Page 8 of 10 · complaints 351–400 of 499

2004 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Air Bags
Filed Apr 19, 201252,000 milesMI

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT AT ENGINE START UP,AIR BAG WARNING LIGHT ILLUMINATED. ON A SEPERATE OCCASSION, THE ACCELERATOR PEDAL DETACHED FROM THE VEHICLE WHILE ATTEMPTING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER AND A PRIVATE MECHANIC TO DIAGNOSE BOTH FAILURES. THE DEALER CONFIRMED THAT A COMPUTER CHIP FAILED AND THE PRIVATE MECHANIC REPLACED THE THROTTLE CABLE FOR THE DETACHED ACCELERATOR PEDAL. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 78,116.

Air Bags
Filed Apr 18, 201246,000 milesAZ

AIRBAG LIGHT FLASHES AND THEN STAYS ON. WARNING CODE IS 46. TOOK VEHICLE INTO FORD DEALERSHIP TO FIX THIS APPROXIMATELY 4 YEARS AGO. NOT SURE WHAT SERVICE WAS PERFORMED, BUT THE ISSUE WAS NEVER FIXED. LIGHT WENT ON AGAIN A YEAR LATER AND HAS GONE ON AND OFF FOR YEARS. DUE TO TIME AND COST , COULD NOT BRING VEHICLE IN FOR REPAIR A SECOND TIME. WAS RECENTLY TOLD BY FORD SERVICE REP THAT I WOULD PROBABLY PAY $400 TO FIX. MAY BE SEATBELT PRETENSIONER. WAS INFORMED THAT AIRBAGS WOULD NOT DEPLOY IF THIS WAS NOT FIXED.THIS IS A KNOWN ISSUE AND THERE WAS A TSB (TECHNICAL SERVICE BULLETIN)REGARDING THIS ISSUE. IN MY RESEARCH I FOUND THAT THERE ARE MANY FORD ESCAPE OWNERS HAVING THE SAME PROBLEM. DUE TO THE HIGH COST TO REPAIR, AND WITH SO MANY PEOPLE OUT OF WORK, MANY CONSUMERS MAY NOT HAVE THIS WORK DONE, WHICH IS A SAFETY HAZARD. TO DATE, I AM NOT ABLE TO PAY FOR THIS REPAIR. DUE TO SAFETY ISSUE THIS POSES THERE SHOULD BE A RECALL FOR THIS. *JS

Structure › Body
Filed Mar 18, 2012150,000 milesMI

WHEN TAKING MY ESCAPE IN FOR AN OIL CHANGE, THE MECHANICS POINTED OUT TO ME THAT THE REAR PASSENGER SHOCK MOUNT WAS ALMOST COMPLETELY RUSTED OUT. I TOOK IT FOR AN ESTIMATE THAT DAY AND COULD NOT IMMEDIATELY AFFORD THE REPAIRS. WITHIN A FEW DAYS THE SHOCK HAD COMPLETELY BROKEN THROUGH THE MOUNT AND INTO THE PASSENGER COMPARTMENT WITH ONLY NORMAL ROADWAY DRIVING. ONLY THE REAR PASSENGER WHEEL WELL HAS THIS PROBLEM. ONLINE RESEARCH WITH OTHER ESCAPE OWNERS SHOWS THIS IS A COMMON PROBLEM THAT FORD KNOWS ABOUT AND EVEN ACKNOWLEDGES AS A MANUFACTURING DEFECT BUT WILL NOT COVER. *TR

Air Bags
Filed Mar 15, 201276,900 milesIL

THE AIR BAG WARNING LIGHT STAYS ON. TOOK IT IN TO SEE WHAT THE PROBLEM WAS. THEY SAID WE NEED TO REPLACE THE PRETENSIONER AND CONNECTERS. VERY EXPENSIVE ESTIMATE. I DID A LITTLE RESEARCH AND SOMEONE SUGGESTED CHECKING UNDER THE SEAT (DRIVER SIDE) FOR A LOOSE CONNECTION. WE HAVE BEEN ADJUSTING THE SEAT BACK AND FORTH BECAUSE WE HAVE A TEENAGER LEARNING TO DRIVE. WE DID CHECK UNDER THE SEAT TO MAKE SURE THERE WAS NOT A LOOSE CONNECTION. NOW THE AIR BAG LIGHT DOES NOT STAY LIT. NOT SURE IF BY JIGGLING SOME WIRES TO MAKE SURE THERE WASN'T A LOOSE CONNECTION THAT WE MAY HAVE SOLVED THE PROBLEM. NOT SURE THIS VEHICLE IS SAFE TO DRIVE. *TR

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 7, 201214,659 milesIN

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START HOWEVER, ALL OF THE ELECTRICAL COMPONENTS WERE WORKING NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT HAD THE FUEL PUMP REPLACED. FIVE YEARS PRIOR TO THE MOST RECENT FAILURE, THE SAME FAILURE OCCURRED AND THE VEHICLE WAS TAKEN TO THE DEALER WERE THE FUEL PUMP WAS REPLACED FOR THE FIRST TIME. THE VEHICLE WAS NOT RECENTLY REPAIRED FOR THE SIMILAR FAILURE. THE CURRENT MILEAGE WAS 34,000 AND THE FAILURE MILEAGE WAS 14,659.

Electrical System
Filed Jan 17, 2012159,000 milesMD

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 65, THE CONTACT STATED THE VEHICLE LOST ELECTRICAL POWER, CAUSING THE RADIO, SPEEDOMETER AND RPM GAUGE TO DECREASE TO ZERO FOR APPROXIMATELY TWO SECONDS AND THEN THE VEHICLE BEGAN TO PERFORM NORMALLY. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 159,000 AND THE CURRENT MILEAGE WAS 160,600. THE VIN UNAVAILABLE.

Service Brakes, Hydraulic
Filed Dec 29, 2011116,000 milesOH

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, SHE WAS ADVISED THAT THE BRAKE LINES WERE CORRODED AND BRAKE FLUID WAS LEAKING. THE MECHANIC STATED THAT ALL OF THE LINES NEEDED TO BE REPLACED IN ORDER TO REPAIR THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 116,000.

Power Train › Automatic Transmission
Filed Sep 2, 201150,000 miles00

FORD ESCAPE LIMITED 2004 PROBLEM WITH AUTOMATIC TRANSMISSION, DON'T WORK VIN:[XXX]. I BOUGHT IN MARCH 2011. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Structure › Body
Filed Sep 2, 2011143,000 milesPA

LIFT GATE GLASS HINGE BOLT CORRODED AND FELL APART LEAVING REAR GLASS HANGING. *TR

Seat Belts
Filed Jul 26, 2011137,009 milesWI

I OWN A 2004 FORD ESCAPE AND HAVE HAD THE SEATBELT HARNESSES FIXED 3 TIMES. ONE WAS JUST FIXED 18 DAYS AGO AND NEEDS TO BE REPLACED YET AGAIN. THERE IS A WIRING PROBLEM WITH THE SEATBELT HARNESS. IT HAS BEEN THE PASSENGER FRONT SEAT EACH TIME. *TR

Structure › Body › Hatchback/Liftgate
Filed Jul 12, 2011208,000 milesWA

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE TAILGATE DOOR WOULD NOT OPEN . THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE POWER DOOR LIFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 208,000.

Structure
Filed Jun 13, 2011125,000 milesMI

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT WAS DRIVING 70 MPH WHEN HE HEARD A LOUD NOISE IN THE REAR OF THE VEHICLE AS IT STARTED SWAYING ABNORMALLY. THE PASSENGER SIDE REAR FENDER WELL WAS CORRODED AROUND THE STRUT MOUNT AND THE STRUT HAD COME THROUGH. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 125,000.

Service Brakes, Hydraulic
Filed May 25, 2011140,000 milesNE

TL*THE DRIVER OWNS A 2004 FORD ESCAPE. THE CONTACT STATED WHEN THE DRIVER APPLIED PRESSURE TO THE BRAKE PEDAL AT AN UNKNOWN SPEED THE VEHICLE WOULD NOT STOP UNTIL EXCESSIVE PRESSURE WAS APPLIED TO THE PEDAL. THE VEHICLE WAS DRIVEN HOME WHERE THE CONTACT NOTICED THE FRONT PASSENGER SIDE BRAKE LINE HAD FRACTURED AND THE FRONT DRIVER SIDE BRAKE LINE WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 140,000.

Vehicle Speed Control › CablesCrash
Filed Feb 18, 201160,000 milesFL

TL*THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT WAS PULLING INTO A PARKING SPACE WHEN THE BRAKES WERE APPLIED AND THE VEHICLE SURGED FORWARD CAUSING A CRASH. THE CONTACT WAS UNABLE TO STOP THE VEHICLE UNTIL IT CRASHED INTO A BARRIER. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MECHANIC STATED THAT THEY COULD NOT CONFIRM IF THE CRASH WAS CAUSED BY THE ACCELERATOR CABLE. THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN 04V574000, VEHICLE SPEED CONTROL CABLES ON 2/7/2005; HOWEVER, IT HAS NOW FAILED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGE WAS 60,000. UPDATED 5/2/11 *CN UPDATED 05/11/11*JB

Vehicle Speed Control
Filed Jan 25, 201185,000 milesMN

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED AT A RAPID SPEED. THE VEHICLE FAILED TO DECELERATE WHEN THE BRAKES WERE APPLIED. THE CONTACT IMMEDIATELY SHIFTED INTO NEUTRAL AND THE VEHICLE CAME TO A COMPLETE STOP WITH THE ENGINE EXHIBITING AN UNUSUALLY HIGH INCREASE IN RPMS. THE FAILURE RECURRED INTERMITTENTLY. THE DEALER WAS NOTIFIED AND THEY ADVISED THE CONTACT THAT THERE WERE NO RECALLS RELATED TO THE FAILURE FOR HIS VEHICLE. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. UPDATED 03/22/11*LJ UPDATED 12/20/11 *CN

Air Bags
Filed Jan 10, 201172,000 milesWI

2004 FORD ESCAPE XLT WITH 72,000 MILES. AIR BAG LIGHT CAME ON AFTER VEHICLE WAS STARTED. TURNED THE VEHICLE OFF AND AIR BAG LIGHT WENT AWAY. 4 DAYS LATER AIR BAG LIGHT CAME ON AGAIN AND NOW IT STAYS ON. THE LIGHT FLASHES A CODE OF 4-6 THREE TIMES AND THEN STAYS LIT. I WAS INFORMED THAT THERE IS A SERVICE BULLETIN CONCERNING THIS ISSUE AND THE FIX IS TO REPLACE THE WIRING HARNESS GOING TO THE SEATBELTS FOR A COST OF AROUND $400.00, WHICH IS NOT COVERED BY THE FORD MOTOR COMPANY. SINCE THE AIR BAG LIGHT IS ON, THE AIR BAG WILL NOT DEPLOY CREATING A SAFETY HAZARD. SINCE THIS IS A SAFETY RELATED ITEM IT SHOULD BE COVERED BY A RECALL. *TR

Air Bags
Filed Dec 18, 201042,800 milesMI

AFTER DRIVING ABOUT 10 MILES MY AIRBAG WARNING LIGHT CAME ON. ON THE WAY BACK, IT AGAIN CAME ON AFTER ABOUT 10 MILES - IT FLASHED A FEW TIMES AND THEN STAYED ON. THE FORD DEALER TESTED THE CAR AND SAID THE WARNING LIGHT WAS CAUSED BY BOTH FRONT PRETENSIONER CONNECTORS COSTING $397.99. I LOOKED UP PRETENSIONER ON THE INTERNET AND SAW MANY COMPLAINTS SPECIFIC TO 2004 FORD ESCAPES. THERE WERE ALSO SOLUTIONS SUCH AS DISCONNECTING THE LIGHT, IGNORING THE LIGHT, AND RIGGING THE WIRES UNDER THE SEAT. MY CONCERN IS THAT THIS IS A WIDE SPREAD DEFECT THAT MAY LEAD TO LACK OF SAFETY AND HIGHWAY DEATH. IT IS AN EXPENSIVE REPAIR THAT CONSUMERS MAY IGNORE.

Vehicle Speed Control
Filed Dec 13, 2010141,000 milesNC

TL*THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHEN SHE DEPRESSED THE ACCELERATOR PEDAL, IT STUCK TO THE FLOORBOARD AND ACCELERATED UP TO 80 MPH ALTHOUGH THE BRAKE PEDAL WAS ALSO DEPRESSED. THE CONTACT HAD TO TURN THE VEHICLE OFF TO STOP THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 141,000.

Engine and Engine Cooling
Filed Dec 6, 2010118,500 milesNJ

THE #5 SPARK PLUG BLEW OUT OF CYLINDER HEAD ON MY 2004 FORD ESCAPE WHILE I WAS DRIVING APPROX 30 MPH IN AUGUST 2010. THIS WAS THE SECOND TIME THIS HAPPENED TO ME IN A YEAR (IT HAPPENED 1ST TIME IN AUG 2009). IT HAPPENED AGAIN 12/5/10 AND I AM AWAITING REPORT ON WHICH SPARK PLUG IT HAPPENED TO THIS TIME. THE FIRST TWO WERE THE ORIGINAL FACTORY INSTALLED SPARK PLUGS, NOT REPLACEMENT PARTS. *TR

Engine and Engine Cooling
Filed Dec 6, 2010114,500 milesNJ

THE #5 SPARK PLUG BLEW OUT OF CYLINDER HEAD ON MY 2004 FORD ESCAPE WHILE I WAS DRIVING APPROX 30 MPH. THIS WAS THE SECOND TIME THIS HAPPENED TO ME IN A YEAR (IT HAPPENED 1ST TIME IN AUG 2009). THESE WERE BOTH THE ORIGINAL FACTORY INSTALLED SPARK PLUGS, NOT REPLACEMENT PARTS. *TR

Vehicle Speed Control
Filed Nov 4, 2010107,394 milesPA

TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ON AS HE DEPRESSED THE ACCELERATOR PEDAL TO PAST ANOTHER VEHICLE THERE WAS SUDDEN ACCELERATION AND THE VEHICLE SPEED INCREASED MORE THAN IT SHOULD. HE HAD TO DEPRESS THE BRAKE PEDAL WITH EXTREME FORCE IN ORDER TO GET TO MOVE ONTO THE SIDE OF THE ROAD AND TURN THE ENGINE OFF. THE VEHICLE WAS TOWED TO THE CLOSEST DEALER AND AFTER INSPECTION HE WAS TOLD THAT THE VEHICLE SPEED CONTROL CABLE BROKE AND CAUSED THE VEHICLE TO ACCELERATE. THE VEHICLE SPEED CONTROL WAS DISCONNECTED; YET, THE VEHICLE WAS DRIVEN TO HIS RESIDENCE. HE THEN TOOK THE VEHICLE TO ANOTHER DEALER WHERE THEY REPLACED THE CABLE AT HIS EXPENSE FOR $160. THE MANUFACTURER WAS NOTIFIED AND ALSO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 107,394.

Visibility
Filed Nov 4, 201047,904 milesPA

2004 FORD ESCAPE - REAR WINDOW EXPLODED AFTER REAR DEFROSTER WAS TURNED ON FOR SHORT PERIOD. OUTSIDE TEMPERATURE WAS APPROX. 28 DEGREES AND FROST WAS ON WINDOWS. VEHICLE WAS STARTED TO DEFROST WINDOWS BEFORE TRAVELING. *TR

Service Brakes, Hydraulic
Filed Sep 13, 201097,000 milesIN

2004 FORD ESCAPE - A B S RINGS ON AXEL CRACKED AND ALLOWED THEM TO MOVE .RESULT IN BRAKE FAILING -HAVE TO LET OFF THE BRAKE SO IT CAN GRAB AGAIN AND A SENSOR MAKE IT PULSE THE BRAKES. USING GASKET REPAIR TO HOLD THE RINGS IN PLACE...BOTH SIDES HAVE THIS PROBLEM. WE KNOW OF THREE ESCAPES DIFFERENT YEARS THAT HAVE NOW THE SAME PROBLEM. *TR

Vehicle Speed Control
Filed Jul 24, 2010164,000 milesCA

ON SUNDAY, JULY 18TH, 2010, WHILE DRIVING ON 280 S. IN THE AFTERNOON, I PASSED A VEHICLE THAT WAS TRAVELING APPROXIMATELY 50 MPH ON THE HIGHWAY. AS I PRESSED THE ACCELERATOR, THE VEHICLE CONTINUED TO ACCELERATE. AS THIS WAS THE 2ND OCCURRENCE, I DID NOT PANIC BUT TRIED A COUPLE OF REMEDIES. I ENSURED THE CRUISE CONTROL WAS OFF, IT WAS. I TRIED TO "POP" THE GAS PEDAL OFF THE FLOOR BUT IT WAS LIMP. I TAPPED THE ACCELERATOR TO NO AVAIL. I PUT THE VEHICLE IN NEUTRAL AS THE RPM'S WERE HITTING OVER 4500 RPM AND THE MPH WERE HITTING OVER 70+ AND NOT SLOWING. I COASTED TO THE SIDE AND WAITED FOR A TOW TRUCK. THE CAR WAS TAKEN TO THE DEALER. THEY FOUND THE THROTTLE CABLE WAS INDEED SLACK AND THE THROTTLE BODY WAS IN THE WIDE OPEN POSITION. THEY CALLED THE FORD HOTLINE WHO SAID THEY HAVE NEVER HEARD OF THE PROBLEM OCCURRING OR HAD A RECORD OF THE OCCURRENCE. THE DEALER CHARGED ME FOR THE INSPECTION AND SUGGESTED I REPLACE THE THROTTLE BODY AND PVC VALVE? THEY WEREN'T SURE IF THAT WAS THE CAUSE OF THE PROBLEM BUT THEY SUGGESTED IT. THE THROTTLE BODY, THEY SAID WAS ON BACK ORDER BECAUSE OF INCREASED DEMAND. THE VEHICLE HAD 164,000 MILES ON IT. *TR

Wheels
Filed Jul 21, 201096,000 milesPA

TWO AXLES ON THE CAR HAVE BROKEN. BOTH TIMES, THE CAR WAS USED FOR REGULAR USE (NO "OFF-ROADING", NO ACCIDENTS). THE CAR WAS DRIVING FINE, THEN SUDDENLY, WHEN BRAKING, A GRINDING NOISE WAS HEARD. WHEN I BROUGHT THE CAR IN TO BE REPAIRED, THEY FOUND A CRACKED BOOT, CRACKED ABS RING, AND CRACKED AXEL. FIRST TIME THIS HAPPENED WAS IN 2007 (REAR AXEL), AND NOW IN 2010 (FRONT AXEL). *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Jun 29, 201056,000 milesIN

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT SHE TOOK HER VEHICLE TO THE DEALER FOR RECALL NHTSA CAMPAIGN ID NUMBER: 07V156000 COMPONENT: SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE. THE REPAIR WAS DONE AND NOW THE FAILURE HAS RECURRED. THE DEALER STATED THAT TO REPAIR IT AGAIN THE COST WOULD BE APPROXIMATELY 200.00, AND THEY ARE ONLY RESPONSIBLE FOR REPAIRING IT ONE TIME. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. THE CURRENT MILEAGE IS APPROXIMATELY 82,000.

Vehicle Speed ControlCrash2 injured
Filed Jun 18, 2010140,000 milesMD

I WAS THE OWNER OF A 2004 FORD ESCAPE THAT WAS RECALLED BECAUSE THE ENGINE WOULD SUDDENLY ACCELERATE UNCONTROLLABLE. I HAD TO CALL MY INSURANCE CO. GEICO BECAUSE OF THIS THEY SENT OUT A TOW TRUCK TO CHECK THE SITUATION. THE TOW OPERATOR GOT THE ENGINE TO RUN NORMALLY. I PUT IN A CLAIM AGAINST FORD AND WAS TOLD THAT THEY DID NOT THINK THEY WERE LIABLE. MY ESCAPE ACCELERATED AGAIN AND WAS INVOLVED IN A ACCIDENT THAT TOTALED THE VEHICLE. I NEED HELP TO PRESENT MY CASE TO FORD MOTOR CO. *TR

Vehicle Speed Control › Cables
Filed Jun 1, 201090,000 milesMA

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING AT SPEEDS OF 35 MPH, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARRANT. THE CONTACT WAS ABLE TO STOP THE VEHICLE, WITH THE ENGINE STILL REVVING, BY PLACING THE GEAR IN NEUTRAL AND APPLYING THE BRAKES. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 04V574000 (VEHICLE SPEED CONTROL: CABLES) AND THAT REPAIRS WOULD BE COVERED AT THE MANUFACTURERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000.

Vehicle Speed ControlFire
Filed Apr 15, 201073,272 milesCO

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 35 MPH WITH HER FOOT STEADY ON THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED UP TO SPEEDS OF 70 MPH WITHOUT WARNING. SHE SHIFTED INTO NEUTRAL GEAR AND HAD TO USE BOTH FEET TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL, IN ORDER TO BRING THE VEHICLE TO A STOP. SHE STATED THAT THERE WAS A BURNING ODOR THROUGHOUT THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC TEST WHICH REVEALED THAT THE VEHICLE CRUISE CONTROL CABLE HAD BROKEN AND CAUSED A SHARD OF METAL TO BECOME LODGED IN THE ACCELERATOR MECHANISM. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 73,272.

Vehicle Speed Control
Filed Apr 1, 2010104,000 milesMA

TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE ACCELERATOR PEDAL DEPRESSED MORE THAN OF THE WAY, THE CONTACT NOTICED THAT THE PEDAL WOULD NOT RELEASE CAUSING THE VEHICLE TO ACCELERATE. HE APPLIED THE BRAKE PEDAL WHICH SLOWED THE VEHICLE DOWN. THE FAILURE OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 104,000. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Vehicle Speed Control
Filed Mar 24, 201072,667 milesFL

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND REMOVING HIS FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE SUDDENLY ACCELERATED. HE WAS ABLE TO BRING THE VEHICLE TO A STOP WITHOUT INCIDENT. IN ADDITION, THE CONTACT STATED THAT THE ENGINE WOULD EXHIBIT UNUSUAL INCREASES IN RPMS OF UP TO 4500 WHILE IN ANY GEAR. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 04V574000: VEHICLE SPEED CONTROL: CABLES, HOWEVER THE DEALER STATED THAT THE FAILURE WAS CONTRIBUTED TO THE IDLE AIR CONTROL VALVE MALFUNCTIONING. HE PROCEEDED TO EXPLAIN THE IDLE AIR CONTROL VALVE WAS NOT CLOSING CORRECTLY, THEREFORE CAUSING THE VEHICLE TO ACCELERATE WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 72667. THE IDLE AIR CONTROL VALVE FAILED WHICH CAUSED THE VEHICLE TO ACCELERATE AT AN EXCESSIVE SPEED. UPDATED 05/03/10. *JB UPDATED 06/03/10*BF UPDATED 06/10/10.*JB

Vehicle Speed Control
Filed Mar 3, 201090,000 milesIL

FORD ESCAPES WERE RECALLED FOR STICKING ACCELERATORS WHILE THIS VEHICLE WAS UNDER WARRANTY. AT ~90K MILES, ACCELERATOR BEGAN STICKING (THREE SEPARATE OCCASIONS). FORTUNATELY ALL OCCURRED ON THE HIGHWAY WHERE THERE WAS ENOUGH TIME TO PULL OVER AND 'UNSTICK' THE ACCELERATOR. MATS WERE NOT THE ISSUE SINCE I REMOVED THE MATS AFTER THE FIRST INCIDENT. FORD CLAIMED THERE WAS NOTHING WRONG YET REPLACED SEVERAL COMPONENTS (AT MY EXPENSE). NO INCIDENTS SINCE THEN - ABOUT 20K MILES LATER. OBVIOUSLY THEY STILL HAVE A PROBLEM. *TR

Vehicle Speed Control
Filed Mar 2, 201062,000 milesFL

TL*THE CONTACT OWNS A 2004 FORD ESCAPE. THE VEHICLE FAILED TO ACCELERATE AND DECELERATE AND HE HAD TO TURN THE VEHICLE OFF TO AVOID A COLLISION. THE MANUFACTURER STATED THAT THE VEHICLE WAS REPAIRED UNDER RECALL 04V5740000 VEHICLE SPEED CONTROL, CABLES IN 2005; THEREFORE THEY WILL NOT OFFER ANY ASSISTANCE. THE VEHICLE WILL BE REPAIRED. THE FAILURE MILEAGE WAS 62,000. THE CURRENT MILEAGE WAS 112,000.

Seat Belts
Filed Feb 28, 201064,474 milesCT

1. THE REAR PASSENGER SEAT BELT WAS NOT RETRACTING THE WAY IT SHOULD WHEN MY SON WOULD UNBUCKLE FROM HIS BOOSTER SEAT. I WOULD HAVE TO FEED THE BELT THROUGH TO HAVE IT RETRACT. 2. IT HAPPENED EVERY TIME WE UNBUCKLED HIS SEAT. 3. WE SWITCHED HIS SEAT WITH MY DAUGHTER'S, AS SHE IS STILL IN A CAR SEAT AND IS LATCHED TO THE CAR ITSELF, AND WAS NOT USING HER SEAT BELT. WE CALLED FORD AND IT WAS NO LONGER UNDER WARRANTY AND THEY RECOMMENDED THAT WE GET THE PART FIXED THROUGH THEM BECAUSE IF IT FAILS AGAIN, IT WILL BE UNDER WARRANTY. IT COST US $223 TO HAVE HIS SEAT BELT REPLACED. I ASKED FORD TO CHECK THE OTHER SEAT BELT, ON THE DRIVER'S SIDE (BACK SEAT) AND THEY AGREED THAT ONE HAS TO BE REPLACED TOO, BECAUSE IT TOO RETRACTS SLOWLY AND CATCHES WHEN TRYING TO BUCKLE IT. WE DIDN'T KNOW THAT IT WASN'T RIGHT, UNTIL WE MOVED OUR SON TO THAT SIDE. AGAIN, WE DON'T USE THE SEAT BELT BECAUSE OF THE LATCH SYSTEM ON OUR DAUGHTER'S CAR SEAT. IT WILL COST US ANOTHER $223 TO HAVE THAT ONE FIXED TOO. WE ARE GOING TO WAIT UNTIL WE HAVE TO MOVE OUR DAUGHTER TO A BOOSTER BEFORE HAVING IT FIXED. BUT WE FIND IT INTERESTING THAT BOTH REAR SEAT BELTS NEED TO BE REPLACED AND WHEN FOR THE MAJORITY OF THE TIME WE'VE OWNED THE CAR, THE 2 CAR SEATS WERE LATCHED IN AND WE DIDN'T USE THE SEAT BELTS. *TR

Vehicle Speed ControlCrash
Filed Feb 15, 201036,000 milesMA

WHILE MOVING MY 2004 FORD ESCAPE IN MY DRIVEWAY THE VEHICLE SUDDENLY ACCELERATED WITHOUT MY FOOT ON THE PEDAL. I STRUCK A BUSH IN MY YARD AND WAS ABLE TO STOP. THE BUSH WAS DESTROYED AND THERE WAS APPROX. $500 DAMAGE TO MY VEHICLE. A RECALL REPAIR ON THE ACCELERATOR CABLE WAS PERFORMED BY FORD IN MARCH OF 2005. I BROUGHT THE VEHICLE TO A FORD DEALER WHO WOULD NOT EVEN LOOK AT THE VEHICLE WITHOUT CHARGING ME. I REPORTED THE INCIDENT TO FORD MOTOR CO. WHO STATED THAT THEY REPAIRED THE ACCELERATOR CABLE WHEN IT WAS RECALLED AND WOULD NOT REPAIR IT AGAIN. I HAVE SINCE HAD THE BUMPER DAMAGE REPAIRED AND WILL HAVE THE ACCELERATOR CABLE INSPECTED BY AN INDEPENDENT GARAGE. I AM LUCKY THAT NO ONE WAS HURT DURING THIS INCIDENT. I AM HESITANT TO DRIVE THIS CAR AGAIN AND I AM VERY CAREFUL WHEN I HAVE TO. I AM A RETIRED POLICE OFFICER AND HAVE SEEN WHAT M/V CRASHES CAN DO. *TR

Engine and Engine Cooling › Engine
Filed Jan 31, 2010MI

FORD 2004 ESCAPE - SLOWLY MAKING ASCENT UP A DRIVEWAY - SUDDENLY ACCELERATOR PEDAL STICKS, ENGINE RACING, CAR BEGINS RAPID ACCELERATION - DRIVER ABLE TO SLAM ON BRAKES WITH EXTREME PRESSURE TO STOP CAR - ENGINE CONTINUES TO RACE - DRIVER ABLE TO PUT CAR IN PARK WITH ENGINE STILL RACING - TURNS OFF CAR. HE THEN TURNS CAR BACK ON, ONLY TO HAVE ENGINE STILL RACING - IMMEDIATELY TURNS OFF AGAIN. DEALERSHIP CALLED TO COME PICK UP CAR. *TR

Vehicle Speed Control
Filed Jan 27, 201038,000 milesMN

THE ENGINE REVS IN BELOW ZERO WEATHER EVER SINCE I BOUGHT THE ESCAPE IN 2003. I'LL BE DRIVING ON THE FREEWAY AT 60 MPH AND THE ONLY WAY I CAN SLOW THE SPEED OF THE CAR IS BY APPLYING THE BRAKES AND THE ENGINE CONTINUES REVVING AS IF IT WERE STILL GOING 60. THEN WHEN I GET OFF THE FREEWAY THE CAR CONTINUES TO REV LIKE THAT AND I STOP AT STOP SIGNS AND IT REVS AND ONLY BY PUSHING DOWN HARD ON THE BRAKE CAN I CONTROL THE CAR AS IT CONTINUES TO REV AS IF GOING ABOUT 60MPH. OFTEN WHEN I START IT IN THE MORNING IT REVS (WHEN BELOW ZERO) AND CONTINUES TO REV AS I DRIVE A MILE OR SO TO HAVE COFFEE. THIS HAS BEEN THE CASE SINCE I GOT THE CAR. I INITIALLY TOOK IT IN TO TOUSLEY FORD IN WHITE BEAR, MINNESOTA. THEY SAID IT WAS FIXED AND CHARGED SOMETHING LIKE $186 AND IT DID THE SAME THING ON DRIVING IT HOME (ABOUT 12 MILES). I TOOK IT BACK THEN AND THERE AS IT WAS DANGEROUS AND THEY TRIED TO FIX IT AGAIN AND IT STILL REVVED. ATTEMPTED FIXES: FEB 18, 08 REPLACED IAC, REPLACED 1L8Z*9F715*AA X-VALVE. THEN FEB. 19, '08 REPLACED IAC AGAIN PER INVOICE. I JUST GAVE UP AND DUE TO FINANCES DECIDED TO TAKE MY CHANCES DRIVING IT AS IS (STILL REVS). WHAT DO I DO NOW? THE DATE OF INCIDENT INSTEAD OF JAN. 8, 2010 SHOULD BE STATED AS "EVERY WINTER SINCE 2003". NEVER HAS BEEN FIXED.*CW

Vehicle Speed ControlCrash1 injured
Filed Nov 9, 2009MD

ON 10/18/09 MY SON WAS IN CONTROL OF THE VEHICLE WHEN THE ACCELERATOR STUCK THE VEHICLE WOULD NOT RESPOND TO BRAKING AND EVENTUALLY RAN INTO A PARKED VEHICLE ONE PERSON INJURED AND THE VEHICLE PARKED RECEIVED DAMAGE MY 2004FORD ESCAPE TOTAL LOSS. *TR

Visibility
Filed Oct 13, 200973,000 milesIN

THE REAR WINDOW OF MY 2004 FORD ESCAPE LIMITED EXPLODED ON OCT 4. THE VEHICLE WENT THROUGH A CAR WASH APPROXIMATELY 20 MINUTES BEFORE IT OCCURRED. THE TEMPERATURE OUTSIDE WAS AROUND 50 DEGREES FAHRENHEIT. THERE WERE NO KNOWN CRACKS OR DAMAGE TO THE WINDOW. THE VEHICLE WAS SITTING AT AN ATM MACHINE WHEN IT SPONTANEOUSLY SHATTERED. *TR

Electrical System
Filed Aug 31, 200983,000 milesNY

MY 2004 FORD ESCAPE I BOUGHT USED FROM A DEALER AFTER LESS THEN 4 MONTHS AN IGNITION COIL POPPED I TOOK IT IN FOR REPAIR CHANGED COIL AND SPARK PLUGS GOT IT BACK AND LESS THEN 2 DAYS LATER ANOTHER IGNITION COIL POPPED. *TR

Service Brakes, Electric
Filed Jul 25, 200942,000 milesNY

TONE RINGS ON FORD ESCAPES BREAKING. THESE RINGS ARE FOR THE ABS SYSTEM. TRUCK DOESN'T STOP PROPERLY. I READ ALOT OF COMPLAINTS ONLINE ABOUT THESE TONE RINGS. FORD CHARGES $250 PER SIDE. IN MY CASE BOTH SIDES ARE BROKE . SOUNDS LIKE A FACTORY FAULTY PART. *TR

Power Train › Automatic Transmission
Filed Jul 7, 200960,000 milesMI

I HAVE A 2004 FORD ESCAPE XLT W/ 60000 MILES. IT REQUIRED A TORQUE CONVERTER REPLACEMENT AS PART OF THE TRANSMISSION SHIFTING PROBLEM. WHY ISN'T THIS LISTED AS A RECALL ITEM/ ONLINE IT APPEARS THERE HAVE BEEN SEVERAL TRANSMISSION FAILURES FOR THIS VEHICLE. ALL VEHICLES, INCLUDING MINE HAVE BEEN WELL MAINTAINED. THIS VEHICLE AND THOSE IN ONLINE REPORTS INDICATE VERY SIMILAR FAILURES. THIS SEEMS TO BE A MANUFACTURING DEFICIT/ FAULT. THIS TRANSMISSION PROBLEM SHOULD BE A RECALL/REPLACEMENT ITEM! *TR

Fuel System, GasolineFire
Filed Jun 15, 200982,000 milesVA

WHILE BODY WORK WAS BEING CONDUCED AT A DEALER FOR A SCRAPED FENDER, DEALER EMPLOYEE STARTED VEHICLE AFTER PAINT OPERATIONS. THE INTAKE MANIFOLD INSTANTLY AND VIOLENTLY EXPLODED INTO SEVERAL PIECES. THE VEHICLE HAS APPROXIMATELY 80,000 MILE, WAS DRIVEN INTO THE DEALER FOR THE BODY WORK, AND HAS HAD NO SIMILAR PROBLEMS. THE DEALER REPORTS THAT THE VEHICLE STILL STARTS AND WILL HOLD AN ROUGH IDLE. THE TIMING BELT IS INTACT. THIS VEHICLE USES DIRECT FUEL INJECTION AND A DRY INTAKE SYSTEM. THE DEALER STATED THAT ALL PROCEDURES INCLUDING PAINTING PROCESS WERE PROPERLY FOLLOWED LEADING UP TO THE EXPLOSION. CAUSE IS UNKNOWN. THE VEHICLE IS STILL AT THE BODY SHOP FINISHING BODY WORK. NO RESOLUTION HAS BEEN REACHED CONCERNING THE MECHANICAL FAILURE. *TR

Power Train › Automatic Transmission
Filed May 11, 200990,000 milesMA

THE TRANSMISSION ON MY 2004 FORD ESCAPE STOPPED WORKING WHILE DRIVING ON THE HIGHWAY. THE CAR WENT FROM DRIVE TO NEUTRAL AT 60 MPH. IT HAPPENED WHILE I WAS ACCELERATING TO CHANGE LANES AND ALMOST CAUSED A MAJOR ACCIDENT AS THE CAR BEHIND ME HAD TO SLAM ON IT'S BRAKES AND SWERVE TO AVOID OTHER VEHICLES. *TR

Vehicle Speed Control
Filed Apr 30, 200965,000 milesMN

TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED UNEXPECTEDLY. AS A RESULT, THE STOPPING DISTANCE INCREASED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V574000 (VEHICLE SPEED CONTROL:CABLES). THE MANUFACTURER WOULD NOT ASSUME RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 82,000.

Electrical System
Filed Apr 21, 2009111,925 milesPA

I HAVE HAD TO REPLACE MY ALTERNATOR IN MY VEHICLE THREE TIMES NOW SINCE 2006. I WOULD LIKE TO KNOW WHY. THE DEALER I BOUGHT IT FROM CAN'T FIND ANYTHING AND IS NOT WILLING TO HELP SINCE THE LAST TIME IT WAS REPAIRED WAS OVER TWO YEARS AGO. WHEN IT WAS IN FOR REPAIRS THEY STATED THE FORD DEALER IT WAS TAKEN TOO COULD NOT FIND ANYTHING WRONG WITH IT. I EVEN FILED A COMPLAINT WITH THE ATTORNEY GENERAL'S OFFICE BUT THEY GOT A LETTER OF SUCH IN ACCURATE INFO FROM THE DEALER THE CLAIM WAS DROPPED. I KNOW TWO OTHER PEOPLE WITH THE SAME YEAR FORD I HAVE WITH THE SAME ISSUE. I WOULD LIKE YOUR COMPANY TO BUY MY CAR AND GET ME INTO A NEW ONE OR AT THE VERY LEAST REPAIR THIS ISSUE AND ANY ISSUES THAT MAY BE FOUND IF AND WHEN THIS IS LOOKED INTO. I FEEL I SHOULD NOT NEED TO BE MAKING PAYMENTS ON A CAR THAT BREAKS DOWN EVERY TWO YEARS. SOMETIME MORE. PLEASE HELP. MY CAR IS A 2004 FORD ESCAPE XLT 4WD. MILEAGE: 111925VEHICLE LOCATION: INPOSSESSIONIF CONTACTED DEALER: YESDEALER NAME: DIEHL MOTOR. *TR

Vehicle Speed ControlCrash1 injured
Filed Apr 20, 200940,000 milesNV

ACCELERATING UP HILL TO POSTED 50MPH WHEN ACCELERATOR PEDAL PUNCHED TO THE FLOOR ON IT'S OWN. VEHICLE REACHED 85MPH AND SLOWED TO APPROX 55MPH WHEN DOWNSHIFTED TO 1ST WHILE SIMULTANEOUSLY PRESSING BRAKE PEDAL AND PULLING UP ON EMERGENCY BRAKE. ACCELERATOR PEDAL WOULDN'T COME UP DESPITE ATTEMPTS WITH FOOT. ULTIMATELY CRASHED, VEHICLE TOTALED, PROPERTY DAMAGE TO A HOUSE AND NEIGHBOR'S YARD, PERSONAL INJURIES SUSTAINED BY DRIVER ONLY; NO PASSENGERS. *TR

Vehicle Speed Control
Filed Apr 15, 200995,000 milesMI

WHILE DRIVING HOME LAST WINTER MY ACCELERATOR PEDAL STUCK OPEN AND WOULD NOT RELEASE. I APPROACHED THE EXIT AT APPROXIMATELY 55 MPH AND HAD TO PUSH THE BRAKES TO THE FLOOR TO STOP THE VEHICLE. AFTER LETTING THE CAR SET FOR APPROXIMATELY 10 MINUTES EVERYTHING WORKED FINE AGAIN UNTIL THE MORNING WHEN I STARTED THE ENGINE AND IT STAYED AT 3000 RPM UNTIL THE CAR WARMED COMPLETELY UP. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Feb 14, 200971,000 milesNJ

I WAS ON MY WAY TO WORK 7AM. IT WAS SNOWING LIGHTLY AND I BRIEFLY TURNED ON THE REAR WINDOW DEFROSTER TO MELT THE SNOW. APPROXIMATELY 1 MILE FROM HOME I TURNED OFF THE DEFROSTER WHILE SITTING AT A RED LIGHT AND HEARD AN EXTREMELY LOUD POP. I LOOKED AROUND AND DID NOT OBSERVE ANYTHING UNUSUAL. WHEN I LOOKED IN MY REARVIEW MIRROR I SAW THE DEFROSTER WIRES HANGING WITH PIECES OF GLASS ATTACHED AND THE REAR WINDSHIELD WIPER MOTOR ASSEMBLY HANGING BY A THREAD, I REALIZED THE LOUD NOISE WAS MY REAR WINDSHIELD EXPLODING. I HEADED BACK HOME TO ARRANGE TO HAVE THE GLASS REPLACED - FINAL COST $369.15. THE REAR WIPER MOTOR WAS DAMAGED DURING THE EXPLOSION. AFTER THE WINDSHIELD WAS REPLACED IT MADE A LOUD VIBRATING NOISE THAT WAS NOT THERE BEFORE. RESEARCH ON THE INTERNET INDICATES THAT OTHER FORD ESCAPE (04, 05 & 06) OWNERS HAVE EXPERIENCED THE SAME EXACT POTENTIALLY DANGEROUS OCCURRENCE. THESE COMPLAINTS CAN BE VIEWED AT: WWW.CARCOMPLAINTS.COM I CALLED FORD OWNER SERVICES AT 800-392-3673 AND FILED A FORMAL COMPLAINT. THEY TOLD ME THE VEHICLE WAS OUT OF WARRANTY AND NO RECALL ISSUED BUT I SHOULD BRING THE VEHICLE TO FORD DEALER FOR INSPECTION AND THE DEALER WOULD DECIDE IF REPAIR EXPENSE WOULD BE COVERED. THE FORD DEALER TOLD ME THE VEHICLE WAS OUT OF WARRANTY AND NO RECALL WAS ISSUED AND THAT FORD MOTOR WOULD DECIDE IF REPAIR EXPENSE WOULD BE COVERED. DEALER TOLD ME THAT FORD WILL NOT COVER ANY OF THE REPAIR EXPENSES. THE NEW WINDSHIELD WIPER MOTOR WILL COST $150 FOR THE PART AND $50 T

Vehicle Speed Control
Filed Jan 26, 20097,620 milesOH

TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING LESS THAN 40 MPH, THE CONTACT PLACED THE VEHICLE INTO DRIVE AND PROCEEDED TO DEPRESS THE ACCELERATOR PEDAL. THE PEDAL BECAME STUCK AND THE VEHICLE PROCEEDED FORWARD. SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THERE WAS NO RESPONSE. THE VEHICLE CRASHED INTO A PLOWED AREA OF SNOW. THERE WERE NO INJURIES. THE ROADS WERE NOT ICY AT THE TIME OF THE CRASH. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V574000 (VEHICLE SPEED CONTROL:CABLES), ALTHOUGH THE FAILURES WERE IDENTICAL. UPDATED 02-23-09 *BF UPDATED 02/24/09.*JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Ford Escape → · Every Escape year → · How the figures are calculated →