2008 Ford Escape complaints

SHORTLY AFTER TAKING MY 2008 FORD ESCAPE BACK TO THE DEALER TO ADDRESS A POWER STEERING RECALL IN OCTOBER 2014, THE POWER STEERING FAILED. ACCORDING TO FORD, THIS WAS RECALL 14S05. THIS WAS NOT THE FIRST TIME THE POWER STEERING FAILED, BUT IN THE PREVIOUS INSTANCES THE PROBLEM WOULD RESOLVE ITSELF AFTER RESTARTING THE VEHICLE. IN DECEMBER 2014 WHEN THE POWER STEERING FAILED, THE PROBLEM PERSISTED. FORTUNATELY, IT'S A CAR MY SON DRIVES WHEN HE IS HOME FOR COLLEGE BREAK SO WE WEREN'T USING IT THAT OFTEN AND I HELD OFF TAKING IT BACK TO FORD DEALER. I WAS ABLE TO TAKE THE ESCAPE BACK TO THE DEALER THIS MONTH TO REPORT THE STEERING PROBLEM. I WAS TOLD THE ESCAPE NOW NEEDS TO REPLACE THE TORQUE SENSOR FOR THE POWER STEERING. (IN OCTOBER, THE DEALER REPROGRAMMED THE PSM AND MADE NO OTHER REPAIRS TO STEERING PARTS.) ALL OF THE NEWS REPORTS ABOUT THE RECALL THAT I HAVE READ THIS SPRING MENTION THAT THE TORQUE SENSOR WAS ONE OF THREE THINGS THAT COULD HAVE BEEN ADDRESSED IN THE RECALL. THE TORQUE SENSOR IN MY ESCAPE WAS NOT CHANGED, AND NOW THE FORD DEALER IS QUOTING A PRICE OF $500 TO $600 TO DO THE REPAIR. I BELIEVE THIS TORQUE SENSOR SHOULD BE REPLACED NOW AS PART OF THE RECALL FORD MADE FOR POWER STEERING PROBLEMS. THANK YOU.

TRANSMISSION WITH NO SECOND GEAR. SHOULD NOT HAVE TO REPLACE A TRANSMISSION WITH UNDER 100,000 MILES!! NOTICED SAME COMPLAINT MULTIPLE TIMES ONLINE, SO FIGURED WOULD REPORT.

LEAKING NOTED. BROUGHT TO DEALERSHIP. TOLD ME COOLER LEAKING, NEEDED REPLACEMENT. ASKED IF WOULD BE COVERED UNDER POWERTRAIN WARRANTY. WAS TOLD NO, THAT COOLER NOT PART OF POWERTRAIN, SO WOULD HAVE TO PAY FULL PRICE.

I WAS COMING HOME FROM BATAVIA AND MY STEERING WHEEL WAS SOUNDING LIKE A MIXER HITTING THE SIDE OF THE BOWL AND WHEN I GOT NEAR HOME IT STARTED SEEMING LIKE I HAD NO POWER STEERING. I GOT HOME BUT IT HAS NOT WORKED PROPERLY SINCE. IT MAKE NO NOISE TO INFORM ME THERE WAS ANY PROBLEM. NO CHECK ENGINE LIGHT CAME ON. NOTHING. I LOVE MY FORD BUT THIS IS REALLY NOT GOOD. THIS COULD HAVE BEEN REALLY BAD. I GOT A RECALL LAST YEAR. THIS PART SHOULD HAVE BEEN REPLACED. THIS IS REALLY DANGEROUS.

TL* THE CONTACT OWNED A 2008 FORD ESCAPE. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE DRIVER FELL ASLEEP DUE TO A HEALTH ISSUE AND THE VEHICLE TRAVELED OFF THE ROAD AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A HEAD CONCUSSION AND CRACKED RIBS. THE FRONT PASSENGER INJURED BOTH THE LEFT AND RIGHT HANDS SEVERELY. THE DRIVER AND PASSENGER REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,237.

I RECEIVED NHTSA RECALL 14V-284 FOR THE ELECTRICAL POWER ASSIST STEERING ON MY 2008 FORD ESCAPE. I TOOK THE VEHICLE INTO THE ROMEO MI FORD DEALERSHIP FOR THE RECALL WORK ON 1/12/2015. THE WORK THAT WAS PERFORMED UNDER THE RECALL WAS THE REPLACEMENT OF THE TORQUE SENSOR. FOLLOWING THE WORK I NOTICED ON THE DRIVE HOME (ON 1/12/15) THAT THE STEERING WHEEL WAS SEVERELY MISALIGNED AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. I CALLED BACK THE DEALERSHIP ON 1/12/15 AND MADE A FOLLOW UP APPOINTMENT. FOLLOWING THE DIAGNOSTICS RUN THE VEHICLE SHOWED A FAULTY POWER STEERING SYSTEM. I WAS RESPONSIBLE FOR REPLACING THE STEERING COLUMN. BECAUSE THE RECALL WORK INVOLVED THE STEERING COLUMN AND THEY RECALL WORK LEFT MY VEHICLE INOPERABLE I BELIEVE THAT FORD DID NOT FULL PERFORM THE RECALL WORK THAT WAS REQUIRED. I FEEL I SHOULD BE REIMBURSED THE WORK THAT SHOULD HAVE BEEN COMPLETED UNDER THE RECALL 14V-284. *TR

DAUGHTER WAS DRIVING AND WHEN PARKING THE VEHICLE, THE POWER STEERING FAILED AND POWER STEERING ASSIST FAULT MESSAGE DISPLAYED. WAS TOLD BY DEALERSHIP THAT MY VEHICLE WAS NOT COVERED BY RECALL OF 2014 (PURCHASED VEHICLE NOV 2014). SEEMS THE SAME ISSUE AS WAS COVERED IN RECALL. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED AND NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

THIS PROBLEM STARTED ABOUT 2013 MY CAR IGNITION WAS NOT STARTING THE CAR I HAVE TO PRESS IN THEN TURN SO THAT MY CAR CAN START THIS WAS GETTING SO AGGRAVATING SO I TOOK IT TO A SHOP AND THEY SWITCHED OUT THE IGNITION SWITCH AND THAT DID NOT LAST LONG. I AM NOW DEALING WITH THIS ISSUE AGAIN AND IT IS EXPENSIVE. I AM SO TIRED OF MY CAR NOT STARTING WHEN I TURN THE KEY. I HAD TO GET MY CAR TOWED BECAUSE OF IT AND I SOMETIMES GET STUCK AFTER SHOPPING OR AT WORK AND I HAVE TO KEEP TURNING THE KEY UNTIL IT START. I BELIEVE THIS HAS SOMETHING TO DO WITH THE RECALL I HAD LAST YEAR ON MY CAR I HOPE THAT FORD LOOK INTO THIS ISSUE I BELIEVE IT IS SOMETHING GOING ON DEEPER THAN THE SWITCH AND FORD NEED TO FIX IT. I NEED HELP WITH THIS ISSUE. *TR

INITIALLY, THE VEHICLE WAS TAKEN TO A DEALERSHIP TO INVESTIGATE A POP IN THE STEERING COLUMN WHEN TURNED TO THE LEFT AND AN ACCELERATION ISSUE CAUSING SPUTTERING DURING CLIMBS TO HIGHER SPEEDS ON THE FREEWAY. THE ACCELERATION ISSUE WAS ADDRESSED AND REPAIRED AT AN OUT OF POCKET EXPENSE OF $720. THE STEERING ISSUE WAS ADVISED THAT IT WAS CAUSED FROM A DEFECT THAT HAD PROMPTED A RECALL THAT WAS NOT MADE KNOWN TO THE VEHICLE OWNER. THE DEALER RAN DIAGNOSTICS AND DETERMINED THAT THE VEHICLE STEERING PROGRAMMING WAS TO BE UPDATED AND THAT ALL ISSUES WOULD CEASE. MONTHS LATER, FIRST OF THE YEAR, THE VEHICLE WAS STARTED AT THE OWNER'S PLACE OF EMPLOYMENT, PROCEEDED OUT OF PARKING SPACE TO THE SURPRISE OF NO POWER ASSISTED STEERING, CAUSING THE CURRENT DIRECTION OF THE FRONT WHEELS TO GUIDE THE VEHICLE INTO A PARKING GARAGE COLUMN AND DISLODGING THE FRONT RIGHT BUMPER COVER AT THE COVER/FENDER SEAM. OWNER RETURNED VEHICLE TO THE PARK GEAR, DISENGAGED THE IGNITION, ASSESSED THE DAMAGE, AND ONCE AGAIN RESTARTED THE VEHICLE TO THE ADDITIONAL SURPRISE OF WORKING POWER ASSISTED STEERING. OWNER HAS EXPERIENCED THIS ISSUE FOR A CONTINUING FOUR MONTHS, AT RANDOM INTERVALS, WITH SEEMINGLY INCREASINGLY FREQUENCY. REPAIR ESTIMATES ARE AT THE $1500. RANGE AND ONCE ALERTED TO THE SIMILAR EXPERIENCES OF SAME MODEL OWNERS, BELIEVES THIS IS A DEFECT OF THE RECALL SOLUTION FOR A DEFECT. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED SEVEN MONTHS AFTER THE REMEDY WAS PERFORMED. THE VEHICLE WAS REPAIRED A SECOND TIME BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT A LOW SPEED, THE CONTACT HEARD A BEEPING NOISE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. AFTER RESTARTING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.

IN HEAVY TRAFFIC THE CAR LUNGED AS IT WAS GOING THROUGH THE TURN LANE. THE CAR IS NOT SHIFTING CORRECTLY BETWEEN 1 AND 2 GEARS. IT STALLS AND THEN LUNGES. THIS IS MY WIFE'S CAR AND SHE WAS TERRIFIED TO DRIVE IT. WE TOOK IT TO FINISH LINE FORD IN PEORIA AND THEY SAID THERE WAS A SERVICE BULLETIN OUT ON THIS COMMON PROBLEM. THE 2008 ESCAPE DOES NOT SHIFT CORRECTLY BETWEEN 1&2 GEARS AND 3&4 GEARS. THE REPAIR COSTS $1300 SO FORD IS MAKING MAJOR PROFIT. I WAS PREVIOUSLY OFFERED A SERVICE CONTRACT TO CONTINUE THE WARRANTY WHICH THEY POINT TO AND SAY I COULD HAVE TAKEN IT. IF FORD WAS HONEST AND KNEW ABOUT THIS PROBLEM AND TOLD EVERYONE THAT OWNED A 2008 ESCAPE THAT FAILURE WAS GOING TO HAPPEN ON THIS TRANSMISSION THEN I MIGHT HAVE PURCHASED THE CONTRACT BUT THEY WITH-HELD INFORMATION NEEDED TO MAKE AN INFORMED DECISION. THIS LUNGING IS EXTREMELY DANGEROUS. *TR

WHEN I SLOW DOWN OR COME TO A COMPLETE STOP THE CAR SOUNDS LIKE IT IS GOING TO STALL & THEN IT FEELS LIKE I AM IN NEUTRAL. AS SOON AS I PRESS DOWN ON GAS PEDAL THE CAR JERKS FORWARD. WHEN I WAS DRIVING HOME THIS PAST SATURDAY NIGHT SAME THING HAPPENED & THE TRACTION LIGHT & ABS LIGHT CAME ON. I WAS INFORMED BY A CO WORKER SAME THING HAPPENED TO HIM & IT WAS THROTTLE BODY ASSEMBLY THAT WAS ON RECALL. I WAS NEVER INFORMED OF THIS BY THE DEALER & NOW THEY WANT TO CHARGE ME $2,000.00. *TR

WHILE DRIVING 2008 FORD ESCAPE APRIL 11, 2015 RECEIVED A MESSAGE LIGHT STATING "POWER STEERING ASSIST FAULT". NOW STEERING WHEEL SHAKES EXCEPT WHEN TURNING TO THE LEFT. STEERING WHEEL ALSO RANDOMLY MOVES WHILES DRIVING. WHEN DRIVING OVER 35MPH THERE IS CONSTANT SHAKE IN STEERING WHEEL. IN JULY 2014 THE CAR WAS NOT HAVING ANY POWER STEERING ISSUES, BUT FORD RECALL NOTICE FORD 14S05 WAS RECEIVED AND CAR WAS SERVICED BY DEALER FOR THE RECALL ON SEPT 30, 2014 TO CHANGE WHAT THE CAR DOES WHEN THE PROBLEM WITH THE POWER STEERING ASSIST OCCURS. I WILL NEED TO TAKE THIS A DEALER TO SEE IF THEY WILL FIX THE ROOT PROBLEM WITH POWER STEERING ASSIST. IN RESEARCHING THIS PROBLEM, I SEE THIS IS THE MOST COMMON PROBLEM ON THIS VEHICLE. MY COMPLAINT IS THAT FORD DID NOT FIX THE ROOT PROBLEM WITH THE POWER STEERING ASSIST FAILURE WITH THEIR REMEDY FOR RECALL 14S05, BUT THEY ONLY REPROGRAMMED THE CAR TO REPORT THE PROBLEM DIFFERENTLY. THIS IS ALSO SAME ISSUE REPORTED IN OFFICIAL NHTSA INVESTIGATION #DP15001. *TR

WIFE LOST POWER STEERING AND WE TOOK ESCAPE TO FORD DEALER. THERE WERE NO CODES IN THE CAR'S COMPUTER. FORD DEALER UPDATED SOFTWARE PER FORD RECALL INSTRUCTIONS. APPROXIMATELY TWO MONTHS LATER, STEERING WHEEL WAS VIBRATING EVEN WHILE STANDING STILL AND WE RECEIVED POWER STEERING WARNING FROM DASHBOARD MESSAGE CENTER. FORD DEALER SAID THE CAR COULD LOSE STEERING ENTIRELY (NOT JUST POWER STEERING) IF NOT REPAIRED. WE REPLACED STEERING COLUMN AS DESCRIBED IN RECALL. AGAIN, THERE WERE NO CODES IN THE CAR'S MEMORY. BECAUSE THERE WERE NO "CODES" IN THE CAR'S COMPUTER MEMORY, FORD REFUSED TO PAY FOR REPAIRS AS DESCRIBED IN FORD'S DIRECTION TO DEALERS FOR THE RECALL. I CALLED FORD CUSTOMER SUPPORT MULTIPLE TIMES TO COMPLAIN. THREE CALLS TO WILLIAM FORD WERE UNANSWERED. FORD MADE THE PROCESS TO OBTAIN PAYMENT FOR THE REPLACEMENT OF THE RECALLED PART VERY DIFFICULT. NHTSA SHOULD INVESTIGATE FORD'S PROCESS. HOW MANY STEERING COLUMNS WERE REPLACED?, HOW MANY WERE PAID FOR BY FORD AS PART OF THE RECALL? THEY ALL SHOULD HAVE BEEN PAID FOR BY THE RECALL! *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A CURB. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE ACCELERATOR CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,500. UPDATED 5/15/15*CN UPDATED 06/02/15*JB

I WAS DRIVING FROM PA TO NY WHEN THE CAR SAID "POWER STEERING ASSIST FAULT. THE CAR DROVE FINE WHILE I WAS GETTING TO MY DESTINATION. ONCE THERE I PARKED IT. WENT OUT TO START IT AGAIN TO GO SOMEWHERE, AND THE STEERING WAS LIKE DRIVING A MAC TRUCK. I HAD TO FLAT BED IT BACK TO PENNSYLVANIA FROM NEW YORK. I GOT ON LINE TO SEE IF THERE WAS A RECALL FOR THE YEAR MAKE AND MODEL. THERE WAS, BUT NOT AT THE FACTORY MY CAR WAS ASSEMBLED, SO I WASN'T NOTIFIED ON THE RECALL. SPEAKING TO MY MECHANIC AT WENTWORTH AUTO SALES IN GUYS MILLS PA, HE SAID THAT THE FACTORIES WERE DIFFERENT, I FEEL THAT EVEN THOUGH I HAVE HIGH MILEAGE IT SHOULD NOT HAVE ANYTHING TO DO WITH THE POWER STEERING. I FOUND IT DISTURBING THAT MINE WAS NOT COVERED. THIS DOESN'T SOUND LIKE A TYPICAL THING TO HAPPEN TO YOUR CAR. THE GARAGE PUT A NEW STEERING ANGLE TORQUE SENSOR IN. PARTS AND LABOR COST $347.71. THEY DID NOT HAVE TO REMOVE MY STEERING WHEEL AND DO ANYTHING TO THE MOTOR. I HAVE MY CAR BACK, BUT IF SOMETHING ELSE HAPPENS TO IT , IT MAY COST ME UP TO $1,300.00. I CALLED THE FORD MOTOR COMPANY AND FILED A FORMAL COMPLAINT TODAY, SO THEY HAVE RECORD OF THE SITUATION. I JUST WOULD LIKE TO KNOW IF ANY OTHER CARS FROM THE PLANT MINE WAS ASSEMBLED IN HAVE ANY ISSUES. IT WAS BUILT IN CLAY COMO MICHIGAN. SOME ONE SUGGESTED, I SEND OUT THIS COMPLAINT TO YOU ALSO. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY WIFE WAS DRIVING WHEN SHE WENT TO TAKE OFF AND THE CAR WENT TO AROUND 3500 RPM BEFORE SHIFTING OUT OF FIRST GEAR. WE TOOK IT THAT DAY TO THE FORD DEALER AND IT WAS DIAGNOSED WITH A BROKEN OVERDRIVE BAND AND THE CAR IS MISSING 2ND AND 4TH GEAR. I HAVE DONE A GOOGLE SEARCH OF THIS ISSUE AND IT IS A VERY COMMON ONE ON THIS CAR. THERE ARE THOUSANDS AND THOUSANDS OF COMPLAINTS OUT THERE. IT IS SO COMMON THAT WHEN I PICKED IT UP AT THE FORD DEALER THEY TOLD ME THERE WAS NO CHARGE FOR THE DIAGNOSIS EVEN THOUGH I HAD NOT HAD IT FIXED YET AS THEY KNEW EXACTLY WHAT THE PROBLEM WAS WITHOUT TAKING IT APART. THEY SAID THEY SEE IT ALL THE TIME. IF MY WIFE HAD BEEN PULLING INTO TRAFFIC WHEN THIS HAPPENED AND WAS EXPECTING IT TO TAKE OFF LIKE NORMAL SHE COULD HAVE BEEN IN A WRECK AS THE CAR WILL NOT TAKE OFF LIKE NORMAL. SHE WAS VERY LUCKY. HOW FORD CAN GET AWAY WITH NOT DOING A RECALL WHEN THIS IS SUCH A COMMON ISSUE IS BEYOND BELIEF. I AM NOW LOOKING AT A MINIMUM $1300 BILL JUST TO FIX THAT PART. THAT IS IF I DON'T DO A REBUILD OR NEW TRANSMISSION. THIS IS THE 6 CYLINDER VERSION OF THIS VEHICLE. *TR

DRIVING DOWN THE ROAD AT ABOUT 30 MILES PER HOUR. SLOWED DOWN TO ABOUT 15 TO GO OVER A SET OF RAILROAD TRACKS. UPON ACCELERATION THE ENGINE REVVED UP TO 3500 RPM BEFORE SHIFTING. AT THAT POINT THE 2ND AND 4TH GEARS WERE NO LONGER AVAILABLE. DIAGNOSTIC AT FORD INDICATED THE GEAR BAND HAD BROKEN. $4463 REPAIR FOR A TRANSMISSION WITH ONLY 86,000 MILES. *TR

TOTAL LOSS OF POWER STEERING, WRENCH LAMP CAME ON DASH, TOOK TO LOCAL FORD DEALER, [ RECALL ON REPROGRAMMING OF THIS SYSTEM WAS DONE WITHIN THE LAST YEAR] DEALER HAD TO REPLACE ELECTRONIC POWER STEERING ASSY[ STEERING COLUMN ASSY ] NO WARRANTY . $ 886.32 OUT OF POCKET. NOTE; SEEMS TO BE A LARGE PROBLEM ON FORDS SIDE, 2008-2010 ESCAPES , THEY ARE NOT HELPING WITH COSTS, SEEMS THAT EVERY ONE WHO HAD THE UPDATE [RECALL ] DONE , FORD MOTOR COMPANY NOW WILL NOT EVEN CONSIDER THIS ISSUE. NEED TO BE INVESTIGATED, ON LINE THERE ARE A LOT OF PEOPLE WHO ARE IN THE SAME SITUATION. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE SEAT BELT PRETENSIONER BECAME STUCK ON EVERY SEAT EXCEPT THE FRONT PASSENGER SEAT BELT. ALSO, THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED BUT NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

WHAT IS YOUR VEHICLE SALES OR SERVICE ISSUE?:WE EXPERIENCED A PROBLEM WITH OUR FORD ESCAPE STEERING COLUMN. OUR DEALER IS ABSOLUTELY WONDERFUL. THIS IS NOT A COMPLAINT AGAINST THEM. EVEN THOUGH WE HAD A COPY OF THE RECALL, THE DEALER TOLD US THAT IT WAS NOT COVERED UNDER THE RECALL. I BELIEVE IT SHOULD BE. WHAT ACTION HAS YOUR DEALER TAKEN TO ADDRESS THE ISSUE?:OUR DEALER REPAIRED THE VEHICLE CORRECTLY AND PROMPTLY. THIS IS NOT A COMPLAINT AGAINST THE DEALER. I BELIEVE FORD SHOULD COVER THE REPAIR UNDER THE RECALL AND REIMBURSE US FOR IT. WHAT ASSISTANCE ARE YOU SEEKING FROM FORD MOTOR COMPANY?:REFUND OF $1159.13 FOR STEERING COLUMN RECALL. ARE YOU THE OWNER OF THE VEHICLE :YES *TR

THE STEERING WHEEL HAD BEEN SHAKING AND MAKING A GRINDING NOISE FOR A FEW DAYS. THIS OCCURRED BOTH WHILE IDLING, AND LATER WHILE DRIVING. LAST NIGHT AND THIS MORNING WHEN THE CAR WAS STARTED, THE MESSAGE CENTER SAID "POWER STEERING ASSIST FAILURE". I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT I WOULD NEED MY STEERING COLUMN REPLACED. I ALREADY HAD THE RECALL THAT WAS ISSUED LAST JULY (2014) COMPLETED AT ANOTHER DEALERSHIP. I WAS HOPING THAT SINCE THIS WAS CLEARLY AN ISSUE WITH THE POWER STEERING THAT WAS INCLUDED IN THE INFORMATION FROM THE RECALL THAT THIS WOULD BE ALSO BE COVERED BY THE RECALL. IT WAS NOT AND NOW COSTS $1,052.29 TO REPAIR. *TR

STEERING COMPLETELY FROZE...UNABLE TO STEER VEHICLE. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO SHIFT GEARS AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD TO A COMPLETE STOP. AFTER FEW MINUTES, THE VEHICLE STARTED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE TRAVELING APPROXIMATELY 40 MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING AND THE STEERING WHEEL BECAME EXTREMELY TIGHT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF AND RESTARTED THE VEHICLE TO RESET THE COMPUTER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO RECALIBRATED THE PCM AND REPLACED THE ANGLE SENSOR. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,054.

DRIVING DOWN HIGHWAY CAR SUDDENLY DIDN'T WANT TO ACCELERATE FROM STOP LIGHT. RPMS WOULD SURGE TO 4.5-5,000 BUT CAR WOULDN'T GO FASTER THAN 20MPH UNTIL ABOUT 100FT. WRENCH LIGHT CAME ON. TOOK IT TO FORD DEALER, BANDS 2 TO 4 ARE BROKEN. HAVE TO GET A NEW TRANSMISSION FOR $3,800. AN INABILITY TO ACCELERATE IS A VERY SERIOUS SAFETY ISSUE. FORD_PLEASE DO THE RIGHT THING AND PUT A RECALL ON THIS! *TR

THERE IS A BAD WELD ON THE AC CONDENSER/ TRANSMISSION COOLER ESTIMATED COST $800. IF NOT REPLACED TRANSMISSION WILL FAIL. FOUND MULTIPLE COMPLAINTS. *TR

THE 2008 FORD ESCAPE HAS SEVERE RUST PROBLEMS WITH BOTH OF THE REAR QUARTER PANELS. RUST DAMAGE IS COMING FROM THE INSIDE OUT. TALK TO FORD CUSTOMER CARE AND FILED A COMPLAINT WITH FORD MOTOR. THE DEALERSHIP INSPECTED THE VEHICLE AND TOOK PHOTOGRAPHS OF THE RUST THROUGH DAMAGE AND FORWARDED THEM TO FORD MOTOR. DEALER SAID HE SEE A LOT OF RUST COMPLAINTS ON THIS PARTICULAR MODEL. DEALER RECOMMENDS A COMPLETE REPLACEMENT OF THE REAR QUARTER PANELS. FORD MOTOR DENIED ANY RESPONSIBILITY FOR THE RUST PROBLEM, AND IS NOT EVEN WILLING TO MEET PART WAY WITH THE DAMAGES. *TR

MY CAR FEELS LIKE IT'S JERKING INTO GEAR. IF STARTED OFF ONLY JERKING WHEN I WOULD BE AT A CORNER AND I NEEDED TO MAKE A TURN. THE CAR WOULD MOVE VERY SLOW AND THEN MUM FORWARD. THIS IS VERY DANGEROUS BECAUSE ANY CARS COMING COULD POSSIBLE HIT ME. AFTER A WHILE IT WOULD ALSO JERK WHEN I WAS STOPPED AT A LIGHT AND NEEDED TO PULL OFF, THE CAR WOULD MOVE FORWARD SLOWLY AND THEN JERK FORWARD. NOW THE JERKING IS HAPPENING WHILE I'M DRIVING. IS THERE SOMETHING GOING ON WITH THIS VEHICLE? I AM SCARED THAT I'M GOING TO GET HIT ONE DAY. *TR

WE HAVE HAD THROTTLE BODY PROBLEMS SINCE 2008. FORD DEALER REPLACED IT ONCE IN 2008. THROTTLE BODY STICKS AND YOU CAN'T PUSH THE GAS PEDAL DOWN. THIS HAPPENS THE FIRST 5-15 MIN OF STARTING THE CAR.. IT HAPPENED ON 3-2-2015 WHILE TRYING TO CROSS A HIGHWAY, COULD NOT PUSH GAS PEDAL DOWN. WE JUST ABOUT GOT T BONED ! ALSO WE HAVE HAD THE TRANSMISSION REPLACED AT 114000 MILES. DEALER SAYS WE HAVE TRANSMISSION PROBLEM AGAIN AND THE THROTTLE PROBLEM AGAIN. *TR

MY 2008 FORD ESCAPE HAS BEEN ACTING UP LATELY. THE POWER STEERING KEEPS ON SHAKING ON ME ALL THE TIME EVENING ON THE HIGHWAY. I ALMOST HIT SOMEONE'S CAR YESTERDAY. I HAD A RECALL REGARDING POWER STEERING ISSUE, AFTER THE RECALL WHICH WAS ABOUT SIX MONTHS AGO. I STARTED EXPERIENCING MY POWER STEERING SHAKING, I CALL FORD AND COMPLAIN ABOUT IT AND EVEN TAKE THE CAR IN FOR THEM TO CHECK THE PROBLEM, SINCE THERE WAS A RECALL REGARDING POWER STEERING, THEY WHERE NOT HELPFUL, THEY SAY IT WAS A MECHANICAL ISSUE, NOW I AM SCARED TO DRIVE THE CAR BECAUSE I HAVE A 2 YEARS OLD AND I DON'T THINK IT IS SAVE FOR ME TO DRIVE THE CAR. PLEASE I NEED HELP REGARDING THIS ISSUE. LOT OF COMPLAINS ONLINE REGARDING THE SAME ISSUE. THERE WAS NO ACCIDENT. I TRY TO SUBMIT THE FORM BUT THE INCIDENT INFORMATION IDEAS REQUIRED. *TR

THE CHECK BRAKE SYSTEM LIGHT IS ON AND ABS LIGHT ON ALSO. I DROVE IT AROUND THE CORNER AND BRAKES ARE VERY SPONGY AND NOT FULLY RESPONSIVE. I DO NOT TRUST DRIVING WITH THIS SITUATION. *TR

PURCHASED MY CAR IN AUGUST 2008, NOTICE IN OCT, 2008 GAS PEDAL KEPT STICKING. LITTLE HARD TO ACCELERATE, UNLESS YOU PRESS DOWN HARD. MY CAR WAS STILL UNDER MANUFACTURER WARRANTY, SO I TOOK IT BACK TO THE DEALERSHIP TO HAVE REPLACED/ FIXED. THEN IN OCT 2013 MY GAS PEDAL BROKE, WENT STRAIGHT TO THE FLOOR (WITHOUT ACCELERATION) TOOK IT TO THE DEALERSHIP AGAIN. NOW IN FEB 2015, MY GAS PEDAL IS STICKING AGAIN, TOOK IT BACK TO THE DEALERSHIP TO HAVE FIX. THEY TOLD ME THAT MY ISSUES WITH THE GAS PEDAL WAS NOT RELATED. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL STARTED TO SHAKE WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 123,000.

I WAS DRIVING HOME WHEN I SUDDENLY LOST POWER STEERING IN MY 08 FORD ESCAPE. I DID GET A RECALL NOTICE IN THE MAIL FROM FOMOCO IN AUGUST FOR THE PROBLEM. I TOOK THE VEHICLE TO THE FORD DEALERSHIP IN AUGUST 2014 TO HAVE THE RECALL ON THE POWER STEERING TAKEN CARE OF. I NOW NEED TO CHANGE THE WHOLE STEERING COLUMN DUE TO FAILURE OF THE ELECTRICAL COMPONENTS THAT WERE SUPPOSED TO BE CORRECTED BY THE RECALL. FORD MOTOR COMPANY IS NOW TELLING ME A AM RESPONSIBLE FOR ALL COSTS AND THEY DID THEIR PART. I FEEL THAT IF THEY DID THEIR PART CORRECTLY, I WOULD NOT BE IN THIS PREDICAMENT. APPARENTLY THEIR RECALL WAS NOT WORTH THE TIME IT TOOK ME TO TAKE IT TO THE FORD GARAGE. I AM ALSO READING ON NUMEROUS FORUMS THAT THIS IS BECOMING A COMMON PROBLEM WITH FORD ESCAPES THAT HAVE HAD THIS RECALL DONE.

I WAS DRIVING HOME TURNING INTO MY SUBDIVISION AND MY POWER STEERING WENT OUT AND I HAD TO USE ALL OF MY MIGHT TO MAKE THE TURN. I PREVIOUSLY HAD THE POWER STEERING RECALL PERFORMED 4 MONTHS PRIOR. I CALLED UP THE FORD DEALERSHIP AND THEY SAID IT IS NOT COVERED BY FORD, ONLY THE SOFTWARE UPDATE THEY DID ON THE RECALL. THIS IS AWFUL OF FORD MOTOR COMPANY ESPECIALLY AFTER WHAT HAS HAPPENED WITH GENERAL MOTORS. IF I WAS ON THE HIGHWAY, IT COULD HAVE BEEN FATAL. *JS

MY STEERING WHEEL HAS A SHAKE WHILE IDLING OR WHILE DRIVING AT A LOW RATE OF SPEED. THIS SHAKE BEGAN JUST DAYS AFTER TAKING IT IN FOR THE POWER STEERING RECALL ISSUE. WHICH THEY SUPPOSEDLY FIXED THE STEERING SHAKES ENOUGH THAT IT MOVES MY ARMS WHILE DRIVING. *TR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS RESTARTED AND FUNCTIONED AS NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 130,000. UPDATED 4/29/15*CN

THIS IS A LETTER RELATED TO SAFETY AND QUALITY. I AM A 55 YEAR OLD CHEMICAL ENGINEER AND AM A LONGSTANDING CUSTOMER OF FORD CARS. I PRESENTLY OWN A 2008 FORD ESCAPE AND A 2014 FORD FIESTA. BOTH VEHICLES WERE PURCHASED NEW FROM DEALERSHIPS IN ILLINOIS. LAST WEEK I WAS DRIVING THE FORD ESCAPE ON INTERSTATE 69 IN INDIANA, WHEN THE LOWER STEERING COLUMN UNIVERSAL JOINT FAILED. THE "KNUCKLE" COMPLETELY DISENGAGED, RESULTING IN COMPLETE LOSS OF STEERING. I WAS LUCKY TO BE ABLE TO BRAKE AND STOP WITHOUT INCIDENT, ALBEIT COMING TO REST AT A 45 DEGREE ANGLE ON THE SHOULDER. I FEEL I AM LUCKY TO BE ALIVE. I HAD THE VEHICLE REPAIRED AT A FT. WAYNE, IN FORD DEALERSHIP. I HAVE THE PART IF YOU ARE INTERESTED IN SEEING PHOTOS OR WOULD BE HAPPY TO ELABORATE FURTHER ON THE CIRCUMSTANCES. I WOULD HATE TO THINK THAT THIS COULD OCCUR TO ANOTHER VEHICLE WITH RESULTS FAR MORE CATASTROPHIC. FEEL FREE TO CONTACT ME. *TR

BACKING INTO PARKING SPOT CAR STARTED TO SURGE AND STOP. WHILE ATTEMPTING TO GET CAR HOME IT STARTED SURGING AND OVER REVVING. WHEN STOPPED IT WOULD NOT MOVE. PUSHED OFF THE ROAD. RESTARTED AND REVVED HARD AND WAS ABLE TO GET IT HOME. NOW YOU PUT IT IN GEAR, ENGINE REVS, THEN DECELS TO 800 RPM AND WILL MOVE SOME. *TR

THERE IS NO STEERING ASSIST IN THE 2008 FORD ESCAPE. THE WHEEL IS VERY HARD TO TURN EVEN WHILE THE VEHICLE IS IN MOTION. THERE WAS A RECALL PERFORMED IN NOVEMBER (NHTSA CAMPAIGN NUMBER: 14V284000) ON THE VEHICLE IN WHICH FORD UPDATED THE SOFTWARE ON THE POWER STEERING CONTROL MODULE, BUT LESS THAN 2 MONTHS LATER THE VEHICLE IS VERY UNSAFE AND NEARLY INOPERABLE. I DID OPEN A CASE # WITH FORD DIRECTLY. THE CASE # IS [XXX] AND THEY ARE UNWILLING TO ASSIST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNED A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL INDEPENDENTLY VEERED TO THE RIGHT CAUSING THE CONTACT TO CRASH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES TO HER LEGS, BACK, NECK AND FACE THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE. 4/15/15*CN UPDATED 9/21/2017*CN

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V284000 (STEERING); HOWEVER, THE DEALER DIAGNOSED THAT THERE WAS NOTHING WAS WRONG WITH THE VEHICLE AND STATED THAT THE RECALL WAS CLOSED. THE CONTACT STATED THAT AFTER THE RECALL WAS CLOSED, THE VEHICLE HAD TO BE JUMPSTARTED AND THE STEERING WHEEL SEIZED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY WOULD FAIL AFTER THREE DAYS AND THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

TL* THE CONTACT OWNED A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED. THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO AN EMBANKMENT, AND COLLIDED WITH A TREE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED TIBIA AND A BLOOD TRAUMA TO THE FACE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 4/13/15*CN UPDATED 11/12/2015*JS

WE TOOK OUR ESCAPE IN ON 12/10/14 FOR A RECALL FOR A POSSIBLE POWER STEERING FAILURE. THERE WAS NO ISSUES BEFORE THE "FIX" WAS DONE, AFTER THE DEALERSHIP DID THE FIX THE STEERING WHEEL WOULD MOVE ON ITS OWN AND VIBRATE WHEN SITTING AT A STOP. TOOK IT IN FOR A BATTERY AND THE STEERING WHEEL ISSUE INTO THE DEALERSHIP INFORMING THEM WHATEVER THEY "FIXED" NEED TO BE REDONE OR REVERSED HAD NO PROBLEM BEFORE THEY DID RECALL REPROGRAM. THE DEALERSHIP INFORMED ME THAT THEY DID WHAT WAS SUPPOSE TO BE FOR RECALL MUST BE ANOTHER ISSUE. TOOK IT HOME AND A WEEK LATER POWER STEERING WENT OUT ON MY HUSBAND WHEN HE WAS DRIVING TO WORK. *TR

ESCAPE WOULD NOT SHIFT GEARS WHEN IT HIT 20 MPH IT STALLS WHEN GOING FROM A STOP POSITION. RPMS WOULD JUMP UP DURING THIS TIME UNTIL IT FINALLY DOES KICK INTO GEAR. TOOK TO MECHANIC AND WAS TOLD THE 2ND AND 4TH BANDS ON THE TRANSMISSION ARE FAULTY AND NEED TRANSMISSION REBUILD. THERE IS A TSB OUT FOR THIS PROBLEM BUT THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL. MILEAGE IS AT 101,000 MILES. HAVING YOUR CAR NOT ACCELERATE FROM A STOP POSITION PUTS THE DRIVER AND OTHER DRIVERS AT RISK. *TR

VEHICLE WAS BROUGHT IN FOR WARRANTY REPAIR AT VILLAGE FORD, DEARBORN (313-565-3900). INVOICE READS ELECTRIC POWER STEERING, CAUSE 14S05; CHECK FOR DTCS AND REPROGRAM THE PSCM AND THE IC MODULE; 997595 WORK WAS STARTED/FINISHED ON 2 DEC 2014. A COUPLE DAYS LATER, AFTER THE WARRANTY REPAIR, STEERING WHEEL BEGAN TO VIBRATE AND UNLESS WHEEL IS HELD TIGHTLY AT ALL TIMES THE VEHICLE VEERS TO THE RIGHT. THE PROBLEM HAS CONTINUED AND SEEMS TO BE GETTING WORSE WITH STEERING WHEEL PROBLEMS SEEMINGLY DUE TO THE WARRANTY REPAIR. UPDATED 4/12/2016*JS

2008 FORD ESCAPE HAD THE RECALL DONE FOR THE POWER STEERING IN SEPTEMBER THEN IN NOVEMBER I HAD EVERYTHING CHECKED BECAUSE MY GAS PEDAL GOT STUCK. THEN I GOT THE READOUT THEY GAVE ME A LIST OF ALL OF THE PROBLEMS THAT WERE WRONG WITH MY VEHICLE WHICH NOTHING APPEARED WHEN THEY DID THE RECALL THE TORQUE SENSOR WAS ONE OF THEM SOMETHING THAT THEY SHOULD HAVE REPLACED BUT TOLD ME SINCE IT DIDN'T READ AT THE TIME THE SOFTWARE WAS THE ONLY THING THAT THEY COULD DO AND I HAD TO PAY FOR IT NOW.NOW IN FEBRUARY THE POWER STEERING WENT BACK IN TO MANUAL THEY WILL NOT FIX IT AT THE DEALERSHIP THEY TELL ME TO CALL FORD. FORD TELLS ME THAT THERE'S NOTHING THAT THEY CAN DO THAT THERE'S AN INDEPENDENT COMPANY THAT HANDLES RECALLS THE DEALERSHIP TELLS ME TO CALL FORD SO FROM SEPTEMBER TILL NOW I PUT ABOUT 5000 MILES ON THE VEHICLE I DON'T THINK I SHOULD HAVE TO PAY FOR THIS THE ONLY THING I CAN THINK OF IS TO TAKE THEM TO COURT ALONG WITH FORD MOTOR COMPANY I DON'T UNDERSTAND HOW THEY CAN FIND SO MANY THINGS WRONG WITH MY VEHICLE NOW WHEN THEY HAD TO DO A DIAGNOSTIC CHECK AND CHECK THE ENTIRE VEHICLE AND DID NOT FIND ANYTHING WRONG AT THAT TIME.ALL THEY DID WAS SOFTWARE UPDATE I DROPPED IT OFF AND HAD IT BACK IN ONE HOUR AND TWO MONTHS LATER THEY WANT ME TO PAY FOR ALL THESE THINGS WRONG WITH MY VEHICLE WHEN I DEFINITELY SUSPECT THAT EVERYTHING WAS WRONG WITH IT AT THE TIME THEY JUST DON'T WANT TO PAY FOR ANYTHING AND I DEFINITELY FEEL LIKE THE GOVERNMENT SHOULD GO AFTER THEM. *TR