Page 11 of 12 · complaints 501–550 of 558

2003 Ford Escape complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Structure › Body › Door › Hinge and Attachments
Filed Mar 4, 2004CA

I PURCHED MY NEW VEHICLE ON 7/12/03 AND ON 3/3/04 UPON OPENING MY DRIVER DOOR, I HEARD A CLANKING NOISE AND THE DRIVER DOOR FELL OFF. UPON FURTHER INSPECTION I LOCATED THE TOP PIN INSIDE THE CAR BUT THE CLIP WAS NO WHERE TO BE FOUND. I CLOSED THE DOOR & CLIMED OUT THE PASSENGER SIDE. I CONTACTED A LOCAL FORD DEALER (NOT WHERE I PURCHASED IT FROM) TO GET IT FIXED. THEY SAID THEY HAD NEVER HEARD OF THIS AND THEY WERE VERY SUPRISED. BUT, FROM WHAT I JUST READ.... ITS HAPPENED BEFORE. I TOOK THE VEHICLE INTO THE LOCAL DEALERSHIP AND THEY DID NOT HAVE THE CLIP SO THEY JERRY-RIGGED SOMETHING TO HOLD THE PIN IN PLACE. *AK

Power Train › Automatic Transmission
Filed Mar 3, 2004FL

TRANSMISSION SLIPPED INTO NEUTRAL AND 2ND GEAR ON ITS OWN. *PH THE GEAR INDICATOR STATED THE VEHICLE WAS STILL IN DRIVE, WHEN THE INCIDENT OCCURRED. ON A SEPARATE OCCASION, THE CONSUMER STATED WHEN HE PARKED THE VEHICLE AND THEN RETURNED, HE NOTICED THE VEHICLE WAS NOT IN THE SAME PLACE WHERE HE HAD LEFT IT. *JB

Air Bags › FrontalCrashFire
Filed Feb 23, 20049,000 milesNY

WHILE DRIVING BETWEEN 35 TO 40 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER WORE A SEAT BELT. *AK

Unknown or Other
Filed Jan 15, 20044,530 milesIA

WHEN THE TEMPERATURE IS WARMER, THE ESCAPE INTERMITTEDLY WILL NOT START. TAKES ANYWHERE FROM 4 TO 7 TIMES OF CRANKING BEFORE SUV STARTS. OCCURED FIRST IN AUG., THE FORD SHOP REPROGRAMMED THE COMPUTER. ONE MONTH LATER DOESN'T START AGAIN. FORD SHOP LEFT TICKET OPEN BECAUSE THEY CAN'T FIND PROBLEM. IN OCTOBER, HAPPENS AGAIN. NOW THEY HAVE INSTALLED A PIECE OF EQUIPMENT THAT I HAVE TO PUSH A BUTTON AS I'M CRANKING IF THE CAR DOESN'T START. THE PIECE OF EQUIPMENT IS ONLY GOOD FOR 1 WEEK, HAVE TO KEEP GOING IN TO HAVE IT RESET.

Engine and Engine CoolingFire
Filed Jan 15, 20045,600 milesMA

MY 2003 FORD ESCAPE WHICH I PURCHASED IN APRIL OF 2003 CAUGHT FIRE IN THE ENGINE DUE TO A DEFECT IN THE FUEL INJECTORS. WITHIN 20 MINUTES THE ENTIRE FRONT END OF THE CAR WAS ENGULFED IN FLAMES AND DESTROYED. THE FLAMES ALSO PENETRATED THROUGH THE FIRE WALL WITHIN LITTLE TIME. I AM CURRENTLY WORKING WITH MY INSURANCE COMPANY AS THE CAR IS A TOTAL LOSS. AT THIS TIME I HAVE HAD NO RESPONSE TO MY CALLS TO FORD REGARDING THIS EXTREME MALFUNCTION.

Vehicle Speed Control › Accelerator Pedal
Filed Dec 27, 200336,103 milesTX

TO START, MY VEHICLE IS A 2003 FORD ESCAPE WITH 36,000 MILES. IT IS A COMPANY VEHICLE THAT I'M ABLE TO USE PROFESSIONALLY AND PERSONALLY. I WAS DRIVING HOME FROM A QUICK TRIP TO TOWN AND THE ACCELERATOR BEGAN TO HAVE A MIND OF ITS OWN. I WAS TRAVELING ON THE INTERSTATE AND THE VEHICLE CONTINUED TO ACCELERATE WITHOUT PUSHING ON THE GAS. LUCKILY I ACTED QUICKLY AND WAS ABLE TO PUT THE TRUCK IN NEUTRAL AND PULL OVER TO THE SIDE SAFELY. I TURNED THE VEHICLE OFF AND LOOKED TO SEE IF THERE WAS ANYTHING ON THE FLOORBOARD THAT WAS CAUSING CONSTANT ACCELERATION, THERE WASN'T. I TURNED THE VEHICLE BACK ON TO SEE WHAT WOULD HAPPEN AND THE RPM'S SORED TO 4 WITH BEING IN PARK. THIS IS THE FIRST TIME THIS VEHICLE HAD PERFORMED IN THIS MANNER. I MUST SAY THAT THIS WAS VERY FRIGHTNING. I WASN'T SURE I WAS GOING TO BE ABLE TO STOP.*AK

Steering
Filed Dec 16, 2003MI

WHILE DRIVING 55 MPH, THE STEERING WHEEL VIBRATED. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE TO THE DEALER FOR ANALYSIS. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *JB

Electrical System
Filed Dec 3, 200311,000 milesPA

UPON TURNING THE IGNITION TO THE "ON" POSITION IN MY 2003 FORD ESCAPE, THE SUNROOF WILL AUTOMATICALLY OPEN. THIS OCCURS WHEN THE VEHICLE HAS BEEN TURNED OFF BETWEEN 10-15 MINUTES, AND THEN RESTARTED. THIS HAS OCCURRED 6 TIMES WITHIN A 4 WEEK PERIOD. *NLM

Engine and Engine Cooling › Cooling System
Filed Nov 26, 2003NC

I BOUGHT A 2003 FORD ESCAPE IN NOVEMBER 2002 AND I HAVE EXPERIENCED A LOT OF PROBLEMS WITH MY SUV OVER 5 TIMES. RIGHT NOW, MY SUV IS IN THE SHOP FOR A COOLANT SYSTEM REPLACEMENT AND A RADIO REPLACEMENT. MY RADIO WAS REPLACED TWICE THIS YEAR ALREADY. MY SUV WOULDN'T START TWICE THIS YEAR. I BELIEVE I HAVE DRIVEN A LOANER CAR AT LEAST 5 TIMES SINCE NOV 2003. I AM NOT HAPPY WITH MY SUV. I FEEL IT IS A LEMON. IT HAS BEEN A PROBLEM FOR ME SINCE DAY ONE. *LA

Visibility › Sun/Moon Roof Assembly
Filed Nov 24, 2003GA

THE SUNROOF COMPLETELY SHATTERED. THE CONSUMER STATED PIECES OF GLASS FELL INTO THE FRONT SEAT. DEALER HAS BEEN CONTACTED. PLEASE DESCRIBE FURTHER. *JB

Vehicle Speed Control
Filed Nov 22, 200316,000 milesVA

WHEN DRIVING OUR 2003 FORD ESCAPE, THE CAR'S ENGINE SPEED WOULD SUDDENLY JUMP FROM 1,500 RPMS TO AS HIGH AS 4,000+ RPMS WHILE BRAKING. SAME DEAL WHILE TRYING TO COAST TO A STOP - THE PEDAL SEEMED TO BE STUCK IN POSITION AND ENGINE RPMS WOULD NOT DECREASE. THE CAR WAS NURSED TO THE CLOSEST TOWN AND TAKEN TO A FORD DEALERSHIP FIRST THING IN THE MORNING. THE SHOP FOREMAN DID AN ON-THE-SPOT DIAGNOSIS WITHOUT TAKING A REAL LOOK UNDER THE HOOD STATING THAT THE PROBLEM WAS MOST LIKELY DUE TO THE ACCELERATOR CABLE BINDING. THERE WAS ADDITIONAL DAMAGE TO THE CAR'S BRAKES. WE ASKED FOR AN APPRAISAL OF THE BRAKES, AND FOUR INDIVIDUAL FORD PERSONNEL (ONE SHOP FOREMAN, ONE DEALER SERVICE DEPARTMENT MANAGER, AND TWO SEPARATE FORD CUSTOMER SERVICE PERSONNEL) STATED THE DAMAGE SUSTAINED WAS UNNECESSARY WEAR DIRECTLY CAUSED BY A DEFECTIVE ACCELERATOR CABLE. HOWEVER, NONE OF THE PEOPLE ASSOCIATED WITH FORD WERE WILLING TO REPLACE THE DAMAGED BRAKES UNDER WARRANTY. THE FINAL PERSON WE SPOKE WITH WENT SO FAR AS TO PUT THE RESPONSIBILITY ON THE SHOULDERS OF THE DEALERSHIP THAT SOLD US THE CAR. THE ANALOGY GIVEN WAS THAT ALL FORD DEALERSHIPS ARE COMPLETELY INDEPENDENT, AND THAT ANY PROBLEMS WITH A FORD VEHICLE IS THE DIRECT RESPONSIBILITY OF THE SELLING DEALERSHIP. UNFORTUNATELY THIS INCIDENT HAPPENED WHEN WE WERE RELOCATING FROM THE EAST COAST TO ALASKA. IT HAS BEEN OUR EXPERIENCE THAT FORD CARES NOT AT ALL ABOUT THE PEOPLE WHO SPEND TENS OF THOUSANDS OF DOLLARS ON THEIR PRODUCTS - PEOPLE WHO RIG

Tires
Filed Nov 9, 20031,400 milesUT

MY 2003 FORD ESCAPE HAD ONLY 1500 MILES ON IT WHEN THE DRIVERS SIDE REAR TIRE BLEW OUT ON THE FREEWAY. I WAS ABLE TO CONTROL THE CAR TO COME TO A STOP. THE CONTINENTAL TIRE BLEW OUT THE SIDE. *AK

Engine and Engine Cooling › Engine
Filed Oct 24, 2003FL

PROBLEMS WITH VEHICLE'S ENGINE, AND WINDOWS.*MR PRIOR TO DATE, VEHICLE WAS SERVICED SIX TIMES FOR: DIFFICULTY IN CRANKING, CLINKING NOISES IN THE ENGINE AND DIFFICULTY WITH THE IDLE. DESPITE THE LATEST SERVICE, CRANKING AND IDLING CONTINUED. DEALER WAS UNABLE TO REPAIR THE RECURRING PROBLEMS WHICH CONTINUED TO EXIST. CONSUMER LATER DISCOVERED THE REAR WINDOW LEAKED. CONSUMER STATED VEHICLE IS A DEFECTIVE AND INFERIOR PRODUCT. *PH *NLM

Vehicle Speed Control › Accelerator Pedal
Filed Oct 16, 2003OH

ABOUT 70% OF THE TIME, WHEN I TRY TO START UP FROM A STOP THE ACCELERATOR WILL NOT GO DOWN UNDER GRADUAL PRESSURE. I HAVE TO PUSH HARDER AND HARDER UNTIL THE ACCELERATOR SUDDENLY JERKS DOWN AND THE CAR SURGES AHEAD AT A FAST SPEED. SOMETIMES WHEN THE CAR IS MOVING AND I TRY TO SPEED UP, THE SAME THING HAPPENS. THIS IS VERY ANNOYING ON GOOD ROADS, DIFFICULT TO CONTROL IN STOP AND GO TRAFFIC AND EXTREMELY DANGEROUS ON SLIPPERY OR SNOW COVERED ROADS. I TOOK THE CAR IN TO THE DEALERSHIP (GERMAIN FORD OF COLUMBUS) AND THE SERVICE MANAGER SAID THAT THEY HAD RECEIVED MANY COMPLAINTS BUT HAD NO IDEA OF WHAT THE PROBLEM WAS. I HAVE JUST PUT A RANDOM DATE DOWN BECAUSE IT HAPPENS EVERY DAY THAT I DRIVE THE CAR. *LA

Tires › Tread/Belt
Filed Oct 15, 2003MD

WHILE DRIVING ABOUT 60 MPH ON THE HIGHWAY AND WITHOUT WARNING DRIVER'S SIDE REAR TIRE TREAD SEPARATED FROM THE TRUCK, THE SIDEWALL COMPLETELY CAME OFF. CONSUMER WAS ABLE TO CONTROL THE VEHICLE, AND WAS ABLE TO PULL OVER TO THE SHOULDER OF THE HIGHWAY. *AK

Equipment › Appliance › Air Conditioner
Filed Oct 13, 20032,571 milesCA

SIZZLING NOISE WHEN AIR CONDITION IS USED. VEHICLE HAS BEEN TAKEN IN TO 2 SEPARATE FORD DEALERSHIP AND THEY CLAIM THAT THEY CANNOT LOCATE ANY PROBLEMS. KEARNY MESA FORD (ORIGINAL DEALER) AND NORTH COUNTY FORD BOTH CLAIM NOT TO BE ABLE TO DETECT A PROBLEM. HOWEVER, THE PROBLEM STILL EXIST!!! *LA

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift
Filed Oct 6, 20034,900 milesMD

HELLO. I RECENTLY PURCHASED A NEW FORD ESCAPE WITH CONTINENTAL TIRES IN JUNE 2003. TIRE MODEL: CONTINENTAL CONTITRAC SUV TIRE MODEL #: 235/70R16 WE EXPERIENCED A COMPLETE TIRE FAILURE WHILE TRAVELING AT 60 MPH, WITH SIDEWALL AND TREAD SEPARATION, FOR NO APPARENT REASON. AS YOU CAN IMAGINE THIS WAS VERY DANGEROUS AND UNPLEASANT SITUATION, THANKFULLY NO ONE WAS HURT. THE VEHICLE (AND TIRES) HAVE 5K MILES. THERE WAS NO LOAD OR OTHER UNUSUAL CIRCUMSTANCES AT THE TIME. I AM WRITING FOR SEVERAL REASONS: 1. WHERE DO I OFFICIALLY REPORT SUCH AN INCIDENT AS A PUBLIC SAFETY ISSUE? 2. WHERE CAN I OBTAIN SAFETY RATINGS REGARDING THIS TIRE IN COMPARISON TO OTHER SUV TIRES? THANK YOU, SINCERELY, JOHN W. COLE, MD DETAILS OF INCIDENT: FORD ESCAPE TIRE BLOWOUT FORD ESCAPE, PURCHASED JUNE 2003, APPROX 4900 TOTAL MILES CONTINENTAL TIRES (STOCK TIRE WITH VEHICLE) DATE AND TIME OF INCIDENT: 9/25/03, 8:20 PM WIFE AND SON (10 WEEKS OLD) DRIVING EAST BOUND ON ROUTE 50, CROSSING SEVERN RIVER BRIDGE. TRAVELING AT 60 MPH IN MODERATE TRAFFIC. LOUD POP HEARD BY WIFE AND DRIVER REAR TIRE BLOWS OUT. WIFE AND INFANT SON TRAPPED AT FAR SIDE OF BRIDGE, VERY DANGEROUS SITUATION! VEHICLE UNDRIVEABLE. POLICE CALLED, SET UP FLARES, AND NOTIFIED TOW COMPANY. TOW COMPANY STATED SUPPLIED JACK WOULD NOT LIFT THE TRUCK CHASSIS HIGH ENOUGH TO PUT ON SPARE!! TOW COMPANY USED ADDITIONAL JACK TO RAISE CHASSIS. KEY ISSUES: SUV PURCHASED FOR SAFETY PURPOSES. TIRE NEW, WITH LITTLE MILEAGE. BLOWOUT OCCURS ON HIGHWAY WITHOUT R

Service Brakes, Hydraulic
Filed Oct 1, 200322,000 milesTX

WHILE DRIVING THE LEFT REAR TIRE TREAD SEPARATED AND THE TIRE BLEW OUT. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE OFF THE ROAD. THE TIRE WAS ORIGINAL EQUIPMENT (TIRE SIZE P235.70R16) . DEALER NOTIFIED AND INFORMED CONSUMER THAT THE CAUSE WAS UNDETERMINED. THE VEHICLE BRAKES AND ROTORS FAILED WHICH CAUSED NOISE WHILE BRAKING. *AK *NLM

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Oct 1, 20035,982 milesFL

EXHAUST SYSTEM COMPONENTS RADIATE EXCESSIVE HEAT WHEN VEHICLE IS PARKED. HEADER, MANIFOLD, AND CATALYTIC CONVERTER COMBINED TEMPERATURES CAUSE SCORCHING OF GRASS WHEN PARKED IN A LOWLY-CUT, GRASSY AREA. RAMIFICATIONS COULD BE SAFETY IMPACTS TO OCCUPANTS AND ENVIRONMENTAL.

Vehicle Speed ControlCrash
Filed Sep 24, 200314,000 milesAL

WHILE AT A STOP WITH FOOT ON BRAKE VEHICLE BEGAN TO ACCELERATE ON ITS OWN. CONSUMER LOST CONTROL AND HIT A BUILDING. *AK

Power Train › Automatic Transmission
Filed Sep 22, 20037,562 milesPA

WHEN CAR WAS STARTED, IT MOVED ONLY IN REVERSE, REGARDLESS OF THE GEAR SELECTION. THIS WAS ONLY REMEDIED AFTER THE CAR WAS RESTARTED. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Sep 12, 20033 milesMI

THERE WAS A GROANING NOISE COMING FROM THE BRAKES, WHEN THE VEHICLE WAS AT A COMPLETE STOP BUT IDLING. THERE WAS ALSO A BURNING SMELL COMING FROM THE AIR VENTS. UPON INSPECTION OF THE VEHICLE BY THE DEALERSHIP THE STEERING PUMP AND PRESSURE LINE HAD RUPTURED. THE DEALERSHIP INDICATED IT WAS CAUSED BY THE POWER STEERING FLUID BEING CONTAMINATED. *AK *SCC *JB

Engine and Engine Cooling › Exhaust System
Filed Sep 10, 2003VI

WITHOUT WARNING VEHICLE STARTED SMOKING FROM UNDERNEATH. THE SMOKE WAS COMING FROM VENT AREA INSIDE OF VEHICLE. ALSO, THERE WAS A BAD SMELL. *AK

Structure
Filed Sep 8, 200333,700 milesPR

WHEN THE VEHICLE WAS DRIVEN IN THE RAIN WATER CAMES THROUGH THE DRIVERS SIDE WINDOW FRAME. THE WATER WENT DOWN INTO THE ELECTRICAL BUTTONS ON DOOR PANEL. FORD REPLACED ALL THE RUBBER SEALS BUT IT STILL LEAKS. *AK

Electrical System
Filed Sep 3, 20037,000 milesMN

MY 2003 FORD ESCAPE INTERMITTENTLY STALLS WHEN GOING INTO REVERSE. AFTER THE 2ND TRIP TO THE DEALERSHIP THEY REPLACED THE COMPUTER, IT IS STILL HAPPENING. NOW IT IS HAPPENING IN DRIVE AS WELL. I'VE HAD THE CAR SINCE DECEMBER 2002 AND IT HAS STALLED OUT A TOTAL OF 11 TIMES. THE VEHICLE HAS 8000 MILES ON IT.*AK

Tires › Tread/Belt
Filed Aug 27, 2003TX

WHILE DRIVING FORD ESCAPE 2003 SUV,THE LEFT TIRE HAD A BLOW OUT AND THE TREAD SEPARATED FROM THE WHEEL(ORIGINAL EQUIPMENT,TIRE SIZEP235/70R16,DOT#UNAVAILABLE) DRIVER WAS ABLE TO DRIVE THE VEHICLE OFF THE ROAD. DEALER NOTIFIED AND INFORMED THAT THE CAUSE WAS UNDETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION AND COMPLETE THE QUESTIONNAIRE

Tires
Filed Aug 25, 200311,000 milesNE

WHILE DRIVING AT 55 MPH PASSENGER SIDE REAR TIRE BLEWOUT. CONTINENTAL SUV TIRE.*AK

Engine and Engine Cooling › Engine
Filed Aug 13, 200310,460 milesNH

I HAVE COMPLAINED TWICE BEFORE ABOUT MY 2003 FORD ESCAPE STALLING WITHOUT WARNING. IT HAS NOW DONE IT A TOTAL OF 6 TIMES. THE VEHICLE STALLS WITHOUT WARNING IN VARIOUS SITUATIONS. THE MOST UNNERVING WAS WHEN I WAS TRAVELING AT ABOUT 15 MPH. IT HAS ALSO HESITATED AND BUCKED INTO AN INTERSECTION ON 2 DIFFERENT OCCASIONS. I CONTACTED THE EXECUTIVE OFFICES AT FORD MOTOR COMPANY AND EXPRESSED MY SAFETY CONCERNS, AND I WAS INFORMED THAT BECAUSE THE PROBLEM IS NOT REPRODUCABLE THEY DO NOT FEEL THAT THEY ARE IN A POSITION TO REPURCHASE THE VEHICLE AT THIS TIME. MY DEALERSHIP HAS ATTEMPTED TO REPRODUCE THE STALL AND ARE UNABLE, AS AM I. THEY HAVE PERFORMED A TSB, INSTALLED A NEW THROTTLE BODY AND A NEW CRANKSHAFT SENSOR. THE PROBLEM CONTINUES TO PERSIST. I NOW HAVE A VDR IN THE VEHICLE FOR THE THIRD TIME. THIS VEHICLE IS A MAJOR DANGER TO MYSELF, MY PASSENGERS AND ANYONE WHO IS AROUND THE VEHICLE WHEN IT MAY STALL DUE TO THE FACT THAT WHEN IT DOES HAPPEN I LOSE ALL POWER STEERING AND BRAKES. I DO NOT TRUST THE VEHICLE AND I NO LONGER FEEL SAFE IN IT.*AK

Vehicle Speed Control
Filed Aug 9, 2003GA

IN MARCH 2003 VEHICLE BEGAN TO HESITATE AND ACCELERATE, MAINTAIN SPEEDS WHILE FOOT OFF THE GAS (ONCE AT 65 MPH), & SHAKE LIKE IT WANTED TO STALL. A COUPLE TIMES IT EVEN SPED UP WHILE I WAS BRAKING AT RED LIGHTS. ON 4-10-03 SERVICE DEPARTMENT COULD NOT DUPLICATE SYMPTOMS SINCE THEY ARE PARTICULARLY EXAGGERATED AFTER PARKED FOR AN HOUR OR SO. STATED THAT I COULD LEAVE IT OVERNIGHT (NO ALTERNATIVE TRANSPORTATION OFFERED) OR WAIT UNTIL ENGINE LIGHT CAME ON. SINCE THE CAR DID NOT FEEL SAFE, I BROUGHT IT TO ANOTHER DEALERSHIP WHICH OFFERED ALTERNATIVE TRANSPORTATION. THE PROBLEMS SEEMED TO IMPROVE FOR A WEEK OR 2 BEFORE RETURNING, FOLLOWING EACH OF THE FOLLOWING REPAIRS: 5/16/03 REPLACED THROTTLE BODY/IDLE AIR CONTROL/PCM REPROGRAMING; 6/6/03 REPAIR VACUUM TUBE/HOSE; 6/25/03 REPLACE PCM WITH NEW UPDATED PCM. TWO WEEKS LATER 7/12/03 OPERATION OF POWER LOCKS/WINDOWS, AND REAR WIPERS/DEFROST WERE GOING IN AND OUT WITH DASH ABS, BRAKE, AND BATTERY LIGHTS COMING ON CONCURRENTLY. SERVICE DEPARTMENT COULD NOT DUPLICATE CONCERN UNTIL 9 DAYS LATER WHEN THEY ASKED ME TO COME GET THE VEHICLE. THE SYMPTOMS RETURNED IMMEDIATELY AFTER I STARTED THE CAR UP TO LEAVE. 7/21/03 ALTERNATOR WAS REPLACED. HESITATION, ACCELERATION, SHAKING, AND MAINTAINING SPEEDS, ALTHOUGH NOT AS FREQUENT, CONTINUE AND COULD NOT BE REPRODUCED BY FORD REPRESENTATIVE ON 8/4/03. I AM NOW CONTINUING TO PURSUE LEMON LAW PROCEDURES. *AK

Tires
Filed Aug 7, 2003280 milesCA

DRIVER'S SIDE FRONT TIRE BLEW OUT. THE CONSUMER WAS CURRENTLY WAITING FOR AAA TO HELP WITH THE PROBLEM. CONTINENTAL, CONTITRAC SUV. *AK CONSUMER WAS DRIVING ON THE FREEWAY WHEN SHE HEARD A NOISE IN THE LEFT FRONT TIRE. THE TIRE HAD EXPLODED WHILE DRIVING. SHE ALLOWED THE VEHICLE TO SLOW DOWN AND PULLED OVER TO THE SHOULDER. WHEN THE CONSUMER EXITED THE VEHICLE, SHE NOTICED THE TIRE WAS RIPPED IN A CIRCULAR TEAR. THE CONSUMER DIDN'T SUSTAIN ANY PHYSICAL DAMAGE NOR DID THE VEHICLE. *PH *JB

Structure › Body › Door › Hinge and Attachments
Filed Aug 4, 2003WA

WE BOUGHT MY ESCAPE XLT ON 5/26/03. ON 7/30/03, UPON EXITING MY VEHICLE, THE FRONT DRIVER'S SIDE DOOR FELL OFF. I DO NOT FEEL SAFE IN THIS VEHICLE. FORD WILL NOT ISSUE ME A DIFFERENT ESCAPE UNLESS WE PAID $9K TOWARDS A NEW ONE AND I'VE ONLY MADE ONE PAYMENT ON MY NEW VEHICLE. THEY SAID THEY'VE NEVER SEEN THIS BEFORE AND IT WON'T HAPPEN AGAIN. WE BOUGHT THIS VEHICLE BECAUSE OF THE SAFETY MARKINGS IT RECEIVED FROM CONSUMER REPORTS. I FOUND THAT ON MARCH OF 2003 ANOTHER CONSUMER HAD THIS SAME ISSUE. THAT MEANS THAT WE'RE LIKELY NOT THE ONLY ONES TO HAVE THIS HAPPEN TO US, LIKE THE FORD DEALERSHIPS WOULD HAVE US BELIEVE. AFTER THEY RETURNED THE VEHICLE TO ME, THEY SAID IT WAS FIXED, BUT UPON EXAMINATION WE NOTICED A PART HAD BEEN LEFT OFF AND MY DOOR WAS DAMAGED AND SCUFFED. WE HAVE CONTACTED A LAWYER AND ARE PERSUING OUR OPTIONS. *JT

Engine and Engine Cooling › Engine
Filed Aug 1, 20033,500 milesNM

WHILE DRIVING AT 50/55 MPH VEHICLE DIED OUT WITHOUT WARNING. THIS RESULTED IN LOSS OF POWER STEERING AND BRAKES.THE COST FOR REPAIRS WERE $114.21. *AK *CB

Engine and Engine Cooling › Engine
Filed Jul 31, 20039,578 milesNH

ESCAPE STALLED FOR THE FOURTH TIME. I DID HAVE A VDR IN THE VEHICLE FOR 5 WEEKS BUT IT DID NOT STALL DURING THAT TIME. THE DEALER SAID IT WAS SAFE TO TAKE IT OUT BECAUSE IT DID NOT SEEM LIKE IT WAS GOING TO DO IT AGAIN. WELL IT DID AND I LOST ALL BRAKING AND STEERING ABILITY. *PH

Tires › Tread/Belt
Filed Jul 28, 200329,012 milesPA

WHILE DRIVING 65 MPH, THE DRIVER'S SIDE REAR TIRE EXPERIENCED TREAD SEPARATION. THIS WAS THE ORIGINAL TIRE THAT CAME WITH THE VEHICLE AT THE TIME OF PURCHASE. THE DRIVER WAS ABLE TO AVOID A COLLISION. *AK *TS *JB

Service Brakes, Hydraulic
Filed Jul 28, 2003MS

3 WEEKS AFTER BUYING VEHICLE IT STARTED MAKING NOISE WHEN APPLYING BRAKES. DEALER STATED THAT WAS NORMAL FOR A NEW CAR. *AK

Electrical System
Filed Jul 23, 20036,500 milesGA

2003 FORD ESCAPE V-6 AUTOMATIC VEHICLE STALLED ON FREEWAY FOR NO REASON. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Jul 23, 200325,000 milesCA

I HAVE A 2003 FORD ESCAPE. ON APRIL 17, 2003 I TOOK MY VEHICLE INTO THE FORD DEALERSHIP IN VACAVILLE WITH A COMPLAINT ABOUT THE BRAKES MAKING A GRINDING NOISE (25,503 MILES). THEY TOLD ME THAT THEY COULD NOT DUPLICATE THE NOISE AND CHECKED THE FRONT BRAKES. THEY CLAIMED TO HAVE MEASURED THE BRAKE PADS AT ABOVE 5MM OF PAD REMAINING. THE NOISE CONTINUED. I TOOK THE VEHICLE BACK TO THE DEALERSHIP ON JUNE 27, 2003 (28,720 MILES). THIS TIME THEY HEARD THE NOISE AS WELL AS A BEARING NOISE. THEY MEASURED THE BRAKES AT 3MM AND TOLD ME THAT THE ROTORS MAY BE WARPED. I LEFT THE VEHICLE FOR THE BEARING REPAIR AND RECEIVED A PHONE MESSAGE (ON MY ANSWERING MACHINE) THAT THEY RE-MEASURED THAT BRAKE PADS AND FOUND THEM TO BE 2MM NOT 3MM. THEY DIDN'T MENTION ANYTHING ABOUT THE ROTORS. I ASKED ABOUT THE EXCESSIVE WEAR OF THE BRAKE PADS AND THEY SAID THAT IT WAS NORMAL WEAR. THEY TOLD ME THAT THEY COULD DO NOTHING ABOUT THE PADS OR THE ROTORS. I CALLED MY BROTHER-IN-LAW THAT WORKS FOR FORD AND TOLD HIM ABOUT MY EXPERIENCE. HE MADE SOME PHONE CALLS AND FOUND OUT FROM ONE OF FORD'S ENGINEERS THAT THEY HAVE PROBLEMS WITH BRAKE WEAR (BOTH PADS AND ROTORS) ON THE ESCAPE AND THE FORD FOCUS. TODAY (30,270 MILES) I TOOK MY ESCAPE TO MIDAS AND HAD A BRAKE INSPECTION. THE MIDAS EMPLOYEE SAID THAT THE ROTORS ARE WORN DOWN BELOW SPECS AND NEED TO BE REPLACED. HE ALSO SAID THAT THE ROTORS SHOULD NOT WEAR THAT QUICKLY. AS TO THE PADS HE SAID THAT IT WAS NORMAL WEAR BECAUSE THEY ARE CERAMIC PADS. I WENT TO T

Electrical System
Filed Jul 18, 200312,725 milesVA

PREVIOUS COMPLAINT: STALLING OF 2003 ESCAPE. I RETURNED VEHICLE BACK TO THE DEALER AND THEY INSTALLED A NEW EEC AND TROUBLE SHOT THE SYSTEM. THE WORK PERFORMED DID NOT FIX THE PROBLEM AND NOW IT IS SEVEN DAYS LATER AND THE STALLING HAS RETURNED. THE ONBOARD COMPUTER DOES NOT REVEL ANY PROBLEMS SO THIS MORE THAN LIKELY WILL BE AN ONGOING ISSUE. *JB

Electrical System › Ignition › Switch
Filed Jul 11, 200311,800 milesVA

MY 2003 FORD ESCAPE HAS A STALLING PROBLEM. IT HAS STALLED AT LEAST TEN TO TWELVE TIMES IN THE LAST 14 DAYS. THE CONDITIONS DURING THE STALLING VARY: ON AN INCLINE, COMING TO STOP AND ON STRAIGHT AWAY LEVEL TERRAIN. IT HAS ALSO STALLED AND RESTARTED MUCH LIKE A HESITATION. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Jul 9, 200317,000 milesOH

WHILE DRIVING AT 35 MPH, VEHICLE ACCELERATED TO 70 MPH AND THE THROTTLE STUCK. DRIVER HAD TO COAST TO A COMPLETE STOP BECAUSE DEPRESSING THE BRAKE PEDAL WASN'T SLOWING THE VEHICLE DOWN.*AK

Engine and Engine Cooling › Engine
Filed Jul 8, 20037,500 milesOH

ENGINE STALLING. *AK

Air Bags › FrontalCrash1 injured
Filed Jun 27, 2003VA

WHILE DRIVING ABOUT 55 MPH ANOTHER VEHICLE JUMP IN FRONT OF THE CONSUMERS VEHICLE. THE CONSUMERS VEHICLE VEERED OFF THE ROAD ONTO THE SHOULDER, HIT AN EMBANKMENT AND FLIPPED THREE TIMES. THE DRIVER SIDE AIR BAG DIDN'T DEPLOY. *NLM

Suspension
Filed Jun 27, 2003VA

WHILE DRIVING 55 MPH THE KNUCKLE SEPARATION OFF THE SUSPENSION CAUSED ACCIDENT. *NLM

Engine and Engine Cooling › Engine
Filed Jun 25, 20037,465 milesNH

MY ESCAPE STALLED 2 TIMES LAST MONTH. I TOOK IT INTO BE SERVICED WHERE I WAS ASSURED THEY DID EVERYTHING NECESSARY ON THE TSB. IT STALLED AGAIN TODAY AND I TOOK IT BACK. I WAS TOLD THEY DON'T KNOW WHY IT IS STALLING AND THEY HAVE EQUIPPED THE CAR WITH A BUTTON THAT I AM TO PUSH WHEN IT HAPPENS AGAIN AND THEN RETURN. THIS DOES NOT SOUND SAFE TO ME CONSIDERING I DRIVE ALMOST 50 MILES A DAY, PLUS IT IS A MAJOR INCONVENIENCE. *NLM

Structure › Body › Hatchback/Liftgate
Filed Jun 21, 20031,021 milesWI

REAR HATCH - SHEET METAL AROUND PLASTIC TRIM PIECE USED FOR HANDLE AND SPACE BETWEEN WINDOW AND HANDLE DENT EASILY DURING NORMAL OPENING AND CLOSING. SEVERAL BODY SHOPS WE HAVE TAKEN THE VEHICLE TO FOR ESTIMATES SAYS THIS HAPPENS ALOT. AREA SHOULD BE REINFORCED OR HATCH SHOULD BE MADE OF COMPOSITE MATERIAL LIKE THE MINI-VANS. *NLM

Vehicle Speed Control › Accelerator Pedal
Filed Jun 21, 20034,000 milesOH

BINDING OF ACCELERATOR PEDAL FROM IDLE; PEDAL DIFFICULT AT TIMES [INTERMITTENT PROBLEM] TO PUSH SMOOTHLY, CAUSING UNEVEN AND SUDDEN ACCELERATION. *NLM

Vehicle Speed Control › Accelerator Pedal
Filed Jun 19, 2003PA

GAS PEDAL STUCK AND THERE WA SSUDDEN ACCELERATION. THIS PROBLEM SIMILAR TO ODI 10018602, BUT THIS VEHICLE WAS NOT INCLUDED. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jun 16, 2003FL

AFTER THE VEHICLE WAS TURNED OFF FOR ABOUT 2 MINUTES A "SIZZLING" NOISE WAS HEARD. THE MUFFLER LOOKED LIKE IT TURNED A REDDISH COLOR. CONSUMER SUSPECTED THAT MUFFLER WAS CORRODED. *AK

Engine and Engine Cooling
Filed May 28, 2003CA

WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE STALLED AND IT WOULD BE HARD TO START UP THE VEHICLE AGAIN. *TT

Vehicle Speed Control › Accelerator Pedal
Filed May 13, 200310 milesNH

GAS PEDAL STICKS AT IDLE WHEN IN GEAR. MUST PRESS WITH INCREASED PRESSURE THEN SUDDENLY RELEASES, LUNGING FORWARD. THIS IS A COMPANY VEHICLE AND EVERYONE ELSE IN THIS COMPANY HAS THE SAME COMPLAINT WITH THIS VEHICLE. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Ford Escape → · Every Escape year → · How the figures are calculated →