TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 45 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INDEPENDENTLY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 133,000.
2008 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
WHILE DRIVING DOWN THE ROAD AT APPROXIMATELY 45 MPH, THE VEHICLE ALL OF A SUDDEN LOST POWER AND THE VEHICLE STARTED SLOWING DOWN, AND THE WRENCH LIGHT BECAME VISIBLE ON THE INSTRUMENT CLUSTER. I PULLED THE VEHICLE TO THE SIDE OF THE ROAD TO FIGURE OUT WHAT THE ISSUE WAS. I REALIZED IT WAS THE ELECTRONIC THROTTLE BODY FAILING. I DROVE IT HOME AS I WAS ONLY A MILE FROM MY HOUSE. ONCE I STARTED IN FORWARD MOTION, THE TRANSMISSION WOULD HAVE A HARD TIME SHIFTING FROM FIRST TO SECOND GEAR, WHEN IT DID SHIFT, THERE WAS A FORCEFUL LUNGE FORWARD. I HAVE SEEN A LOT OF COMPLAINTS IN REGARDS TO THIS AND MANY OTHER ISSUES THAT ARE GOING WRONG WITH FORD'S ESCAPE MODEL. I AM VERY DISAPPOINTED, WITH THE AMOUNT OF ISSUES THAT SUV HAS.
LOW SPEED TURNS, ELECTRIC POWER ASSIST FAILS TO ASSIST IN RETURNING WHEELS TO STRAIGHT AHEAD POSITION. WHEELS CAN BE BROUGHT BACK TO FORWARD POSITION WITH SOME EFFORT. HAPPENS CONSISTENTLY, EVERY DAY AT LOW SPEEDS WHEN THERE IS HIGHER TORQUE ON THE STEERING COLUMN.
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE MANFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V28400 (STEERING) IN 2015, BUT THE FAILURE RECURRED IN 2016. THE FAILURE MILEAGE WAS 144,000.
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 45 MPH, THE STEERING WHEEL MADE A CLICKING SOUND AND SHOOK WITHOUT WARNING. APPROXIMATELY 30 SECONDS LATER, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN AND FAILED. THE NEXT MORNING, WHEN THE VEHICLE WAS STARTED, THE MAINTENANCE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER A RECALL IN AUGUST OF 2014 FOR THE SAME ISSUE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
MY VEHICLE WAS DRIVING FINE WHEN IT STARTED CHIMING. I DIDN'T HAVE ANY IDEA WHY IT WAS MAKING THE NOISE. IT DID THIS 3 TIMES AND THEN A SMALL WRENCH SIGNAL SHOWED UP ON THE PANEL. I WAS DRIVING HOME WHEN ALL OF THIS HAPPENED. ALL OF A SUDDEN I HAD NO STEERING! SCARED ME TO DEATH. I WAS ABLE TO MAKE IT HOME, THANK GOODNESS! THERE ARE RECALLS ON THIS PROBLEM, BUT NOT MY VIN NUMBER!
JULY 2014 I RECEIVED A RECALL NOTICE REGARDING TORQUE SENSOR/STEERING COLUMN, I TOOK IT IN TO THE DEALERSHIP (STIVERS FORD/LINCOLN IN WAUKEE IOWA) WHERE THEY TOOK APPROX. 5 MINS TO DO WHATEVER IT WAS THEY WERE TO DO REGARDING THE RECALL. I WAS NOT HAVING ANY ISSUES WITH MY CAR AT THAT TIME. APPROX. 3 WEEKS AGO (MARCH 2016) I STARTED HAVING PROBLEMS WITH MY STEERING WHEEL SHAKING AND MOVING BACK/FORTH AT ALL TIMES WHEN DRIVING THE VEHICLE AND WHEN IDLING, ON HIGHWAY AND STREETS AND BEING PARKED, ALONG WITH ODD NOISES WHEN DRIVING. I TOOK MY VEHICLE IN TO THE DEALERSHIP (STIVERS FORD/LINCOLN IN WAUKEE IOWA) YESTERDAY (MARCH 29, 2016) TO FIND OUT WHAT WAS WRONG, THEY DID A DIAGNOSTIC TEST AND FOUND THAT I NEEDED A NEW TORQUE SENSOR AND STEERING COLUMN. I TOLD THEM ABOUT THE RECALL OF THE EXACT SAME ISSUE FROM JULY 2014, THE GUY IN THE SERVICE DEPT (STEVE) CALLED FORD MOTORS AND THEY TOLD HIM THEY WOULD NOT COVER THE COSTS. I CALLED FORD MOTORS TODAY (MARCH 30, 2016) AT THEIR RETAIL NUMBER, THE FEMALE TOLD ME THEY WOULD NOT COVER THE COSTS AND SAID THAT THE RECALL HAD EXPIRED AND I SHOULD OF HAD IT FIXED THEN. (THERE WAS NO ISSUES AT THE TIME OF THE RECALL WITH MY VEHICLE AND I DID TAKE IT IN TO THE DEALERSHIP AT THE TIME I RECEIVED THE RECALL LETTER). FORD MOTORS KNEW/KNOWS OF THE DEFAULTING PARTS (HENCE THE RECALL IN 2014), THEY SHOULD COVER THESE PARTS NOW. MOST CARS DO NOT GO OUT RIGHT AT THE TIME OF A RECALL. MY VEHICLE TOOK OVER A YEAR TO GO OUT SINCE THE RECALL, I HAVE FOU
WHILE SITTING IN A DRIVE THRU THE GAS PEDAL WENT FLAT TO THE FLOOR. HAD TOWED TO DEALER AND WAS TOLD THROTTLE CABLE BROKE.NEEDED REPLACED AND THROTTLE BODY,INJECTORS CLEANED. COST APPROXIMATELY $800.00. LOOKED ON INTERNET AND FOUND IT TO BE A COMMON PROBLEM. CALLED DEALER AND NO HELP. CALLED FORD CORPORATE AND THEY TOOK INFORMATION BUT WOULD NOT OFFER ANY HELP. IF THIS HAD BROKE WHILE DRIVING WE AND OTHERS ON THE ROAD COULD OF BEEN INJURED OR KILLED. THIS VEHICLE SHOULD BE IMMEDIATELY RECALLED IN MY OPINION. ALSO THIS FIX IS NO GUARANTEE IT WON'T HAPPEN AGAIN. NICE THOUGHT TO HAVE WHILE DRIVING IN TRAFFIC.
WE TOOK OUR FORD MOTOR COMPANY 2008 ESCAPE TO THE DEALER FOR RECALL NHTSA 14V284000 OR FORD #14S05. THE DEALER REPROGRAMMED THE POWER STEERING MODULE. PRIOR TO THAT WE HAD NO PROBLEMS WHATSOEVER WITH THE STEERING. 4 MONTHS LATER THE STEERING HAS FAILED. FROM WHAT I AM READING AT SEVERAL LOCATIONS ON THE INTERNET THIS IS A COMMON PROBLEM. I AM ASKING THE NHTSA TO LOOK AT THIS PROBLEM CLOSER. MY OPINION IS THERE SHOULD BE AN ADDITIONAL RECALL THAT ADDRESSES THIS ISSUE. IF YOU'VE HAD A SIMILAR ISSUE I URGE YOU TO CONTACT FORD AND FILE A COMPLAINT AND CONTACT THE NHTSA AND VOICE YOUR CONCERN. I WAS TOLD BY FORD IT IS MY RESPONSIBILITY TO FIX THE VEHICLE AND THEY ARE OFFERING NO ASSISTANCE.
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE POWER STEERING BECAME INOPERABLE AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE MAINTENANCE SENSOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING); HOWEVER, THE FAILURE RECURRED THE SAME DAY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). AFTER THE VEHICLE WAS REPAIRED UNDER THE RECALL, THE VEHICLE EXPERIENCED SEVERAL FAILURES. THE FAILURES INCLUDED THE LOSS OF ANTI-LOCK BRAKING SYSTEM, STABILITY CONTROL, AND THE BRAKE WARNING LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED; HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,412.
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 148,377.
TRANSMISSION WILL NOT GO IN DRIVE ONLY GO IN DRIVE TWO ONE AND REVERSE.
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 5 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. PRIOR TO THE SECOND REPAIR, THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 05/04/16*LJ .....UPDATED 05-12/16 *BF UPDATED 11/21/2017*JS *TR *BF
MY CAR ALL OF A SUDDEN SHUTS DOWN DUE TO A "MOTOR ELECTRONICS COOLANT (MEC) PUMP" FAILURE, I READ ON THE INTERNET THAT FORD MOTOR CO HAS A RECALL FOR THIS PROBLEM, HOWEVER WHEN I CALLED FMC THEY TOLD ME OVER THE PHONE THAT "ACCORDING TO MY VIN MY CAR DOES NOT FALL UNDER THE RECALL PROGRAM, MY CAR HAS BEEN DOING THIS FOR AT LEAST ONCE A WEEK AND I'M GETTING WORRIED ABOUT CAUSING AN ACCIDENT
ABS BREAK LIGHT CAME ON WITH A MESSAGE THAT SAYS RENEG BRAKES DISABLED. CAR BUCKED AND LOST BREAKING ABILITY. WAS ABLE TO GET CAR TO DEALERSHIP WHERE I WAS TOLD THAT THE ABS/HCU NEEDED TO BE REPLACED AND THE REPAIR WOULD COST $4,800.00. CAR CANNOT BE DRIVEN AS IT CANNOT STOP SAFELY. THIS HAPPENED WHILE THE VEHICLE WAS IN MOTION, AND ACCORDING TO THE MECHANIC AT FORD, IT WAS NOT CAUSED BY NORMAL WEAR AND TEAR.
WE HAD OUR VEHICLE RECALLED. WE TOOK IT TO TAYLOR FORD IN CHANDLER OKLAHOMA, TO HAVE IT SERVICED FOR THE STEERING PROBLEM. I WENT TO DRIVE THE CAR AND NOW THERE IS NO POWER STEERING. I HAVE READ SEVERAL COMPLAINTS ABOUT THIS, THAT AFTER FORD HAD SO CALLED UPDATED THE PROGRAMING ON THE STEERING SYSTEM, THEY FAIL. SO INSTEAD OF REPLACING THE PARTS THAT NEEDED TO BE FIXED THEY UPDATE THE COMPUTER AND THEN WHEN DOWN THE ROAD, YOU HAVE TO PAY FOR THE PROBLEM YOURSELF. TAYLOR FORD TOLD MY WIFE THAT THERE WAS NOTING WRONG WITH THE VEHICLE. THEY HAVE SINCE GONE OUT OF BUSINESS. HOW DO I GET THIS PROBLEM TAKEN CARE RIGHT THIS TIME. THEY SHOULD HAVE TAKEN CARE OF IT RIGHT THE FIRST TIME. SO FORD IS JUST PUTTING BAND AIDS ON THEIR PROBLEMS AND THEN SAYING IT WAS FIXED AND CHARGING THE COMSUMER LATER TO FIX IT CORRECTLY. FORD NEEDS TO FIX THIS PROBLEM. THE VEHICLE WAS PUT IN DRIVE AND THAT IS WHEN THE POWER STEERING DID NOT WORK. I HAD JUST DROPPED MY 6 YEAR OLD SON OFF AT SCHOOL.
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE FROM THE STEERING COLUMN. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHCLE WAS TAKEN TO THE DEALER WHER IT WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,900.
HAD FORD RECALL #14V284000 (FORD #14S05) PERFORMED IN APRIL 2015 - WHICH COVERED POWER STEERING CONTROL MODULE. WAS TOLD "NOTHING WRONG, UPDATED SOFTWARE". MARCH 2016 STEERING FAILED. DEALER DIAGNOSED AS FAILED TORQUE SENSOR WHICH SUPPOSEDLY IS ONE OF THE ITEMS COVERED UNDER RECALL. HOWEVER WAS TOLD THIS WAS NO LONGER COVERED UNDER RECALL - BECAUSE THE RECALL WAS "CLOSED OUT" ON OUR VEHICLE THE DAY THEY FOUND NOTHING WRONG. CALLED FORD CUSTOMER SERVICE 1-800-392-3673 WHO SAID SAME THING. TOTAL SCAM! IF IT'S NOT BROKE THE DAY YOU TAKE IT IN THEN THEY DON'T REPLACE ANYTHING. SIDE STEPPING POTENTIALLY DEFECTIVE STEERING COMPONENTS WITH A BOGUS SOFTWARE FIX. THEN LATER EXPOSED TO THE SAFETY RISK OF DRIVING WITH STEERING COMPONENTS THAT MAY (AND IN THIS CASE) DID FAIL. AGAIN I FEEL THIS IS A TOTAL SHAM!
HI MY NAME IS [XXX] I HAVE A 2008 FORD ESCAPE AND I AM HAVING STEERING WHEEL ELECTRICAL PROBLEMS WHEN I TURN ON THE CAR THE STEERING WHEEL VIBRATE AND I HAVE DONE SOME RESEARCH AND I LOOK LIKE THERE HAS BEEN ALOT OF PEOPLE COMPLAINING ABOUT THE SAME PROBLEM IM HAVING AND THAT MIGHT BE THE STEERING WHEEL TORQUE SENSOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHILE RATTLED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
I TOOK MY 2008 FORD ESCAPE IN TO HAVE THE SENSOR REPLACED ON ELECTRIC POWER STEERING THAT SHOULD HAVE BEEN TAKEN CARE OF CORRECTLY TO START WITH. I FILED A COMPLAINT YESTERDAY FOR THAT ISSUE. I FORGOT TO MENTION AND ADD A COMPLAINT FOR ANOTHER ISSUE THAT I AM HAVING ALSO WITH THE 2008 FORD ESCAPE. I AM HAVING PROBLEMS WITH THE IGNITION. WHEN YOU TRY TO START THE VEHICLE IT WILL NOT START. IF YOU REMOVE THE KEY AND TRY AGAIN THEN IT WILL START. OR IF YOU SIT AND WAIT A FEW MINUTES AND RETRY TO START THE VEHICLE THEN IT WILL START. I THOUGHT AT FIRST THIS WAS CAUSED BY THE SHAKEN IN THE STEERING WHEEL. HOWEVER THE MECHANIC INFORMED ME THAT I NEEDED A IGNITION SWITCH AND IT WAS A SEPARATE ISSUE AND BILL. I COULD ONLY AFFORD TO HAVE THE SENSOR REPLACED FOR THE ELETRIC POWER STEERING WHEEL SO FOR NOW I CAN ONLY HOPE AND PRAY THE IGNITION SWITCH DOES NOT GO COMPLETELY OUT AND LEAVE ME STRANDED. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. HONESTLY... I WANT TO CRY! EVERY TIME I TURN AROUND IT IS SOMETHING GOING WRONG WITH THIS VEHICLE. ALSO I HAD TO GET THE SERPENTINE BELT FIXED LAST WEEK AS WELL. I DONT KNOW OF WHAT MORE I CAN SAY AT THIS TIME. MY NERVES ARE SHOT WORRING ABOUT WHAT WILL GO WRONG NEXT WITH THIS VEHICLE AND I WORRY IF IT WILL START TO PICK MY DAUGHTER UP FROM SCHOOL AND SOCCER OR IF SHE WILL BE LEFT STRANDED BECAUSE I DON'T HAVE A RELIABLE VEHICLE. NOT TO MENTION HAVING TO WORRY; ABOUT HAVING MONEY FOR REPAIR AFTER REPAIR. I AM SO DISCUSSED WITH FORD! ALSO I H
I TOOK MY 2008 FORD ESCAPE IN FOR A RECALL ON THE ELECTRIC POWERING STEERING ON OCTOBER 28, 2015. THE FORD DEALER REPROGRAMMED THE ELECTRIC POWER STEERING. LSS..WHEN I TOOK THE 2008 FORD ESCAPE IN FOR THE RECALL I WAS UNDER THE IMPRESSION THAT THE SENSOR WAS GOING TO BE REPLACED. HOWEVER THE FORD DEALER SAID THEY ONLY HAD TO REPROGRAM IT. FEBRUARY 26, 2016 I TOOK MY 2008 FORD ESCAPE TO BE CHECKED AT A AUTO REPAIR SHOP. I WAS TOLD I NEEDED A SENSOR FOR THE ELECTIC POWER STEERING. THE REASON I TOOK IT TO BE CHECKED WAS THE STEERING WHEEL WOULD SHAKE AND IT WAS VERY HARD TO TURN. ALSO IT IS HARD TO START. WHEN YOU TURN IT OVER, IT WANT DO ANYTHING. THEN WHEN YOU TRY AGAIN IT WOULD START. I FEEL FORD TOOK ADVANTAGE OF ME. THEY HAD TO KNOW JUST REPROGRAMMING THE ELECTRIC POWER STEERING WAS NOT ENOUGH. NOW I AM LEFT TO PAY FOR THE REPAIRS THAT SHOULD HAVE BEEN TAKEN CARE OF WHEN I TOOK IT IN FOR THE RECALL. IT SEEMS LIKE 2 OR 3 MONTHS AFTER I GOT THIS ESCAPE PAID FOR IT WENT DOWNHILL. I HAVE HAD IT IN AND OUT OF THESHOP EVERY SSINCE.IT IS REPAIR AFTER REPAIR ON THIS VEHICLE. ITS HEARTBREAKING! ESPECIALLY WHEN YOU HAVE TO PAY OUT HUNDREDS AND EVEN OVER A THOUSAND FOR CONTINUOUS REPAIRS. THE CURRENT ISSUE WITH THE STEERING WHEEL SHAKEN WOULD HAPPEN SITTING STILL AT A LIGHT, ETC. ALSO THE PROBLEM WITH THE VEHICLE NOT WANTING TO START AND HAVING TO RETRY TO START THE VEHICLE HAPPENED WHEN YOU WOULD TRY TO START THE VEHICLE TO GO SOMEWHERE. THE ISSUE BEING HARD TO TURN HAPPENS WHEN YOU
I WAS AT A GAS STATION AND WITH ABSOLUTELY NO WARNING THE STEERING WHEEL WOULD NOT MOVE. I HAD TO LEAVE THE CAR AND CALL A TOW. WHEN I CALLED MY DEALER AND TOLD THEM THAT THE RECALL THEY HAD FIXED IN AUGUST OF 2014 WAS DEFECTIVE AND I COULD HAVE BEEN KILLED THERE RESPONSE WAS THEY FIXED THE PROBLEM (OBVIOUSLY THEY DID NOT) AS THIS WAS THE SAME PROBLEM. THEY INFORMED ME I COULD NOT TOW THE CAR THERE AS THEY DID NOT HAVE ROOM AND THEY COULD NOT TAKE MY CAR TILL MID MARCH. THE CAR WAS AT A GAS STATION THEY RAN A TEST CHARGED ME $200.00 AND COULD NOT FIX IT SAID ONLY FORD COULD. I FINALLY GOT A FORD DEALER TO TAKE THE CAR AND WAS CHARGED $1500.00 THIS IS INSANE FOR ALMOST GETTING KILLED ON THEIR NEGLECT IN THE FIRST PLACE. .
WHILE DRIVING MY CAR IT LUNGE FORWARD, WHICH IT HAVE NEVER DONE BEFORE. AFTER COMING TO A COMPLETE STOP AT A RED LIGHT, WHEN I PUSH ON THE GAS PEDDLE TO CONTINUE ON MY WAY THE CAR STALLED, THEN LUNGE FORWARD AGAIN. I WAS SCARED THAT THE CAR BEHIND ME WAS GOING TO HIT ME. PLEASE HELP ALL THE FORD ESCAPE OWNERS WITH THIS PROBLEM. MY CAR IS CURRENTLY AT THE FORD DEALER, HOPING THEY CAN RECTIFY THE PROBLEM. I HAVEN'T HAD MY VEHICLE FOR A YEAR YET, JUST BROUGHT IT LAST YEAR.
THE IGNITION SWITCH HAS BEEN REPLACED ONCE AND NOW THE PROBLEM IS STARTING AGAIN THE KEY JUST TURNS AND CAR DOESN'T TURN OVER AND IT BEEPS BECAUSE YOU CANNOT PUT KEY IN RIGHT POSITION.
POWER STEERING WENT OUT WHILE STATIONARY AS I WAS FIXING TO LEAVE ON AN IN TOWN TRIP
I HAVE MY VEHICLE IN TO HAVE RECALL 14S05 CORRECTED. THE DEALER STATED THEY ONLY NEEDED TO UPDATE THE SOFTWARE AND SEND ME ON MY WAY. THEN AS I WAS DRIVING INTO WORK THREE WEEKS LATER, I LOST ALL POWER STEERING CONTROL. I BROUGHT THE VEHICLE BACK TO THE DEALER AND WAS TOLD THAT I NEEDED TO PAY OUT OF POCKET TO HAVE THE TORQUE SENSOR AND STEERING COLUMN REPLACED TO CORRECT THE ISSUE. THE TWO PARTS THAT I AM BEING TOLD THAT I HAVE TO PAY OUT OF POCKET FOR ARE PARTS THAT ARE INCLUDED IN RECALL 14S05. AFTER NUMEROUS CALLS TO THE DEALER AND FORD, I'M STILL BEING TOLD THAT THE RECALL FOR MY VIN HAS BEEN CLOSED. IF YOU NEED ANY OTHER INFORMATION TO MY SITUATION, PLEASE LET ME KNOW.
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN THE CONTACT STARTED THE VEHICLE, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER AND THE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN WITHOUT POWER STEERING CAPABILITY. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS AND BOTH CONFIRMED THAT THE POWER STEERING MOTOR AND HOUSING WOULD NEED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
TRUCK HAS 87,000 MILES ,RIDING DOWN THE ROAD TRANNY NOT SHIFTING PROPERLY,ALMOST CAUSING ME TO HIT ANOTHER CAR WHEN I TRIED TO ACCERLATE.TOOK TO SHOP,TRANSMISSION NEEDS TO BE REPLACED. MY GOD YOU GOT TO BE KIDDING ME.TERRIBLY DESIGNED SUV. NO MORE FORDS FOR ME.UNHEARD OF.
THE STEERING WHEEL MOTOR IS NOT WORKING
AUGUST 2014 TOOK MY 2008 FORD ESCAPE INTO LOCAL FORD DEALER FOR RECALL NOTICE RECALL 14S05 - POWER STEERING ASSIST FAULT ISSUE WITH TORQUE SENSOR REPLACEMENT - LINDQUIST FORD DEALERSHIP JUST UPGRADED A PROGRAM INTO MY ESCAPE FOR ABT 20-30MINS, DIDN'T CHECK ANY PARTS FOR REPLACEMENT, TOLD ME NO PARTS WERE REPLACED THERE WAS NO WARNING LIGHT SO THEY DIDN'T PHYSICALLY TAKE THE TIME TO LOOK. FEBRUARY 2016 - NO ENGINE LIGHT COMES ON BUT WHEN I TURN THE KEY OVER FOR THE LAST 6WKS SOMETIMES MY ESCAPE STARTS UP SOMETIMES, SOMETIMES IT DOES NOT WITH A NOTICE "POWER STEERING ASSIST FAULT" - AS WEEKS WENT BY, THE STEERING WHEEL IS SHAKING MORE RANDOMLY WHILE DRIVING AND STOPPING. THE ONLY WAY TO START MY FORD ESCAPE IS BY REMOTE START TO BYPASS THE STARTER. RECENTLY,I TOOK MY CAR INTO MY LOCAL MECHANIC, AFTER THOROUGH INVESTIGATION THE TORQUE SENSOR IS CRACKED. I WAS TOLD BY FORD EMPLOYEES, 2 OTHER LOCAL FORD DEALERSHIPS & THE MECHANIC TO TAKE THE ESCAPE BACK TO THE DEALERSHIP WHO OPENED UP THE ORIGINAL RECALL BACK IN AUGUST 2014. THAT ORIGINAL DEALERSHIP DID MAKE A CLAIM, FORD WARRANTY DENIED THE CLAIM- THE DEALERSHIP DIDN'T "CHOOSE" TO TELL FORD WARRANTY THEY NEVER LOOKED AT THE RECALL PARTS IN AUGUST 2014 THEY JUST DID THE UPGRADE, THEIR LIABILITY "THAT'S WHAT THE LETTER TOLD THEM TO DO, NO WARNING LIGHT NO REPLACEMENT PARTS". I PAID $70+ FOR WHAT THE MECHANIC JUST DID FOR FREE. THAT DEALERSHIP DID NOT CHECK FOR ANY PARTS THAT NEEDED REPLACED BACK ON 2014. NOT ONLY DID THE DEALERSHIP
CAR LOST ALL POWER STEERING WITH NO WARNING WHILE CROSSING 3 LANES OF TRAFFIC TURNING ONTO A SIDE STREET. WE DETERMINED THIS ISSUE WAS INCLUDE IN RECALL 14S05 AND TOOK VEHICLE TO DEALER TO HAVE IT FIXED. DEALER SAYS FORD REPROGRAMMED THE POWER STEERING CONTROL MODULE AND CONSIDERED THE RECALL CLOSED ON MY VEHICLE. THE SUPPOSED REPROGRAMMING OF THE MODULE WAS SUPPOSED TO WARN US IF THE POWER STEERING HAD A FAILURE. NO WARNING LIGHT OR SOUND APPEARED BEFORE, DURING OR AFTER THE COMPLETE LOSS OF POWER STEERING. FORD WOULD HAVE REPLACED THE TORQUE SENSOR OR THE STEERING COLUMN HAD THERE BEEN A POWER STEERING ISSUE AT THE TIME THE VEHICLE WAS TAKEN IN TO ADDRESS THE RECALL. SO BASICALLY IF WE HAD IGNORED THE RECALL WE WOULD HAVE BEEN MUCH BETTER OFF. WE WOULD'VE BEEN ABLE TO HAVE THE PARTS REPLACED BY FORD BUT A YEAR AND A HALF LATER THE PARTS THEY KNEW WERE GOING TO FAIL ARE NOT COVERED BY THE RECALL. THE ONLY DIAGNOSTIC TROUBLE CODE SHOWING UP WAS B2278. FORD'S SERVICE ACTION DOCUMENT SENT TO DEALERS SAYS IF CODE B2278 APPEARS YOU ONLY REPLACE THE TORQUE SENSOR. OUR MECHANIC FOLLOWED FORD'S INSTRUCTIONS AND WE HAD A DEALERSHIP CALIBRATE THE STEERING SENSOR. UNFORTUNATELY THE POWER STEERING STILL DOES NOT WORK. NO DIAGNOSTIC TROUBLE CODES ARE PRESENT AT THIS TIME AND THE STEERING WHEEL IS NOW TURNING ALL THE WAY TO ONE SIDE WITHOUT ANY INPUT. THE DEALERSHIP THAT CALIBRATED THE SENSOR HAS CHARGED US $110 TO CALIBRATE A SENSOR WHICH DID ABSOLUTELY NOTHING, WANTS ANOTHER $110 TO DIA
FORD ESCAPE WAS STATIONARY TURNED IT ON COULDNT TURN THE STEERING WHEEL. DONT KNOW WHAT TO DO NOW :( JUST READING LOTS OF COMPLAINS ABOUT THE SAME SAFETY ISSUE.HOPE I CAN GET IF FIXED SOON
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE AT A STOP LIGHT, THE STEERING WHEEL BEGAN TO VIBRATE AND BECAME VERY DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE STEERING LOST POWER AND THE VEHICLE BECAME DIFFICULT TO DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO EXPLAINED THAT THE RECALL REPAIR THAT WAS PERFORMED TWO YEARS AGO WAS TO REBOOT THE COMPUTER SYSTEM AND HAD NOTHING TO DO WITH THE STEERING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,726.
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED. THE CONTACT STATED THAT IT REQUIRED EXCESSIVE AMOUNT OF EFFORT TO STEER THE VEHICLE. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO HAVING THE RECALL REPAIR PERFORMED. WHILE DRIVING 65 MPH, AN ABNORMAL GRINDING NOISE WAS HEARD AND THE STEERING WHEEL SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 167,000.
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO REPROGRAMMED THE POWER STEERING CONTROL MODULE (PSCM) UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PSCM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,175.
THE POWER STEERING FAILED. ACCORDING TO THE FORD DEALER IT IS THE POWER STEERING SENSOR WHICH NEEDS TO BE REPLACED. I HAVE READ MANY SIMILAR STORIES ONLINE ABOUT THE SAME PROBLEM WHERE LIKE I WAS ALSO DRIVING AND THE POWER STEERING STOPPED WORKING AND I ALMOST CRASHED.
RECALL 14V284 WAS INEFFECTIVE. PER FORD, THE RECALL WAS ADMINISTERED ON ME VEHICLE ON 18SEP14. THIS WAS WHEN THE SOFTWARE WAS UPDATED. THE POWER STEERING ON THE VEHICLE LOCKED IN A LEFT TURN, IN THE SNOW, IN DEC 2014. THE STEERING COLUMN SHUTTERED, AS IF THE ABS WAS WORKING. IT RIGHTED ITSELF AND THERE WASN'T ANYTHING ON THE DASH ADVISING A FAULT. SHORTLY AFTER THAT IT BECAME HARD TO STEER, BUT ONLY TEMPORARILY. THE DIAGNOSIS WAS NO PROBLEM FOUND. THE POWER STEERING WENT COMPLETELY OUT AND DISPLAYED A FAULT. SEE ATTACHED 27JAN15. DIAGNOSIS, BATTERY AT FAULT. THIS HAS CONTINUED INTERMITTENTLY. THE SOLUTION, PULL OVER AND RESTART, THIS SOLVES THE PROBLEM. UNTIL NOW. THE POWER STEERING WENT OUT. IT LOCKED UP, SHUTTERED, RELEASED AND NO POWER STEERING. THIS OCCURRED ON 06FEB16. THIS WAS IN A HOTEL PARKING LOT AND NO ONE WAS INJURED.THE VEHICLE WAS TAKEN INTO SERVICE AND THE TORQUE SENSORS WERE IDENTIFIED AS NEEDING REPLACED. I ADVISED THE ONGOING SITUATION AND WAS REFERRED TO FORD. I CONTACTED FORD AT 800-392-3673. I WAS DENIED COVERAGE. THEY WERE POLITE BUT STILL DENIED. I WAS TOLD THAT THEY DISCOVERED NO PROBLEM WHEN THEY TESTED THE SYSTEM ON THE RECALL AND IT HAD BEEN TOO LONG. IF THERE WERE ANY INVESTIGATIONS IDENTIFYING FURTHER RECALLS I WOULD BE ABLE TO SUBMIT FOR REIMBURSEMENT. I CALLED THE NEXT DAY AND ADVISED THE POWER STEERING FAILURE OF 27JAN15 AND WAS AGAIN DENIED COVERAGE. WHILE EVERYONE WAS POLITE, THE CONCERN IS STILL NOT ADDRESSED. TWICE SINCE THE RECALL WAS PERFO
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN THE VEHICLE WAS IDLING, THE STEERING WHEEL BEGAN TO SHAKE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING ABILITY SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,800.
2008 FORD ESCAPE, 122,000 MILES. WHILE DRIVING ON A CITY STREET, I GOT A MESSAGE ON THE DISPLAY "POWER STEERING ASSIST FAILURE" AND STEERING WHEEL STARTED SHAKING LIKE THIS HTTPS://WWW.YOUTUBE.COM/WATCH?V=F-LZBZSBO3U AND THEN I LOST POWER STEERING. AFTER QUICK RESEARCH IT LOOKS LIKE THERE WAS A HUGE RECALL (ALMOST MILLION CARS) FOR 2008-2011 ESCAPES, BUT MINE WAS NOT ON THE LIST.
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL STARTED TO VIBRATE VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V238000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 9 MPH, THE WRENCH ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 04/29/16*LJ *JS
AT APPROXIMATELY 134,000 MILES WHILE DRIVING ON THE HIGHWAY, MY CAR SUDDENLY DRASTICALLY SLOWED DOWN QUICKLY, STARTED REVVING REALLY HIGH AND THE 'WRENCH LIGHT' CAME ON. THIS ALMOST RESULTED IN GETTING REAR-ENDED BY THE CAR THAT WAS TRAVELING BEHIND ME ON THE HIGHWAY. I TOOK THE VEHICLE TO A FORD DEALERSHIP FOR AN ESTIMATE. WAS TOLD THE TRANSMISSION WAS MISSING 2ND AND 4TH GEAR AND THE TRANSMISSION WOULD NEED TO BE REPLACED. WAS TOLD BY FORD THAT THE COST WOULD BE $4,200 TO REPLACE THE TRANSMISSION. THE BAND FOR 2ND AND 4TH GEAR BROKE, SENDING THE VEHICLE INTO LIMP MODE (ONLY USING 1ST AND 3RD GEAR). I FOUND THIS IS A KNOWN ISSUE AS THERE ARE MANY COMPLAINTS ABOUT THIS AS WELL AS A TSB (#TSB-12-4-8). AFTER FURTHER RESEARCH, I HAVE DISCOVERED THAT THIS IS A COMMON ISSUE WITH ALL FORD FAMILY VEHICLES THAT HAVE THE CD4E TRANSMISSION. I HAVE OWNED FORD VEHICLES FOR OVER 20 YEARS AND HAVE NEVER HAD THIS ISSUE. FORD KNOWS THAT THIS IS A COMMON ISSUE BUT REFUSES TO ASSIST THEIR LOYAL CUSTOMERS WITH A SOLUTION. WHILE TALKING TO A FORD SERVICE TECHNICIAN ABOUT THIS, I WAS TOLD THAT FORD KNOWS ABOUT THE ISSUE BUT REFUSES TO DO ANYTHING ABOUT IT, LEAVING THE CUSTOMER TO PAY TO REPLACE SOMETHING THAT FORD KNOWS HAS ISSUES. DOES IT REALLY TAKE SOMEONE TO GET INJURED OR GET KILLED IN ORDER FOR SOMETHING TO BE DONE ABOUT IT? IF FEEL THAT FORD SHOULD PAY TO HAVE THE TRANSMISSION REPLACED OR PROVIDE A SIGNIFICANT DISCOUNT IF THE CUSTOMER MUST PAY FOR THE REPLACEMENT.
POWER STEERING MODULE. THERE WAS A RECALL ON THIS VEHICLE FOR THE POWER STEERING. WE HAD THE RECALL PERFORMED IN NOV 2014. THE POWER STEERING MODULE WENT OUT ON FEBRUARY 1, 2016. ALTHOUGH IT WAS NOT EXACTLY THE SAME THING, IT SEEMS RELATED AND I WOULD LIKE TO KNOW IF THE RECALL SHOULD HAVE BEEN BROADER TO INCLUDE THIS ISSUE AS WELL. THE VEHICLE WAS STATIONARY WHEN IT FIRST BEGAN. MY DAUGHTER HAD TO DRIVE IT TO THE NEAREST MECHANIC. WHEN HE DIAGNOSED THE CODE, HE SAID IT WAS UNSAFE FOR HER TO CONTINUE DRIVING.
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING WITHOUT WARNING. IN 2014, THE CONTACT DID NOT OWN THE VEHICLE; HOWEVER, IT WAS SERVICED BY THE DEALER ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) EVEN THOUGH THERE WAS NO FAILURE. THE POWER STEERING CONTROL MODULE WAS UPDATED. MOST RECENTLY, THE FAILURE OCCURRED. A CERTIFIED MECHANIC DIAGNOSED THAT THE STEERING WHEEL SENSOR AND THE AFFECTED POWER STEERING COMPONENTS WOULD NEED TO BE REPLACED. THE DEALER AND MANUFACTURER DENIED TO SERVICE THE VEHICLE UNDER THE RECALL A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 104,200.
DAUGHTER IS DRIVING MY 2008 FORD ESCAPE AND WAS DRIVING HOME FROM WORK WHEN THE STEERING WHEEL BEGAN SHAKING VIOLENTLY WHICH REQUIRED HER TO BRING THE VEHICLE TO A STOP. THIS REQUIRED GREAT DIFFICULTY DUE TO THE LOSS OF POWER STEERING AND ALMOST RESULTED IN AN ACCIDENT. THE ESCAPE WAS TAKEN TO A MECHANIC WHICH GAVE HER MATERIAL ON THE POWER STEERING MODULE RECALL. SHE CONTACTED FORD AND THEY INFORMED HER THAT THE VIN NUMBER HAD BEEN EXCLUDED FROM THE RECALL EVEN THOUGH THE FAILURE WAS FOR THE EXACT REASON THE RECALL WAS INITIATED.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2008 Ford Escape → · Every Escape year → · How the figures are calculated →