Page 19 of 40 · complaints 901–950 of 1,974

2008 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Steering
Filed Feb 2, 2016108,000 milesPA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND BEGAN TO VIBRATE VIOLENTLY CAUSING THE VEHICLE TO SWERVE OUT OF CONTROL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT AND THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V284000 (STEERING). THE FAILURE MILEAGE WAS 108,000.

Steering
Filed Feb 2, 201685,500 milesOH

ON 4/29/15 AT 74,422 MILES I HAD RECALL 14S05 COMPLETED ON MY 2008 FORD ESCAPE. THEY PERFORMED A SOFTWARE UPDATE AND TOLD ME THIS WOULD TAKE CARE OF ANY FUTURE PROBLEMS. ON 1/29/16 AROUND 85,000 MILES MY HUSBANDS WAS DRIVING HOME FROM WORK ON THE HIGHWAY AND THE POWER STEERING WENT OUT AND ALMOST CAUSED HIM TO LOSE CONTROL OF THE VEHICLE. THE POWER ASSIST FAULT WARNING DISPLAYED ON THE DASH. NOW FORD IS REFUSING TO PAY TO FIX MY CAR STATING THE RECALL IS ONLY WARRANTIED FOR 30 DAYS. THEY STATE I NEED A NEW TORQUE SENSOR WHICH IS A PART THAT WAS REPLACED IN SOME VEHICLES UNDER THIS RECALL. THE DEFECTIVE PART SHOULD OF NEVER BEEN LEFT IN MY CAR BACK IN APRIL OF 2015.

Steering
Filed Feb 1, 20162 milesMD

AFTER FUELING MY CAR, THE POWER STEERING STOPPED WORKING. IT'S VERY DIFFICULT TO STEER, BUT IT'S HARDER AT LOW SPEEDS.

Steering
Filed Feb 1, 2016203,077 milesMI

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT AFTER HAVING THE U-JOINT LOCATED AT THE BOTTOM OF STEERING COLUMN REPLACED, THE TECHNICIAN INFORMED THAT THE POWER STEERING CONTROL MODULE FAILED. AS A RESULT, THE STEERING COLUMN NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THREE MONTHS PRIOR, THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). HOWEVER, THE TECHNICIAN EXPLAINED THAT THE VEHICLE WAS FUNCTIONING UP TO SPECIFICATIONS AND THERE WAS NO NEED FOR REPAIRS AT THE TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO REFUSED TO PROVIDE ANY ASSISTANCE SINCE THE STATUE OF LIMITATION HAD SURPASSED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 203,077.

Steering
Filed Feb 1, 2016154,000 milesKS

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BEGAN TO VIOLENTLY SHAKE. THE CONTACT MADE SEVERAL ATTEMPTS TO TURN OFF AND RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT IT WOULD NOT BE REPAIRED BECAUSE THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

Steering
Filed Jan 30, 2016TN

IN 2012 THE STEERING TORQUE SENSOR WENT OUT AND CAUSED THE EPS TO CONTINUALLY FAIL. WE HAD THE PARTS REPLACED WITH FACTORY PARTS IN 2014 BY AN INDEPENDENT MECHANIC FOR $500. IN DECEMBER 2015 THE STEERING WHEEL BEGAN SHAKING ERRATICALLY AGAIN, INDICATING TORQUE SENSOR FAILURE. WE HAD PREVIOUSLY RECEIVED A RECALL NOTICE FROM FORD TELLING US TO TAKE OUR 2008 FORD ESCAPE TO THE NEAREST DEALERSHIP. ON JANUARY 19, 2016 THE ESCAPE WAS DROPPED OFF AT TOWN AND COUNTRY FORD IN MADISON, TN. WE PICKED THE ESCAPE BACK UP ON JANUARY 21, 2016. THE STEERING WHEEL STILL SHOOK ERRATICALLY. WHEN ASKED WHY THE MECHANIC DIDN'T REPAIR THE TORQUE SENSOR, THEY INDICATED IT WASN'T PART OF THE RECALL BECAUSE THEY'RE ONLY REQUIRED TO REPAIR BASED OFF OF VAG CODES OR FAULT CODES. THE TECHNICIAN STATED THAT THE "DASH WAS LIT UP LIKE CHRISTMAS" AND HE DIDN'T HAVE TIME TO PULL ALL OF THE FAULT CODES. WE LEFT MUTLIPLE MESSAGES FOR THE SERVICE DEPARMENT MANAGER AND RECEIVED NO RESPONSE. I CONTACTED THE FORD CUSTOMER SERVICE NUMBER AS DIRECTED IN THE NHTSA RECALL NOTICE AND EXPLAINED AS ABOVE. FORD CUSTOMER SERVICE DIRECTED ME TO TAKE THE CAR TO A DIFFERENT FORD SERVICE CENTER AND STATED THEY COULD NOT ENFORCE THE REPAIRS UNDER THE RECALL AS DEALERSHIPS ARE PRIVATELY OWNED. WE HAVE VIDEO FOOTAGE OF THE STEERING WHEEL SHAKING AFTER THE SERVICE DATES AS NOTED IN THIS COMPLAINT.

Power Train
Filed Jan 29, 2016140,000 milesVA

AFTER DEPRESSING THE ACCELERATOR THE VEHICLE RPM'S INCREASE BUT THE VEHICLE SPEED WILL NOT....ALMOST AS IF THE THROTTLE IS "STICKING." THIS OCCURS WHILE THE VEHICLE IS IN MOTION.

Steering
Filed Jan 29, 2016TX

EVERY TIME I DRIVE ON THE HIGHWAY AT 75MPH THE STEERING WHEEL WOULD START TO SHAKE. THEN FOR THE PAST 2 WEEKS EVEN WHEN THE VEHICLE WAS ON A STOP LIGHT THE STEERING WHEEL WOULD SHAKE. TWO DAYS AGO AS I SHIFTED THE VEHICLE TO DRIVE THE STEERING WHEEL BECAME SUPER HARD TO MOVE. I TURNED OFF THE VEHICLE AND ONCE I TURNED IT ON THE STEERING WHEEL FELT FINE AGAIN. THIS MORNING AS I SHIFTED THE GEAR TO DRIVE THE STEERING WHEEL WAS HARD AND UNMOVEABLE. I WAS UNABLE TO DRIVE MY VEHICLE.

Power Train
Filed Jan 28, 2016107,000 milesMD

SLIPPING WHEN IT GOES FROM THIRD TO FOURTH GEAR

Steering
Filed Jan 28, 2016101,500 milesGA

MY STEERING WENT OUT AFTER I HAD STOPPED THE CAR AND TURNED IT OFF. I HAD GOT BACK IN THE CAR 30 MINUTES LATER PUT THE CAR IN REVERSE AND THE STEERING WAS GONE. I CALLED THE DEALERSHIP THAT I HAD PURCHASED IT FROM BECAUSE I HAD SEEN ON SOME SERVICE PAPERS FROM THEM THAT STATED A RECALL ON THE FORD ESCAPE WAS IN PLACE #14S05. HE TOLD ME THAT THERE WAS NOT A RECALL ON MY PARTICULAR VEHICLE. MY MILEAGE IS 101,500. THIS IS THE SAME DEALERSHIP THAT I HAD TAKEN MY CAR TO HAVE THEM LOOK AT MY IGNITION SWITCH BECAUSE IT WAS GIVING ME PROBLEMS AND WAS TOLD THAT IT DIDNT GIVE THEM A PROBLEM. 2 MONTHS LATER SWITCH IS ALMOST GONE COMPLETELY, I TOOK IT IN AGAIN AND THEY SAID IT NEEDED TO BE REPLACED AND THAT SORRY YOUR EXTENDED WARRANTY HAD RUN OUT YOU WILL HAVE TO PAY FOR THIS.

Steering
Filed Jan 27, 201676,486 milesMI

THE STEERING STARTED GOING OUT AFTER A FEW MILES. AFTER SHUTTING OFF THE VEHICLE, IT WOULD BE FINE FOR AWHILE. TOOK IT TO THE DEALER AND FOUND THAT THERE HAD BEEN A RECALL AND THE WORK HAD BEEN PERFORMED IN AUGUST, 2014. THE DEALER CONTACTED FORD RECALL SPECIAL SERVICES AND WAS DENIED COVERAGE. WE ALSO CONTACTED FORD AND WERE DENIED. THE VEHICLE BELONGS TO A 72 YEAR OLD WIDOW WHO HAS FOLLOWED EVERY MAINTENANCE SCHEDULE. SHE IS UNABLE TO STEER IT WHEN IT GOES OUT AND UNABLE TO AFFORD A $900 REPAIR.

Steering
Filed Jan 27, 2016100,000 milesNM

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. AFTER TURNING THE IGNITION KEY IN THE ON POSITION, THE POWER STEERING FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED. THE DEALER STATED THAT THE TORQUE CONVERTER AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE POWER TORQUE SENSOR WAS REPLACED. THE CONTACT STATED THE STEERING COLUMN PARTS WERE BEING ORDERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DIRECTED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Power Train
Filed Jan 27, 2016TX

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE PARKED, THE VEHICLE LEAKED FLUID. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS LEAKING FLUID AND WOULD NEED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TRANSMISSION WAS LEAKING FLUID AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Jan 26, 2016TX

TRANSMISSION IS CONSTANTLY LEAKING.

Steering
Filed Jan 25, 2016101,000 milesNE

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 65 MPH, THE STEERING FAILED. THE CONTACT STATED THAT THE STEERING WHEEL REQUIRED EXTRA EFFORT TO TURN. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

Steering
Filed Jan 23, 2016145,000 milesWI

ELECTRIC STEERING ASSIST FAILED WHILE DRIVING.

Power Train
Filed Jan 22, 2016116,000 milesWI

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE RPMS INCREASED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, WHILE ATTEMPTING TO TOW THE VEHICLE WITH THE GEAR SHIFTER IN THE PARK POSITION, THE VEHICLE ROLLED AWAY. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V606000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.

Vehicle Speed Control
Filed Jan 22, 2016114,000 milesSC

ACCELERATOR PEDAL STICKING, INTERMITTENTLY NOT WORKING

Steering
Filed Jan 21, 201695,000 milesIL

POWER STEERING FAILED. VEHICLE WAS IN DRIVEWAY NOT IN MOTION. DRIVER WAS UNABLE TO TURN WHEEL BECAUSE THERE WAS NO POWER STEERING.

Steering
Filed Jan 20, 2016108,000 milesCT

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE POWER STEERING CONTROL MODULE (PSCM) WAS NEVER REPLACED; HOWEVER, THE SOFTWARE WAS UPDATED. THE CONTACT MENTIONED THAT THE POWER STEERING SEIZED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

Steering
Filed Jan 20, 2016139,500 milesMI

MY WIFE HAD THE POWER STEERING STOP WORKING, IN HER VEHICLE, WHILE DRIVING HOME ON CITY STREETS. UPON SHUTTING OFF AND RESTARTING THE VEHICLE THE POWER STEERING STARTED WORKING AGAIN. WE TOOK THE VEHICLE TO IN FOR SERVICE AS WE WANT A RELIABLE, SAFE VEHICLE. THEY COULDN'T FIND ANY PROBLEMS AND APPLIED A SOFTWARE UPDATE PER RECALL 14S05. DROVE HOME WITH NO PROBLEMS. THE FOLLOWING MORNING THE STEERING WHEEL STARTED SHAKING/VIBRATING/TURNING ON ITS OWN WHILE THE VEHICLE WAS STILL IN PARK. DROVE THE VEHICLE FOR THE NEXT COUPLE OF DAYS PROBLEM DID NOT GET BETTER. CALLED THE SERVICE CENTER BACK 3 DAYS AFTER ORIGINAL SERVICE, WHEN THE SOFTWARE UPDATE WAS APPLIED TO SCHEDULE NEW APPOINTMENT. THE FOLLOWUP APPOINTMENT WAS 4 DAYS LATER OR ONE WEEK AFTER THE ORIGINAL SERVICE DATE. SIX DAYS AFTER SOFTWARE UPDATE THE POWER STEERING STOPPED WORKING WHILE DRIVING HOME, ON A HIGHWAY, WITHOUT ANY WARNING. TOOK THE VEHICLE BACK IN THE FOLLOWING MORNING (1 WEEK FROM ORIGINAL SERVICE DATE) FOR SERVICE. THIS TIME THE SERVICE CENTER FOUND A PROBLEM AND SAID THAT IT WAS THE GEAR AND THIS WASN'T COVERED UNDER THE RECALL. IT COULD JUST BE THE TIMING BUT IT APPEARS THAT THE SOFTWARE UPDATE CAUSED PROBLEMS (STEERING WHEEL VIBRATION) THAT WE DIDN'T HAVE WITH THE VEHICLE PRIOR UPDATE, OR THAT THEY COULDN'T FIND ANY PROBLEMS WHEN THE HAVE A KNOWN ISSUE. ALSO DISAPPOINTED THAT GIVEN THE KNOWN ISSUE (RECALL 14S05) THAT FORD FEELS A SOFTWARE UPDATE IS A "FIX" FOR A STEERING FAILURE, A POTENTIAL SERIOUS SAFETY

Steering
Filed Jan 19, 2016133,000 milesMA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ACKNOWLEDGED THAT THE FAILURE WAS RELATED TO A RECALL HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THEY WERE INFORMED BY THE MANUFACTURER THAT THE RECALL HAD EXPIRED AND THE CONTACT EXCEEDED THE TIME LIMIT FOR THE REPAIR. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Jan 19, 2016105,000 milesMN

EXPERIENCED SUDDEN ENGINE SHUT DOWN WHILE DRIVING 60MPH ON FREEWAY. PUT VEHICLE IN NEUTRAL AND COASTED TO SHOULDER. VEHICLE RESTARTED. NO FAULT CODE FOUND

Electrical System
Filed Jan 19, 2016108,000 milesCA

I HAVE A 2008 FORD ESCAPE THAT HAD A RECALL ON IT. AFTER I TOOK IT IN TO THE LOCAL FORD DEALERSHIP, MY CAR STARTED HAVING PROBLEMS RELATING TO THE RECALL. AFTER TAKING IT TO TWO DIFFERENT FORD COMPANIES AND PROVING THAT THE RECALL FIX DID NOT WORK AND IS CAUSING PROBLEMS, FORD REFUSES TO AUTHORIZE THE OTHER REPAIRS THAT IS COVERED UNDER THE RECALL, BECAUSE ONE REPAIR SHOP DID THE INITIAL UPDATE. NOW MY CAR IS HAVING MAJOR PROBLEMS, AND I CANNOT AFFORD TO FIX IT. IT IS A SAFETY ISSUE. I HAVE TALKED TO 5 DIFFERENT PEOPLE ABOUT THE ISSUE AT FORD BUT THEY KEEP SAYING THAT THE CASE NUMBER I PROVIDE THE DEALERSHIP SHOULD TAKE CARE OF IT HOWEVER IT DOES NOT. IM A SINGLE MOTHER OF 3 WITH LOW INCOME AND IF MY CARS POWER STEERING GOES OUT AT A CRUCIAL TIME I COULD POTENTIALLY CAUSE A SERIOUS ACCIDENT.

Engine
Filed Jan 17, 201670,000 milesIL

THE GAS PEDAL IS VERY HARD TO PUSH DOWN WHEN ATTEMPTING TO TAKE OFF FROM A STOP. IT IS CONSIDERABLY WORSE IN COLD WEATHER. IT MAKES IT VERY HARD TO CONTROL ACCELERATION WHEN PULLING AWAY FROM A STOP.

Steering
Filed Jan 14, 201687,000 milesNY

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

Steering
Filed Jan 13, 2016139,000 milesLA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE POWER STEERING ASSIST FAULT WARNING LIGHT DISPLAYED. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000. UPDATED 04/14/16*LJ *CN

Steering
Filed Jan 12, 2016103,136 milesMN

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR AND STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,136.

Steering
Filed Jan 10, 2016MI

MY 2008 FORD ESCAPE HAS LOST POWER STEERING. IT NO LONGER WORKS.

Steering
Filed Jan 5, 2016147,000 milesNJ

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. WHILE ACCELERATING FROM A STOP AND MAKING A TURN, THE STEERING FAILED. AFTER THE VEHICLE WAS PARKED FOR A WHILE, THE STEERING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

Electrical System
Filed Jan 4, 2016MI

ON DECEMBER 11, 2015 I HAD TAKEN MY 2008 FORD ESCAPE TO DEALER FOR THE 14S05 RECALL BEING THAT TWO DAYS BEFORE MY POWER STEERING HAD LOCKED UP. THEY DID THE SOFTWARE UPDATE NOW ON DECEMBER 31, 2015 I HAVE NO POWER STEERING AT ALL. TOOK IT BACK TO DEALER SAID TORQUE SENSOR WENT OUT AND IS NOT PART OF RECALL. ITS PRETTY UNSAFE THAT THEY RECALL THIS PART BUT WONT HONOR TO FIX IT WHEN THEY KNOW ITS A PROBLEM WITH ALL THESE VEHICLES BETWEEN 2008-2011. WHY SEND A RECALL LETTER IF THE DEALER ISN'T GOING TO FIX THE PROBLEM AND EXPECT YOU TO PAY PUT OF POCKET FOR SOMETHING THEY KNOW IS BEING RECALLED?? MAKES ME VERY UPSET AND UNHAPPY WITH FORD AND THEIR VEHICLES IF THEY CAN'T MAKE THEM SAFE FOR PEOPLE TO DRIVE, THEY ARE PICKING THE CHEAPEST WAY TO FIX THE PROBLEM WITH JUST THE SOFTWARE UPDATE WHEN THE ISSUE IS MORE TO DO WITH THE TORQUE SENSOR IN THE VEHICLES. PEOPLE ARE DRIVING THESE VEHICLES THINKING THEY ARE FIXED WHEN THEY ARE NOT, THINKING WE ARE IN A SAFE VEHICLE AND WE ARE NOT BECAUSE FORD DOESN'T WANT TO HONOR THE RECALL. ITS RIDICULOUS HOW FORD IS DOING THIS AND NOT SAFE FOR DRIVERS. PLEASE HELP ME AND EVERYONE WHO HAS HAD THIS ISSUE WITH THE RECALL DEALING WITH THE TORQUE SENSOR GET REPLACED...THANK YOU. *TR

Steering
Filed Jan 3, 2016150,000 milesTX

THE CAR IS EQUIPPED WITH ELECTRONIC POWER STEERING. THE VEHICLE STARTED EXPERIENCING INTERMITTENT POWER STEERING ISSUES WHERE THE STEERING WHEEL WOULD SHUTTER WHILE DRIVING NORMALLY AT ANY SPEED (STATIONARY OR IN MOTION, AND ON CITY STREETS OR HIGHWAYS, WHILE BRAKING, ETC - EVERYTHING) AND SOMETIMES COMPLETELY SHUT OFF POWER ASSISTED STEERING ALL TOGETHER MAKING THE VEHICLE EXTREMELY DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO FORD FOR THE RECALL PROCEDURE APPROXIMATELY A YEAR AGO FROM THIS POSTING, HOWEVER, ONLY A SOFTWARE UPDATE WAS PERFORMED. THIS SEEMED TO TEMPORARILY FIX THE ISSUES WE WERE DESCRIBING, BUT ABOUT 10 MONTHS TO 1 YEAR LATER THE SAME ISSUES STARTED OCCURRING. THE VEHICLE HAS NO POWER STEERING AVAILABLE AND WE WERE TOLD THAT THE TORQUE SENSOR IN THE POWER STEERING UNIT NEEDED TO BE REPLACED (IMPLYING THAT THE PSCM MODULE WAS REPORTING A FAULTY SENSOR), BUT THE PROCEDURE WAS NOT GOING TO BE COVERED BY THEM SINCE THE CAR WAS PREVIOUSLY 'SERVICED' BY FORD FOR THE RECALL. HAD WE WAITED ABOUT 10 MONTHS TO 1 YEAR BEFORE PERFORMING THE FIRST RECALL, EVERYTHING WOULD HAVE BEEN REPLACED AS IT SHOULD HAVE BEEN. NOW, WE ARE FORCED TO REPLACE THE TORQUE SENSOR FOR A QUOTED $550 - WHICH THEY TELL US MAY NOT SOLVE THE PROBLEM (ALTHOUGH THAT IS THE ONLY CODE THAT IS BEING REPORTED) AND MIGHT HAVE TO REPLACE THE ENTIRE COLUMN. IDENTIFYING A RECALL PROCEDURE BY ONLY CHECKING IF THE CODES WERE PRESENT AT THE TIME OF RECALL IS NOT A GUARANTEED WAY TO REPLACE ALL FAULTY SENSORS.

Steering
Filed Dec 30, 2015120,000 milesTX

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Vehicle Speed Control
Filed Dec 30, 2015116,000 milesAL

PURCHASED A 2008 FORD ESCAPE NEW IN 2008 AND HAVE HAD IT WORKED ON 3 DIFFERENT TIMES FOR THE ACCELERATOR STICKING CAUSED BY THE THROTTLE BODY. IT WAS NEVER REPLACED. NOW BECAUSE I HAVE 116000 MILES ON IT I JUST GOT TAKEN ADVANTAGE OF. ONCE AGAIN THE ACCELERATOR STUCK AND LUCKILY I WAS ABLE TO PULL OVER AND HOLD THE BRAKE AND SHUT IT OFF. I PAID $110 TO TOW IT TO A FORD DEALERSHIP. WELL NOW IT IS GOING TO COST ME $1000 TO REPLACE THE THROTTLE BODY. THIS SHOULD HAVE BEEN DONE PREVIOUSLY AND NOW IT SEEMS TO BE ON ME OR RISK BEING KILLED DUE TO THIS SAFETY ISSUE. EVEN IF IT WAS NEVER ISSUED AS A RECALL ITEM I HAVE HAD ISSUES WITH THIS SINCE PURCHASING IT NEW IN 2008. I WANT SOMETHING DONE. I DID CALL FORD MTR CO AND WAS TOLD THEY COULD NOT HELP ME BECAUSE THE VEHICLE HAS OVER 100000 MILES ON IT. WELL IF IT HAD BEEN HANDLED EVEN ONCE IN THE PAST 3 TIMES IT COULD HAVE GOTTEN ME KILLED THEN IT WOULD NOT BE AN ISSUE NOW. *JS

Steering
Filed Dec 30, 201589,000 milesCO

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC. THE DIAGNOSIS WAS THAT THE TORQUE SENSOR OF THE STEERING COLUMN WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED UNDER A SOFTWARE MANUFACTURERS RECALL IN 2014. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

Power Train
Filed Dec 28, 2015115,000 milesIN

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS FOR A LONG TIME, A LEAK FROM THE REAR DRIVER'S SIDE OF THE VEHICLE WAS NOTICED. IN ADDITION, THE VEHICLE WAS LOSING POWER. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED TO ENGAGE PROPERLY, THE AXELS AND PARTS TO THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO A DEALER OUT OF STATE WHERE AXELS WERE REPLACED BUT THE FAILURE RECURRED. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO SHIFT GEARS AND THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER AGAIN, WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED OR REBUILT. THE VEHICLE WAS NOT REPAIRED AND WAS INOPERABLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V606000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Power Train
Filed Dec 19, 201538,000 milesWA

THE THROTTLE SEEMS TO GET STUCK WHILE I'M DRIVING. I'LL PUSH DOWN ON THE GAS PEDAL, THE RPMS WILL GO UP, BUT THE CAR WON'T SPEED UP OR RESPOND FOR A FEW SECONDS AND THEN IT WILL FINALLY "CATCH" AND ACCELERATE. HAPPENS OFTEN, SOMETIMES FROM A STOP AND SOMETIMES WHEN I'M ALREADY IN MOTION, EVEN ON THE HIGHWAY. I'VE BEEN HAVING THE PROBLEM FOR ABOUT A YEAR NOW, AND I ONLY HAVE AROUND 38,000 MILES ON THE CAR.

Steering
Filed Dec 18, 2015106,000 milesOK

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 106,000. UPDATED 06/15/16*LJ UPDATED 06/15/16.*JB

Steering
Filed Dec 16, 201589,000 milesMI

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS OT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A MANUFACTURER RECALL RELATED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 04/06/16*LJ THE CONSUMER EXPERIENCED TWO STEERING FAILURES. THE CONSUMER WAS INFORMED LOWER TORQUE SENSOR NEEDED TO BE REPLACED AT A COST OF $ 1500.00. UPDATED 04/20/16.*JB

Electrical System
Filed Dec 14, 2015105,000 milesTX

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE IGNITION SWITCH WAS INOPERABLE AND THE STARTER KEY NEEDED TO BE FORCED INTO THE IGNITION SWITCH IN ORDER FOR THE VEHICLE TO START. THE FAILURE RECURRED. THE CONTACT STATED THAT THE IGNITION SWITCH EVENTUALLY FAILED TO START THE VEHICLE. THE VEHICLE WAS NO LONGER OPERABLE. THE CONTACT SPOKE WITH THE DEALER WHO INFORMED THE CONTACT THAT THE FAILURE WAS COMMON AND THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE.

Steering
Filed Dec 14, 201599,348 milesAR

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND THE POWER ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 99,348.

Power Train
Filed Dec 10, 2015131,837 milesOH

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,837. UPDATED 02/18/16*LJ UPDATED 5/9/18*JB *CN

Steering
Filed Dec 9, 2015115,000 milesPA

LOST POWER STEERING. VEHICLE WAS STATIONARY. DEALER IS CLAIMING THAT B/C I BROUGHT IT IN TO THEM 10 MONTHS AGO AND HAD THE CODES CHECKED (NONE FOUND AT THE TIME), THAT MY RECALL COVERAGE IS NOW NULL AND VOID. I WOULD HAVE BEEN BETTER OFF NEVER TAKING IT IN FOR THE RECALL, AS THE CHARGES ARE AROUND $1000.00 AND ARE EXACTLY WHAT MY CAR IS RECALLED FOR (ELECTRIC POWER STEERING ASSIST FAILURE.)

Steering
Filed Dec 9, 2015100,000 milesPA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS OR EVEN AT THE INITIAL START OF THE IGNITION, THE STEERING WHEEL WOULD LOCK. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE POWER STEERING WOULD FAIL INTERMITTENTLY FOLLOWING THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Steering
Filed Dec 7, 2015133,700 milesIL

I WAS DRIVING AROUND A CORNER (ON A RESIDENTIAL STREET) GOING ABOUT 20 MILES PER HOUR AND THE POWER STEERING WENT OUT AND I ALMOST RAN INTO A BRICK MAILBOX--WHEN IT WENT OUT, A YELLOW WRENCH LIGHT CAME UP ON THE DASHBOARD. I HAD TO HAVE THE CAR TOWED BECAUSE THE STEERING WAS COMPLETELY LOCKED UP AND THE CAR WAS NOT DRIVEABLE. BASED ON MY DISCUSSION WITH THE REPAIR SHOP, THIS IS RELATED TO NHTSA CAMPAIGN #14V-284 -- FORD RECALL #14S05. THE REPAIR SHOP (MIDAS) SAID IT WAS A FAULTY TORQUE SENSOR AND INDICATED THAT IT WOULD NEED TO BE REPLACED AT A COST OF $889.30. I HAD THE REPAIR MADE, BUT I HAD TO SCHEDULE A FOLLOW-UP APPOINTMENT WITH FORD BECAUSE THEY HAD TO DO SOFTWARE UPDATES BECAUSE THE STEERING WASN'T COMPLETELY RIGHT AFTER THE FIRST REPAIR. THE VEHICLE HAS 133,700 MILES ON IT.

Steering
Filed Dec 3, 201582,000 milesTN

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THERE WAS A VIBRATION COMING FROM THE STEERING COLUMN WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE VEHICLE FAILED TO START AFTER THE RECALL REPAIRS WERE PERFORMED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Steering
Filed Dec 2, 201587,000 milesCA

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT MENTIONED THAT THE DEALER COMPLETED THE RECALL FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). WITHIN 8,000 MILES, THE EPS FAILED. THE CONTACT INDICATED THAT THE STEERING WHEEL WAS EXTREMELY TIGHT AND DIFFICULT TO TURN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE TORQUE CONTROL SENSOR FOR THE SECOND REPAIR AND THE THIRD REPAIR WAS THE STEERING COLUMN, BUT THE FAILURE CONTINUED RANDOMLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO PERMANENT REMEDY TO REPAIR THE CONDITION. THE CONTACT INDICATED THAT THE REMEDY FOR THE RECALL WAS NOT SUFFICIENT AND THE FAILURE COULD RECUR WITHOUT WARNING. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Engine
Filed Dec 2, 2015134,000 milesIN

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING 70 MPH AND THE WRENCH INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER PERFORMED A DIAGNOSTIC TEST, WHICH LOCATED A FAILURE CODE AT THE THROTTLE BODY UNIT. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 134,000.

Steering
Filed Dec 2, 2015131,119 milesMI

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 30 MPH, THE VEHICLE EXPERIENCED A POWER STEERING FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,119.

Steering
Filed Dec 1, 201595,000 milesCA

THE VEHICLE WAS APPARENTLY TREATED IN THE PAST FOR THE AFFECTED PART DUE TO RECALL. HOWEVER, THE SOFTWARE UPDATE DID NOT REMEDY THE PROBLEM. AT APPROXIMATELY 95 THOUSAND MILES THE POWER STEERING FAILED UPON START OF THE VEHICLE FORCING ME TO COMPLETE A 200 PLUS MILE TRIP WITHOUT IT ON A MOUNTAINOUS ROUTE. THE DEALERSHIP I TOOK IT TO SAID THAT RECALL REPAIRS WERE MADE IN THE FORM OF THE SOFTWARE UPDATE AND THAT THEY COULD NOT PROVIDE A RECALL REPAIR.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Ford Escape → · Every Escape year → · How the figures are calculated →