Page 5 of 12 · complaints 201–250 of 558

2003 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Engine
Filed May 5, 2014130,000 milesCO

WE BOUGHT MY 2003 FORD ESCAPE JUNE 13TH 2012 FOR 8K. WE DROVE AROUND TOWN AND MADE A QUICK STOP BEFORE GOING HOME. THE ESCAPE WOULD NOT START BACK UP. WE BOUGHT A NEW BATTERY HAD THAT PLACED. ATTEMPTED TO DRIVE AND THE TRUCK STARTED AND SHUT BACK OFF. WE FINALLY GOT IT TO START GOT IT BACK TO THE DEALER AND THEY REPLACED THE ENTIRE FUEL SYSTEM. WE GOT ON THE HIGHWAY A FEW DAY LATER THE CAR STALLED OUT. SO FOR THE PAST 20 MONTHS OF OWNING THE CAR IT STALLS OUT AT HOME, ON THE ROAD, AND ON THE HIGHWAY. I DRIVE TO WORK AND HOME. ONCE IT HAS BEEN DRIVEN IT SHUTS OFF. I HAVE TAKEN IT TO TWO DEALERSHIPS INCLUDING THE ONE THAT I BOUGHT IT FROM GROOVE FORD IN COLORADO AND 8 OTHER MECHANICS. THEY CANNOT DIAGNOSE WHAT THE PROBLEM IS AS THE COMPUTER DOES NOT STATE WHAT'S WRONG. I HAVE PUT THOUSANDS OF DOLLARS INTO THIS SUV. AS WELL AS ASKING OTHER FORD ESCAPE OWNERS THAT I SEE DRIVING AROUND TOWN IF THEY HAVE HAD THIS EXPERIENCE. IT IS TOTALLY UNSAFE TO DRIVE A VEHICLE THAT STALLS WHILE YOU ARE DRIVING. PLEASE TELL FORD TO LOOK INTO THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Exterior LightingCrash
Filed Apr 24, 2014170,000 milesNC

I CANT REMEMBER I JUST REMEMBER MY HEAD LIGHTS GOING OUT AND I TRIED TO CONTROL MY CAR AND COULDN'T. *TR

Fuel/Propulsion System
Filed Apr 15, 2014100,489 milesMA

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A LOUD NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROADWAY WHERE THE CONTACT FUEL TANK STRAPS WERE FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT BOTH FUEL TANK STRAPS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,489.

Suspension
Filed Apr 9, 2014145,920 milesNH

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD NOISE EMITTED FROM THE REAR EXTERIOR ON THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN INDEPENDENT MECHANIC WHERE AN UNKNOWN REPAIR WAS PERFORMED. AFTER THE VEHICLE WAS REPAIRED THERE WAS A SLIGHT REDUCTION IN NOISE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 145,920.

Vehicle Speed ControlCrash
Filed Mar 19, 2014108,860 milesOH

ACCELERATOR STUCK CAUSING DRIVER TO LOSE CONTROL AND GO OFF ROAD INTO A BUILDING. *TR

Engine and Engine Cooling
Filed Mar 6, 2014140,000 milesMI

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER 12V353000 (ENGINE AND ENGINE COOLING VEHICLE SPEED CONTROL) HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE LATER STALLED WHILE TRAVELING 60 MPH AND THE CONTACT WAS ABLE TO STOP THE ACCELERATION FAILURE BY FORCEFULLY APPLYING THE BRAKES. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE THROTTLE NEEDED TO BE CLEANED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 140,000. *TR

Suspension
Filed Feb 25, 2014149,000 milesOH

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL AT APPROXIMATELY 5 MPH, A LOUD NOISE EMITTED AS THE VEHICLE SUDDENLY CAME TO A STOP. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER'S SIDE TIRE WAS COLLAPSED INWARDLY WHICH CAUSED THE CONTROL ARM TO FRACTURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

Service BrakesCrash
Filed Feb 18, 2014109,419 milesWA

WE PURCHASED THE VEHICLE 30 MINUTES PRIOR. WE WERE IN STOP AND GO TRAFFIC UNTIL LEAVING THE FREEWAY 1 LIGHTS PRIOR TO THE ACCIDENT. WHEN MY DAUGHTER TRIED TO USE THE BRAKES THE PEDAL WENT STRAIGHT TO THE FLOOR. WHEN SHE PUMPED THEM NUMEROUS TIMES, THERE WASN'T ANY CHANGE. SHE DIDN'T HAVE ANY BRAKES. SHE REAR ENDED MY NEWLY PURCHASED VEHICLE FROM THE SAME DEALERSHIP. POLICE WERE AT THE LIGHT WHERE SHE REARENDED ME. THEY CONFIRMED NO BRAKES, MY HUSBAND DID, THE TOW TRUCK DRIVER TOO. WHEN IT WAS RECEIVED TO THE BODY SHOP ON MONDAY MORNING THE BRAKES WERE VERY SOFT ACCORDING TO THE TECHNICIAN. AFTER SITTING FOR A WEEK, THE BRAKES WORKED FINE. THEY CANT DETERMINE WHY THE BRAKES FAILED. THE DEALERSHIP WAS THE FIRST CALL I MADE AT THE ACCIDENT AND THEY TOLD ME THEY KNOW IT HAD LEGAL BRAKES. COME TO FIND OUT THE BRAKE FLUID WAS BLACK AND HAS AN OUTSTANDING RECALL WITH THE ABS THAT HAD NEVER BEEN TAKEN CARE OF. THERE IS ALSO A RECALL ON CERTAIN MASTER CYLINDERS WHICH WERE FAULTY/LEAKING AND THE STOCK NUMBERS. UNFORTUNATELY THE STOCK NUMBER WAS REMOVED FROM THE MASTER CYLINDER. WE HAVE A VEHICLE THAT NEVER EVEN MADE IT TO OUR HOME THAT IS NOW TOTALED. THE DEALERSHIP IS ONLY GOING TO "MAKE IT RIGHT" WITH PROOF THAT THE BRAKES FAILED. THE POLICE REPORT STATES SUCH AND I HAVE THE REPORT FROM THE BODYSHOP, BUT AFTER WAITING FOR THE INSURANCE TO HAVE THE TEST DONE, THEY CANT CONFIRM LOSS OF BRAKES. THEY CAN ONLY STATE THE FLUID BEING BLACK. WE NOW ARE HAVING TO FIGHT TO NOT LOSE OUR TRADE I

Vehicle Speed Control
Filed Jan 24, 201476,000 milesIA

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH HE TRIED TO ACCELERATE AND THE RPMS INCREASED. THE BRAKE FAILED TO ENGAGE UNTIL HE PUT THE GEAR SHIFT INTO NEUTRAL. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD, WHERE THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THERE WAS TO MUCH AIR GOING INTO THE THROTTLE BODY, AND THE COLD AIR WAS FREEZING THE THROTTLE BODY AND PREVENTED IT FROM FUNCTIONING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. UPDATED 3/5/14*CN *TR

Vehicle Speed Control
Filed Jan 7, 2014145,000 milesOH

I TOOK MY VEHICLE IN FOR THE RECALL DUE TO INVOLUNTARY ACCELERATION AND HAD THE RECALL COMPLETED ABOUT 1-1.5 YEARS AGO. TODAY, WHEN I WAS LEAVING WORK FOR LUNCH, THE VEHICLE AUTOMATICALLY BEGAN ACCELERATING WHEN IT WAS TAKEN OUT OF PARK. WHEN I WOULD TRY TO STOP, THE VEHICLE WOULD STOP FOR A SECOND, THEN BEGIN TO TRY TO ACCELERATE AGAIN. I WAS ABLE TO MAKE IT HOME SAFELY ONLY BECAUSE I THOUGHT TO PUT THE VEHICLE INTO NEUTRAL AT ANY STOP SIGNS OR STOP LIGHTS, THEN BACK INTO DRIVE WHEN THE LIGHTS TURNED GREEN AGAIN. I ONLY KNEW TO DO THIS BECAUSE I HAD HAD THE SAME TYPE OF ISSUES PRIOR TO THE RECALL. IN THIS INCIDENT, I NEVER ONCE USED THE CRUISE CONTROL THOUGH. IT ACCELERATED ALL ON ITS OWN. I HAD ONE OTHER SITUATION SIMILAR TO THIS ABOUT A YEAR AGO, BUT THAT WAS WHEN I WAS USING MY CRUISE CONTROL AND IT WOULDN'T DISENGAGE. MY LOCAL FORD DEALERSHIP WILL NOT LOOK AT IT UNLESS I PAY THE $80 DIAGNOSTIC FEE, WHICH IS RIDICULOUS BECAUSE THIS ISSUE WAS SUPPOSED TO HAVE BEEN FIXED. *TR

Vehicle Speed Control
Filed Jan 6, 2014107,000 milesMI

TL* THE CONTACT OWNS A FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT SHIFTED INTO NEUTRAL AND THE ENGINE REVVED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000. . ..UPDATED 03-12-14 *BF THE CONSUMER STATED OVER THE COURSE OF 2 YEARS, THE VEHICLE HAS ACCELERATED ON ITS OWN. THE CONSUMER TOOK THE VEHICLE TO 2 GARAGES AND 3 FORD DEALERSHIPS, AND NO ONE COULD FIND ANYTHING WRONG. UPDATED 04/01/14

Vehicle Speed Control
Filed Dec 9, 2013136,000 milesMN

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE RIVING 45 MPH, THE VEHICLE ACCELERATED AND CONTINUED TO ACCELERATE AS THE CONTACT APPLIED THE BRAKES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 136,000.

Engine
Filed Nov 27, 2013120,000 milesVA

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED AS THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE TECHNICIAN DIAGNOSED THAT THE REAR PLUGS HAD POPPED OUT, CAUSING DAMAGE TO THE COIL PACK. AS A RESULT, THE COIL PACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 181,000.

Structure › Body
Filed Nov 13, 2013123,000 milesMO

I HAVE ENTERED THE VIN CORRECTLY BUT YOUR SYSTEM DOESN'T RECOGNIZE IT. FIRST FLAT TIRE IN THE 10 YEARS I HAVE OWNED CAR PURCHASED NEW. JACK, JACK TOOLS AND TEMPORARY SPARE NEVER USED BEFORE.. FOLLOWING OWNER'S MANUAL INSTRUCTIONS, JACK DOES NOT RAISE VEHICLE HIGH ENOUGH TO REMOVE ORIGINAL EQUIPMENT WHEEL AND SPECIFIED STANDARD-SIZE TIRE. ATTEMPTED FLAT REPAIR ON FLAT PAVED SURFACE. I HAVE 50 YEARS EXPERIENCE WORKING ON AUTOMOBILES.THIS FLAW COULD BE LIFE-THREATENING IF SOMEONE IS TRYING TO REPLACE A FLAT TIRE IN DANGEROUS CONDITIONS (DARKNESS, WEATHER, DANGEROUS LOCATION,MEDICAL EMERGENCY). THE JACK WORKS MECHANICALLY AND LIFTED THE RIGHT REAR CORNER OF THE VEHICLE BUT LACKED 4 TO 6 INCHES OF LIFTING VEHICLE HIGH ENOUGH TO REMOVE WHEEL. THIS IS A FACTORY DEFECT AND NOT AN INCOMPETENT USER. JACK WAS POSITIONED AS SHOWN IN MANUAL. MY FIRST CAR WAS A 1931 MODEL A FORD AND THIS IS THE FIRST TIME I HAVE ENCOUNTERED AN OEM JACK THAT WOULDN'T WORK AT LEAST ONCE. *TR

Engine
Filed Oct 9, 201336,000 milesNY

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY ACCELERATE. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V353000 (ENGINE, SPEED CONTROL) HOWEVER, THE SPEED ACCELERATION FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Engine
Filed Oct 3, 201390,000 milesNJ

WHILE DRIVING MY FORD ESCAPE THE EGR VALVE BLEW APART. THIS HAS HAPPENED 3 TIMES. IT WAS REPLACED ALL 3 TIMES AND IT CONTINUES TO HAPPEN. WHEN IT HAPPENS THE ENTIRE VEHICLE SHAKES VIOLENTLY AND IS VERY HARD TO STEER. IT IS VERY DANGEROUS. I HAVE JOINED A FEW MESSAGE BOARDS ONLINE AND FOUND THAT THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL. I FEEL THIS IS SOME TYPE OF INTERNAL PROBLEM AND NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT OR WORSE. *TR

Power TrainFire
Filed Sep 3, 2013195,000 milesMI

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO JERK AND LUNGE. IN ADDITION, THERE WAS A BURNING ODOR. THE CONTACT SHUT OFF THE ENGINE BUT AFTER RESTARTING, HE WAS UNABLE TO SHIFT INTO ANY GEAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 195,000.

Structure › Frame and Members
Filed Aug 29, 2013110,000 milesNJ

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, THE MECHANIC INFORMED THE CONTACT THAT THE SUB FRAME WAS RUSTED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Electrical System › Alternator/Generator/Regulator
Filed Aug 28, 2013160,000 milesMO

I HAD THE ALTERNATOR GO OUT IN THE MIDDLE OF A BUSY INTERSECTION IN THE MIDDLE OF RUSH HOUR TRAFFIC. I WAS VERY FORTUNATE NOT TO HAVE GOTTEN HIT. HOWEVER, THERE WAS AN ACCIDENT INVOLVING 2 OTHER VEHICLES DUE TO MY BEING STOPPED. AN ALTERNATOR GOING OUT IS NOT NORMALLY SOMETHING TO FILE A COMPLAINT ON. IT WENT OUT AGAIN IN 4 DAYS. OK, BAD ALTERNATOR, IT HAPPENS. I GET ON GOOGLE TO FIND OUT THAT THIS IS AN ONGOING PROBLEM WITH THE 2003 ESCAPES AND IT'S LISTED ALL OVER THE INTERNET. I HAD NO ADVANCED WARNING THAT THIS WAS GOING OUT. I'M ALMOST AFRAID TO DRIVE OUT OF TOWN. I DON'T KNOW ABOUT YOU ALL, BUT, I AM FINANCIALLY IN BAD SHAPE DUE TO THE ECONOMY. I AM WORKING FULL TIME FOR THE SAME WAGES I MADE IN THE 1980'S I CAN'T AFFORD MULTIPLE AUTOMOBILE REPAIRS FOR A PROBLEM THAT REQUIRES AS MUCH TIME TO REPLACE AS THIS DOES. THE FRONT AXLE HAS TO BE REMOVED IN ORDER TO REPLACE IT SO IT IS NOT A CHEAP REPAIR. WHY WOULD A REPAIR SHOP WANT TO HONOR A FAULTY PART WHEN EVIDENTLY IT'S AN ONGOING PROBLEM WITH THE VEHICLE. I SURE WOULDN'T!!! WHEN IS THIS ALTERNATOR DEFECT GOING TO CAUSE A SERIOUS ACCIDENT AND SOMEONE'S KIDS GET KILLED. HAD I BEEN FARTHER INTO THE INTERSECTION, IT WOULD HAVE BEEN MUCH WORSE.[XXX] LIKE I SAID, I HAD NO WARNING, IT JUST DIED. I HAVE 160,000 MILES ON THE VEHICLE SO I CAN UNDERSTAND THE FIRST ONE GOING OUT. BUT WHAT ABOUT THE 2ND 4 DAYS LATER? AND THIS IS A NATIONWIDE PROBLEM THAT HAS BEEN GOING ON FOR SEVERAL YEARS AND FORD IS AWARE OF IT!!! INFORMATION REDACT

Vehicle Speed Control
Filed Aug 14, 2013104,000 milesIL

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V574000 (VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THERE WERE NO FAILURES PRIOR TO THE RECALL SERVICE. AFTER THE RECALL SERVICE WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, THE DRIVER RELEASED THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT DECELERATE. THE ACCELERATOR PEDAL RELEASED AFTER THE BRAKES WERE CONTINUALLY DEPRESSED. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. *TR

Structure › Body
Filed Jul 15, 201368,000 milesPA

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT END EXHIBITED A LOUD NOISE AS THE FRONT PASSENGER'S SIDE FRONT WHEEL SEPARATED. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION. THE FAILURE WAS LOCATED AT THE FRONT SUB FRAME AND LOWER CONTROL ARM, WHICH WERE BOTH DETERMINED TO BE CORRODED. AS A RESULT, THE FRONT PASSENGER'S SIDE WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 68,000.

Vehicle Speed ControlCrash1 injured
Filed Jul 8, 201368,000 milesCA

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE IN AFTER SHIFTING INTO DRIVE FROM REVERSE, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ERRONEOUSLY ACCELERATED AND THE CONTACT CRASHED INTO A FENCE AND A TREE BEFORE COMING TO A STOP. THE CONTACT SUSTAINED CUTS TO THE ARMS AND FACE AS WELL AS BRUISES TO THE KNEE, SHOULDERS, AND BACK. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER 04V574000 (VEHICLE SPEED CONTROL) AND NHTSA CAMPAIGN NUMBER 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 68,000.

Service Brakes
Filed Jun 5, 2013201,708 milesIL

LOSS OF USE OF BRAKES WHILE COMING TO A STOP AT A BUSY INTERSECTION. JAMMING THE BRAKES ALL THE WAY TO THE FLOOR BROUGHT THE CAR TO A STOP, BUT WAS VERY SLOW TO RESPOND. MECHANIC INSPECTED HOSES AND LINES AND FOUND THE PASSENGER FRONT BRAKE HOSE TO BE SPLIT AND LEAKING. THIS WAS A HORRIFYING EXPERIENCE AS I HAD MY YOUNG KIDS IN THE VEHICLE. FORTUNATELY, I WAS NOT STOPPING FROM A FASTER VELOCITY WHEN THIS ISSUE OCCURRED. I HAVE LEARNED THAT THE TIGHT BENDS IN THE BRAKE HOSE(S) ON THIS MAKE/MODEL OF VEHICLE MAY BE A FACTOR FOR HIS HAPPENING TO VARIOUS CONSUMERS, SO THIS IS WORTH INVESTIGATING. *TR

Suspension
Filed May 31, 201397,325 milesNY

WHILE THAT VEHICLE WAS BEING OPERATED; DECELERATING FROM ABOUT 35 MPH, A VERY LOUD POP NOISE WAS HEARD AND THE FRONT PASSENGER SIDE BECAME UNSTABLE AND STEERING BECAME UNRELIABLE. VEHICLE WAS STOPPED IMMEDIATELY. UPON INITIAL INSPECTION IS APPEARS THAT THE WHEEL BECAME PARTIALLY DETACHED FROM VEHICLE. AFTER A THOROUGH INSPECTION IS APPEARS THAT THE REAR MOUNTING BOLT OF THE FRONT PASSENGER SIDE CONTROL ARM HAD DETACHED FROM THE SUB-FRAME. THIS PART OF THE SUB-FRAME SHOW EXCESSIVE CORROSION WHICH LED TO THE FAILURE OF THE CONTROL ARM MOUNTING POINT. AS A RESULT OF THE FAILURE THE VEHICLE LOST ALL ABILITY TO MAINTAIN EFFECTIVE STABILITY. LUCKILY THE VEHICLE WAS ALREADY DECELERATING AND BEING OPERATED ON A ROADWAY THAT HAD SUFFICIENT ROOM TO MAKE CORRECTIVE MEASURE OTHERWISE THE OUTCOME OF THIS FAILURE EASILY COULD HAVE BEEN CATASTROPHIC AND FATAL. THE VEHICLE HAS LESS THAN 100,000 MILES. THE BODY AND OTHER PARTS OF THE FRAME DO NOT HAVE SIGNIFICANT AMOUNTS OF RUST. *TR

Suspension
Filed May 22, 201392,425 milesOH

ON MAY 2 2013, MY DAUGHTER LOST THE ABILITY TO STEER THE VEHICLE WHILE DRIVING AT 35 MPH ON A BUSY CITY STREET. THE VEHICLE MADE A LEFT TURN IN FRONT OF ONCOMING TRAFFIC AND EVENTUALLY CAME TO A STOP IN THE ENTRANCE DRIVEWAY OF A FAST FOOD RESTAURANT. IT WAS TOWED TO THE LOCAL FORD DEALERSHIP, WHERE IT WAS DETERMINED THAT THE SUBFRAME HAD FAILED DUE TO CORROSSION WHICH CAUSED THE RIGHT FRONT PASSENGER TIRE TO BECOME PARTIALLY DETACHED FROM THE VEHICLE. IT APPEARS THE FAILURE MAY BE RELATED TO THE VEHICLE AIR CONDITIONING DISCHARGING CONDENSATE ON THE AFFECTED PART. THE FORD DEALER ADVISED THEY HAD SEEN 1 OTHER VEHICLE RECENTLY WITH THE SAME ISSUE. I HAVE ASKED FOR A FACTORY REPRESENTATIVE TO INVESTIGATE THE FAILURE BUT SO FAR MY REQUEST HAS NOT BEEN HONORED. *TR

Electronic Stability Control (esc)Fire
Filed May 13, 2013102,000 milesSC

ON MAY 8,2013, THE ANTI-THEFT ALARM SOUNDED WHILE MY CAR SAT IN THE DRIVEWAY. IT HAD NOT BEEN DRIVEN FOR 3 + HOURS. UPON INVESTIGATION OF THE ALARM, THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT. THE WIRING HARNESS ATTACHED TO THE ABS HAD A SMALL FLAME AND SMOKE FROM ITS WIRING INSULATION. AFTER EXTINGUISHING THE FLAME AND DISCONNECTING THE BATTERY, I CALLED FOR A TOW . THE SAFETY FEATURES WORKED WELL AND LOCKED OUT THE ENTIRE AUTO SYSTEM. THE SERVICE TECHNICIAN SAID THERE WAS A RECALL ( RECALL 07S51 SUPPL #2 DTD 9 OCT 2009 ) AND THAT FORD SHOULD PROBABLY PROVIDE A FIX OR CREDIT TOWARD SAID FIX. THE CAR WAS THEN TOWED TO A FORD DEALERSHIP. THE CURRENT STATUS IS: 1.) THE WIRING HARNESS IS NO LONGER MANUFACTURED BY FORD AND THE DEALERSHIP HAS NO APPROVED PROVISIONS TO SECURE A HARNESS. 2.) RECALL 07S51 WAS IMPLEMENTED PER THEIR RECORDS SO THERE IS NO PROVISION FOR THE DEALERSHIP TO FIX THIS ISSUE EVEN IF THEY COULD GET A WIRING HARNESS AND THEN TROUBLESHOOT THE EXTENT OF THE DAMAGE.3.) MY PRIVATE INSURANCE'S COMPREHENSIVE PLAN DOES NOT COVER A VEHICLE SITTING STATIC FOR A WIRING FIRE. 4.) I AM AWAITING FORMS FROM FORD QUALITY GROUP TO PLEA FOR CONSIDERATION. ONCE THE FORMS ARE COMPLETED AND RECEIVED BY FORD CORPORATE OFFICES, THEIR LAWYERS WILL REQUIRE APPROX 15 DAYS TO MAKE A DETERMINATION IF MY CLAIM HAS MERIT. *TR

Vehicle Speed ControlCrash1 injured
Filed Apr 29, 2013150,000 milesVA

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE RPM INCREASED EXCESSIVELY AND THE VEHICLE SUDDENLY ACCELERATED WHICH CAUSED THE CONTACT TO CRASH INTO A BUILDING. THE CONTACT WAS RUSHED TO THE HOSPITAL WHERE HE SUSTAINED BACK AND NECK INJURIES. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS NOT DIAGNOSED FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER : 12V353000 (ENGINE AND ENGINE COOLING , VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,000. *TR..UPDATED 06/24/13 *BF UPDATED 06/28/2013 *JS

EngineCrash
Filed Apr 22, 2013115,000 milesMI

THE INCIDENT OCCURRED DURING RUST HOUR TRAFFIC. MY VEHICLE WAS ON THE HIGHWAY AT 70 MPH, I HAD THE CRUISE CONTROL ON. I TRIED TO SLOWDOWN BY PRESSING ON THE BRAKE BUT THE VEHICLE STARTED TO ACCELERATE. I HAD TO MOVE TO THE SLOW LANE (2 LANES TO THE RIGHT) TO GET TO THE SHOULDER.I HAD TO LITERALLY STAND ON THE BRAKE PEDAL WITH MY WHOLE WEIGHT ON THE PEDDLE TO STOP THE VEHICLE. I WAS ABLE TO SLOW DOWN THE VEHICLE AND STOP BY FORCING THE GEAR LEVER IN TO PARK POSITION. WHEN THE VEHICLE STOPPED, THE ENGINE WAS STILL ACCELERATING. I HAD TO TURN OFF THE IGNITION TO STOP THE ENGINE ACCELERATION. *TR

Vehicle Speed Control
Filed Apr 16, 2013112 milesGA

BACK IN OCT 2012 TOOK THE CAR TO MALCOLM CUNNINGHAM FORD DEALERSHIP IN CAMBLEE GA B/C OF THE RECALL OF THE CRUISE CONTROL CABLE WHICH CAUSES THE THROTTLE TO GET STUCK-GAS PEDDLE. THEY CLAIMED THEY FIXED IT. SUNDAY MORNING @11:30 AM ON APRIL 14TH WHILE ON MY WAY TO CHURCH ON I-285 MY GAS PEDDLE GOT STUCK & I COULD NOT STOP THE CAR. FOR 6 MILES I TRIED EVERYTHING TO STOP THE CAR EMERGENCY BRAKE WAS ALL THE WAY UP, PUMP THE BRAKE. SHIFT THE GEAR TO ONE BUT CAR KEPT ON GOING FAST. THE CAR SPEED WAS BETWEEN 60 & 80MPH. FINALLY CALLED 911 & THEY ADVISE ME TO PUT THE CAR IN NEUTRAL . THE CAR FINALLY STOPPED AND BACK TIRE BLEW. I HAD MY FRIEND AND HER DAUGHTER IN THE CAR. IF THE CAR DID NOT STOP I WAS GOING TO CRASH IT INTO THE GUARD RAIL. I HAD THE CAR TOWED BACK TO MALCOLM CUNNIGHAM FORD AND YESTERDAY THE PROVIDE ME WITH A RENTAL AND ALSO CALLED ME TODAY TO ADVISE THAT IN FACT WHAT THEY CLAIMED THEY FIXED IN OCTOBER WAS NEVER FIXED ALL THEY DID WAS DISCONNECT CRUISE CONTROL CABLE. WHICH I ALREADY KNEW WHEN I LOOKED UNDER THE HOOD SUNDAY WITH THE POLICE OFFICER. I WANT OTHERS TO BE WARN ABOUT THIS RECALL IN THERE CAR BECAUSE THERE HAS ALREADY BEEN ONE DEATH BECAUSE OF THIS RECALL ISSUE. SUNDAY FOR ME COULD HAVE TURNED OUT BAD BECAUSE OF THE NEGLIGENCE OF THIS DEALERSHIP. *TR

Structure › Body
Filed Apr 15, 2013MI

MY FORD ESCAPE IS RUSTING ABOVE THE BACK WHEELS I ALSO NOTICED THE SAME RUST ON SIMILAR MODELS AND YEARS OF THE ESCAPE IS THERE A RECALL THERE SHOULD BE. *TR

Engine
Filed Apr 12, 2013130,000 milesFL

UPON START-UP THE ENGINE IMMEDIATELY REVVED TO 4000 TO 5000 RPM & WOULD NOT RETURN TO IDLE. GAS PEDAL WAS NOT DEPRESSED. THIS HAPPENED MULTIPLE TIMES. MOVING THE GAS PEDAL HAD NO EFFECT. CAR WAS SHUT OFF. REACHING BY HAND TO THE END OF THE PEDAL ASSEMBLY WHERE THE THROTTLE CABLE IS ATTACHED, IT WAS DETERMINED THAT THE CABLE DID NOT RETURN TO THE IDLE POSITION. BY PUSHING THE END OF THE CABLE THE THROTTLE RETURNED TO IDLE. THE CAR WAS STARTED & RAN AT NORMAL IDLE SPEED. *TR

Steering
Filed Apr 10, 2013115,000 milesNY

2003 FORD ESCAPE . SUBFRAME ROTTED AND CONTROL ARM CAME OFF. LEFT PASSENGER. *TR

Service BrakesCrash
Filed Apr 10, 2013165,878 milesMI

THE FRONT BRAKE LINE HOSES BLEW OUT (R & L) WHILE DRIVING IN THE CITY. THE PARKING BRAKE WAS INEFFECTIVE IN SLOWING THE VEHICLE AS IT WAS TRAVELING DOWN HILL. WITH NO MEANS OF SLOWING, THE VEHICLE WAS TURNED INTO A PARKING LOT IN AN ATTEMPT TO GET ON LEVEL GROUND WHERE IT WAS MORE CONTROLLABLE AND COULD BE STOPPED MORE EASILY. THE PARKING LOT WAS NOT LARGE ENOUGH TO SLOW THE VEHICLE AND A CHOICE HAD TO BE MADE TO CRASH INTO A BUILDING OR DRIVE OFF THE EDGE OF THE PARKING LOT TO ANOTHER LOT THAT WAS APPROXIMATELY 4 FEET LOWER. THE 2ND OPTION WAS CHOSEN. ONCE THE VEHICLE HAD LANDED WITH GREAT FORCE, IT WAS DIRECTED UPHILL WHERE IT EVENTUALLY CAME TO A STOP AND PUT INTO PARK. UNFORTUNATELY, EXTENSIVE DAMAGE WAS DONE TO THE FRAME AND UNDERSIDE OF THE VEHICLE INCLUDING OIL PAN, EXHAUST SYSTEM, ENGINE MOUNTS, RADIATOR SUPPORT FRAME AND UNDER BODY ENGINE AND TRANSMISSION MOUNTING POINTS. I WAS TOLD BY THE TOW TRUCK DRIVER, THE FIRESTONE AUTO CENTER AND FOUND IN OTHER RESEARCH THAT FORD ESCAPES ARE KNOWN FOR RUBBER BRAKE LINE FAILURES. I HAVE HAD VEHICLES MUCH OLDER THAN THIS AND HAVE NEVER HAD A RUBBER BRAKE LINE DRY ROT AND RUPTURE LIKE THESE. THIS SEEMS TO BE A KNOWN ISSUE AND SHOULD BE ADDRESSED BEFORE MORE DAMAGE IS DONE AND MORE PEOPLE INJURED OR WORSE. WE WERE LUCKY. THIS COULD HAVE BEEN MUCH WORSE. SAFETY ISSUES LIKE THIS NEED TO BE ADDRESSED WITH AN IMMEDIATE RECALL. *TR

Engine
Filed Mar 12, 201386,900 milesDC

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL) AND TOOK THE VEHICLE TO THE DEALER FOR RECALL REPAIRS. THE CONTACT STATED THAT APPROXIMATELY SIX MONTHS AFTER HAVING THE VEHICLE SERVICED UNDER THE RECALL THE VEHICLE BEGAN TO EXHIBIT ACCELERATION ISSUES. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH AND THE VEHICLE WOULD NOT ACCELERATE OVER 60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,900. THE CURRENT MILEAGE WAS APPROXIMATELY 88,841. *TR

Structure › Frame and Members › Underbody Shields
Filed Feb 20, 201370,000 milesOH

LEFT WORK AND DRIVING ON A BACK ROAD AT 15 MPH AND WAS APPROACHING A STOP SIGN, APPLIED THE BRAKES AND HEARD A LOUD SNAP/POP. THE RIGHT SIDE OF THE VEHICLE INSTANTLY SLAMMED DOWN/DROPPED TO THE ROAD; STEERING LOCKED; I HAD NO CONTROL OVER THE VEHICLE; SLID A FEW FEET AND STOPPED. THE PASSENGER TIRE WAS PINNED BETWEEN THE GROUND AND THE VEHICLE. THE AXLE WAS HANGING AND THE SUB FRAME WAS VISIBLE. IT WAS CLEAR THAT THE SUBFRAME HAD LITERALLY SNAPPED AT A WELD JOINT WITHOUT WARNING. WELD JOINT SNAPPED ON SUBFRAME. THIS VEHICLE IS ONLY 9YRS W/70K MILES AND MOSTLY GARAGED; A MAJOR SAFETY CONCERN. THIS WOULD HAVE WORSE AT HIGH RATE OF SPEED, IF NOT FATAL. VEHICLE THEN TOWED TO A FORD DEALERSHIP. I REQUESTED TO HAVE A FORD REP REVIEW THE CASE. THE DEALERSHIP TOLD ME I HAD TO CALL FORD. AFTER CALLING, THEY THEN TOLD ME I HAD TO REQUEST THIS THROUGH THE DEALERSHIP, BUT GAVE ME A CASE NUMBER. THE DEALERSHIP THEN INFORMED ME THAT FORD WERE NOT INTERESTED IN REVIEWING THE VEHICLE AND WOULDN'T DO ANYTHING AND THAT I HAD CALL FORD. I CALLED FORD BACK WHO ESCALATED MY CASE AND AN ACCT MGR CALLED ME BACK WHO EXPLAINED THERE WAS NOTHING THEY COULD DO AT THIS TIME. OVER 1100 IN REPAIRS ARE REQUIRED DUE TO A FAULTY FRAME. I ASKED REPEATEDLY THAT THIS PARTICULAR SUBFRAME FAILURE BE INVESTIGATED AS A QUALITY/MFG PROBLEM AND I REQUESTED AN INVESTIGATION AND INFORMED THE COMPANY OF SEVERAL OTHER CASES THAT LOG THE SAME ??EXACT?? DESCRIPTION AND FAILURE OF THE SUBFRAME. THE COMPANY TOLD ME "KEEP MY

Power Train
Filed Feb 8, 201363,085 milesIL

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT AN UNKNOWN FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER BECAME CRACKED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 63,085 AND THE CURRENT MILEAGE WAS 80,000.

Engine
Filed Jan 24, 201390,000 milesMI

I PREFACE MY COMMENTS BY STATING THAT I AM A POWERTRAIN ENGINEER FOR AN AMERICAN AUTO MANUFACTURER. I OWNED A 2003 FORD ESCAPE WHICH I SOLD TO MY MOTHER-IN-LAW IN 2011. WE HAVE EXPERIENCED THROTTLE STICKING WITH THE VEHICLE BOTH BEFORE AND AFTER THE CRUISE CONTROL RECALL. AFTER RECEIVING A FRANTIC CALL FROM HER THIS EVENING THAT THE THROTTLE HAD STUCK WHILE TRAVELING 70 MPH ON THE HIGHWAY, I HAVE GROWN SICK OF REMAINING SILENT. THERE IS ANOTHER LARGE PROBLEM THAT THE CRUISE CONTROL RECALL DOES NOT ADDRESS. IN COLD TEMPERATURES, THE THROTTLE CAN FREEZE DUE TO INTRODUCTION OF HUMID AIR FROM THE PCV (POSITIVE CRANKCASE VENTILATION) SYSTEM. THE HUMID AIR COMBINES WITH THE SUB-FREEZING FRESH AIR TO FREEZE ON THE THROTTLE VALVE AND RENDER THE GAS PEDAL USELESS. WHILE I OWNED THE ESCAPE FROM 2007-2011, I EXPERIENCED THE FROZEN THROTTLE SEVERAL TIMES. AFTER THE DEALERSHIP WAS UNABLE TO RESOLVE THE PROBLEM, I GREW FRUSTRATED KNOWING THAT THE VEHICLE WAS UNSAFE BUT WAS MORALLY WITHHELD FROM SELLING THE VEHICLE TO AN UNSUSPECTING CUSTOMER. I BEGAN TO INVESTIGATE THE ISSUE AND THE CIRCUMSTANCES WHICH CAUSED IT. THIS WAS WHEN I DISCOVERED THE PCV ISSUE. I CREATED A FIX FOR THE SYSTEM AND SAW ALL THROTTLE STICKING/FREEZING ISSUES GO AWAY. AFTER DRIVING THE VEHICLE FOR TWO YEARS WITH NO ISSUES, I FELT COMFORTABLE SELLING THE VEHICLE TO MY MOTHER-IN-LAW. HOWEVER, WHEN SHE TOOK THE VEHICLE TO THE DEALERSHIP THIS SUMMER FOR THE CRUISE CONTROL RECALL, THE DEALERSHIP REMOVED THE PCV FIX I HAD IN

Suspension
Filed Jan 15, 201394,160 milesNY

THE VEHICLE WAS BEING OPERATED ON CITY STREETS. AS THE VEHICLE APPROACHED A STOP SIGN THE BRAKES WERE APPLIED, A LOUD CRASH AND SCREECH WAS HEARD AS THE VEHICLE FELL TO THE GROUND AND TIRE WAS DRAGGED ALONG. THE FRONT PASSENGER SIDE CONTROL ARM HAS COME DETACHED FROM THE VEHICLE BECAUSE THE FRONT SUB-FRAME HAD FAILED. THE VEHICLE HAD TO BE TOWED TO THE SHOP. THE FAILURE WAS REPORTED TO BE CAUSED BY CORROSION. THE VEHICLE ONLY HAS 94,160 MILES ON IT. *TR

Suspension
Filed Dec 27, 2012120,662 milesOH

MY WIFE'S HAS A 2003 FORD ESCAPE. WE WERE DRIVING LUCKILY AT A LOW SPEED WHEN WE HEARD A POP IN THE PASSENGER FRONT END AND LOST CONTROL OF STEERING. THE SUBFRAME ON PASSENGER SIDE CONTROL ARM POPPED AND SUBFRAME IS ROTTED. THIS SHOULD NOT HAPPEN TO A VEHICLE THAT IS ONLY 10 YEARS OLD. I SAW THAT NHTSA DID AN INVESTIGATION THAT DEEMED 2003 WINDSTARS UNSAFE DO TO THE SAME EXACT PROBLEM SAFETY RECALL NOTICE 11S16. MY WIFE IS PREGNANT AND IF SHE WAS DRIVING ANY FASTER AND THIS HAD HAPPENED FORD COMPANY COULD HAVE PUT MY WIFE AND OUR BABY IN DANGER. I DO NOT FEEL THAT I SHOULD HAVE TO PAY FOR REPAIRS ON THIS VEHICLE WHEN THE SAME YEAR VEHICLES HAVE ISSUES WITH THEM. MY NEXT CONTACT IS MY LAWYERS OFFICE BECAUSE IF THIS WOULD HAVE HAPPENED TO MY WIFE THE DAY BEFORE WHEN WE WERE ON THE FREEWAY FORD WOULD BE RESPONSIBLE FOR KNOWING OTHER VEHICLES IN THE SAME YEAR HAD THE EXACT SAME ISSUE. I DO NOT WANT TO SEE OTHER PEOPLE IN DANGER AND FORD NEEDS TO STEP UP AND TAKE RESPONSIBILITY FOR THERE VEHICLE DEFECTS. *TR

Vehicle Speed Control
Filed Dec 12, 2012110,000 milesVA

I TOOK OFF ON A 4 LANE HIGHWAY ONE MORNING AND DEPRESSED THE GAS PEDAL MOSTLY AS I WAS MERGING IN TRAFFIC. WHEN I ATTEMPTED TO LET OFF THE PEDAL, THE CAR CONTINUED TO ACCELERATE. THIS WAS THE SECOND TIME THIS HAS HAPPENED TO THIS CAR. CURRENTLY THERE HAVE BEEN TWO RECALLS REGARDING A RANDOM ACCELERATION PROBLEM. THE FIRST WAS REPAIRED WHEN IT HAPPENED DUE TO AN ACCELERATOR CABLE PROBLEM. THIS TIME, I QUICKLY SHIFTED TO NEUTRAL AND PULLED OVER...COINCIDENTALLY NEXT TO A STATE POLICE OFFICER. HE ASSISTED ME IN RELEASING THE THROTTLE BODY ON THIS CAR AS IT WAS CLEARLY STUCK. THE DATE I PROVIDED IS NOT AN EXACT DATE, HOWEVER, I CALLED FORD THE DAY IT HAPPENED AND THEY SAID THEY COULDN'T DO ANYTHING ABOUT IT BECAUSE THE ORIGINAL RECALL WAS SAID TO BE FIXED. I LEFT THE ENGINE COVER OFF UP UNTIL TODAY, WHICH IS BECAUSE IT'S BEING FIXED DUE TO THE CURRENT RECALL. THIS BRINGS ME TO MY CURRENT ISSUE. I HAVE CALLED FORD ONCE MORE SINCE THE INCIDENT ASKING THEM IF THEY FOUND THE SOLUTION AND IF THEY WOULD REPAIR MY CRUISE CONTROL CABLE, AS IT WAS DAMAGED (WHICH ALSO IS THE DESCRIPTION OF THE RECALL). THEY SAY IT'S A PRE-EXISTING CONDITION WHICH IS VERY UNTRUE BECAUSE I HAVE CALLED TWICE ABOUT THIS ISSUE, LONG BEFORE THE RECALL. I VERIFIED THAT THEY DO SHOW RECORD THAT I CALLED. I WANT THEM TO PAY FOR THIS $35 CRUISE CABLE BECAUSE IT'S THEIR FAULT IT BROKE, DUE FROM A SAFETY ISSUE, AND I CALLED ABOUT IT LONG BEFORE THIS RECALL WHICH SHOULD PROVE I HAVE A LEGITIMATE COMPLAINT. FORTUNATELY

Unknown or OtherFire
Filed Nov 27, 2012130,000 milesCA

I ENTERED MY CAR TO SEE THE DASH BOARD LIGHTS WERE ILLUMINATED EVEN WITH CAR IN OFF POISTION AND KEY REMOVED. TRIED STARTING CAR AND THERE WAS NO RESPONSE. TRIED SEVERAL TIMES AND EVENTUALLY GOT CAR TO START. DROVE SEVERAL BLOCKS, PARKED AND THE CAR AND EVEN AFTER REMOVING KEY, COULD NOT GET CAR TO TURN OFF. AFTER SEVERAL ATTEMPTS, THE CAR TURNED OFF. I COULD HEAR WHAT SOUNDED LIKE A FAN RUNNING IN THE AREA NEAR MY BREAK FLUID. AFTER LETTING THE CAR SIT FOR ABOUT 2 HOURS, I NEEDED TO DRIVE HOME. I DROVE SERVERAL HUNDRED YARDS BEFORE I STARTED TO SMELL BURNING RUBBER. WHEN I SAW BLACK SMOKE COMING FROM UNDER MY HOOD I PULLED OFF THE ROAD. THE FLAMES STARTED TO GET BIGGER. I CALL 911 BUT THEY DID NOT ARRIVE IN TIME TO SAVE THE CAR. THE CAR WAS ENGULFED IN FLAMES. THE ENGINE AND INTERITOR WERE TORCHED. CAUSE OF FIRE HAS YET TO BE DETERMINED.

Vehicle Speed ControlCrash
Filed Nov 16, 201279,132 milesNY

SUDDEN AND RAPID UNCONTROLLABLE ACCELERATION AFTER REMOVING MY FOOT FROM ACCELERATOR. DESPITE MY BEST EFFORTS TO BRAKE AND ARREST MY MOVEMENT THE VEHICLE STILL WAS MOVING FORWARD. I IMPACTED THE REAR END OF A TRUCK THAT THANKFULLY WAS HEAVY ENOUGH TO COMPLETELY STOP MY FORWARD MOVEMENT. I HAD THIS VEHICLE IN MY LOCAL FORD DEALER TO ADDRESS THE CRUISE CONTROL RECALL. I WAS ASSURED BY THE TECHNICIANS THAT IT WAS INDEED MODIFIED (THAT THE PLASTIC ENGINE COVER WAS FITTED WITH NEW LONGER FITTINGS/BOLTS). THIS UNCONTROLLABLE ACCELERATION INCIDENT HAPPENED AFTER ALLEGED RECALL/REPAIR. *TR

Vehicle Speed Control
Filed Oct 26, 2012157,000 milesVA

TL*THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE NHTSA CAMPAIGN ID NUMBER: 12V353000 (VEHICLE SPEED CONTROL: CABLES) PERFORMED, HOWEVER THE DEFECT WAS NOT CORRECTED. THE CONTACT STATED THAT WHILE DRIVING WITH OUT THE ACCELERATOR PEDAL ENGAGED, THE VEHICLE ACCELERATED TO 45MPH AND THE RPM INCREASED TO 1,000. THE VEHICLE WAS DRIVEN TO THE DEALER FOR FURTHER INSPECTION. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 157,000.

Vehicle Speed Control
Filed Oct 23, 2012166,310 milesMI

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR RECALL REPAIRS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V353000 (VEHICLE SPEED CONTROL: CABLES). THE REMEDY PART WAS UNAVAILABLE AT THE TIME AND AS AN INTERIM REMEDY THE SPEED CONTROL CABLE WAS DISCONNECTED AND RECONNECTED WHEN THE RECALL PART BECAME AVAILABLE. HOWEVER, THE CRUISE CONTROL FAILED TO OPERATE AFTER THE REMEDY REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INFORMED THEY WERE NOT LIABLE AND THE REPAIR WOULD BE AT THE OWNER'S EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 166,310.

Vehicle Speed Control
Filed Oct 22, 2012LA

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT SHE RECEIVED RECALL NHTSA CAMPAIGN ID NUMBER: 12V353000 (VEHICLE SPEED CONTROL:CABLES). THE CONTACT STATED SHE TOOK THE VEHICLE TO THE DEALER FOR REPAIR IN AUGUST OF 2012 AND WAS TOLD THAT SHE WOULD HAVE TO WAIT UNTIL THE PARTS WERE AVAILABLE TO GET THE VEHICLE REPAIRED. THE CONTACT STATED THAT SHE CALLED BACK IN OCTOBER AND WAS TOLD THAT THE PARTS WERE STILL UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.

Structure › Body
Filed Oct 16, 2012OR

THE EXTERIOR PAINT IS PEELING OFF IN LARGE PIECES. STARTING TO RUST. *TR

Steering
Filed Oct 3, 201245,000 milesOH

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED A LOUD SNAP AND A KNOCKING SOUND COMING FROM THE FRONT END OF THE VEHICLE. A FEW DAYS LATER THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME UNCONTROLLABLE AND CONTINUED TO PULL TO ONE SIDE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE A FRAME WAS CORRODED AND DETACHED FROM THE VEHICLE, CAUSING DAMAGE TO THE ABS AND THE TIE ROD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Engine and Engine Cooling
Filed Oct 1, 2012103,000 milesAK

MY CAR IS MISFIRING AND STALLING ON DE-ACCELERATION (WHEN WE SLOW DOWN). IT STARTED RECENTLY. FIRST IT HAD THE ENGINE LIGHT COME ON. WE HAD IT TESTED BY A MECHANIC WITH THE ELECTRICAL READER AND IT SAID WE NEEDED A NEW COIL. WE REPLACED THE COIL, DID A FULL TUNE UP AND IT STILL IS NOT WORKING. AFTER MANY HOURS OF RESEARCH WE SEE THAT THE FORD ESCAPE PCM HAS BEEN A CONSISTENT MANUFACTURING PROBLEM AND THE 2003 FORD ESCAPE HAD THIS PROBLEM. I CALL FORD AND THEY TELL ME MY CAR WAS NOT COVERED UNDER THAT PARTICULAR RECALL. HOWEVER, IT IS CLEAR THAT THIS IS A SERIOUS PROBLEM WITH FORD ESCAPE. WHAT I AM TO DO? DRIVE THE CAR LIKE THIS AND RISK IT STALLING IN AN INTERSECTION OR ON A HILL AND HAVE THE POSSIBILITY OF A CRASH? FORD SHOULD BE HELD RESPONSIBLE FOR THIS MANUFACTURING PROBLEM THAT THEY HAVE DOCUMENTED OVER THE YEARS. *TR

Suspension
Filed Sep 7, 2012102,000 milesNY

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PASSENGER SIDE AXLE WAS FRACTURED AND THE FRAME WAS CORRODED, AND CRACKED. IN ADDITION, THE WHEEL BEARINGS AND THE BRAKES WERE DEFECTIVE. AS A RESULT, THE FRAME AND AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 102,000.

Vehicle Speed Control
Filed Aug 14, 2012199,000 milesNC

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE SITTING AT A STOP SIGN, THERE WAS AN INCREASE IN ENGINE RPMS UP TO 7,000. THE CONTACT MENTIONED THAT SHE SHIFTED TO PARK AND SHUT OFF THE ENGINE IN ORDER TO MAINTAIN CONTROL OF THE VEHICLE. AFTER INSPECTING AND RESTARTING THE VEHICLE, THE CONTACT REALIZED THAT THE FAILURE WAS NOT CAUSED BY A STUCK ACCELERATOR PEDAL SINCE THE ENGINE REMAINED REVVED UP. THE VEHICLE WAS TOWED TO DEALER WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY CARBON BUILD UP IN THE THROTTLE BODY PLATES WHICH KEPT THE PLATES OPEN AND DID NOT ALLOW IT TO CLOSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 199,000 AND THE APPROXIMATELY CURRENT MILEAGE WAS 217,000. UPDATED 8/30/12 *CN UPDATED 09/05/12

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Ford Escape → · Every Escape year → · How the figures are calculated →