WENT TO PULL CAR OUT OF GARAGE AND FOUND THAT THE REAR WINDOW HAD EXPLODED. FOUND PARTS OF THE WINDOW MORE THAN 20 FEET FROM CAR. THE CAR HAS NOT BEEN DRIVEN FOR A COUPLE OF DAYS. NOTHING HAD FAILED OR HIT THE WINDOW TO HAVE CAUSED THIS. *TR
2004 Ford Escape complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT NOTICED THAT THE AIR BAG WARNING INDICATOR WOULD CONSTANTLY ILLUMINATE ON THE INSTRUMENT PANEL. THE AUTO SHOP REPLACED THE SEAT BELT PRE-TENSIONER CONNECTORS AT THE COST OF $480.48. THERE HAD BEEN NO OTHER FAILURES SINCE THE REPAIR. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 91,731. UPDATED 02/24/09. *LJ UPDATED 02/26/09. *JB
REPORTING AN EXPLODING BACK WINDOW ISSUE ON A 2004 FORD ESCAPE. ONCE IN 2005 AND NOW AGAIN IN 2009. THE ONLY THING BOTH TIMES HAD IN COMMON WAS THE RUNNING OF THE REAR WINDOW DEFROSTER. FORD HAS NO RECALLS OR BULLETINS AND WILL NOT PAY FOR SECOND REPAIR AS IT IS OUT OF WARRANTY. I AM CONCERNED FOR THE SAFETY OF PEOPLE DRIVING THESE VEHICLES AND PASSENGERS THEY MAY HAVE. THERE IS NO REASON FOR THIS TO HAPPEN ONCE BUT TWICE IS NOT ACCEPTABLE. I WAS GIVEN NOTHING FOR MY TROUBLE AND THEY ARE NOT RESEARCHING THIS DEFECT. OH WAIT, I GOT A FREE OIL CHANGE. THE DEALERSHIP I WAS DEALING WITH WAS AWESOME...BUT THE CORRESPONDENCE FROM FORD MOTOR LEAVES A LOT TO BE DESIRED! SOMEONE NEEDS TO CHECK INTO THIS ISSUE. *TR
THROTTLE CABLE WOULD NOT RETURN TO IDLE POSITION WHILE AT HIGHWAY SPEED. HAVE HAD NUMEROUS PROBLEMS WITH THROTTLE AND RELATED COMPONENTS RECENTLY VEHICLE HAS BEEN TOWED 3 TIMES IN TWO WEEKS BECAUSE THROTTLE BECOMES STUCK WIDE OPEN AND IS HAZARDOUS TO DRIVE. RECALL ON THROTTLE CABLE WAS COMPLETED 3 YEARS PRIOR. BOTTOM LINE IS $1,000 PLUS DOLLARS LATER ON A FOUR YEAR OLD VEHICLE WITH 60,000 MILES ON IT. *TR
THE BRAKES ON MY 2004 FORD ESCAPE, WHICH ONLY HAS 23,000 MILES ON IT, STARTED SQUEALING, AND I WAS HAVING TO PUSH A LITTLE HARDER THAN USUAL. ON DECEMBER 26, 2008 MY HUSBAND TOOK THE VEHICLE TO THE SHOP TO HAVE THE BRAKES CHECKED, INSTEAD OF NEW BRAKE PADS, WHICH WERE CURIOUSLY IN GOOD CONDITION, WE ARE GOING TO NEED NEW FRONT DISCS, FRONT AND BACK CALIPERS, AS WELL AS BRAKE PADS. WE WERE ABLE TO AFFORD THE BRAKE PADS AS WELL AS THE RIGHT FRONT DISC AT COST OF 400 DOLLARS BUT WE ARE GOING TO NEED TO SHELL OUT ANOTHER 400.00 PLUS TO REPAIR THE REST. THE WAIT WOULDN'T BE SO BAD IF I DIDN'T NEED THE ESCAPE TO TRANSPORT MY DAUGHTER BACK AND FORTH TO SCHOOL EVERY DAY. *TR
I HAVE A 2004 FORD ESCAPE THE REAR WINDOW BLEW OUT WHILE THE CAR WAS PARKED. THIS IS THE SECOND TIME ON THE ESCAPE THAT THIS HAS HAPPENED TO ME PERSONALLY. I HAVE NUMEROUS FRIENDS THAT HAVE HAD THE SAME PROBLEM WITH THESE REAR WINDOWS. I WONDER IF THERE IS A DESIGN FLAW WITH THE REAR WINDOW? VERY DANGEROUS. I HAVE THE WINDOW COMPANY COMING TO REPLACE ANOTHER WINDOW. *TR
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT AIR BAG WARNING LIGHT ILLUMINATED AND BLINKED THREE TIMES. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THERE WAS A SHORTAGE IN THE SEAT BELT SENSOR. IN THE EVENT OF A CRASH, THE AIR BAGS WOULD NOT DEPLOY. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. AS OF AUGUST 12, 2008, THE VEHICLE HAS NOT BEEN REPAIRED AND REMAINS AT THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 66,000.
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE PULLING INTO THE DRIVEWAY AT A LOW SPEED, THE BOLT ON THE PASSENGER SIDE LOWER CONTROL ARM ROTTED/RUSTED FROM THE INSIDE. THE DEALER STATED THAT THERE WERE NO RECALLS FOR THIS FAILURE. THE VEHICLE HAS A THREE YEAR/36,000 MILE WARRANTY. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 51,000. UPDATED 09/09/08 *BF UPDATED 09/09/08. *JB
STARTING APPROXIMATELY ONE WEEK AGO, THE AIRBAG LIGHT IS ON CONSTANTLY IN MY 2004 FORD ESCAPE, INDICATING THAT THE AIRBAG WILL NOT DEPLOY IN CASE OF AN ACCIDENT WHEN IT IS NEEDED. I CALLED RAMSEY FORD, WHERE I BOUGHT THE CAR, DESCRIBED THE PROBLEM AND MADE AN APPOINTMENT WITH THEM. THEY COULD NOT FIT IT INTO THEIR SCHEDULE UNTIL YESTERDAY. THEY PERFORMED A DIAGNOSTIC TEST THAT INDICATED THAT BOTH SEAT BELT CONNECTORS SHOULD BE REPLACED AT A COST OF $332.27. THEY DID NOT HAVE THE PARTS IN STOCK, BUT TOLD ME THAT THE AIRBAG WOULD NOT WORK DURING A CRASH. I PAID $42.50 FOR THE DIAGNOSTIC. BEING FORCED TO WAIT UNTIL PARTS ARRIVED, BUT WORRIED THAT THE AIRBAG WOULD NOT WORK IF NEEDED, I RESEARCHED AND FOUND OUT THAT THIS IS A VERY COMMON PROBLEM WITH THE FORD ESCAPE AND MANY PEOPLE ARE DRIVING ON THE ROADS WITH NO AIRBAG PROTECTION. IF THIS SAFETY HAZARD IS SO PREVALENT IN THESE VEHICLES, THERE SHOULD BE A RECALL BY FORD TO FIX THIS PROBLEM. *TR
FORD ESCAPE 2004 IDLING PROBLEMS WITH ONLY 39,000 MILES ENGINE STARTS TO MISFIRE WHILE RUNNING ON THE HIGHWAY AT 40 MILES AN HOUR. WHILE IDLING IT ALSO MISFIRE KEEPING THE ENGINE UNSTABLE. HAVE TAKING IT TO THE MECHANICS FOR ELECTRONIC DIAGNOSIS AND SOME TELL ME IT IS THE ENGINE GASKET THAT HAS TO BE REPLACED. HELP *TR
AIR BAG WARNING LIGHT LIT. FORD DEALER HAD A SERVICE BULLETIN TO CHANGE WIRING HARNESS FOR $415 WIRING FOR SAFETY EQUIPMENT SHOULD NOT FAIL IN 4 YEARS. *TR
2004 FORD ESCAPE WITH GEAR SELECTOR AND AIRBAG WARNING LIGHT ISSUES. CONSUMER STATES THAT MECHANIC DETERMINED THAT THERE WAS A FAULTY WIRING HARNESS FOR THE FRONT SEAT BELTS. HE GAVE THE OK TO REPLACE THE WIRING HARNESS. *KB THE GEAR SELECTION AT THE BASE OF THE STEERING COLUMN DID NOT LIGHT UP AT NIGHT. *JB
VALUE STEM FAILURE. I TWO FAIL ON ME IN TWO DAYS THE TIRES WHERE BROUGHT FROM GOODYEAR TIRE ON WILLIAMSBURG ROAD IN RICHMOND VA THE FIRST WAS SAT MAY 24 2008 HAD TO REPLACE THE TIRE THE OTHER MAY 26 ONLY REPLACE STEM. *TR
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 35 MPH, THE ACCELERATOR CABLE LINKAGE SNAPPED AND THE VEHICLE WAS LEFT WITH THE ENGINE THROTTLE WIDE OPEN. THE CONTACT HAD TO SHIFT INTO NEUTRAL, SHUT OFF THE ENGINE, AND COAST TO A STOP. THE VEHICLE WAS TOWED TO A DEALER AND THE ACCELERATOR CABLE, CRUISE CONTROL, THROTTLE BODY, AND ROLL CABLE WERE REPLACED AT THE COST OF $430. NHTSA CAMPAIGN ID NUMBER 04V574000 (VEHICLE SPEED CONTROL: CABLES) WAS REFERENCED. THE CURRENT MILEAGE WAS 43,900 AND FAILURE MILEAGE WAS 43,800. UPDATED 07/08/08. *BF THE CONSUMER STATED THE RECALL WAS NOT DONE CORRECTLY BACK IN JAN 2005, BECAUSE OF THE FAILURE HE EXPERIENCED IN MAY 2008. THE CONSUMER WAS INFORMED THE RECALL WAS COMPLETED. UPDATED.
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT SHE HAD TO PUT AIR IN HER TIRES EACH WEEK BECAUSE THEY WOULD CONSTANTLY DEFLATE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY INFORMED HER THAT THE FAILURE WAS WITH THE TIRES. THE TIRE MANUFACTURER ADVISED HER TO CALL NATIONAL TIRE AND BATTERY (NTB) AND HAVE THEM INSPECT THE TIRES. NTB STATED THAT THE FAILURE WAS NOT THE TIRES, BUT RATHER WITH THE RIMS. THE FAILURE HAS NOT YET BEEN IDENTIFIED AND THE FAILURE HAS BEEN OCCURRING SINCE OCTOBER 10, 2005. THE FAILURE MILEAGE WAS 11,000 AND CURRENT MILEAGE WAS 38,800. UPDATED 6/9/08 *CN UPDATED 06/09/08
TRANSMISSION FAILURE AT 65K MILES. TRANS FLUID FLUSHED BY FORD @ 30K MILES. CAR IS LESS THAN 3 YEARS OLD AND ALMOST EVERY MILE IS ON A FLAT EASY INTERSTATE HIGHWAY. I ASKED FOR ASSISTANCE, FORD TOLD ME TO GO FLY A KITE. I ALSO INFORMED FORD THAT THEY LOST AN ENTIRE FAMILY'S FUTURE PURCHASES OF ANY FORD PRODUCT / SERVICE. *TR
MY CRUISE CONTROL STOPPED WORKING AFTER I HAD A 30,000 MILE CHECK UP AT THE BOB DAVIDSON FORD DEALERSHIP. I EMAIL FORD AND GOT A RESPONSE TO TAKE THE CAR TO THE DEALERSHIP FOR A DIAGNOSIS TEST. I TOOK THE CAR TO BOB DAVIDSON AND FOUND IT WOULD COST ME $123.00 FOR THE DIAGNOSE AND THE COST WOULD NOT BE APPLIED TO ANY REPAIRS. I DO NOT HAVE $123.00 FOR THEM TO TELL ME I HAVE A PROBLEM THE PROBLEM IS THE ENGAGE LIGHT COMES ON, BUT THE SPEED TROTTER DOES NOT ENGAGE TO KEEP THE SET SPEED. *TR
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHEN APPROACHING A RED LIGHT OR STOP SIGN AT 15 MPH, THE VEHICLE ACCELERATES. THE VEHICLE WAS TAKEN TO THE DEALER FOR NHTSA CAMPAIGN ID NUMBER 04V574000 (VEHICLE SPEED CONTROL:CABLES). AFTER THE REPAIR, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THEY TEST DROVE THE VEHICLE, BUT WERE UNABLE TO DUPLICATE THE FAILURE. THE DEALER INFORMED THE MANUFACTURER THAT THE FAILURE COULD NOT BE DUPLICATED AND THE RECALL IS ONLY REPAIRED ONCE; THEREFORE, THE CONTACT WOULD NEED TO PAY FOR ANY ADDITIONAL REPAIRS. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 60,000.
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 20 MPH, THE SIDE VIEW MIRROR ON THE PASSENGER SIDE EXPLODED AND GLASS SHATTERED EVERYWHERE. THERE WAS NO IMPACT OR CRASH. THE CONTACT BELIEVED THAT THE ELECTRICAL SYSTEM CAUSED THE EXPLOSION; HOWEVER, THE DEALER DISAGREED. THE DEALER PLACED A NEW MIRROR ON THE VEHICLE AND THE CONTACT PAID APPROXIMATELY $330 FOR THE REPAIR. THE PURCHASE DATE, POWERTRAIN, AND TRANSMISSION TYPE WERE UNKNOWN. THE CURRENT MILEAGE WAS 13,406 AND FAILURE MILEAGE WAS 13,366.
THIS IS THE SECOND TIME THE BUTTON ON THE EMERGENCY BRAKE ON MY 2004 FORD ESCAPE LIMITED EDITION HAS BROKE. THE FIRST TIME WAS FIXED UNDER WARRANTY, THIS TIME FORD IS REFUSING TO FIX IT FOR FREE. THIS IS SAFETY EQUIPMENT THAT HAS FAILED TWICE ON A SUV THAT IS LESS THAN 3 YEARS OLD. *TR
2004 ESCAPE REFUSED TO OPERATE STARTER AFTER BEING OPERATED WITH LOAD AT SLOW SPEEDS, FOUND NEW BATTERY WAS DEAD AND NEW ALTERNATOR WAS INSTALLED WHILE UNDER WARRANTY 6M MILES AGO LAST YEAR. SAME PROBLEM HAS CONTINUED BEFORE AND AFTER BATTERY AND ALTERNATOR REPL. PRIVATE AUTO SERVICE SHOP TESTED... SYSTEM CHARGING SUBNORMAL BELOW 900 RPM. WILL NOT KEEP BATTERY CHARGED ESPECIALLY WHILE A/C ON, DRIVING IN CITY TRAFFIC IN PHOENIX,. AZ. DEALER REFUSES TO LOOK AT IT OR TEST IT NOW, EVEN THOUGH THEY ATTEMPTED TO REPAIR PROBLEM UNDER WARRANTY AND PROBLEM CONTINUED TO EXIST. SUV HAS 31,301 MILES ON IT AS OF 10/20/07. THEY HAVE STALLED EVERY TIME I TOOK IT BACK AND JUST KEEP SAYING "IT CANNOT BE." *TR
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE FOR 30 SECONDS. THE DEALER STATED THAT THE BUTTERFLY CAUSED THE ACCELERATOR CABLE TO STICK. THE VEHICLE WAS REPAIRED IN JULY OF 2007 FOR NHTSA CAMPAIGN ID NUMBER 04V574000 (ACCELERATOR CABLE). THE FAILURE MILEAGE WAS 95,000 AND CURRENT MILEAGE WAS 100,000. UPDATED 01/09/08. *LJ THE CONSUMER STATED SHORTLY AFTER THE RECALL WAS PERFORMED, THE VEHICLE STARTED TO EXHIBITED THE SAME PROBLEMS PRIOR TO THE RECALL BEING PERFORMED. UPDATED
LEAVING A TRAFFIC LIGHT THE VEHICLE IDLE INCREASED TO OVER 4000 RPMS AFTER I TOOK MY FOOT OFF THE ACCELERATOR PEDAL. I SHUT OFF THE ENGINE BUT THE IDLE DID NOT RETURN TO NORMAL. I'VE BEEN TOLD THAT WAS AN UNUSUAL CASE OF THE "IDLE SPEED CONTROL" FAILURE. THIS "RACING" HAD HAPPENED ONCE BEFORE AT 48,000 MILES BUT AFTER I RESTARTED THE VEHICLE IDLE SPEED RETURNED TO NORMAL. *TR
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD POP COMING FROM THE SUNROOF. SHE LOOKED UP AND NOTICED CRACKS IN THE SUNROOF GLASS THAT RESEMBLED A SPIDER WEB. THE SUNROOF WAS TILTED AND NOT FULLY OPEN AT THE TIME THE FAILURE WAS NOTICED. THE FAILURE AND CURRENT MILEAGES WERE 43,000 THE CONSUMER STATED THE GLASS SHATTERED. UPDATED 12/12/07*LJ
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO ACCELERATE WITHOUT WARNING. ON AUGUST 8, 2007, THE CONTACT WAS INVOLVED IN A CRASH THAT WAS RELATED TO A PREVIOUS RECALL REPAIR FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN NUMBER 04V574000). A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND THE VEHICLE WAS DESTROYED. THE RECALL WAS PERFORMED BY FORD AND CHEVROLET. IN MAY OF 2007, THE VEHICLE ACCELERATED PAST 100 MPH AND BEGAN SHAKING AS IF IT WOULD FLIP OVER. THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOOR AND THE VEHICLE CONTINUED TO ACCELERATE ON ITS OWN. THE CONTACT WAS FORCED TO STOP THE VEHICLE BY PLACING IT IN PARK AND REMOVING THE KEY FROM THE IGNITION. WHEN THE FAILURE OCCURRED, NO SOUND OR WARNING LIGHTS WERE PRESENT. THE CONTACT HAS PHOTOS. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 66,000.
CONSUMER NOTICED THE VEHICLE WAS USING EXCESSIVE FUEL AND WAS NOT SHIFTING INTO GEAR PROPERLY. AT ONE TIME, THE VEHICLE WOULD NOT GO INTO REVERSE. THE DEALER EXAMINED VEHICLE AND DETERMINED THAT TRANSMISSION WAS DEFECTIVE, EVEN WITH UP TO DATE SERVICE RECORDS, AND NOTED THAT PROBLEM FIRST STARTED AT 49,000 MILES, MANUFACTURER REFUSED TO ASSIST IN REPAIR. *TR
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE WEATHER IS WET OR WHEN SAND HAS BEEN PLACED ON THE GROUND DUE TO SNOW, THE INSTRUMENT PANEL GAUGES FAIL TO ILLUMINATE. HE STATED THAT WHEN THE WEATHER IS NICE, THE DASHBOARD ILLUMINATES AS IT SHOULD. THE FAILURE HAS BEEN ONGOING FOR ONE YEAR. HE CURRENTLY HAS AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT WAS INFORMED THAT SAFETY RECALL NUMBER 07V56000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) DOES NOT APPLY TO HIS VIN. THE PURCHASE DATE AND SPEED WERE UNKNOWN. THE CURRENT MILEAGE WAS 56,175 AND FAILURE MILEAGE WAS 48,000.
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 10 MPH, THE VEHICLE SURGES FORWARD UNEXPECTEDLY. THE CONTACT STATED THAT THE CRUISE CONTROL IS LEAKING FLUID INTO THE ELECTRICAL SYSTEM. THE DEALER STATED THAT THE VEHICLE IS NOT UNDER RECALL AND INFORMED THE CONTACT THAT HE WOULD HAVE TO PAY FOR THE REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 39,000.
SERVICE BULLETIN 042612 NHTSA ITEM NUMBER 10014302 AIR BAG LIGHT CAME ON TOOK TO DEALER AND THEY CHARGED US $50.00 TO FIX..WAS IT A SAFETY PROBLEM IN THAT WE DID NOT KNOW IF AIRBAG WOULD FUNCTION PROPERLY? SHOULD THEY HAVE CHARGED US A FEE? *TR
ON 5/21/2007 WHILE ON MY WAY TO WORK THE AIRBAG WARNING LIGHT ON THE INTRUMENT CLUSTER BEGAN TO FLASH. AFTER A FEW SEQUENCES OF FLASHING THE LIGHT CAME ON STEADY. WHEN I ARRIVED AT WORK I CALLED AND ARRANGED A TIME TO TAKE THE VEHICLE TO A DEALERSHIP TO BE REPAIRED. ON 5/23/2007 I RECEIVED A CALL FROM THE DEALERSHI,P AND THEY INFORMED ME IT WAS A BAD AIRBAG WIRING HARNESS THAT NEEDED TO BE REPLACED, AND THE COST OF PARTS AND LABOR WOULD BE APPROXIMATELY $390.00. ALSO, THIS WAS THE SECOND TIME I HAVE HAD A PROBLEM WITH THE AIRBAG WARNING LIGHT ON THIS VEHICLE. THE FIRST TIME APPROXIMATELY 1 YEAR AGO, I CAN GET DETAILS WHEN I GET THE VEHICLE BACK. I GOT THE SAME INDICATIONS , AND A DEALER MADE THE REPAIR AND THE EXPLANATION WAS A SHORTED OUT TWIRE IN THE PASSENGER SEAT SENSOR. THAT REPAIR COST WAS APPROXIMATELY $300.00. I AS WONDERING IF THIS WAS A COMMON PROBLEM, AND IF THIS WAS A SAFETY RELATED FAILURE AM I RESPONSIBE TO PAY FOR THE REPAIR.*AK
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE GAP UNDERNEATH THE VEHICLE WHERE THE TOW HOOK IS LOCATED IS DAMAGED. HE IS ATTEMPTING TO TRADE IN THE VEHICLE AND GOT IT INSPECTED. THE INSPECTOR DISCOVERED THE DAMAGE AND STATED THAT THE TOW HOLE HOOK IS TOO LARGE FOR THE VEHICLE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 84,000 AND FAILURE MILEAGE WAS 83,000.
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT BELIEVED THAT HE MAY HAVE PASSED OUT WHILE DRIVING. HE DID NOT REMEMBER CROSSING THE INTERSECTION AND CRASHING INTO A FOUR FOOT PIPE FILLED WITH CONCRETE, AND THEN FLIPPING THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY, AND THE CONTACT SUSTAINED A RUPTURED LEFT LUNG. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 87,000. *AK
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT RECEIVED RECALL # 07V156000 CONCERNING SERVICE BRAKES, HYDRAULIC: ANTILOCK:CONTROL UNIT/MODULE, BUT WAS UNACKNOWLEDGED BY THE DEALER. ALSO, THE CONTACT STATED THAT THE DEALER WAS UNAWARE OF THE RECALL IN A TIMELY MANNER, AND FEARED THAT THE VEHICLE MAY CATCH ON FIRE. THE VEHICLEWAS NOT BEING DRIVEN , AND THE CONTACT HAD AN APPOINTMENT ON MAY 2, 2007 TO GET THE RECALL REPAIRED. THE CURRENT MILEAGE IS 32,000 AND THE FAILURE MILEAGE WAS UNKNOWN. *AK UPDATED 05/23/07. *JB
I HAVE A 2004 FORD ESCAPE THAT THE CRUISE CONTROL SWITCH (DEACTIVATION SWITCH) HAS GONE BAD ON TWO (2) OCCASIONS SINCE I HAVE HAD THE VEHICLE. THE FIRST TIME THE DEALER REPLACED IT AND I HAVE NOT YET REPLACED IT THE SECOND TIME. IS THIS COMMON AND IS THEIR A PROBLEM WITH THESE SWITCHES? *JB
AIRBAG LIGHT ON THE 2004 FORD ESCAPE FLASHES OR STAYS ON. MY SUV HAS 71,000 MILES. *AK
FOR THE 5TH TIME WHILE DRIVING UNDER NORMAL CONDITIONS, THE AIRBAG LIGHT FLASHED AND REMAINED ON CONSTANTLY. TOOK VEHICLE BACK TO SAME DEALER THAT HAS WORKED ON VEHICLE REPEATEDLY FOR SAME AIRBAG PROBLEM. PER DEALER, PERFORM SELF TEST ON RCM MODULE KOEO B1994. PINPOINT TEST FOUND AND REPLACED BOTH SIDE AIR BAG CONNECTOR ON HARNESS SIDE. CLEARED CODE AND RETEST OK AFTER REPAIR. *JB
AS I PULLED OFF I88 INTO A GAS STATION IN CHENANGO FORKS, NY, I ATTEMPTED TO BRAKE. THE CAR FELT AS IF IT DID NOT WANT TO BRAKE AND WANTED TO SPEED UP. THE CAR "PULLED" ME AND WOULD NOT STOP. THE ENGINE STARTED TO "REV" AS IF SOMEONE HAD THEIR FOOT DOWN ON THE GAS. THE BRAKE GAVE AND I PUT THE CAR IN PARK. I CHECKED TO SEE IF THE GAS PEDAL WAS "STUCK", CREATING THE "REV". IT WAS NOT. I STARTED IT 3 MORE TIMES AND EACH TIME I DID IT WOULD "REV" LOUD . I TURNED THE CAR OFF. I WAS TOWED BY AAA TO COREYS NORTHGATE FORD/MAZDA IN BINGHAMTON , NY. THEY CHECKED IT OUT, DROVE IT, SAID IT WAS FINE. WAS THERE FROM 10:00 AM-12:00 PM. LEFT AT 12:00 PM VIA I-88.10 MINUTES PRIOR TO EXIT 23 (THE EXIT FOR ROUTE 30), I FELT THE CAR ACCELERATING W/O MY FOOT ON THE GAS. THE CAR FELT LIKE IT WAS ON CRUISE, AND CONTINUING TO ACCELERATE. I COULD TAKE MY FOOT OFF THE GAS AND IT WOULD ACCELERATE. I HAD TO BRAKE TO KEEP THE CAR FROM GOING OVER 80 DOWN A HILL. BRAKING DID NOT FEEL RIGHT. I FELT VERY OUT OF CONTROL. I REACHED EXIT (ROUTE 30), PULLED OFF , TRIED TO BRAKE AND PULL OVER TO THE SHOULDER. THE CAR DID NOT WANT TO BRAKE AND WAS ACCELERATING. VERY SCARY. THE BRAKE "GAVE" ,THE CAR SLOWED DOWN. I PUT IT INTO NEUTRAL, PARK, AND TURNED IT OFF. VERY SCARY. I CALLED AAA (AGAIN) THEY TOWED ME TO AERO-FORD MERCURY - COBLESKILL, NY. GOT THERE AT 2:30 PM. WAS TOLD THE THROTTLE BODY WAS RUSTED, WATER WAS LEAKING IN. THIS MADE THE SEPARATOR NOT "SEAL" WELL, WHICH LEFT IT OPEN. WHEN IT IS OPEN, THE CAR ACCE
ENGINE WOULD REMAIN AT FULL THROTTLE AFTER HIGHWAY DRIVING AND WOULD NOT RETURN TO IDLE. FOUND THAT THERE WERE PING PONG SIZE YELLOWISH ICE CHUNKS STUCK IN THROTTLE BODY KEEPING IT HELD OPEN. ALSO FOUND THAT THROTTLE BODY WAS SEVERELY ICED. REMOVED THROTTLE BODY AND REMOVED ICE AND CLEANED THROTTLE BODY. CONCERN HAS HAPPENED 4 TIMES WITHIN 9 DAYS. *JB
MY 2004 FORD ESCAPE FAILED STATE INSPECTION DUE TO A LOOSE WHEEL BEARING AT 21,500 MILES. THE DEALERSHIP INDICATED THAT I SHOULD NOT DRIVE THE VEHICLE AS THIS WAS A SAFETY CONCERN. WHEN ASKED WHY THIS WASN'T FOUND DURING A COMPLETE SUSPENSION CHECK 2 MONTHS PRIOR, I WAS TOLD THAT THIS DEFECT MAY NOT BE DETECTED UNTIL THERE WAS A FAILURE. WHEN I ASKED ABOUT THE OTHER WHEEL BEARINGS I WAS TOLD THIS WAS AN UNUSUAL EVENT. I HAVE SINCE DISCUSSED THIS WITH ENGINEERS FROM DETROIT AND WAS TOLD THESE WHEEL BEARINGS ARE A MAJOR WARRANTY PROBLEM. I AM CONCERNED THAT I AM DRIVING A VEHICLE THAT MAY LOOSE CONTROL WITHOUT WARNING SHOULD OTHER BEARINGS BECOME LOOSE. SHOULD WHEEL BEARING BE REPLACED EVERY 20,000 MILES? *NM
TL* - THE CONTACT WAS ACCELERATING ONTO THE INTERSTATE WHEN THE THROTTLE BECAME STUCK. THE VEHICLE WAS A 2004 FORD ESCAPE WITH 47,000 MILES. THE CONTACT HAD BOTH FEET ON THE BRAKES AND THE VEHICLE WOULD NOT STOP. THE VEHICLE REACHED 100 MPH. THERE WERE NO WARNING SIGNS OR NOISES PRIOR TO THE INCIDENT. THE VEHICLE TRAVELED AT THIS SPEED FOR APPROXIMATELY 1 MILE. THE CONTACT KEPT APPLYING THE BRAKES AND WAS ABLE TO SLOW THE VEHICLE TO 45 MPH. THE CONTACT PULLED OVER TO THE SHOULDER AND WAS ABLE TO STOP THE VEHICLE. THE CONTACT CALLED THE POLICE , AND THE VEHICLE WAS TOWED TO A FORD DEALER. THE DEALER REPLACED THE THROTTLE CABLE. THE CONTACT HAS THE REPAIR ORDER. A POLICE REPORT WAS NOT FILED. THE WEATHER CONDITIONS WERE DRY. THERE WERE NO INJURIES. AK UPDATED 01/29/07. *JB
TL* - THE CONTACT STATED THAT HIS FORD ESCAPES JUST STALLS WHILE DRIVING, THERE ARE NO WARNINGS SIGNS. THE VEHICLE WILL JUST STOP IN THE MIDDLE OF THE ROAD. THIS HAPPENS AT ANY SPEED. THE VEHICLE WILL START BACK UP RIGHT AWAY. THIS STARTED HAPPENING DURING THE WEEK SECOND WEEK OF NOVEMBER 2006. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR REPAIRS ON 12/9/06 AND THE DEALER COULD NOT FIND ANYTHING WRONG WITH. THE NEXT DAY THE VEHICLE STALLED AGAIN. THE CONSUMER TOOK THE VEHICLE BACK IN AND THE DEALER CHANGED THE AIR CONTROL VALVE, AND THE CRANK SHAFT TIMING SENSOR. THE DEALER ALSO TOLD CONTACT THAT THEY HAD CONTAMINATED FUEL AND REPLACED THE FUEL PUMP AND FILTER. THE STALLING OCCURS TWO OR THREE TIMES A DAY. THE VEHICLE IS CURRENTLY AT THE DEALER AGAIN FOR REPAIRS FOR THE SAME ISSUE. THE CONTACT HAS THE REPAIR ORDER, NO INJURIES HAVE OCCURRED DUE TO THIS FAILURE.
2004 FORD ESCAPE REAR DEFOGGER WAS ON AND THE REAR WINDOW EXPLODED THROWING GLASS EVERYWHERE. *NM
I PURCHASED A 2004 ESCAPE ON MAY 13, 2004 WITH THE STANDARD 3-YEAR/ 36,000 MILES COVERAGE. ON THE JUNE 11, 2006 THE CD PLAYER STARTED GRINDING. IT GAVE ME A NON-DESCRIPT ERROR MESSAGE AND WHEN I TRIED TO EJECT THE CD IT WOULD NOT COMPLY. I WOULD ESTIMATE MY MILEAGE AT ABOUT 42,000 MILES. I CONTACTED MY LOCAL FORD DEALER WHO STATED THAT SINCE MY MILEAGE WAS OVER 36,000 MY CAR WAS NO LONGER UNDER WARRANTY AND THAT THEY COULD NOT ASSIST ME, UNLESS I CHOSE TO PURCHASE A NEW CD PLAYER. IT NO LONGER WORKS. I HAVE FILED COMPLAINTS WITH THE BBB AND MICHIGAN ATTORNEY GENERAL OFFICE TO RESOLVE THE MATTER. SIMILAR PROBLEMS EXIST IN 2005 MODELS AND THE TECHNICAL SERVICE BULLETINS INDICATES TO REPLACE IT ONLY IF THE CAR IS UNDER WARRANTY, TELLING ME FORD HAS A DEFECTIVE PART AND IS HEDGING ITS BET THAT SOME PEOPLE WON'T FIGURE IT OUT BEFORE THE END OF THE WARRANTY PERIOD. *NM
DT*: THE CONTACT STATED THE VEHICLE ACCELERATOR FAILED TO DEACTIVATE WHEN PRESSURE WAS RELEASED FROM THE PEDAL, WHILE PASSING ANOTHER VEHICLE AT 40 MPH. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL, BROKE TO A STOP AND TURNED THE ENGINE OFF. THE VEHICLE WAS DRIVEN TO A SERVICE DEALER AND INSPECTED FOR THE FAILURE. THE VEHICLE SPEED CONTROL, CABLE ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED. UPDATED 08/25/06. 8JB
DT*: THE CONTACT STATED WHILE DRIVING ON THE INTERSTATE AT 50 MPH ON SMOOTH DRY PAVEMENT, THE VEHICLE HAD SUDDEN ACCELERATION. THE CONTACT PULLED OVER AND SHUT THE VEHICLE OFF. THE DEALERSHIP DETERMINED THE ACCELERATOR CABLE FRACTURED AND WRAPPED ITSELF AROUND THE HOUSING, WHICH CAUSED THE SUDDEN ACCELERATION. THERE WAS AN NHTSA RECALL, # 04V574000, REGARDING THE VEHICLE SPEED CONTROL: CABLES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 9/15/2006 - THE CONSUMER HAS THE OLD PARTS IN HIS POSSESSION. *NM
2004 FORD ESCAPE, CONSUMER WOULD LIKE REIMBURSEMENT FOR THE CATALYTIC CONVERTER. *KB FRONT AND REAR CATALYTIC CONVERTERS PLUGGED. THE DEALER REPLACED BOTH. THE EGR VALVE HAD A HOLE IN IT. *NM
THE AIRBAG LIGHT ON THE DASH BOARD FLASHES AS IT'S SUPPOSED TO AND THEN REMAINS ILLUMINATED. AFTER HAVING THE CAR INTO THE SHOP THEY INFORMED ME THAT IT'S A PROBLEM WITH THE CIRCUIT AND WOULD COST AN ADDITIONAL $100 JUST TO MOVE FORWARD AND MAY COST MORE. AFTER RESEARCHING THE ISSUE IT APPEARS THAT SEVERAL PEOPLE HAVE THIS PROBLEM WITH THEIR ESCAPES AND IT FAILS AFTER BEING FIXED REPEATEDLY. *JB
DT*: THE CONTACT STATED WHILE DRIVING ON A HIGHWAY AT 70 MPH THE CRUISE CONTROL WOULD NOT DEACTIVATE. DEPRESSING THE BRAKE PEDAL DID NOT SLOW THE VEHICLE OR TURNING OFF THE CRUISE CONTROL. TO STOP THE VEHICLE, IT WAS PLACED IN NEUTRAL AND PULLED TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN TO THE SERVICE DEALER WHERE THEY DETERMINED THE CABLES WERE DEFECTIVE. THE CRUISE CONTROL CABLE WAS DISCONNECTED UNTIL THE ORDERED PARTS ARE RECEIVED BY THE DEALER.
DT*: THE CONTACT STATED WHILE ENTERING THE VEHICLE, IT WAS NOTICED THE THROTTLE CABLE WAS IN THE FLOOR BOARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE THROTTLE CABLE WAS REPLACED. A NHTSA RECALL, #04V574000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE CABLES HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL.
I WAS DRIVING TO WORK ON THE HIGHWAY AND ALL OF THE SUDDEN MY 2004 FORD ESCAPE BEGAN TO ACCELERATE EVEN WITH MY FOOT OFF THE GAS PEDAL AND THE FLOOR MAT WAS NOT STUCK AGAINST PEDAL. CAR CONTINUED TO DO SO. BROUGHT TO DEALER, THEY SAID IT WAS THE ACCELERATOR CABLE BRACKET BROKE CAUSING THE THROTTLE TO STICK OPEN. *NM
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Ford Escape → · Every Escape year → · How the figures are calculated →