHOULD BE REPAIRED. THEY ARE NO

I WAS DRIVING ON THE FREEWAY WITH CRUISE CONTROL ON AND THE SAFETY ISSUE OCCURRED WHEN I TRIED TO SLOW DOWN/TURN OFF THE CRUISE CONTROL. THE CRUISE CONTROL WOULD NOT TURN OFF AND THE BRAKES DID NOT WORK. I WAS STOMPING ON THE BRAKE WITH BOTH FEET AND THE CAR WAS NOT SLOWING DOWN. AFTER RIDING THE BRAKES THE CAR SLOWED DOWN AND I WAS ABLE TO PULL INTO THE SCALES ON THE SIDE OF THE FREEWAY. FORD REPLACED THE CRUISE CONTROL CABLE FOR $235 AND SAID THERE WAS NO RECALL FOR THIS SAFETY ISSUE. THIS WAS A VERY DANGEROUS ISSUE AND I BELIEVE IT SHOULD BE FREE TO FIX. *TR

I WAS DRIVING TO WORK AND THE STEERING COLUMN STARTED TO VIBRATE AND THEN THE POWER STEERING WENT COMPLETELY OUT. MY VEHICLE WAS DOING THE SAME THING LAST SUMMER AND I RECEIVED A MAILED POSTCARD WITH A POWER STEERING RECALL. I TOOK IT TO MY LOCAL DEALER AND THEY RESET A SENSOR. IT HAD BEEN WORKING FINE UNTIL TWO WEEKS AGO. THE POWER STEERING HAS GONE OUT SEVERAL MORE TIMES FOR SHORT PERIODS. I CALLED FORD REGARDING THE ISSUE AND THEY TOLD ME THEY COULD DO NOTHING FOR ME THIS TIME & THAT THE REPAIRS WOULD BE AT MY EXPENSE. I FEEL AS IF THE POWER STEERING GOING OUT IS A SAFETY ISSUE AND BECAUSE OF THE RECALL FROM LAST SUMMER, FORD SHOULD BE RESPONSIBLE FOR FIXING IT. UPDATED 09/23/15.*JB

TL*THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE PROBLEM HAS RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

2008 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL WOULD START TO SHAKE AND THE STEERING WAS SLIGHTLY DRIFTING TO THE RIGHT. MADE AN APPOINTMENT WITH THE FORD CHAPMAN DEALERSHIP IN WARMINSTER, PA WHO WOULDN'T 'SEE' THE CAR AND SCHEDULE AN APPOINTMENT FOR 2 WEEKS AWAY. DRIVING INTO WORK THURSDAY MORNING, 22-JAN-2015, THE "POWER STEERING ASSISTANT FAILURE" LIGHT CAME ON. AFTER WORK, WHEN I WENT TO LEAVE, MY CAR WHEEL WOULDN'T TURN AT ALL SO I CALLED THE DEALERSHIP. STEERING WHEEL WAS NOW IN 'MANUAL' MODE. DEALERSHIP SAID TO DRIVE IT TO THE SHOP. DEALERSHIP SAID THE STEERING SENSOR HAS FAILED AGAIN, THE COLUMN NEEDS TO BE FULLY REPLACED, BUT ISN'T COVERING IT, WHICH COSTS ~$1,500 PLUS A RENTAL CAR. FORD ESCAPE HAD AN INITIAL STEERING SENSOR FAIL IN 2014. *TR

MY CAR WAS SERVICED AT CENTURY FORD MT. AIRY ON 11/14/2014 AT 110,472 MILES FOR FORD RECALL 14S05. TICKET SHOWED RECALL WORK WAS "COMPLETED". ON 1/24/15 AT 110,898 MILES, THE POWER STEERING FAILED AND ALMOST CAUSED ME TO CRASH. LUCKILY, I WAS ABLE TO FORCE THE STEERING WHEEL TO AVOID THE ACCIDENT. OBVIOUSLY, THE WORK BEING CONDUCTED BY FORD TO CORRECT THIS STEERING FAILURE ISSUE UNDER RECALL 14S05 IS NOT WORKING. THE NHTSA NEEDS TO INVESTIGATE WHAT TYPE OF WORK FORD HAS DONE ON MY CAR AND OTHERS THAT IS NOT CORRECTING THE PROBLEM. FORD MAY JUST BE COMPLETING A "SOFTWARE UPDATE" TO UPDATE THE SOFTWARE FOR THE POWER STEERING CONTROL MODULE (PSCM) AND THE INSTRUMENT CLUSTER MODULE SYSTEM THAT IS NOT CORRECTING THE PROBLEM AND THE ENTIRE STEERING SYSTEM MY NEED TO BE REPLACED TO AVOID SUCH SYSTEM FAILURES IN THE FUTURE. UPDATED 04/13/15. *JB .....UPDATED 10/15/15 *BF UPDATED 9/19/2017*CN

AFTER THE RECALL ON THE POWER STEERING FOR THE 2008 FORD ESCAPE WE HAVE HAD NUMEROUS ISSUES. MOSES FORD OF ST. ALBANS, WV SAID THE COMPUTER MUST RE-SET. AT 7:30 A.M. ON 1/23/15 THE POWER STEERING WENT OUT. FORD MOTOR COMPANY STATES WE MUST PAY FOR ALL REPAIRS EVEN THOUGH A PROBLEM HAS EXISTED. WAS TOLD THAT SOME CARS HAD TO HAVE COMPLETE SYSTEM REPLACED BECAUSE OF PROBLEMS. THIS COMMENT WAS MADE WHEN I CONTACTED FORD MOTOR COMPANY. THE COMPUTER WAS JUST RE-PROGRAMMED ON MINE. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,493.

TL*THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL BECAME STUCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

WHILE DRIVING THE VEHICLE IT STOPPED ACCELERATING & LOST RPMS. THE SUV JOLTED FORWARD & BACK & DID NOT HAVE ENOUGH POWER TO ACCELERATE. IT MADE A REVVING SOUND EACH TIME THE GAS PEDAL WAS PRESSED. AT MOMENTS THE SUV WOULD ACCELERATE SLOWLY BUT THEN REPEAT THE PROCESS OVER. *TR

TL*THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BEGAN SHAKING UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT STEERING COLUMN ELECTRIC MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000. ......UPDATED 03/31/15 *BF

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING) WAS RECEIVED IN AUGUST OF 2014. THE VEHICLE WAS TAKEN TO THE DEALER, WHO UPDATED THE POWER STEERING SOFTWARE BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS NO LONGER COVERED UNDER THE RECALL DUE TO THE FAILURE CODES NOT BEING PREVIOUSLY PRESENT WHEN PERFORMING THE RECALL REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO TURN AND THE THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN SERVICED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WAS STIFF AND DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. UPDATED 4/13/15*CN THE CONSUMER STATED UPON PUTTING THE VEHICLE IN REVERSE, HE DISCOVERED THERE WAS NO POWER STEERING. A DIAGNOSIS REVEALED THE TORQUE SENSOR NEEDED TO BE REPLACED. UPDATED 06/04/15*JB

I WAS DRIVING THE VEHICLE AND A LOUD NOISE WAS MADE AND THE VEHICLE STOPPED RUNNING. HAD CAR TOWED TO GARAGE AND THE 2ND AND 4TH BANDS WERE DESTROYED. THE TRANSMISSION WAS REBUILT. IT TOOK 1.5 MONTHS TO COMPLETE THE WORK. NOW HERE I AM AGAIN SITTING ALONG THE HIGHWAY WITH THE SAME ISSUES 2ND AND 4TH BANDS DESTROYED AND THE ENGINE MOUNTS DESTROYED THIS TIME. IT HAS ONLY BEEN 7 MONTHS AND 6,526 MILES LATER AND I HAVE TO PUT ANOTHER TRANSMISSION IN THE CAR. THERE IS A SERIOUS PROBLEM WITH THESE TRANSMISSIONS. *TR

DESPITE PERFORMING FORD'S SAFETY RECALL 14S05, MY VEHICLE'S POWER STEERING CONTINUES TO FAIL, CEASING TO OPERATE FOR HOURS OR DAYS, ALONG WITH LOSS OF TRACTION CONTROL. THE UNPREDICTABLE FAILURES SEEM TO BE ASSOCIATED WITH TORQUE SENSOR (WHEEL ANGLE) FAULTS AT LOW OUTDOOR TEMPERATURES (<10F). THE LAST FAILURE OCCURRED WITH A GUEST AT THE WHEEL (IN THE DRIVEWAY, THANK GOODNESS) RESULTING IN HER BACKING INTO A SNOW BANK AND DAMAGING THE TAIL PIPE. DESPITE THE CLEAR DOCUMENTATION OF THIS PROBLEM IN NHTSA RECALL 14V-284, AFTER TWO FULL DAYS AT THE DEALER, THE SERVICE MANAGER INDICATES FORD WILL NOT AUTHORIZE ANY ACTION UNTIL THEY CAN REPLICATE THE FAILURE IN REAL TIME. DOES THAT MEAN THEY NEED TO KEEP THE CAR UNTIL THE NEXT COLD FRONT? OR SHOULD I CONTACT SOMEONE FROM FORD TO COME IMMEDIATELY TO WHEREVER I AM WHEN THE STEERING NEXT FAILS? WILL THAT BE FROM A DITCH ON THE SIDE OF AN ICY ROAD WHEN STEERING SUDDENLY ACTIVATES OR DEACTIVATES WITHOUT WARNING? GIVEN THE VERY WELL DOCUMENTED PROBLEMS WITH THE FORD ESCAPE ELECTRONIC POWER STEERING SYSTEM, I WOULD EXPECT FORD TO AUTHORIZE AT LEAST THE NEXT STEP IN REPAIRING THIS PROBLEM IMMEDIATELY. I WOULD ALSO EXPECT A VERY REASONABLY PRICED REPAIR OF THE DAMAGED TAIL PIPE CONNECTION. UNFORTUNATELY, ACCORDING TO [XXX], A SECOND TIER FORD CUSTOMER RELATIONS MANAGER, "THERE IS ABSOLUTELY NOTHING FORD CAN DO TO CORRECT THIS PROBLEM UNLESS IS OCCURS WHILE AT THE DEALER." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)

MY 2008 FORD ESCAPE STARTED HAVING POWER STEERING FAILURES IN 6/11/2014 SAID THEY WOULDN'T HAVE THE PROGRAM TO FIX IT UNTIL JULY. 2014. SO IN NOVEMBER 2014 I TOOK IT IN TO HAVE THE RECALL FIXED.. THEY SAID IT WAS A REPROGRAM FIX. AND AFTER 2 WEEKS IT WAS DOING THE SAME THING AGAIN SO I HAVE IT TOWED ON A FLAT BED AND THEY SAY ANOTHER REPROGRAM FIX.. THIS IS THE 3RD TIME IT'S BEEN TO THE DEALER FOR THE SAME PROBLEM. SO JUST YESTERDAY JANUARY 14,2015 IT STARTED DOING THE SAME THING AGAIN!! OBVIOUSLY THEY NEVER FIXED THE RECALL IN THE FIRST PLACE.!!! THEY TELL ME IT'S THE STEERING COLUMN THAT HAS TO BE REPLACED AND IT'S NOT COVERED!!! OMG THE FIRST LETTER STATED EITHER THEY WOULD DO THE REPROGRAM FIX,THE STEERING COLUMN OR THE TORQUE SENSOR.AND IT WOULD BE COVERED PARTS AND LABOR. SO HERE I SIT WITH A PIECE OF JUNK THAT THE RECALL NEVER FIXED IN THE FIRST PLACE. I WILL NEVER BUY A FORD AGAIN!! I CALLED FORD MOTOR COMPANY AND THEY TOLD PRETTY MUCH THAT I WAS OUT OF LUCK AND I COULD FILE LEGAL PAPERS!! IF I HAD THE MONEY TO FIGHT FORD MOTOR COMPANY I WOULD HAVE ALREADY JUNKED THE PIECE OF CRAP AND BOUGHT A NEW CHEVY.. *TR

APPROXIMATELY IN MARCH OF 2014, WE HAD AN ISSUE WITH THE ABS LIGHT COMING ON AND TRACTION CONTROL COMING ON FOR NO REASON AT ALL. THIS MADE DRIVING/STEERING EXTREMELY DIFFICULT. WE TOOK IT TO THE SHOP WHERE THE TONE RING AND SPEED SENSOR WERE REPLACED. IN DECEMBER 2014, WE HAD SIMILAR ISSUES AND WE TOOK IT TO THE FORD DEALERSHIP. WE WERE TOLD IT WAS A SPEED SENSOR ISSUE AGAIN. THE WORK WAS DONE AT THE INDEPENDENT SHOP THOUGH SINCE THEY DID THE ORIGINAL WORK. YET AGAIN, IN JANUARY 2015 WE WERE EXPERIENCING THE SAME ISSUES AGAIN AND HAD THE CAR TOWED TO THE SHOP. THE LEFT FRONT SPEED SENSOR WAS DIAGNOSED AS THE PROBLEM. THERE IS OBVIOUSLY SOME SORT OF FAILURE THAT IS OCCURRING TO TRIGGER THIS ISSUE. IF YOU DO A GOOGLE SEARCH, THERE ARE SEVERAL COMPLAINTS SIMILAR TO MINE. I BELIEVE THIS SHOULD BE INVESTIGATED FOR A POSSIBLE RECALL. THIS IS CRATING A SAFETY ISSUE THAT CAN LEAD TO ACCIDENTS. *TR

ON SEVERAL OCCASIONS MY STEERING WHEEL WOULD SHAKE AND SHUT OFF. THIS PROBLEM STARTED RIGHT OVER MY 40,000 MILE MARK. STRANGELY THIS PROBLEM WOULD HAPPEN FOR FOUR MONTHS OUT OF THE YEAR, THEN WOULD COME BACK ON. I REPORTED IT SEVERAL TIMES TO THE DEALER WHEN I TOOK IT IN FOR MY LIFETIME OIL CHANGE. IN JULY 2014 I RECEIVED A LETTER STATING THAT FORD MOTOR COMPANY HAS ISSUED A RECALL TO FIX THE PROBLEM WITH THE STEERING. IN THE SAME PARAGRAPH IT SAID REPLACEMENT OF TORQUE SENSOR OR STEERING COLUMN REPLACEMENT MAY BE NEEDED. I TOOK THE CAR IN AUG. AND A REBOOT WAS DONE TO THE COMPUTER SO THE ERROR FOR THE STEERING FAULT WOULD ALARM. I THOUGHT THIS PROBLEM WAS FIXED. WELL I WAS DRIVING LAST WEEK, AND MY STEERING ALARM WENT OFF THEN MY STEERING SHUT OFF. I CALLED THE DEALER AND TRIED TO GET THE CAR BACK IN TO FIX THE STEERING PROBLEM, I WAS TOLD THAT FORD DECIDED TO NOT PAY FOR THE REPLACEMENT OF THE ENTIRE STEERING COLUMN THAT WE WERE GOING TO HAVE TO PAY FOR IT OURSELVES. I CALLED THE FORD HELP LINE, AND THEY CREATED A CASE# AND I SPOKE WITH A COUPLE OF DIFFERENT PEOPLE, THEY THEN TOLD ME THAT UNLESS THE STEERING WAS OUT AT THE EXACT TIME OF THE RECALL THAT THE DON'T HAVE TO FIX IT. I CONTINUED TO ARGUE MY LETTER STATING THAT IT SAID, THAT EITHER ITEM COLUMN OR SENSOR WERE COVERED AND GOING TO BE REPLACED. NOWHERE DOES IT SAY ONLY THE FIRST TIME YOU TAKE IT IN FOR THE RECALL, EITHER OR WOULD BE REPLACED. THE WOMAN THEN KEPT REITERATING THAT FORD DOESN'T HAVE THE FINANCIAL RECOUR

IT FEELS AS THOUGH THE CAR IS PULLING TO DRIVE FORWARD. AND A PUTTERING EFFECT. *TR

AFTER THEY DID THE RECALL ON THE 2008 FORD ESCAPE WENT AND GOT IT FIX THEN IN JANUARY 7 2015 THE POWER STEERING JUST COMPLETELY WENT OUT WHILE IN MID TURN ON A HIGHWAY. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST LIGHT ILLUMINATED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 130,000.

FORD ISSUED A RECALL IN JULY 2014 FOR STEERING TORQUE SENSOR ISSUES. REMEDIES INCLUDED REPROGRAMMING THE PCSM OR REPAIRING/REPLACING THE ENTIRE STEERING COLUMN. I TOOK MY VEHICLE IN TO GET REPAIRS UNDER THE RECALL IN NOVEMBER 2014. APPARENTLY, THE DEALERSHIP ONLY FOUND IT NECESSARY TO REPROGRAM THE PCSM. IN THE IMMEDIATE WEEKS FOLLOWING, I STARTED TO HAVE STEERING PROBLEMS AND WAS GETTING FAULT CODES FOR POWER STEERING SENSOR FAILURE. I THUS TOOK MY VEHICLE IN AGAIN TO GET IT CHECKED OUT. THE TORQUE SENSOR NEEDED TO BE REPLACED, WHICH INCIDENTALLY REQUIRED THAT THE ENTIRE STEERING COLUMN BE REPLACED.. THIS IS THE EXACT ISSUE FORD ISSUED A RECALL FOR, AND AGREED TO FIX, BUT HAS REFUSED TO REPAIR BECAUSE THEY SAID THE "REPAIR" WAS PERFORMED WHEN THEY REPROGRAMMED THE PCSM. THIS WAS NOT A REPAIR. (INCIDENTALLY, IT MAY HAVE BEEN WHAT ACCELERATED OR CAUSED THE ULTIMATE TORQUE SENSOR FAILURE.) A QUICK ONLINE SEARCH REVEALS I AM NOT ALONE IN THIS PROBLEM. THIS FORUM HAS NUMEROUS 2008 FORD ESCAPE OWNERS DESCRIBING EXACTLY WHAT HAPPENED TO ME: HTTP://WWW.ESCAPE-CITY.COM/VIEWTOPIC.PHP?F=24&T=25610 . PLEASE REQUEST THAT FORD ACTUALLY REPAIR THE STEERING COLUMN ISSUES IN ITS VEHICLES, INSTEAD OF USING THE GUISE OF REPROGRAMMING IN AN ATTEMPT TO LIMIT ITS LIABILITY.

TL-THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL REQUIRED EXCESSIVE FORCE IN ORDER FOR THE VEHICLE TO ACCELERATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000. DJR

IN COLDER TEMPERATURES, BELOW APPROXIMATELY 45 DEGREES, THE ACCELERATOR BECOMES "STUCK" AND UNABLE TO BE PRESSED DOWN. AFTER SEVERAL TIMES OF STOMPING ON IT, IT RELEASES AND THE CAR ACCELERATES. THIS CONTINUES TO OCCUR AT EVERY STOP, RED LIGHTS, STOP SIGNS, ETC., UNTIL THE CAR/TEMPERATURE WARMS UP. WHILE WAITING TO PULL OUT INTO TRAFFIC, UPON RELEASING THE BRAKES THE CAR MERELY IDLES INTO TRAFFIC AS THE ACCELERATOR IS STUCK AND UNABLE TO BE PRESSED, LEAVING THE CAR CREEPING ON TO THE ROAD/HIGHWAY UNTIL THE ACCELERATOR LOOSENS AND IS ABLE TO BE PRESSED. AS TOLD BY A FORD SERVICE TECHNICIAN AND OTHERS WITH THIS SAME PROBLEM, THE ISSUE IS WITH THE THROTTLE BODY. THIS SAME ISSUE DOES NOT OCCUR DURING WARMER SEASONS/TEMPERATURES.

WE WERE DRIVING TO WORK AND NOTICED THAT THE CAR WAS NOT SHIFTING AT ALL. WE GOT ABOUT A 1/2 MILE AND A WRENCH-LIKE LIGHT APPEARED ON OUR DASH. I GOT OUT THE OWNERS GUIDE AND LOOKED IT UP AND IT SAID IT WAS THE THROTTLE CONTROL/POWER TRAIN. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. ALSO, THE AIR BAG AND TRACTION CONTROL LIGHTS INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE AND NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.

WE PURCHASED THE 2008 FORD ESCAPE XLS IN MAY 2014. SOON AFTERWARDS THE POWER STEERING WOULD RANDOMLY CEASE FUNCTIONING MAKING IT DIFFICULT TO STEER. THERE WERE MULTIPLE FAILURES BETWEEN MAY 2014 TO DECEMBER 2014. THIS PROMPTED ME TO DO SOME RESEARCH INTO THE ISSUE. I DISCOVERED THAT THERE WAS A FACTORY RECALL (14S05) THAT DEALT WITH THE FAULTY SOFTWARE/HARDWARE. ON FRIDAY 12/05/2014, IN THE AM, BROUGHT 2008 FORD ESCAPE XLS, TO THE KEN GARFF FORD IN AMERICAN FORK FOR THEM TO PERFORM THE NECESSARY ACTION TO RESOLVE FORD ESCAPE RECALL 14S05. I DROPPED OFF THE VEHICLE AND ASSUMING THE FORD SERVICE DEPARTMENT WOULD TAKE ALL THE NECESSARY ACTIONS TO FULLY COMPLETE THE WORK CALLED FOR IN THE RECALL. MY WIFE PICKED UP THE VEHICLE THAT EVENING AND WE ASSUMED THAT ALL STEPS IN THE RECALL WERE COMPLETED. ON THURSDAY 12/11/2014, IN THE AM, THE ELECTRIC POWER STEERING WENT OUT ON THE VEHICLE TWICE WHILE DRIVING THE VEHICLE. WE RETURNED TO THE DEALERSHIP ON THAT DATE (12/11/2014). THEY WERE NOT ABLE TO LOOK AT THE VEHICLE UNTIL THE FOLLOWING DAY, FRIDAY 12/12/2014. ON THAT DATE, WE WERE TOLD THAT THE STEERING COLUMN PARTS WERE NOT REPLACED AND THAT ALL THE DID WAS PERFORM A SOFTWARE UPDATE. I ASKED THEM WHY THEY HAD NOT REPLACED PART THAT WAS CALLED FOR IN THE RECALL. THEY TOLD ME THAT WHEN THEY CHECKED THAT THERE WERE NO ERROR CODES RECORDED. I TOLD THEM THAT WAS NOT POSSIBLE BECAUSE IT HAD JUST FAILED THE PREVIOUS WEEK. THEY TOLD ME THAT THEY WOULD NOT REPLACE THE STEERING COLUMN PER THE

TRANSMISSION SLIPPING. NO 2ND OR 4TH. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED ON SEVERAL OCCASIONS. ADDITIONALLY, THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL AND WAS NOT ABLE TO START THE VEHICLE DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED FREQUENTLY. THE DEALER STATED THAT THE ESB SYSTEM AND THE MASTER CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

TOOK THE VEHICLE IN FOR THE 14S05 RECALL, WHICH IS INTENDED TO CORRECT A STEERING ISSUE. THIS OCCURRED ON 12/10/2014. THE REPAIR SUPPOSEDLY REPROGRAMMED THE POWER STEERING TORQUE SENSOR TO PREVENT THE POWER STEERING FROM TURNING OFF WHILE DRIVING. ON 12/28/2014 THE POWER STEERING FAILED, WHICH SEEMS TO BE THE REASON FOR THE RECALL. WE TOOK THE VEHICLE IN FOR REPAIR ON 12/29/2014. THE FORD MOTOR COMPANY DENIED REPAIRING THE VEHICLE BECAUSE THE RECALL WORK WAS ALREADY DONE ON THE VEHICLE. MY COMPLAINT IS THAT THE SERVICE ACTION COMPLETED ON 12/10/2014 BY THE LAWLEY FORD, SILVER CITY DEALERSHIP, DIRECTED BY THE FORD MOTOR COMPANY, DID NOTHING TO ACTUALLY FIX A KNOWN SAFETY ISSUE. IN ADDITION, IT PROVIDED MY FAMILY WITH A FALSE SENSE OF SAFETY BECAUSE IT IS REASONABLE TO ASSUME THE STEERING ISSUE WAS RESOLVED. *JS

THIS IS THE SECOND TIME IN TWO YEARS THAT THE ELECTRONIC POWER STEERING HAS FAILED IN THE VEHICLE. THE FIST WAS IN 2012 AND CAUSED THE STEERING TO LOCK UP WHILE MY WIFE WAS DRIVING. AT THAT TIME I HAD THE ENTIRE STEERING COLUMN REPLACED AT THE DEALERSHIP FOR A CONSIDERABLE EXPENSE. THE VEHICLE IS CURRENTLY LOOSING STEERING SENSATION IN A WAY THE VEHICLE FEELS AS IF IT IS SLIPPING ON ICE. THE STEERING WHEEL WILL TURN AT HIGHWAY SPEED WITH NO RESPONSE FROM THE VEHICLE. NEEDLESS TO SAY THIS IS A NIGHTMARE. THE VEHICLE FEELS UNSAFE AND OUT OF CONTROL WHEN IT EXHIBITS THESE CHARACTERISTICS. I CHECKED RECALL INFO AND HAVE FOUND THAT THIS IS A COMMON COMPLAINT ON THESE VEHICLES. THERE IS A RECALL, BUT MY VIN IS NOT INCLUDED. I HOPE THIS GETS HANDLED QUICKLY BEFORE THERE ARE MORE ACCIDENTS AND INJURIES. *TR

GAS PEDAL STICKS WHEN AIR TEMP IS BELOW 20 DEGREES. CAN'T PRESS PEDAL TO GET GAS TO ENGINE. *TR

THE CONDENSER IS COMBINED WITH POWER STEERING AND TRANSMISSION. THIS VEHICLE SHOULD NOT OF HAD A LEAK AS IT ONLY HAS 28311 MILES ON IT. THIS IS BAD FOR GROUND WATER AS FLUID LEAKS GOES ON STREET AND INTO STORM DRAINS. COST TO FIX IS ABOUT $700.00. *TR

DRIVING DOWN INTERSTATE RED EXCLAMATION INSIDE TRIANGLE ILLUMINATED AND VEHICLE CUT OFF. HAD TO PULL OVER TO SIDE OF ROAD. REPAIRED AT FORD DEALER ON 4/3/14 RIVERTOWN FORD IN COLUMBUS GA. RECEIVED RECALL NOTICE 14S19/ NHTSA 14V-526 AND THEY KEEP GIVING ME RUN AROUND ON RETURNING MY MONEY. *TR

I OWN A 2008 FORD ESCAPE, IN AUGUST 28TH, 2014 AS I WAS COMING OFF THE HIGHWAY AND STOPPED AT A LIGHT MY VEHICLES WRENCH SYMBOL CAME ON AND AS I TRIED ACCELERATING MY VEHICLE WENT UP TO 45 RPM BEFORE CHANGING GEAR INTO SECOND. SINCE THIS DAY, I TRIED TAKING MY CAR INTO REPAIR SERVICES BUT I AM VERY LIMITED, AS A FULL TIME STUDENT AND A FATHER AT THE MOMENT I WAS NOT WORKING AND RELYING ON MY SCHOOL INCOME WHICH WAS NOT A LOT TO REPAIR MY CAR. THE CAR HAS GOTTEN WORSE SINCE THEN, INSTANT OF GOING UP TO 45 RPM IN ORDER TO CHANGE INTO SECOND GEAR IT SOMETIMES GOES UP TO 60 RPM BEFORE CHANGING, NOT ONLY THAT BUT AS I SLOWLY BREAK MY CAR SUDDENLY SPEEDS UP FORWARD, LIKE A BOOST WHICH I NEED TO FIRMLY APPLY MY BREAKS AGAIN. I'VE TRIED TAKING IT TO FORD, BUT SO MUCH FOR HELP OR WILLING TO WORK WITH ME, IT IS DISAPPOINTING WHEN WE PURCHASE OUR FAVORITE VEHICLES AND GET TURNED DOWN BY THE COMPANY KNOWING WE ARE IN NEED OF HELP. MY CAR CONSUMES GAS, EVERY OTHER DAY I HAVE TO FILL UP IT TO KEEP IT FROM COMPLETELY RUNNING LOW, IN A DAY IT CONSUMES HALF THE TANK, WITH THE SECOND DAY MY GAS IS NEARLY DONE. I WENT FROM SPENDING 120-30 BIWEEKLY ON GAS TO 120 EVERY TWO DAYS, ADD IT UP ESPECIALLY AS A FULL TIME STUDENT. I AM A FATHER OF TWO IN WHICH I FREAK OUT WHEN I HAVE THEM IN MY CAR. I'VE CAME TO REALIZE I AM NOT THE ONLY ONE THAT HAS THIS ISSUE, I'VE SEEN A SERIOUS AMOUNT OF COMPLAINTS ABOUT 05 TO 13 FORD ESCAPE MODELS. THERE IS NO RECALL FOR FIXING THE PROBLEM WHICH LEAVES MANY OF US HE

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN THE CONTACT STARTED THE VEHICLE, THE ABS, TRACTION CONTROL, BRAKE, AND SERVICE ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND FELT THAT THE RECALL REMEDY WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. MAILED OUT 01/13/15*LJ